471.122005 Winter 12

Business Communication

Providence College471.12

Winter 2005Bruce Duggan

471.122005 Winter 12

Interviewing for Employment

2005 Winter 12 471.12 BC

Typical Interview Sequence

Final Stage: 3rd interview

Preliminary screening stage: 1st interview

Selection stage: 2nd interview

Job offer

Job acceptance

2005 Winter 12 471.12 BC

Types of Interviews

Structured Open-ended Improvised

Individual Group Panel

Situational History

Video Phone In-person

Direct Indirect Stress

2005 Winter 12 471.12 BC

Why interview?

To find out if resume is “true” How?

To demonstrate qualities resume can’t Which ones?

To assess intangibles ?

2005 Winter 12 471.12 BC

What employer looks for

Good fit with organizationQualifications for jobSatisfactory pre-employment

testing

2005 Winter 12 471.12 BC

What employer looks for

Good fit with organization Background Attitudes Style Values

2005 Winter 12 471.12 BC

What employer looks for

Good fit with organizationQualifications for job

Experience Training

2005 Winter 12 471.12 BC

What employer looks for

Good fit with organizationQualifications for jobSatisfactory pre-employment

testing Job skills Personality Physical Drugs

2005 Winter 12 471.12 BC

What you should do

Prepare Research organization Anticipate questions

• Rehearse with someone

Plan your own questions What don’t you know?

• How will you find it out?

Polish

2005 Winter 12 471.12 BC

Interview stages

Warm-up Q&A Other Close After

2005 Winter 12 471.12 BC

Interview stages

Warm-up Q&A Other Close

• Timeline

• Graceful end

In first interview: No money discussion No decision in first interview

• “A couple of days to consider…”

2005 Winter 12 471.12 BC

Interview stages

Warm-up Q&A Other Close After

• Thank-you note

• Inquiry

Nothing new unless asked

2005 Winter 12 471.12 BC

Thank-You Message

Book says• Within two days

Restate job applying for “You” focus Direct Mention special qualifications Politely ask for decision

Appreciation

Interest

Courtesy

2005 Winter 12 471.12 BC

Thank-You Message

Hmmm…• Within two days

Restate job applying for “You” focus Direct Mention special qualifications Politely ask for decision

Appreciation

Interest

Courtesy

2005 Winter 12 471.12 BC

Thank-You Message

Hmmm…• Within two days

Restate job applying for “You” focus Direct Mention special qualifications Politely ask for decision

Appreciation

Interest

Courtesy

2005 Winter 12 471.12 BC

Thank-You Message

If you want to:Thank-you for the time you spent interviewing me for ____________________.

I was particularly interested in your plans for_____________.

Please call me at ________ if you have any questions or follow-up from our discussion.

Sincerely,

Appreciation

Interest

Courtesy

2005 Winter 12 471.12 BC

Formal Reports

Report Primarily

internal

Proposal Usually external

2005 Winter 12 471.12 BC

Formal Reports

Report Primarily internal Information

• What’s going on?

Analysis• Why does it

matter to us?

Recommendations

• What should we do about it?

Proposal Usually external

• “Here’s what we can do for you.”

2005 Winter 12 471.12 BC

Formal Reports

Report Style

• Usually direct

• No Jokes Cute pictures

Proposal Style

• Often indirect

• Sometimes Formal writing

2005 Winter 12 471.12 BC

Formal Reports

Report parts Prefatory Text Supplementary

Proposal parts Prefatory Text Supplementary

pg 359

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Formal ReportsReport Preface

Cover

Title fly

Title page

Letter of authorization

Letter of acceptance

Letter of transmittal

Table of contents

List of Illustrations

Executive Summary

2005 Winter 12 471.12 BC

Formal ReportsReport Preface

Cover

Title fly

Title page

Letter of authorization

Letter of acceptance

Letter of transmittal

Table of contents

List of Illustrations

Executive Summary

Proposal Preface Cover

Title fly

Title page

Request For Proposal

Letter of transmittal

Table of contents

List of Illustrations

Executive Summary

2005 Winter 12 471.12 BC

Formal Reports

Report Text Introduction Body Summary Conclusions Recommendatio

ns Notes

Proposal Text Introduction Body Summary

2005 Winter 12 471.12 BC

Formal Reports

Report Text IntroductionBody SummaryConclusionsRecommendatio

ns Notes

Proposal Text IntroductionBodySummary

2005 Winter 12 471.12 BC

Formal Reports

Report Supplements

Index Glossary Works Cited Appendixes

• Questionnaires

• Sample forms

• Template letters

• Raw data

• Etc.

Proposal Supplements

Appendixes

2005 Winter 12 471.12 BC

Formal Reports

Report Supplements

Index GlossaryWorks Cited Appendixes

• Questionnaires

• Sample forms

• Template letters

• Raw data

• Etc.

Proposal Supplements

Appendixes

2005 Winter 12 471.12 BC

Exam

Tue 2 pm Gym open book

2005 Winter 12 471.12 BC

Exam

3 questions no more than 2 cases 1 - 2 reading assessments

2005 Winter 12 471.12 BC

Exam

How to study• go through each chapter

2005 Winter 12 471.12 BC

Exam

How to study• go through each chapter

write down:• What did I learn?

2005 Winter 12 471.12 BC

Exam

How to study• go through each chapter

write down:• What should I have learnt?

2005 Winter 12 471.12 BC

Exam

How to study• go through each chapter

write down:• What should I have learnt?

imagine:• a work situation

2005 Winter 12 471.12 BC

Exam

How to study• go through each chapter

write down:• What should I have learnt?

imagine:• a work situation

ask:• How would I apply this?

write down ½ a page

2005 Winter 12 471.12 BC

Exam

How to study• go through each chapter

write down:• What should I have learnt?

imagine:• a work situation

ask:• How would I apply this?

write down ½ a page