ACTION LEARNING INTRODUCTION Andrea Cole Treasurer and Director of Social Media World Institute for...
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ACTION LEARNING INTRODUCTION Andrea Cole Treasurer and Director of Social Media World Institute for Action Learning (WIAL) [email protected]240.401.2673
ACTION LEARNING INTRODUCTION Andrea Cole Treasurer and Director of Social Media World Institute for Action Learning (WIAL) [email protected] 240.401.2673
ACTION LEARNING INTRODUCTION Andrea Cole Treasurer and Director
of Social Media World Institute for Action Learning (WIAL)
[email protected] 240.401.2673
Slide 3
Action -> Solution Learning 1 Copyright 2012 WIAL All rights
reserved A process that involves a small team (set) working on real
problems, taking action, and learning while doing so A powerful
management tool that creates dynamic opportunities for individuals,
teams, leaders and organizations to successfully adapt, learn and
innovate What is Action Learning
Slide 4
WIAL Historic Roots Reg Revans Action Learning UK Kurt Lewin
Action Research USA Trist & Emery Socio- technica l Systems
Organizational Learning Systems Theory GE Workout Mike Marquardt
Integration of approaches Argyris & Schn Organizational
Learning OD & Systems Theory GE Workout Program WIAL Action
Learning NTL experiential learning group dynamics Titanic Cambridge
Physicist Coal Mines 2 Integration Six components two ground rules
Copyright 2012 WIAL All rights reserved
Slide 5
Microsoft Constellation Energy Sodexho Novartis Siemens Boeing
Caterpillar Singapore Polytechnic General Electric DuPont Samsung
American University Organization of American States National
Institute for Neurological Diseases and Stroke Defense Intelligence
Agency NASA First Bank Nigeria United Airlines Target St Pauls
Church PWC Florida Power and Light Defense Acquisition University
Department of Education TAFE Northrop Grumman National Cancer
Institute HRINZ Department of Commerce Cambio 3 Action Learning
Worldwide Copyright 2012 WIAL All rights reserved
Slide 6
Statements only in response to questions; anyone can ask
questions of anyone else Action learning team coach has the
authority to intervene whenever he/she identifies learning
opportunities 4 Two Ground Rules Copyright 2012 WIAL All rights
reserved
Slide 7
vs Group Forms, Storms, Norms, Performs Addresses Symptom
Addresses Problem Experts Only Diverse Teams Band-aid Solutions
Breakthrough Solutions Enhanced Leadership Powerful team
development Typical Problem SolvingAction Learning 5 Co-Acting
Groups Copyright 2012 WIAL All rights reserved
Slide 8
6 Problem / Challenge presentation (1-3 minutes) Two Ground
Rules Statements can only be made in response to questions Coach
works learning opportunities Consensus on problem, goal Problem
analysis Strategies Action plans Action Learning Process Copyright
2012 WIAL All rights reserved
Slide 9
Compelling challenge (work, community, personal, ) Problemnot a
puzzle You own it and are committed to take action Problem
Volunteer 7 Problem vs Puzzle Copyright 2012 WIAL All rights
reserved
Slide 10
Individual Leadership Challenge I cant seem to motivate my
staff The Board is not supporting my new initiative My boss refuses
to prioritize our work program Corporate Challenge We have
relatively few woman and minorities in leadership positions How can
I prevent the same incidents/accidents from occurring at our 4
production sites? It takes forever to get people promoted...many
are leaving to get promotions Action Learning Problems 8 Copyright
2012 WIAL All rights reserved
Slide 11
1. Real problem, challenge, or task 2. Group of 4-8 committed
people 3. Use of reflective questioning & listening 4.
