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ACM CCECC IT Project Refresh of Phase 1 & Update on Phase 2 Elizabeth K. Hawthorne, Chair ACM Committee for Computing Education in Community Colleges (acmccecc.org) March 2013

ACM CCECC IT Project Refresh of Phase 1 & Update on Phase 2 Elizabeth K. Hawthorne, Chair ACM Committee for Computing Education in Community Colleges (acmccecc.org)

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ACM CCECC IT ProjectRefresh of Phase 1 & Update on Phase 2

Elizabeth K. Hawthorne, ChairACM Committee for Computing Education

in Community Colleges(acmccecc.org)

March 2013

Associate-Degree IT Curricular Guidance

Refresh of Phase 1

Summary of Phase 1Produce IT curricular guidance that is:

• Built upon a framework of core learning outcomes

• Core IT competencies assembled into a framework of defined domains

• Influenced by – the current and future needs of business and industry– certifications and related curricula– government models– new and emerging technology– International perspectives

• Designed in a manner that provides for staying power, breadth and adaptability

• Accompanied by well-designed and meaningful assessment

Associate-DegreeIT Curricular Guidance

Update on Phase 2

Assorted Inputs …US Dept. of Labor IT competency model

EU ICT Competencies

EMC’s 5 pillars of IT– Operations– Applications– Information Storage– Database – Network

SIGITE’s IT Pillars – Programming– Networking– Human Computer Interaction– Database– Web Systems– (IT Problem Solving)

CSTA Strands (Computer Science Standards)

– Computational Thinking– Collaboration– CompUting Practice– Computers & Communication Devices– Community, Global & Ethical Impacts

ASSECT Model for Computational Thinking in IT(NSF CCF 0939089)

– Logical Thinking– Strategizing– Abstract Thinking– Procedural Thinking– Optimizing– Iterative

US Dept. of LaborInformation Technology Competency Model

US Dept. of Labor: Information Technology Competency ModelIndustry-Wide Technical Competencies

• Principles of Information Technology Knowledge of Information Technologies (fundamental concepts, systems, platforms, tools, and technologies), IT industries (hardware, software, and services), the widespread application of IT in other industries, and the common roles of IT professionals.• Databases and ApplicationsThe use of technology to control and safeguard the collection, organization, structure, processing and delivery of data.• Networks, Telecommunication, Wireless, and MobilityThe processes, hardware, and software employed to facilitate communication between people, computer systems and devices.• Software Development and ManagementThe process of designing, writing, testing, debugging/troubleshooting, and maintaining the source code of computer programs and of managing and maintaining software in an organization.

US Dept. of Labor: Information Technology Competency ModelIndustry-Wide Technical Competencies

(continued)

• User and Customer SupportThe range of services providing assistance and technical support to help users implement and solve problems related to information technology.• Digital Media and VisualizationConveyance of ideas and information in forms such audio, text, pictures, diagrams, video, photos, maps, 3D models, etc.• ComplianceThe standards, processes, and procedures in place to ensure products, services, and practices comply with legal and regulatory requirements.• Risk Management, Security, and Information AssuranceThe standards, issues, and applications used to protect the confidentiality, integrity and availability of information and information systems.

European e-Competence Framework 2.0A common European framework

for ICT Professionals in all industry sectors

PLAN• A.1. IS and Business Strategy Alignment• A.2. Service Level Management• A.3. Business Plan Development• A.4. Product or Project Planning• A.5. Architecture Design• A.6. Application Design• A.7. Technology Watching• A.8. Sustainable Development

Dimension 2

e-Competence: Title + generic description

A.1. IS and Business Strategy Alignment

Anticipates long term business requirements and determines the IS model in line with organisation policy. Makes strategic IS policy decisions for the enterprise, including sourcing strategies

Dimension 3

e-Competence proficiency levels (on e-CF levels e-1 to e-5, related to EQF levels 3 to 8)

Level 1 Level 2 Level 3 Level 4 Level 5

Provides leadership for the construction and implementation of long term innovative IS solutions.

Provides IS strategic leadership to reach consensus and commitment from the management team of the enterprise.

Dimension 4

Knowledge examples Knows/ Aware of/ Familiar with: K1 business strategy concepts K2 trends and implications of ICT internal or external developments for typical organisations K3 the potential and opportunities of relevant business models K4 the business aims and organisational objectives K5 the issues and implications of sourcing models

Skills examples Able to:

S1 analyse future developments in business process and technology application S2 determine requirements for processes related to ICT services S3 identify and analyse long term user/ customer needs S4 contribute to the development of ICT strategy and policy S5 contribute to the development of the business strategy

ExampleEuropean e-Competence Framework 2.0

EU ICT Competenciescontinued

BUILD• B.1. Design and Development• B.2. Systems Integration• B.3. Testing• B.4. Solution Deployment• B.5. Documentation Production

RUN• C.1. User Support• C.2. Change Support• C.3. Service Delivery• C.4. Problem Management

