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1 Delaware Area Chamber of Commerce 32 S. Sandusky St., Delaware, Ohio 43015 740-369-6221 ~ fax 740-369-4817 [email protected] Our Vision The Delaware Area Chamber of Commerce shall be the region’s business leader and business community voice. Our Mission The Chamber serves as the visionary leader for programs and services benefiting our members by promoting and advocating a favorable business climate, quality of life and the orderly growth and development of the Delaware area community. Sustaining Members Gold Delaware Area Career Center Grady Memorial Hospital Grief, Inc. Silver Willow Brook Christian Communities Bronze Amanda Plumbing Consolidated Electric Cooperative, Inc. Council for Older Adults Delaware County Bank & Trust Wolf, Rogers, Dickey & Co. Advertisers in this issue Amanda Plumbing, Sewer & Drain Anthem Blue Cross/Blue Shield Central Ohio Symphony Dawson, Disantis & Myers, LLC Delaware County Bank Edge Technology First Citizens Bank Grady Memorial Hospital CHAMBER NOTES A Monthly Newsletter of the Delaware Area Chamber of Commerce February 2012 Chamber annual dinner a festive affair It was another full house as Chamber mem- bers and friends gathered at the Conference Center at NorthPointe on Thursday, Janu- ary 26th for the chamber’s annual dinner and awards. Forty-eight members continued the tradition of decorating tables that were unique, creative and included lots of goodies to take home. Outgoing board chair Mary Jane Santos turned the gavel over to 2012 board chair Bob Kuederle, both of whom de- scribed a chamber of fiscal soundness and membership growth. President Holly Quaine’s comments stressed the importance of collaboration and relationships, noting the cham- ber is greater than the sum of its parts. Award recipients were both entertaining and humbled and guests took home terrific auction winnings. Harpist Sharon Aviss provided entertainment during the cocktail and dinner hours. The chamber wishes to once again acknowledge the award recipients and all of the generous donations of auction items, volunteer efforts and sponsorships. Large Business of the Year Grady Memorial Hospital/OhioHealth Small Business of the Year Buehler’s Fresh Foods Innovation in Business Delaware Job & Family Services Quality of Life Red Cross of Delaware County Women in Business Leadership Dr. Nicole Eaton Citizen of the Year Gary Must Corporate Citizen of the Year Consolidated Electric Cooperative Wayne Hilborn Lifetime Achievement Award Mr. Bill Williams Table Decoration Winners Best Representation of Business: First Place: Richwood Banking Co. Second Place: Black Wing Shooting Center Third Place: Avvio Italian-American Grill Most Creative : Sherwin-Williams Most Elegant: Paul Davis Emergency Service Click here to view photos of the event, including all of the fantastic table decorations Chamber thanks annual dinner corporate sponsors Gold Level Silver Level Bronze Level

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Page 1: A Monthly Newsletter of the Delaware Area …bcitguy.com/Newsletters/February2012distributed.pdf1 Delaware Area Chamber of Commerce 32 S. Sandusky St., Delaware, Ohio 43015 740-369-6221

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Delaware Area Chamber of Commerce 32 S. Sandusky St., Delaware, Ohio 43015

740-369-6221 ~ fax 740-369-4817 [email protected]

Our Vision The Delaware Area

Chamber of Commerce shall be the region’s

business leader and business community voice.

Our Mission The Chamber serves as the

visionary leader for programs and services benefiting our members by promoting and

advocating a favorable business climate, quality of life and the

orderly growth and development of the Delaware area community.

Sustaining Members Gold

Delaware Area Career Center Grady Memorial Hospital

Grief, Inc. Silver

Willow Brook Christian Communities

Bronze Amanda Plumbing

Consolidated Electric Cooperative, Inc.

Council for Older Adults Delaware County Bank & Trust

Wolf, Rogers, Dickey & Co.

Advertisers in this issue Amanda Plumbing, Sewer & Drain Anthem Blue Cross/Blue Shield Central Ohio Symphony Dawson, Disantis & Myers, LLC Delaware County Bank Edge Technology First Citizens Bank Grady Memorial Hospital

C H A M B E R N O T E S A Monthly Newsletter of the Delaware Area Chamber of Commerce

