32
1 SUBJECT: Improvement Plan 2014-17 MEETING: Select Committee DATE: 15 th May 2014 DIVISIONS/WARDS AFFECTED: All 1. PURPOSE: 1.1 To provide members with the opportunity to scrutinise the Improvement Plan and Improvement Objectives proposed for 2014-15 ahead of a decision by Council on 23 May. 2. RECOMMENDATIONS: 2.1 That members scrutinise the four Improvement Objectives proposed in the Improvement Plan 2014-17 and the extent to which the actions are likely to achieve the objective and improve outcomes for communities. 3. KEY ISSUES: 3.1 The setting of annual Improvement Objectives and the production of an Improvement Plan are statutory requirements under the Local Government (Wales) Measure 2009. 3.2 The Improvement Plan is produced in two parts. This is the forward looking section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions that will that will deliver the priorities of: education of young people, support for vulnerable people and supporting business and job creation. 3.3 The plan contains four specific Improvement Objectives. Objectives 1 and 2 are refreshed versions of those agreed by council last year. The new objective 3 is titled Our County Thrives. It brings together previous objectives covering economic development, waste and whole place. Objective 4 focuses on organisational effectiveness and is about ensuring that that Monmouthshire County Council is an efficient, effective and sustainable organisation. 3.4 The rationale for adopting these objectives is set out in the table below: 3.5 The plan is aligned with the three themes and nine outcome statements that members have previously committed to as partner in the Local Service Board. These are: Nobody is left behind: Older people are able to live their good life; People have access to appropriate and affordable housing; People have good access and mobility. Agenda Item 4

Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

1

SUBJECT: Improvement Plan 2014-17

MEETING: Select Committee

DATE: 15th May 2014

DIVISIONS/WARDS AFFECTED: All 

1. PURPOSE: 1.1 To provide members with the opportunity to scrutinise the Improvement Plan

and Improvement Objectives proposed for 2014-15 ahead of a decision by Council on 23 May.

2. RECOMMENDATIONS: 2.1 That members scrutinise the four Improvement Objectives proposed in the

Improvement Plan 2014-17 and the extent to which the actions are likely to achieve the objective and improve outcomes for communities.

3. KEY ISSUES: 3.1 The setting of annual Improvement Objectives and the production of an

Improvement Plan are statutory requirements under the Local Government (Wales) Measure 2009.

3.2 The Improvement Plan is produced in two parts. This is the forward looking

section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions that will that will deliver the priorities of: education of young people, support for vulnerable people and supporting business and job creation.

3.3 The plan contains four specific Improvement Objectives. Objectives 1 and 2

are refreshed versions of those agreed by council last year. The new objective 3 is titled Our County Thrives. It brings together previous objectives covering economic development, waste and whole place. Objective 4 focuses on organisational effectiveness and is about ensuring that that Monmouthshire County Council is an efficient, effective and sustainable organisation.

3.4 The rationale for adopting these objectives is set out in the table below: 3.5 The plan is aligned with the three themes and nine outcome statements that

members have previously committed to as partner in the Local Service Board. These are:

Nobody is left behind: Older people are able to live their good life; People have access to appropriate and affordable housing; People have good access and mobility.

Agenda Item 4

Page 2: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

2

People Are Confident, Capable and Involved; People’s lives are not affected by alcohol and drug misuse; Families are supported ; People feel safe.

Our County Thrives: Business and enterprise; People have access to practical and flexible learning; People protect and enhance the environment.

3.6 Performance data for 2013-14 has been included where appropriate. This allows members to understand the objectives for the year ahead in the context of the most recent performance. However members should be aware that these measures have not yet been subject to audit and therefore may change before it is published by Welsh Government in September.

3.7 Part two of the plan, focusing on what we achieved in 2013-14 will be

presented to Council in October when full audited information becomes available for publication.

4. REASONS: 4.1 To set out clearly some of the main actions that the council is committed to in

the year, enabling teams to align their work programmes with the authority’s priorities for improvement and ensuring that the organisation can be held to account against its commitments.

4.2 To comply with the Local Government (Wales) Measure 2009. 5. RESOURCE IMPLICATIONS: 5.1 The resources needed to deliver each Improvement Objective are identified in the plan. 6. CONSULTEES:

Senior Leadership Team Wider views on the priority areas of activity have been identified through the Monmouthshire engages events held between October and February and these have been used to inform the development of the plan.

7. AUTHOR: Matthew Gatehouse, Improvement Officer e-mail:[email protected] Tel: 0778 555 6727 or 01633 644397

Page 3: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

3

Appendix 1

2013-14 objective 2014-15 objective Reason for Change We will provide an improved education provision for Monmouthshire

We will provide an improved education provision for Monmouthshire

We remain committed to this objective; it is an essential part of delivering our priorities.

We will work to help people live their own lives by building flexible and responsive services building on people’s strengths and helping people find local connections and lasting solutions to their needs

We will work to help people live their own lives by building flexible and responsive services

We remain committed to this objective; it is an essential part of delivering our priorities.

We will help to regenerate our towns and create employment opportunities within the county -

We want our county to thrive The objective has been updated to align with the Single Integrated Plan theme to ensure it is relevant to delivering our priorities. The new objective reflects the synergy between our work to improve prosperity and develop vibrant communities in a sustainable environment.

We want to work with our residents to reduce the impact we have on the environment and use our resources more sustainably

We want our county to thrive Major Improvement activity planned for 2013-14 has been delivered. The objective now needs to align to our County thrive as the activity is interlinked with this objective.

We want to remain an efficient and effective organisation, delivering our priorities in conjunction with key partners, stakeholders and citizens, amidst significant on-going financial constraints.

We want to remain an efficient and effective and sustainable organisation

We remain committed to this objective; it underpins how we deliver our priorities. The objective has been updated and simplified to focus on the effectiveness of our organisation

Page 4: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

ShImpVersio

hapinprovemon Numbe

ng Oment er: 0.7

Our Plan 2

Fut2014

ture-17

Page 5: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

2

ConConten

Version

Welsh L

Leader

Introduc

The Vis

The Va

Our Imp

Our Prio

2014 - 1

Objectiv

Objectiv

Objectiv

Objectiv

Regulat

Perform

Glossa

Referen

ntentts ...............

n Control ....

Language a

& Chief Ex

ction ..........

sion for Mon

lues that G

provement

orities ........

15 Improve

ve 1 ...........

ve 2 ...........

ve 3 ...........

ve 4 ...........

tion and Ins

mance and C

ry ..............

nces ...........

ts .................

.................

and Alternat

ecutive For

.................

nmouthshire

uide us .....

Framework

.................

ment Objec

.................

.................

.................

.................

spection ....

Comparison

.................

.................

..................

..................

tive Format

reword .......

..................

e ................

..................

k .................

..................

ctives .........

..................

..................

..................

..................

..................

ns ..............

..................

..................

..................

..................

ts ................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

..................

.......... 2 

.......... 3 

.......... 4 

.......... 5 

.......... 6 

.......... 7 

.......... 8 

........ 10 

........ 11 

........ 12 

........ 14 

........ 16 

........ 18 

........ 20 

........ 22 

........ 23 

........ 28 

........ 29 

Page 6: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

3

Ver

Title

Purpos

Owner

Approv

Date

Version

Status

Review

Next re

Consul

rsion

se

ved by

n Number

w Frequenc

eview date

ltation

n Con

Improv

This pImprovoutline2009. accurapublica

Monm

9th Ma

0.8

Draft

cy Annua

May 2

In Pro

ntrol

vement Pla

lan outlinesvement Objed in section The counc

ate based oation.

outhshire C

y 2014

al

015

gress

n 2014 – 17

s the councjectives in lin 15(7) of thcil is satisfieon the inform

County Cou

7

il’s responsine with thehe Local Goed that the inmation avail

ncil

ibility to pub plans for th

overnment (nformation gable at the

blish its he year ahe(Wales) Megiven in thistime of

ead as easure s plan is

Page 7: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

4

WeForIn line wImprove

Y Gymr

Yn unolgael ar

We canwould liOfficer

Phone:

Fax:

e mail:

If you wyou feetouch:

elsh Lrmatwith the Couement Plan

raeg a ffor

l â Chynllunwefan ddw

n also providike a copy iby:

01633 64

01633 644

equality@

want to comel should be

improveme

www.monm

Will McleanCounty Hal

01633 6446

@Monmou

Langus uncil’s Wels will be ava

matau erai

n Iaith Gymyieithog y C

de this docun a differen

44010 or 07

4666

@monmouth

ment on the set within t

ent@monmo

mouthshire.g

n, Head Parll, Usk, NP1

602

thshireCC

uage

sh Languagilable on th

ll

raeg y CyngCyngor

ument in Brnt format ple

793798920

hshire.gov.u

e council’s pthe council’s

outhshire.go

gov.uk/impr

rtnerships a15 1GA

e and

ge Scheme, e Council’s

gor, bydd fe

raille, large ease contac

0

uk

performancs Improvem

ov.uk

rovement

and Perform

d Alte

a Welsh la bilingual w

ersiwn Gym

print, on tapct our Equal

ce or give yoment Object

mance, Mon

ernat

nguage verwebsite.

mraeg o’r Cy

pe or in eleclity and Wel

our thoughtsives next ye

mouthshire

tive

rsion of the

ynllun Gwell

ctronic formlsh Langua

s on issuesear, please

e County Co

la ar

m. If you ge

s that get in

ouncil,

Page 8: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

5

LeaWe belicommuand comable to needs. deliver falways servicesyou hav

We hadwhere wideas cawhere i

We havorganisThere isby it.

