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8/2/2019 A Comparison- Provogue vs Big Bazar
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A Comparison:
Both Provogue and Big Bazar have established names for themselves in their respective
fields. Both organisations acknowledge the fact that any organisations greatest asset is itspeople, ie. its Human Resource. The HR Department of both Provogue and Big Bazar have
been instrumental in these organisations being able to establish and maintain their great
reputation among the masses.
Recruitment and Selection:
In Big Bazar, positions of top level managers (Department Managers) are filled with help of
Private Consultants.
Provogue sets up interviews for prospective candidates with its Directors, before the selection
decision is made.
Walk-ins and employee referrals are common ways to fill in positions of shop floor workers
and managers, in both organisations. Good communication skills and ability to carry out the
functions required at the various retail outlets make up the criteria for such positions.
In addition, Big Bazar also engages with reputed universities and colleges-Campus
Recruitment, as a method to hire fresh and talented minds.
Big Bazar being several times larger than Provogue, has a far more detailed and convoluted
recruitment and selection process. The shortlisted candidates are subjected to Psychometric
tests and Group Discussions, to see how well the candidate will be able to adjust to the
organisational culture.
Induction:
Big Bazar conducts a 13 day induction programme for selected candidates. The new roles,
duties and responsibilities are conveyed. The candidate works under probation for 6 months
before his services are confirmed.
Incentives and Motivation:
Provogue and Big Bazar provide monetary incentives like bonuses to those team leaders and
their respective teams for excelling and meeting targets.
30 days of paid leave a year, Performance Appraisals and Career Enrichment through
refresher courses (keeping the employees up to date with developments in the various
spheres) are ways Big Bazar uses to motivate its employes .
Provogue does not believe in terminating employees, except under extreme conditions. Hence
employees remain at the same designation, for years to come. Monetary rewards and
increments are the only tools for motivation.
Provogue has a cafeteria and a coffee machine installed in its office.
8/2/2019 A Comparison- Provogue vs Big Bazar
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Annual day Celebrations to muster belongingness:
The HR Departments of both Provoguee and Big Bazar are aware that constant recruitment,
selection and training processes involve needless expenses. To avoid such costs, they strive to
retain employees.
All brands under Future Group come together to celebrate the Pantaloon Day to recognise
the talent, sincerity and dedication of employees.
Apart from celebrating festivals (Diwali, Ganeshchaturti) together, as a family, Provogue
holds an annual sports get together, for employees to mingle and have a good time.
Employee Suggestions:
In Provogue the system of a suggestion box is prevalent and the suggestions provided are
anonymous.
However in Big Bazar, people are encouraged to furnish details of their name and
department from whom the suggestion has come. The best suggestion per quarter is awarded
the Golden Cap award.
Decision Making:
Big Bazar is too big an organisation for the top level managers to be able to get information
from extremities and take decisions in real time. To counter this problem, employees closest
to the point of customer action are encouraged and empowered to take decisions.Departments managers are allowed to run their departments as small owners.
Provogue functions through a series of franchisee outlets. Each outlet has its own policy
regarding decision making.
Work Culture:
Being a garment company, Provogue does not have a dress code in particular, but also does
not allow casual slippers into the office - it has a very semi formal feel.
Upon resignation, Provogue subjects employees to an Exit Interview. This ensures that no
baggage and ill-will is carried forward by the employee. Also, the organisation may get new
insight and be able to correct errors.
Big Bazar has an average employee age of 27. It believes that change is the only constant and
out of the box thinking has become the need of the hour. Employees are given the chance to
try new roles, thus grooming them to handle new and challenging positions in the future.
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Employee Benefit Schemes:
Provogue has a Group Accident Policy which takes care of the employees' family in case of
any misfortune.
Also, a Bus service is soon to be launched to make commuting easier for employees.