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— SERVICE PRODUCT PORTFOLIO
Service for excitation systems and synchronizing equipmentImprove the performance of your assets
2 S E RV I CE FO R E XCITATI O N S YS TE M S A N D S Y N CH RO N I Z I N G EQ U I PM E NT
As your service partner we ensure the overall support of the full product range of UNITROL®, SYNCHROTACT® and MEGATROL systems through-out the entire life cycle.
Furthermore we work closely with our research and development department. Thus enabling us to develop the most advanced services for our product portfolio and ensure a pro-active Product Life Cycle Management.
—Service for excitation systems andsynchronizing equipment
ABB is the world leading supplier of high quality automatic voltage regulators (AVR) and static excitation systems (SES) for any type and size of power plant. The excitation service product portfolio is designed to increase your return on investment and keep your equipment operating at the highest efficiency and productivity level throughout their product life cycles.
UNITROL 1000 SYNCHROTACT
MEGATROL
UNITROL 6000 LEGACY SYSTEMS
—Your service experts for all excitation systems and synchronizing equipment.
—Power plants have three service needs in common: day-to-day maintenance,performance optimization and lifetimeextension. Excitation Care is designed to fulfil these three common needs. Excitation Care is part of Power Generation Care and can be seamlessly integrated in these contracts.
3 S E RV I CE FO R E XCITATI O N S YS TE M S A N D S Y N CH RO N I Z I N G EQ U I PM E NT
Maintenance and sustainabilityExcitation Care has the flexibility to meet the maintenance and budget requirements of plants with very different needs. Some plants may have 15 or 25 years of production left and be committed to life-cycle management. Others may have only 2 or 3 years of life remaining and be running on a ‘fix it only when it breaks’ basis. Excitation care provides you with fast and reliable support in emergency cases.
Performance and reliabilitySome power generators want to maximize output, others want to ensure reliability. Excitation Care delivers on both fronts by helping you get the most out of your plant, people and process. Through performance review we help you identify which parts are most at risk or which categories of staff are most in need of skills improvement. By testing the behavior of the excitation regulation loops with their limiters and tuning the parameters, we ensure that the excitation system is reacting properly to unexpected grid situations.
Operational improvementExcitation Care includes solutions for the optimi-zation of the plant’s operation. These range from continuous monitoring of the excitation system and other critical equipment to identifying the first signs of equipment degradation or deteriorating plant performance. Through our Power System Stabilizer (PSS) services we make an active contri-bution to the network stability.
System life cycleExcitation system thrive on life cycle management and long-term service plans that evolve the system in small, incremental steps. Regular scheduled up-dates enable the excitation system to run optimally and keep up-to-date with the latest technologies and functionalities. This takes the guessing out of cost control and brings budget stability and predictability.
—Excitation Care
Excitation Care
PowerGeneration
Care
—ABB's combined approach
ABB’s integrated approach combine our full scope of services and solutions to provide an innovative, single approach to supporting automation and electrification systems. Bringing these two major systems under a single ABB Care agreement let customers focus on their business activities and availability of plant operations.
4 S E RV I CE FO R E XCITATI O N S YS TE M S A N D S Y N CH RO N I Z I N G EQ U I PM E NT
—Excitation Care
—Key features
• Unlimited phone support 365 days a year with access to ABB product experts
• Guaranteed support for products and system over the entire lifecycle
• Software maintenance updates• Availability of field labor and spare parts• Summary of annual ABB activity
—Key benefits
• No need for additional request for quote and proposals back from ABB – saving time and money
• Fast access to troubleshooting resources reducing the risk of downtime
• No saving supportline hours for that “really bad” incident when support is needed
• Proactive planning can include hours per year for preventive or emergency support, paid as part of the contract and available as needed – saving time and money
CoreGuaranteed response for corrective service and technicalsupport.
SelectGuarantees fast and flexible serviceresponse to maximize equipmentavailability.
Provides our knowledge base to optiminze and extend equipment life.
—Recommended performance review schedule
0 2 4 6 8 10 12 14
Installation and commissioning
Year
Performance review
5 S E RV I CE FO R E XCITATI O N S YS TE M S A N D S Y N CH RO N I Z I N G EQ U I PM E NT
Protect your asset by investing in reliability.