We are times bambitioedge, bthe impbecaus

We hopbetweegovernm

Most imbe succ

CouncillLeader

ader ieve that thenities. Our jmmunities cdefine theirAs a Councfor themseleasy or pops that you, ve.

d a really exwe shared dame. We wt takes us.

ve equally bsation. We hs a pride in

not taking ut don’t agrn and to be

but we aren’pact it is have if you can

pe that you n giving infoment speak

mportantly thcessful. As e

lor Peter Fo

& Che key to Mojob as a Cocan come tor needs andcil we recogves as it is pular, but it Monmouths

xtensive condilemmas a

want to conti

been deepehave an amMonmouth

our eye off ree that these optimists. ’t good enoving on peon’t see the im

find this doormation th

k. We are re

hough, we hever, you w

ox

hief onmouthshirouncil is to cogether to bd more willingnise that oto be a direis necessa

shire citizen

nversation rnd sought inue with th

ning our coazing amoushire as a p

service impse are goodWe are doiugh at explaples’ lives –mpact, wha

cument an at you will b

eally happy

have a tougwill be the ju

Execre being sucreate condbecome mong to apply ur role is as

ect providerary if we arens, tell us cl

running fromdeas and fris conversa

nversation unt of abilityplace, our p

provement cd enough reng lots of reaining what

– we have toat’s the poin

easy read. be interesteto provide m

gh year aheudge of whe

Paul MatthChief Exec

cutivccessful lie

ditions that mre sustainatheir talentss much abor of service. e to continueearly that yo

m Septemberesh thinkination over th

with colleagy here that wplace, and w

challenges.easons not teally good tt we are doio change th

nt!

We have tred in withoumore detail

ad. We are ether we ma

hews cutive

e Fors in its peopmake it morble and mos and abilitieut helping cThis re-bal

e to provideou want to s

er 2013 intog on ways f

he coming m

gues that wwe are still l

we want to d

We acceptto strive for hings, someing, why wehis over the

ied to striket going into if you woul

going to doake it.

rewople and its re likely that

ore resilient es to satisfycommunitielancing is n

e the range see. And te

o March 201forward – amonths to s

work for the learning abdo the best

t tough finar more, to ree of them ce are doing next few m

e a balanceo long-winded like it.

o our very b

ord

t people – better y these s to ot of ell us

14 nd the ee

out. we can

ncial etain utting it and

months

ed

best to

Page 9: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

6

IntPublic for mathe roacare thcontinuby 16%in the s

During commupeople’messagand preto freez

There hDeliveryauthoritcommitcan be

We remvulnerasustainaof Publicitizens

The Codeliver IntegratServicehave noThese w

We will things aservicesthe resothemseon its ow

Our impyear anyear to

troduservices any of us w

ads are grhat enableuing fallou

% over thesame way

the past yenities abous expectatio

ge that serveserve the tze council ta

has been my and Goveties. While ted to showamongst th

main focusedable and supable way inic Services

s and comm

ouncil subsc‘Sustainablted Plan wh

e Board. Reow adoptedwill replace

continue toare deliveres that makeources and

elves. It seewn. More th

provement ond our focus

improve alt

uctionare at the

whether thitted so th

es vulnerabut from thee next threy.

ar we havet what this mons in new

vices are vahings that oax for a third

uch coveraernance whi

we await thwing that smhe most effic

d on our thrpporting bus line with thin Wales. W

munities.

cribes to a vle resilient chich has beeeflecting the the three tthe five pop

o put our ened. We expee a real diffeskills needems almost chings will be

objectives hs for the yeathough they

n heart of o

at is educhat we canble peoplee recessioe years, t

held a serimeans for tways and dlued and th

our commund successiv

ge in the mch has reco

he formal remall organisacient when

ree prioritiessiness and

he Future GWe continue

vision sharecommunitiesen developee growing imhemes and pulation out

nergy into reect our staff erence and ed to resolvcertain that e provided i

have been uar ahead. Ty outline the

our commucating the wn get aroue to remain has resuhis means

es of well-athem and todeliver servihat we neednities valueve year.

media of the ommended esponse of tations that ait comes to

s of the edujob creation

Generations e to be amb

ed with othes’. This is thed under th

mportance o nine outcotcomes that

edesigning of to work witencourage

ve problemsthe Counci

in partnersh

updated to rhey do not

e main area

unities. Tworkforcend in winten living atulted in ous we can’t

attended evo gather ideices with les

d to work ha. This mean

Williams Cthat Wales

the First Minare well conservice del

ucation of yn. We are aBill that pla

bitious and h

r public serhe cornerstohe leadershiof collaborames that sitt we have re

our servicesth communiindividuals

s and createil will be prohip with othe

reflect the preflect evers of activity

hey perforof tomorr

er or prov home. H

ur budget keep deli

ents to talk as about hoss money. rd to transfo

ns that we h

ommission needs fewe

nister to thennected to tlivery.

oung peoplalso commitaces sustainhave high e

vice partneone of the Cp of the Motion in publit within theseferred to in

s and changities to desiand comm

e opportunitoviding feweers.

progress tharything we wy.

rm a vital row; ensuriding vitalowever thbeing reduvering ser

with peopleow we can mWe heard a

form what whave not be

into Public er and largee report we those they s

e, protectintted to worknability at thexpectations

ers of workinCounty’s Sinonmouthshiic services se for the con previous p

ging the wagn and deli

munities to idties for er things dir

at was madwill be doing

role ring social

he uced rvices

e in our meet a clear

we do en able

Service er local remain serve

ng the king in a he heart s for our

ng to ngle re Local we ouncil. plans.

ay that ver

dentify

rectly or

e last g this

Page 10: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

7

Th

Sustai

The viswas devkey org

The susenviron

Health aability toachievesense ointroducmore ca

Commueconominvolvemthe com

Job crecompleaddresscommuwe workand mo

Workingabout h

Nobodytreated

Peoplepeople are concommu

Our Cosupportenviron

Our Impmaking

e Vis

inable and

ion for our cveloped by anisations

stainability omental hea

and well-beo improve ee their educof well-beingced at indivapable and

unities that emic, and socment must t

mmunity can

eation, energmentary pased as a synities constk together w

ore prospero

g towards thhow we will

y is Left Bewith dignity

e are Confidto be confid

nfident in thenity.

ounty Thrivts our commment, its ra

provement to turn this

sion f

d Resilien

county is dethe Local Sin Monmou

of a commualth, promot

eing is centreducation, tational, socg. Across Midual, commresilient.

engage andcial goals artake place an make, from

gy use, houarts of the wstem. Sustatantly evolvwe will makous.

his vision wachieve ou

ehind: we wy and respe

dent, Capadent. We waemselves a

ves: we wanmunities andange of hab

Plan descris vision into

for M

nt Commu

escribed in Service Boathshire.

unity depending social e

ral to qualityraining and

cial and ecoMonmouthshmunity and o

d involve pere generallyacross genem children a

using, transpwhole. Sinceainability is e and makee our comm

we identifiedr vision.

want to be aect and has

ble and Invant to creatnd their abi

nt our countd families toitats and bio

bes the contomorrow’s

Monm

unities

the Single Iard – the gro

ds on createquity and in

y of life, our employme

onomic potehire, ‘The Forganisatio

eople and iny likely to beerations, reand young p

portation, ee all issues a process o

e changes tmunity even

d three them

a place of cthe same o

volved: we te a place wilities and w

ty to thrive wo live a gooodiversity th

ntribution ths reality.

