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ROCKET FUEL ADVERTISING THAT LEARNS™
OCTOBER 2013
AGENDA
What Is Rocket Fuel ?
Rocket Fuel Technology
Rocket Fuel Product Cross Channel Overview
1.
2.
3.
4. Case Studies
5. Questions
WHAT IS ROCKET FUEL?
WHAT IS ROCKET FUEL?
TECHNOLOGY COMPANY ARTIFICIAL INTELLIGENCE BIG DATA DIGITAL ADVERTISING TRUE IMPACT
OUR PEDIGREE:
EXPLOSIVE GROWTH PATH
GLOBAL SCALE & REACH: 20 OFFICES WORLDWIDE 534 EMPLOYEES
2009 2010 2011 2012 REVENUE
$2.3M
$16M
$45M
$107M
175% $ RENEWAL RAT E 2 0 1 2 S P E N D B Y 2 0 1 1 C U S T O M E R S
Direct Response Solutions
Video
Mobile
Social
Vertical Solutions
2009 $2.3M
10 TB
31
193
2010 $16M
2 PB
60
535
2011
$45M
3 PB
128
1014
2012
$107M
6 PB
512
2201
2013 Self Serve
Insights
Tech V1
FOCUSED DEVELOPMENT
Brand Solutions
Rocket Fuel Connect
Enterprise Solutions
FBX
Audience Accelerator
Employees Campaigns Data Revenue
Applying artificial intelligence to
digital marketing
ADVERTISING THAT LEARNS
BEATING AD
NETWORKS BY
…AND DSPs BY
140%
60%
ROCKET FUEL TECHNOLOGY
WORKING WITH ROCKET FUEL
2.7+B anonymous consumer profiles & real-time lookups 7.7 Billion ads delivered every month 12 Petabytes of data in Rocket Fuel warehouse 35 Billion daily bid requests 100+ Million decisions made every second Predictive Modeling with millions of attributes
R O C K E T F U E L T E C H N O L O G Y
R O C K E T F U E L T E C H N O L O G Y
R O C K E T F U E L T E C H N O L O G Y
DATA INTEGRATION DYNAMIC CREATIVE BRAND ASSURANCE PROFESSIONAL
SERVICES
INSIGHTS/
ANALYTICS
WE ARE EMBRACING THE EVOLUTION
OF DIGITAL ADVERTISING
WHAT MAKES US DIFFERENT?
AGE OF DELIVERY
AGE OF TARGETING
AGE OF OPTIMISATION
Ad
Eff
ec
tiv
en
ess
IN THE AGE OF
TARGETING… OPTIMISATION…
DEMOGRAPHIC A
BEHAVIOURAL
SEGMENT B
CONTENT
CATEGORY C
ROCKET FUEL…
A DAY IN THE LIFE OF THE ADDRESSABLE CONSUMER
7:35 AM 9:20 AM 11:30 AM 12:05 PM
2:15 PM 5:30 PM 11:00 PM 8:00 PM
CONTEXT
IS CRITICAL
Bid & Ad
User Data
HOW EXCHANGE BUYING WORKS
Optimize
Bid Request
Rocket Fuel Winning Ad Ad Request
Ad Served to User
Page Request Web Browser
Rocket Fuel Platform
Smart Ad Servers
Response Prediction
Models
Publishers 1
8
2 7
Calculate Propensity Score
5 User Engagement Recorded
9 User Engages with Ad
Refresh learning
Campaign & Audience
Data
4
Qualify Campaign
10
Exchange Partners
Data Partners
3
6
AUTOMATED SELF-LEARNING
Age/Gender
Occupation
Income Ethnicity
Purchase Intent
Online Purchases
Offline Purchases
Browsing Behavior
Site Actions
Zip Code City/DMA
Search Sites
Search Categories
Recency
Search Keywords
Web Site/Page
Referral URL
Site Category
Bizographics
Social
Interests Lifestyle
ROCKET FUEL
x +
-
-7
+17
X
-2
+8
+14
X
-9
-13
-12
X
+19
+13
X
+11
X
X X
+25
+6
X
-7 +17
-2
+28
X
+11
X
X
-9
+14
+17 +19
+8 +11
X
X
+17
-23
+6
X
+17
-7
X
-2
-13
-12
X
+13
+6
X
X
X -9 X
+17
X
+19
+8
+14
+18
-23
+17
-12
+11
-9
+8 +14 X
+11
-13
-12
+11
X
X
-7
+17 +8
+18 X
+11
X -12 -10
+6
+14
X
+8
+11 -10 +13
+28 +6
+13
+19
X
+11
-10
+13
-12
+17
X
-7
+8
X
60
11MM+
Features
Positive Lift
Marginal Lift
Negative Lift
+8 +13 +11 -9 +11
-13 +14
-142 +153
+124 -12
+90
PREDICTING WHAT’S AHEAD
Alex Hooshmand, Founder, CSO & SVP Operations, BlueKai ”
“ When advertisers say that BlueKai data runs better on Rocket Fuel – you can honestly believe it.
