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DIGITAL MEDIA FORUMJANUARY 21, 2015

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***This is being provided in a rough-draft format. Communication Access Realtime Translation (CART) is provided in order to facilitate communication accessibility and may not be a totally verbatim record of the proceedings.

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>> So we have a pretty full agenda. And what I'm going to do is share my screen. And I'm going to go through the agenda I sent to everybody and show you guys of what we've been working on and some new features and on the update and email and things like that. I'm going to transfer over sharing of the screen to Steven and Yvonne at one point and Steven is going to show us some stuff. And at the very end Mary is going to show us some information about video transcript service.

So welcome, everybody. I believe this is the third Digital Media Forum meeting And this is open to everybody who has an OmniUpdate account. It's also open to anybody really who wants to join us. So this is a forum so it's an open forum. If you have questions, if you have ideas about improving the site, social media is also covered usually. So if you have any questions, ideas, concerns, this is where you voice them. Or you can just send them directly to me and we can address them later. So it's pretty much an open book.

The first thing I'm going to talk about just give everybody an update I'm not going to show anything necessarily right now but an update on the types of communications I've been doing. I meet fairly regularly with the district directors and let them know how the counties are doing with updated Web sites. We talk about training and things like that.

So if -- also I've met recently with 4-H. I'm meeting with them again about getting online donations and maybe even helping them a little bit with some marketing to get

some online donations and things like that. I've met with different departments about their specific needs for the Web site. So if

you've ever had a question about either how do I get the word out through social media about something that's going on or if I want to add something new to the Web site, let me know. We probably have resources that can help here in the state office. And we would probably be able to help get you either a page or a feature. I can tell you what might work to get the word out about something or to add some content to the Web site.

Anyway, if you have any kind of issue or project you want help with and you're not really sure what to do with it, bring it to me and I can let you know if myself or somebody on our team can help you out

And also I've been doing some presentations, also. I'll be doing some presentations about health and technology and things like that. So I do presentations, too, so if you ever have a group that needs somebody to speak to them about different technology things just let me or Sam know and we can probably help you out with that.

All right. So the next thing I'm going to do is share my screen. And I will do that now. And you'll be able to see what I'm clicking around on.

Okay. So hopefully everybody can see my screen. I'm going to start with a few of the things that we've been doing for different

departments. And I don't know, I probably need to slide this -- probably need to minimize this, as well.

So this, for example, is something we've been working on with Mark Russell and Dr. Troxel this is Arkansas 4-H stallion service option. Steven and our team here have done a really great job figuring out a way to allow people to register to bid on horses, bid on breeding rights to horses.

So this is a separate Web site, Arkansasstallionauction.com. And all of the proceeds from this benefit 4-H. A 4-H I think horse program.

And you can click on a horse. And after you're registered, you can bid on it. And you get a notification. We're still working through a few legal issues. But this is a pretty dynamic site. And we're really hoping this goes off pretty well. Because the next year we're actually hoping to take the donations online. This year all of the registrations and information go to Mark Russell He's going to manage the bidding. It's basically like a silent auction online. I don't know that we have ever done anything like this before. But we're really excited to offer these kinds of features. This is something that normally you would have to outsource or do somewhere else or it just wouldn't be possible.

So Steven has done a really great job setting up this site. And Mark and his team, they are able to come in and edit any of these pages and add and remove information about any of these horses. So it's all done via a database. So we are connecting databases now to the Web site, which is really great.

There's an UAEX mini site in the works. I know Mary and her team are working on populating content for that. There's a Big Creek Web site. I think I showed that actually

in the December meeting to the faculty. And basically we have all of these mini Web sites that we can create that look a lot like our current Web site that are branded very similarly.

You can actually come in here and -- it's making me log back in again -- and you can see or I can see -- I'm not sure if everybody else can see this where you can come up under sites and you can choose all of these different sites. We have a car site. We have blogs. We have an auction site. A training site. So we're actually going to be working on a credit union mini site. So we've been working on all of these little mini sites.

Again, this is allowing us to set up and host a mini site where then someone can log in using their OmniUpdate credentials and it uses the OmniUpdate system without having to go to something like WordPress or anything like that. So we do have a team here and resources here that can work on these kind of mini sites.

Speaking of editing the Web site, we have a new OmniUpdate blogging feature. This is something that we just literally got set up last week. So we met with -- hang on. Let me get back in here.

Met with -- I'll show you where it is. It's under business and communities Strategic Planning.

And the team with the break-through solutions, they've been talking about wanting a blog to get information out there about community and economic development. And I said, well, hold your horses, don't start a whole separate blog. We can actually add in a blog feature within OmniUpdate so all of the blog content is constrained here in our Web site.

The good thing about that is it's easy to then go in and do a search on our Web site for that content instead of having somebody go in and search a whole separate site for it.

So we have created this break-through solutions blog feature just yesterday. What we did is set up a blog. There's a default page where you can come in and add information here. Just general information about break-through solutions and the things that they offer for community economic development.

And then you want to add a post. You click on post. Click on new. Blog post. You type in your title, the author, it might not even be you. You maybe have a ghost

writer or maybe have a guest blogger or something like that, you can have the author information here.

The description might be a little teaser text, want to know more about learning about tax breaks for small businesses in Arkansas. Find out more. That would click you over to the full article.

We can add tags. These are tags that the OmniUpdate team put in for us just by default. We can add any tags here we want So for example, if they do a story about community development and youth development and the people at 4-H say they have a

blog they can add a tag here for youth development, we can have a tag here for youth development, so someone searching on our site for youth development would find both blog articles. And it basically just crosses all of our content over.

So we've got, say, information maybe about Arkansas row crops. Well, maybe in economic development -- if they are talking about row crops in economic development They can then tag and cross reference each other.

This keeps our information, brings us siloed, and tells people, hey, we have more than just one type of resource here for the topic area.

And this is a really cool feature. Again, we just got this started. This isn't quite live yet because we're still getting information in from people who want to have a blog and we're going to work with Serena Fuller about having a food safety blog, as well. So those are a couple of people who have talked about having some interest in blogging.

So if you have ever thought about maybe adding a blog but weren't really committed to getting an entire WordPress blog and some of the hurdles that are involved in that, let us know. And we can set you up a blog within a section. Maybe it could be a county blog. Maybe it could be -- maybe Becky McPeake could start a wildlife blog or something like that.

Usually with blogging you want to think about the purpose, who your audience is, what you want to name the blog, and if you want it to be a back and forth conversation. There is a feature where you can turn on and off feedback and comments.