Commitment & accountability for Action 5. Focus and commitment
to Learning 6. Action Learning Coach 6 Components Statements can
only be made iin response to questions The Action Learning Coach
has the authority to intervene whenever theres the opportunity for
learning. Two Rules Open ended Reflective Probing Clarifying
Explorative Analytical Tips for Quality Questions Problem Owner
introduces the Problem/Challenge Get Clarity on the Problem Suggest
Solutions Problem Owners Commitment to Action Team Reflects on
Learning Action Learning Cycle Practice 9 Copyright 2012 WIAL All
rights reserved
Slide 12
Compon ents Challenge Group of 4-8 Reflective Questionin g and
Listening Develop Strategies (Actions) Commitme nt to Learning
Action Learning Coach 6 Components 10 Copyright 2012 WIAL All
rights reserved
Slide 13
Six Components Challenge Group of 4-8 Reflective Questioning
and Listening Develop Strategies (Actions) Commitment to Learning
Action Learning Coach 11 Copyright 2012 WIAL All rights
reserved
Slide 14
Six Components Challenge Group of 4-8 Reflective Questioning
and Listening Develop Strategies (Actions) Commitment to Learning
Action Learning Coach 12 Copyright 2012 WIAL All rights
reserved
Slide 15
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Slide 16
Six Components Challenge Group of 4-8 Reflective Questioning
and Listening Develop Strategies (Actions) Commitment to Learning
Action Learning Coach 14 Copyright 2012 WIAL All rights
reserved
Slide 17
The Power of Questions Cause us to focus and/or to stretch
Create opportunities for deep reflection Challenge
taken-for-granted assumptions that prevent us from acting in new
and forceful ways The most useful information often requires
questions that take courage to ask and are difficult to answer Lead
to breakthrough thinking Contain the keys that open the door to
great solutions Copyright 2014 WIAL All rights reserved 15
Slide 18
Six Components Challenge Group of 4-8 Reflective Questioning
and Listening Develop Strategies (Actions) Commitment to Learning
Action Learning Coach 16 Copyright 2012 WIAL All rights
reserved
Slide 19
Six Components Challenge Group of 4-8 Reflective Questioning
and Listening Develop Strategies (Actions) Commitment to Learning
Action Learning Coach 17 Copyright 2012 WIAL All rights
reserved
Slide 20
Six Components Challenge Group of 4-8 Reflective Questioning
and Listening Develop Strategies (Actions) Commitment to Learning
Action Learning Coach 18 Copyright 2012 WIAL All rights
reserved
Slide 21
Action Learning Benefits Solves Complex Problems Develops
Leaders Builds Powerful Teams Continuous Learning Creates Learning
Culture Enhances Systems Thinking 19 Copyright 2012 WIAL All rights
reserved
Slide 22
Action Learning Benefits Solves Complex Problems Develops
Leaders Builds Powerful Teams Continuous Learning Creates Learning
Culture Enhances Systems Thinking 20 Copyright 2012 WIAL All rights
reserved
Slide 23
Interpersonal Skills Team Building Listening Learning Mentoring
skills Decisiveness Innovation Conflict management Creativity and
Innovation Systems Thinking Integrity and Honesty Service and
stewardship Visioning Ask great questions Provide support to others
21 Leadership Competencies Copyright 2012 WIAL All rights
reserved
Slide 24
Action Learning Benefits Solves Complex Problems Develops
Leaders Builds Powerful Teams Continuous Learning Creates Learning
Culture Enhances Systems Thinking 22 Copyright 2012 WIAL All rights
reserved
Slide 25
Action Learning Benefits Solves Complex Problems Develops
Leaders Builds Powerful Teams Continuous Learning Creates Learning
Culture Enhances Systems Thinking 23 Copyright 2012 WIAL All rights
reserved
Slide 26
Action Learning Benefits Solves Complex Problems Develops
Leaders Builds Powerful Teams Continuous Learning Creates Learning
Culture Enhances Systems Thinking 24 Copyright 2012 WIAL All rights
reserved
Slide 27
Action Learning Benefits Solves Complex Problems Develops
Leaders Builds Powerful Teams Continuous Learning Creates Learning
Culture Enhances Systems Thinking 25 Copyright 2012 WIAL All rights
reserved
Slide 28
Thank you! Copyright 2012 WIAL All rights reserved 26
[email protected]