» Rocket Fuel doesn’t hold your data
» Thought starters: Path to optimal reach/frequency
– 1st party data
– Zip/Region targeting(“underserved areas”)
– Mobile data – Target devices
– Contract expiration
– Recent subs (anti-target)
– Conquesting
– Custom segments
» The data is different when passed back – tells a story about your brand and customers.
ROCKET FUEL TECHNOLOGY STANDS OUT
Uniques Bid Rate Win Rate
DSP Peer Group Rocket Fuel
287% more unique impressions
3.5x more selective
Win bids 2.1x more
often
Rocket Fuels sees 287% more unique visitors,
is 3.5x more selective, and wins auctions
2.1x more often than the peer group of DSP’s.
GOOGLE TAKES NOTE OF ROCKET FUEL Source: Google AdX Team (Q1 2013)
• Rocket Fuel responds to Google calls in under 50ms (exactly ½ of response time allowed) • Non-latency allows Rocket Fuel to access virtually all of Google’s European inventory
ADVERTISING THAT LEARNS , LIBERATES We asked our customers, besides superior performance, what did
Rocket Fuel mean for them?
AI / Optimisation “faster setup, less tedious work”
“$s flow between targets in real time”
“we stopped meeting networks”
“had time to present data to clients”
“safety net.. we could take risks”
“the freedom to learn”
“double the success”
“budget consolidation”
TM
Analytics “less time pulling reports”
“more higher level strategic planning”
“makes us... smarter to clients”
Service “like another planner on our team”
“helped us win new business”
“more on top of things than me”
CROSS-CHANNEL
SYNCHRONISATION
CROSS-CHANNEL SYNCHRONISATION Rocket Fuel delivers high value impressions across Display, Video, Mobile & Social
DISPLAY
PLACEMENT DETAILS CREATIVE SPECS
Filetypes: GIF, JPG, PNG, SWF (Flash versions 4-10), HTML5
Animation/Looping: 15 seconds / 3 loops maximum / 24fps
File load size: 40KB initial; 100KB subsequent; 2.2MB user-initiated
Hotspot: Cannot exceed ¼ of ad area; Initiation after 1+ seconds of mouseover; No audio
Minimum required controls: “Close X” on expanded panel and “Expand” on collapsed panel, font size 8pt-16pt; Play/Pause/Mute required for in-banner video
Borders: Ad must have clearly defined borders as to not be confused with page content
» Brand-safe inventory
» 1.6BN+ consumer profiles
» Shared insights across channels
MEDIUM
RECTANGLE
SKYSCRAPER
WIDE
SKYSCRAPER
LEADERBOARD
DIMENSIONS
(PIXELS)
300x250
120x600
160x600
728x90
EXPANDABLE
DIMENSIONS
500x400
400x600
400x600
728x400
Sample screenshots
Correlations among features and positive converters modeled
BOOSTED RETARGETING Differentiate prospects and reach act-alikes outside of retargeting pool who are
highly likely to convert
Communicate with high Loyalist prospects through purchase cycle
Aggressively communicate and message with highest value prospects
Cautiously engage low value prospects through purchase cycle
Consumer visits client’s website
Pixeled conversions feed into model
Value of retargeting pool assessed
Effectively message and deliver quick converters
Right Hand Side Ads
Facebook Exchange, or FBX, opens up advertising inventory on Facebook for programmatic buying through real-time bidding. As an FBX partner, Rocket Fuel can apply first- and third-party data, predictive modeling and machine optimisation to bid on and purchase impressions on behalf of advertisers.
