25
CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American Express ® Business Travel Account Due to the competitive nature of this document, the information contained within is considered to be of a proprietary and confidential nature and shall not be copied, printed or otherwise reproduced without the express written permission of American Express. Australia: American Express Australia Limited ABN 92 108 952 085 ® Registered trademark of American Express Company. New Zealand: American Express International (NZ), Inc. Incorporated with limited liability in Delaware, U.S.A. ® Registered trademark of American Express Company. India: American Express Banking Corp. Incorporated with Limited Liability in the U.S.A ® Registered Trademark of American Express Company. Other markets: American Express International, Inc. Incorporated with Limited Liability in Delaware, U.S.A. ® Registered Trademark of American Express Company. BENEFIT EMPLOYEES MANAGE GLOBALLY MAXIMIZE CONTROL DRIVE SAVINGS BENEFIT EMPLOYEES MANAGE GLOBALLY REAL BUSINESS. REAL SOLUTIONS. SM

American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

  • Upload
    others

  • View
    8

  • Download
    0

Embed Size (px)

Citation preview

Page 1: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 1

BTA Online Statements User Guide American Express

® Business Travel Account

Due to the competitive nature of this document, the information contained within is considered to be of a proprietary and confidential nature and shall not be copied, printed or otherwise reproduced without the express written permission of American Express. Australia: American Express Australia Limited ABN 92 108 952 085 ® Registered trademark of American Express Company. New Zealand: American Express International (NZ), Inc. Incorporated with limited liability in Delaware, U.S.A. ® Registered trademark of American Express Company. India: American Express Banking Corp. Incorporated with Limited Liability in the U.S.A ® Registered Trademark of American Express Company. Other markets: American Express International, Inc. Incorporated with Limited Liability in Delaware, U.S.A. ® Registered Trademark of American Express Company.

BENEFIT EMPLOYEES MANAGE GLOBALLY MAXIMIZE CONTROL DRIVE SAVINGS BENEFIT EMPLOYEES MANAGE GLOBALLY REAL BUSINESS. REAL SOLUTIONS.SM

Page 2: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 2

BTA Online Statements

Online Statements for your Business Travel Account enable you to streamline your company’s reconciliation and payment processes and free yourself from paper.

About BTA Online Statements Your BTA Online Statements are available through American Express @Work®. Your statements will be available in two convenient formats:

PDF: The PDF is a fixed format file and serves as the legal statement for your BTA Account. The PDF file is sorted by Passenger Name and Departure Date.

Flexible Statement File (.XLS): The Flexible Statement File is provided as an Excel spreadsheet and is a powerful tool to help you get more value from your data. Easily filter, sort and manipulate your data to help with reconciliation, analysis or combining with other company data.

About this Quick Reference Guide This guide provides you with an overview of both statement formats and instructions on how to access & download your statements. Additionally we have included a collection of best practices and helpful tips so you can get the most out of the spreadsheet format. At American Express we are committed to delivering you the tools and insights you need to help manage your spending and get the most out of your card program.

Table of Contents Register for American Express @Work...…………………………………………………….. Page 3

Download Your BTA Online Statements from American Express @Work..……………… Page 4

Overview of the PDF Format & Contents ……………………………………………………… Page 6

Overview of the Flexible Statement File (.XLS Format) ..…………………………………… Page 9

BTA Flexible Statement File (.XLS Format) Best Practices ...………………………………. Page 10

Flexible Statement File (.XLS Format): File Specifications ....………………………………. Page 23

Page 3: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 3

Register for American Express

@Work Access to your company‟s BTA Statements requires you to be setup on American Express @Work. After your Program Administrator enrolls you in American Express @Work, you will receive a welcome email with your registration details. Follow the instructions to complete your enrolment and access the statements:

1. You will receive a welcome email with instructions to login to American Express @ Work with a unique access code and a web link.

2. Click on the web link and use the access code, your verification word (lower case) and verification pin (as inserted on this form) to create your user ID and password.