February 2012

Chamber annual dinner a festive affair It was another full house as Chamber mem-bers and friends gathered at the Conference Center at NorthPointe on Thursday, Janu-ary 26th for the chamber’s annual dinner and awards. Forty-eight members continued the tradition of decorating tables that were unique, creative and included lots of goodies to take home. Outgoing board chair Mary Jane Santos turned the gavel over to 2012 board chair Bob Kuederle, both of whom de-scribed a chamber of fiscal soundness and membership growth. President Holly Quaine’s comments stressed the importance of collaboration and relationships, noting the cham-ber is greater than the sum of its parts. Award recipients were both entertaining and humbled and guests took home terrific auction winnings. Harpist Sharon Aviss provided entertainment during the cocktail and dinner hours. The chamber wishes to once again acknowledge the award recipients and all of the generous donations of auction items, volunteer efforts and sponsorships. Large Business of the Year Grady Memorial Hospital/OhioHealth Small Business of the Year Buehler’s Fresh Foods Innovation in Business Delaware Job & Family Services Quality of Life Red Cross of Delaware County Women in Business Leadership Dr. Nicole Eaton Citizen of the Year Gary Must Corporate Citizen of the Year Consolidated Electric Cooperative Wayne Hilborn Lifetime Achievement Award Mr. Bill Williams Table Decoration Winners Best Representation of Business: First Place: Richwood Banking Co. Second Place: Black Wing Shooting Center Third Place: Avvio Italian-American Grill Most Creative : Sherwin-Williams Most Elegant: Paul Davis Emergency Service Click here to view photos of the event, including all of the fantastic table decorations

Chamber thanks annual dinner corporate sponsors

Gold Level Silver Level Bronze Level

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AAA Ohio Auto Club Amanda Plumbing/ Sewer and Drain Animal Hospital of Polaris Bailey Cavalieri Bargar Jewelry Berni Dodeci Black Wing Shooting Center Baby Cakes bluefusion Entertainment Bob Jenkins Breakaway Cycling Budget Blinds of Marysville Bun’s Restaurant Central Ohio Symphony CES Credit Union, Inc. Cilento Photography

In this issue Page Annual Dinner 1 Annual Dinner photos click here B.E.D. & Breakfast 3 Board and Staff 3 Business After Hours 3 Calendar 12 Leadership Delaware 7 New & Reinvesting Members 12 Safety Council 14

AAA Ohio Auto Club Amanda Plumbing, Sewer and Drain Arbors at Delaware Avvio Italian-American Bistro Black Wing Shooting Center Blue & Company Central Ohio Symphony CES Credit Union Columbus State Community College Community Foundation of Delaware County Consolidated Electric Cooperative Council for Older Adults Dave & Buster's Polaris Delaware Area Career Center Delaware Area Safety Council Delaware County Bank & Trust Delaware County Community Market Delaware County Habitat for Humanity Delaware General Health District DFC Screen Printing LLC Donato's Pizzeria Corp.

Edward Jones Investments/Dusty Hostutler Emergency Plumbing Service LLC First Citizens National Bank FirstMerit Bank Frontier Communications Grady Memorial Hospital/OhioHealth Haller Wealth Management Group Honda Marysville Jack's Law Office JEGS Automotive, Inc. Mary Kay Cosmetics-Joan Weiser OhioHealth Urgent Care in partner-ship with Next Care Ohio State Bank Ohio Wesleyan University Optimal Eye Care Paul Davis Emergency Services PNC Bank Preferred Wireless Preservation Parks of Delaware County Richwood Banking Company

Sherwin-Williams Special Olympics of Delaware County United Way of Delaware County Village Academy Schools Western Credit Union Willow Brook Christian Communities

Columbus Zoo and Aquarium CompManagement Consolidated Electric Cooperative Creative Foundations Dawson, Disantis & Myers Delaware County Community Market Delaware County Job and Family Services Delaware Cultural Arts Center /The Arts Cas-tle Delaware County Fair Delaware OB/GYN Delaware Primary Care DFC Screen Printing Dr. Easterday/ Ohio-Health Works/ Grady Dr. Schalmo/ Ohio-Health Works/ Grady Emergency Plumbing Service Express Employment Professionals Fidelity Federal/Savings and Loan Fifth Third Bank

Garth's Auctions, Inc. Gibson The Florist Gordon Food Service Marketplace Grady Memorial Hos-pital/OhioHealth Greif, Inc. Manos, Martin, Pergram & Dietz Matt Carbary Mike's Roofing Mom Wilson's Country Sausage Oakhaven Golf Club Oakland Nursery Price Farms Organic Senior Citizens Inc. of Delaware County State Farm Forman Insurance Agency The Delaware Gazette The Ohio State University at Marion The Outer Layer Vito’s Wine Bar Walmart Waterford Signs Western & Southern Financial Group Willow Brook Chris-tian Communities

Thank you to all our members who generously provided prizes for our live & silent auctions

Thank you to our members who make our event so uniquely special by decorating a table! Click the business name below to see their table or click HERE to view the Annual Dinner Album

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A program of the Delaware Area Chamber of Commerce presents

The Upground Reservoir Project with

Tim Van Echo, Construction Manager and S&ME Principal Engineer

sponsored by

Come hear about THE coolest engineering project: 843 acres, 9.1 billion gals of water.