mouth

Integrated poup which b

ting and mancreasing c

r economic nt outcome

ential is greaive Ways tonal level to

nstitutions toe more succcognising thpeople thro

ducation anare interconof continuouto accompli

n healthier, s

mes which fo

ohesive comopportunity t

want Monmwhere peoplwhat they co

which includd life. It alsohrives.

hat Monmou

hshir

plan for Monbrings toget

intaining itsitizen partic

success is s. An indivi

atly influenco Wellbeingenable our

o achieve ecessful. Thishe contributugh to our o

nd health arnnected theus improvemsh their goasafer, green

orm part of

mmunities wto achieve w

mouthshire te want to b

ontribute to t

des the ecoo means tha

uthshire Cou

re

nmouthshirether the lead

s economic cipation.

dependent dual’s abilit

ced by their ’ is being

r communitie

environments engagemtion that all older peopl

re considereey must be ment so als. In essener, more liv

a cohesive

where everywhat they w

to feel safe be involved; their own

onomy that at our

unty Counc

e. This ders of

and

on our ty to own

es to be

tal, ent and parts of e.

ed

nce if veable,

story

ybody is wish.

and they

cil is

Page 11: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

8

ThWe waterms. lookingcreate

We havbehaviochange

Openne

Fairnesorganis

Flexibiefficient

Teamwour stre

These vforward

We havbehaviohaving

An amodTo h

A cosustthenmatpurp

An ithe key eng

Morwith

There awhen wlanguag

e Valant to ensu

Our organg ahead toan organi

ve a very cleours that aree as time pa

ess: we as

ss: we aspisation built o

lity: we aspt organisatio

work: we asengths and s

values are od our work.

ve developeours that mathe potentia

agile workfodel. This mhelp do this

ommitment tainable. Wn try and retters and enpose.

in-house tratraining to tareas of ou

gaging with

re meaningfh the people

are some otwe deliver sege:

lues ture communisation wo the thingisational c

ear set of vae expected

asses. They

pire to be o

re to providon mutual re

pire to be fleon

spire to worksupporting

our compas

ed a programakes this poal to transfo

orce that opmeans we has we have fu

to reviewinWe start by a

design the ncouraged t

aining and pthink differeur businesssome of the

ful commune who use th

ther really imervices take

that unities can

will enablegs that thaculture tha

alues that uof everyoneare consist

pen and ho

de fair choicespect

exible in our

k together toone anothe

ss. They are

mme your cossible. Theorm public s

perates as aave the righundamental

g our servicasking the pservice fromto challenge

personal deently and de, learning fr

e inspiration

nity-led engahem

mportant thie into accou

Guidn access achange o

at will be imat is innova

underpin all e working fotent and the

onest to dev

ce, opportun

r thinking a

o share ourer to achieve

e consistent

county, youre programmservice deliv

a network raht people wolly changed

ces to makepeople who m that perspe processes

evelopment evelop the crom some onal people o

agement an

ings that weunt such as

de usand shapen things thmportant tative, resp

work of theor us or woey define us

velop trustin

nities and ex

nd action to

r successese our goals

t points that

r way whichme has beenvery. It is ab

ather than aorking on th the workin

e sure they use servicepective. Stas that they b

experiencecreative soluof the best idon our doors

nd where po

e always hasustainabil

e the counhat mattertomorrow. ponsive an

e Council anrking with us.

ng relationsh

xperiences

o become a

s and failure

t we look to

h is helping n acknowledbout:

a command e right thingg environm

are efficienes what mataff are empobelieve get i

e that providutions needdeas arounstep.

ossible co-p

ave in the frity, equality

ty on theirr today whWe are tr

nd flexible

nd guide theus. These do

hips

and becom

an effective

es by buildin

o as we take

us model adged at UK

and controgs at the rig

ment

nt, effective tters to themowered to din the way o

des our staffded to transfnd the globe

producing s

ront of our my and the W

r own hilst rying to e.

e o not

me an

and

ng on

e

a set of level as

ol ght time.

and m and do what of

f with form

e and

ervices

minds Welsh

Page 12: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

9

Equal

The Cothis comhelp to impact individuCouncil

Sustai

Sustainequal cabout oincreassustainaSustainconsideenvironinvolvemGenerawelcom

lity and W

ouncil has shmmitment thassure us tthey have o

uals and coml’s commitm

inable Dev

nable Develoonsideratio

our impact oing demandable develo

nable Develoer sustainabmental heament in loca

ations Bill wme this.

Welsh Lan

hown a longhe Council hthat our funcon Protectedmmunities.

ment to the W

velopmen

opment is cn to social,

on the earthd for serviceopment consopment cheble developmalth of commal communiill place sus

guage

g standing chas adoptedctions, decid CharacteThe CouncWelsh Lang

nt

central to hoeconomic, in the long

es driven bysiderations ecklist to bement issues

munities, proty action. T

stainable de

commitmend a Strategiisions and bristic group

cil’s Welsh Lguage.

ow we operenvironmen

g term. Our y our your cat its heart

e considereds. We are comoting soc

The implemeevelopment

nt to equalityic Equality Pbehaviours s1, while als

Language s

ate as a Contal and ecoresponse to

county, your. Our decisid to make scommitted tcial cohesioentation of tas our cen

y and diversPlan 2012 -fully take inso improvincheme 201

ouncil. This ological issuo financial pr way prograion making

sure that theto economicon and increthe Welsh Gtral organis

sity. To stre- 2016. Thisnto account ng the lives o

3-16 sets o

means giviues and thi

pressures aramme has process req

e decisions c and easing citizeGovernmensing principl

engthen s will the of

out the

ng nking nd these quires a we take

en t Future e. We

Page 13: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

10

OuMonmoits peoin delivFramesure thoutcom

At the hcommuresponsthe outcso that retain pdifferen

ur Imouthshire ople. Not jvering serwork help

hat everyomes.

heart of our nities. Thissible for. Eacomes we awe can kee

people who nce.

mprovis an ambjust those

rvices ands to ensur

one is pulli

Improvemes is unifyingach of our teare striving ep track of oshare our v

vemenitious cou on our paachieving

re that we ing in the

ent Framew purpose foeams has ato achieve aour progressvalues and h

nt Frnty. The

ayroll but ag value for can harnesame dire

work is the vor the diversa Service Pland we havs. Our Emphave the sk

ramewstrength oall of the pr money. Oess everyo

ection to d

vision of susse range of an that alig

ve a range oployee Servkills and pas

workof Monmoupeople whOur Improvone’s effoeliver real

stainable resservices thns to our thof key perfoices team hssion to ma

k uthshire lieho work wivement rts and mal and tang

silient at we are

hree prioritieormance indhelp us recrke a real

es in th us

akes gible

es and dicators uit and

Page 14: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

11

OuMonmopartiesthree s

Educa

Learninpupil acmeasur

The Estunsatisffindingsin respoachievethat edu

Safegu

Workingour worto get bprocess

Over thsafeguacontinupeople to build and devoutcom

Suppo

Improviresilient

A key mof poputhe avethat althliving insome otrend anpromoteoutcom

ur Priouthshire s. They haspecific pr

ation

ng is an abschievementsres which a

tyn inspectifactory, withs and we haonse to the ed. It continucational at

uarding vu

g to keep chrk. The waybetter at howses and dec

e past yearard vulnerabing to chanin our comm effective reveloping nees they set

orting bus

ng the prost, prosperou

measure of ulation. Monerage gross hough Monmn the countyof the lowestnd create be an enterpes for our c

ioritieCouncil isave an agriorities.

solute priorits across there also impo

on of the Ch capacity tave been woinspection ues to be mttainment in

ulnerable

hildren, youy in which ww we listen cisions that

r we have mble childrenge the way munities to elationshipsew ways to m themselves

sinesses a

sperity of ouus and sust

productivitynmouthshire

weekly full mouthshire y among thet earnings setter emplo

prising cultucommunities

es s run by a reement, s

ty. Performe majority oortant, such

Council in Noo improve aorking hard sets clearly

monitored re Monmouth

people

ung people awe work withto people aaffect them

made significn although w

we work bulive meanin

s, listening ameasure whs.

nd job cre

ur county retainable.

y in the UK ee’s GVA wastime earninis home to

e highest wasuggesting aoyment prosre, which bus.

partnershsupported

mance in theof the key sth as attenda

ovember 20also deeme to address

y our expectegularly. Wehshire will im

and vulnerah others to

and give them.

cant improvwe know thauilding the rngful and diand concenhether we a

eation

emains esse

economy iss the joint h

ngs was thethe most q

age earnersa strong ele

spects in ouuilds busine

ip adminis by the co

e summer oftage resultsance.

