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A new approach towards a national inter-library loan system in The Netherlands: introducing VDX (public libraries)
9th IFLA ILDS International Conference 22 September 2005
Why?
• The options of the current request service:
– Reserve at own library– Reserve/request with libraries in the area– Reserve/request within the province (some provinces)– Request at WSF-libraries (via staff or account)– Request music (need account)– Request at university or royal library– Library services without request option
• Virtual school-library• Catalogue on bibliotheek.nl• Etc
=> One really needs to know the way
How it was
patron
Local
Region/province
National
Univ. and RoyalLibrary (NCC/ILL)
WSF13(NCC/ILL)
Provinces(Sharing LIS)
WSF prov.(NCC/ILL)
Public libraries
5 - 10.000
33.000(69.000 requested)
52.000 500- 750.000
100- 150.000
Music (CDR)
150.000
The new approach
• All media of all Dutch libraries for all patrons
• Request as a patron via the Internet• Collect at your own library• With your own library card
The new approach
• Use existing procedures and systems– Local library system– Van delivery schema’s– Local library to define request costs for
patron– Clearing house to pass on costs between
libraries
A new approach towards ILL
• National initiative started in 2003:
“Landelijk Lenen Lokaal Leveren” (National Lending Local Delivery)
• Radical change in public library access policies• New ways of sharing public library resources and
working together across the Netherlands• Providing a digital library service, available on-line• Using VDX software (FDI) to link together all the
existing public library management systems.
Request
Search
National A-selectserver
Badge number
LocalA-selectserver
Locallibrarysystem
SIP2
pincode
Confirm requestConfirmation
Patron name, emailMax. CostsPick up locationTitle details
Request form
Locate
request
Route table (ROTA)Filtered & sorted on:•Library network (local, region, WSF etc.)•Costs•Van routes•Load balancing
ROTA
VDX system
Local librarysystem
Z39.50
Locallibrarysystem
Z39.50
title,isbn,..
Order
locate
Alert: item ready to collect
Requesting library Responding library
received
SIP2
Create temporary Record
2
shipped
SIP2
Check-out
print:
•Pick-list•Ship-list
1
VDX system
Local librarysystem
locallibrarysystem
Request1,Request2,..
Request1,Request2,..
Work queueWork queue
issue
Return
order
Received
SIP2
Check-in
4
Requesting library Responding library
VDX system
Locallibrarysystem
Locallibrarysystem
request1,request2,..
request1,request2,..
work queueWork queue
returned
SIP2
Delete temporary record
3
Return
Scope of the project
• Existing National, provincial, regional and local infrastructure:– Technical
• + 100 library systems (independent libraries and provincial networks)
• Requires a technical solution to achieve effective communication between the different library systems
• Administrative (hurdles)• Organisational (hurdles)• Create national vision on resource sharing
Approach
• Step by step – Allowing the layered network of public libraries
to be highly involved in the process– Integrated approach of processes, organisation
and ICT
• Related development: – Provincial catalogues– A-select
Benefits of the new approach
• For the public:– Large offer of titles with the introduction
of provincial catalogues and a request option appearing on sites with library-services
– Same request functionality available on various sites (recognisable)
– User friendly and easy service– No accounts or staff assistance needed
to place a request
Benefits of the new approach
• For libraries:– Own physical collection enlarged with the
virtual collection of the library network – New service for the patrons– Automated request service by links between
the VDX-system, the library management systems and systems of external suppliers
• Avoiding extra and double work for staff• Automatic handing over of requests to system of
external supplier (CDR, NCC)
Some wishes for the future
• Support of more materials• Advanced request form for patrons• Advanced request handling for staff• Manage e-content
– Using VDX, pilot takes place later this year