Thursday, February 16 2012, 11:45—1:00pm Center for Older Adults

800 Cheshire Rd., Delaware 43015 Cost includes a buffet lunch ~ Check-in begins at 11:45 Chamber members: $15 Non-Chamber members: $20

Deadline to register is February 13 Cancellations after February 13 and no-shows will be charged.

Click here to register or call 740-369-6221

Delaware Area Chamber of Commerce Business Education and Development Committee

presents Generations in the Workplace

with Tim Burke, Express Employment Professionals

February 14, 2012 7:30am at the Chamber office 32 S. Sandusky St., Delaware 43015

740-369-6221 There is no charge to attend, but reservations ARE required

to ensure seating Click here to register Deadline to register is February 10

Business After Hours The Art Castle

February 16, 2012 5:00 PM - 7:00 PM Come and join us when The Delaware Cultural Art Center (The Art Castle) hosts the chamber’s Business After Hours at 190 W. Winter Street, Delaware. Bring plenty of business cards to share. Invite a friend, co-worker or colleague. Let us know you are coming. RSVP to the chamber at 740-369-6221, email your reservation to [email protected] or reserve online.

2012 Board of Directors Executive Committee

Bob Kuederle, Chair Woolpert, Inc.

Shane Dawson, Chair elect Dawson, Disantis & Myers

Ken Barton, Treasurer Blue & Co.

Mary Jane Santos, Past Chair Delaware County District Library

Shirley Cassidy, Vice Chair Greif, Inc.

Bill Michael, Vice Chair Suburban Natural Gas Judd Scott, Vice Chair

V & P Hydraulic Products Board Members At Large

Adam Bibb Adam Bibb State Farm

Jack Brickner Planned Communities

Tim Burke Express Employment Professionals

Paul Craft Delaware City Schools

Tony Eyerman Cardno ENTRIX

Mary Beth Freeman Delaware Area Career Center

Rock Jones Ohio Wesleyan University

Tom Latchem Elford, Inc. Jerry Lauer

Consolidated Electric Cooperative Bruce Treiber

AHP, Inc. Staff

Holly Quaine, President [email protected]

Berni Dodeci, Office Mgr./ Safety Council Dir.

Matt Carbary, Communications Mgr. 32 S. Sandusky St., Delaware, Ohio 43015

740-369-6221 Fax: 740-369-4817

[email protected]

The First Citizens National Bank invites you to attend a Chat with the Experts

A live teleseminar featuring Daniel Burris, Founder and CEO of Burris Research

Join us at the Chamber, Wednesday, February 15, to talk with Daniel Burris, considered to be one of the world's leading technology forecasters and business strategists. This event is

FREE and lunch will be provided. Click here to RSVP.

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Commissioners recap 2011; look to the future In what has become a new year tradition, the chamber held a State of the County at its January Third Thursday luncheon. Com-missioner Dennis Stapleton high-lighted the Commission’s accom-plishments in 2011: Consistency to Board Meet-

ings Work Sessions – twice monthly Added Communications Manager Collaboration with Columbus 2020 Facilitated working relationship with partners Worked with legislature to manage legislation Continued expansion of fiber in Rt. 23 corridor Settled 5 collective bargaining contracts w/o issue Approved millions of dollars in road improvements Among the more interesting facts about Delaware County is that 74% of all jobs in Delaware County are filled by residents from an-other community and 76% of Delaware County residents work outside the county. The county’s population of just over 174,000 represents a 57% increase since 2000 and an astounding 160% since 1990. Commissioner Stapleton not-ed that priorities for the near future include working with the State legislation to get a bigger share of the Bed Tax for Delaware County from hotels in the county but annexed to Columbus; investigating alternative funding options for transportation projects; and continu-ing to do more with less. The chamber thanks Commissioners Stapleton, Thomson and O’Brien for presenting to the membership. Click here to view slides of the presentation.

