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1 | Page 2020 Partners for Professional Excellence in Spiritual Care Workshop Listing Tuesday May 12, 2020 (3:00 PM – 4:30 PM) Title: TU1.01 CPE for Leaders: A Training Model for Healthcare Managers and Directors Presenter: 1. Jo Hirschmann BCC ACPE – Mount Sinai Downtown, New York, NY 2. David W. Fleenor STM, BCC, ACPE - Mount Sinai Health System, New York, NY 3. Chris Berner JD - Mount Sinai Beth Israel, New York, NY Session Type: Workshop Session Level: Advanced Date: Tuesday May 12, 2020 Time: 3:00 PM – 4:30 PM Objectives: Understand the motivations for and development of CPE for Leaders, including how staples of CPE’s pedagogy, such as verbatims and IPR, have been adapted to meet the needs of healthcare managers and directors. Understand, through finding from a qualitative research study, the kinds of leadership growth and development this program facilitated. Explore how this training model might foster enhanced teamwork and communication among managers/directors and possible implications of this for patient satisfaction metrics. Description: In September 2018, the Mount Sinai Health System ACPE-accredited center launched its first CPE for Leaders program. This extended CPE unit brought together six managers/ directors in a program that was driven by the following goals: build leadership, communication, and conflict resolution skills; integrate mindfulness and empathy into leaders’ management style; and explore the values and philosophies that undergird leaders’ careers in healthcare. This workshop explores how CPE’s learning model can be leveraged to train leaders in core skills that foster collaborative, compassionate, and mindful leadership and discusses the findings of a qualitative study looking at the program’s outcomes.

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Page 1: 2020 Partners for Professional Excellence in Spiritual Care ......1 | P a g e 2020 Partners for Professional Excellence in Spiritual Care Workshop Listing Tuesday May 12, 2020 (3:00

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2020 Partners for Professional Excellence in Spiritual Care Workshop Listing

Tuesday May 12, 2020 (3:00 PM – 4:30 PM) Title: TU1.01 CPE for Leaders: A Training Model for Healthcare Managers

and Directors Presenter: 1. Jo Hirschmann BCC ACPE – Mount Sinai Downtown, New York, NY 2. David W. Fleenor STM, BCC, ACPE - Mount Sinai Health System, New

York, NY 3. Chris Berner JD - Mount Sinai Beth Israel, New York, NY Session Type: Workshop Session Level: Advanced Date: Tuesday May 12, 2020 Time: 3:00 PM – 4:30 PM

Objectives:

• Understand the motivations for and development of CPE for Leaders, including how

staples of CPE’s pedagogy, such as verbatims and IPR, have been adapted to meet the

needs of healthcare managers and directors.

• Understand, through finding from a qualitative research study, the kinds of leadership

growth and development this program facilitated.

• Explore how this training model might foster enhanced teamwork and communication

among managers/directors and possible implications of this for patient satisfaction

metrics.

Description: In September 2018, the Mount Sinai Health System ACPE-accredited center launched its first CPE for Leaders program. This extended CPE unit brought together six managers/ directors in a program that was driven by the following goals: build leadership, communication, and conflict resolution skills; integrate mindfulness and empathy into leaders’ management style; and explore the values and philosophies that undergird leaders’ careers in healthcare. This workshop explores how CPE’s learning model can be leveraged to train leaders in core skills that foster collaborative, compassionate, and mindful leadership and discusses the findings of a qualitative study looking at the program’s outcomes.

