www.moochies.com

THANK YOU!www.moochies.com

Thank you for purchasing your new Moochies Watch. We hope you, and more importantly your kids will love it as much as we did creating it.

This manual will take you through all the steps needed in getting your new Moochies watch up and running quickly and easily.

If you ever have any problems, please refer to the troubleshooting section at the back of this manual or feel free to visit the help section on our website.

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Table of ContentsMyMOOCHIES APP

Layout................................................08Setting up your Moochies......................09Setting up a Sim Plan...................................10Downloading the MyMoochies App..........11Registering & Binding Your Watch...........12The MyMoochies App............................16Pairing Subsequent Devices.......................18Switching between devices........................19Adding Contacts..........................................20 By Phone Number.................................22 By Sending an SMS Invitation..............24Voice and Video Calling..............................27Messaging....................................................29Gallery...........................................................30

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Safe Zones......................................................32 Adding a Safe Zone................................33Alarms.......................................................34 Adding an Alarm...................................35Class Mode....................................................36Tracking History.............................................37Pedometer....................................................38Connected Friends.......................................39Settings.........................................................40 Wi-Fi..........................................................41 Tracking....................................................42 Kids Profile................................................43 My Profile..................................................44 Unbind Watch.........................................45

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Table of Contents

The Moochies Watch.............................47Turning on your Moochies Watch..............48Turning off your Moochies Watch..............49Setting up your Moochies............................50Customising the Home screen....................51Voice & Video Calling..................................52 Making a Call..........................................52 Receiving a Call......................................53 Missed Calls............................................54Messaging..................................................55 Sending Messages.................................56 Receiving Messages...............................57 Adding Friends.......................................58Pedometer..................................................59Taking Photos.................................................60 Photo gallery...........................................61 Uploading / Deleting Photos...............62

MOOCHIES WATCH

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For more information about our products & for support check out:

Alarms...........................................................63 Adding Alarms........................................64 Deleting Alarms......................................65Moochies Watch Settings.............................66 WI-FI.........................................................66 Volume Settings.....................................67 Display Settings.....................................68 Date and Time.......................................69 Software Updates..................................70

SOS.......................................................71

Troubleshooting....................................73Can’t Connect to Mobile Phone Network...74Battery Drain..................................................75Device Won’t Turn On.................................75

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LAYOUT

Video CameraBack ButtonPower On / SOSMicrophoneSpeaker

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Setting up your Moochies

There are 3 easy but important steps you need to go through to get your new Moochies watch all setup:

We’ll take you through all these steps now.

1. Setting up a Sim Plan for your watch

2. Downloading the MyMoochies App on your phone

3. Registering for a Moochies Account and Binding your watch

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Your Moochies watch works in the same way as a traditional mobile phone, and requires an active voice and data plan to operate.

We ship the Moochies watch with a built-in Sim Card and have a range of very competitive plans to choose from.

Please visit www.moochies.com/mysim on your phone, tablet or computer and then click “Register” to set up and activate your chosen mobile plan. You can upgrade or downgrade your package at any time. All plans can be suspended or terminated with just a months’ notice.

Setting up a Sim Plan

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Downloading the MyMoochies App

The MyMoochies App is available to download from the Google Play Store for Android, or from the App Store for Apple devices. Just search for “MyMoochies”.

Alternatively, visit www.moochies.com/apps for a direct link to the correct App for your device.

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Please ensure you have set up a Sim Plan before completing this step, and don’t turn on the watch yet!

Open the MyMoochies App, and click the “Create a New Account” button:

Registering & Binding Your Watch

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Please ensure you enter a valid email address when registering. You will need to validate your email address by clicking the “Validate Email” button:Please then enter the code you received by email to complete the registration process.

SCAN WITH MOOCHIES APP

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QR CODE

DOWNLOADTHE

MOOCHIESAPP NOW!

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Now, power on your Moochies watch, and allow it to register on the network. When ready, your watch will show the following screen:

Login to the MyMoochies App using your new account details, and click on “Scan QR Code”

Using your phone’s camera, scan the QR code that is shown on your Moochies watch. This will bind your account and the watch, and then get you to fill in some details about your child.