Bob Daniels teaches the importance of cash flow management Cash f low management was the focus of January’s B.E.D & Breakfast meeting at the chamber hosted by Bob Daniels from Daniel Accounting . Cash f low is defined as the incoming and outgoings of cash, representing the operating activit ies of an or-ganization. Bob explained that cash f low can mean the l i fe or death of a business, as is it used to pay bi l ls, buy inventory, pur-chase equipment, pay employees and the owner. Bob believes a well designed budget is one of the main keys to discovering and correcting any potential cash f low problems. A budget wil l provide goals and require a business to forecast and plan ahead. A business must have a means to increase revenue through diversifying or creating marketing plans. Bob also suggested a number of cash saving ideas including: Invoice customers immediately; do not service customers who have not paid; set prices on data and profit , not conjecture, gut feeling, or other company’s pricing; protect your credit rating; protect against theft; analyze which products give you the most/least profit and promote profitable items and get r id of unprofitable ones; keep good records so that al l the proceeding idea can be tracked and analyzed!

Thank you to

for sponsoring the January luncheon

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For a list of Anthem-authorized chamber mem-ber agents, call the chamber at 740-369-6221 or Click Here

Want to host a Business After Hours? The chamber is scheduling for Busi-ness After Hours in 2012. If you have not hosted the event in the last two years, give Berni a call at 740-369-6221. Hosting a BAH is a great way to net-work with other members and show-case your business. The chamber does not charge a busi-ness to host and attendance is free. BAH will be scheduled for the third Thursday of Feb-May and July-Dec. from 5:00pm—7:00pm. Refreshments and prizes– how big or small is up to you. Call Berni today; the calendar fills up fast!

Let them know you belong and support The most comprehensive research study to date on the rela-tionship between chamber membership and consumer confi-dence shows a marked effect for both large and small business. The caveat, however is that the positive outcomes only occur then the consumer knows that a business is a chamber member. As a member of the Delaware Area Chamber of Commerce in good standing, you are encouraged to use the chamber’s logo on your email signature, website, stationery and marketing materi-als. Call the chamber for an electronic version of our logo. Here’s how Tim Burke uses it with email:

Sincerely, Tim Burke - Owner Express Employment Professionals West William St. Delaware, OH 43015 Office Phone: 740-369-1400 Office Fax: 740-369-1444 Personal Cell: 614-906-0774 Email: [email protected]

http://delawareoh.expresspros.com

Share your news New staff? New product line? Industry recognition? Tell us what’s going on in your business so that we can share it with our membership. Call us at the Chamber at 740-369-6221 or e-mail

Chamber hosts new member orientation On January 17 the chamber held an orientation for members who are new to the organization. Several chamber board members were on hand to welcome the new members as they mingled over pastry and coffee. Afterwards, the new members and chamber staff used the conference room to familiarize those attending with the programs and benefits available to chamber members. The value of the cham-ber investment is directly related to the members’ use of what the chamber has to offer. Educating new members is the best way to en-gage them in the organization, helping them use the resources of-fered. Businesses attending were: OhioHealth Urgent Care, Big O Refuse, Fahey Bank, The Bowden Group, Drug-Free Dela-ware Coalition, Consolidated Electrical Distributors Inc., Avvio Italian-American Grill, Mail Pro 1 LLC

SHARE looking for donations The Workforce Development Department of Delaware County Job & Family Services is collecting materials so our OWF In-terns can make sleeping bags for those who need them. They are in need of the following: CLEAN sheets & blankets CLEAN mattress pads CLEAN fabric – any size Men’s ties Sewing machines Please contact Marcy Watterson, Internship Coordinator, at 740.833.2347 or [email protected] for information on how you can donate the items above. No donation is too small. SHARE is committed to providing opportunities and means for the sharing of resources with those in need.

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Social Services, Volunteerism, Leadership and Boardsmanship Day By Peggy Kroon Van Diest, Barb Lyons, Julie Marshall, and Maureen Mathews We started the day at the Delaware County Board of Developmental Disa-bilities with bios from Peggy, Barb,

