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(303)-680-7774Computer Automation Systems, Inc.
© 2010 All rights reserved
ComputerComputer AutomationAutomation Systems, Systems, Inc.Inc.
(303)-680-7774
TOXICALL® 4.7 Release
New License Model
New Case Workflow Enhancements
New Higher Ground Call Recorder Integration
Rollout Beginning December 2010
Computer Automation Systems, Inc.© 2010 All rights reserved
(303)-680-7774
TOXICALL® License Model
Centralized Network License No longer requires individual workstation licenses Individual workstations are licensed directly from the network
server No third-party software used. Designed directly into
TOXICALL®
Fail over mode in case of Network Server unavailability Workstations continue to operate on a grace period without network
database connectivity
Computer Automation Systems, Inc.© 2010 All rights reserved
(303)-680-7774
License Screen
Computer Automation Systems, Inc.© 2010 All rights reserved
(303)-680-7774
Case Workflow Enhancements
Quick Search Toolbar Easily Assign Cases
Recent Cases Window
Computer Automation Systems, Inc.© 2010 All rights reserved
Space added between Save icons to help reduce inadvertent clicks
Space Added Version Number, Login Name, Workstation Name, Center
(303)-680-7774
Quick Search Buttons
Computer Automation Systems, Inc.© 2010 All rights reserved
Configurable toolbar allows quick access to
frequently used searches
(303)-680-7774
Quick Search Configuration
Computer Automation Systems, Inc.© 2010 All rights reserved
Create multiple toolbars available throughout your
center.
Select Search Criteria, short name, and detailed tooltip
popup name.
(303)-680-7774
Assign Multiple Cases from Search Window
Computer Automation Systems, Inc.© 2010 All rights reserved
Right-click menu option to assign multiple cases to a specialist
(303)-680-7774
Phone Searches Are Easier
Formatting in the phone number field is ignored when searching.
Computer Automation Systems, Inc.© 2010 All rights reserved
(303)-680-7774
Recent Cases Window
Computer Automation Systems, Inc.© 2010 All rights reserved
Name search evaluates Caller and
Patient name
New Search Window for specialists managing cases
(303)-680-7774
Search Caller/Patient
1st Case on the list, Patient and Caller Names: Gray David 2nd Case on the list, Patient Name: Julie Gray 3rd Case on the list, Caller Name: Jane Gray
Computer Automation Systems, Inc.© 2010 All rights reserved
Name search evaluates Caller and
Patient name
(303)-680-7774
Search By Substance 1
Computer Automation Systems, Inc.© 2010 All rights reserved
Verbatim and Product Description are now searchableVerbatim and Product Description are now searchable
(303)-680-7774
Click to Dial from a Case
Computer Automation Systems, Inc.© 2010 All rights reserved
New Click to Dial options
(303)-680-7774
Click to Dial from a Case
Computer Automation Systems, Inc.© 2010 All rights reserved
(303)-680-7774
UpdatedHigher Ground Integration
Caller ID Information transferred into New Case or Recent Cases window
Push case information to Call Recordings Allows use of advanced searching capabilities
in HG call recorder and display in HG’s Instant Retrieval
New HG Playback Controls using Instant Retrieval Control speed, pitch, see visual representation of the call, etc.
Computer Automation Systems, Inc.© 2010 All rights reserved
(303)-680-7774
Call Recorder Configuration
Computer Automation Systems, Inc.© 2010 All rights reserved
TOXICALL® data can be pushed to the
call recordings
(303)-680-7774
Higher Ground Instant Retrieval Playback
Computer Automation Systems, Inc.© 2010 All rights reserved
Case Information Pushed from
TOXICALL®
Advanced Playback Controls
(303)-680-7774
Call Manager View in Search Window
Computer Automation Systems, Inc.© 2010 All rights reserved
Inbound/Outbound Call and call duration
displayed
Species and Patient/Caller
Names displayed
Species and Patient/Caller Names
displayed
Outcome, Initial/Final
HCF, Initial/Current
SPI
(303)-680-7774
Limit who is allowedto unlock cases
Before unlocking a case ensure the data has been retrieved from the locking workstation or that the workstation’s local database is permanently unavailable
Computer Automation Systems, Inc.© 2010 All rights reserved
(303)-680-7774
SPI Unlock Cases Permission
Computer Automation Systems, Inc.© 2010 All rights reserved
New SPI Right to Assign Unlock CasesNew SPI Permission
to Assign Unlock Cases
(303)-680-7774
Additions/Changes
Calendar Issue is resolved No longer affected by updates to
Microsoft Office
Computer Automation Systems, Inc.© 2010 All rights reserved
Search Window Invalid search criteria no longer
marks network database as unavailable
Inactive Health Care Facilities No longer display in HCF Lookup
window
Other Various Bug Fixes
(303)-680-7774
Additional Support Efforts
New Support Tracking System in place with Incident Numbers Integrated with our defect reporting system
Expansion to the discussion threads
Evaluating new software documentation tools
Toll-free support number: (877) 780-7774
Computer Automation Systems, Inc.© 2010 All rights reserved
(303)-680-7774
Next Projects
Poisindex 2.0 Integration
TOXICALL® System and User Settings Enhancements
Automate Generic Code Updates
Licensing Automation
Evaluation of new NPDS Edits
Computer Automation Systems, Inc.© 2010 All rights reserved
(303)-680-7774
Additional Efforts
AAPCC/NPDS Changes
Generic Codes updates
New NPDS Edits recently released to CAS
CAS Needs lead-time for Implementation
Computer Automation Systems, Inc.© 2010 All rights reserved