A true blog does invite comments so I encourage you to invite people to talk and go back and forth about your content. Otherwise, it's just sort of a Web site pushing out information and you're not inviting a discourse.

So along with social media, blogging is about back and forth conversation with your readers. And so you really want to have people submit questions to you because, we're supposed to be state experts on some of these things on topics or county experts. So it's good if you actually allow people to comment on it. I'm not thinking that we would have a huge number of people. But the idea would be maybe you post about once a week, a couple of times a month at least. No less than a couple of times a month.

You know, it would be great if you did it about once a week, if you did have a blog. Just think ahead what kind of content you're going to have. And how often you think you could post something. These articles don't have to be super long. They can just be a couple paragraph.

So something like that, if you really want to get out there and you're not really sure about social media, a blog is the way to go. Because then it keeps, again, the conversation here on our Web site and also the links will stay on our Web site. Social media, some important information can be pushed down in the feed and people forget about it. And not everybody is on social media, either. But everybody would be able to access our blog.

So as you can see, it's really easy to add a new post. I'm just going to click create

here. Come in, edit the page. Edit main content area. And then type in your content Hit save like you would on any normal page. And I have the rights to publish. Now,

once you get really used to this and we see you're doing a great job with publishing pages, I see no reason why you can't just go ahead and publish directly without sending it to myself or Steven for review.

If you are blogging as much as we hope you would be blogging, then it should just be a quick turn-around for you to go in, edit a post, add a post, add some tags, and just publish it directly to the Web site. So you wouldn't have to wait for somebody to approve it.

And I can just go ahead and delete this page because I don't want to keep it. But you can see this other post I made yesterday. A sample post. And it's just small business and taxes. And when I added the name, small businesses and taxes, the page title in the URL up here, it says small businesses and taxes. So it's going to be important you add information in keywords if you are going to blogging Because that's how people are searching online. And it's going to be more likely people will find our stories.

So anyway, this is a really exciting feature. Like I said, we just tested it out yesterday, it just came to us on Thursday or Friday of last week. So it's really new. But please don't hesitate to let us know if you're interested in blogging or having a blog to post articles or anything like that. And I can help you maybe with some strategies for getting you, you know, content and having new visitors come to the page.

Because what this will do is just get more traffic to our Web site, too. And Google Analytics will be crawling these pages so we'll be able to track visitors and things like that.

Speaking of visitors, there are ways -- let me get to the front end of this so that people can subscribe. On some of the pages on the default master blog page we're going to have for the extension, there's going to be a way that we have sort of a global extension blog page. And there's going to be a way for people to sign up to get alerts.

So just like on WordPress if people want to sign up to say I want to get an email every time this blog is published they can sign up for that so you don't have to send out an additional newsletter to tell them in email, hey, we just updated the blog. So it's going to work a lot like a regular blog will.

I don't know if you have any questions about that I have everything hidden. So if you have any questions about that, Mary, just let me know.

>> Okay, Amy, there's a question about tags, do you want to take that now? >> Yeah, sure.>> Okay It's Karen Collins asked, are there 4-H WEP, EHC or FCS tags? >> We can easily add any tags you want to add. So if you start writing in a story,

hey, let us know, we want to add a tag in. Steven and I can go in the code and add in those check boxes. And just think about things that might cross reference that a lot of

people might want to know about. So yeah, really the sky is the limit to whatever tags we want to add in there. That was a really good question. So that's about it for the blogs. Again, just let us know. Think about it if you're

interested in having a blog, just give me a call and I can talk to you about it and tell you if a blog is the way to go for you. It's really thinking ahead and what your goals are and the audience you want to reach.

Again if your audience isn't really on Facebook, you're not sure they are, or maybe your messages are getting drowned out on Facebook, it could be a blog might be the way to go. Especially if you have something more than just a little snippet of information to share. Maybe you've got more in-depth information, that's where a blog would really come in handy.

All right. So that's the blog. And the next thing we're going to talk about it Constant Contact.

So I sent an email out and let everybody know I believe it was last month about Constant Contact. So we now have a Constant Contact account. And it is sort of a global extension Constant Contact log-in. And I sent an inquiry last month I think or the month before who all is interested in maybe sending e-newsletters out

And I got a really good response. And to those people I sent the information and the log-in information yesterday. I'm going to share this with you guys, if you're not interested in email, that's fine, go do something else for a second. But email is going to be a good way to again to hit people who are not in the social media, don't care about social media, or only go to social media for fun and they are not really there to learn anything.

A lot of people really like getting an e-newsletter and it's just a way you can maybe have a little teaser text and click more and maybe the bigger story. This would be a great hand-in-hand tool with your blog. If you had a blog, you can have a full story and then a teaser text in an email.

This is used very frequently to send out alerts and eBlasts people like to call them. What's great about this is it's very quantifiable. You can find out who opened your

email. How many people read it. How many clicks you got. We can track via Google Analytics whole campaigns. So if you have say a

donations campaign and you want to title that campaign we can track that in Google Analytics and Constant Contact to find out how well your marketing plan worked out.

We have a master template. So this is what it looks like when you log into Constant Contact. Everybody is going to have the same log-in and password. And we're allowing people up to about 500 people on their sign-up lists. Constant Contact bills you based on your database size. So if your database size gets over 500, you go up to another tier.

And I sent that pricing I believe it's $35 or $45 or something like that a month. So

once you're kicked out of that 500 tier, we ask we're either going to bill you back for that or maybe set up your own separate Constant Contact. You wouldn't lose your contacts or anything. But you might want to set up your own account.

This is sort of the training wheels for e-newsletters and it's possible your list might not get over 500. And that's fine. It's really a good problem to have if it's over 500. Because then you can just go up and up. And again, it's a really great way to know if people are interested in hearing back from you. And you can track that.

So this is what it looks like when you log into Constant Contact. Angie Freel has been in She's already added a 4-H science newsletter. She created this in Constant Contact.

She did a great job. She sent it. 104 sent. She had a really good open rate. But it also tracks forwards, bounces. It should clean up your newsletter list. So if someone doesn't use an email, it's just a dead email, it should just clean that out.

She has lists she uploaded so you can segment to whatever list you want to upload. You can manage whatever list you want.

This is a master extension template. I have this labeled please copy. So if you were going to start this, you might actually copy this instead of just saving over it.

So you can say, yeah, I like this. You can change your fonts. Your colors. This one has been branded from Constant Contact for us. So this pretty much holds our logo and the links, publications, county offices, all of the relevant links we want to include probably in our newsletter.