Julie, and Maureen. We finished breakfast and proceeded to enter the world of Social Services facilitated by Laurie Thuman (Delaware Gen-eral Health District). This exercise exposed us to case scenarios of hypothetical families that had a wide range of problems and issues. Divided into groups, we were directed to find services among the many agencies that could assist us with alleviating some of our chal-lenges. The agencies participating included the American Red Cross of Delaware County, Big Brother/Big Sisters, Central Ohio Mental Health, CASA (Court Appointed Special Advocates), Council for Older Adults, Delaware Area Transit Authority (DATA), Delaware County Board of Developmental Disabilities, HelpLine, Delaware County Job and Family Services, Turning Point, and Community Action, to name a few. The exercise was enlightening as well as overwhelming. We learned that Delaware County has lots of services to offer people in need. Often when people have a crisis they don’t know where to start or what services are avail-able. We discovered that HelpLine is an information and referral agency that can be accessed by dialing 211. This agency has a wealth of information about the many resources located in Delaware County and is a good place to start when you don’t know where to go for help. HelpLine also offers a “hotline” where a person can call and talk to a live individual who can offer support and guidance. Talking with a supportive person can make all the differ-ence in the world if you are depressed and feeling helpless. We learned that the agencies had a high level of inter-agency cooperation and coordination. All of the agencies present were not only knowledgeable about their own services, but were willing to point us in the right direction if they could not assist us with our problems. We participated in a follow-up discussion about our experiences finding assistance and we all walked away thinking about how quickly anyone in the room could have the table turned and be in situation of need. We felt fortunate to be living in Delaware County, but also thankful for our own stability. After a delicious lunch, we were introduced to the world of Volunteerism by Kerri Robe (Big Brothers/Big Sisters) and Suzanne Pingry (Connections). We learned about the many opportunities available to give back to our community. Some of the agencies present included Recreation Unlimited, The Adaptive Adventure Sports Coalition (TAASC), MOMs/Team Mentoring from Juvenile Court, Heritage Day Health Center, Stratford Ecological Center, Central Ohio Symphony and a special guest from Canine Companions. Leadership Cont’d on page 8

Kelly Barry Council for Older Adults

Melinda Beebe Delaware County Bank & Trust

Matthew Carbary Delaware Area Chamber of Commerce

Brad Coffman Fidelity Federal Savings & Loan

Sheri Donaugh Greif, Inc.

Nikki Eaton Animal Hospital of Polaris

Nicole Farrell Grady Memorial Hospital

Scott Flores National Lime & Stone

Angelo Frole Columbus State Community College

Gina Grote Blue & Co.

Dusty Hostutler Edward Jones

Chris Jones Oberfield’s, LLC

Steve Lust FirstMerit Bank

Matt Keller Delaware City Schools

Margaret Kroon Van Diest Delaware General Health District

Barb Lyon United Way of Delaware County

Julie Marshal Delaware County Job & Family Services

Maureen Mathews Comfort X-Press

Lori Midkiff The Richwood Banking Co.

George Morrison Delaware County District Library

Judy Myers Canine Companions for Independence

Eric Nelson CES Credit Union

Tony Neito Delaware County Bank & Trust

Andy Nicolosi Huntington Bank

Harry Pape Delaware County Habitat for Humanity

Bill Piwtorak Liberty Township Fire Department

Lisa-Marie Reinhart Delaware Area Career Center

Luke Reinhart Leaf Chiropractic Dena Russell

Haller Wealth Management Doug Sams

Delaware General Health District Darren Shulman

City of Delaware Chrissy Triskett

Delaware County District Library Bob Walsh

Grady Memorial Hospital Tracey Wilson

American Red Cross of Delaware County

Leadership Delaware Class of 2012

Page 8: A Monthly Newsletter of the Delaware Area …bcitguy.com/Newsletters/February2012distributed.pdf1 Delaware Area Chamber of Commerce 32 S. Sandusky St., Delaware, Ohio 43015 740-369-6221

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CSI Ohio marks first year of common sense regulations Lt. Governor Mary Taylor recently remarked on the first year of CSI Ohio: The Common Sense Initiative. The initiative was created by executive order on January 10, 2011 – the first day of the Kasich-Taylor Administration – to help establish a more jobs-friendly regulatory climate in Ohio. Taylor was placed in charge of the project by Governor John Kasich. “CSI Ohio is about restoring balance to business regulations, making it easier to do business and create jobs in Ohio,” Taylor said. “We know we still have a lot of work to do, but I’m very excited about what we’ve been able to accomplish in our first year.” CSI Ohio was established to create a regulatory framework that pro-

motes economic development, is transparent and responsive to reg-ulated businesses, makes compliance as easy as possible, and pro-vides predictability for businesses. In its first year, CSI Ohio:

Streamlined a number of obstacles to job creation in Ohio: It changed a law that required food manufacturers to purchase alcohol for their recipes at retail prices and in retail containers; it helped enact a law – Buckeyes Forever – to allow Ohio high school gradu-ates who leave the state to return and pay in-state tuition for college and graduate school; and it eliminated duplication that required owners of inflatable bounce houses (amusement attractions) to be inspected by – and pay fees to – two different state agencies.

Developed and advocated for legislation codifying the Common Sense Initiative in Ohio statute and creating a new level of account-ability in the administrative rulemaking process. As of January 1, 2012, every administrative rule that affects businesses must under-go a CSI Business Impact Analysis, and is subject to new scrutiny by the General Assembly.

Created a Small Business Advisory Council, consisting of nine small business leaders from throughout the state. The Council advises Lt. Governor Taylor and the CSI Office, and helps ensure that the busi-ness community is a partner in reforming Ohio’s regulations.

