Alexander County  Elementary Schools 

Chromebook 1:1 Handbook 

Alexander County Schools Board of Education Policies 

Students will follow all BOE policies that relate to the use of technology in the educational environment. Failure to follow any of these policies as written may 

constitute disciplinary action. BOE policy numbers: 3220, 3225, 3226  The policies, procedures, and information within this document apply to all Chromebooks or other similar devices used as a part of a student loan initiative-including, but not limited to a 1:1 initiative. This handbook will be reviewed and modified for changes and updates on a yearly basis.    

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Contents   Introduction 4Receiving the Chromebook 4 Technology Fee 4 Returning the Chromebook 4 Opting Out 4 What is Personalized Learning? 4 Why provide a Chromebook for every student? 5 Chromebook Basics 5 What makes a Chromebook go? 5  Does the Chromebook come with a protective shell? 5 Cables and Cords 5 How do I care for the screen? 6 Chromebook Distractions 6 For Students - Responsible Uses 6 How do I transport the Chromebook when the weather is bad? 7 Keeping Your Chromebook Safe 7 Is the information on my Chromebook safe? 7 Using the Chromebook at School 8  Google Apps for Education 8 How are apps selected for student use? 8 Managing Your Files and Saving Your Work 8 Is the battery full? 9 Can I print from the Chromebook? 9 Sound 9 What if the Chromebook is being repaired? 9 I have my own device. Do I have to use the school’s Chromebook? 9 Using the Chromebook at Home 9 Can I connect to my wifi at home? 9 Chromebook Content is Not Private 10 Unauthorized Modifications to the Operating System - Hacked Chromebooks 10 Pictures, Content, and Data 10 Cameras and Microphones 10 Expectations for Using the Chromebook for Parents and Guardians 10 Unacceptable Behavior and Uses 11 Monitor and Limit Screen Time 11 Manage Access 11 Damaged, Lost or Stolen Chromebook and Accessories 12 Damaged Devices and Technical Problems 12 Lost or Stolen Chromebooks and Accessories 12 Consequences for Inappropriate Behavior Involving Chromebook 12 Consequences for Lost, Stolen or Intentional Damage to a Chromebook 13 Consequences For Not Returning an Chromebook, Chromebook Accessories,  or Returning Damaged Items 14  District Policies About Technology 14    

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introduction We are excited to provide a Chromebook for every third through fifth grade student in Alexander County Schools. We believe having their own Chromebook will help our students learn in new and exciting ways. Students will be learning the technology sills that are essential for critical thinking, collaboration, creativity, and communication.    Your student’s Chromebook will open a new world of learning possibilities. It will also give your student and you, the parent or guardian, important new responsibilities.  In the pages that follow, we introduce you to your student’s new Chromebook, explain how to care for it, provide procedures, and list important rules for using it safely.    Video Introduction link   Video How to Set Up Home Wifi and Zscaler Account  Receiving the Chromebook The Chromebooks are the property of Alexander County Schools, and students will use them during the school year to complete assignments. Students and parents or guardians need to complete and submit all required paperwork before a Chromebook is assigned to a student.  Technology Fee Alexander County Schools requires that a technology fee be paid prior to deployment of the Chromebook to your child. The annual fee of $15.00 per device will cover/include individual student insurance and protective cover.  Returning the Chromebook Students who withdraw or unenroll from Alexander County Schools for any reason must return the district Chromebook, protective cover, power adapter, and cable in working condition on or before the date of withdrawal.  Opting Out Parents or Guardians have the right to ask that their student does not use a Chromebook or other technology resources provided by Alexander County Schools. You should be aware that the decision to limit or eliminate access to technology resources will significantly affect your student’s ability to work collaboratively on projects and assignments, and will hamper the development of skills. For more information on how to restrict technology use by your student, please contact your student’s school.    What is Personalized Learning? 