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Recommended Books:

• Hougaard and Carter, The Mind of the Leader

• Lencioni, The Five Dysfunctions of a Team

• David Marx, Dave’s Subs

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Title: TU1.02 Examining the association between chaplain care and patient satisfaction: the view from Chicago

Presenter: 1. Annelieke Damen MA University of Humanistic Studies, Utrecht, IL, USA 2. George Fitchett PhD BCC APC, Rush University Medical Center, Chicago, IL USA

Session Type: Workshop Session Level: Intermediate Date: Tuesday May 12, 2020 Time: 3:00 PM – 4:30 PM Objectives:

• Speak about the research results regarding chaplaincy care and satisfaction up to this date

• Think about future chaplaincy satisfaction studies

• Know the main variables influencing satisfaction results Description: In this workshop we will look at a study conducted by the main presenter and the co-presenter at Rush University Medical Center in Chicago between 2011 and 2017. The study examined the association between chaplain care and patient satisfaction with a sample of 11740 patients using the HCAHPS and Press Ganey surveys. The main results will be discussed, together with previous satisfaction studies and possible studies for the future. Recommended Books: None

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Title: TU1.03 An Outpatient Pilot: Expanding Chaplain’s Walk Toward

Distant and New Clinical Partnerships Presenter: 1. Lori McKinley, MDiv, BCC-APC Bon Secours Mercy Health, Cincinnati,

OH 2. Bea Broder-Oldach, DMin, BCC-APC, Bon Secours Mercy Health, Cincinnati OH 3. Tammy Jo Reiser, M.Div. Bon Secours Mercy Health Chaplain, Cincinnati-North Market, Cincinnati OH

4. Jim Richter, M.A. Theology Bon Secours Mercy Health, Director,

Mission Integration, Cincinnati-East Market, Cincinnati OH

Session Type: Workshop Session Level: Beginner Date: Tuesday May 12, 2020 Time: 3:00 PM – 4:30 PM

Objectives:

• Vision chaplaincy through expanded lenses and view outpatient chaplaincy in healthcare as a 21st century horizon that is reachable if driven by Mission AND Clinical

• Understand how vision, clinical support(s) and alternate funding can help create initial lift while exploring the realities of capacity, staffing and economic opportunities for chaplain's long-term advancement/expansion

• Vicariously experience the practicalities, unexpected high-point and unforeseen stumbling blocks our pilot encountered in the initial 3 years since inception in April 2017

Description: As healthcare migrates to clinics, surgery sites and non-acute locations, chaplains must urgently follow in order to best serve patients and staff. Exploring new opportunities for spiritual care without embedding, follow Bon Secours Mercy Health's Cincinnati Pilot, Outpatient Spiritual Care Services during their first full year and into a regional roll-out. While not a "primer" this seminar provides ample encouragement for others to find their own vision for the future. It explores how determination, connection and grant funding can be a catalyst for migration of services as the progressive and pro-active mandate for the future of professional chaplaincy in healthcare! Recommended Books: None

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Title: TU1.04 Spiritual Practices of Native Americans: Health and Wellness Needs of 1st Nation

Presenter: Judith Silva, MDiv, DMin, BCC, WellSpan Ephrata Community Hospital, Ephrata, PA

Session Type: Workshop Session Level: Beginner Date: Tuesday May 12, 2020 Time: 3:00 PM – 4:30 PM Objectives:

• Explore health and wellness needs of Native American patients.

• Explore helpful interventions utilized by indigenous healers and Native Americans

• Create understanding for the chaplaincy field of how to collaboratively work together with

Native American patients.

Description: Native Americans come from cultures, which are rich in creativity, the arts, dance and healing modalities which form a part of their community. The importance of elements of the earth including air, water, fire, etc. and connection to the earth are a part of Native American heritage and spirituality. Tribal connections help inform personal and collective identities. In this workshop, we will examine basic spiritual practices of Native Americans that pastoral caregivers can have awareness about as they present as patients in the hospital. Recommended Books:

• We Hold Our Stories in Blankets: Pastoral Care with American Indian Women by

Michelle Oberwise La Cock & Carol Lakota Eastin in Women out of Order: Risking

Change & Creating Care in a Multicultural World editors Jeanne Moessner and Teresa

Snorton, Fortress Press, Minneapolis, 2010

• Pastoral Care in a Native American Context by onald Mazur in Journal of Pastoral Care,

1984, Vol XXXVIII, No. 4

• American Indians and Spiritual Needs During Hospitalization: Developing a Model

of Spiritual Care by David Hodge, PHD and Robert Wolosin, Phd in The

Gerontologist, Vol 54, Issue 4, August 2014, Pages 683-692.

