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LEAN SUPPLY CHAIN FOR HEALTHCARE CERTIFICATELearn How to Apply Lean Thinking to Supply Chain Operations in a Healthcare Setting
Register Online Today: InterPro.engin.umich.edu/LeanSupplyChainHealthcare
SUPPLY CHAIN OPERATIONS CONSTITUTE 30 TO 40 PERCENT OF HEALTHCARE COSTS, SECOND ONLY TO PERSONNEL COSTS**Based on fi gures from ROI, Resource
Organization and Innovation, an operating division
of the Sisters of Mercy Health System.
Photo above: Par room inventories at the state-of-the-art UMH Cardiovascular Center are conducted with PDAs to improve effi ciency and reduce errors.
ADDITIONAL HEALTHCARE OFFERINGS TO HELP YOU BRING LEAN AND SIX SIGMA TO YOUR ORGANIZATION
ONLINE SIX SIGMA GREEN BELT HEALTHCARE CERTIFICATION PROGRAM
This online program focuses the power of Six Sigma Green Belt training on health-care applications. Participants will
learn how to identify, frame, and effectively solve quality problems in healthcare organizations at the Green Belt skill level. Results can bring increased value to organizations as measured by revenue growth, cost savings, fewer customer complaints, and improved patient satisfaction.
Visit http://InterPro.engin.umich.edu/OnlineSixSigmaGreenBeltHealthcare to learn more.
UNIVERSITY OF MICHIGANCOLLEGE OF ENGINEERING
2012 PROGRAM DATES
LEAN HEALTHCARE CERTIFICATE PROGRAM
In this fi ve-day program, participants will learn how to apply lean concepts and tools of the
legendary Toyota Production System (TPS) to healthcare enterprises including hospitals, physician practices, nursing homes, clinics, laboratories, and administrative and other health services. The critical tools of lean value stream mapping, standardized work, and A3 reporting will be demonstrated using case studies and exercises—ensuring partici-pants own the skills when they complete the program. It includes an exclusive learning simulation, Robby the Patient, a fun, hands-on exercise developed specifi cally for learning how to apply lean principles in healthcare.
See http://InterPro.engin.umich.edu/LeanHealthcare to learn more.
l d T t P d ti
TfStcP
learn how to identify frame
© 2
012
The
Reg
ents
of t
he U
nive
rsity
of M
ichi
gan
0512
12
Scan here to learn more
InterPro can bring this or any of our
programs to your site as custom
onsite training. Onsite training can
save signifi cantly on training and
travel fees.
TO BE ANNOUNCED...
ABOUT INTERPRO Interdisciplinary and Professional Programs (InterPro) develops and delivers programs and services that enable engineers, managers, and technical professionals to be more effective, productive, and competitive. InterPro extends and enhances the programs, capabilities, and relationships of the faculty and affi liates of the College of Engineering by offering graduate degree programs, distance learning, non-credit public short courses, professional certifi cation programs, and conferences.
Visit InterPro.engin.umich.eduto learn more about InterPro programs.
[email protected] (734) 647-7200
Interdisciplinary and Professional Programs
2401 Plymouth Road, Suite A, Ann Arbor, MI 48105-2193
(734) 647-7200 | (734) 998-6127 (fax)
The Regents of the University of MichiganJulia Donovan Darlow, Ann Arbor Laurence B. Deitch, Bingham Farms Denise Ilitch, Bingham FarmsOlivia P. Maynard, Goodrich Andrea Fischer Newman, Ann Arbor Andrew C. Richner, Grosse Pointe Park S. Martin Taylor, Grosse Pointe Farms Katherine E. White, Ann Arbor Mary Sue Coleman, (ex offi cio)
The University of Michigan, as an equal opportunity/affi rmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affi rmative action, including Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973. The University of Michigan is committed to a policy of nondiscrimination and equal opportunity for all persons regardless of race, sex, color, religion, creed, national origin or ancestry, age, marital status, sexual orientation, gender identity, gender expression, disability, or Vietnam-era veteran status in employment, educational programs and activities, and admissions. Inquiries or complaints may be addressed to the Senior Director for Institutional Equity and Title IX/Section 504 Coordinator, Offi ce of Institutional Equity, 2072 Administrative Services Building, Ann Arbor, Michigan 48109-1432, (734) 763-0235, TTY (734) 647-1388. For other University of Michigan information call (734) 764-1817.
LEAN SUPPLY CHAIN FOR HEALTHCARECERTIFICATE
LC
PROGRAM INSTRUCTORS
SPECIAL TOURS INCLUDEDDistribution Center for a Major Medical Supplier The tour will highlight how a major distributor of medical supplies and drugs manages their opera-tions to serve a variety of large hospitals and health systems on a daily basis.
