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AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 Talma headquarters: Lima Cargo City, Callao - Peru.

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Page 1: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

AIRPORT & MAINTENANCE SERVICES

Lima – January, 2016

Talma headquarters: Lima Cargo City, Callao - Peru.

Page 2: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

1. Our client: Sky Airline

About Sky Airline

Sky Airline maintenance needs

Partnership: Benefits of working with Talma

2. About Talma

Our value proposition

Our achievements

Our strengths

Our clients

3. OMA / MRO

Page 3: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

1. OUR CLIENT: SKY AIRLINE

Page 4: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

Canek JACKSON DE CASTRO Head of Engineering & Maintenance SKY Airline

Page 5: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

2001

2002

Cuba

2010

Buenos Aires

Lima

2006 2013 2015

A320 x2

A319 x13

From owned B737’s To A320 Family 100% Leased Fleet

Initial Certification and Recertification

Business Model Shift

BEST Regional Airline

HISTORY

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FIRST AIRLINE LOWCOST OF THE SOUTHERN CONE

With the lower cost per passenger...

And more passengers fly with us.

Decrease our fares...

1

2

3

Being sustainable and resilient

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Page 8: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

Engineering & Maintenance Organization at SKY Airline

Victor Sartori Engineering Manager

[email protected]

Constantino Restrepo Planning Manager

[email protected]

Gonzalo Bonnassiolle Maintenance Manager (AMO)

[email protected]

Canek Jackson Head of Engineering & Maintenance

[email protected]

Jorge Chavez Quality Manager (CAMO)

[email protected]

Hugo Vargas Materials Manager

[email protected]

Page 9: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

Our major key performance indexes are driven by decisions regarding Experience, Safety and Efficiency

COST EFFICENCY

Low Maintenance CASK

High Maintenance Productivity

PEOPLE CARE

Low Labour Injuries Rate

Great Working Environment

CUSTOMER EXPERIENCE

96.5% Fleet Availability

99.2% Dispatch Reliability

SAFETY PERFORMANCE

Increase SMS and QA Reporting

Decrese Disruptional Events by 20%

Page 10: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

EFICIENCY High operating rate of aircrafts Short Turnarounds in ATO

The lowest costs

PRODUCTIVITY Extensive use of state of the art technology Itineraries that maximices production Stop doing things that do not create value

SIMPLICITY Only one type of aircraft Only economy class Services point to point Without luxuries

CUSTOMIZATION Customized product “Pay only what you want” Lowest fares, including very low promotional fares Sale services focus of complementary services

Page 11: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

SKY keeps service agreements with World Class Providers for the maintenance of all Heavy Components in the fleet

• CFM56 Fleet maintained in MTU-Z (Zhuhai, China)

• V2500 Fleet maintained in MTU-H (Hannover, Germany)

• Engine Condition Monitoring also provided from shops

• 3.500 FC / 6.000 FH / 18 Months operational warranties

• APU Fleet maintained in Ben-Gurion shops

• 2.400 FH / 18 Months operational warranties

• Spare parts support and APU rental also provided

• Hawker is part of the Lufhtansa Technik MRO Group

• Service provided for Landing Gears on an Exchange-Basis

• 3.000 FC / 3 years operational warranties for Landing Gear

• 9 Months / 1.000 FH warranties for associated components

Page 12: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

SKY is also able to catch some benefits by outsourcing Airframe Heavy Checks and Outstations Line Maintenance

• Letter C-Checks within no more than 8 days

• Structural 6/12Y Checks within no more than 18 days

• Cabin modifications and other MRO services provided

• Non-routine support, defect deferal and

troubleshooting during turn-arounds in Lima, Perú

(LIM)

• Non-routine support, defect deferal and

troubleshooting during turn-arpunds in Buenos Aires,

Argentina (EZE)

Page 13: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

1. Itineraries and frequencies of cabotage operations in destination airports, and new routes or emerging markets for the commercial strategy of the Company.

2. Required Maintenance levels applied in the operational routes, in accordance with the established itineraries.

3. Costs related with the implementation of our own services versus costs of services offered by the Maintenance Organization, in accordance with SKY’s requirements and policies, compared with efficiency/quality/safety.

4. Experience in the Flight material used by the Company.

5. Since September 2015, the implementation of the “Low Cost” philosophy as a new strategy of SKY Airline.

WHEN DECIDING ABOUT MAINTENANCE OUTSOURCING, WE CONSIDER MATTERS LIKE…

Page 14: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

1. TALMA provides integral services in all required areas (ground handling, maintenance, commercial dispatch, operational dispatch) with added value for daily Maintenance and AOG situations.

2. TALMA is a strong partner dedicated to SKY success, achieving a real identification with SKY’s image and values with certified and highly skilled MRO technicians to provide routine/non routine services around the clock to fit SKY needs.

3. Talma has a Maintenance Organization certified and recognized by Chilean National Authority and provides liaison as Technical Representative with the DGAC and technical assistance in accordance with RAP 129.7 requirement.

