This emergency call system detects an accident using such means

as the activation of air bags and, with the assumption that the driver

will be unable to notify the proper authorities themselves,

automatically notifies a call center regarding the location of the

vehicle. The call center will attempt to contact the driver while

notifying the fire department and other agencies. By ensuring rescue

and emergency medical services are promptly made aware of

accident information and thus able to begin treatment at an earlier

stage, this system is expected to contribute to a higher survival rate

and prevent injuries from worsening.

This initiative has already been launched in Russia and the European

Union. In Russia, new vehicles have been required to include the

“ERA-GLONASS” emergency call system since January 2017, while in

the European Union, new vehicles have been required to include the

“eCall” emergency call system since April 2018. The European Commission

has estimated that the introduction of eCall will “shorten time

required to reach traffic accident sites by 40-50%” and “reduce the

number of fatalities from traffic accidents by 2,500 persons a year.” *1

The United Nations Economic Commission for Europe's World

Forum for Harmonization of Vehicle Regulations*2 adopted the

international standard for “accident emergency call systems” in

November 2017. Following this, the Ministry of Land, Infrastructure,

Transport and Tourism also introduced this same standard in Japan

in July 2018 and established performance standards. The Ministry

plans to apply this standard to new vehicle models from January

2020 and existing vehicle models from July 2021.

Across the globe, emergency call systems are being introduced as standard features into vehicles that make up the next

generation of automobiles. By incorporating a device in a vehicle that automatically signals the vehicle's location information

when an accident occurs, these systems make it easier to more rapidly conduct rescue and emergency medical activities. This

feature is expected to contribute to the achievement of Goal 3, Target 3.6 of the SDGs (Sustainable Development Goals) adopted

by the United nations, which is, “by 2020, have the number of global deaths and injuries from road traffic accidents.”

Yamaha has developed an in-vehicle communication module for a high-quality emergency call system that utilizes the voice

processing technology we have cultivated in our sound and music businesses. Yamaha aims to contribute to the reduction of traffic

accident damage by entering this field, which is expected to see significant market growth due to rising societal needs.

European Commission, 11/10/2005, Saving travellers’ lives: Commission urges Member States to improve their responses to 112 emergency calls

World Forum for Harmonization of Vehicle Regulations (WP29): Working party under the United Nations Economic Commission for Europe which possesses six specialty subcommittees. Operating from the perspective of easily spreading safe vehicles with high level environmental functionality, this working party for the global harmonization of vehicle safety/environmental standards and promotes international mutual authorization of governmental vehicle certification. (Ministry of Land, Infrastructure, Transport and Tourism materials [WP29 Outline])

*1 :

*2 :

Trends in mandating eCall (emergency call system) ＜based on Yamaha research＞

Emergency call system concept chart

2017 -Russia

2018 -India

2021 -UAE

2018 -Europe

2020 -China

2019 -Korea

2022 -Malaysia

2020 -Japan

Applied / consider

Under consideration

❸ Quick rescue

Using hands-free communication,

confirms status andsends location

Request

❷ Call center

❶ Emergency notification(automatic notification)

Quickly head to

INTERNATIONAL TRENDS IN INSTALLING EMERGENCY CALL SYSTEMS IN VEHICLES

❶Emergency notification(automatic notification)After an accident is detected by a sensor in the airbags or the vehicle emergency notification button is pressed, notification is sent to call center

❷Call centerOperator speaks with vehicle passengers. When there is no response from passengers, the operator will promptly dispatch emergency medical services

❸Quick rescueThrough automatic notification, emergency medical vehicles are able to reach accident sites more quickly than before

1Feature

Utilizing sound and music technology to contribute to the “reduction of traffic accident damage” Feature 1

I believe that the ultimate value of this product is when something unexpected

occurs, customers can say that “they are glad this product was here.”

A key point for Yamaha on entering this market is that the sound quality of

our products has been very highly rated. As the environment surrounding

vehicles changes in the future, including the introduction of driverless

vehicles, we will see more attention paid to technology which can control the

audio environment, including sound such as music, the conversation of

passengers, and the elimination of exterior noise. At this time, the potential

for application of Yamaha’s high-quality sound know-how will once again be

in the spotlight. I am proud that we have been able to use Yamaha’ s sound

technology to enter a business which generates new societal value. At the

same time, I would like for us to make proposals as to how Yamaha’s good

sound can create safe, wonderful cars in the future.