• Guidelines for Healthcare Providers Interacting with American Indian (Native American:

First Nation) Patients and their families, MCHC Metropolitan Chicago Health Care

Council, Chicago, IL 2004

• Moving from Colonization toward balance and harmony a Native Perspective on

Wellness. Hodge, DR, Limb, GE, Cross, TL Social Work 2009, Jul:54(3) 211-9.

• American Indian Liberation: A Theology of Sovereignty by George Tinker, Orbis Books,

August 30, 2008

• Spirits of the Earth: A Guide to Native American Nature Symbols, Stories, and

Ceremonies, by Bobby Lake Thom, Plume Press, August 1997

• The Non-Indian Therapist Working with American Indian Clients, by Maria Napoli, PhD,

Journal of Psychoanalytic Social Work, Volume 6, 1999 Issue 1 Pages 25-47.

• Mother Earth Spirituality: Native American Paths to Healing Ourselves and Our World.

By Ed McGaa, Harper Press, March 1990.

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Title: TU1.05 Report of Research Project – Validating of Palliative and Bereavement Care Core Competencies

Presenter: 1. Peter Barnes DMin, BCC –CASC/ACSS Eastern Health, St. John’s, NF 2. Christine Enfield, MDiv BCC- CASC/ACSS, Grey Nuns Community

Hospital, Edmonton, AB 3. Heather Koots, MDiv, Mewassin United Church, Stony Plain, AB 4. Vivan Stang, MA, Ottawa Hospital, Ottawa, ON

Session Type: Workshop Session Level: Advanced Date: Tuesday May 12, 2020 Time: 3:00 PM – 4:30 PM Objectives:

• Learn about the palliative and bereavement care competencies that Spiritual Care

professionals in Canada have reached consensus on.

• Learn about the REB approved research project that incorporated patients/clients input

into these competencies

• Give interactive feedback to presenters on best ways to develop/create curriculum for

these competencies

Description:

Presenters will provide an overview of palliative and bereavement care competencies for our

professional group and give highlights of this project, which was supported by the CASC

Professional Practice Commission. We will highlight the challenges involved in undertaking a

multi-site research project with patients receiving palliative and bereavement care and then

incorporating their input into a modified Delphi survey for Spiritual Care professionals working

mainly in the same field. Results of the project will be shared. We aim to incorporate feedback

from conference participants in the next phase of Knowledge Translation.

Recommended Books: None

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Title: TU1.06 Trama-Informed Pastoral Supervision: Theory & Practice Presenter: 1. Beth Faulk Glover DMin, PhD ABD & ACPE Educator, New York

Presbyterian Hospital, New York, NY 2. Mychal B. Springer MA, NAJC &ACPE Educator, New York

Presbyterian Hospital, New York, NY 3. Joel Berning MDiv, BCC APC, New York Presbyterian Hospital, New

York, NY Session Type: Workshop Session Level: Intermediate Date: Tuesday May 12, 2020 Time: 3:00 PM – 4:30 PM

Objectives:

• Identify key brain responses to trauma.

• Understand the impact trauma can have on CPE students' experiences.

• Learn best practices for trauma-informed CPE supervision.

Description: Awareness of trauma theory and best-practices for trauma-informed CPE supervision can substantially improve pastoral education, which is particularly urgent today with the large population of CPE students who have experienced trauma in their lives. Some studies indicate that up to 60% of helping professionals have experienced trauma. These best-practices enable CPE educators to work appropriately with traumatic material, with guidance regarding when to refer. Participants will learn techniques to help students remain embodied and grounded in the face of others' traumas and when their own traumas resurface, causing them to become overwhelmed or dissociate. CECs are welcome. Recommended Books: None

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Title: TU1.07 Pediatric Behavior Health Spiritual Care Presenter: Adam James DMin, University of Minnesota Medical Centre, Minneapolis,

MN Session Type: Workshop Session Level: Intermediate Date: Tuesday May 12, 2020 Time: 3:00 PM – 4:30 PM Objectives:

• Identify unique aspects of spiritual care with pediatric mental health populations.