If you want to create your own, you can preview it and hit continue. You can just copy this and create your whole list. You can upload a list from Zimbra. Say you got an email list from Zimbra. It's a little tricky Zimbra doesn't just let you export a list for some reason. You can just copy out from the to line, everybody that's in that list, put it in Excel and import in that list. I would suggest naming a list if you're going to do it Crawford County 4-H, something pretty specific so no one else is going to accidentally use this list.

In Constant Contact because we have a global account, everybody is going to be able to come in and see your list and your newsletter. We have not had an issue with people doing that, editing over people's pages in OmniUpdate. I don't anticipate having that trouble in Constant Contact, either. But if you're worried about that, that might mean you want to start your own Constant Contact and not use this global one.

But anyway, Constant Contact has really great training There's live chats. There's help almost 24/7. And they are pretty Johnny on the Spot with helping you out. So if you wanted to come in and say, okay, I just want to create a whole new email, I want to create a brand-new one. I don't want to use any of these templates. I just want to create a new one.

And you can use -- there's predone templates here. You know, select whichever one you want. And then this is where you can come in. Hover over. You edit it. Edit

this block. Edit the colors, edit the font, edit the photo. Upload your own photos, upload your own logos. Again a newsletter doesn't have to be really long. It can just be an announcement or something. It can be a photo and announcement. It can be congrats to this team or something like that.

I would recommend sending out a newsletter -- if you're going to start a newsletter list, send out a newsletter no less than once a month. You know, once a week is probably fine. A couple of times a month is great. You just don't want to be sending out newsletters constantly because then people might want to unsubscribe from it. But you do want to let them remember oh, yeah, I did sign up for that newsletter. Because if you wait too long in between sending newsletters, people will forget and they will unsubscribe and say, I don't remember signing up for this.

So you just want to make sure you have some sort of plan for writing a newsletter. If you're already writing newsletters for print, this might be an opportunity for you to also just copy and paste that content into Constant Contact and send out to people who might not want to get printed newsletter. Might save you some postage and time. So this is a really great way -- an opportunity for you to grow your list and find out your clients, if they want to get an e-newsletter -- a lot of people would rather get an e-newsletter. You might just find out from them, hey, would you rather get a printed newsletter or an e-newsletter? And then if you do want to start a Constant Contact, let me know and I can tell you get started. It's really pretty easy. It's very user friendly

And again, they have training If I can't help you out for some reason, then they have a lot of training available.

So I was just going to show you sort of the overview of that. Again, it also has tracking. It will let you know how well a campaign did. It's really, really robust. And this is used worldwide. And we get a discount being in education. So we get a 30% discount on top of if -- if you go over the 500 number, you'll get a discount for -- 30% discount off their pricing that's shown on their Web site.

I don't know that they say that on their Web site. But if you look at the pricing on their Web site, just take off 30% because you're in education.

Do we have any questions about that? >> Great, yes. There are several. So let me go to the top to the first one. First of all, Kristin Higgins said they have about 7,000 contacts on their Constant

Contact account. Just FYI. Cynthia Roy wanted to know, can you include other people's newsletters in your

newsletter? For instance, if I wanted to include Angie's science newsletter within mine letter?

>> What I would do with that -- that's a good question There's probably going to be a link to read the newsletter online.

So what I would do with that is find that link for her newsletter. I need to go back and open it and see. Often these things will say, can't read this, read it online. And it

has a link. So instead of maybe copying and pasting her content, you know, you might just

have a link that says, we have a lot more information detailed about this in the Clover Stem newsletter. Click this link to read it online.

I'm pretty sure that most of these will offer an online link because some email clients sometimes Zimbra, sometimes Gmail like don't show images or it's not showing up right. So they offer that read it online link. And I believe that's archived.

That's a really good question. And with that, I would probably say that's the best way to go. That way you're not having to copy and paste her content into your newsletter or something like that

>> Okay. We have some more questions. Let me see. So Brad Runsick has asked, so what's the benefit to using Constant Contact versus just sending an email to a list of producers? And let me tell you what Kristin responded to him and have you add in. Kristin Higgins said that she thinks Constant Contact makes the emails stand out, you can put in pictures, links, et cetera, that might not work out in your email.

>> That's exactly right. So if you've got photos and also links to PDFs, links to further articles, No. 1, if you're sending out to mass amounts of people from your Outlook constantly, what Constant Contact is is they have a series of servers that send out so that it doesn't look like you're spamming people.

So back in the old days, and people still do it, people would have lists of hundreds and hundreds of people in their Outlook for example. You can send out a quick message to them. But after a while if you're constantly sending back and forth, at least this was the reason that we used to have what's called an iron court server. And it's a server that has many different IP addresses. So you're sending Constant Contact from many different IP addresses. So it doesn't see one person is spamming all of these people. It sends out from a range.

So it's possible, you know, I don't know how much -- Sam would probably have to answer this question How likely it is that you would get blacklisted for spamming. Because you're sending out to this blast of people. And it's possible sometimes those receiving servers might see you as a spammer.

Constant Contact though, sends out from a range of IP addresses. And then you're not going to be flagged as possible spam. That's one of the reasons.

But the other one is that you can make graphics of course like she was saying. You can have -- you don't have to have attachments. You just have links that then send you somewhere. You can have you know different colors and photos. And people are used to getting an e-newsletter. It's branded with our logo.

You can forward it to somebody and then you can track that. It's really difficult to track anything if you're sending out to a bunch -- it really depends on what your message is. If you want to track and see how many people are opening it, how many people clicked on it, how many people -- what the click-through rate was, if you send it

from Outlook, you don't have any of that information. For all you know, people are just deleting it all.

So for things with Constant Contact and software like that it tells you like we saw with Angie's, this many people opened it. This many people read it. She knows it's going to a pretty good audience. It has almost a 50% open rate, which is great. And people aren't just deleting it.

So that's the kind of information you want to get. You know if you're just sending out -- shooting out a message to people and it's like, hey, don't forget about the meeting tonight. That's not what a newsletter is for A newsletter is really about sending out quality information It just makes it look nicer as a marketing tool, as well.

>> Okay We have a few more questions. Jerry LaFleur wants to know, are we charged to use the global list? >> Up until 500, no. Once you get -- once you have your list and say it hits 501, you

know, Sam and I -- this is all sort of new. We talked about possibly billing back to your department for the bigger list.

Because we would get charged more and we couldn't possibly hold thousands and thousands and thousands because everybody would start getting more people and then that would just become cost prohibitive for us. But up to 500 we're prepared to host that many for as many people as want to try it out.

So like I said, this is sort of the training wheels of Constant Contact. But we will cover up to 500 on your list.

