Curriculum Vitae ABDUL AZIZRES-3198 street satgarhaKucha pandit delhi-110006Phone-09873344337Career Objective I aspire to become a member of a highly reputed

organization where I can utilize my experience and skills in achieving the Goals set by the company & my knowledge would surely prove to be an asset for the Company which would employ me.

Education 10th Pass in 2009 from CBSE12th Pass in 2011 from CBSEB.A from zakir hussain college (D.U)

Professional Qualification Assistant Manager poses 18 months experience in McDonald’s Restaurant Operations Department.

Career graph with Responsibilities

JAN-2015 to FEB-2015 MANAGEMENT TRAINEE(crew,crew trainer ,production and service manager)

Prepare food, Maintain Quality of Food, Maintain Hygiene & Cleanliness of the Restaurant.

Train other existing Crew members & the new comers on the standards of the organization.

To take Care of the execution of the Training , Quality of Food, Cleanliness maintain good communication with the team Helping the managers in completion of their tasks

● managing production area of the restaurant ● managing service area of the restaurantSMX(June 2015 Awarded with“MIND MAP” award) Floor Manager in Operations Department, Serve Safe Food

Certified

Floor control with the team of around 15-20 Crew members at a point of time, ensuring a smooth business operation is running.

Handling Customer complaints, Customer delight. Track the daily work on daily basis on paper as well as

computer`s Excel sheet as Data record purpose & reform the opportunity areas respectively

Conduct Exam of the Crew members time to time to well train the team to get the Goal with the authority to Pass/ Fail then Retest & documentation

Prepare their personal files & update with required documents to maintain complete record for every individual.

Report the tasks to the upper Hierarchy & communicate thru communication Log or thru e-mail to maintain excellent communication within the team

Incentivize the team if do something outstanding to keep them motivated

ASM(AUG 2015 Awarded with “PROFESSIONAL MANAGER” award)

Assistant Manager in Operations Department

Shift In charge Decision making then & there Run operation with the team of 20-30 Crew members, 2 Floor

managers, 1 Relationship Executives Whole day stat clearing ( Cash, Inventory , Sum sheet

Tracking ) To Check & find out the opportunities where attention is

required To identify the opportunities to increase Profit, Standards,

Customer satisfaction. To prepare schedules for Crew members as per their

availability with the higher job satisfaction view in mind. To prepare Training for the employees, which is the root to

achieve the Goal set by the Organization. To Prepare Food orders deliveries coordinating with supplier &

M&R orders for Restaurant. Ensure that Planned & Daily maintenance is being executed

well. Keep strong Supervision on Maintenance & Repairing Lead by example in a leadership manner.

Sales Building & Marketing Execution

Marketing Promotions are executed 100% Market Analyzing (Business rivals activities) Promotional & Marketing stuff is in place perfectly Get the orders booked from outside (School, College,

community) Local Sales Marketing Distribution of Marketing promotional cards

(Sound Experience on the below systems-

Online Store Management System (OSMS) – Handling Inventory Java Software- Online Scheduling Bio Metric Operation for attendance & Reporting

● Managing one of the free stand McDonald`s restaurant in a very Old & busy market of Delhi, known as Chandni Chowk.

Bio Information

Hobbies Roaming with FriendsInterest Listening to Music, Singing, Watching Hollywood

MoviesMoto Learn, Earn & GrowNationality IndianSex Male

Date of Birth 5th December,1992