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A presentation of OSI Software, Inc. and Dow Reichhold Specialty Latex, LLC Copyright © 2004. All rights reserved. Product Collaboration using ProcessPoint at Dow Reichhold Specialty Latex

A presentation of OSI Software, Inc. and Dow Reichhold Specialty Latex, LLC Copyright © 2004. All rights reserved. Product Collaboration using ProcessPoint

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A presentation of OSI Software, Inc. and Dow Reichhold Specialty Latex, LLC Copyright © 2004. All rights reserved.

Product Collaboration using ProcessPoint at

Dow Reichhold Specialty Latex

Outline

Dow Reichhold Specialty Latex ProcessPoint Drivers Project Scope Anticipated Benefits Summary

Dow Reichhold Specialty Latex

50/50 joint venture of The Dow Chemical Company and Reichhold, Inc. (DRSL)

Formed in January 2002 World’s largest producer of specialty latex Develops customized technologies &

products Innovation is a critical success factor for

DRSL

Locations

Headquarters and Research & Developmento Research Triangle Park, NC

Primary Manufacturing Locationso Cheswold, Delawareo Kensington, Georgia

Other Manufacturingo many other locations in

• North America , Europe

Latin America , Asia/Pacific Region

Products

Polymer Types

o Styrene Butadieneo Nitrileso Acrylateso Specialty Co-Polymers

Applications

Adhesives Packaging Construction Gloves Nonwovens and

Textiles

Performance Resins

Specialty Paper Latex Modified

Concrete

Drivers for ProcessPoint

Global R&D, Manufacturing and Sales Challenges of bringing systems together

from Reichhold and Dow Chemical Recipe management in general

o Management of change for existing products

Product innovation managemento Speed to market for new products

Innovation Process

Lab

Pilot

Plant Validation

Commercialization

New product concept

Create ProcessPoint General Recipe

Scale-up, pilot & lab

Validate design and update General Recipe

Scale-up, plant & lab

Validate design and update General Recipe

Manufacture for Customer

Project Team Management Support

o VP of Technology – creates recipeso VP of Manufacturing – uses recipes

Coreo Manufacturingo Research & Developmento Environmental, Health & Safetyo Process Engineering

Other Team Memberso Finance, Purchasing, Pilot Plant

Key Requirements “One version of the truth” through global

databaseo Across departments & geographical locations

Facilitate company-wide collaboration Flexible recipe development & management

o Key ingredients, activity based descriptions

Searchable recipe databaseo Legacy data was in Excel, difficult to manage

Management of changeo Audit trail, Electronic approvals, Versioning

Security of intellectual capital

Other Factors in Selection of ProcessPoint

ISA S88 General Recipe Standard Raw material management Role based views using Display Templates

o Internal & customer

Flexibility for future uses of softwareo Product marketing, customer management

Positive experience with OSIsofto Using PI software at manufacturing sites

Project Scope

Raw Materialso properties

Intermediates & Productso Propertieso Formulao Procedures

Final Productso Key propertieso Packaging data

Project Scope – Raw Materials

Each vendor raw material specification is authored, approved & versioned by Purchasing/Technology/EHS

Latest specifications accessed in real time by Receiving Personnel to ensure C of A compliance

R & D, Manufacturing have real-time access to the most recent approved raw material data and related documents

Project Scope – Intermediates & Bulk Product

Technologyo Typical propertieso Quality specification limitso “Dry Parts” activity based formulao General recipe composition, procedure, specifications

E H & So Health, safety and environmental riskso Labeling needso Regulatory compliance status

Manufacturingo Product scale-up o Master Recipe

Project Scope – Packaged Product

Package codes Key final product properties Product display templates used by

salespeople and customers

General Tab

Bill of Material

Procedure

Procedure – Stage Details

Procedure – Step Parameters

Procedure – Stage Constraints

Audit Trail with Details Shown

Sample Role-Based Display

Sample Role-Based Display

Include “boiler plate” textInclude “boiler plate” text

Include images and logoInclude images and logo

Display key data from different sections of

product definition

Display key data from different sections of

product definition

Sample Role-Based Display

Sample Role-Based Display

Anticipated Benefits Enhanced collaboration Improved scale-up practices

o Fewer errorso Reduced time to manufacturingo Improved qualityo Metrics on new product development process

Improved management of changeo Single authoritative source of datao Networked applicationo User defined displays of data

Searchable Data Base

Search Capabilities

Search Capabilities

Search Capabilities

Search Capabilities

Search Capabilities

Search Capabilities

Search Capabilities

Search Capabilities

Summary

Product innovation management Raw material, intermediate, bulk product

and packaged product management Anticipated improvements

o organizational collaboration o scale-up practiceso change managemento searchable data base

End