012 found thed unsatisfas the concertations for ce are makinmprove furth

able adults safeguard p

em as much

vements in sat more worrelationshipgnified livestrating on w

are helping

ential if we a

s GVA - or ghighest in We ninth loweualified pops, those whement of ouur county weess resilienc

stration ofouncil to d

f 2013 refles and a rang

hat educatioctory. We arns. The acchange and g progress

her and it w

safe will alwpeople is cr control as

some of therk is neededs and resous. Our staffwhat really mpeople to w

are to rema

gross valueWales at £19

st in Walespulation in Wo work in th

ut-commutine need to dece and crea

f two politieliver aga

ected improvge of other

on servicesaccept thesection plan p how it will and are co

will improve

ways be cenrucial and wpossible of

e processesd. We are urces to supf will be supmatters to p

work toward

ain economi

e added per9,229 in 200s. This indicaWales, with he county hang. To reveevelop and ates excelle

cal ainst

ved

are e roduced be

onfident quickly.

ntral to we want f the

s to

pport pported people s the

cally

r head 09 yet ates those ave

erse this

nt

Page 15: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

12

201It is imreflect governand paObject

BetweeEngagethoughtand are

We regcitizen’sactions large coSingle Iand is sMonmoIntegrat

Our impobjectivways of

We havsingle odifferenobjectivlearnt frto peop

Our Imp

Objec

We willwill worattainm

Objec

We willserviceintegrat

14 - 15mportant th

the viewsnments in artners thrtives for th

en October aes. More thts on the fute key in help

ularly consus perspectivat a local le

onsultation Integrated Psubsequentouthshire. Tted Plan.

provement Oves remain f meeting th

ve combinedobjective. Tnt programmve is purely rom the Mo

ple that we u

provement o

tive 1

l provide ark hard to coent betwee

tive 2

l work to hes. Our focuted services

5 Imphat the thins of our coWestminsoughout t

he year ah

and Februaan 600 peoture of counping your co

ult on our wve, our Whoevel whilst nevents to e

Plan was buly based arhis Improve

Objectives unchangedhe needs of

d our activitThis is becames of work

focused onnmouthshiruse our reso

objectives a

n improvedontinue to ra

en pupils.

elp peopleus will be ons and imple

provengs we are

ommunitiester and Cahe year w

head.

ary we carrieople came toncil servicesouncil unde

work; our revole Place prnew progranable partn

uilt off a platround the isement Plan

have evolve– improvin

f vulnerable

ties around use there isso it makes

n our effectivre Engages ources effec

are:

d educatioaise attainm

live their on safeguardmenting co

emene spendins as well aardiff Bayhich helps

ed out a sero venues ths. The evenrstand the t

views focusrogrammes mmes of wo

ners and restform of extsues peoplaligns close

ed from thog education people.

job creations a lot of sys more senveness as aevent is thactively.

n provisionment at key

own lives bding peoplemmunity co

nt Obg our timeas the nat. We haves us to sha

ries of evenhroughout thnts were withings that m

s on re-desigare ground

ork such assidents to cotensive cone have told ely with the

se we set lanal attainme

n, whole planergy and ose to comban organisaat we need

n for Monmstage 4 an

by building, further devoordination

bjecte and resoional police engagedape our Im

nts called Mhe county todely publicimatter most

gning servicded in conves communityo-produce tsultation anus are impdirection se

ast year. Thent and intro

ace and susoverlap betwine them. O

ation. One oto get bette

mouthshired minimise

g flexible anveloping ouin the pilot a

tives ources doicies set byd with citizmprovemen

Monmouthsho share thesed in the mt to local pe

ces from thersations any coordinatithe approacnd engagemportant in et in the Sin

he first two oducing diff

stainability iween theseOur fourth of the thingser at demon

e – In particuthe differen

nd responsur approach areas.

ng y the zens nt

hire ir media eople.

e nd ion held ch. The ment

ngle

ferent

into a e

s we nstrating

ular we ntial in

sive to

Page 16: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

13

Objec

We wanfor Monenterprpeople the besthrough

Objec

We wancommituse ourour appincreasusing othe peo

Over thand theit easiemeans Wales A

tive 3

nt our counnmouthshireise and job and organis

st possible imh effective m

tive 4

nt to remaited to contir services aproach, moving financiaur staff and

ople and com

e next few e measures r for us to athat there aAudit Office

nty to thrive. There arecreation, de

sations in thmpact for th

managemen

in an efficienually imprond empowe

ving swiftly tal pressuresd other resommunities o

pages you we have pu

assess our pare clear coe, can hold t

ve – This obe three inteeveloping ahe communhe area andnt of waste a

ent, effectivoving the wering staff ato transforms. To do thiurces to theof Monmout

can read mut in place tprogress, lemmitments the council

bjective aliger-related ela whole placnity work togd thirdly minand habitat

ve and susway we workat the front lim our servics we need te best possthshire.

more about tto test whetearn and ev against whto account.

ns closely wements: Suce approachgether to levnimising ours.

stainable ok by listeninine. We will

ces and delito be able tible effect t

these, somether they arealuate how

hich citizens

with the singupporting anh to make sverage resor impact on

rganisationg to the vie continue tover our prioo demonstro deliver va

e of the thine working owell we are

s and regula

gle integratnd encouragsure that all ources and the environ

n – We remews of peopo be innovaorities withinrate that wealue for mon

ngs we will bor not. Thise doing. It aators, such

ed plan ging the key have

nment

main le that

ative in n e are ney for

be doing makes

also as

Page 17: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

MC

Co

Wh

To

Wh

Wechi

Wh

LeaIn scanpro Oua s

Wh

BuranEd

Idewitandpat

Cosetof the

SuBa

StrredschEnpeomopro

14

Obje

CC Improve

ouncil Prior

hat the Sin

provide pra Redes Offer a

employ Improv Addres

hat do we w

e will continildren and y

hy have we

arning is ansetting this n provide thovide an ed

ur intention service fram

hat will we

ild the capange of pupilucation Ach

entify pupilsthout qualifid ensure ththways and

ontinue to retting, monitopupil perfor

e school sys

pport and cnd 4 and 5

rengtheningduce the vahools. sure regulaople within

odel to faciliovision suite

ective 1

ement Obje

rity: Educat

gle Integra

actical and sign our scha more flexiyers ve access toss key facto

want to ach

ue to re-focyoung peop

e chosen th

n absolute pobjective w

he best supucation offe

is to re-castmework desi

do?

acity of schos needs in hievement S

s at risk of lecations as eat appropria

d support ar

eview proceoring of prormance as tstem.

challenge scto raise sta

g leadershipriation withi

ar contact wthe Careerstate the mo

ed to their n

1

ective 1: W

tion

ated Plan id

flexible learhools and mble educatio

o educationors to under

hieve this y

cus the whole.

his?

priority but owe want to cport to resper that will s

t the whole igned to tak

ools to meepartnershipService

eaving schoearly as posate learning

re provided.

esses for tarogress and sthey move t

chools that andards

p at all levelin and betw

with all youns Wales five

ost approprneeds.

We will prov

dentifies th

rning we nemake them fi

on system t

n for vulnerarachieveme

year?

ole educatio

our responscoordinate tpond to all cstand the tes

education ske us forwar

et a wider p with the

ool ssible g

rget scrutiny through

are in

s to ween

g e tier riate

vide an impr

Single access

hat we will

eed to: it for purposthat meets t

able groupsent

on service to

sibility to chihe contribu

children andst of any m

service to erd over the

Timescalemilestone

Summer2016

Summer2015

Summer2015

Summer2015

Summer2017

Summer2015

roved educa

Integrateds to practica

contribute

se the needs o

s

o ensure tha

ildren and ytions of eve

d young peoeasure.

ensure that next decad

e/e

What dsucces

r The gawho fathose a

r No Moeducat

r Improvall indicfree sc

r All MonBand 3be in B

r Leaderbetter a

r Reductyoung employ

ation provis

d Plan Outcl and flexibl

to

of pupils, the

at it respond

young peoperyone who ople’s needs

our actions e.

difference wssful what

ap in attainmce the challas those wh

nmouthshirtion without

ved attainmecators and n

chool meal b

nmouthshire3 or above aBand 1.

rship shouldat all schoo

tion in the npeople not

yment

sion for Mon

come: People learning

eir families

ds to the ne

ple goes wid works withs. Within t

all sit comf

will it makewill we exp

ment betweelenge of po

ho don’t

re pupils leaa qualificat

ent at key sno schools benchmark

e schools sand at least

d be gradedols inspected

number of cin educatio

nmouthshire

ple have

and

eeds of all

der than this us so that his, we aim

fortably with

e? / If we apect to see

en learnersverty and

aving full-timtion. 

