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    A write up about

    Market Segmentation, Targeting and

    Positioning for Market Advantage

    In partial fulfilment

    Of the requirements

    In Principles of Marketing

    Submitted by Group 3:

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    Market Segmentation

    Market segmentation is a crucial marketing strategy. Its aim is to identify and

    delineate market segments or "sets of buyers" which would then become targets

    for the company's marketing plans. The advantage to marketing management is

    that this technique divides total demand into relatively homogeneous segments

    which are identified by some common characteristics. These characteristics are

    relevant in explaining and in predicting the response of consumers, in a given

    segment, to marketing stimuli.

    Market Segmentation can be defined as the process of breaking down all

    consumers into groups of potential buyers with similar characteristics or grouping

    consumers by some criteria, such that those within a group will respond similarly

    to a marketing action and those in a different group will respond differently.

    Levels of Market Segmentation

    Market segmentation represents an effort to increase a companys targeting

    precision. It can be carried out at four levels: mass, segment, niche and

    micromarketing.

    In mass marketing, the seller engages in the mass production, mass

    distribution, and mass promotion of one product for all buyers. Henry Ford

    epitomized this marketing strategy when he offered the Model-T Ford to all

    buyers; they could have the car in any color as long as it is black. Coca-Cola

    also practiced mass marketing for many years when it sold only one size Coke in

    a 6.5-ounce bottle.

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    A market segment consists of a large identifiable group within a market. A

    company that practices segment marketing recognizes that buyers differ in their

    wants, purchasing power, geographical locations, buying attitudes, and buying

    habits. At the same time, though, the company is not willing to customize its

    offer/communication bundle to each individual customer. The company instead

    tries to isolate some broad segments that make up a market. For example, an

    auto company may identify four broad segments: car buyers seeking basic

    transportation, those seeking high performance, those seeking luxury, and those

    seeking safety.

    Segment marketing offers several benefits over mass marketing. The

    company can create a more fine-tuned product/service offer and price it

    appropriately for the target audience. The choice of distribution channels and

    communications channels becomes much easier. And the company may face

    fewer competitors if fewer competitors are focusing on this market segment.

    Market segments are normally large identifiable groups within a marketfor

    example, nonsmokers, occasional smokers, regular smokers, and heavy

    smokers. A niche is a more narrowly defined group, typically a small market

    whose needs are not being well served. Marketers usually identify niches by

    dividing a segment into subsegments or by defining a group with a distinctive set

    of traits who may seek a special combination of benefits. For example, the sema,

    and heavy smokers with emphysema who are overweight.

    Micromarketing consists of Local marketing and Individual marketing. In local

    marketing, target marketing is increasingly taking on the character of regional and

    local marketing, with marketing programs being tailored to the needs and wants

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    of local customer groups (trading areas, neighborhoods, even individual stores).

    Thus Citibank provides different mixes of banking services in its branches

    depending on the banks neighborhood demographics. And Kraft helps

    supermarket chains identify the cheese assortment and shelf positioning that will

    optimize cheese sales in low-income, middle-income, and high-income stores,

    and in different ethnic communities. In comparison, Individual marketing, the

    ultimate level of segmentation leads to segments of one, customized

    marketing, or one-to-one marketing. The prevalence of mass marketing has

    obscured the fact that for centuries consumers were served as individuals: The

    clothier tailor-made the suit, the cobbler designed shoes for the individual, and so

    on. And much business-to-business marketing today is customized, in that a

    manufacturer will customize the offer, logistics, and financial terms for each major

    account. It is the new technologiesspecifically computers, databases, robotic

    production, and instant communication media such as e-mail and faxthat are

    permitting companies to consider a return to customized marketing, or what is

    called mass customization. Mass customization is the ability to prepare on a

    mass basis individually designed products and communications to meet each

    customers requirements.

    Bases for segmenting