Frequently Asked Questions (FAQ) What if someone in my company requires access to the BTA statement? There is no limit to the number of statement recipients in your company. Access to your company‟s BTA Statements is to be requested through your Program Administrator. Please contact him/her if any change in statement recipients is required. What if I can’t find my emails to complete my registration? If you have either misplaced the email or have difficulties registering, please contact the American Express BTA Servicing team at the following number in your country: Australia: 1300 655 354 Singapore: 6880 1820 Hong Kong: (852) 2277 1096 India: 1800 419 1177 New Zealand: 0800 540 082 What if I forget my password for American Express @Work? There is a link on the American Express @Work site that you can use to reset your password. How do I get to American Express @Work? Australia URL is www.americanexpress.com.au/atwork Singapore URL is www.americanexpress.com.sg/atwork Hong Kong URL is www.americanexpress.com.hk/atwork India URL is www.americanexpress.co.in/atwork New Zealand URL is www.americanexpress.co.nz/atwork

Page 4: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 4

Download Your BTA Online Statements from American Express @Work Follow the steps below to download your BTA Online Statements:

1. Access American Express @Work directly via the URL according to your country. Below is an example for Australia.

2. Login to: http://www.americanexpress.com.au/atwork Alternatively from the American Express Homepage at http://www.americanexpress.com.au. On the left side of the page is a section to enter your user ID and password. Type in your user ID and password and then select American Express @Work from the drop down menu. See the sample below:

2. Once logged into American Express @Work, access the BTA Statements through the section labeled Online Billing Services. From the drop down menu select “View Your BTA Statements” and then click „Go‟.

2. Select American

Express @Work from

the drop down box

1. Enter your user ID

and password here

Page 5: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 5

Download Your BTA Online Statements from American Express @Work (cont’d)

3. Once you have accessed the Online Billings Services section you will see a list of

BTA statements that you have access to. For each statement date you should see both a PDF & XLS file listed. To download your statements for a specific date:

a. Click on PDF to download your PDF statement, or b. Click on XLS to download your XLS statement

We retain the statements from the previous 13 months, which are readily available to you anytime you log in. The BTA Consolidated Summary is only available to Australian BTA clients on their account set up request.

Page 6: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 6

Overview of the PDF Format & Contents

The PDF Format includes the following sections: 1. Account Summary: One page account overview 2. Account Balance Ageing: Summary view of the

amounts due and amount past due 3. Transaction Details:

New Debits: Newly billed transactions

Overdue Transactions: Past due transactions

New Unallocated Payments or Credits: Payments or credits that are not yet allocated

Cleared Transactions: Transactions balances paid and allocated in the latest billing period – informational only.

Account Summary

Bright Ltd.

601 Pacific Highway St Leonards

NSW 2065

Statement Date: 02/28/07

Account Number: 1234-123456-01003

Account Name: Bright‟s Special BTA Dept

Your past due balance is due immediately and may be subject to a late

payment charge. Please see page 2 for details. If you have recently paid

this amount, please disregard this message. Thank You

Previous Balance

($)

New Payments

($)

New Credits

($)

New Debits

($)

Total Balance Due

($)

561.00 (-) 0.00 (-) 59.00 18,265.06 18,826.06

Payment Due Immediately

Account Balance Ageing

New Debits

Overdue Transactions

Unallocated Payments/Credits

Cleared Transactions

Liquidated Damages

Reconciliation Advice

Rank Market # Of Flights Total Cost

1 Amsterdam - Brussels 670 136,585

2 Brussels - London 431 108,451

3 Melbourne - Sydney 379 73,639

4 Paris - London 371 105,798

5 London – San Francisco 315 352,950

Spend by Top 5 Air Markets

FOR ASSISTANCE CONTACT OUR CUSTOMER SERVICE UNIT -- TOLL FREE : 1300 658881 Email: [email protected]

AMERICAN EXPRESS AUSTRALIA LTD.RRID 123212 Page: 1 of 12

.…...……….………………………………….3

.……..……….………………………….………………......4

…...…………………………………...............5

…..…………………………………….6

……………………………………….…............7

………………...………………………..…………8

………..……………………………..………….10

[Co Brand] American Express

Business Travel Account Statement

25%

25%25%

14%

10% 1%

Qantas Airways

Australian Airlines

Singapore Airlines

British Airlines

United Airlines

Others

Spend by Top 5 Vendors BTA Statement Contents

Travel Office: American Express

Travel Office Phone No.: 234 567 980

American Express ABN: 92 108 962 085

Your ABN: 12 345 678 901

Section 1: Account Summary

Page 7: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 7

Total New Payments/Credits (Unallocated) (-) 59.00

Total New Debits 18,265.06

Overdue Balance - MAY 2008 561.00

Overdue Balance - APR 2008 0.00

Overdue Balance - MAR 2008 0.00

Overdue Balance - FEB 2008 0.00

Overdue Balance - JAN 2008 0.00

6 Months & More 0.00

TOTAL BALANCE DUE $ 18,826.06

FOR ASSISTANCE CONTACT OUR CUSTOMER SERVICE UNIT -- TOLL FREE : 1300 658881 Email: [email protected]

AMERICAN EXPRESS AUSTRALIA LTD.Page: 3 of 12

Travel Office: American Express

Travel Office Phone No.: 234 567 980Bright Ltd.