ABB has created a performance review program targeted to increase the reliability of your assets. This results in maintaining all the elements suf-fering from aging effects. This program ensures the correct and save operation of the system by testing all critical protection devices and system settings in various operating conditions. We will identify possible improvements to increase the overall performance of your system such as upgrades or modernization of equipment.
The performance review program is offered in all phases of the life cycle. Keeping the failure rate of components at a minimum will lead to less unexpec-ted downtime and therefore increase your revenues.
We have the ability to define an optimal operation strategy based on the result of the performance review and by considering the status of the life cycle of your assets.
—Key benefits Increasing reliability of your assets• Ensure the correct and safe operation
of your system• Minimizing the risk exposure of unexpected
downtime• Identifying possible system improvements• Life time extension of the equipment
—Performance review
—Excitation Care
ABB original spare parts and componentswith guaranteed functionality – the key elementof reducing the mean time to repair (MTTR).
Safe and reliable spare parts and components management is essential for your success. ABB’s spare parts service aim to provide customers with the right spare parts at the right place at the right time. ABB provides genuine spare parts and spare part kits, accompanied with the relevant software, settings and documentation.
Spare parts managementHaving critical spare parts on hand can significantly reduce the downtime associated with excitation maintenance, forced outages, electrical and mechanical failures. As a minimum for operational reliability, it is essential to have critical spare parts and components readily available. Excitation services provides you with a complimentary recommended spare part list and takes care of testing, maintaining and adjusting your spare part stock. We will also keep you informed about critical ageing processes of vital components.
—Key benefits
• Improved expertise knowledge to achieve maximum performance
• Customized content to meet your specific training needs —
Key benefits
• ABB’s spare parts ensure reliable and safe operation
• Reducing downtime by having proven spares on site
• Prompt and reliable delivery
—Training
—Spare parts
Your knowledge is your power – the mission of ABB University training.
We offer excellent expertise to your operation and maintenance crews in order to support you to increase your return on investment, reduce down time and to achieve a maximum performance.
Maintenance and operator trainingOur web-based e-learning, standard or tailor made classroom courses in one of our certified training centers or on-site by experienced trainers are specifically focused on refreshing operator and maintenance know how. It is aimed to qualify your engineers to do first level support of Excitation systems. The main goal is to learn how to operate, maintain and troubleshoot your systems.
—Excitation Care
6 S E RV I CE FO R E XCITATI O N S YS TE M S A N D S Y N CH RO N I Z I N G EQ U I PM E NT
—Excitation Care
Improving the overall stability of your grid through ABBs Power System Stabilizer.
The increasing amount of distributed generation of intermittent nature installed in power systems and the tendency to operate power grids closer to their stability limits result in the increased risk of instabilities in the power systems.
Thus the grid authorities and system operators all around the world tighten their rules and regula-tions (grid-codes) for connecting generation stations to their grids. ABB excitation systems are equipped with power system stabilizer functionality helping you fulfill these stringent requirements by damping out active power oscillations between the generator and the grid.
—Key benefits
• Improved overall power system stability• Increased dynamic stability of the generator
especially in the underexcited mode of operation• Ensures compliance with the grid code
—Power System Stabilizer services
—Key benefits
• Global network of more than 100 certified specialists
• Providing expert level field support• Advanced diagnostic and repair practices
—Field Service
The key to provide world-class services is not only to respond quickly, but also to provide high competence and professional attitude.
Highly experienced and certified field service engineers are an important element to guarantee a professional and timely start-up as well as optimized adjustments of the equipment. Our engineers have a direct link to our center of excel-lence and ensure optimized use of the product and its tuning features to guarantee the highest value for commissioning and trouble-shooting activities.
CommissioningCommissioning services are available to meet critical business needs anywhere in the world. Field support – troubleshootingInvestigated and fixed as quickly as possible, customer problems are treated with top priority. In case of technical problems our field support offers a full range of services to fulfill your needs.
7 S E RV I CE FO R E XCITATI O N S YS TE M S A N D S Y N CH RO N I Z I N G EQ U I PM E NT
8 S E RV I CE FO R E XCITATI O N S YS TE M S A N D S Y N CH RO N I Z I N G EQ U I PM E NT
—Upgrades and replacements
Extended lifetime with new control technology.