>> Okay The next question from Cynthia Rory is can these newsletters be printed and mailed?

>> I think there's usually a print version You should be able to. There's a printable version. That's my stats. Let me get to it. That's a good question. Again, we just started this like last month.

These are your stats. So it looks like you can print your stats. I'm going to copy this so I don't mess with her original.

Once you send it, once you receive it, it's pretty much going to look like this. I mean, it's going to look like I'm looking at it right here. You know can't see this because you have to forward it to a friend, join our mailing list.

We have unsubscribed feature, which is very important. The thing about printing them, if that's how you're going to do it, is, you know, if you

have any links like this, she's got a video here, she's got links and things, you know, that take you to different Web sites. Those are going to be not useful in a printed version.

So it really sort of depends on if you want to -- what you're putting in there. I don't see why it wouldn't be able to be. You would just have to have like a color printer available. And it's not going to be like a trifold thing, depending on how long it is, it might not fit on one page, either.

You would probably be able to print out, if you made them sort of a shorter

newsletter, to print on your print screen or something like that. I don't see why you couldn't. You just probably have to play around with it a little bit.

This one looks too long for example to fit on an 8.5 by 11 page. So it really sort of depends on how you would want to do it.

I don't see why it wouldn't be.>> Well, and Amy, if anybody out there has printed and mailed a Constant Contact

newsletter, if they would put it in the text chat that would help.>> Yeah, I have my email closed. I received her newsletter. So I have my email

closed right now. So I don't have it open to check and see if there's a view online or anything like that. I can click preview and see what it looks like.

>> And maybe we can park this question to the end.>> That is a good question, though.>> Because we have several more for you>> Okay.>> Okay. Katie Holland wants to know, is there a widget or anything we can embed

in our Web site to have email addresses directly submitted into a particular Constant Contact list?

>> Funny you should say that, yes. So we are working on -- Steven is working on this. A page where we have sort of a global sign-up. And that's the other thing I wanted to do. Where I'm a visitor I come to the extension site. Yeah, I want extension news And we're going to work with the communications department to have sort of a general what's happening in the extension this month. But then say you want to hear from 4-H or the FNET team or SNAP-Ed or something like that My goal is to have a page somewhat like this. And we have this register page which is actually live -- let's see if I can find it. The Zoom features are all -- here it is.

So this is a page that we have created where right now, this is what it looks like. My ideal is say, choose the topic areas you would like to hear from. Oh, yeah, I would love to hear from business development, fortune news And maybe not all counties will be doing a newsletter but you can select the wins that are at least available. Oh, yeah, I'm in Pulaski County, I'm going to check that box, too, I want to receive.

So then I will get signed up to all of those lists. And so my goal is to have a global sign-up page. So people can see all of the different departments. Like I didn't know we did, you know, voting -- voter education. Yeah, I would like to hear about those

And hopefully what I can do is integrate the CED Constant Contact sign-up into this page. I'm trying to see if we can do something like that.

Again, we can also have a little sign-up widget on your county page sign up hear for our newsletters. It can either have an embedded area on your page or it can click over to this page where people ask see all of the different things they can sign up for.

So yeah, that's a really good question. So this is sort of the dream we're working towards of having a global sign-up and a global extension e-newsletter for everybody.

>> Next question, what are the U of A logo usage guides with the templates? >> That my assumption would be that they would follow pretty much all of our other

ones. What I did in this one -- let me get back to it. So I sent them the information probably anything that you used online would apply

to an e-newsletter. So we use the same logo that we have in our header. I think it would just be

anything that's for use online or in publications would also apply here So I don't know that we really -- I probably need to talk to Mary about that and ask

her if there's any kind of special circumstances we would need for e- newsletters. Or if she already has some information about that But that's actually something that I should write down and talk to Mary about.

>> All of the text chat will be saved so that you can review it, Amy. And also people are putting lots of good suggestions back in. So that will be saved. Because we won't be able to acknowledge everything that's being put in the text chat. We're going to try to answer all of the questions.

There's one more. Bev Dunaway asked, and it's been a bit ago, are we talking about accessing Constant Contact from within Outlook only?

>> You can get to it from any email client. So Constant Contact is a separate Web site. You go there and you build your newsletter. And it will go to anybody. It will go to Gmail. It will go to anything

I personally use Outlook. A lot of people use Zimbra So you can upload lists from Outlook You can upload lists from Excel files So it can connect pretty much anything. It's made to connect to all kinds of different email clients So you don't have to have Outlook necessarily to use it.

>> Okay. It looks like I think I've covered everybody's questions. If I've missed one, go ahead and send it in the text chat and I'll send it back to you, Amy.

>> Great. Good. I'm glad we had a lot of interest in that. And you know, there are classes, also, that they offer at Constant Contact. And I can help you out with writing for a newsletter is -- for an e-newsletter is probably fairly similar to writing for a regular newsletter.

But you want to avoid words like free or a bunch of exclamation points because that's going to be caught in spam filters. So there are tips in Constant Contact for crafting a newsletter to make sure they get past those spam filters. And if you really get into writing for newsletters, e-newsletters, then I can help you out with that.

Glad there was a lot of interest in that. The last thing I'm going to talk about before I hand it over is Google Analytics We

have some fairly exciting information to share with you about Google Analytics. This is our global Google Analytics page here. And I'm going to come up to the homepage. I'm going to look at all Web site data.

And something that we added just a couple of weeks ago was something called Universal Analytics. We had thought that this was added a long time ago. But it wasn't. Long story with that.

But anyway it's enacted now. What Universal Analytics allows us to do is several things.

We can now track data about -- not just -- we used to only be able to track like information about you know browsers and things like that that people were using. Now we can go in and look at demographics We can look at the age of people.

As you can see, this is when we started it. So we started getting data on this date in January, January 5th. So now you can actually see the data.

This is the age range of the people who come to our Web site. So we have you know sort of skewed a little bit older. We have not as much

information -- interest from people 18 to 24, which is not surprising. They are all on social media.

We have gender information. Male and female. And this is, again, the information that Google is getting from browser histories and things like that.

A little bit creepy. But it can find out who is coming to your Web site. We don't know who these people are. There are privacy laws that keep people from knowing that.

So now we can do age, gender. The other thing is event tracking. So say you've got a PDF download that you want

to know how many people are looking at that download. Again, this just started once the Google Analytics was updated with Universal. So we have download information. Emails.

These are events Somebody clicked on email links. This is from March 1st to January 19th. Of course it's only going to track this information since we added it in January.

How many people clicked on a phone number that might be on a device where you can actually click and call somebody. How many people downloaded PDF.