stage 4 acroin the bottoquartile

hould be int one should

d good or d by Estyn

children andon, training o

e.

s. we to

hin

re e?

me

oss om

d

d or

Page 18: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

Ho

Ho

Th

Th

HoThind

ThSu

ThTh

Is aPebasPeedrecPeemWh

Th

Pa

Ed

Wa

Edof t

15

ow will we k

ow much di

e percentagi) All ii) Pu

e percentagi) All ii) Pu

ow well did e percentag

dicator: i) All ii) Pu

e percentagbject Indicai) All ii) Pu

e percentagreshold incli) All ii) Pu

anyone bercentage ofsed learningrcentage ofucation, tracognised qurcentage of

mployment ohat resourc

e budget fo

artners we a

ucation Ach

ant to find

ucation perthe reports

know the d

id we do?

ge of pupil apupils pils receivinge of pupil apupils pils receivinwe do it?

ge of pupils

pupils pils receivinge of pupilsator:

pupils pils receivinge of all pupluding Englpupils pils receivintter off? f pupils leavg without a f pupils whoining and w

ualification f 16 year oldor training ces will we

or the educa

are workin

hievement S

out more?

rformance iscan be view

difference i

attendance

ng free schoattendance

ng free scho

s achieving t

ng free schos achieving t

ng free schopils achievinish or Wels

ng free scho

ving educatrecognised

o have beenworked base

ds who are

e use?

ation service

g with?

Service, Es

s regularly rwed on our

t has made

in primary s

ool meals in seconda

ool meals

the Founda

ool meals the Key Sta

ool meals ng Key Stagsh and Math

ool meals

ion, trainingd qualification looked afted learning w

not in educ

e is £51,918

tyn and We

reported to website htt

e

schools

ary schools

ation Phase

age 2 Core

ge 4 Level 2hs

g and workeon ter leaving without a

cation,

8,000

elsh Govern

Children antp://www.mo

2

i)ii

i)ii

i)ii

i)ii

2 i)ii

ed

nment

nd Young Ponmouthshi

2012/13

) 94.7% ) 92.0%

) 93.2% ) 87.8%

) 86.8% ) 72.9%

) 86.3% ) 62.3%

) 56.3% ) 25.7%

0.1%

0%

3.8%

Peoples Selere.gov.uk/m

2013/14

i) 94.9% ii) 91.8%

i) 93.5% ii) 88.4%

i) 89.5% ii) 74.6%

i) 89.3% ii) 75.8%

i) 57.3% ii) 26.7%

0.4%

0%

3.8%

ect Commitmeetings/

2014/1Targe

i) 95%ii) 92.6%

i) 94%ii) 89.7%

i) 92.6%ii) 87.5%

i) 91%ii) 69%

i) 71.1%ii) 57.4%

0%

0%

3.3%

ttee. Copie

5 et

% %

% %

% %

% %

% %

s

Page 19: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

MCresinteCopeo Wh

We

Fo

Wh

We

Wh

In tsolfailpla

Wh

EsAb

Strsafimp

Roandfra

16

Obje

CC Improvesponsive seegrated ser

ouncil Priorople

hat the Sin

e need to: Suppo Better

r older peop Enable

confide Nurture Enable Focus

hat do we w

e will: Focus Build n

achiev ‘Do wh

life the Find in

for the Streng

not de

hy have we

the current lutions we wling to have

acements aw

hat will we

tablish comergavenny

rengthen thefeguarding wpact and str

oll-out an intd support pmework tha

ective 2

ement Objeervices. Ourrvices and imrity: Safeg

gle Integra

ort our familico-ordinate

ple to live the older peopence and die good supe older peopon prevent

want to ach

on familiesnew safeguaved in ways hat matters’ey live. ntegrated soe conveniengthen commpendant pu

e chosen th

financial anwill end up re the right coway from ho

do?

mmunity cooand Caldico

e whole autwith a focusrong leader

tegrated assplan and perat all provide

2

ective 2: Wr focus will bmplementinuarding vul

ated Plan id

ies earlier toe support w

heir good lifple to be fulignity and pport networple to do whative health

hieve this y

s to ensure tarding and which will e so that peo

olutions so tce of the pe

munities so turely on stat

his?

nd demograrationing seonversationome and old

ordination inot

thority apprs on evaluarship.

sessment, crsonal outcoers contribu

We will workbe on safegng communinerable

dentifies th

o prevent thhich can rea

fe we need lly independ

plan for theirrks in the cohat matters h and well-b

year?

they are suprotection aempower thople are sup

that serviceeople who pthat people tutory servic

aphic contexervices and ns at the rigder people

Tm

n

roach to ating

care omes ute to

M

k to help peguarding peity coordina

Single supporlife

hat we will

hem becomact more qu

to: dent, maintar futures. ommunity.to them wh

being progra

pported durapproacheshe individuapported to “

es are built provide themare engage

ces.

xt if we dononly interveht time incluexperiencin

Timescale/milestone

Pilot scheme

until March2016

On-going

March 2015

eople live thople, furthe

ation in the pIntegrated

rted & Older

contribute

ming more vuuickly.

aining good

hen they choammes for o

ring key tras so that peoal to sustain/“live their ow

around them ed in and su

’t find waysening in crisudes youngng isolation

What disuccess

People atheir comon statut

People aachievedindividualife

5 People ai.e. take

heir own liver developinpilot areas

d Plan Outcr people are

to

ulnerable.

d mobility, h

oose to. older people

nsitions in tople are pro/regain contwn life” i.e. t

needs of th

upported by

to support sis situationg people pla

and lonelin

fference wsful what w

are engagedmmunities atory service

are protected in ways wal to sustain

are supportemore contr

es by buildinng our appro

come: Fame able to live

ealth and w

e

times of streotected andtrol of their take more c

he individua

y their comm

people to fs. The hum

aced in instiness in their

will it make?will we expe

d in and suand not depes.

ed and that which will emn/regain con

ed to “live trol over life

ng flexible aoach to

milies are e their good

well-being,

ess. d that this islife

control over

al rather tha

munities and

find better man cost of tutional r communiti

? / If we areect to see?

pported by pendant pure

this is mpower the ntrol of their

heir own lifethey live.

and

d

s

r

an

d

es

e ?

ely

r

e”

Page 20: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

Ho

Ho

NucomNuresNu

Nu

HoPeareNubecPethaIs aPeme

Pe

PepeAvproWh

ThWe

Pa

GwTh

Wa

Tades

17

ow will we k

ow much di

umber of oldmmunity ba

umber of oldsidential carumber of pe

umber of chi

ow well did rcentage of

e happy withumber of decause sociarcentage of

at were carranyone bercentage of

eets their ne

rcentage of

rcentage ofriod of reaberage lengtotection reghat resourc

e budget foe have also

artners we a

went Police,e Centre fo

ant to find

ke a look atscribes som

know the d

id we do?

der people rased packagder people ire ople suppo

ildren on th

we do it? f people usih the serviclayed transal care was f reviews ofried out on ttter off? f people wheeds

f people wh

f people whblement th of time thister (month

ces will we

or social ser secured fu

are workin

, Aneurin Beor Welfare R

out more?

t the annuame of our wo

difference i

receiving trages of socian local auth

rted via com

e child prot

ing social sece they recefers of carenot in place

f children ontime

ho believe th

hose person

ho are fully i

hat children hs)

e use?

rvices is £36nding from

g with?

evan HealthReform, Com

al report of tork.

t has made

aditional lonal care hority funde

mmunity coo

ection regis

ervices whoeive e from hospe n the child p

hat the serv

nal outcome

ndependen

spend on t

6 million. Othe Interme

h Board, GAmmunity Ca

he Chief Of

e

ng-term

d nursing o

ordination

ster at 31 M

o report tha

ital that wer

protection re

vice they ge

es are impro

nt following

he child

Our net inveediate Care

AVO, other atalysts (a C

fficer for So

2

or

March

t they

re

egister

et

oved

a

stment in ce Fund

local authoCommunity

ocial Service

2012/13

1168

234

0

55

96%

16

90.5%

88%

New mea

54.5%

11.8

ommunity c

rities in GwInterest Co

es and this s

2013/14

1157

227

0

41

90%

17

93.5%

82%

asure – basestablished

53.5%

6.4

coordination

went, Welsh mpany), CM

short anima

2014/1Targe

<1157

230

36 not

applicab

>90%

<21

100%

>82%

eline to be d

50% – 5

not applicab

n is £211,87

GovernmeMC2

ation that

5 et

7

ble

%

%

%

5%

ble

75

nt,

Page 21: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

MCC

Coucrea

WhaTo e

To e

Wha

We

Why

Thisneedto peof o Theente

Wha

Supteam

SupImp

EvaSev

Devand

Enathe even

18

Obje

C Improvem

uncil Prioritation

at the Singenable busi Better p To build

support To build

support Retain m

enhance an Produceat do we w

will: Invest in Promote Assist in Continu

y have we c

s objective ad to continueople in theur residents

objective berprise and

at will we d

pport the actm in their fir

pport the rolrovement d

luate the Wernside

velop WholeCentral Mo

able and supCounty, incnts team

ective 3

ment Objec

ty: Support

gle Integrateness and e

paid local emd on the ser

the growthd on the ser

the growthmore of the

nd protect oue less waste

want to achi

n communite a communn enabling b

ue to work to

chosen thi

aligns closeue to work weir communs and join u

brings togetjob creation

do?

tivities of thrst year of o

l out of the district in Ab

Whole Place

e Place Planonmouthshi

pport festivacluding esta

3

ctive 3: We

ting busines

ed Plan identerprise tomployment rvices alread of new and

rvices alread of new andspend of v

ur environme and recycieve this ye

ties to enabnity-wide visbusiness anowards prov

is?

ely with the with our resities. Shapip our servic

her three inn, whole pla

e Caldicot Toperation.

