3M FINAL by Priyank

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    By Group 3

    PRIYANK GUPTASUNNY JAIN

    FARAAZ HASNAIN

    LAXMAN RAO

    YASHWANT NELLURI

    IN THE NEW MILLENNIUM

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    Facts Minnesota Mining & Manufacturing Company (3M) was formed in

    1902.

    One of the largest technology driven of US .

    Over 50,000 products of high/low technology.

    3M markets are Electronics, health care, telecommunications,

    industrial, consumer and office, safety and other markets.

    Popular brands such as Post-it, Scotch-Brite and 3M Scotchshield.

    Innovation is the USP

    Revenue $ 16.4 BN .

    R&D budget $ 1 BN annually.

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    Core Competency of 3M

    Innovative technology portfolio.

    Superior manufacturing process capabilities.

    3M Satisfy the tests of core competency

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    Evolution of 3M

    Strategy1907-09 3M designed customer oriented brand of salesmanship.

    1921 3M invented a waterproof sandpaper & purchased the patent and

    removed defects.

    1923 3M developed Scotch tape.1930 3M funneled 45% of its profits into new products & tripled in size.

    1947 Scotch magnetic audiotapes were introduced. 3M grew almost 20-fold.

    1950 Further innovation of dry-printing photocopy process.

    1951 Invention of Thermofax.

    1952 3M had surpassed the $100 million mark & was employing some 10,000people.

    1956 Scotch gard fabric and upholstery protector.

    1958 Scotch-brite scouring pads.

    1959 3M 20th consecutive year of increased sales.

    1963-67 It doubled in size, becoming a billion dollar company.

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    Contd..1970 Number of obstacles interfered with its growth & 3M lost the cassette tape market.

    1980 Major competitors threatened 3M on all fronts.

    1990 Innovation was stagnating, most of the innovations were extension of existing

    product lines

    1997 30% of total revenue were generated from products introduced within past fouryears

    1998 Revenue and profits both decline

    2001 Launch of six sigma, a quality control and improvement initiative to cut costs. Out

    of 75000, layoff of 6500 workers

    2002 Acquisition of Corning Precision Lens , the worlds leading supplier of optical

    lenses.

    2003 Reorganization within the company, split of 3 largest divisions of the company i.e.

    transportation, graphics and safety.

    2003 Major realignment of R&D operations.

    2004 Anemic revenue growth while broader makets had been expanding

    2005 Realization to generate growth, maintain premium margins and managingcompany's portfolio

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    Developing technology-oriented solutions to satisfy customer needs.

    Filling market niches.

    Abandoning markets where desired prices (and margins) cannot be

    maintained.

    Generating a high percentage of sales from new products.

    Establishing and fostering a culture of Innovation.

    PAST STRATEGY

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    EXISTING STRATEGY

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    3M Existing Strategy Growth strategy based on enhanced core competency and building

    long-term competency.

    Technology and innovation as the engine to grow and developexisting markets through disruptive (natural substitute)

    technologies, logical developments and extensions of existingproducts, and "out of the garage" technology developments

    Grow core business through the strength of constant reinvention,stronger key customer partnership, customization, solvingcustomer needs, entering niche segments, and capturing new

    segments Emphasize product localization using mix of brands andlocal acquisitions

    Speed growth through strategic licensing, investment in small techcompanies, University alliances, and extensive promotion ofinvention

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    Contd

    Maintain innovative culture - follow 15% rule

    Accurately measuring sales growth potential - demand andcapacity to benefit from scale in core product categories* andto gain relative share in targeted markets

    Accurate capacity planning

    Competitive Advantage - unique shared technology model

    Strategically manage portfolio

    Maintain premium margins

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    The Ansoffs matrix

    3M leverages its existing resources and

    capabilities.

    3M seeks to achieve growth with existing productsin their current market segments, aiming to

    increase its market share.

    Strategy- Ansoffs Matrix

    Market Penetration Market Development

    Product Development Diversification

    Market

    Product

    Old

    New

    Old New

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    Strategy- Michael Porter Paramaters

    3M has adopted differentiation strategy as it is

    Patenting all its product to have the uniqueness inthe market.

    Entering into New and emerging market to broad

    market scope.

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    SWOT ANALYSISSTRENGTH WEAKNESS

    Strong R & D capability

    Innovative Company

    Diversified business portfolio

    Robust industrial business

    Weak personal care segment

    Low margins in the US

    OPPORTUNITY THREAT

    Growing demand for LCDs

    Acquisition of brands

    International expansion

    Growth in private labels

    Higher oil prices

    Exchange rate fluctuations

    Threat of New entrants

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    Crafting the strategyStrategies can be formed at different levels of the organization. As the

    company 3M was growing in terms of its products, brands andinnovation, there was a need for division of business. Thus, the

    company was divided into 6 business units

    3M

    Consumer andOffice Business

    Display andGraphicsBusiness

    Electro andCommunication

    Business

    Health CareBusiness

    Industrial andTransportation

    Business

    Safety, Securityand Protection

    ServicesBusiness

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    Corporate level strategy: Corporate level strategy concerns

    how a diversified company intends to establish business

    position in different industries and the actions and approachesemployed to improve the performance of the group of

    businesses of the company.