• Examine a non-religious assessment model and its effectiveness with adolescent patients

• Articulate areas of need with in research and training for pediatric mental health populations

Description: Responding to a 2011 call for chaplains to Make their Cases (Fitchett, 2011), I centered my Doctor of Ministry dissertation around three case studies from a pediatric co-occurring mental health and chemical dependency locked inpatient unit. The goal of this project was to highlight the unique challenges of pediatric behavioral health spiritual care and to promote further research and training for chaplains who work in these settings. This presentation will reflect on these case studies, present a non-religious assessment model, and engage in a theoretical development of pediatric behavioral health spiritual care. Recommended Books: None

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Title: TU1.08 Research for Chaplaincy in Global Health Presenter: John Betz BCC – APC, Cincinnati Children’s Hospital Medical Centre,

Cincinnati, OH Session Type: Workshop Session Level: Intermediate Date: Tuesday May 12, 2020 Time: 3:00 PM – 4:30 PM Objectives:

• Explain the history and present challenges and opportunities in global health and chaplaincy.

• Learn the process, needs, and challenges for validating scales on religiosity and spirituality in other languages.

• Discuss the future directions and roles of chaplaincy in global health.

Description: The transforming field of chaplaincy is likewise changing in terms of the world of global health. This workshop will review the research on the history and present status of chaplaincy in global health, including the pitfalls and lessons learned. It will also provide a didactic on the requirements and processes of the validation of religious and spiritual questionnaires in other languages. This workshop will provide insight as to where chaplaincy will need to progress in terms of meeting the spiritual and religious needs of people as this world becomes smaller. Recommended Books:

• Exline, J. J., Pargament, K. I., Grubbs, J. B., & Yali, A. M. (2014). The Religious and

Spiritual Struggles Scale: Development and initial validation. Psychology of Religion and Spirituality, 6(3), 208-222.

• When Healthcare Hurts: An Evidence Based Guide for Best Practices in Global Health Initiatives by Greg Seager

• Toxic Charity by Robert D. Lupton

• When Helping Hurts by Steve Corbett and Brian Fikkert

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Title: TU1.09 Lasting Impact of Clinical Pastoral Education (CPE) for Students: A Quality Improvement Project

Presenter: 1. Heather Vanderstelt, MDiv, RP St. Joseph’s Healthcare – London, London, ON

2. Alida van Dijk, PhD, RP Community Counselling Centre, London, ON Session Type: Workshop Session Level: Intermediate Date: Tuesday May 12, 2020 Time: 3:00 PM – 4:30 PM Objectives:

• Learn about the lasting impact of one clinical pastoral education program on its students.

• Learn about an effective evaluative process that can be replicated to examine one’s own Clinical Pastoral Education (CPE) or Pastoral Counselling Education (PCE) program.

• Review the Literature related to validating/evaluating CPE as an effective teaching approach.

Description: St. Joseph's Health Care London successfully piloted an evaluative project to learn about the lasting impact (personally and professionally) of Clinical Pastoral Education (CPE) for students. A cross-sectional analysis of past students enrolled between 2004 and 2018 at St. Joseph's Health Care London was conducted through a survey developed for this project, assessing what has lasting value for students regardless of vocational choices. This project was undertaken to support continued development of CPE courses, ensuring not only Canadian Association for Spiritual Care and College of Registered Psychotherapists of Ontario standards are met, but students learning needs are also met. Trends related to enrollment are also considered. Recommended Books: None

