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3 Reasons why
your campaign will sink
or swim in 2015
Carla Ferreira, Community Manager
“30 cutting-edge digital marketing tools and techniques to help grow
your business”
“[Trends 2015] Your 2015:
The consumer, content and collaboration”
“Digital marketing in 2015”
“10 slides that tell you everything you need to know about
the South African digital landscape”
Digital Trends 2015
• Individuals accounted for 74 percent of
total giving in US in 2014, or $339.24
billion
• Much work to be done in SA!
Individual giving beyond South Africa
• Stronger emphasis on
visuals/video
• Mobile
• Wearables
• Crypto-currencies
• Transparency
• Multiple channels
• Storytelling
• The Millennial effect
• Hashtag/bashtag activism
• Dark social
• Content marketing
• Paid social media
• More human
• Real-time marketing
• Hyper-personalisation
Digital Trends 2015
Multi-channel integration
• Website must be optimised for online donations, fundraising & social
sharing
• From email: 1-click donation, website, social media
• Are your events optimised for multi-channel engagement?
• Now that you’ve got your channels, what next?
• Content marketing
• Video content/strong visuals
Multi-channel integration
Personalisation
• Personalised, targeted ads (Google/Facebook)
• LinkedIn Pulse – Recommended for you
• FNB, Woolworths, 8tracks
• Consumers want more human interaction with brands
• Generic vs. Personal (Dear Friend…)
• Make your donor engagement personal
• Add personalised fields for projects individuals donated to
• Need information
• Survey, poll, website analytics (which pages beside the home page
do people visit most), social media analytics
Personalisation
Transparency
• What data are you collecting?
• What are you doing with it?
• Protection of Personal Information Act (POPI)
• Data policy?
• Are you honest & open abt the data you collect?
• Relationships are built on
• Trust
• Trust is earned through
• Honesty and transparency, open communication channels
• Feedback about how donor funds are spent - impact
Transparency
Case Study: Qhubeka
Case Study: Qhubeka
Qhubeka
Mobilises people through bicycles
Multiple campaigns involving individual
and corporate Activists, e.g. MTN pro cycling team
High level of support for Activists
Dropbox folder full of resources for Buffalo Mob
Raised over R1 000 000 and counting
Castelli (cycling gear company) – EUR 17 000+
Case Study: Qhubeka
Case Study: Qhubeka
Qhubeka #GiveHope campaign
• Festive giving campaign
• 2013: R12 000
• 2014: R200 000+
• Donation landing page with GG widget
• Automation (IFTTT)
• Personalised approach (personal emails)
• Segmented communication
• Resources for Activists
Fundraising with friends
It’s not about the tech…
Online meets offline… charity: water
• http://qhubeka.org/2013/
• https://ifttt.com/
• http://memeburn.com/
• http://www.bizcommunity.com/
• www.givengain.com
• LinkedIn Pulse (my original article on this topic)
Helpful Links
• Multiple channel integration
• Personalisation
• Transparency
• Relationships matter!
• Trust
• Loyalty
• Remember: your donors don’t live in a bubble!
• Decision: focus, what to do and NOT to do
Insights: A summary
Thank You.
@GivenGain @carlaferreira1
www.facebook.com/givengain
www.givengain.com