University of Michigan HospitalsA world-class medical facility with rapidly expand-ing specialty care functions and healthcare delivery options supported by UMH Materiel Services.
WHO SHOULD ATTENDThe program is suitable for all engineers and mangers concerned with supply and inventory issues as well as supply chain and materials delivery issues in any medium to large-scale hospital setting. Those who will benefi t include Administra-tive and Departmental Directors and leaders in contracting and procure-ment, supply chain services, and resource management.
ABOUT THE PROGRAMParticipants will learn how to apply Lean thinking to supply chain operations in a healthcare setting. This program draws upon years of experience in successful Lean training by U-M faculty. Their case studies provide useful real-world examples. In addition, it features Lean practices in action at the Univer-sity Hospital, a 1,796,262 square-foot hospital that houses diagnostic equipment, clinical laboratories, operating rooms, and inpatient and intensive care units.
We will cover building supplier-customer relationships, inventory management, and the application of Lean principles in designing and operating a Lean storage system (such as a warehouse) as well as the delivery of goods to multiple points-of-use in a hospital setting.
CERTIFICATEA non-credit certifi cate of professional achievement in Lean Supply Chain for Healthcare will be awarded upon successful completion of this program.
Apply what You Learn in a Hands-On SimulationU-M’s creative, interactive simulation was developed by the instructors specifi cally to help participants under-stand how to apply lean supply chain for healthcare principles to improve their institutions.
YAVUZ BOZERFord Motor Company, Co-Director of the Tauber Institute for Global Operations and Professor of Industrial Operations, College of Engineering.
YYFoOO
FRANK KRUPANSKYDirector of Materiel Services for the University of Michigan Health System Warehouse Operations including PAR stocking services, Transactional Procurement, Central Sterile Supply, Patient Equipment, Patient Transportation, and Mail Services.
WW
IZAK DUENYAS John Psarouthakis Research Professor of Manufacturing Management and Professor of Operations Management, Stephen M. Ross School of Business and Professor of Industrial and Operations Engineering, College of Engineering.
DAY ONE and DAY TWO (a.m.)Professor Izak DuenyasProgram Overview, Inventory Control Basics, Sourcing, Supplier Selection and Evaluation, Vendor-Managed Inventory Introduction to lean supply chain and its
applications in heathcare Lean simulation Understanding of inventory management
tools and techniques and their applica- tions in different areas of the hospital Understanding vendor-managed inventory
and consignment inventory and their applicability Supplier selection and evaluation.
Supplier scorecards
DAY TWO (p.m.)Tour of a Distribution Center for a Major Medical Supplier See a cutting-edge medical supply
distribution facility fi rsthand Discuss the working relationships between
the medical supplier and the hospital
DAY THREEProfessor Yavuz A. BozerWarehousing: Role and Impact. Lean Warehousing Simulation Review of Lean principles and their
application to warehousing
Participants will learn through a Lean warehouse simulation Modeling the role and impact of
centralized versus point-of-use storage of supplies and materials
DAY FOURProfessor Yavuz A. Bozer Material Handling and Delivery of Supplies and Materials to Points-of-Use Application of the well-known milk-run
principle in Lean systems to the delivery of supplies and materials to multiple points-of-use in a hospital Includes review of various technologies
and material handling equipment to ensure a streamlined fl ow with minimum waste while being responsive to customers’ needs
DAY 5 (a.m.)Frank KrupanskyUMH Director of Materiel ServicesTour of Materiel ServicesThe University of Michigan Health System consistently ranks within the top 15 hospitals in the country. The tour of Materiel Services will give visitors the opportunity to view the operations support for supplies, equipment, sterilization, and patient transport to effectively and effi ciently support this major academic health system.
PROGRAM AGENDA
Left: Staff from UMH Central Sterilization apply lean techniques to surgical instrument sterilization processes.
$3,450* COVERS THE ENTIRE 4½ DAY PROGRAM Fee includes tuition, instructional materials, continental breakfast, lunch, and breaks each day. Fee is payable in advance.* Upon regis-tration, you will receive an email confi rmation including directions to the program site and recommended lodging.
CUSTOM PROGRAM OPTIONS Contact us to learn more about customized training and education programs and services that focus on your organization’s unique needs and requirements.
HOW TO REGISTERVisit the Lean Supply Chain for Healthcare website at InterPro.engin.umich.edu/LeanSupplyChainHealthcare, send an email to [email protected] or call (734) 647-7200.
* Program fee at the time of brochure printing. Check our current program fee schedule at InterPro.engin.umich.edu/LeanSupplyChainHealthcare. Fee subject to change. Pricing not valid for onsite or custom programs.
GROUP DISCOUNTRegistration of fi ve or more individuals qualifi es an organization for a group
discount. Call (734) 647-7200 or email [email protected]
to learn more.