Business bergavenny

approach i

ns for Lowere

als and eveblishing a s

e want to en

ss & job

entifies thao prosper in opportunitiedy being prod existing endy being prod existing enisitors, citize

ment we neecle more. ear?

ble them to bsion for landnd enterprisviding a saf

single integidents, inveng our apprces to make

nter-related ace area de

Tim

Town M

O

n M

er Wye M

nts in special

O

nable our c

Single Ienterpris

at we will cMonmouth

es rovided by Mnterprises.

rovided by Mnterprises.ens and bu

ed to:

build their od-use

se to prospefe, clean an

grated plan est in commroach like the more effic

elements oelivery and m

imescale/ milestone

arch 2015

n-going

arch 2015

arch 2016

n-going

ounty to thr

ntegrated Pse & protect

ontribute tshire, we n

Monmouths

Monmouths

sinesses w

own resilien

er d sustainab

for Monmoumunities and

his will helpcient use of

of our approminimising t

What diffsuccessf

Enable Cbased act

Abergaveongoing pworks in A

Learn fromthrough fu

Provide pclear and based on

Sustainedeconomy

rive

Plan Outcot and enhan

o eed:

hire Enterp

hire Enterp

ithin Monm

ce

ble environm

uthshire. Fo base our d

p us to meetincreasingly

ach; suppothe impact o

ference wilful what wi

aldicot towntion to shap

enny busineprogramme Abergavenn

m what we uture work

plans with aconnected

n ‘what matt

d contributioin Monmou

ome: Businnce the env

rise and its

rise and its

mouthshire

ment

or our coundelivery on ‘t needs andy limited res

orting and enon the envir

ll it make? ill we expec

n team to depe their loca

esses suppoof physical

ny Town Ce

have done

a long term priorities foters’ to peo

on of tourismuthshire

ess and vironment

partners to

partners to

nty to thrive what matte

d expectatiosources.

ncouraging ronment.

/ If we are ct to see?

eliver localal communit

orted to fund improveme

entre

and implem

vision and or local actiople

m to the loc

o

o

we ers’ ons

ty.

d an ent

ment

on

cal

Page 22: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

Estaon tsubmNewEnacomLoca

Suswas

How

How

NumprovNumresuNum

Hou

Tota

HowNumMonPercPercPercwork

Is a

PercPercaffeAveworkIncoWha

We will deliv

Part

Thisbusi

WanSevCaldLocaWas

19

ablish an enhe joint Rurmission for

wport able the on-gmmunities th

al Developm

tain improvste performa

w will we kn

w much did

mber of newvided by Momber of inwault of Monmmber of tour

using land s

al tonnes of

w well did wmber of newnmouthshirecentage of pcentage of mcentage of rking days

nyone bett

centage of pcentage of pcting local arage wage kplace)9 ome generaat resource

will invest acontinue to ver joint obj

tners we ar

s objective iinesses alo

nt to find oernside anddicot Town al Developmste & Recyc

nterprise strral Developr Monmouth

going sustahrough impment Plan fr

vements in rance

now the dif

d we do?

w business sonmouthshiard investmouthshire Erists per yea

upply years

f overall res

we do it? w jobs createe Enterpriseplanning apmunicipal wreported fly

ter off?

people withpeople whoarea8 levels in the

ated from toes will we u

and work wiattract furth

jectives.

re working

s based onng with nat

out more? d Bryn y CwTeam ment Plan cling in Mon

rategy and lment Plan (

hshire and

ainability of lementationramework

recycling an

fference it

start-ups whre Enterpris

ment projectsEnterprise sar

s4

idual waste

ed where ae and Partnpplications awaste whichy tipping inci

h a feeling oo agree they

e county (g

urism per yuse?

ith communher grant fu

g with?

working wiional and in

wm whole p

nmouthshire

ead (RDP)

M

n of the O

nd M

has made

here assistse and Parts delivered upport3

e collected5

ssistance wers6 approved is recycledidents clear

of belongingy can influen

ross weekly

ear (£ millio

nities to utilisnding and c

th local citiznternational

lace Plans

e

arch 2015

n-going

arch 2015

tance was ners2 as a direct

was provide

d / compostered within 5

g to local arence decisio

y pay by

ons)

se existing coordinate e

zens, local organisatio

Clear direpriorities RDP fundcounty thrEffective the local eenvironmRecyclingGovernmwaste col

20

2,0

2

d by

9ed 5

5 82

ea7 8ons

2

£

£

knowledgeexisting rev

community ons, busines

ection set fo

ding that canrive is attracpolicies andeconomy, hent and lan

g rates mainent targets lected.

012/13

60

5

015,300

4.4

0,045

331

3.7% 56%

2.12%

82%

22%

£438

158.1

, skills and venue fundin

groups, locsses and ou

or economic

n be used tcted into rud proposalshousing marnd supply ntained aboand low lev

2013/14

103

1

tbc

3.6

16,774

124

93.7% 62%

95.98%

tbc

tbc

£427

tbc

enterprise rng across s

cal organisaur key partn

c growth

o help our ral areas

s contributinrket,

ove Welsh vels of resid

2014/1Targe

tbc

tbc

tbc

5

tbc

tbc

93%62%

96%

tbc

tbc

£46510

tbc

resource. Wservices to

ations and ners.

ng to

dual

5 et

0

We

Page 23: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

MCorg

CoorgtheWh

Thcan

Wh

To effe

Wh

ThfutFinres Wethe Thada

Wh

Rofrapeo

Coseepro

Impenew

Dehuand

CoMoplaide

Enorg

20

Obje

CC Improveganisation.

ouncil Priorganisation he council’s phat the Sin

is objectiven maximise

hat do we w

and develoective and e

hy have we

e scale andure challeng

nancial Plansult of new t

e must contese challeng

is will not bapt and del

hat will we

oll-out a newmework anople in the r

omplete an Aeks to maxioperty and l

prove the wrformance ow approach

evelop our inb for all coud engagem

ontinue with onmouthshirace new appeas from citi

sure effectiganisation

ective 4

ement Obje

rity: Being helps us to mpriorities gle Integra

e is about oue the amoun

want to ach

op our workefficient ser

e chosen th

d magnitudeges are mo

n, we face ctechnologie

tinue to devges to maxi

e achieved iver in diffe

do?

w employeed ensure wright jobs

Asset Manamise the beand owned

way we manof our servich to self-ass

nternal intrauncil informaent.

and build ore Engagesproaches toizens

ve financia

4

ective 4: W

an efficientmaximise th

ated Plan id

ur efficiencynt of money

hieve this y

kforce and brvices.

his?

e of the chaounting. Alonchanges in ces and regu

velop and immise our ch

without prorent ways.

e performane have the

agement Plaenefits of th by the cou

nage the ces and intrsessment

anet site as ation, netwo

on the s events ando regularly s

l managem

We want to r

t he impact o

dentifies th

y and effectthat we can

year?

build the ent

allenges nowngside sevecustomer nelatory and p

mplement prhances of s

omoting an

ce right

an that e ncil

roduce a

a central orking

d put in seek

ent of the

remain an e

on Single helps uof susta

hat we will

tiveness as n spend on

terprising ca

w upon Locere financiaeeds and expolicy chang

rocesses anuccess and

enterprising

Timescalemilestone

Septembe2014

March 201

March 201

Novembe2015

Novembe2014

March 201

efficient and

Integratedus maximiseainable resicontribute

an organisafront-line s

apacity to re

al Governmal constraintxpectationsges.

