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27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing The Nursing Perspective on Perspective on Chronic Disease Chronic Disease Management Management Sally Bassett Sally Bassett Nursing Advisor, Modernisation Agency The Management of The Management of Long Long Term Conditions Term Conditions

27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

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Page 1: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

27/10/2004 Developing the Role of The Community Matron-Improving CDM

1

The Nursing Perspective The Nursing Perspective on Chronic Disease on Chronic Disease ManagementManagement

Sally BassettSally BassettNursing Advisor,

Modernisation Agency

The Management of The Management of LongLong Term Conditions Term Conditions

Page 2: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

227/10/2004

What is the National Policy context?

Why is this a Nursing issue?

What is the evidence?

Who is the Community Matron?

What are the key challenges to developing the Community Matron role?

ContentContent

Page 3: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

327/10/2004

www.dh.gov.uk

NHS Improvement PlanNHS Improvement Plan

Page 4: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

427/10/2004

6600%% ooff aadduullttss iinn EEnnggllaanndd rreeppoorrtt aa cc hhrroonniicc

hheeaalltthh pprroobblleemm**

*Department of Health, Compendium of Information, May 2004

Page 5: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

527/10/2004

0.10

% of Population admitted as inpatients % of Population admitted as inpatients by cumulative days spent as by cumulative days spent as

inpatientsinpatients Source: Analysis of British Household Panel Survey

0.00

0.10

0.20

0.30

0.40

0.50

0.60

0.70

0.80

0.90

1.00

0.00 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00

Percentage of inpatients

Cu

mu

lati

ve p

erc

en

tag

e o

f in

pat

ien

t d

ays

50% of inpatients account for 10% of all inpatient days.

10% of inpatients account for 55% of all inpatient days.

5% of inpatients account for 42% of all inpatient days.

Page 6: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

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Integrated Health& Social Care

Systems

Supporting peoplewith long-term

conditions

LTCCommunity

SupportSelf-

ManagementSupport

ClinicalInformation

Systems

DeliverySystemDesign

Informed & Empowered Patients

Prepared & Proactive Practice Team

Long Term Conditions Case Long Term Conditions Case Management ModelManagement Model

Source: Department of Health, Working Model, October 2004

Page 7: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

727/10/2004

Key Features of Established Frameworks Key Features of Established Frameworks for Managing Chronic Conditionsfor Managing Chronic Conditions

Not mutually exclusive approaches.

A range of approaches will be required to suit the locality

Page 8: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

827/10/2004

& nurses

Source: Surrey and Sussex SHA

Page 9: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

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Why LTC is a Nursing Issue?Why LTC is a Nursing Issue?

Nurse-led care improves health outcomes Effectiveness at patient education and self

care Care management well established Largest workforce Evidence shows the potential of nurses

Page 10: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

1027/10/2004

A PSA target to be Delivered A PSA target to be Delivered by Nursingby Nursing

To improve health outcomes for people with long- term conditions by offering a personalised care plan for vulnerable people most at risk; and to reduce emergency be days by 5% by 2008 (from the expected 2003/04 baseline), though improved care in primary care and community settings for people with long-term conditions.

Source: National Standards, Local Action, DH 2004

Page 11: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

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Nursing Contribution is Nursing Contribution is About Being …About Being …

Personal – Care tailored to the individual patient or user

Caring – Providing high quality fundamental care

Partners – With patients users carers and colleagues

Professional – Taking responsibility and accountability

Page 12: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

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What is the Evidence for What is the Evidence for the community Matron the community Matron Role?Role?

Internationally regarded primary care services

National projects such as the Castlefields Evercare UK Kings Fund

Page 13: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

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‘‘CommunityCommunity Matrons… Matrons…

…through the unique combination of comprehensive assessment, proactive clinical intervention, marshalling of resources, assessment of the quality of care and co-ordination of acute primary and social care, enable people with multiple conditions, affecting all areas of daily living, to remain in control of their own lives’.

CNO bulletin, August 2004

Page 14: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

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Community Matron RoleCommunity Matron Role Clinical role- no staff to manage Advanced clinical skills, medicines

management combined with Innovative case management Case loads of 50-80 With the authority to act ( this may include a

budget)

Page 15: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

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SoSo What are the Key What are the Key ChallengesChallenges??

Developing the workforce Competencies, Education and Training Supervision and Mentorship Data and Information for case finding, risk management Systems Change and Integration with voluntary sector,

social care, primary, secondary care.

Page 16: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

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Everyone's ChallengeEveryone's Challenge

“ Leaders are visionaries with a poorly developed sense of fear and no concept of the odds against them. They make the impossible happen”

Dr Robert Jarvik

Page 17: 27/10/2004 Developing the Role of The Community Matron-Improving CDM 1 The Nursing Perspective on Chronic Disease Management Sally Bassett Nursing Advisor,

Developing the Role of The Community Matron-Improving CDM

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It’sIt’s What What PatientsPatients SaySay TheyThey WantWant……