Established a number of ways for business owners and other Ohio-ans to contribute their ideas for eliminating specific regulatory ob-stacles that impact business. Stakeholders can contact CSI via Email at [email protected], by calling 614.466.3555, or by visiting http://www.governor.ohio.gov/PrioritiesandInitiatives/CommonSenseInitiative.aspx. Beginning in 2012, the Office will utilize social media to enhance its real-time communication efforts.

Do you expect growth for your business in 2012? With the start of a new year, we are looking forward to a brighter horizon than in years past. According to the U.S. Department of Commerce, the gross domestic product for 2011 rose at a rate of nearly 2%. Many economists are expecting about the same rate for 2012, avoiding an-other recession. In 2011, we saw the national unemployment rate drop from 9.8% in Novem-ber 2010 to 8.6% a year later. Delaware County was listed as the third lowest unemployment rate in Ohio at 5.5% a whole percentage lower than last year at the same time. This trend may mean national unemployment dropping below 7% in 2012.

Leadership continued from page 7-To round off this session, we were subjected to an intense grilling of every-thing that we had learned. (OK, actually it was a contest with prizes and it was a lot of fun) We discovered that depending on your interests, there is a volunteer opportunity out there for everyone! We ended our day, with our very own leader, Holly Quaine, and Marlene Casini, Community Foundation of Delaware County, sharing helpful hints on how to serve on a Board, how to choose a Board, what questions to ask before serving, and most important: how to be a good Board member. We all went home thinking about the many services in our county and the different opportunities available to contribute to our community as volun-teers.

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What are your leadership resolutions for the new year? We’re only a month into the new year, and by now you should be taking your first steps toward achieving your goals for 2012. While some of the most common resolu-tions involve shedding a few pounds, quitting a bad habit, or spending more time with family, it’s also important to consider goals that will help you develop in your role as a leader. Every workplace is different and therefore every leader’s resolutions will be different, but here are a few ideas to help guide your goal-setting efforts. Focus on employees A company’s greatest asset is its employees, so it’s in a leader’s best interest to ensure their talent sticks around. Studies have shown that employees who are engaged in their companies are as much as 80% less likely to leave than disengaged employees. An investment in ensuring your business is positioned as a preferred employer in your market means you will be better prepared to not only keep your best and brightest, but also attract other top performers. From special perks to performance incentives, there are a multitude of strategies to consider to reward your workforce for a job well done and to maintain their commitment to the success of the company. Eliminate unnecessary time wasters In a recent survey, business leaders cited email, meetings, and constant interruptions as the biggest drain on their time. And, another 51% said they lose up to nine hours a week due to office clutter. In 2012 make a point to do away with unnecessary time wasters. Cut the amount of meetings you have each week or combine several shorter meetings into one. Set aside an hour here and there throughout your week to close yourself off in your office and hang a do-not-disturb sign on the door. You should also get into the habit of only checking email at specified times to help reduce the risk of being distracted from your tasks at hand. Basically, commit to taking back your wasted minutes and start applying them to more produc-tive endeavors. Focus on self-improvement According to the American Society for Training and Development, 50% of organizations respect and trust to make the best decisions for the company and the workforce. Whether it’s through leadership workshops or self-guided training, investing the time and energy to self-improvement shows your com-mitment to being a better leader. Your employees will respond if they believe your intentions are genuine and it may even encourage them to follow your example and seek out training and development opportu-nities for themselves. Take a risk Poet T.S. Eliot wrote, “Only those who will risk going too far can possibly find out how far it is possible to go.” This is an especially apt statement for business leaders today because it’s the companies that take the biggest risks that typically end up defining their industry. Obviously, that doesn’t mean business lead-ers should blindly chase every rabbit trail they come across, but rather be open minded and courageous enough to take calculated, make-or-break risks to set themselves apart from the competition. If you make it a policy to always stick with what works and never deviate from “business as usual,” your company’s forward progress could stagnate and leave you vulnerable to competitors who are already seeking out the next big idea. Make time to celebrate It’s a fresh new year with new opportunities to let your hard work and determination shine. As the Ameri-can poet Ralph Waldo Emerson said, “Enthusiasm is one of the most powerful engines of success.” So, take some time to celebrate your accomplishments this year. While determination, hard work, competency, and drive are all important factors in success, taking time to bask in the glory of a job well done is just as vital to maintaining a high-performing team. A little celebra-tion here and there can do wonders for employee mo-rale and engagement. While there are many methods to help ensure new year resolution success, ultimately it is up to you to stay fo-cused and to keep yourself – and your employees – committed to making a change in 2012. -Source EEP

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Artina Promotional Products wins Columbus CEO Best Promotion-al Products Company for 2011 Artina Promotional Products was voted Columbus CEO’s Best Promo-tional Products Company in Central Ohio for 2011. Artina will celebrate its 45th Anniversary in 2012. Since its founding in 1967, Artina helps clients achieve greater success through creative promotional items and morale-boosting employee incentives. Under its second generation of family manage-ment, Artina provides a level of customer service that has turned more than 90 percent of its clients into repeat customers.