We have a specific event for the Farm Bill base acre fact sheet which shows up because we named this event. If you have a PDF that you're really interested in tracking that's on this site that, say you spend a lot of time creating this and you upload it and you always wonder how many people are actually downloading this thing, so you can find out if it's worth your while or not to keep doing this, at least posting it to the Web site. Let us know and we can create separate tracking for that.

Since the beginning of time when we added that in, that tracking in, 11 people have downloaded that people specific Which is kind of varied on the Farm Bill page. So that's pretty good information to have

Say you've got a big event coming up and you've got a PDF file you put up on the Web site and you want to know how popular it is, let us know and we can add tracking

to that specific PDF file or Word file or PowerPoint file or whatever it is. And we can track how many people download it.

At some point we can actually add in tracking for -- say you posted video. We can track how many people watch the whole video How many people paused it. How many people left the video.

You can also get that information from YouTube But we are able to do that as an event in Google Analytics, as well. So this is pretty interesting information. Because we don't do paid advertising there are still features in Google Analytics that we don't use because we don't have a conversion rate. Say we don't have a monetary number assigned to downloading the Farm Bill fact sheet. So it's not worth it to us like if you wanted to put that in hours oh, yeah, it's like 50 bucks for this PDF or something like that. Then we can add an actual monetary amount to that. Google wants you to add a monetary amount to everything. Just so you can find sort of an ROI for your Web site.

So we can add that if you want to. But since we don't do paid advertising, there's some features in Google Analytics that we just never use. But these events are important to us because people are asking all the time, how many people downloaded my file? And until this month, I wasn't able to tell them. So this is really good information. So just let us know if you want to track anything and we can add that code.

Any other questions about any of this? >> Amy, currently there are none in the text chat. >> Okay It's a lot of information. Google Analytics has a ton of information in it. So

it's a very robust feature. So if you're ever wondering about the stats for your page or if you want a report or something like that, let me know, and I can come in and export a report for you for any particular page. I can actually get under here under site content, all pages. I can show you what pages are popular. I can search for your page. I can tell you how many people went to the page.

This is again traffic from last year to this year. So this is a big number. I can change this to just this month. Apply. And I can show you this is the traffic for just this month.

So if you have a range of time you want us to track, we can do that, too.>> Okay We have a tracking question. Or a couple of them.>> Okay >> Let me give them to you all at once. Who do we ask to track, you -- >> Yes. >> -- or is this something we can set up on our pages? And how far ahead of time

do we need to let you know to track? >> If you can just let me know, say you upload a PDF file, say you are going to

upload it tomorrow. Just let me know beforehand. Actually you can upload the PDF file and let us know, myself and Steven, and we can add specific tracking code. It really

depends on what you want to track. There are filters I can add so you can look at the information at any time. There's a couple of things I can do. I can give you a log-in to Google Analytics to

read only. And you can log in and mess around in Google Analytics. It's a lot of information. So it's probably information overload. Some of it you might

not care about it. And there's different ways that you can enter different dimensions and features in Google Analytics. So just know ahead of time you're going to get sort of an avalanche of information if you get Google Analytics, which is fine. I can show you how to walk through that.

There is a gadget in OmniUpdate that has never quite worked right in my opinion that actually shows you your stats over on the right. It's like a little gadget. So you're logged into OmniUpdate page -- I can probably go in here and show you what it looks like if it's set up.

And it works but it starts the day I set it up. You won't get historical data Because I have to add what's called a feature -- a filter. And so when I add a filter in Google Analytics, it starts that day and goes forward. You won't get information from the past six months.

So it really depends on what kind of data you want. If you want historical data, don't worry about the Google thing. But the gadget in OmniUpdate.

Let me see if I can get in here and show you what one looks like. It may or may not show up correctly.

Page analytics. So this is -- this is what it looks like. It's probably not set up for this particular page

is why it says zero. But if I set up the right filter, this is what it would look like. So you can do the last seven days, today, yesterday

Again, it's just if you ask me to start this today, it's going to start today It won't give you information about two months ago.

So you know, that's fine. If you want to start it today and go forward and you know going forward how many people are looking at your pages. But it will show you page use, unique page use. Exit rate. And then what you can do is add this to your dashboard so when you look in OmniUpdate, you can see these dashboards with average page -- average time per visit, last seven days, page views

I have non-county set up and I have county set up So I've got different gadgets for that.

I just go straight into Google Analytics I don't know the veracity of some of these things coming from OmniUpdate. It's supposed to be pulling from Google Analytics. But the numbers are not ever quite matched up. So it's either something I'm doing wrong and I've submitted to them a bunch of questions about this. So if you want that gadget, I'm happy to set it up for you. I would just take that data with a grain of salt. The data that comes directly from Google Analytics is probably the way to go. And I

can send you a -- if you have a Gmail account, I can set you up to log into Google Analytics and look at it.

I hope that answers the question. Anything else? >> No more questions at this time.>> Okay I think the next thing we're going to talk about is online donations. And I

don't know if -- I'm going to stop sharing. And I believe Steven and Yvonne are going to take it from here for online donations. And then Steven is going to talk about a Flickr gadget and Mary is going to talk about video transcribing services.

So take it away Steven. >> Welcome to our online giving donation Web site demonstration. As you can see

we have a field called designation. And as this program is built up, different program areas will be in this drop-down. And they can receive online donations.

Type in your gift amount. And if they wish to do additional gifts, press that. And again, pick another place. Put in your amount --

>> Excuse me; could you make it larger? I can't read it >> About me is all the required -->> Steven, I think you need to stop sharing and go again because it's really blurred

and they can't see. And we probably need to start it over. So let's see what we can do. >> We're going to go to the Web site and let's try it live. This has been modified for 4-H, the 4-H logo at the top. And it's showing as proof of

concept two donation locations. Do a drop-down. The Congress trip. Just pick one. Yeah. Right.

And then we would be able to put in an amount. What we were doing here was to show that we can take the -- go to -->> Excuse me again; it's still really blurry and we're getting comments on here that

it's very distorted, they can't read anything or see anything. >> I have no idea. >> So Steven, are you on your computer? >> Yes, I'm just sitting here. I'm sharing the screen.>> Stop sharing. And then which browser are you using? >> Chrome. >> Before you start sharing again, would you check your settings? And then let's

try it again. >> Do you have a specific resolution we should be using? >> I'm not looking at resolution as much as I usually look at the text size. But it

must be -- it might be a resolution thing. Sam, I'm going to ask you to help me out here, too, if you have any ideas. And make sure you're full screen.

If everybody will just bear with us just a second.