Yasuyuki Muraki

Yamaha has established an industrial machinery and components

business that it aims to make our third business pillar in the future

along with its musical instrument and audio equipment businesses.

In-vehicle components are one growth area which will play a central

role in this business. As 5G telecommunications technology

spreads and AI and cloud networking evolve, the day is

approaching when “connected cars” which are capable of

connecting to the internet become a central technology in the

automobile industry. As that day draws near, the demand for

in-vehicle-related equipment is expected to grow even further.

Utilizing its technology related to sound and music, Yamaha will

enhance its functions such as in-vehicle conversation assistance,

and improve its voice recognition rate. At the same time, Yamaha

will advance proposals to enter the “in-vehicle total solutions”

realm which adds new value to “the time spent riding in a vehicle.”

The in-vehicle communication module for emergency call systems

developed by Yamaha is currently being installed and used in vehicles

sold by Japanese automobile manufacturers to Russia and Europe.

Yamaha’s in-vehicle communication module consists of a

microphone, speaker, and electronic circuit. This is a compact

version of a communication module Yamaha provides for remote

conferencing, such as online conferences, and is durable enough to

withstand being installed in a vehicle.

In addition to basic features of emergency automatic notification

and hands-free telephone call, the biggest feature of this module is

that the microphone which captures the voices inside the vehicle and

the speaker which the call center operator uses to communicate are

part of the same unit, and provide clear audio quality. Furthermore,

the same system can be used in both compact and large vehicles, a

revolutionary feature that makes it unnecessary to tune units for

environmental changes, such as the size or reflection of vehicle

interiors. Yamaha’s background in sound and music businesses

IN-VEHICLE COMMUNICATION MODULE, THE EPITOME OF YAMAHA’ S “SOUND TECHNOLOGY”

MOVING TOWARDS THE CREATION OF UNIQUE VALUES THROUGH INTEGRATED CONTROL OF THE SOUND ENVIRONMENT IN NEXT-GENERATION AUTOMOBILES

allows it to utilize assorted technologies, such as voice processing,

digital signal processing, tuning, and acoustic design.

Because of the nature of the device, the in-vehicle communication

module for the emergency call system is in reality rarely used.

However, during a serious accident, the ability to provide prompt

support through clear voice communication can be the difference

between life and death. This in-vehicle communication module is

packed with Yamaha’s desire to “contribute to speedy rescue and

medical treatment efforts during traffic accidents by using sound

and music technology.”

COMMENT

What Yamaha aims for the future(Business vision / Industrial Machinery and Components business)

Grow in the in-vehicle, industrial equipment, and health care markets

Enhancing the foundation for products and support, and accelerating growth toward the establishment of a third business pillar

Improve customer value by enhancing support foundation

China support hub Communication quality certification system

Expand products and accelerate growth

In-vehicle space total solutions proposal (image)

● In-vehicle communication module product enhancement (improve voice recognition rate, in-vehicle　 communication assistance, etc.)

● Leveraging strengths in integrated control of voice conversation and music playback,enter audio system market

Enhance solutions through joint projects

●Accelerate practical application of world’s first waste heat power generator

●Expand vehicle models adopting interior panels

●Establish in-vehicle customer support hub in China

●Plans to establish quality standard certification hub for in-vehicle microphone in Russia and Japan

Shift into total in-vehicle solution domain ● Integrated control of passenger compartment audio, voice, and noise

Audio system

In-vehicle components

Further expanding area in the futureDemonstrating strengths even up until now

Interior panel Microphone module

Create growth utilizing core technology and establish third

pillar along with musical instruments and audio equipment

2019 2022

600billion yen

660billion yen

+10%

In-vehicle audio market size

IMC Business Unit, Electronic Devices Division, Engineering Department,

IM Development Group, Group Manager

Feature 1 　 Utilizing sound and music technology to contribute to the “reduction of traffic accident damage” Utilizing sound and music technology to contribute to the “reduction of traffic accident damage” 　 Feature 1