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North Carolina Department of Instruction and Alexander County Schools believe that  today’s digital-age classroom provides structures and supports for each student to have learning experiences based upon their individual needs and aspirations. With the support and guidance of their teachers, students in these student-centered learning environments can develop the agency to set goals, to make informed decisions about their learning, and to navigate their progress in a setting that is flexible and adaptable. Click here to read about North Carolina’s definition of Personalized Learning.  Why provide a Chromebook for every student? A Chromebook is a powerful technology device. When each student has a Chromebook just for his or her own use, the device can be personalized to meet individual interests and learning styles. Chromebooks include a camera (if Principals approve to turn them on), access to wifi, a word processor, access to Learning Management Systems, and access to Chromebook extensions. Chromebooks also come with built-in features that make learning easy and enjoyable for all students. Chromebooks are easy to carry and their batteries last a long time, so learning can take place anywhere.  Video Link to Device Introduction   Chromebook Basics The Chromebook is a small computer that has a screen that can be easily damaged. Chromebooks are useful and sturdy when cared for properly. Alexander County Schools would like to tell you about using and taking care of the Chromebook. Please read the pages that follow and be sure to contact your student’s teacher with any questions you might have.    VIdeo Link to Chromebook Basics/Features   What makes a Chromebook go? The Chromebook runs on an internal battery that can be recharged. Use only the Chromebook wall charger provided with your Chromebook to charge the device. Students are responsible for taking care of their chargers and cords and must be kept at home during the school year. They must return them along with the Chromebook at the end of the year or when they leave the Alexander County Schools.   Does the Chromebook come with a protective shell? Yes. Your Chromebook comes with a protective shell. The protective shell will only provide basic protection from everyday use. It is not designed to prevent damage from drops or abusive handling. Please use extreme caution when transporting your Chromebook.   

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    Cables and Cords 

● Please be careful when you plug a cable or cord into your Chromebook. This will prevent damage to the device. 

● Do not force a cable or plug into a Chromebook. ● Use only the district-provided Chromebook power adapter to charge the 

Chromebook. ● Do not write on or make any permanent marks on the cables or power 

adapter.  Video Link to Chromebook Cables and Cords  How do I care for the screen? To clean the screen use a soft, soft, dry anti-static, or microfiber cloth -- to wipe off the Chromebook. Never use window cleaners, household chemicals or cleaners, ammonia, alcohol or alcohol-based products, or other abrasives to clean your Chromebook. They could remove the special coating and/or scratch the screen. Also, do not use compressed air to clean ports (the little openings on the edges of the Chromebooks where cords are plugged in).To protect the screen while you are moving through the halls at school, close the Chromebook and carry the Chromebook in front of your body and avoid bumping into other students. The screens are particularly sensitive to damage from excessive pressure on the screen. 

● Do not lean on top of the Chromebook. ● Do not place anything near the Chromebook that could put pressure on the 

screen. ● Do not place anything in the carrying case that will press against the cover. ● Do not poke the screen. ● Do not place anything on the keyboard before closing the lid (e.g. pens, pencils, 

notebooks, earbuds).  Video Link to Chromebook Care  Chromebook Distractions Any electronic device can be a distraction and disrupt the sleep cycle if used right before bedtime. To discourage late-night, unmonitored use of the Chromebook, experts suggest that families store it and other electronic devices in a common room of the home. Identify a central location in your home where students should store and charge their device.  

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For Students - Responsible Uses Chromebooks can be a wonderful educational tool. Alexander County Schools (ACS) is excited to be able to provide each third through fifth grade student with Chromebooks for use at school and home. Responsibilities come with the privilege of Chromebook use, and some uses are not allowed. Students may use district resources to create files and projects for school related work, research, and college and career planning. Students will: 

● follow all district and classroom policies, procedures and guidelines when using technology. 

● treat others with respect and use appropriate language in all electronic interactions with others. 

● immediately tell a teacher or other adult staff member if an electronic comment or communication is received that makes them feel uncomfortable, or if they accidentally access inappropriate materials, pictures, video, or websites. 

● respect the work and intellectual property rights of others, and will not intentionally copy, damage, or delta another user’s work.  

● students will properly cite their sources when they use someone’s information, pictures, media, or other work in their own projects and assignments.   

● respect the privacy of others. Students will limit all in-school photography, video and audio recording to educational use.  

● students will use the Chrome browser to access the internet and Learning Management Systems  

 Video Link to Chromebook Responsibility  How do I transport the Chromebook when the weather is bad?  Always protect your Chromebook from the weather. Avoid exposing your Chromebook to extreme temperatures by keeping it in its case at all times. Always carry it in a backpack when outside. Also: 

● do not leave your Chromebook in heat above 95℉ . ● do not leave your Chromebook in cold temperatures below 32℉. ● keep the Chromebook away from water and extreme humidity. 