The Ohio Machine Announces Multi-Year Partnership With The OSU Medical Center The Ohio Machine, which begins its inaugural season in Major League Lacrosse (MLL) on May 5, 2012, announced today a multi-year partnership with The Ohio State University Medical Center (OSU Medical Center) as the Official Sports Medicine Provider and Athletic Training Partner of the Ohio Ma-chine. “We’re pleased to add such an esteemed institution as The Ohio State University Medical Center as our first Founding Partner,” said Machine President and General Manager John Algie. According to Dr. Steven G. Gabbe, CEO of OSU Medical Center, the new partnership is important to the Medical Center's commitment to improve health and wellness among people in central Ohio. “Ohio State’s rich history of providing high-quality care to athletes will benefit members of the Ohio Machine, and we also plan to develop programs for fans of lacrosse who want to have the latest information on sports condi-tioning, injury prevention and treatment options,” said Gabbe. “We’re thrilled to be part of something new in Columbus that will provide exciting fun and family-oriented entertainment. We look forward to a great first season and our evolving partnership over the next several years.”

Elford Inc. Awarded 2012 SBC’s Pillar Award for Community Service The Pillar Award, presented by Smart Business Columbus, honors business-es of all types and sizes that make outstanding contributions to their commu-nity. The values that Edward “Pop” Elford instilled in Elford Inc. when he founded the construction company back in 1910 are still quite evident today. He believed honest service and integrity were keys to being a success at any-thing and made those values a cornerstone of his business. He wanted his em-ployees to be dedicated people who were deeply committed both to their work and to making their community a better place. The business results are clear by the buildings the company has constructed. The philanthropic efforts be-come visible by way of strong ties Elford has developed in Central Ohio. Whether it’s the annual blood drive held for the American Red Cross or the intern program conducted on behalf of the Central Ohio Workforce Investment Corp. or the work the company does for the Franklin County Dog Shelter & Adop-tion Center, Elford employees are active in the community. The company regularly participates in collec-tion drives for the Mid-Ohio Foodbank and contributes financially to dozens of charities, service organi-zations, schools, churches and hospitals each year. Employees are encouraged to assume leadership roles on boards and directly with organizations that help others in Central Ohio. The goal is not to make Elford look good; it’s to do whatever can be done to help those seeking to help others. But it’s not just charitable work that the company enthusiastically supports. Elford works hard to help young people who are interested in pursuing a career in the construction industry. The company tries to answer questions they might have and put them in the best position to pursue their dreams and become a success in what-ever they decide to do. By maintaining its commitment to these principles, the company ensures years of great work and great philanthropy from Elford and its employees.—Smart Business Columbus, Jan 2012

DACC receives Auditor of State Award Chamber member Delaware Area Career Center received the Auditor of State Award which is pre-sented to local governments and school districts upon the completion of a financial audit. Entities that receive the award meet the following criteria of a “clean” audit report: The entity must file timely finan-cial reports with the Auditor of State’s office in accordance with GAAP (Generally Accepted Accounting Principles); The audit report does not contain any findings for recovery, material citations, material weaknesses, significant deficiencies, Single Audit findings or questioned costs; The entity’s management letter contains no comments related to: Ethics referrals; Questioned costs less than $10,000o; Lack of timely report submission; Reconciliation; Failure to obtain a timely Single Audit; Findings for recovery less than $100o; Public meetings or public records.

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WW e l c o m e e l c o m e New Members

Members RR e I n v e s t I n g e I n v e s t I n g

FebruaryFebruary Calendar

3D Automotive, Inc. Alpha Group of Delaware, Inc. Andrews House Bailey Cavalieri Big "O" Refuse Inc. Buckeye Ready Mix LLC Chiller's LLC Cilento Photography Critchfield, Critchfield and Johnson, LTD Delaware County Community Market

Delaware County District Library Delaware County Historical Society Delaware General Health District Garth Auctions, Inc. Huntington National Bank Kaufman, Merill Kings Mill Golf Course Liberty Casting Luvata Ohio, Inc. Mike's Roofing Inc. Oakhaven Golf Club Optimal eye Care, LLC

PPG Industries R&M Consulting Radnor Automotive, Inc. Smith Clinic Smith-Feike-Minton Inc. Time Warner, Business Class Trimble Insurance Agency Trophies and More United Way of Delaware County, Inc. Worly, Don

Avvio’s Italian-American Grill 13 West William St.