LEAN SUPPLY CHAIN FOR HEALTHCARECERTIFICATE
LC
PROGRAM INSTRUCTORS
SPECIAL TOURS INCLUDEDDistribution Center for a Major Medical Supplier The tour will highlight how a major distributor of medical supplies and drugs manages their opera-tions to serve a variety of large hospitals and health systems on a daily basis.
University of Michigan HospitalsA world-class medical facility with rapidly expand-ing specialty care functions and healthcare delivery options supported by UMH Materiel Services.
WHO SHOULD ATTENDThe program is suitable for all engineers and mangers concerned with supply and inventory issues as well as supply chain and materials delivery issues in any medium to large-scale hospital setting. Those who will benefi t include Administra-tive and Departmental Directors and leaders in contracting and procure-ment, supply chain services, and resource management.
ABOUT THE PROGRAMParticipants will learn how to apply Lean thinking to supply chain operations in a healthcare setting. This program draws upon years of experience in successful Lean training by U-M faculty. Their case studies provide useful real-world examples. In addition, it features Lean practices in action at the Univer-sity Hospital, a 1,796,262 square-foot hospital that houses diagnostic equipment, clinical laboratories, operating rooms, and inpatient and intensive care units.
We will cover building supplier-customer relationships, inventory management, and the application of Lean principles in designing and operating a Lean storage system (such as a warehouse) as well as the delivery of goods to multiple points-of-use in a hospital setting.
CERTIFICATEA non-credit certifi cate of professional achievement in Lean Supply Chain for Healthcare will be awarded upon successful completion of this program.
Apply what You Learn in a Hands-On SimulationU-M’s creative, interactive simulation was developed by the instructors specifi cally to help participants under-stand how to apply lean supply chain for healthcare principles to improve their institutions.
YAVUZ BOZERFord Motor Company, Co-Director of the Tauber Institute for Global Operations and Professor of Industrial Operations, College of Engineering.
YYFoOO
FRANK KRUPANSKYDirector of Materiel Services for the University of Michigan Health System Warehouse Operations including PAR stocking services, Transactional Procurement, Central Sterile Supply, Patient Equipment, Patient Transportation, and Mail Services.
WW
IZAK DUENYAS John Psarouthakis Research Professor of Manufacturing Management and Professor of Operations Management, Stephen M. Ross School of Business and Professor of Industrial and Operations Engineering, College of Engineering.
DAY ONE and DAY TWO (a.m.)Professor Izak DuenyasProgram Overview, Inventory Control Basics, Sourcing, Supplier Selection and Evaluation, Vendor-Managed Inventory Introduction to lean supply chain and its
applications in heathcare Lean simulation Understanding of inventory management
tools and techniques and their applica- tions in different areas of the hospital Understanding vendor-managed inventory
and consignment inventory and their applicability Supplier selection and evaluation.
Supplier scorecards
DAY TWO (p.m.)Tour of a Distribution Center for a Major Medical Supplier See a cutting-edge medical supply
distribution facility fi rsthand Discuss the working relationships between
the medical supplier and the hospital
DAY THREEProfessor Yavuz A. BozerWarehousing: Role and Impact. Lean Warehousing Simulation Review of Lean principles and their
application to warehousing
Participants will learn through a Lean warehouse simulation Modeling the role and impact of
centralized versus point-of-use storage of supplies and materials
DAY FOURProfessor Yavuz A. Bozer Material Handling and Delivery of Supplies and Materials to Points-of-Use Application of the well-known milk-run
principle in Lean systems to the delivery of supplies and materials to multiple points-of-use in a hospital Includes review of various technologies
and material handling equipment to ensure a streamlined fl ow with minimum waste while being responsive to customers’ needs
DAY 5 (a.m.)Frank KrupanskyUMH Director of Materiel ServicesTour of Materiel ServicesThe University of Michigan Health System consistently ranks within the top 15 hospitals in the country. The tour of Materiel Services will give visitors the opportunity to view the operations support for supplies, equipment, sterilization, and patient transport to effectively and effi ciently support this major academic health system.
PROGRAM AGENDA
Left: Staff from UMH Central Sterilization apply lean techniques to surgical instrument sterilization processes.
$3,450* COVERS THE ENTIRE 4½ DAY PROGRAM Fee includes tuition, instructional materials, continental breakfast, lunch, and breaks each day. Fee is payable in advance.* Upon regis-tration, you will receive an email confi rmation including directions to the program site and recommended lodging.
CUSTOM PROGRAM OPTIONS Contact us to learn more about customized training and education programs and services that focus on your organization’s unique needs and requirements.
HOW TO REGISTERVisit the Lean Supply Chain for Healthcare website at InterPro.engin.umich.edu/LeanSupplyChainHealthcare, send an email to [email protected] or call (734) 647-7200.