>> Go up and hit settings up in the upper corner there.>> Okay. >> I don't know if it would help. I could show you my screen. If my screen was

clear to everybody. >> And Yvonne would talk you through it? >> Yeah, we can try it that way. >> Okay, Steven and Yvonne -->> Unfortunately your screen is very small to me over here. >> You can -->> Let's just go to Dgifts.uaex.edu.>> Do you want Amy Cole to do that? >> Yeah, let's try that.>> Amy, go ahead and share your screen and go ahead and do that. And Yvonne

and Steven, keep your microphone open and let's see if we can do that.>> All right.>> Once they are doing that, all of our participants, once she shares her screen, if

you're having -- if you're on your computer and having a hard time, if you go up to more at the top and in the middle, you can go to original size or you can go -- change it to fit to window.

Okay. That is much clearer. Go ahead, Yvonne. >> Okay Can you still hear me? >> Yes.>> Yes.>> Okay. If you'll look at the designation line, as this program is built up over time,

different departments and programs can be in this drop-down. And you select one -- just select one.

>> Okay.>> And put in an amount less than $900. Okay. Then in the about me, this is the

information that's needed to process this donation. First and last. Address. City. State and zip. Okay. And a legitimate email address. Yeah, something you can get to and show

everyone. And a phone number All right. If you'll go down and hit review your gifts. Okay. If there were any errors, you know, where you partially fill something out or

whatever, this is where it would show up as an error. Some of the fields, though, that have the red asterisk on the previous screen, they

won't let you go ahead without them. But there are some things as you go further on that you may have left part of it out. And that would be an error.

But notice you can see that she has chosen the 4-H Congress trip. If you'll hit submit.

All right. For the sake of testing, if you'll go down to card type, select Visa. And put a 4 and then 15 1s.

>> 15, okay.>> And the CVN is three 1s. And the date is any date past where we are now >> Oh, just do something like that? >> Right.>> Okay.>> And go on down. >> Click next? >> Yes >> Okay.>> And hit donate. And return to Web site >> Oh, great.>> We'll get a thank you. And then Amy will get an email that will show her receipt.>> Cool Oh, that's great..>> So if you check your email, it should be there. >> I have my email closed right now>> Yeah. But anyway, you'll get a receipt that shows exactly who you donated to.>> Cool.>> And how much. Which card you used. And the important thing is the order

number and the date. And that helps match them up for tax seasons and stuff like that. What we have also done is shown that we can go a direct donate button from like 4-

H wanted to do one. So if you go back up to where it says Dgifts and back up and then right there type in fourh/ enter, this is proof -- yeah, this is just in proof of concept mode. But you can see that it's logoed out. And what would happen from their 4-H page or pages, that we have a donate button. And it would come right to this department to see if they had their own sub web, if you will, and it's logoed out for them. And it just has their department stuff in the drop-down.

If you touch designation, see, it's just showing the two things we were given as proof of concept.

>> Okay.>> But you can add and subtract as you go along. Like you may have a one-time thing. It can go on there. And when it's over, it's

taken off >> That's very cool. >> And of course if you go to the donationsuaex.edu/nalc -- nalc -->> I'm a little dyslexic this morning. >> See the law center has the same thing. But you notice they only have one

possible location and a designation. There is no drop-down. Whereas 4-H would have plenty.

>> Uh-huh. >> So that's how we would make it, you know, work for different areas And you also notice in the NALC, it doesn't have about spouse, about employer and

all of that other stuff. Because they are not collecting that information. >> Right. >> So it's easier to leave it in until you say, well, we don't need that. And then we

take it out. >> Cool >> Okay. Does anybody have any questions? >> Yes, there are several questions. The first one is, why less than $900? >> Oh, it's just for testing.>> That makes sense.>> It's just for testing. The 900 is the flag for fraud. >> Okay. >> For testing. For testing. So we would see what the fraud flags looked like. >> Okay So if I wanted to give $1500 in the actual real world -->> We don't care. We want all your money

(Chuckles).>> We just don't take cents. >> Okay. >> No 50 cents, 25 cents. No 44 cents. >> All right. The next question -- we have several more questions.>> Uh-huh.>> Any way to be able to tie into our county 501(c)(3) 4-H foundation's checking

account? >> I don't get that. What? Oh, you mean like the county has a checking account?>> For their 4-H foundation that's a 501(c)(3) that can take -->> So it's a separate thing, right? >> Yes, I'm assuming that's correct. Brad? Brad Runsick is asking the question.

Yeah, he says yes, it's a separate account.>> Then it might say Bradley County 4-H. >> Okay >> In the designation. And then behind it is Oregon fund for the money people.

You know how they love their Oregon fund. I don't see this part but behind this trip is an Oregon fund. So it goes specifically to that Oregon fund

>> All right. There's another -- there's some more questions. Hang on. Would we be able to -- Kristin Higgins is asking, would we be able to use this for

conference registration?

>> No, Kristin, there is a registration program that's separate. >> The next question, and bear with me. And I'm really going to have to send Zoom

support this -->> Let me ask you a question, though. It really could be but that's kind of --

because we're asking them to put in an amount. But if you wanted to use it for registration, you would have to set the amount, wouldn't you?

>> Yeah. So that's something you could test -->> We could do that. But here is the thing, there is a registration program already. >> Okay. >> And it does all sorts of neat and nifty things.

(Chuckles).>> Okay For the sake of time, I'm going to park that one. Any of these that we're

not answering fully, you can always email, call, and we can -- or we can stay on at the end and cover in detail.

Another question, can this be for county programs or is it only for 4-H? And you might have answered that already; I'm sorry.

>> No, you can use it for county programs. And some county programs have time limits. You say it starts in February and it ends in August or something like that.

We could do that >> Uh-huh.>> But it's all tied to an Oregon fund. It's got to have a separate Oregon fund

combination. Make sure the money goes to the right place. >> Okay Thank you Next question is from Belinda Weaver. Are reports of these

gifts sent to the development office in some way? >> Yes.>> Okay. Next question from Karen Ballard. What does relationship to Ag

Development Council mean? What are the choices?>> Oh, hit the drop-down. No. Further down in the bottom of the about me. Up,

up, up. >> Oh, I see.>> Yeah. I keep wanting to move my mouse for you. And it does not work at all. See there, those are the choices. Now, I will have to tell you that Merritt Royal was the one who provided that. So if there needs to be more or some of it needs to be taken off, that can be done,

too. Click the about my spouse. See Maybe you don't collect that information. So that

can go away. About my employer, same story. Now, some employers do do a matching gift. So that was why that was requested

that be there. And in memorial and all, that's pretty much self explanatory.

