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6.4 Ingredion Learning - Create Course – Learning Admin - 13.Jan.2020 Page 1 | 20 Contents Overview........................................................................................................................................................................................................................................................... 2 Before you start ............................................................................................................................................................................................................................................... 3 Select Course Type......................................................................................................................................................................................................................................... 4 Provide Course Details .................................................................................................................................................................................................................................. 5 Add Lessons.................................................................................................................................................................................................................................................... 14 External Content ...................................................................................................................................................................................................................................... 15 Instructor Led/Classroom Training ...................................................................................................................................................................................................... 16 Instructor Led/Webinar .......................................................................................................................................................................................................................... 16 Media ........................................................................................................................................................................................................................................................... 17 Obtain Course Approval ............................................................................................................................................................................................................................. 19

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Page 1: 6.4 Ingredion Learning - Create Course – Learning Admin

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Contents Overview ........................................................................................................................................................................................................................................................... 2

Before you start ............................................................................................................................................................................................................................................... 3

Select Course Type......................................................................................................................................................................................................................................... 4

Provide Course Details .................................................................................................................................................................................................................................. 5

Add Lessons.................................................................................................................................................................................................................................................... 14

External Content ...................................................................................................................................................................................................................................... 15

Instructor Led/Classroom Training ...................................................................................................................................................................................................... 16

Instructor Led/Webinar .......................................................................................................................................................................................................................... 16

Media ........................................................................................................................................................................................................................................................... 17

Obtain Course Approval ............................................................................................................................................................................................................................. 19

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Overview As a Learning Administrator, you will most often create Blended Courses because they allow you to:

• Track learner completion • Create various types of delivery formats, such as:

- Self-directed learning - Instructor-led/classroom - Instructor-led/webinar

• Create new versions, as needed

In each of the above types of blended courses, you can add various types of Media, such as: • Videos • E-learning packages • Job aids • PowerPoint presentations

Creating blended courses is a five-step process:

I. Select Course Type II. Provide Course Details III. Add lessons IV. Send course for approval to Content Approver V. Schedule its offering when approved

The remaining document will walk you through steps 1-IV of creating a course. Use the Schedule Course Offering job aid for step V.

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Before you start If you are creating an Instructor-led course, check that the Instructors for the course have been created. To check, scroll down to the Lesson Details section and click in the Allowed Instructors field. If your Instructor is not listed, use the Create Instructor job aid to add the instructor.

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Select Course Type 1. Log in to Workday 2. Click Learning Admin worklet 3. Select Course under Content Creations

Type Create Course in Workday search bar, then click the task instead of the above three steps.

4. Select Create Blended Course Note: Always select this option, ignore the Create Digital Course option as it has limited functionality

5. Click OK

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Provide Course Details All fields marked with a red asterisk * must be filled. 6. Key in a unique Course Title (if it’s duplicate, you’ll

see an error) using the Course Naming, Numbering, Description Guidelines Note: If you can’t find the document, contact the Global Learning & Development team

7. Specify the Skill Level: Beginner, Intertmediate or Advanced

8. Key in the Description using the Course Naming, Numbering, Description Guidelines

9. Select the Topic category to which this course belongs Note: You can select more than one Topic

10. If the Security Categories field displays, leave it blank 11. Leave Exclude from Recommendations unchecked

Note: Leave this unchecked to allow Ingredion Learning to recommend additional courses to learners based on their current course selections

12. Leave Inactive and Disable Interest unchecked Note: • Check the Inactive box only when you don’t want the

course to be available to learners, for example, content needs to be retired

• Check the Disable Interest box only if you don’t want learners to request an additional session for an Instuctor-led session. We’ll cover this in the Instructor-led course creation section

13. Version is used to indicate whether it is the first course or an updated version of the course • Type the number 1, if this is the first course in

Ingredion Learning

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Note: Even if you have multiple historical versions of the course, if you are uploading it for the first time in Ingredion Learning, start at Version 1

• Increase the number of version to the next number, if you are creating a new version of a course that exists in Ingredion Learning

14. Version Notes are used to provide the following information: • Brief description of each version, for example:

a. First version was created b. Version was updated and next version created c. Version was reviewed but didn’t need any

change • Content Owner (Optional)

i. Indicates the person who owns the content, this can be the Subject Matter Expert (SME). Note: Provide this information, only if you want your content reviewed by the SME after a specified period of time, captured in the Unit section

ii. Always place a colon after the title Content Owner, as seen in the screen shot. This is needed for reporting

iii. Do not add any other text after the name of Content Owner as this will be listed as content owner in the report

• When you create the second version: Version 2 – added new section for creating Table of Contents – 12/01/2018 Version 1 - created course - 10/01/2018

Copy and paste the following: Version <Insert version number> - created course - <insert the date you created this course>