 Video Link to Your Device and the Weather  Keeping Your Chromebook Safe A Chromebook is a valuable device and could be the target of theft. To make sure this doesn’t happen: 

● never leave the Chromebook unattended in school or out of school. 

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● do not leave or store the Chromebook in a vehicle. ● do not lend the Chromebook to another person. You are solely responsible for 

the care and security of your Chromebook. ● do not use the Chromebook or allow it to be visible when waiting at a bus stop 

or when walking in the community. ● carry the Chromebook to and from school in a bookbag so that it is not visible. ● do not leave a Chromebook on the floor or ground, even if it is in a bookbag. It 

could be stepped on and damaged. ● a username and password will be required to prevent unauthorized access to 

your personal information on the Chromebook. Do not share your username and password with anyone else. 

 Video Link to Chromebook Safety  Is the information on my Chromebook safe? Digital identifications, email addresses, and the usernames and passwords for online systems and accounts, are for the students use only and should remain confidential. Never share your username and password with others and do not use another person’s username and password.    Using the Chromebook at School Your assigned Chromebook is intended for school use and must be brought to school every day with a fully charged battery. Students must bring their Chromebook to all classes, unless a teacher specifically instructs them not to do so. Students are responsible for completing all course work, even if they leave their assigned Chromebook at home. All activity on the Chromebook and district-issued email account, and Google Apps account, whether conducted at school or off-site, is subject to search as district property.    Google Apps for Education Students have access to G Suite Apps (formerly known as Google Apps for Education), an online suite of productivity tools. All teachers and students are provided Google Apps accounts. These accounts allow users to create and share collaborative presentations, documents, spreadsheets, and drawings. These items are created and housed within our Alexander County Schools domain. Additionally, students have access to an email account generated by Alexander County Schools. Students shall limit email use to communicating with teachers and other students within the Alexander County Schools domain. Students should not share passwords for Alexander County Schools Google accounts.  How are apps selected for student use? Alexander County Schools choose appropriate extensions through the G Suite App Store. These extensions: 

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● provide a rich, engaging learning experience. ● are appropriate for a PreK-12 school environment. ● have controls and navigation that are user-friendly. ● have limited advertising. ● have data privacy policies that restrict the use of student information.  

 For questions about these extensions contact Dr. Betsy Curry at ecurry@alexander.k12.nc.us.    Managing Your Files and Saving Your Work  G Suite Apps (Docs, Sheets, Slides, Drawings and Forms) automatically save to a student’s Google Drive. In addition, students may save images and documents to their Google Drive. Saving to Google Drive will make the file accessible from any computer with internet access. Students using Google Drive to work on their documents will not need to save their work, as Drive will save each keystroke as the work is being completed. It will be the responsibility of the student to maintain the integrity of their files and keep proper backups. Students will be trained on proper file management procedures.  Is the battery full? Students must bring the Chromebook to school every day with a fully charged battery. If the battery is not charged, students may not be able to participate in classroom learning activities.  Can I print from the Chromebook? Printing functionality via the Chromebook will not be supported by ACS. Teaching strategies will facilitate digital copies of homework. This supports college and career readiness for students and will help schools save paper.  Sound Sound must be muted at all times unless permission is obtained from the teacher for instructional purposes. Students are responsible for having their own headphones or earbuds. Classroom teachers will not provide headphones and earbuds for student use.   Video Link to Device Sound   What if the Chromebook is being repaired? Students will need to inform their teacher if their Chromebook needs to be repaired. Do not attempt to gain access to internal electronics or repair your Chromebook. If the Chromebook fails to work or is damaged, contact your teacher or school staff to report the problem as soon as possible. If the Chromebook is experiencing technical difficulties outside of school hours or during virtual school days, you will need to contact a school representative using a Google Voice number. This number will be 

