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Alliance Lifeline Ensuring business continuity when operations are
disrupted
Introducing Alliance Lifeline
Alliance Lifeline – March 2015 – PUBLIC 2
Alliance Lifeline provides cost-
effective insurance in case your
access to the SWIFT network is
disrupted
Alliance Lifeline – Highlights
3
Always ready, activated on demand
All SWIFT message types and standards
SWIFT’s comprehensive operational
service and support
Manual and automated operations
Cost-effective cold standby solution
Alliance Lifeline – March 2015 – PUBLIC
Alliance Lifeline – Light footprint
4
1
2
3
Standard broadband Internet connection *Option to connect using VPN
Standard Internet Explorer browser
Standard Windows PC / laptop
4 SWIFT security tokens (USB)
Alliance Lifeline – March 2015 – PUBLIC
What is Alliance Lifeline?
5
Internet Optional:
Alliance Connect
Alliance Lifeline
HSM Interface
MV-SIPN
Connect to SWIFT via
Alliance Lifeline
Browsers
@
AutoClient
Primary / backup / DR infrastructure
at customer site
Alliance Lifeline
light ‘footprint’
at customer site
Application
When your main SWIFT
connection becomes
unavailable
Alliance Lifeline – March 2015 – PUBLIC
Alliance Lifeline – Key features
6
Cost-effective ‘cold standby’ connection to SWIFT (based on Alliance Lite2)
Uses internet connection from any location; option to connect over SWIFT VPN
Global 24/7/365 connection activation on request – GUI always available
Easy-to-use browser-based screens; light footprint
Basic message reconciliation – copy of messages exchanged over Lifeline during
outage, report of last sent messages before outage available upon request
Alliance Lifeline – March 2015 – PUBLIC
Alliance Lifeline could be right for you if …
• Inability to exchange SWIFT messages could have severe
financial or reputational consequences for your business
• You want additional protection to process your most critical
message flows in case your connection to SWIFT becomes
unavailable
• You need an alternative connection in order to comply with
regulatory requirements
• You like the flexibility of having a subscription-based emergency
connection without the need for additional upfront investment
• You’re a remote office and you want a backup solution in case you
cannot connect to SWIFT via your head office
7 Alliance Lifeline – March 2015 – PUBLIC
What do Lifeline customers say?
Alliance Lifeline provides cost-effective insurance in case of disaster and delivers an end-to-end solution built around SWIFT’s security, reliability, resilience and customer service.
Stephen Leung,
Managing Director, Head of Operations,
Daiwa Capital Markets in Hong Kong
8 Alliance Lifeline – March 2015 – PUBLIC
Alliance Lifeline – Activation process
• The Alliance Lifeline user interface (GUI) is always available
• The SWIFT connection is dormant and must be activated to be used
In case of emergency / disaster:
• You must contact SWIFT to request activation of your connection
• You can already prepare messages so they are ready to send
• SWIFT validates your request in line with normal security
procedures and activates your connection
• Your connection remains live until you ask SWIFT to deactivate it*
* A daily usage fee will apply for each day your connection is active
9 Alliance Lifeline – March 2015 – PUBLIC
Alliance Lifeline – Service offering
10
Analysis
& Design Implementation
Activation
Testing
End-to-end Project Manager
Activation /
Deactivation
Change
Management Testing
Operation & Maintenance Set-up Services
Customer Support
• Requirements assessment and
solution design
• Customisation to your specific needs
• Remote installation
• Initial RMA records import
• Activation testing
• Activation tutorial • End-to-end project management
• Activation/deactivation on request
• Message reconciliation assistance
• Activation testing (twice per year)
• Additional configuration changes*
* Additional charges will apply
Alliance Lifeline – March 2015 – PUBLIC
Alliance Lifeline Pricing
11
No surprises,
all inclusive
One-time setup fee
All-inclusive annual subscription fee
Sent messages and files are charged
at standard SWIFT prices
Daily usage fee when service is activated 2 days per year free of charge to allow testing
Alliance Lifeline – March 2015 – PUBLIC
Alliance Lifeline Premium
• Premium option within Alliance Lifeline
• The SWIFT connection is always active to SEND messages
• You must request activation in order to RECEIVE messages
In case of emergency :
• You can send messages immediately
• You must contact SWIFT to request activation if you want to receive
messages
• SWIFT validates your request in line with normal security procedures and
activates your connection
• Your ability to receive messages remains live until you ask SWIFT to
deactivate it
* A daily usage fee will apply for each day that you send and/or receive messages
12 Alliance Lifeline – March 2015 – PUBLIC
13
Integrated
service offering End-to-end solution
Flexible Customised activation
scenarios that exactly
meet your recovery
needs
Cost-effective Insurance in case
of disaster
Light footprint Private cloud based
fallback solution
Peace of
Mind 24/7/365 activation
on request
Full-featured All SWIFT message
types, standards and
Browse services
Alliance Lifeline – March 2015 – PUBLIC
Thank you
14 Alliance Lifeline – March 2014 – PUBLIC