Registering & Binding Your Watch

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Don’t forget to add a photo to customise the App, especially if you have multiple Moochies watches!

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*There is no limit to how many Moochies watches you can have on your app.

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The homepage of the MyMoochies App gives you complete control over your child’s Moochies watch. We’ve designed the App so everything you need is only a swipe or click away!

The MyMoochies App

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Swiping up on the bottom menu shows you all available options:

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Great! You’re all set up with your first Moochies watch. If you have purchased more than one Moochies watch, you now have the option to Bind these to the App.

Pairing Subsequent Devices

Scanning the devices QR Code as detailed above

Entering an SMS invitation code sent to you by another App Administrator. This works great if you have bound a device to your App, but you also want to give device access to another trusted person (husband / wife etc.). See the “Adding Contacts Section” for more information on this.

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There are two methods of binding Moochies watches for them to show in your App:

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Switching between devices

Your paired devices are shown at the top of the MyMoochies App. The selected device will show the image you uploaded during the binding process. Your other paired devices will show greyed out. Simply click on one of the greyed-out devices to show details for that device.

Similarly, in any of the menu items of the MyMoochies App, just click on the image of the device you want to work with.

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Only contacts added to the Moochies watch address book will be able to call the device, and your child will only be able to call the contacts you setup.

You can add 2 types of contact within the MyMoochies App:

Only the device administrator (the person who originally bound the device) is able to change settings / add contacts to the Moochies watch.

Adding Contacts

By phone number: This just gives the ability for phone calls, and is great for someone who doesn’t have access to the MyMoochies App

By sending an invite to another user of the MyMoochies App: This allows for calling, video calling, 2-way messaging and tracking

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If you have multiple devices, click on the device you want to add a contact to

Click on the Plus symbol, top-rightto add a contact

Click on an existing contact to edit

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Swipe up on the bottom menu of the MyMoochies App, and click on “Contacts”

Click on “AddPhone Number”

By Phone Number

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Enter Contact Name

Optionally, click on the picture to assign a photo to the Contact

Add Phone Number

Press Save

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Swipe up on the bottom menu of the MyMoochies App,and click on “Contacts”

Click on “SendSMS Code”

By Sending an SMS Invitation

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Select the contact from your phone address book, or manually enter their phone number.

Ensure you don’t change the text of the SMS message, and press Send.

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When the contact receives the SMS message from you, and they have installed the MyMoochies App, they need to click on “Enter SMS Code” from the binding screen, and enter the code from the SMS Message. This will then automatically add them as a device contact.

By Sending an SMS Invitation

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We’ve made it as simple as possible to call your Moochies watch.

Firstly, ensure you’ve added your contacts to the MyMoochies App – only recognised numbers are allowed to call the device. Please see the previous section on how to do this

Click on either Call or Video on the bottom menu to bring up the Address Book.

Voice and Video Calling

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From the Address Book, click on the Phone icon for a voice call, or the Video icon to start a video call next to the contact you wish to dial.

Voice calls can also be initiated from your normal phone dialler outside of the MyMoochies App – just make sure you’ve added your Contact details into the MyMoochies App first!

Voice and Video Calling

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You can send text, voice clips and emoticons to your Moochies watch. Click the “Message” icon from the bottom menu

If you have multiple devices, click on the device you wish to messageClick the keyboard icon to send a text based messageHold the “Chat” button to record a sound clip to send to the Moochies watch

Click the Emoticon to send an emoticon.

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MESSAGING

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Gallery

Photos taken on your Moochies watch will be visible in the *MyMoochies App Gallery, once they have been manually uploaded from the watch.

*Refer to page 62, to learn how to upload photos taken from the watch to the gallery on the app.

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If you have multiple devices, click on the device at the top to select which media you want to view.

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Click on an image in the gallery to view a larger version of the image.

Long-press on an image to save the image to your phone. This will allow you to share the image on social media or print the image from your phone.

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Select the device to view, add or delete Safe Zones

Safe Zones currently set up are shown against each deviceTo add a new Safe Zone, click on the Plus icon at the top-right of the MyMoochies App

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Safe Zones

You can set up different “Safe Zones” within the MyMoochies App, and you will then receive a notification if your child moves outside one of these areas. How about setting up one for home and school?