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provided to students at the beginning of the school year. Students will receive a replacement Chromebook when their assigned device is being repaired. If there is a delay in assigning a replacement device, the teacher will allow more time for the student to complete required assignments.  Video Link to Chromebook Repairs  I have my own device. Do I have to use the school’s Chromebook? All children in grades third through fifth grade will be provided with a Chromebook to use while at school. It is not necessary for students to bring in their own device.  Using the Chromebook at Home All students in third through fifth grade will be able to bring their Chromebook home for learning purposes. All use of the district owned devices must comply with the Technology Responsible Use Policy. The policy can be found on our website or click this link.    Can I connect to my wifi at home? Students can connect to wireless networks using their district Chromebook, but all users must comply with district policies. Students will be provided directions for access to the home wireless network at the time of device distribution. This information will also be on the school’s websites as well. Please note that after five incorrect attempts to authenticate to the zscaler filter, the student's account will be locked. If your student's account becomes locked, please email, zscalerreset@alexander.k12.nc.us to request the accounts be unlocked. This information will be posted on each school's website as well. The required information in the email is a cell phone number for the parent or guardian (if a parent is making the request for a younger student) and a student number as well as a good time for a technology specialist to call for us to confirm the request.  Video How to Set Up Home Wifi and Zscaler Account  Chromebook Content is Not Private Chromebooks are the property of Alexander County Schools. Teachers and staff members can access the internet history, photos, and other information on the Chromebook at any time. Students are required to unlock the Chromebook upon request of district staff. If a student does not unlock the Chromebook when asked, they may receive behavior consequences in accordance with the Rights and Responsibilities Student Handbook.  Unauthorized Modifications to the Operating System - Hacked Chromebooks All Alexander County Schools Chromebooks are scanned remotely on a regular basis to ensure that security settings have not been changed or deleted. If a student has 

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accessed the internal parts of the Chromebooks, installed a program that changes device settings, or manually changed the settings, they will be assigned behavior consequences in accordance with this document and the Rights and Responsibilities Student Handbook. Pictures, Content, and Data Cameras and Microphones  The Chromebook has a built-in front facing camera and a built-in microphone, so students can take pictures, record audio, and video. All recording and pictures created with the Chromebook are subject to Alexander County Schools policies as well as state and federal laws.  

● Only take photographs, record audio or video during the school day if a teacher or administrator assigns it.  

● Never photograph, record video, or create an audio recording of another person without that person’s knowledge or permission.   

● Use of electronic devices and cameras are strictly prohibited in locker rooms and bathrooms. 

● Do not use the camera to take inappropriate photos or videos. ● Do not use the camera to take pictures or share the personal information of 

yourself or another individual. ● Do not use the camera or microphone to embarrass, bully, or harass anyone in 

any way, including students, staff or other individuals. ● Do not email, post to the internet, or electronically send images, video, or audio 

recording of other individuals, without their written permission.   Video Link to Chromebook Cameras and Microphones   Expectations for Using the Chromebook For Parents and Guardians In accordance with Alexander County Schools Acceptable Use of Technology Agreement for Students, parents and guardians are responsible for monitoring their child’s use of the Internet and access to district technology resources including the Chromebook, district-issued email account, online learning spaces, collaboration tools, and educational resources. Parents and guardians need to set clear expectations on appropriate use of electronic devices and limit access to the device in non-school hours. If your student is not following your rules, you have the right to limit access to the device while at home. The information included below is meant to assist you in setting expectations and monitoring your student’s use of the device. Set and communicate clear expectations for your student’s use of the Chromebook. The Common Sense Media Family Agreement provides an age-appropriate checklist that can be used to guide conversations with your child about responsible use of media and technology. This is available at http://goo.gl/Q9Ysbu.   

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Unacceptable Behavior and Uses Students may not use district technology resources to: 

● find, create, or send information to spread lies or misinformation; or harass, harm, or bully others. 

● gain unauthorized or inappropriate access to district technology resources. ● use, retrieve, store or send improper language, pictures, or other digital content. ● cheat, including getting or giving answers to tests; searching for and/or 

copying answers or information on the internet or other electronic resource.   ● violate copyright or licensing agreements. ● access inappropriate or blocked resources in any manner while on district 

property during school hours. ● share or post any personally-identifiable information about themselves or 

others that could help someone locate or contact them. This includes email address, full name, home or school address, phone number, parent or guardian names, or school name.   

