Dennis Haynes6840 NE 153rd Place, Kenmore, WA 98028

dennisghaynes@gmail.com 425-274-5815

QUALIFICATIONS SUMMARY

A talented, accomplished office professional with proven track record of outstanding project fulfillment, developing powerful, effective relationships and coordinating and creating work environments that support the

office community in producing extraordinary results.

Acknowledged capacity to provide comprehensive support for executive-level staff; excel at scheduling meetings, coordinating travel and managing all essential tasks

Honest, ethical, and discreet; committed to superior executive support. Confident and poised in interactions with individuals at all levels. Sense of humor.

Proven track record of accurately completing information management and special projects within designed timeframes. Experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Adept at reducing office procedure redundancy and improving accuracy and efficiency. Results-oriented in supporting complex, deadline-driven operations; able to identify priorities and resolve issues quickly.

Capabilities include:

Software: Windows 2013 and Mac OS, advanced Microsoft Office skills (Word, Excel, Outlook, Publisher and PowerPoint), Access, Goldmine, Donorlink, Filemaker Pro, SharePoint, AS400, Lotus, ACT!, Visio, Clear Vantage.

Interpersonal: good team player and also work very well independently, quick learner, can multitask well, great sense of humor, respect for diverse cultures and lifestyles, ability to develop strong relationships quickly.

Office: Office management, Word processing, document editing, graphic design and layout, excellent customer service, document library and office organization

Languages: possess excellent English grammar, spelling, editing, proofreading, and writing skills,

EXPERIENCE HIGHLIGHTSRecruiting Specialist

Full recruiting for the company including phone interviews, face-to-face interviews, maintaining the applicant tracking system and other recruiting systems. Prepared offer letters and administer the employee referral program. HR onboarding /offboarding/sideboarding tasks and general HR admin support. Managed Linked In social media page.

Executive and Administrative Support

Provided comprehensive administrative support to the Operations Manager of a high-end shopping center. Responsible for contractor insurance, invoice submissions/tracking, tenant liaison, trouble-shooting tenant issues, equipment orders, monthly credit card reconciliation, tenant improvement coordination, tenant HVAC adjustments, filing, leasing tours and map creation for properties. (left company due to layoffs)

Provided administrative support to VP which included voice mail transcription, heavy calendar, monthly newsletter, sub-contractor contracts and invoice tracking.

Provided executive administrative support to the three C-level executives and three presidents of an internet marketing firm for over two years. Scheduled meetings, conferences and appointments. Screened, organized and prioritized internal/external communications (phone, correspondence, email) as well as resumes and prepared responses as appropriate. Coordinated business and personal travel arrangements with the travel agency. Maintained calendars and files. Handled highly sensitive and confidential information. Maintained all office equipment and ordered all office supplies.

Provided executive administrative support for two VPs and a president in a real estate development company for over 4 years. Managed the offices and coordinated any maintenance calls. Ordered all supplies and any office furniture needs. Through heavy Outlook scheduling, managed multiple calendars. Compiled, transcribed, and distributed minutes of meetings with individuals, special interest groups and others on behalf of executives. Handled some personal tasks for VPs. Coordinated special projects like the annual charity haunted houses (raised over 6000 lbs. of non-perishable food) and donation of a 3-plex trailer to a family whose home was lost in a flood. Was safety officer in charge of the safety manual and fire/earthquake drills and safety. Created and maintained a document library with over 1000 documents. Gained company-wide recognition for the effective coordination and execution of a complex office building move to a new facility while minimizing down time. Interviewed and hired support staff.

Provided comprehensive administrative support to the Operations Manager of a high-end shopping center. Responsible for contractor insurance, invoice submissions/tracking, tenant liaison, trouble-shooting tenant issues, equipment orders, monthly credit card reconciliation, tenant improvement coordination, filing, leasing tours and map creation for properties. (left company due to layoffs)

Provided administrative support to VP which included voice mail transcription, heavy calendar, monthly newsletter, sub-contractor contracts and invoice tracking.

Provided executive administrative support to the three C-level executives and three presidents of an internet marketing firm for over two years. Scheduled meetings, conferences and appointments. Screened, organized and prioritized internal/external communications (phone, correspondence, email) as well as resumes and prepared responses as appropriate. Coordinated business and personal travel arrangements with the travel agency. Maintained calendars and files. Handled highly sensitive and confidential information. Maintained all office equipment and ordered all office supplies.