* Program fee at the time of brochure printing. Check our current program fee schedule at InterPro.engin.umich.edu/LeanSupplyChainHealthcare. Fee subject to change. Pricing not valid for onsite or custom programs.
GROUP DISCOUNTRegistration of fi ve or more individuals qualifi es an organization for a group
discount. Call (734) 647-7200 or email [email protected]
to learn more.
LEAN SUPPLY CHAIN FOR HEALTHCARE CERTIFICATELearn How to Apply Lean Thinking to Supply Chain Operations in a Healthcare Setting
Register Online Today: InterPro.engin.umich.edu/LeanSupplyChainHealthcare
SUPPLY CHAIN OPERATIONS CONSTITUTE 30 TO 40 PERCENT OF HEALTHCARE COSTS, SECOND ONLY TO PERSONNEL COSTS**Based on fi gures from ROI, Resource
Organization and Innovation, an operating division
of the Sisters of Mercy Health System.
Photo above: Par room inventories at the state-of-the-art UMH Cardiovascular Center are conducted with PDAs to improve effi ciency and reduce errors.
ADDITIONAL HEALTHCARE OFFERINGS TO HELP YOU BRING LEAN AND SIX SIGMA TO YOUR ORGANIZATION
ONLINE SIX SIGMA GREEN BELT HEALTHCARE CERTIFICATION PROGRAM
This online program focuses the power of Six Sigma Green Belt training on health-care applications. Participants will
learn how to identify, frame, and effectively solve quality problems in healthcare organizations at the Green Belt skill level. Results can bring increased value to organizations as measured by revenue growth, cost savings, fewer customer complaints, and improved patient satisfaction.
Visit http://InterPro.engin.umich.edu/OnlineSixSigmaGreenBeltHealthcare to learn more.
UNIVERSITY OF MICHIGANCOLLEGE OF ENGINEERING
2012 PROGRAM DATES
LEAN HEALTHCARE CERTIFICATE PROGRAM
In this fi ve-day program, participants will learn how to apply lean concepts and tools of the
legendary Toyota Production System (TPS) to healthcare enterprises including hospitals, physician practices, nursing homes, clinics, laboratories, and administrative and other health services. The critical tools of lean value stream mapping, standardized work, and A3 reporting will be demonstrated using case studies and exercises—ensuring partici-pants own the skills when they complete the program. It includes an exclusive learning simulation, Robby the Patient, a fun, hands-on exercise developed specifi cally for learning how to apply lean principles in healthcare.
See http://InterPro.engin.umich.edu/LeanHealthcare to learn more.
l d T t P d ti
TfStcP
learn how to identify frame
© 2
012
The
Reg
ents
of t
he U
nive
rsity
of M
ichi
gan
0512
12
Scan here to learn more
InterPro can bring this or any of our
programs to your site as custom
onsite training. Onsite training can
save signifi cantly on training and
travel fees.
TO BE ANNOUNCED...
ABOUT INTERPRO Interdisciplinary and Professional Programs (InterPro) develops and delivers programs and services that enable engineers, managers, and technical professionals to be more effective, productive, and competitive. InterPro extends and enhances the programs, capabilities, and relationships of the faculty and affi liates of the College of Engineering by offering graduate degree programs, distance learning, non-credit public short courses, professional certifi cation programs, and conferences.
Visit InterPro.engin.umich.eduto learn more about InterPro programs.
[email protected] (734) 647-7200
Interdisciplinary and Professional Programs
2401 Plymouth Road, Suite A, Ann Arbor, MI 48105-2193
(734) 647-7200 | (734) 998-6127 (fax)
The Regents of the University of MichiganJulia Donovan Darlow, Ann Arbor Laurence B. Deitch, Bingham Farms Denise Ilitch, Bingham FarmsOlivia P. Maynard, Goodrich Andrea Fischer Newman, Ann Arbor Andrew C. Richner, Grosse Pointe Park S. Martin Taylor, Grosse Pointe Farms Katherine E. White, Ann Arbor Mary Sue Coleman, (ex offi cio)
The University of Michigan, as an equal opportunity/affi rmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affi rmative action, including Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973. The University of Michigan is committed to a policy of nondiscrimination and equal opportunity for all persons regardless of race, sex, color, religion, creed, national origin or ancestry, age, marital status, sexual orientation, gender identity, gender expression, disability, or Vietnam-era veteran status in employment, educational programs and activities, and admissions. Inquiries or complaints may be addressed to the Senior Director for Institutional Equity and Title IX/Section 504 Coordinator, Offi ce of Institutional Equity, 2072 Administrative Services Building, Ann Arbor, Michigan 48109-1432, (734) 763-0235, TTY (734) 647-1388. For other University of Michigan information call (734) 764-1817.