As an option to extensive spare part investments and maintenance programs, ABB’s control upgra-des are time and cost effective solutions improving the performance and extending the life cycle of operational equipment. As the leading player in the excitation business, ABB offers you the competence and the experience you need for a successful technological upgrade of your assets. The control platform of an excitation system is exposed to fast technological progress and thus strongly constrain its life cycle. With a control upgrade your system will be migrated to the newest control technology an thereby extending its lifetime.
—Key benefits
• Long-term availability for control parts and services
• Reuse of converter, field breaker, terminals and busbars
• Full ABB warranty for control parts• Possibility to integrate additional features
—Control upgrades
Migrate to our latest products to minimize the risk exposure.
ABB offers the option to migrate not only the con-troller but also the complete excitation system to an active product family by performing a replacement. Meeting latest grid code requirements, availability of additional functionality and maximized system availability are a clear advantages of this approach. Physical aging processes and the lack of availability of individual components on the marketplace will make it difficult and more expensive to operate plants on a long-term strategy and to improve the performance. ABB provides you with state-of- the-art products and highest competence to perform the most demanding replacement projects.
—Key benefits
• Enhanced functionality of latest product generation
• Spare parts availability• Low maintenance cost• Full range of life cycle services and support
—Replacements
9 S E RV I CE FO R E XCITATI O N S YS TE M S A N D S Y N CH RO N I Z I N G EQ U I PM E NT
—ABB life cycle management model
Complete life cycle services are guaranteed for the active and classic phases. As soon as the system enters the limited phase, it is recommended to upgrade, retrofit or replace the equipment with the latest technology available in the active phase.
Active UNITROL with complete life cycle services is availaible for purchase
Classic UNITROL with complete life cycle services is availaible for plant extensions
Limited Spare parts, maintenance and repair services are available as long as materials can be obtained
ObsoleteABB cannot guarantee availability of the life cycle services for technical reason or within reasonable cost
Complete life cycle services
Limited life cycle services
—Power Generation contacts
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—ABB Inc.Industrial Automation – Power GenerationWickliffe, Ohio, USAPhone: +1 440 585 7804E-mail: [email protected]
ABB AGIndustrial Automation – Power GenerationMannheim, GermanyPhone: +49 621 381 33 33E-mail: [email protected]
ABB Pte. Ltd.Industrial Automation – Power GenerationSingaporePhone: +65 62 22 77 78E-mail: [email protected]
ABB Industrial Automation – Power GenerationAbu Dhabi, AEPhone: +971 2 493 80 00E-mail: [email protected]
ABB Co.Industrial Automation – Power GenerationBeijing, China ABBIndustrial Automation – Power GenerationNorthern Europe (UK, Denmark, Norway, Sweden, Finland)E-mail: [email protected] ABB PtyIndustrial Automation – Power GenerationModderfontein, South Africa
ABB S.p.A.Industrial Automation – Power GenerationGenoa, ItalyPhone: +39 010 607 3512E-mail: [email protected]
© Copyright 2017 ABB. All rights reserved.Specifications subject to change without notice.
abb.com/powergeneration
abb.com/synchrotact abb.com/unitrol
—ABB Switzerland Ltd.Industrial Automation – Power GenerationExcitation Systems and Synchronizing Equipment5300 Turgi, SwitzerlandPhone: +41 (0)58 589 24 86E-mail: [email protected]
North AmericaABB Inc. Power Generation10300 boulevard Henri-Bourassa OSaint-Laurent, QCH4S 1N6/CanadaPhone: +1-800-665-8222E-mail: [email protected]
South America ABB Brazil Power GenerationAvenida dos Autonomistas 149606020-902 OsascoSão Paulo/BrazilPhone: +55 11 36 88 90E-mail: [email protected]
ChinaABB Engineering (Shanghai) Ltd. Power Generation4F, No.5, Lane 369, Chuangye Rd.Pudong District200245 Shanghai/P.R. ChinaPhone: +86 21 6105 6666E-mail: [email protected]
IndiaABB Ltd. Power GenerationSy. No 88/3+88/4 Basavanahalli VillageKasaba Hobli, Nelamangala Taluk562123 Bangalore Rural/IndiaPhone: +91 802 294 8929E-mail: [email protected]
—Excitation service centers