To open Safe Zones, swipe up the bottom menu, and click “Safe Zone”.

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In the “Safe Zone” menu, click the Plus icon, top-right of the MyMoochies App (make sure you’ve selected the correct device first!)

Adjust the radius (safe zone size)

Pinch and scroll the map to the centre point of your safe zone. For example, home or school

Set up the times and days of the week the safe zone is active

Give the Safe Zone a name

Press Save to add the Safe Zone.

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Adding a Safe ZoNE

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You can set reminder alarms both through the MyMoochies App and on the Moochies watch.

Swipe up on the bottom menu, and click “Alarms”

Select the device to view, add or delete Alarms

Current alarms are shown for the selected device

You can turn alarms on and off by toggling the switch next to each alarm

Click on the Plus icon top-right of the MyMoochies App to add a new alarm

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Alarms

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Set the alarm time

Give the alarm a name – this will show on the Moochies watch screen when the alarm sounds

Specify if the alarm repeats

Set the alarm rington

Press Save

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Adding an Alarm

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Class Mode disables all features of the watch, with the exception of the SOS function.All calls, messages and alarms will be blocked during this time.

Class Mode can be set on a repeating schedule, with options for setting morning and afternoon periods.

Turn On Class Mode Schedule

Set the Schedule and Repeat Period

Press Save

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Class Mode

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Tracking History

As well as showing your child’s real-time location, your Moochies watch also stores a history of all location data. After selecting the device to show Tracking History, select the date at the top to view Tracks.

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Pedometer

Your Moochies watch has an inbuilt Pedometer to track Steps, Distance Walked and Calories burnt (This is based on the height and weight information you entered when you Paired your Moochies watch).

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Connected Friends

As well as pairing to the MyMoochies App, your Moochies watch allows your kids to pair to other Moochies watches allowing for calls and messages between devices. Pairing Connected Friends is detailed under the Watch Section Connected Friends.

Through the App, you can see the Connected Friends per device, rename or delete the friends.

Select the device to view Connected Friends

Click the Friend to edit the name and assign a photo

Swipe to the left to Delete the Connected Friend

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Settings

You can remotely set various options on your Moochies watch through the Settings menu.

As with the other sections, remember to select the device you want to amend from the top of the MyMoochies App.

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Clicking the “Add” icon to connect to a new Wi-Fi network allows you to enter the name of the Wi-Fi network, along with the Wi-Fi password.

Wi-Fi

You can remotely connect your Moochies watch to a Wi-Fi network to save data charges for messaging and video calls. Your Moochies watch will also require it to be connected to a Wi-Fi network for periodic firmware updates to add exciting new features!

Although it is possible to connect a Moochies watch directly to a Wi-Fi network, it is easier to do this through the MyMoochies App.

Toggle Wi-Fi on and off

Connect to a previously saved Wi-Fi network

Click here to connect to a new Wi-Fi network

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Don’t forget to press “Save” to connect to the Wi-Fi network!

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Tracking

The more of the your Moochies watch sends tracking updates, the quicker the device battery will drain.

Control how often your Moochies watch sends you location updates.

Through the Tracking menu item, you can also set up a “don’t track” time period when your child is asleep to save battery usage on your Moochies watch.

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Kids Profile

Change the name, photo, or update height and weight information for your child from the “Kids Profile” menu option.

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My Profile

Don’t forget to add a photo of yourself, which will appear on your child’s Moochies watch!

You’ll do this from the “My Profile” menu item in Settings, along with the ability to change your phone number and email address.

If you have multiple Moochies Accounts, from the My Profile page, you can Logout of the MyMoochies App, allowing you to login with different credentials

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Unbind Watch

If you need to unbind your Moochies watch from your MyMoochies App account, click on the “Unbind Device” menu item in Settings.

All location data, contacts, photos & messages will be deleted permanently when you unbind your Moochies watch.

From video calling to voice messaging, reminders, photos and

a pedometer, we are sure you’ll love your Moochies watch!

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Turning On Your Moochies Watch

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The Moochies loading animation will then be shown. After approximately 30 seconds, the Moochies watch Home Screen will show.