Account Balance Ageing

[Co Brand] American Express

Business Travel Account Statement

Statement Date: 02/28/07

Account Number: 1234-123456-01003

Account Name: Bright‟s Special BTA Dept

Section 2: Account Balance Ageing

The page shows the subtotal summary of unallocated payments & credits, new debits and listing of overdue transactions sorted by month. Please see the example below.

Page 8: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 8

Section 3: Transaction Detail Pages

Transaction Details:

New Debits: Newly billed transactions

Overdue Transactions: Past due transactions

New Unallocated Payments or Credits: Payments or credits that are not yet allocated

Cleared Transactions: Transactions balances paid and allocated in the latest billing period.

Each transaction includes the following fields:

Statement reference: Unique statement reference number

Invoice Number: Your TMC Invoice Number

Supplier: Supplier name for the transaction

Supplier ABN: Supplier ABN number (unique to Australia market only)

Traveler/ Ticket Number: Traveler name and ticket number

Invoice Date/ Departure Date: invoice date as per your TMC and date when travel was taken

Routing: Full routing details including air sectors

Job No (Job Number)/Comment: Your nominated enhanced information (such as cost center, project code, etc.) as captured by your TMC.

TR (Trip Requisition)/ CR (Customer Reference)/ GWT / ONO: Your nominated enhanced information (such as cost center, project code, etc.) as captured by your TMC.

Amount/ Tax: Transaction amount pre-tax and tax amount shown separately where applicable

Total Amount: Transaction amount with tax inclusive

New Debits

Stmt Ref/

Invoice No.

Supplier Name/

Supplier ABN

Traveler's Name/

Ticket Number

Inv. Date/

Dep. Date Routing Info

Job No.

Comment

TR(GWT)

CR(ONO)

Amount ($)

Tax ($)

Total

Amount ($)