EU ICT Competenciescontinued

ENABLE• D.1. Information Security Strategy Development• D.2. ICT Quality Strategy Development• D.3. Education and Training Provision• D.4. Purchasing• D.5. Sales Proposal Development• D.6. Channel Management• D.7. Sales Management• D.8. Contract Management• D.9. Personnel Development• D.10. Information and Knowledge Management

EU ICT Competenciescontinued

MANAGE• E.1. Forecast Development• E.2. Project and Portfolio Management• E.3. Risk Management• E.4. Relationship Management• E.5. Process Improvement• E.6. ICT Quality Management• E.7. Business Change Management• E.8. Information Security Management• E.9. IT Governance

ACM CCECC“Technical Domains”

• Programming & Application Development• Database & Information Management• Servers, Storage & Virtualization• Networking • Client Computing & User Support• Digital Media

ACM CCECC“Conceptual Domains”

• Design, Development & Testing … including an awareness of topics such as documentation, test plan design and trouble-shooting strategies

• Human Computer Interaction … including an awareness of topics such as designing for user interaction, usability testing, assistive technology and ADA

• Security … including an awareness of topics such as designing and building security provisions from the onset, information assurance and digital forensics

• Systems Integration & Solution Deployment … including an awareness of topics such as component functionality vis-à-vis total system functionality, documentation and end-user training

• Sustainable IT … including an awareness of topics such as product longevity, software optimization, the design, manufacture, use, recycle and disposal of computing (hardware and software) systems efficiently and effectively with little or no impact on the environment.

ACM CCECC“Conceptual Domains”

(continued)

• Risk Management & Business Continuity … including an awareness of topics such as risk appetite and tradeoffs, identifying single points of failure, redundancy and disaster recovery

• Business Context … including an awareness of topics such as applicable regulatory compliance, business process awareness, technology watching, organizational structure and culture, and workplace decorum and teamwork

• Business Intelligence & Big Data … including an awareness of topics such as analytics, structured versus unstructured data and cloud computing

• Project Planning & Change Management … including an awareness of topics such as project sustainability, continuous process improvement, unintended consequences of change and the use of technology to change business processes and interaction with customers

• Professionalism … including an awareness of topics such as ethics, lifelong learning and professional growth and development, information gathering and value assessment

Technical Domain

Programming &

Application Development

Database &

Information Management

Servers, Storage & Virtualization

Networking Client Computing & User Support

Digital Media

Conceptual DomainDesign, Development & Testing

Human Computer Interaction

Security

Systems Integration & Solution DeploymentSustainable IT

Risk Management & Business ContinuityBusiness Context

Business Intelligence & Big Data

Project Planning

& Change Management

Professionalism

Project Participant Teams:Subject Matter Experts from Business & Industry

+Community College Faculty

+Assessment Experts

B & I subject matter experts (SME):1. Google2. Oracle3. Dell4. EMC2

5. NetApp6. Cisco Systems7. Juniper Networks8. CompTIA

Community College Faculty :1. Adirondack Community College2. Austin Community College3. Black Hawk Community College4. Brookdale Community College5. Community College of Baltimore

County6. Cosumnes River College7. Estrella Mountain Community

College8. Portland Community College9. Salt Lake Community College10. Stark State College

Assessment Experts

• Dr. Mandana Ahsani, Psychology from Rutgers University; chair of the Learning Assessment Committee at Union County College

• Dr. Amarjit Kaur, Instructional Design from Teachers College, Columbia University; Director of Distance Education at Bergen Community College

• Professor Anita Verno, Professor and former Department Chair of IT at Bergen Community College; CSTA Advisory Board

Associate Member, Social Media

• Dr. Becky Grasser, CS Department Chair, Lakeland Community College

• Facebook– facebook.com/ACMccecc

• Twitter– Send general tweets to @ACMccecc– During IT meeting comments sent to #IT_CCECC

• Rotating social media feeds displayed at capspace.org

NY In-Person Meeting

• Day 1 Morning– Break into teams to work on Topics– Reconvene as large group to vet Topics

• Day 1 Afternoon– Break into teams to revise Topics– Training on Bloom’s Taxonomy & Learning Outcomes

by Assessment Team– Break into teams to compose Student Learning

Outcomes– Reconvene as large group to vet Student Learning

Outcomes

NY In-Person Meeting

• Day 2 Morning– Training on Assessment Rubric by A-Team– Break into teams to compose Assessment Rubrics

• Day 2 Afternoon– Reconvene as large group to vet Assessment

Rubrics– Reconvene as large group to vet Assessment

Rubrics– Finalize assessment rubrics

Assessment Layer

Assessment Rubric

Below Expectation Meets Expectation Exceeds Expectation

Learning Outcome

Learning Outcome

Learning Outcome

Learning Outcome

Learning Outcome

Achievement Level based on Bloom’s Revised Tax.

Reviewers’ Draft of Core IT Learning Competencies

• Distributed to 1,000 individuals in affiliate database

• CCECC booth at SIGCSE• NSF ATE Centers: BATEC, MPICT, CTC• CA state-wide curriculum committee• Available at www.capspace.org • Feedback due April 1, 2013• Follow-up meetings in May 2013

?? QUESTIONS ??

FEEDBACK BEING COLLECTEDWWW.CAPSPACE.ORG