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Aftermarket Support
Service | Maintenance | Refurbishment | Parts | Training
2 | Worldwide Aftermarket Support
Stewart & Stevenson manufactures and distributes multiple types of equipment utilized by the oil and gas, marine, transportation, mining, power generation, agriculture, construction and industrial markets. Aftermarket support for our manufactured and distributed equipment has been a significant portion of Stewart & Stevenson’s proud tradition since the company’s beginning in 1902.
Skilled service technicians and knowledgeable parts personnel are available 24/7/365 to support our worldwide base of installed equipment, that includes: nn Oilfield fracturing, chemical additive, hydration, acidizing, coiled tubing, cementing, nitrogen, fluid pumping, data acquisition and control systems nn Prime and standby power generation packages built for oilfield, marine, business and industry
nn Our patented Rail King rail car movers nn Products of business partners Allison Transmission, Detroit, DEUTZ, MTU, MTU Onsite Energy and Volvo Penta Marine —*NOTE: Stewart & Stevenson’s AOR for business partner products vary. Contact your local facility for availability. nn Rental generators and compressors
Aftermarket support includes:nn Equipment Service and Maintenancenn Equipment Overhaul and Refurbishmentnn Parts nn Training
Worldwide Aftermarket Support
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4 | Service
Equipment Service and MaintenanceService, like the quality craftsmanship that goes into our reliable products, is an ongoing tradition at Stewart & Stevenson. Our highly trained, factory certified technicians quickly diagnose equipment problems and organize solutions to put out-of-service units back to work.
Stewart & Stevenson’s U.S. service facilities feature modern service bays, test equipment and all tools necessary to fulfill our commitment to timely, accurate and quality service. Technicians with fully equipped and stocked service vehicles provide onsite service at domestic customer locations.
Stewart & Stevenson’s technicians travel worldwide to provide onsite service wherever our clients’ equipment is located, and remain for extended duty as required. Translators ensure that our technicians accurately understand the needs of international clients.
Preventive MaintenanceCustomized preventive maintenance performed by our qualified technicians extends the useful life of equipment and minimizes unproductive downtime caused by unexpected equipment failures. We offer: nn PM programs for oilfield equipment, generators, compressors, OTR tractors, and forkliftsnn In shop or onsite maintenance nn Support for all manufacturers’ equipmentnn Testing and inspections
Warranty SupportStewart & Stevenson offers periodic maintenance programs to maintain the warranty status of all equipment and components as required by the manufacturer. With warranty service and repairs, our technicians provide the standardized record keeping necessary for warranty purposes. We provide maintenance that ensures consistent quality and protects the client’s investment.
Long-term Maintenance ContractsStewart & Stevenson offers long-term maintenance contracts for equipment put into operation in remote locations. Dedicated technicians travel to provide service and repair on equipment operating at far distances from service centers. Long-term maintenance is a component of international clients’ sales contracts.
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Equipment Overhaul and RefurbishmentEngine and Transmission OverhaulStewart & Stevenson service shops feature chassis and engine dynamometers and have the capability to overhaul engines and transmissions.
We perform: nn Service that includes replacement of worn parts to bring the engine or transmission back into operating conditionnn Minor overhauls, in which every component is removed, cleaned, checked and repaired or replaced.nn Total rebuilds, which is complete disassembly and rebuilding with all new or remanufactured OEM components.
Equipment RefurbishmentStewart & Stevenson equipment refurbishment ranges from a simple cleaning, repair and new paint job to a complete rebuild. Our teams of experts have the mechanical, electrical, structural and body repair expertise to accomplish any refurbishment, quickly and cost effectively. The end-result is a like-new product at reduced cost that will provide years of extended service life.