4205 162

76923

VIRGIN BLUE

36090670965

UPTON/BARRYMR

VBYDCFCHG

2/15/2009

3/2/2009

PER/SYD BCORE795

ANNA90.91

9.09

100.00

6174 055 LATE PAYMENT CHARGE 15.06 15.06

8150 039

2799884

QANTAS AIRWAYS

16009661901

COLLINGS/PETER MR

22873661112

2/15/2009

3/2/2009

SYD/LAX/JFK/SYD1401

T08

1866 FXGS2,084.94 2,084.94

8243 024 PILBARA IRON RES

MISCRC

HUGHES CHAUFFEURED

CARS

100.00 100.00

8245 023 HAMERSLEY IRON RES

ACCOM

HYATT REGENCY

CHURCHILL,

AABBDEPTEU

2233004567

ROBERTSMICHAELA

400.00 400.00

8357 015

0000000

BAUER/LORIANNEMS

UA 259690078

12/12/2008 SYD/SFO/PHL/SFO/SYD2233004567

8,000.00 8,000.00

8266 011

0000000

BUDGET RENT CAR

48395945715

CHADDERTON MARK

CAR RENT

2/2/2009

2/2/2009

BUDGET RENTA CAR

ADELAIDE

200.00

20.00

220.00

9029 010

0000000

RADISSON PLAZA HOTEL

62084097996

Accommodation RADISSON PLAZA HOTEL

SYDNEY

AABBDEPTEU 2233004567

AABBDEPTEU 2233004567100.00

10.00

110.00

6062 001

528459

SQ SPRONCK/MARIEAPOLL 3/7/2009 SI/FRA/SIN VERONICA 5,000.00 5,000.00

6063 003

528461

TRANS.FEE SPRONCK/MARIEAPOLL 3/7/2009 SINGAPORE 4142119099 VERONICA 60.00 60.00

6075 006

533041

VISA ABDELNOUR/HYSHAMSM 3/7/2009 SINGAPORE QP8L40 HYSHAM 130.00 130.00

6130 510

46274

VISA MAGOON/NEERUMS 3/7/2009 DELHI, INDIA INR1955

AUSTRIA

2233004 427795

215062,000.00 2,000.00

6058 002

0000000

YIM/YUK CHUN MS

4869716337

3/7/2009 HKG/SIN/HKG TKT

INSURANCE

2233004567 30.00 30.00

Total New Debits

FOR ASSISTANCE CONTACT OUR CUSTOMER SERVICE UNIT -- TOLL FREE : 1300 658881 Email: [email protected]

AMERICAN EXPRESS AUSTRALIA LTD.Page: 4 of 12

[Co Brand] American Express

Business Travel Account Statement

18,265.0618,231.91

54.15Total New Debits

Travel Office: American Express

Travel Office Phone No.: 234 567 980Statement Date: 02/28/07

Account Number: 1234-123456-01003

Account Name: Bright‟s Special BTA Dept

Section 4: Reconciliation Advice

Page 9: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 9

Please complete this advice when paying and disputing any transactions. Please return this to American Express with your Remittance Advice, so that the payment can be correctly allocated to the transactions in your account as paid. Unless you pay your account balance in full every month, American Express requires the completed Reconciliation Advice to allocate your payment accurately.

Reconciliation Advice

Bright Ltd.

601 Pacific Highway St Leonards

NSW 2065

Statement

Ref.

Invoice

Number

Billed

Amount ($)

Amount Being Paid

( = Full)Comments

4205 162 76923 100.00

8148 014 2799885 100.00

8150 039 2799884 2,000.00

8243 024 100.00

8245 023 400.00

8357 015 0000000 8,000.00

8266 011 0000000 220.00

9029 010 0000000 120.00

6062 001 528459 5,000.00

6063 003 528461 60.00

6075 006 533041 130.00

6130 510 46274 2,000.00

6058 002 0000000 30.00

Total Balance Due

$ 18,265.06

Cheque # / EFT Ref # ______________

Date Paid _____________

Send your Remittance Advice by Fax to no. 02 9271 1851 or Email to [email protected]

FOR ASSISTANCE CONTACT OUR CUSTOMER SERVICE UNIT -- TOLL FREE : 1300 658881 Email: [email protected]

AMERICAN EXPRESS AUSTRALIA LTD.Page: 9 of 12

Payment Amount $______________

Pay in Full

[Co Brand] American Express

Business Travel Account Statement

Statement Date: 02/28/07

Account Number: 1234-123456-01003

Account Name: Bright‟s Special BTA Dept

Travel Office: American Express

Travel Office Phone No.: 234 567 980

American Express ABN: 92 108 962 085Your ABN: 12 345 678 901

Section 5: Payment Instructions This page outlines the payment options to your BTA account.

FOR ASSISTANCE CONTACT OUR CUSTOMER SERVICE UNIT -- TOLL FREE : 1300 658881 Email: [email protected]

AMERICAN EXPRESS AUSTRALIA LTD.Page: 11 of 12

Payment Instructions

Bright Ltd.

You may choose to pay your statement using the following means:

American Express Bank details:

• Bank Name: West Banking Corp.

• Bank Address: 341 George Street, Sydney, NSW, Australia

• Account Name: American Express Australia Ltd.

• BSB No.: 032000

• Account No.: 372409

Direct Debit is available to insure you never miss a payment. Please contact the BTA

team on the number below to set up

*Remittance advice to include date of payment; BTA number(s); amount of the payment

Electronic Funds Transfer * Cheque Payment *

• Please address your cheque to “American Express Australia Ltd.”

• Send the cheque to:

American Express

GPO Box 3928

Sydney, NSW 2001

*Please include BTA number(s) 1234-123456-01003 with the cheque (eg: attach a list

or write on the reverse side of the cheque) to ensure your account is properly

credited.

[Co Brand] American Express

Business Travel Account Statement

Travel Office: American Express

Travel Office Phone No.: 234 567 980Statement Date: 02/28/07

Account Number: 1234-123456-01003

Account Name: Bright‟s Special BTA Dept

Section 6: Glossary & Terms

This page provides description of reference terms to further help you understand the statement.