Press the Power On / SOS button for 2 seconds to turn on your Moochies watch.1

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Turning OFF Your Moochies Watch

To turn off your Moochies watch, from the Moochies Home Screen, swipe left and click on the “Settings” menu item.

Scroll to the bottom of the “Settings” menu and click “Power Off”.

From here you can turn offor restart your Moochies watch.

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Setting up your Moochies

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When your Moochies watch is powered on you’ll have the watch Home Screen displayed.

Sim card signal strength/Wi-Fi connected

Battery level

Swipe Left and Right to bring up each menu item on your Moochies watchPress the Back button to go back. Press repeatedly to return to the Home Screen.

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Customising the Home screen

Your Moochies Watch comes with a number of different designs for the Home Screen.

To change, hold your finger on the Home Screen for 2 seconds.

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Swipe left and right to select a different Home Screen design

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When done, tap the screen to select. This will then be set.

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Voice & Video Calling

Making a Call

Swipe right from the Moochies Home Screen to display the “Contacts” menu item. Click on this to bring up the Moochies address book. Only authorised contacts, added through the MyMoochies App, along with Connected Friends will be displayed

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Scroll and click on a Contact to specify Voice or Video Call.

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Voice & Video Calling

Receiving a Call

Click Accept or Reject when a call is received.

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Voice & Video Calling

Missed Calls

When a call is missed, or you choose to reject a call, a Missed Call notification will be shown on the watch Home Screen

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Scroll and click on a Contact to specify Voice or Video Call.

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Messaging

From your Moochies watch you can send voice messages along with photos and emoticons.

Swipe right from the Moochies Home Screen and click on the “Messages” menu item.

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Messaging

Sending MessagesFrom the Messages menu item, click the contact to message.Only contacts with access to the MyMoochies App (invited through an SMS Invitation – please see the chapter “By Sending an SMS Invitation”) or Connected Friends are available to message.

Click to send an Emoticon

Click and Hold to record and send a Voice MessageVoice Messages can be played back by clicking the Play button next to the message.

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Receiving Messages

Click on the notification to open the message or click the Back button to close and hide the notification.

When a new message is received on your Moochies watch, a New Message notification will be displayed.

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If the notification is hidden, a reminder will be shown on the watch Home Screen

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Messaging

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Adding FriendsYour Moochies watch allows you to pair your device with other friends who also have a Moochies watch.

This will allow you to call and message them easily, keeping up with everything your friends are doing!

To Add Friends, both watches need to be within 15cm of each other. On BOTH devices, swipe right from the Moochies Home Screen, and click on the “Add Friends” menu item.

This will start the pairing process, and when complete will add your friends details automatically into each other’s Moochies Address Book.

Messaging

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Your Moochies watch is more than just a phone! Track your fitness by checking how many steps you take daily by swiping right from the Moochies Home Screen and clicking on the “Pedometer” menu item.

Pedometer

The pedometer is reset overnight. The Pedometer display is updated every 5 minutes.

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Take lots of selfies and send them to your friends and family!

Taking Photos

Click the centre button to take a photo.

From the Moochies Home Screen, swipe left and click on the “Camera” menu item

Icon (3) takes you to the Moochies Gallery.

Click icon (4) to return to the Moochies Menu.

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All the photos you take on your Moochies watch can be saved into the Moochies App Photo Gallery, once you manually upload them. From this menu option, you can scroll through all your photos, send them to friends and family and delete the ones that you don’t like it!

Scroll left from the Moochies Home Screen, and click on the “Gallery” menu item to open the Moochies Photo Gallery.Press on an image to view a larger version.

Click the Paper Plane icon to send the image in a message, then select the Contact as the message recipient.

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PHOTO GALLERY

Taking Photos

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To upload or delete photos from your Moochies watch gallery to your app, simply hold your finger on top of a specific photo for a few seconds, and a menu will pop up, showing the options: DELETE and UPLOAD.

DELETE

UPLOAD

UPLOADING / DELETING PHOTOS

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ALARMS

Alarms can be set both from within the MyMoochies App and from the Moochies watch.

To view and set alarms, swipe left from the Moochies Home Screen and click on the “Alarms” menu item.