Delaware, 43015 740-417-9438

Bryan Lipps, owner www.avviogrill.com

Casual Italian cuisine

Mail Pro 1 LLC 439 B Dunlap St. Delaware 43015 740-513-3200

Larry Garrett, president www.mailpro1.com

Commercial printing and mailing services

Chamber Ambassadors Wednesday, February 1 8:00am Chamber office Executive Committee Friday, February 3 11:00am Chamber office Chamber Book Club Tuesday, February 7 11:45am Chamber office Chamber Agency Group Wednesday, February 8 8:30am Chamber office

Leadership Delaware County Thursday, February 9 Government Day Government Affairs Committee Friday, February 10 8:30am Chamber office B.E.D. & Breakfast Generations in the Workplace Tuesday, February 14 7:30am See page 3 for details

Safety Council Tuesday, February 14 11:30am Delaware Area Career Center south See page 14 for details

Board of Directors meeting Wednesday, February 15 7:30am Chamber office

Chat With the Experts Wednesday, February 15 12:30-2:30pm Chamber office See page 3 for details Economic Development Committee meeting Thursday, February 16 7:45am Chamber office Third Thursday luncheon The Upground Reservoir Project Thursday, February 16 Noon, Council for Older Adults See page 3 For details Business After Hours Thursday, February 16 5:00-7:00pm The Arts Castle See page 3 for details

Click on the event titles to learn more and to RSVP

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Delaware Area Safety Council News

February 14, 2012 The ramifications of medical marijuana in the workplace by Stephanie Bell, Drug Free Delaware Coalition Coordinator. March 13, 2012 Challenges Facing Workers’ Compensa-tion Insurance with Dr. Abe Tarawneh, Superintendent of BWC’s Division of Safe-ty and Hygiene April 12, 2012 Annual Meeting and CEO Luncheon Bullying in the Workplace with Timothy Dimoff.

Lunch begins at 11:30 am; program 12:00– 1:00

Delaware Area Career Center 4565 Columbus Pike, Delaware

Lunch: $10.00

Safety Council events are open to the public and we encourage you to invite a co-worker or colleague. To register: [email protected]

Safety Council luncheon meetings

Safety Council members’ roundtable—feature of January meeting Safety Council members were divided into like businesses and were asked to discuss the following questions: 1. What is your most effective safety implementation? 2. What is a good outside resource you have and how does

it help you? 3. What training have you recently received that has been

useful? 4. Do you use any type of incentive programs? 5. Hoe do you deal with supervisors who are not support-

ive of the safety effort? After 30 minutes of discussion, a speaker from each group shared their responses for one of the questions. Other members then added additional comments and infor-mation. Our BWC representative, Mark Walsh, brought us up to date on current BWC issues and information. He reminded us that we can always go to Bureau’s website at www.Ohiobwc.com to access all of this information. Monthly drawing gifts were provided by Federal Heath Sign Co. , Liberty Casting, and Dave & Buster’s.

Encourage your employees to be quitters With the New Year come new resolutions. One resolution that always seems high on the list: to quit smoking. There are a lot of good reasons to kick the habit. Most important, quitting is good for one’s health. Smokers are at higher risk for chronic conditions like cancer and heart disease. By quit-ting, the body starts to recover, and walking and other physical activities may become easier. According to the American Lung Association, over time the risk for conditions like stroke drops to about the same as a nonsmoker’s. There’s the monetary aspect, too. A pack of cigarettes costs about $4.80. But this price spikes to $10.28 a pack* when you factor in the price paid in lower health and productivity. This can have an impact on a smoker’s wallet, as well as your company’s bottom line. If you have employees who want to quit, you can help them. Our Time Well Spent toolkit in-cludes information and ideas to help you spread the word about good health throughout your workplace. Just go to anthem.com/timewellspent and click on Smoking Cessation tab. You’ll find articles, posters and helpful links. You can also tell your employees about the free tools we offer to help a smoker quit. Our Smoking Cessation Lifestyle Improvement Program reinforces positive behavior and provides inspiration to stay smoke free. We also offer discounts on products and services like Nicotine Replacement Therapy. To learn more, your employees can log on to anthem.com and click on the Health and Wellness tab. You can help your employees be quitters. Because, when it comes to smoking, quitting is win-ning!