Page 10: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 10

FOR ASSISTANCE CONTACT OUR CUSTOMER SERVICE UNIT -- TOLL FREE : 1300 658881 Email: [email protected]

AMERICAN EXPRESS AUSTRALIA LTD.Page: 12 of 12

Glossary / Term Definition

Bright Ltd.

Section Header

Section Header

Section Header

[Co Brand] American Express

Business Travel Account Statement

Travel Office: American Express

Travel Office Phone No.: 234 567 980Statement Date: 02/28/07

Account Number: 1234-123456-01003

Account Name: Bright‟s Special BTA Dept

If GST is applicable it will be shown hereTax (GST)

ONO

GWT

TR (Trip Requisition)

CR (Customer Reference)

Comment (Comment 3)

These are the fields where we capture your enhanced information such as cost centre, project code, approval ID,etc.

The information is normally provided by your travel booker to the travel agent at the time of booking.

When it is captured by your travel agent, the information will be shown in these fields.

Job no

This is the invoice number as provided by your travel agent. Depending on your travel agent, this could also be the booking reference number given to you at the time of

booking by your travel agent.Invoice no

This is a unique reference number attached to the transaction that you need to quote to American Express when you have a query on a charge and on payment

reconciliations

Stmt ref (Statement

Reference)

This page shows details of how we calculated the late payment fee, if applicable to your account

Liquidated Damages (Late

Payment Fee)

This page provides a view of all billed charges by statement reference number and invoice on your account. You should complete this page and send it to American

Express when paying your account. Reconciliation Advice

This page lists all charges of which payments or credits have been allocated to, as per your Reconciliation Advice.Cleared Transactions

This page lists all new payments or credits on your account that we are not yet able to allocate to transactions before statement cycle cut.

This may be that we have not yet received a complete Reconciliation Advice (of paid transactions) as you may have not paid certain transactions or there was insufficient

time for us to allocate the payment to transactions.

New Unallocated

Payments/Credits

This page lists all overdue charges that are still unpaid. Payments received 3 days before the next statement cycle may not yet be processed to your account.Overdue Transactions

This page lists all new charges and dispute rebillingsNew Debits

This page lists by month in summary any net overdue amounts carried over from previous months.Account Balance Ageing

Term Definition: What You Should Know

Page 11: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 11

Overview of the Flexible Statement File (.XLS Format)

The Flexible Statement File is delivered at the end of

your BTA account cycle along with your PDF statement

through American Express @Work. The file is in a .XLS

spreadsheet format and provides a comprehensive

listing of all your travel data.

The data provided in the Flexible Statement file

includes all four reference fields, plus class code,

domestic and international indicators. Please note that

the number of reference fields available depends on

the information passed on to us from your TMC.

Flexible Statement File Purpose

The .XLS file opens up in Microsoft Excel® or can be opened in another database programs. The

file is typically used to provide a flexible method of viewing or manipulating your data to help with

internal financial queries, policy compliance or account reconciliation.

The Microsoft Excel PivotTable functionality provides a simple and yet powerful tool to manipulate

your statement to see the exact information you need in any format you need. To learn more we

have a detailed reference guide available at [weblink to be inserted here when ready] showing you

each step of creating and using the Microsoft PivotTable functionality.

File Specifications The final pages of this guide include the specific file specifications defining each field contained in the file Flexible Statement File Sample

Page 12: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 12

BTA Flexible Statement File (.XLS Format) Best Practices We specialize in advising companies such as yours with expense management best practices. Included below is a selection of simple tips and tricks that can help you get the most value from your Flexible Statement File. The following tips and instructions are based on Microsoft Excel® 2003, other spreadsheet applications or different versions may require different steps to accomplish the tasks. The tips are grouped into the following sections. Click on a section to take you there directly:

The Basics: Sorting & Filtering the file

Advanced Analysis: Using Pivot tables o Setting up a Pivot Table o Top three BTA Questions solved

The Basics: Sorting & Filtering the file

Sort the File

Step 1. Select all of your data: Hold the „Ctrl‟ button and type „a‟ („Ctrl-A‟). Step 2. From the top menu click on the heading labeled „Data‟ and select the „Sort…”

option:

.