ADVANTAGES OF OUTSOURCING WITH TALMA

Page 15: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

THANKS!

Page 16: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

2. ABOUT TALMA

Page 17: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

ABOUT TALMA

We are an airport & maintenance services company constantly evolving. We have more than 24 years following a unique approach:

To provide safe, quality and efficient services.

Page 18: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

2016 1969

ABOUT TALMA

We are part of Grupo Sandoval, which was established in Peru in 1969 as an international moving company. Now, it is a corporation comprised by six companies in Peru and Mexico:

Page 19: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

ABOUT TALMA

Our history México

1992 We started

our operations.

1994 Joint venture whit Ogden

Aviation Services.

2000 Menzies Aviation acquired Ogden

and became partner of Talma.

2010 Continuing our

diversification we acquire AdP and 51%

of Swissport GBH Peru (and the remaining

49% in 2013).

2010 We acquired

Braniff Air Freight & Braniff Transport Cargo: today Talma

Mexico.

2009 Talma acquired the 50% from Menzies and became Talma

Servicios Aeroportuarios S.A.

Page 20: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

ABOUT TALMA

18 airports

12 airports

7 stations 1. Arequipa 2. Ayacucho 3. Cajamarca 4. Chiclayo 5. Cusco 6. Huánuco 7. Iquitos 8. Juliaca 9. Lima 10. Pisco 11. Piura 12. Pucallpa 13. Puerto Maldonado 14. Tacna 15. Talara 16. Tarapoto 17. Trujillo 18. Tumbes

México

México

Perú

Where we are

Page 21: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

OUR VALUE PROPOSITION

To provide safe, quality and efficient airport & maintenance services.

CARGO SERVICES Reliable logistical

processes, innovative and secure.

GROUND HANDLING SERVICES

A comprehensive service for aircraft on the ground.

EXECUTIVE AVIATION

Fixed Base Operator.

LINE MAINTENANCE In transit and overnight

on aircraft maintenance.

TALMA TRAINING SCHOOL

IATA accredited training center.

Page 22: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

UAEAC Colombia

Quality assurance

ISO 9001: 2008 Quality Management system ISO 14001: 2004 Environmental Management System OHSAS 18001:2007 Occupational Health and Safety Management Systems ISO 28000 Supply Chain Security Management

Business Aliance for Secure Commerce

AHS 1000 (IATA)

IATA Safety Audit for Ground

Operations

International Air Transport Association

Ecuador

RA 3 Certification

OUR VALUE PROPOSITION

Page 23: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

OUR ACHIEVEMENTS

• Leading operator of airport services in Peru. • Operations in 18 airports in Peru. • Over 3,600 employees.

GROUND HANDLING ACHIEVEMENTS

We can serve simultaneously 35 aircrafts from the

leading airlines in the region at the Jorge

Chavez Airport.

Number of flights served annually: over 120,000.

1,700 specialized GSE equipment,

motorized and non-motorized.

Page 24: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

OUR ACHIEVEMENTS

CARGO ACHIEVEMENTS

Tons of cargo handled through Talma annually:

190,000.

MAINTENANCE ACHIEVEMENTS

Maintenance services: More

than 8,000 aircrafts served in

2015.

Line maintenance to A320FAM,

B737NG, ERJ-190, IFE, FBO.

Page 25: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

Total safety and security

Comprehensive service

Quality assurance program

OUR STRENGTHS

Latest technology

Committed team of staff

Efficiency in operations

Recognition Engaged with society

OUR STRENGTHS

Page 26: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

OUR CLIENTS

Page 27: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

3. OMA / MRO

Page 28: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

OMA / MRO Aviation Authority Certifications

OMA - 032 CMA - E - 509 OMA - 059

Dirección General de Aviación Civil de Ecuador

TARE - 028

UAEAC Colombia

1TMY400P (In progress)

Page 29: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

Our resources

OMA / MRO

20+ Maintenance technicians

Import / Exports of aeronautical parts

(DMA)

Vehicles, manlift

Aircraft wheel jack, nitrogen,

calibrated tools

Maintenance management system

“SIGMA” (in development)

Maintenance tool cases

Page 30: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

SIGMA – Maintenance management system

OMA / MRO

Page 31: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

Our services

Transits, daily Weekly / Overnight Troubleshooting Deffered items Scheduled / Unscheduled tasks Stockroom - DMA “A” check (project) “C” check (project)

OMA / MRO

Lima (all Line Maintenance services)

Cusco, Arequipa and Chiclayo (in process)

Page 32: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

Our clients OMA / MRO

FBO

Page 33: AIRPORT & MAINTENANCE SERVICES - Aviation Weekmromarketing.aviationweek.com/downloads/mla2016/mla2016... · AIRPORT & MAINTENANCE SERVICES Lima – January, 2016 ... defect deferal

Av. Elmer Faucett 2879, Callao, Peru | T: +51 (1) 513 8900 | www.talma.com.pe

Thank you

[email protected] [email protected]

[email protected]