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Adding ALARMS

Click on the Add Alarm button to create an alarm.

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Specify the Alarm time and click “Next”.

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Select the days to repeat the Alarm, then press Save.

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ALARMS

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Deleting Alarms

ALARMS

To delete an Alarm, swipe right on the Alarm to delete, then press “Delete”.

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Moochies Watch Settings

Connecting your device to Wi-Fi reduces your data bills, and will allow you to send messages and video call when you have poor mobile phone service.

WI-FI

Although it is possible to connect the device to Wi-Fi from the Settings menu item, we recommend you do this through the MyMoochies App as the keyboard needed to enter security details is quite small!

Click on the Wi-Fi network you want to connect to (1), and enter the security key/password (2).

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Swipe right from the Moochies Home Screen,and click on the ”Setting” Screen

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Moochies Watch Settings

Your Moochies watch Alarm and Ringtone volumes can be controlled both through the MyMoochies App and the device.

To adjust volume for the device, select either “Alarm volume” or “Ringtone volume” from the Settings menu item.

Slide the Volume scale to the desired volume, and when done, press the Back button on your Moochies watch.

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Volume Settings

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Display Settings

Moochies Watch Settings

You can adjust the screen brightness and timeout interval from the Moochies Watch Settings.

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Moochies Watch Settings

Your Moochies watch can get the correct date and time through your mobile network, or based on your GPS position to make sure the device time is always correct. However, you have the option to manually adjust this as required. You can also change the time display from 24-hour to 12-hour format

To manually set the time, from the “Date and Time” Settings menu item, click on “Automatic date & time”, and then click “Off”. This will enable the options to manually set the date and time.

Date and Time

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Moochies Watch Settings

Your Moochies watch can download and update to the latest version of the Moochies OS when connected to a Wi-Fi network.

Click “Check for Updates” from the Settings menu item. If a new version is found, click “Install” – this will download and automatically install the new Moochies OS. Depending on your download speed, this will take approximately 5-10 minutes to download and install.

Software Updates

Before continuing, please ensure that your Moochies watch is connected to an un-metered Wi-Fi network, and isn’t using your mobile data allowance. The Moochies OS update is approximately 350Mb, and can quickly use up your data allowance if not connected to Wi-Fi

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SOS

The SOS mode records a 30 second audio clip, and sends this, along with the device location to the MyMoochies App.

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A notification will be shown on your phone as soon as the SOS button is pressed showing the location of the Moochies watch, and as soon as the 30 second audio clip is recorded, this will be available. When the SOS screen is closed, the SOS location and audio clip are available to view and listen to from the Message section of the MyMoochies App.

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Troubleshooting

We’re really sorry if you’re have a problem with your Moochies watch.

Here are the common issues we’re asked about.

You can find more detailed and up to date troubleshooting and answers to your questions on the FAQ section of our website: www.moochies.com/FAQ

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Troubleshooting

When you turn on your Moochies watch, it requires an active mobile Sim plan – the watch needs to connect to the Moochies servers to check the binding and retrieve settings.If you receive the following screen when turning on your Moochies watch, check the following:

You can sign up and check your account balance at www.moochies.com/mysim

You have set up a Sim Plan for your Moochies watch.

You haven’t run out of credit.

You have adequate mobile phone reception.

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Can’t Connect to Mobile Phone Network

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Troubleshooting

Like any electronic device, the more you use your Moochies watch, the quicker the battery will drain. With moderate use, your Moochies watch can last a full day. We always recommend charging your Moochies watch overnight.

The most common drain on your Moochies watch battery is GPS tracking. Try reducing the tracking frequency through the MyMoochies App. See the chapter “Tracking” in the MyMoochies App section of the manual to change the Tracking frequency.You can always manually update the GPS tracking of your Moochies watches by clicking on the “Refresh” icon on the MyMoochies App Home Screen.

Battery Drain

If your device won’t turn on, check to make sure it has sufficient battery. Plug in the charging cable, and after 5 seconds, your Moochies watch will show the battery level. The Moochies watch needs at least 5% battery power to turn on.If this doesn’t work, please contact Moochies customer services from our website: www.moochies.com/contactus

Device Won’t Turn On

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