Aastra 400 and Aastra BluStar Ecosystem

© Aastra Telecom Schweiz AG – 2013

Sales PresentationUpdated as of Release 2.1

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Aastra 400 and Aastra BluStar Ecosystem

All-in-one Business Communications Solution for SME


08 - Telephony Services & Features

Aastra 400 and Aastra BluStar Ecosystem


Aastra 400 Telephony supports your Business

Aastra 400 Sales PresentationJanuary, 2013

• One Number• Presence on the phone• Call lists, Name dialling• E-Voice Mail, .....

User Features

• In/out Routing, Operators• Auto Attendant (IVR)• Call forward, Call back• LCR, cost centres,...

Call features

• Groups, pick up• Team keys/BLF• 3-6 Party Conference• ,....

Team features

• Take, fast take• DECT Mobility• Free seating• Mobile phones,…

Mobility, etc….

Customer Service

Efficiency

Cost

control

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Telephony Services & Features

Reach-ability Efficiency Collabo-

ration Mobility Cost control Usability Open

January, 2013 Aastra 400 Sales Presentation

Core Telephony Features

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© Aastra Telecom Schweiz AG – 2013Aastra 400 Sales Presentation

Always Reach the right Person

The most refined One Number concept

Various and efficient routing capabilities

• Trunk or user based

• Alternate destinations

• Fall back

Time based or manual switched routing

Powerful Operators with Calendar, Presence (PC and/or phone)

Integrated IVR for all users

Announcements and music on hold January, 2013 5


One Number

One number only on your business card!

One Voice Mail only

Up to 16 terminals per user, fix or with free seating

All phones supported including mobile phones

User centric: total control on your own reachability!

Shared call lists, redial lists

Shared personal contacts

January, 2013

“My customers can reach me using one single number. ““I have full control on how and when I am reachable”

“My customers can reach me using one single number. “

“I have full control on how and when I am reachable”

+44 20 7730 1234

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Personal Efficiency

Presence management on the phone

User configurable keys

Personal directory and contacts

Multiple terminals, mobility and free seating with unique personal data

One click handling: call back, deflect, reject, call forwarding, presence, fast take (context sensitive)

E-mail notifications of VM messages

Home office with same efficiency and level of functionality

Macro language for advanced key programming

January, 2013 7


Efficient Team Work

Team keys and Presence for all

Multiple call pick-up possibilities including line keys

User/hunt groups

Group Voice Mail box

Manager / Assistant

Conference up to 6 parties (pre defined or dynamic)

Team members located on multiple sites w/o restrictions

January, 2013

“Our goal was to give our employees a democratic tool, improving their ability to work together, and bringing real improvements on our overall productivity“An Aastra 400 custom er

“Our goal was to give our employees a democratic tool, improving their ability to work together, and bringing real improvements on our overall productivity“An Aastra 400 customer

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Let Users get Mobile!

Full featured DECT phones providing ‘Fast take’ and ‘Twin comfort’

Aastra Mobile Client

Full featured softphone

Sophisticated free seating service

One Number with up to 16 phones per user

Operator also can be a DECT!

DECT roaming in multi-sites

January, 2013 Aastra 400 Sales Presentation 9


Reduce and Control your Costs

AMC+ clients reduce mobile costsHome office with softphone or IP phoneHigh SIP compliancy: benefit from the best offers to the best conditionsLCR and overflow routing via public and private networksIntegrated cost calculation with loggingNetwork services compliant Call barring, cost centres and private callsLive cost display per call or user

January, 2013

“With my AMC+ client, I am always sure that my phone calls are done for the best price – wherever I am!“

“With my AMC+ client, I am always sure that my phone calls are done for the best price – wherever I am!“

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Usability: Intuitive and User Friendly

Same user interface concept over the full range of phones

Based on users real needs

Intelligent and synchronized calling lists

LCD labeled configurable keys

Complex features accessible from one configured key

January, 2013

“No matter which type of phone I am using, I can feel that I am using the same clear and friendly user interface”

“No matter which type of phone I am using, I can feel that I am using the same clear and friendly user interface”

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Telephony with Open Standards

January, 2013

“A native support of open standards ensures the best investment protection and makes the Aastra 400 an open and future proof communication system“

“A native support of open standards ensures the best investment protection and makes the Aastra 400 an open and future proof communication system“

Aastra 6700i phones with rich functionalities and full SIP compliancyUse any kind of standard SIP phones and connectionsBenefit from new generation SIP based application serversUse Aastra 400 phones as building automation UI (KNX)Link your CRM data on the phones displays or in CTI interfacesBest investment protection

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© Aastra Telecom Schweiz AG – 2013 13Aastra 400 Sales Presentation

Thank you!

Aastra Telecom Schweiz [email protected]

January, 2013

Documents

Aastra 400 and Aastra BluStar Ecosystem