nd ways of wd remain rel

g culture in

e/ e

What dsucces

er All stafpersondeliverthe peo

15 Buildinthe righthe use

15 More obe in thimprov

er Employfiles, poknowleIT syst

er More pshare ithe loc

15 Despitesettlemdeliver

d effective a

d Plan Outce our impacilient commto

ation. By dervices.

einvent our

ment are unpas reflecte

s, together w

working thaevant to the

the way the

difference wssful what ff have regunal objectiveing the thinople of Mongs are fit foht locations ers and serv

of our key pehe top quartvement

yees accesolicies, new

edge, skills aem

people will fedeas and inal authority

e an increasment the aut

services w

and sustaina

come: Thisct on deliver

munities

oing the ba

r future and

precedenteed in our Mewith challen

at will help ue citizens w

e Council w

will it makewill we exp

ular appraises are focusgs that mat

nmouthshireor purpose, s and meet tvice provide

erformancetile or show

ss council inws and toolsand talents

feel that thenfluence the

y

singly difficthority conti

within budge

able

s Objective ring the visio

asics well we

deliver mor

d and theseedium Termnges as a

us meet all we serve.

works to liste

e? / If we apect to seeals and thesed on tter most to e efficient, in the needs oers

e indicators wing

nformation, s and share

all within o

y are able te direction o

ult financialinues to

et

on

e

re

e

en,

re e? ir

of

will

ne

to of

l

Page 24: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

IncMo

Ho

Ho

GroNupoToHoReove

PeNulocPePequaPeimpPe

Is aPehigPeaffePelettWh

Th

Pa

We

WaVisnew

21

crease instaonmouthshir

ow will we k

ow much di

oss revenueumber of fullpulation tal installed

ow well did evenue outtuer/underspe

rcentage ofumber of wocal authorityrcentage turcentage ofarter in Walrcentage ofproving or arcentage rei) Abii) Ad

anyone bercentage of

gh quality sercentage ofecting localrcentage ofting them knhat resourc

e local auth

artners we a

e are involv

ant to find sit our websws

allation of rere Council s

know the d

id we do?

e spend of l time equiv

d capacity owe do it?

urn expendend)

f council taxorking days/y employee urnover of lof national peles f national peat maximumeduction in Cbsolute

justing for s

tter off? f people whervices.13 f people wh area14 f people whnow how weces will we

hority budge

are workin

ed in over 1

out more? site www.mo

enewable ensites

difference i

the local auvalent emplo

f renewable

iture agains

x due in the/shifts per fulost due to

ocal authorierformance

erformancem11 Carbon diox

seasonal co

ho agree the

ho agree the

ho agree thee are perfor

e use?

et for servic

g with?

100 collabo

onmouthsh

nergy on

t has made

uthority (£00oyees per 1

e energy (Kw

st budget (p

e financial yeull-time equsickness abty employee

e indicators

e indicators

xide emissio

onditions lik

e local autho

ey can influe

e local authorming 15

e provision

rative proje

ire.gov.uk o

On-goingProgramm

e

00’s) 10,000

Kw)

percentage

ear receiveuivalent (FTbsence es in the top

that are

ons12

ke cold winte

ority provid

ence decisi

ority is good

in 2014/15

ects and par

or follow us

g me

A redugenera

20

£(

undd 9E)

ers

es

ons

d at

is £150,86

rtnerships

on twitter @

ction in carbation of inco

012/13

1,397

1440

425

£419k / (0.3% erspend)

97.5%

tbc

6.6%

50%

63%

1%

11%

53%

22%

41%

7,000

@monmouth

bon emissioome

2013/14

145,463

tbc

796

£336 (0.2%

overspend)tbc

tbc

tbc Available Sept 2014

75%

5%

+2%

Not yet available Not yet

available Not yet

available

hshireCC fo

ons and

2014/1Targe

141,68

N/A

875

N/A

98%

tbc

tbcTo exce2014 lev

>75%

3%

tbc

tbc

tbc

or the latest

5 et

88

eed vel

%

t

Page 25: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

22

RegClose wensurinimprove

Our regwhich cto improIt’s findpublishe

InspectEstyn aonline.

The AuassessmPerformCommisStrategwill also

gulatworking withg improvem

e across the

gulators Wacomments oove. At thisings will be ed.

ion reports and the Care

ditor Generment work u

mance Manassion on Puy 2013-16. o enable his

tion ah our regulament. We use council.

ales Audit Oon how we ds point in tim

added to th

about educe and Socia

ral has confunder threeagement. Tublic ServiceThe Audito

s staff to co

and Iators and insse their ass

ffice (WAOdelivered seme the repohe online ve

cation and sal Services

firmed that de themes: Fhese themee Governan

or general hallect the evi

Inspespectors to essments t

) have prodervices in 20rt has not b

ersion of thi

social servicInspectorat

during 2014inancial Maes are consnce and Deas stated thidence requ

ectioquality asso help us fo

duced their A012/13 and

been finalises documen

ces are prodte. Their late

4-15 Wales anagement; sistent with tlivery and what undertakuired for cor

n ure our acti

ocus the thin

Annual Impon how we

ed and publt as soon a

duced by spest reports

Audit OfficeGovernanc

the findingswith the Walking work urporate asse

ivities is vitangs we nee

provement Rell the counclished by W

as they are

pecialist regare availab

e will underce; and s of the les Audit Onder these essments.

al to ed to

Report cil plans

WAO.

gulators, le

rtake

ffice themes

Page 26: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

23

PerWe meaObjectivsometimenvironhow wenationa

Wales

All locaagreed are pub It is not small naconditiocreationlocal co Comp

Our lateit has bindicato

Value In 2012local aushow lo

rformasure the reves. As locmes the thinment are no

ell their counal performan

Compari

l authoritiesset of meas

blishing acc

always easation like Wons whereasn are not feaontext we pu

parisons w

est performaeen verified

ors in the na

for Mone

2/13 Monmouthority in Wocal authorit

Improve

manceesults of oucal prioritiesngs we are ot always encil is doingnce measur

isons

s in Wales asures. Theurate data.

sy to compaWales places

s some of oatured in thublish a per

with our p

ance data wd by Wales ational fram

ey Compa

outhshire reWales. Welsty performa

d

e andr work agai

s these can’trying to ac

easy to meag in comparrement fram

are requiredese are exam

are performs vary greatour local prioe national f

rformance b

ast perfor

will be publiAudit Officeework in 20

arisons

eceived the sh Governmnce in the c

d Cominst the thint always be

chieve like pasure. To mison to othe

mework.

d to measurmined by th

mance acrostly in terms orities, suchframework. bulletin to ac

rmance

shed in thee. In the me011/12 com

lowest levement has procontext of e

mparngs we havee compared people livingmake sure ther local auth

re their perfhe Wales Au

ss very diffeof social, eh as econom To place thccompany t

second paeantime ou

mpared to 20

el of fundingoduced andexpenditure

Unc

Decl

risone described

easily with g a good lifehat people chorities in W

ormance usudit Office to

rent commuconomic anmic prosperhese nationthem.

rt of this plar performan

012/13 show

per head opublished ffor selected

changed

ined

ns our Improv other areas

e or enhanccan underst

Wales we ha

sing a natioo make sur

unities. Evend environmrity and job nal measure

an in Octobnce on key wed:

of populatiofour charts d services.

vement s – and

cing the tand ave a

nally re we

en in a mental

es in the

er once

n of any that

Page 27: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

24

EducatRevenu(L4+) 2

Roads Revenuof roads

tion ue Outturn E01116.

and Transue Outturn Es in poor co

Expenditure

port Expenditureondition 201

e per pupil,

e, Roads an2-13. 17

2012/13 an

nd Transpor

nd Percenta

rt per Kilom

ge Achievin

etre of road

ng Expected

d and perce

d Level

entage

Page 28: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

25

Waste Revenu(a) per

LibrarieRevenuSport a2012-13

and Recycue Outturn Ehead and P

es, Cultureue Outturn End Recreat3

cling ExpenditurePercentage

e, Sport andExpenditureion and Vis

e on Local Eof Waste R

d Recreatioe per head osits to Public

EnvironmenRecycled, 20

on on Librariesc Libraries p

ntal Services012-13

s, Culture, Hper 1,000 h

s

Heritage, ead of popuulation,

Page 29: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

26

UK Co The natcouncils To allowhave secomparinforma Other The Coimproveimportamaintai

This sebut do nprovisiounderstdata. Awill be p

Re

SCA/0

HHA/0

PSR/0

local

SCC/0

omparison

tional perfos in Wales r

w a wider coelected a nures with theation in our s

National

ouncil is respement in theant. We mon standards

ction contanot feature onal and hatand our im

A full and copublished in

f

018a The pwererevie

013 The phomehome

002 The adaysFacil

Percbenedays

011b

The passechildSocia

ns

rmance merather than

omparison oumber of na rest of Wastage 2 Imp

l Performa

ponsible fore year ahea

onitor how ws and where

ins a selectin our impros not yet beprovement

omprehensivn October.