Page 13: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 13

Step 3. Once the Sort dialogue box is open you can choose to sort the file by up to three fields. As many customers typically have Passenger Name or Departure Date reference fields. This is often the first choice in the sorting options. a. You can see below that we have selected Passenger Name as the first

sort option. The first sort option will take priority over the secondary or third sort options so all values from the field „Passenger Name‟ will be grouped together.

b. We then selected a secondary sort option, „Departure Date‟ to order the transactions within each „Passenger Name‟ grouping.

Filtering the File

1. Select all of your data: Hold the „Ctrl‟ button and type „a‟ („Ctrl-A‟). 2. From the top menu click on the heading labeled „Data‟ and select the „Filter” option

and click on „AutoFilter‟.

Page 14: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 14

3. Once the „AutoFilter‟ is engaged you can click on the arrow above any field and select specific values. For example if you were to select „AIR CANADA‟ from Supplier column you would only see transaction related to Air Canada.

Filtering can be a quick and easy way to monitor if your travel policy is being followed. If you know VIRGIN ATLANTIC AIRWAYS is out of policy you can quickly filter to identify any passengers traveling on Virgin.

Page 15: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 15

Advanced Analysis: Using Pivot Tables

Pivot tables provide a quick and flexible method to analyze your data and can solve the majority of your key questions. Below are two sections to help you with your Pivot Tables:

Setting up a Pivot Table

Top three BTA Questions solved

Setting up Pivot Tables

The guide below will help you through the basics of setting up Pivot tables and help you to answer the key questions and analysis you‟ll need.

Step 1. Select all of your data: Hold the „Ctrl‟ button and type „a‟ („Ctrl-A‟). Step 2. Click on the „Data‟ menu at the top of the page and select the “PivotTable and

PivotChart Report…” option.

Step 3. After clicking you will see a window labeled „PivotTable and PivotChart Wizard – Step 1 of 3.‟ Accept the default option in this window and select „Next‟

Page 16: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 16

Step 4. Click „Next‟ to continue through to step 2 as well.

Step 5. When you reach step 3 in the wizard. Click on the “Layout…” button as shown in below.

Step 6. In the layout menu you will see a list of all your fields on the right side of the box. You can drag and drop any fields you require to include into the table. You have the flexibility to adjust your pivot table once completed as well.

In the sample below we have selected to include the Net, VAT* and Gross value of each transaction in the data section.

Then we selected the „Transaction Category‟ and „Ref 1‟ to be included in the rows section.

Once you have selected the fields to include, select „OK‟, then go back to the window in step 3 and click „Finish‟.

Page 17: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 17

Step 7. Once you click finish you will see a table like this:

With your pivot table you have the flexibility to move any fields to another section of the report by simply dragging and dropping the field name. a. For example, if you left click on the field „Ref 1‟ and drag it to the left you

can switch how you view the table. In the example below, you can see the result of switching the „Transaction category‟ with the field „Ref 1‟.

b. Pivot tables allow you to quickly filter for specific information easily as well. By clicking on the arrow in the top right of any cell in the heading of the table you can check and uncheck the values you want to include or exclude from your table. Below we have unselected the Current Charges so the pivot table will only display New chares

Page 18: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 18

Advanced Analysis: Using Pivot Tables

Top three BTA Questions solved

The questions below are the most frequently asked about the details of BTA accounts. Each question can be easily answered by using Pivot Tables: 1. How do I see spend by Cost Center or Department? 2. Who are my top carriers and how much am I spending each month? 3. I have employees traveling on out-of-policy carriers, how do I identify who

they are and the amount of out-of-policy spend?

How do I see spend by Cost Center or Department?

In most cases your reference TR or CR is the cost center or department. If you refer back to Step 7 in the „Setting Up Pivot Tables‟ section we have already solved one of the most common requests:

You can also easily swap in or out any other reference fields you need, or add additional information like a traveler name just as quickly.

Page 19: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 19

Who are my top carriers and how much am I spending each month?

The steps below show how you can view your suppliers by Industry and sort the total volume. Step 1. To setup the below pivot table, follow the steps in the „Setting Up Pivot

Tables‟ section above. The difference arises when you choose the fields to include in the rows section select „Transaction Category‟ and „Supplier‟ fields. Then create your table and it will look like the example below:

Step 2. You may have noticed a section at the top of your pivot table called “Drop

Page Fields Here”. This area allows you to apply a filter to the details of your table. In this step you need to drag and drop the Transaction category column into the “Drop Page Fields Here” section.