● modify the operating system, add restrictions, remove security profiles, or vandalize district technology resources. 

● install any apps or software.  Monitor and Limit Screen Time The Chromebook is a great tool for learning, but it also has the potential to be a distraction. Adult supervision and clear expectations for appropriate use are critical. 

● Have your child use the device in a central location in your home, such as the kitchen or living room, so that you can easily monitor and supervise their use. 

● Set expectations that your child is to complete assignments and tasks before they use the device to access the internet, play games, or listen to music. 

 Manage Access When the device is at school on the district network, internet access is managed with the industry standard content filtering tools as required by the Children’s Internet Protection Act (CIPA). Content filtering tools cannot guarantee that all undesirable content is blocked. Teachers and staff make every effort to monitor online activity during school hours.  When the device is used at home or on a public WIFI network, students have unrestricted access to the Internet, including inappropriate websites and content. Parents with a home wireless network can filter it by installing special filtering software. Many cell phone and cable providers also offer filtering solutions. Simply do a Google search with your internet provider’s name and the terms “Parental Controls,” to learn more.  Video Link to Parent and Guardian Expectations 

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Damaged, Lost or Stolen Chromebook and Accessories Damaged Devices and Technical Problems Do not attempt to gain access to internal electronics or repair your Chromebook. If the Chromebook is experiencing technical difficulties outside of school hours or during virtual school days, you will need to contact a school representative using a Google Voice number. This number will be provided to students at the beginning of the school year. Students will receive a replacement Chromebook when their assigned device is being repaired. If there is a delay in assigning a replacement device, the teacher will allow more time for the student to complete required assignments.  Lost or Stolen Chromebooks and Accessories If the Chromebook is lost or stolen, report it to the main office of your school as soon as possible. Students who unenroll from Alexander County Schools must return the district Chromebook, case, power adapter, and cable in working condition to the main office of their school on or before the date of withdrawal. Failure to return district property or pay for lost, stolen or damaged equipment may result in legal action. If the Chromebook, case, and/or cord are lost, students and families may be held responsible for providing a replacement by paying the cost of replacement.  Consequences for Inappropriate Behavior Involving Chromebook The Alexander County Schools Student Handbook provides guidelines for interventions and consequences when students behave inappropriately. These guidelines also apply to incidents involving Chromebooks.  All students have the opportunity to use a Chromebook in support of personalized learning during school hours. Students may have the privilege to take a Chromebook home. Students who use their Chromebooks in an inappropriate manner, Alexander County Schools will have their Chromebook privileges restricted and may face other consequences relevant to the situation, including additional instruction in appropriate Chromebook use.  According to the Student Handbook, the unacceptable use of the district technology resources, including e-mail and the Internet, may result in one or more of the following consequences: suspension or cancelation of take home privileges, discipline under applicable district policies and procedures, or civil or criminal liability under applicable laws.  Level 1 Violations Level 1 intervention will generally be addressed by school staff members when a student has minimal or no prior violations. The staff’s response teaches correct, 

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alternative behavior so students can learn and demonstrate safe and respectful behavior.  Examples of Level 1 Chromebook violations include: 

● being off-task, using apps other than what the learning activity requires. ● treating Chromebooks carelessly. ● using the camera to take another’s pictures without their permission. ● airdropping material without permission. ● cheating or plagiarising by using the work of other access digitally. 

 Level 2 Violations Level 2 violations will generally result in interventions or disciplinary responses that involve the school administration. These actions aim to correct behavior by stressing the seriousness of the behavior while keeping the student in school. Note: A severe occurrence or repeated instances of a violation may be treated as a violation at a higher level.  Examples of Level 2 Chromebook violations include: 

● repeated violation following a previous intervention. ● sending or posting inappropriate or harmful text or images. ● making unauthorized modifications to the Chromebook operating system. 

 Level 3 Violations Level 3 violations may result in a dismissal from school for part of a day or an entire school day. Note: A severe occurrence or repeated instances of a violation may be treated as a violation at a higher level.  Examples of Level 3 Chromebook violations include: 

● intentional damage to a Chromebook. ● repeatedly using a Chromebook to bully and/or cheat. ● other actions which violate the district technology acceptable use policy. 