Rocket Fuel Inc.
Rocket Fuel CEO George John spoke to attendees of TEDxLondonBusinessSchool about the Age of Artificial Intelligence.
WATCH: George John Speaks at London Business School’s TEDx Event www.rocketfuel.com
On April 26, George John was a featured speaker during TEDxLondonBusinessSchool. His talk, The Age of Artificial Intelligence…
News Feed Ads
40% …of time spent on
Facebook is in the
newsfeed3
21X …the clickthrough
rate of standard web
retargeting4
55% lift in ad recall1 3X
ROI on 70% of
campaigns2
Source: 1Nielsen, "Ads with Friends", Mar 2012; 2Experian Hitwise, Dec 2010; 3comscore, 2012; 4AdRoll, 2013
4X lift in
purchase intent2
Source: 1comScore, 2012 2Facebook Newsroom, 2013 3comScore, 2012
28% of all digital
display impressions1
1 Billion global
Facebook users2
#1 most engaging
web property3
CHANNEL DETAILS: FACEBOOK EXCHANGE
We’ll help. Rocket Fuel offers full-service creative generation for Facebook Exchange. Don’t have Facebook ad units?
Why advertise on Facebook?
CREATIVE SPECS – NEWS FEED Image: 400x209 pixels; Text may take up a maximum of 20%
Message (under brand name): 500-character maximum; Optional
Name (under image): 70-character maximum
Description (under domain): 125-char. max, depending on “Name” length
Brand page administrator permissions: [email protected]
Click-through URL: Must be off-Facebook; Page cannot feature video prominently
CREATIVE SPECS – RIGHT-HAND SIDE Image: 100x72 pixels; Text may take up a maximum of 20%
Title copy: 25-character maximum
Body copy: 90-character maximum
Click-through URL: Must be off-Facebook
Optional: Social context – display “like” count at bottom of ad
* Representative set of video supply partners
Reach & Scale Your Target Audience » 500+ average monthly bid opportunities
for each consumer » Major Exchanges & Direct Buying
Relationships. » Multi-channel access across display,
mobile, video and social
ROCKET FUEL VIDEO SCALE & REACH High-quality inventory, broad reach and advanced optimisation
ROCKET FUEL VIDEO EVERYWHERE
01 PREMIUM PRE-ROLL VIDEO
02
MOBILE VIDEO 03
TABLET VIDEO
¤ ROCKET FUEL VIDEO EVERYWHERE
INCORPORATES AUDIENCE &
OPTIMISATION TACTICS CROSS-CHANNEL
Premium pre-roll, mobile, and tablet video
ROCKET FUEL ON MOBILE
MOBILE
DR BOOSTER
Web Conversions
E-commerce
Click to Text
Ticket Purchases
Click to Calendar
Sync your DR efforts across all channels
Expandables
MOBILE
BRAND BOOSTER
Interstitials
Customised Rich Media
Mobile Video
Survey Based Optimsation
ROCKET FUEL ON MOBILE
Heavy Ups
Path Targeting
App Discovery
MOBILE APP DOWNLOAD BOOSTER
App Retargeting
App Activity
Location Retargeting
Category Behaviour
Location Profiling
MOBILE
LOCAL BOOSTER
Mobile Couponing
Click to Locate
Adaptive Ring Fencing
ROCKET FUEL INSIGHTS INTERFACE
SELF SERVE INTERFACE
Giving you access to campaign
insights in real-time, including:
» Personal login details
» Supporting multiple client campaigns
» Quick overview across campaigns
» All key metrics and trends at a glance
» Insights updated every 10 minutes
» Insights across 1000’s of data points
» Compare two metrics interactively
» Live calculation of top customers
CASE STUDIES
OBJECTIVE: » Drive awareness and build top-of-mind
consideration for Buick brand while increasing hand-raiser behaviours (request a quote, locate dealer, request a brochure, etc.)