Defin

percentagee offered an ew.

percentageeless houseelessness w

average nu taken to deities Grant.

entage of nefit claims d

percentagessments whren were seal worker

asurementwith the wh

of performaationally publes and, as

provement P

ance Mea

r a range ofad. Howevewell we are pe resources

tion of measovement obeen subject priorities in ve performa

nition

of carers wassessmen

of all poteneholds for wwas prevent

mber of caleliver a Disa

ew housingecided with

of initial here lookedeen alone b

framework hole UK.

ance based blished meafar as poss

Plan in Octo

asures

f services ther we recogperforming s allow, deliv

sures whichbjectives. D

to audit. It the contexance report

20

who nt or 2

ntially whom ted

3

lendar abled

g hin 14

d after by the 2

only allows

on the outcasures to shsible, with thober.

hat are not ngnize that althroughout ver improve

h are compaData for 201t has been ixt of the most of all natio

011/12 20

23.0

30.4

311

83

25.2

s us to comp

comes we ahow how Mohe UK. We

necessarily l of these sthe year as

ement.

arable with 3/14, wherencluded hest recently anally compa

012/13 20

74.2

21.4

236

87

22.4

pare with o

are striving fonmouthshwill publish

priorities foservices ares we strive t

other authoe included i

ere to help reavailable searable mea

013/14 20W

Av

97.3 8

24.2 6

186

94

33.2 3

ther

for we ire

h this

or e to

orities s eaders

et of sures

012/13Wales verage

86.8

62.6

271

N/A

37.5

Page 30: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

27

Re

SCC/0

SCC/0

SCC/0

STS/0

STS/0

THS/0

LCS/0

LCL/00

PPN/0

f

033d

The pformethe aage o

033e

The pformeknowemerthe a

033f

The pformeknoweducempl

05b

The prelevor acclean

06

The ptippinwork

12

The proadsand nare in

02

The nauthocentr1,000visitophys

01b

The nlibrar1,000

009

The pestab‘broahygie

Defin

percentageerly looked

authority is iof 19

percentageerly looked

wn to be in srgency accoage of 19 percentageerly looked

wn to be engcation, trainiloyment at t

percentagevant land inscceptable stnliness

percentageng incidentsking days

percentages, non-princnon-principan overall po

number of vority sport ares during th0 populationor will be paical activity

number of vries during t0 population

percentageblishments wadly compliaene standar

nition

of young pafter with wn contact a

of young pafter who a

suitable, noommodation

of young pafter who a

gaged in ng or the age of 1

of highwayspected of atandard of

of reporteds cleared wi

of principacipal (B) roaal (C) roads

oor condition

visits to locaand leisure he year pern where the

articipating i

visits to pubthe year, pen

of food which are

ant‘ with foords

20

people whom at the

8

people are n-n at

9

people are

19

6

ys and a high

9

d fly ithin 5 8

al (A) ads s that n

al

r e n

5

blic er 7

od 8

011/12 20

88.9

93.8

62.5

95.71

81.09 8

9.4

5962 6

7293 7

84.3

012/13 20

88.9

100

25

98.4 9

82.12 9

7.8

6852 8

7279 7

88.1

013/14 20W

Av

92.3 9

91.7 9

58.3 5

99.38 9

95.98 9

9.8

8099 8

7270 5

91.2 8

012/13Wales verage

93.4

93.2

56.4

95.8

92.16

13.4

8864

5968

86.63

Page 31: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

28

Glo

We try t

when th

readers

CSSIW

Estyn

LSB

SIP

WAO

Please us imprPerform

ossary

to avoid the

hey are com

s. Some of

W Car

Insp

stan

Loc

Mon

Sing

Wal

let us knowrovement@mance, Mon

y

e use of jarg

mmonly use

those that c

re and Socia

pectorate fo

ndards in ed

cal Service B

nmouthshire

gle Integrat

les Audit Of

w what you tmonmouths

nmouthshire

gon. Howev

d in the me

crop up in t

al Services

or Education

ducation an

Board. This

e

ed Plan to m

ffice

think of thisshire.gov.uke County Co

ver we reco

edia or are li

his plan are

Inspectorat

n and Train

nd training in

s is a group

meet the ne

s plan and wk or writing ouncil, Coun

ognise that w

ikely to be u

e listed belo

te Wales

ing in Wale

n Wales.

p of the main

eeds of the

whether it isto Will Mclenty Hall, Us

we sometim

understood

ow:

s who inspe

n service pr

people of M

clearly writean, Head Psk, NP15 1G

mes use the

by informe

ect quality a

roviders in

Monmouths

tten by e-mPartnershipGA

ese

d

and

hire

ailing s and

Page 32: Agenda Item 4 SUBJECT: Improvement Plan 2014-17 MEETING ...€¦ · section of the plan and is focused on commitments and aspirations. It presents an opportunity to set the key actions

29

Ref 1 The Eprotecte2 2013/13 2013/14 Data isStudy. Texampleland sup2014 or,authoritibecome5 (This in6 2013/17 Welsh 8 Welsh 9 ONS, Aearningsnot placeinside M10 Targemarket slikely to 11 Nationmeasurein the ye12 Calcuweathercompariinfluence2012/1313 Welsh14 Welsh15 Welsh16 Welshhttp://wa17 Welshhttp://wa

feren quality and H

ed characteris4 data is pro4 data is pro

s produced eThe land supe as at 1 Aprpply situation, if subject toes are requir available, foncludes all b4 data is proGovernmenGovernmen

Annual Surves in pounds fe of residenc

Monmouthshiet set in Outcstatistics databe revised, snal performaes set. Only ear by the Colated from al

r adjusted figson as emised by period

3 CO2 emissih Governmenh Governmenh Governmenh Governmenales.gov.uk/toh Governmenales.gov.uk/to

nces

Human Rightstics ovisional ovisional each year by ply is dated ail 2014 data

n at 1 April 20o objection, ured by Plannor a five-yearlack bag wasovisional t National St National Sey of hours afor employeece; thereforere. NOMIS O

come Agreema on which thsubject to agnce indicatoindicators thouncil are incll stationary sures have besions are des of cold weaions. nt National Snt National Snt National Snt 2013, Locaopics/improvnt (2014), Loopics/improv

ts Commissi

Monmouthsat 1st April earelates to ac014, a figure

until an inspening Policy Wr supply of laste, kerbside

urvey for Waurvey for Wa

and earningses who work this is likely

Official laboument 2013-16his target wa

greement withrs from the Nat can be dircluded. sources, for een includedpendent on eather. The cl

Survey for WSurvey for WSurvey for Wal Authority Svingservices/ocal Authorityvingservices/

on provides

shire County ach year andctivity in 2013 that will not

ector’s report Wales to ensuand for housie & CA sites,

ales ales s - based on in Monmout

y to include ar market stat6 with Welshas based hash Welsh Gov

National Strarectly compa

example buid to provide aenergy conslosure of Cou

Wales Wales Wales

Service Perfo/publicationsty Service Pe/publications

s more inform

Council Joind looks at act3/14 and the be formally is provided

ure that sufficng. street swee

2012 & 2013hshire. This mix of peoptistics - www

h Governmens been revisevernment.

ategic Indicatared to the pr

ldings and sta more standumption useunty Hall will

ormance 201events/public

erformance 2events/public

mation on eac

nt Housing Lativity in the ptarget for 20established uin March 201cient land is

pings, fly tipp

3 data respecbased on pla

ple who live ow.nomisweb.cnt, the NOMISed and theref

ors and Pubrevious year

treet lightingdardised anded for heating

also have a

11/12 cations/laspe

2011/13 cations/laspe

ch of the nin

and Availabilprevious year014/15 relateuntil Septem15. Local plaavailable, or

ping & trade

ctively. Mediace of emplooutside as weco.uk S Official labfore this targ

blic accountaand were pu

g. Absolute ad compreheng which will ban influence o

erf1112/?lan

erf1112/?lan

e

lity r, for

es to the mber anning r will

waste)

ian oyment ell as

bour get is

bility ublished

nd sive

be on

g=en

g=en