 Level 4 Violations Level 4 violations will result in the suspension of a student and possible notification of the police. A suspension is a removal from school for more than one day. Note: A severe occurrence or repeated instances of a violation may be treated as a violation at a higher level. An example of a level 4 Chromebook violation is willful access and damage to the district technology system or records.    Consequences for Lost, Stolen, or Intentional Damage to a Chromebook When a student’s Chromebook is lost, stolen or willfully damaged, the consequences include loss of privilege to take home a Chromebook, additional instruction in 

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appropriate Chromebook use, or other restitution based on the Student Handbook. These consequences will be applied in cases of: 

● broken screens caused by intentionally throwing or dropping the device. ● intentionally spilling liquid on the device. ● hitting another person or object with the device. ● damage caused to a device that was not in the Alexander County School case. ● tampering with the internal components of the Chromebook.  ● making unauthorized modification to the operating system. ● loss or damage to the USB cable, power adapter, and case. 

 Consequences For Not Returning an Chromebook, Chromebook Accessories, or Returning Damaged Items If a student does not return the Chromebook, case, cord, and/or charger, or return any of these items in a damaged condition at the end of the school year, or upon withdrawal, the student’s parent or guardian may be held liable for the replacement cost of the Chromebook.    Other Resources District Policies About Technology Alexander County Schools provides access to district technology resources for educational purposes. This access may be taken away at time for abusive or inappropriate conduct related to the use of district technology resources.     Students will follow all BOE policies that relate to the use of technology in the educational environment. Failure to follow any of these policies as written may constitute disciplinary action. BOE policy numbers: 3220, 3225, 3226 

 Failure to comply with the policies or guidelines in this document for care and use of the Chromebook may result in the loss of Chromebook privileges. Students shall obey all laws of the state, the federal government, as well as rules made by the school. Refer to the Alexander County Schools Code of Conduct, available on the county website, on prohibited behavior and consequences and Alexander County Board of Education Policies: 

● 3226/4205 Internet Safety ● 4300 Student Behavior Policies ● 4310 Integrity and Civility ● 3225/4312/7320 Technology Responsible Use ● 4315 Disruptive Behavior ● 4318 Use of Wireless Communicating Devices ● 4330 Theft, Trespass, and Damage to Property ● 4331 Assaults, Threats, and Harassment ● 4340 School Level Investigations ● 4342 Student Searches 

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Sources Consulted During the creation of this handbook, Alexander County Schools consulted websites and handbooks from the following districts:  Auburn City Schools Becker Public Schools Hopkins Schools Kildeer Countryside Community Consolidated School District MSD Decatur Township Minnetonka Public Schools Mooresville Public Schools Saint Paul Public Schools South Washington County Schools    

  

   

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Alexander County Schools Chromebook Policy Handbook 

Student Pledge   

○ I will take good care of my Chromebook during class. ○ I will only use my school issued gmail account to log onto my Chromebook.  ○ I will turn off the power to my Chromebook when it is not in use. ○ I will never loan out my Chromebook to other individuals. ○ I will not remove the Chromebook from the classroom unless I am told 

otherwise by the teacher. ○ I will keep food and beverages away from my Chromebook since they may 

cause damage to the device. ○ I will not disassemble any part of my Chromebook or attempt any repairs. ○ I will protect my Chromebook by always carrying it in a secure manner to avoid 

damage. ○ I will use my Chromebook in ways that are appropriate for education purposes. ○ I will not place decorations (stickers, markers, writing, etc.) on the Chromebook. ○ I understand that the Chromebook I am issued is subject to inspection at any 

time without notice and remains the property of Alexander County Schools. ○ I will follow the policies outlined in the Chromebook Policy Handbook and the 

District Acceptable Use Policy while at school, as well as outside the school day. ○ I will notify my teacher of any problems or damages. ○ I will use the Chromebook in a responsible way. ○ I agree to return the Chromebook case, power cord, and charger in good 

working condition.   School administration reserves the right to modify or revoke user privileges as deemed appropriate due to any violations of school policies, Alexander County Board of Education policies, and/or procedures.  Student Signature:___________________________________________________  Parent Signature: ___________________________________________________  Date:___________________________________________________________ 

  

Video Link to Chromebook Pledge  

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