» Conquest other competitive luxury brands » Reach Buick Intenders and younger drivers at
scale to generate awareness
RESULTS » Increased consideration lift by more than 4.5x » Successfully targeted and conquested
competitive brand segments » Boosted awareness and consideration the most
among 25-34 year olds » Leveraged In-Flight Survey Based Optimisation
to efficiently optimise the campaign to the audience segments with the highest lift based on the most significant brand metrics
AUTO SUCCESS SNAPSHOT:
BUICK
Rocket Fuel’s ability to optimise to brand metrics such as consideration in real time proved to be a significant asset to our online advertising. They helped Buick drive consideration among customers new to the Buick brand and engage the next generation of buyers and loyalists.
“
”
Julie McCale
Supervisor, Starcom
4.5X Increase in
consideration lift
INTERNATIONAL
SUCCESS SNAPSHOT:
EPSON
OBJECTIVES:
» Drive and measure brand lift for Epson printers for key brand attributes of speed, cost and energy efficiency among niche audience:
» Small Office, Home Office, & SMB/SME
» Shift consideration away from competitors
» Build awareness, consideration and purchase intent
RESULTS:
» Rocket Fuel’s In-Flight Survey Based Optimisation saw 19% brand lift across Europe and 56% lift in Germany
”
“ Rocket Fuel helped Epson drive consideration among business users and buyers across the UK, Germany, France, and Spain. We had a 19% lift in consideration across Europe–our 56% lift in Germany was truly amazing! Rocket Fuel’s Real-Time Brand Optimisation solution demonstrates true brand lift.
Lyndsey Best Company Director Agency21
19% OVERALL
BRAND LIFT
OBJECTIVES: » Boost online sales for fashion apparel
and accessories among target demographic
» Drive traffic to client’s branded online store
» Meet or beat aggressive ROI goal » Build brand engagement and affinity
RESULTS: » Delivered ROI 3.6 times greater than
client’s goal » Reduced effective CPA by 73%
RETAIL SUCCESS SNAPSHOT:
LORD & TAYLOR Rocket Fuel’s expertise in the luxury retail space is helping us boost our acquisition efforts for our clients and engage more consumers online. They’re becoming a trusted technology partner helping us go beyond the traditional boundaries of an interactive agency.
Shenan Reed, Managing Director & Co-Founder of Morpheus Media
“
” OLDEST UPSCALE, SPECIALTY-RETAIL DEPARTMENT STORE CHAIN IN THE UNITED STATES
CAMPAIGN GOALS:
» Drive cost-efficient orders with those in-market for new handsets and contracts
» Deliver against a targeted Cost Per Order (CPO)
» Drive results as the first global Rocket Fuel Facebook Exchange partner
CAMPAIGN:
» Campaign launched with only display
» Boosted FBX added in second month of campaign to increase performance in new social media channel
RESULTS:
» Supplementing display with Boosted FBX led to a 39% decrease eCPA while also increasing the number of conversions by 67% -- thereby dramatically increasing performance at scale
FBX SUCCESS SNAPSHOT:
CARPHONE WAREHOUSE
67% increase
in conversions
39% decrease
in eCPA
FBX added to media mix
”
“ We were keen on launching FBX with Rocket Fuel. Since we went live, the results have been brilliant. We’ve seen a 41% reduction in CPO compared to the average CPO across all other DR placements. We can’t wait to see more!
Domitille Mereuze Digital Marketing Executive
Carphone Warehouse
POWERING INSANELY EFFECTIVE CAMPAIGNS
FOR GREAT AND GROWING BRANDS
65 of the top 100 Leading National Advertisers relied on Rocket Fuel in 2012
THANK YOU!
QUESTIONS