Provided executive administrative support for two VPs and a president in a real estate development company for over 4 years. Managed the offices and coordinated any maintenance calls. Ordered all supplies and any office furniture needs. Through heavy Outlook scheduling, managed multiple calendars. Compiled, transcribed, and distributed minutes of meetings with individuals, special interest groups and others on behalf of executives. Handled some personal tasks for VPs. Coordinated special projects like the annual charity haunted houses (raised over 6000 lbs. of non-perishable food) and donation of a 3-plex trailer to a family whose home was lost in a flood. Was safety officer in charge of the safety manual and fire/earthquake drills and safety. Created and maintained a document library with over 1000 documents. Gained company-wide recognition for the effective coordination and execution of a complex office building move to a new facility while minimizing down time. Interviewed and hired support staff.

Office Management

As Office Coordinator for national corporate events company, I was accountable for the entire office including cube/office make-readys, office equipment and supply ordering, etc.; executive assistant to VP of the NW division (San Francisco) and all managers coordinating business travel arrangements with our headquarters travel agency. Maintained calendars, bi-monthly timesheets and files. Handled highly sensitive and confidential information as HR liaison.

As the office manager for a busy real-estate development company for over 4 years, gained company-wide recognition for the effective coordination and execution of a complex office building move to a new facility while minimizing down time. Managed three Project Development offices, and maintained thriving client and vendor relationships. Performed routine repairs, coordinated facility maintenance and all office supply orders. Responsible for interviewing, hiring, training and supervising new team members to the Administrative Team. Was acknowledged by the President for bringing lightness to the office environment. (left company due to layoff)

For two years was Facility Manager for two offices, managing all physical space needs including lease, utilities, IT vendor needs and all office equipment purchasing and maintenance. Maintained excellent vendor relationships. Managed other administrative assistants.

As Special Projects Manager for a subcontractor to PSE, I worked on a large variety of projects including major office clean-up and organization, extensive data research, Best Practices book creation, and Sound Transit project coordination which involved detailed submittals of materials and construction work plans as well as as-built drawing coordination.

EMPLOYMENT HISTORY

SPECIAL PROJECTS COORDINATOR, POTELCO, INC., SUMNER, WA (10/2015-11/8/2016)RECRUITING SPECIALIST, KBA INC., BELLEVUE, WA (1/2014 TO 1/2015)ADMINISTRATIVE ASSISTANT, MACERICH, INC./REDMOND TOWN CENTER, REDMOND, WA (12/2012 – 8/2013)OFFICE COORDINATOR, ITA GROUP, SAN FRANCISCO, CA (9/2011-11/2012)SR. ADMINISTRATIVE ASSISTANT, LUMETRA (VIA WOLBERG & MICHELSON), SAN FRANCISCO, CA (5/2011-9/2011)REGISTRATION ASSISTANT, ENTERPRISE EVENTS GROUP, SAN RAFAEL, CA (OFFICETEAM -2010-4/2011)APPLICATION DEVELOPMENT ASSISTANT TO COO, EFINANCIAL, BELLEVUE, WA (2009-2010)EXECUTIVE ASSISTANT/OFFICE MANAGER TO VP AND PRES OF PROJECT DEVELOPMENT, PORT BLAKELY COMMUNITIES/KBA, INC., ISSAQUAH, WA (2004-2008)

EDUCATION

UNIVERSITY OF HOUSTON, Architecture, Art, Houston, TX STEPHEN F AUSTIN STATE UNIVERSITY, Horticulture, Nacogdoches, TX

Dennis Haynes

References

To Whom It May Concern: Dennis Haynes was employed at Port Blakely and was our Special Projects Coordinator and Safety Officer. Prior to this time, he worked in our office as an administrative assistant and office manager for approximately three years. During both of these time periods, Dennis reported to me. As Special Projects Coordinator, Dennis wore many hats. Duties included assisting with logistical and space planning and moving of departments and individuals to new buildings and spaces. Dennis assisted in hiring and training several administrative positions; as well as the creation, implementation, and management of a Document Library. He also successfully created and coordinated the Department’s annual charity haunted houses which raised over 6000 lbs. of non-perishable food items in four years. Dennis is dependable, pleasant, and tackled all assignments with dedication and a smile. Dennis is a take-charge individual who is able to present creative ideas and communicate the benefits. He also assumed a leadership role when he was appointed Safety Officer for the real estate division, inspiring and motivating other employees to learn CPR. Unfortunately, Dennis’ position was eliminated due to the downsizing of the Real Estate division of Port Blakely. I would recommend Dennis for similar positions and would hire him again if the opportunity presented itself. He is a team player with a great sense of humor and creativity. Sincerely, PORT BLAKELY PROPERTIESKathy BurnamanFormer Vice President of Project Development206-419-5936

JULIE CAMPBELL, KBA, INC.: 425-208-9499DAVID BOCOCK, REDMOND TOWN CENTER: 206-391-7554