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Content Owner: Scooby Doo

• If a Content Owner is needed and specified, after s/he reviews content due for review and notifies you that no changes are needed, place notes in version history as follows: Version 1 - created course - 10/01/2018 06/01/2019 – place initials of person who reviewed – for e.g. S.D - reviewed course, no change needed Content Owner: Scooby Doo

15. Enter 01/01/1900 as the Effective Date for the first version of the course • To load learner completions of courses

completed in the past that are currently stored in other systems, one must put a date in the past: 01/01/1900

• When the first version is updated with later versions, add the date when you want the new version to be available, for example current date or a future date

16. Leave Contact Person field blank 17. Select the Time Value of your course 18. Provide Course Duration 19. Enable Auto-Enrollment, if :

• The course will be an Instructor-led course, and • You want people on the waitlist to be

automatically enrolled when someone drops from the class

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20. Select a suitable Cover Image for your course • Save a picture that represents the content of your

course on your computer • Ensure that the picture is at least approximately

600 pixels wide Note: After scheduling the offering, check that the cover image looks sharp and clear.

• If resizing your picture while saving, ensure Maintain Aspect Ratio is checked in your editing tool

• Do not merely enlarge a small image to make it larger, it will cause your image to look fuzzy and unprofessional

21. Click OK

22. Create a Course Number using the Course Naming, Numbering, Description Guidelines • Ensure that you log the course number in the

Course Number Assignment spreadsheet as referenced in the Course Naming Numbering Description Guidelines

• Remember to sort the spreadsheet in ascending order to find the next number in the series

• For courses that require manager approval, follow the guidelines in the Course Naming Numbering Description Guidelines

• Open Sesame courses will also need to follow unique course number guidelines that can be found in the Course Naming Numbering Description Guidelines

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• If the course is being created in Sandbox only for practicing, follow the course number guidelines that can be found in the Course Naming Numbering Description Guidelines

23. For an instructor-led class, specify the Minimum Enrollment Capacity

24. For an instructor-led class, specify the Maximum Enrollment Capacity

25. For an instructor-led class, specify the number of people you want to allow on the Waitlist, should someone drop from the class Note: Determine these numbers by consulting with the class instructor.

26. For self-directed (e-learning) classes, select Unlimited Capacity

27. Select Expiry Period if the course requires learners to be retrained

- Learners will see the date for when their current training will expire

- Once that date has passed, the course will display Expired

- For learners who were enrolled in the course and need to be retrained, it will display in the Required for You section and they will need to retake the course

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- If reminders were set on the course, learners will receive a notification that their current completion is expiring

• Select Duration if learners need to be retrained after a certain amount of time has elapsed when they took the training For example, if learners need to be retrained on a CPR course a year after they took it: i. Select Duration as the Expiry Period ii. Select the unit in the Expiration Duration

Format – Days, Weeks, Months, Years, after which they must be retrained

iii. Select the amount of time in Total Expiration Duration

• Select Date, if learners need to be retrained after a specific date For example, regardless of when learners took the training, they must be retrained on 01/01/2019

28. Advanced Learning Expiration Rules will display if you select an Expiry period. These can be used for specific cases in which learners would have different retraining time frames.

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29. Course Units can be used for displaying the number of Continuing Education Units (CEUs), Professional Development Units (PDUs), etc. a course provides. Usually external content curation vendors offer various courses that offer CEUs/PDUs, etc.

Under the Unit section: i. Click + in the Units section ii. Expand the Unit Types option and select Other

Available Units iii. Select a numeric Unit Type and indicate the

period of time requested. iv. Unit Value will always equal 1 (one)

Note: Leave this field blank if your course doesn’t provide CEUs/PDUs, etc.

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Instructor Details Add information in the Instructor Details section, if the course is an instructor-led course: 30. Select all instructors who may teach this course in the

Allowed Instructors field. Note: If you don’t see an instructor in the Allowed Instructor field, use the Create Learning Instructors job aid to add a new instructor

31. Select all locations where the course may be taught in the Locations field Note: You do not need to provide locations for an Instructor Led Webinar

For example, you are creating a Six Sigma instructor-led course that could be taught by 16 Instructors in 50 Locations. Ensure you list all these Instructors and Locations here. When you create an offering of this course, you will select Instructors from this list. Tip: If you realize you forgot to create new Instructors, Click Save for Later. Use the job aid Create Learning Instructors. Then finish configuring your course – you’ll find it in your Workday Inbox. Note: Instructors do not get notified by Workday about classes/webinars they have been assigned to teach. However, after ILT offerings are created they can view their Schedule from the Instructor Dashboard.