Oilfield equipment refurbishment services:nn Complete structural repairnn Low emission engine and exhaust after-treatment equipmentnn Advanced electronics with Stewart & Stevenson data acquisition systemsnn Paint and bodywork
Engineering SupportStewart & Stevenson’s professional engineers provide technical expertise that is utilized to: nn Provide product failure analysisnn Assist with engine and transmission ratings to ensure the optimum application of replacement components for existing systemsnn Perform manufacturer installation reviews and testingnn Support OEM customers on new model introductions and technology updatesnn Ensure design and quality of all fabricated products
6 | Parts
PartsStewart & Stevenson’s aftermarket support includes readily available, quality spare parts for our wide range of manufactured and distributed products. Our extensive parts inventory ensures our service technicians have parts available when needed to perform maintenance, make repairs or provide equipment overhauls and refurbishment.Parts are available by application, by name and by brand.
We offer:nn In-stock, certified OEM parts for all business partner products nn A wide network of vendor suppliers of parts and components nn Factory remanufactured engines and transmissions nn Warehousing and industrial supplies nn Parts support for non-Stewart & Stevenson manufactured equipment nn An experienced, knowledgeable parts staff
All manufacturing and service facilities stock replacement components and parts that are available for quick delivery. Stewart & Stevenson has OEM purchasing status with better pricing and lead times for some of the best brands in the industry.
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TrainingTraining with technical documentation is an integral part of the aftermarket support provided by Stewart & Stevenson. Classes are available online, at our facilities and at client locations. Certified trainers at our training centers provide classroom instruction and hands-on training for business partner products, with translators for all languages. Trainers also travel worldwide to provide training at our clients’ locations.
Training topics include:nn Product familiarizationnn Equipment operationnn Equipment maintenancenn Equipment overhaul
No matter where Stewart & Stevenson equipment is put into service, our certified technicians and trainers will travel there to personally commission it prior to operation.
Commissioning service can include:nn Equipment installation oversightnn Initial servicenn Inspection and testingnn Operator training
Stewart & Stevenson ensures that your equipment is properly installed, fully serviced and fully operational, and that your personnel are completely trained before we leave your location.
stewartandstevenson.com
18-02-10 ©2018 Stewart & StevensonThe information in this publication, including text, images and links, which may change at any time, is provided “AS IS” by Stewart & Stevenson without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties or merchantability, fitness for a particular purpose or non-infringement. Stewart & Stevenson is a registered trademark of Stewart & Stevenson LLC.
ArkansasStuttgart
870-673-3575
ColoradoDenver
303-287-7441
Grand Junction970-248-4100
ConnecticutMiddletown
860-632-0218
FloridaFort Lauderdale 954-327-4440
Fort Myers 239-332-3100
Fort Pierce 772-464-6006
Jacksonville 904-737-7330
Miami 305-638-5300
Ocala 352-237-7977
Orlando 407-888-1700
Panama City 850-763-7656
Tampa 813-621-5651
West Palm Beach 561-842-2113
LouisianaLafayette
337-837-9001
New Orleans504-347-4326
MassachusettsMarlborough – Power Systems
508-460-6277
New JerseyLodi
201-489-5800
LodiPower Systems201-291-0300
Piscataway 732-752-7100
New MexicoAlbuquerque
505-881-3511
New YorkAlbany
518-452-0000
TexasCorpus Christi361-289-5350
Dallas214-631-5370
El Paso915-790-1848
Houston – Manufacturing 281-345-5100
Houston I-10 – Distribution713-671-6220
Houston – Training Center713-803-0700800-967-2190
Longview903-758-5562
Lubbock806-745-4224
Odessa432-563-4800
Pharr956-787-6880
San Antonio210-662-1000
Wichita Falls940-322-5227
WyomingCasper
307-234-6975
Moscow, Russia7-495-967-0820
ColombiaBogota
+571-5190449
Barranquilla+575-3700103
Bucaramanga+57 7-6460606
Cali+572 3816523
Cerrejon+575-7774372
Medellin+574 484008
Aftermarket Support for Distributed & Manufactured Products