Page 20: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 20

Step 3. Now you need to filter for new charges only. By clicking on the drop down arrow at the right side of the cell you‟ll see a window pop up. Select „New charges‟ and click OK.

Step 4. The last step is to sort the data elements to quickly view your top 5 suppliers by spend. To sort, click on a cell within the column of the pivot table you want to sort. In this case we would use „Sum of Transaction Balance‟ to sort by the total amount spent.

Step 5. Once you‟ve clicked on the cell you need to click on the „Data‟ menu of at the

top of the screen and select „Sort…”

Page 21: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 21

Step 6. After you click sort you will see a sort window pop up. At this point you change the Sort By order to „Descending‟ and click „OK‟.

Step 7. The result is a table showing us New Charges by Supplier.

This becomes increasingly valuable when you want to create graphs or charts of the spending for presentations.

Page 22: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 22

I have employees traveling on out of policy carriers, how do I identify who they are and the amount of out-of-policy spend?

Note - This question requires that you know your company‟s specific spend policies

Step 1. Start with the sample from the page above. Based on this result we already have the list of suppliers, some of which may fall outside of your spend policy. Let‟s assume a basic policy that 1) excludes travel on Lufthansa and American Airlines and 2) excludes Hotel bookings.

Step 2. Click on the drop down arrow in the supplier column and you will see a

window with all suppliers listed. Uncheck all of the boxes except your „Out of Policy Suppliers‟. You‟ll notice in the sample that no suppliers are Hotel merchants so there is no spend on hotels for this period.

Page 23: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 23

Step 3. The resulting table shows only the suppliers you are looking to investigate.

Step 4. The next step is to drag and drop the Traveler surname into the table. If you click on the Pivot table you see a box labeled “PivotTable Field List‟ on the right hand side of the page. Find „Traveler surname, or potential a reference field referring to Employee ID, and drag and drop the field into the table.

Step 5. The resulting table is shows you the passengers name and the amount spent on out-of-policy suppliers.

Page 24: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 24

Flexible XLS Statement File Specifications

General File Information

The Flexible Statement File will be produced as a spreadsheet (.XLS format). For most users

an .XLS file format automatically opened with Microsoft Excel®. If your data contains more than

65,536 rows of data, you may not be able to see transactions beyond that. In this instance, you

may refer to the PDF statement for a full listing of the transactions. If you expect the volume of

your transaction per month to exceed 65,536 rows, please speak with your American Express

representative about the BTA E-Data file.

The Flexible Statement File includes an additional three reference fields that are not included in

the PDF statement: Carrier Code, Class Code and Domestic/International Indicator Code

Date fields will always be formatted DD/MM/YYYY.

o If the TMC does not provide the date value the field will be left blank (this is

applicable for the TMC invoice date and the departure date).

Column Header Name

Field Description

Account Number Card Account Number for BTA

Statement Date Billing Date of the Account

Statement Reference

Unique statement reference number

Transaction category

New, Overdue, New Unallocated Payments & Credits, Cleared Transactions

Invoice Number The number on the invoice or booking reference created and held by the TMC

Booking Date Date travel booking was made as per the TMC

Invoice Date Date invoice was generated as per the TMC

Supplier Name Supplier Name

Supplier ABN Supplier ABN (Australia Only)

Ticket Number Airline Code & Ticket Number for Air transactions

Carrier codes Carrier flown on each sector

Class codes Class of travel flown

Domestic(D) /International(I)

Domestic or International Travel

Page 25: American Express - BTA Online Statements User Guide/media/Files/... · 2014-12-02 · CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS Page 1 BTA Online Statements User Guide American

CORPORATE SERVICES EXPENSE MANAGEMENT SOLUTIONS

Page 25

Column Header Name

Field Description

Routing Flight routing information

Traveller Name Name of traveler

Departure Date Date the travel was undertaken

Trip Requisition/GWT

This is enhanced reference information

Customer Reference/ONO

This is enhanced reference information

Job Number This is enhanced reference information

Comment 3 This is enhanced reference information

Amount excluding Tax

Net Amount – This will currently be the full amount of the transaction, exclusive of GST

GST Amount Tax amount where applicable for Australia, Singapore and New Zealand

Total Amount Total amount of transaction including GST

Amex Comment 1 and 2

This field will be populated with any comment made by American Express in the servicing of the transaction or the account. This field will only be populated if a comment is added by American Express.