    CorporateLevel

    Strategy

    Capturecross

    business fits

    Size ofdiversification

    Related orunrelated

    diversification

    Geographicexpansion Strengthen

    position inexistingbusiness

    Position innew industry

    through

    acquisition

    Divestationin weak or

    unattractivebusiness

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    Capture cross business fits

    3M was initially only into abrasive and tape

    business

    Slowly they started to make products from

    different sector

    Size of diversification

    3M didnt diversify their business beyond certain

    limits. When they found that there were products

    which were not profitable, were not taken for

    research in their lab center

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    Related or unrelated diversification

    3M is a company that has pursued a strategy of related

    diversification.

    In 3Ms case, the commonality is in the development of a

    set of core technologies, which are then shared amongdifferent kinds of business units

    Geographic expansion

    3M has vast a geographical expansion. It operates in morethan 65 countries having 75,000 employees worldwide

    and 6,700 researchers contributing to the R&D of the

    company with their innovations

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    Strengthen position in existing

    business

    3M strengthens its existing businesses by continuous

    innovation under the same product line which either

    adds some new feature to the product or changing

    the product to an extent that it meets some other

    specific need

    This decision is taken care of at the business levelbut the corporate policy is clear that there has been

    strengthening of the existing business

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    Positioning in new industry through

    acquisition

    In 3M the decision of acquisition to enter a new industry

    is taken care at the business level and not at the corporate

    level.

    Because of the reason that 3M believes that no one can

    understand their business better than the division itself

    The decision is strictly taken on the basis of whether 3Malready owns the technology that the company they are

    going to acquire has. If the answer is no, they will go for

    the acquisition or else no

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    Divesting in weak and unattractive

    business

    This decision, at 3M, is again taken at the

    division level.

    If the technology in certain business is outdated

    and is of no use to 3M they will divest in that

    business and go for a new one

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    Business and functional level

    strategy:Business level

    strategy

    Competitiveadvantage

    Proactiveness

    Respond tochanging

    environment

    Collaboration

    Functional

    Strategy

    R&DSupply ChainManagement

    ManufacturingSales andmarketing

    Humanresource

    managment

    Financial

    Strategy

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    Contd

    Strategic management for creativity in 3M

    The rule of 15%

    The 7 cent rule

    25/5 rule

    Motivational awards and forums

    Golden step award Carlton Society award

    Genesis grant

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    BUSINESS AND FUNCTIONAL LEVEL

    STRATEGY:

    To increase the speed at which the employees

    bring innovative ideas to the company 3M uses

    following strategies:

    a. The rule of 15%: Technical people could spend up to15% of their own workweek on projects that might

    benefit the consumer, without having to justify the

    project to their manager.

    b. 25/5 rule: The rule of 25/5 said that 25% of theprofitable sales in any year should come from products

    which were not in existence 5 years back. This strategy

    was taken to boost innovation.

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    c. 30/4 rule: The rule of 25/5 was revised and changed tothe 30% of profitable sales coming from products not

    been into existence 4 years back.

    d. Motivational awards and forums: To meet the human

    requirements of esteem needs, there were awards which

    were given to the scientists based on their work.

    Golden step award: This award is given to a person whose

    product has brought $5 million of profitable sales.

    Carlton Society award: Any extra ordinary contribution to the

    product lines of the 3M would fetch this award.

    Genesis grant: This award is given to a person if he brings in a

    new idea for a business division he doesnt belong to.

    Contd.

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    Competitive advantage of a company is defined bythree dimensions majorly

    a. A product which has chances of winning

    competitive advantage.b. Development of expertise which sets us apart from

    our competitors.

    c. Having an insulation on the business so that other

    are not able to copy it easily.

    3M has its innovation in terms of its competitive

    advantage and the patent power acts as its insulator.

    Competitive advantage:

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    3M is a proactive company in terms of:

    It feels the need of a customer by identifying its

    problem and then it solves it.

    In terms of market expansion and diversification.

    keeps looking for opportunities to acquire

    companies which have a technology which 3M

    doesnt have.

    Proactiveness

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    Have 3M not changed the kind of products it

    offers, it would have not sustained for such a long

    time (110 years).

    They respond to the changing environments and

    needs of the consumers and act accordingly.

    Respond to changing environment

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    Operational level strategies at 3M for

    innovation:

    Lead user process:

    The lead user process at 3M says that every

    product is first made by the lead users first and

    companies just commercialize the product.

    3M try to get information from these lead users

    in order to know the innovations already made

    by them.

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    At 3M, in the pyramid of expertise approach, they

    will find out about the technology which is used

    by the next lead user and reach the top of their

    pyramid.

    By reaching the top of the pyramid of every area

    where advanced technology is used for the similarpurpose, the research team gets a fair idea of what

    is already used by lead users in this world.

    Pyramid of Expertise

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    Indirect cost control

    Global sourcing

    E- productivity

    Six Sigma

    3M Acceleration programme

    INITIATIVES TAKEN

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    ROIC risen from 17.6% in 2001 to 21.6% in 2003

    3Ms stock price had risen from $42 to $73 in

    2003

    2000 employees had been through six-sigma

    training by the third quarter of 2003

    400 higher level managers had been through

    Advanced Leadership Development Programme

    ACHIEVEMENTS

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