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• The course details are now complete. Next, select the delivery format by clicking Add Lessons

• Do not click Submit yet • You can select Save for Later to resume • You’ll find courses saved for later in your Workday Inbox

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Add Lessons After providing course details, add appropriate Lesson Types based on the desired delivery format. You can add one or more lesson types. 1. Click Add Lessons 2. Select the type of lesson:

• External Content allows you to launch a link to a website that you want learners to use as part of their training

• Instructor Led/Classroom Training allows you to create a course for on-site training

• Instructor Led/Webinar allows you to create a course for virtual training

• Media allows you to add the following types of files: - Videos (mp4) – you can edit videos using the video editing

tool in Workday Learning. You can find the steps in the Workday Drive job aid.

- E-learning modules created in tools such as Storyline and published with SCORM settings (zip files)

- Documents, PowerPoints, etc. (docx, pptx, PDF) • Survey – Work with the Global L&D and HRIS team if you want

to explore the survey option. You can also use third party vendors like Survey Monkey. Note: Ratings and comments in courses should be used by learners to provide feedback

Continue to the next sections to learn how to configure each of these lesson types in your course.

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External Content 1. Specify the Lesson Order (please review note about Lesson order

on page 16) 2. If this is a required course, check make Lesson Mandatory 3. Provide link to external training resource, for example, a YouTube

video or an article 4. Key in the title, for example, Microsoft Word Tutorials 5. You can provide a brief description If this is the only lesson in your course: 6. Click Submit

Note: Click Save for Later if needed, you’ll find your lesson in Workday inbox 7. Click Done

Note: Your course will need to be approved by a Content Approver for you to schedule offerings of this course

• If you need to add more lessons in your course, add and configure

them

• If you need to delete a lesson, click

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Instructor Led/Classroom Training Instructor Led/Webinar 1. Specify the Lesson Order (please review note about Lesson

order on page 16) 2. If this is a required course, check make Lesson Mandatory 3. Key in the title, for example, Microsoft Word Class 4. Check Track Attendance 5. If you want to assign grades, select Track Grades

Note: Only a Pass/Fail grading is currently possible 6. You can provide a brief description

If this is the only lesson in your course: 7. Click Submit 8. Click Done

Note: Your course will need to be approved by a Content Approver for you to schedule offerings of this course

• If you need to add more lessons in your course, add and

configure them

• If you need to delete a lesson, click

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Media 1. Specify the Lesson Order (please review note about

Lesson order below) 2. If this is a required course, check make Lesson

Mandatory 3. Key in the title, for example, Microsoft Word 4. You can provide a brief description 5. Select file from Drive

Note: • You should have uploaded the file to Workday Drive in

the correct Topic folder using the Workday Drive job aid. • If you are uploading directly to the course, move the media

files to the correct Topic folder. 6. Your Media lesson configuration will vary slightly

based on the type of media: a. For e-learning SCORM (zip) files, check Provide

Course Grade b. For videos, documents, PowerPoints, PDF etc.,

you will not see the Provide Course Grade option

After adding all lessons in your course: 7. Click Submit 8. Click Done

Note: Your course will need to be approved by a Content Approver for you to schedule offerings of this course

• If you need to add more lessons in your course, add and configure them

• If you need to delete a lesson, click

Note: Depending on the lessons you have added, your screen may look different

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Notes about Lesson Order: • When you add more than one lesson, ensure you define the

order in which these lessons should display • The order for each lesson must be a unique value • You can sort your lessons by lesson order

- Click on the option at top to sort - To sort by lesson order, select Lesson Order

• The prescribed order is only for display • It does not force the user to take lessons in the prescribed order

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Obtain Course Approval • At this step, you should have provided course details and added relevant lesson types to your course

• If needed, leave any comments for the Content Approver • When you click Submit and Done, your course is routed to a Content Approver for review. She/he receives a notification in Outlook

when course is sent for review in the Production environment.

- For course approval in Sandbox, notify your regional content approver(s) by emailing the regional shared email: North America: [email protected]

Note: While Canada, Mexico and U.S., are all part of the NA learning group, Canada and U.S content is approved by one team, Mexico content is approved by another team

South America: [email protected] - If your region doesn’t yet have content approver rights, email the Global L&D team for content approval in Sandbox only:

[email protected] • Your Content Approver will review and either Approve the course if she/he sees no errors

• Or, she/he will Send Back your course with required changes

• Review any edits you receive from the Content Approver and send it back for review

• After your course is approved, you must schedule its offering to make it available to learners in the Learning Catalog

• Use the Schedule Course Offering job aid for the next step

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Version History

Task Date Owner Created job aid 12/10/2018 Maddie Grover Updated pg. 17, 18 with email for Sandbox course approval 02/10/2019 Maddie Grover • Added a new section at the beginning – Before you start • Updated section Provide Course details:

- Disable Express Interest – step 12 - New link to course number assignment sheet – step 22 - Expiry Date - step 27 - Course Units – step 29

• Updated Add Lessons section for Surveys • Updated Course Approval section with information about regional

content approvers • Updated Course Approval section with regional approval process

where valid

Jan. 13 2020 M.G