>> Okay. There's another question. Is there a fee for using this at the county level? >> You mean like adding your stuff to the drop-down list? >> There's no detail. But I'm guessing yes.>> Not that I know of, no. >> Okay. >> You can send me money, if you would like. I'm not proud.

(Chuckles)>> Okay Yes, for using the service. All right. There's a couple of things. And this is just a Zoom teaching moment.

Some of you are having a difficult time seeing the screen share. So in any screen share, if you're on your computer up at the top in the middle it says -- like I'm seeing, you are viewing any call screen, it says more, you can either fit to window or resize it. So if you're having a hard time seeing that.

And if anything else is not working, we'll have to test it later. Those are all of the questions I'm seeing right now related to online giving.>> Right. If you have any more questions, you can send me an email. >> All right. >> Thank you very much. >> Thanks, Yvonne. Next up we have the new Flickr gadget. And I'm not sure if we want Steven to try

his computer or if he just wants to walk me through doing the Flickr gadget or if he just wants to come into my office and do this. Any one of those ways is fine. Steven, I can stop sharing if you want to try it over there.

>> Steven is heading your way.>> Okay That would probably be a good way to do it

(Background talking.)>> All right. So I'll let him have a seat here. You can drive my computer. >> All right. Let's see. Did you get the chat link that I sent you? >> Huh-uh.>> No? Did you have the page already open? >> It can be anything. If you want to go to the I.T. page under support units. I have

a testing page under there. I.T. and then Web site help 1 is the one I test on a lot. >> All right. This new Flickr gadget, if you have a Flickr account and you post your

images and pictures there, the Flickr gadget will actually allow you to pull your Flickr albums, your sets, directly into the WSYWYG.

By default I think that Flickr image selector gadget is enabled. So you should just

be able to click the little plug-in up here at the top. Open it up. I'm going to go ahead and close this page analytics.

And then there will be the Flickr image selector. And basically just click on it. As you can tell there are already some images being pulled in. But I'm going to use communication has a 2014 centennial celebration album. And what we need is the set number.

So any time you view a specific album, it will have your name, the sets, and then a particular number.

So basically just copy that. And then back in the WSYWYG, say we wanted to replace this particular image with one of our images from that album, we would paste in that particular set ID. And then click get images

And as you can see, it's basically updated with all of the images that are in that particular album. So say we wanted to use -- that one. Basically just click on it. And it will replace that particular image.

They work in the snippets or if you just want to put a particular image on the page itself, just place the cursor where you want the image to go and then click the image.

Pretty simple. Really easy to use. Right now, like I said, it uses the album set number. And I think we may in the

future change that to where you can put in, you know, a direct link to any particular group of images. Or we may even do like keywords where you can type in cats and be able to pull up images from Flickr that way, as well.

>> So the accessibility image, do you want to talk about the tags? >> By default all of our pages really need to be accessible. So once you have

added that image, you just right click, go to insert edit image. And as you can see, the title is actually what's being used from Flickr. So if you want to be a little bit more descriptive, you would just add -- let's see here. Add a descriptive title.

And by default, you've got to have both the image description and the title set before you can update that.

So we'll go ahead and add a descriptive description. >> And that image description is for accessibility. So you want to make sure -- I

don't know -- I actually don't know what's happening in that. Terracing Arkansas. Historical photo terracing in Arkansas.

>> There we go But yeah, make sure both the description and the title are filled out. And then click

update. That way when this page is published, as you can tell, the terracing and descriptive title is popping up already, that way any of the screenreaders should be able to pull that information out and read that off to them. And that's about it.

I mean, there's really not a whole lot to it. It's not really complicated Pretty easy to use. If you have any issues with it, just let Amy or I know and we'll take a look at it. So that's about it.

>> There's one question. If I have an album from my county, can I use my images, also? >> Yeah, I don't see why not.>> Sure.>> As long as you know the album's set number Back up. Yeah. So view all albums, as long as you know that each one of these is an album So

when you click on it, it's going to give you that number up here. So your county, sets, and that particular number. Just copy that number right there.

Paste that into that box there on the gadget and click, get photos.>> And Flickr is free.>> Yeah, there's no cost to it.>> So if you have your photos say in Facebook or something like that. Just start a

Flickr account and name it something for your county like Sebastian County photos It's really easy to use Flickr. You name your albums. And then all of a sudden you don't only have your online gallery where your photos are, it will allow you to add keywords and stuff to your photos when you upload them, too. So if you go ahead and do it when you upload them to Flickr, it will upload them and transfer them to that gadget.

>> The way the gadget is set up, it pulls it all directly from Flickr. If you put the title in then and the descriptive tags for it, it just saves you that extra step of having to actually go in and add the image, you just click the image, and it puts everything on the page for you.

Pretty easy to use.>> It saves you a few steps when you're adding in images. You just already upload

them to Flickr. Then you don't have to go and browse and upload them to our server, you're just pulling them from Flickr.

>> So like both of these, neither one of them have the description set. So you would have to manually set that. So just things to keep in mind.

>> So they need a Flickr account to upload it to Flickr, is that correct.>> Correct.>> Okay We have another question. How do you get to the widget? >> The widget. It should be enabled by default. Whenever you're in the WYSIWYG

mode -- like right now we're working on the page. Over here on the right-hand side there's a little power cord icon. Hover over it, it says show gadgets. Basically just click it. This panel will slide open. And you should see Flickr image selector down at the very bottom. And just click on it once to actually get it to open up.

If for some reason it's not in that list, in this particular list here, check the little gear icon next to gadgets. And when you click that, it will actually pull up a list of all of the available gadgets that we have right now. And you would just need to find Flickr image selector. And just make sure the check box is checked. And then click save. And then

it should show up in that list. I think I've got it enabled for the entire account so everybody should be able to get

to it. >> Is there a price for each county? >> No, there's no cost involved at all. As long as you've got a free Internet -- like

Amy said, Flickr is free. So just basically set up a Flickr account for your particular county. Once you go in, the process I think you actually upload the image first. That will allow you to set your title as well as the descriptive tags. And then once it's saved, then you'll need to go create your album. And then you actually just add those pictures to that particular album.

And then when you view the album, you'll have that number that you actually need to plug in here. So that you'll actually generate those images here on that gadget.

>> Okay. There's a couple -- Amy had just said, I thought we could access our UAEX Flickr account without signing up for an account. I have always just accessed the photos that way I do know we can access those photos. But is the question, can we -- can a county, a department, upload photos to the UAEX Flickr account?

>> Upload it? I don't know.>> That I don't know.>> It's not how do you get a Flickr account. And I guess those directions would

need to be emailed out or posted on the Web site.>> Yeah, that's something separate But Amy, if you want to, say, use one of those

photos like Chris down there getting his award, you can just go in and grab that set because it's public and then just pull it in and use it.

So if it's already uploaded, say Mary and hear team have uploaded it already, you can use any of those photos from our extension account.

This would be -- you would want to create an account if you had your own personal county photos or program photos, you know, and you can work with Mary I don't know how she allows for access to that. If she wanted to add another album or something. You might say, hey, I don't want to create a whole Flickr account but I would just like to add a different album.

I don't know what the rights are in Flickr if she can add different users. I don't know how that works exactly. It's so easy to set up an account, though. So if you had a whole bunch of photos and you didn't want to have to bother Mary about it, just set up your own county or program photos. That's the only reason you need to set up an account.

But if you want to use any of these photos that are already there in our extension one, you don't have to set up an account. You just go in and grab that set number.

>> Okay So can you give -- send out directions on how to get a Flickr account? Or do you just --

>> I'll post that along with the instructions on how to use the gadget.

>> Yeah, all I did was go to Flickr and click sign-up and followed their instructions.>> Okay There are no more questions right now.>> All right. That's it. I think -->> We'll turn it over to Mary.>> Next up is Mary. The last on our agenda. I set the meeting to be about an hour

and a half just in case. And I'm glad I did. >> Okay Amy, if you will open the chat, I'm going to turn over the text chat to you.

And if you'll hit stop sharing -- well, I can start sharing my screen. Okay >> All right.>> So Amy asked me to share with you about getting your videos transcribed. And

we're required to have a transcript up with our videos that we post. And I've been working more directly with Bobby Coats and the Farm Bill webinars to get them transcribed.

So she asked me to share with you the service that we've been using and how we do it. So let me share my screen.

I'm going to share my desktop. And so yesterday afternoon -- so you won't have access to this until -- just a

second, please. I'll send it out to Amy -- I'll -- I sent it to Amy Cole this morning. But she'll post it

where it needs to be posted and send it out to you. But this is the service. Thanks to Karen Ballard, when we were doing the virtual

field tour with Service Science Challenge, has used this transcription service. They are out of Lombard, Illinois. But I asked him yesterday to send us a rate quote and the process of how you request the services.

So basically we -- when we request -- you know, we finish the recording, we send them a link to the recording or actually you can do -- send the actual recording. Well, you can't email the actual recording. It's too big. I'll show you in just a second where we'll do that. We particularly have a link that we send. And Steven and Amy and Sam, you can pop in here at any minute and add details here

But I email him. And then I tell him how fast we want it. And so you can see under -- let me grab my markup tools here My arrow is the favorite one to use.

You can see on here the pricing overview so when you get a copy of this, you'll see, you know, gold Level 100% accuracy rush turn-around which we are on a rush because we are wanting to get things posted for external clients -- clientele to see

This is what you pay per minute to be transcribed. So you can see the different levels, depending on what you need. So we have an internal YouTube site that Steven converts the Farm Bill recordings

and we put it on our internal YouTube. We send them the link to YouTube. And then here is the pricing on that down here. You can kind of just see that.

So what happens is -- and back up here, I'm sorry I'm jumping around. Videos can also be uploaded to their site or Dropbox or do some kind of file share.

And you can email them here and ask them questions and they are really good about getting back with you.

So what we do is we email the link to the video. Tell them what the level of service we want. And then I tell them who to send the bill to, the invoice to. And in this case it goes to Bobby Coats' department. Melody and Bobby get the invoice.

And so what they do then -- and I just talked to Melody this morning, I'm going to reduce this. Here is an example of the invoice. They send them the invoice -- actually it says program and staff development. I guess we need to get that changed. I think he has that on there from before. I haven't told him the department. So that would be important to put the department on there.

But they send the invoice. And then Melody goes ahead -- and let me look at my notes because I don't do this. Does the requisition and goes forward from there and they get paid.

So it's -- you know, that's a transcription service we have started to use. I'm going to stop sharing.

And you know, the other option that you can do, if you don't want to pay for it to be transcribed, is somebody can sit and listen to it and create the transcription Do the transcribing.

Are there any questions? >> I don't see any. And again, everybody, it's important to transcribe your videos

because it is for people who can watch the video but maybe can't hear it. So especially if you've got instructional videos or anything like that, it is Federal law

that we follow accessibility standards. And so you know, again, this is a really affordable service. And clearly a quick turn-around time.

So there are some videos I know that are posted somewhere in different places on the Web site. Usually what we do is you have the video embedded. Just have a link, here is the transcription of the video. It's like a PDF or a Word file underneath it.

Mary, do you see the question? >> Yes, every department or county pays for their own transcription. So that -->> I would add that because we have so many technical terms, even though you

pay for 100% accurate, accuracy, you do need to review them. I would just -- I can't say enough good things about this organization. They are very responsive. They try really hard. But you do still need to do a final review before you post it. Because there are terms that sound so close and are out of context.

So there is some minor editing. And you may want to change the format a little bit. We often do that just for usability. But they are very, very affordable. And they are nice people to work with.

>> Yeah, affordable being the operative word. I think that's really the most

affordable I've seen. So 75 bucks, I mean, if the video was important, especially if you want to post it Web site, it's really good to have that transcription under there.

All right. I don't know if we have any other questions just generally or about any of the topics. If everybody is good to go, I'm glad everybody stayed with us. So we lost a few people. But we did run a little long.

I'm going to post a follow-up. We're going to have this recorded. I'm going to post this to our Web site and the home page the recording of the video so people who weren't able to make it today can watch what we showed. We're going to send out information I'm going to follow up with Mary Hightower about the logos and e-newsletters. We're going to post information on the Web site help page, also, about the transcription service just for internal employees to know who to use.

We're going to send out Flickr sign-up information. And the gadget instructions. And just like I said, email me if you want to -- you're interested in using Constant Contact. What I was thinking about doing is maybe having a student session like this to walk everybody through Constant Contact.

The other option is you just contact them yourself. And I can send you the log-in and password. And you guys can -- you go in and start tinkering around with newsletters.

And the blog, let me know if you're interested in that. And we'll set you up with that, too.

All right. And same thing with online donations, let Yvonne know. Email her if you want to get online donations started for your organization. You just need a fund and org number I believe.

***This is being provided in a rough-draft format. Communication Access Realtime Translation (CART) is provided in order to facilitate communication accessibility and may not be a totally verbatim record of the proceedings.

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