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Title: TU1.10 Moral Injury, A Prison Chaplain’s Experience Presenter: Jami Burns, DWCF, Ohio Reformatory for Women, Marysville, OH Session Type: Workshop Session Level: Intermediate Date: Tuesday May 12, 2020 Time: 3:00 PM – 4:30 PM Objectives:

• Understand the prison chaplain’s role in spiritual healing

• Define moral injury

• Identify the different components of moral injury for incarcerated persons

Description: Although it is usually associated with combat veterans, moral injuries or soul wounds are found anywhere trauma has occurred. The majority of incarcerated women have experienced trauma surrounding their crime and incarceration if not before. The prison chaplain working with the mental health team is the professional best equipped to assist in helping these people heal from this spiritual component of trauma. Recommended Books: None

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Title: TU1.11 Toward Validity: Creating an Index to Measure Complexity of Spiritual Care Interventions

Presenter: Kathleen Rimer Ed.D, BCC – APC, Beth Israel Deaconess Medical Center, Boston, MA

Session Type: Workshop Session Level: Advanced Date: Tuesday May 12, 2020 Time: 3:00 PM – 4:30 PM Objectives:

• Identify the utility and benefit of developing a valid tool to measure complexity of spiritual care interventions

• Classify the features of high, medium, and low-complexity spiritual care visits

• Understand the process of validating this new Index for use in research and administration

Description: Many medical disciplines have indices that communicate the level of complexity of the care provided and thereby capture a level of nuance about the care provided that is helpful to administrators, insurance companies, and other stake holders. This presentation will introduce an index for measuring complexity of spiritual care interventions (high, medium, and low complexity), and explain the benefits of such an index for spiritual care department directors, chaplain educators, administrators, and researchers. Participants will have the opportunity to use the index and check its validity using case studies in the workshop setting. Recommended Books: None

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Wednesday May 13, 2020 (9:00 AM – 10:30 PM) Title: WE1.01 Interpersonal Forgiveness: From Hurting to Healing and

Hope Presenter: Preston VanLoon Ed.D, ASCUSA, Mandan, ND Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• Define and identify myths and misconceptions associated with interpersonal forgiveness

• Describe and apply skills and strategies used in the interpersonal forgiveness process

• List and recognize the benefits and outcomes of practicing interpersonal forgiveness

Description: Interpersonal Forgiveness is an often misunderstood and complex topic. Drawing from his doctoral dissertation experimental research study with chaplains and clergy and recent book, The Path to Forgiveness, the presenter will enable participants to deepen their understanding and practice of interpersonal forgiveness in both their personal and professional lives. In this presentation, participants will consider the effects of interpersonal conflict and forgiveness on one's cognition, affect, and behavior, explore what it means to forgive, and consider the benefits of using interpersonal forgiveness to bring healing and hope to relational hurt and pain. Recommended Books: None

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Title: WE1.02 Meeting Your Hindu and Buddhist Patients, What Should I know?

Presenter: 1. Seigan Ed Glassing, BFA, New York Presbyterian Hospital Columbia, New York, NY

2. Joseph Caruso, BA, New York Presbyterian Hospital Columbia, New York, NY

Session Type: Workshop Session Level: Beginner Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• Chaplains will have a deeper sense of Hindu & Buddhist traditions, benefits and philosophy

• Chaplains will gain practical skills on assisting their patients with chants, use of religious images, and how to set up a mini shrine

• Chaplains will learn Hindu and Buddhist end-of-life practices and special challenges that may arise in ministering to these two groups

Description: In this presentation, a Hindu and Buddhist chaplain team up to cover the basics on both traditions that were born from the Indian subcontinent. It will teach chaplains unfamiliar with, or who might not have met Hindu or Buddhist patients' the most important things to know before stepping into their room. We will review the main tenets, key philosophy and practices of Hinduism and Buddhism; teach practical skills on mantras, use of images and setting up a small shrine for your patient. Lastly, we will address end of life issues, with time at the end for question and answers. This presentation will give you confidence as a chaplain and offer you skills in ministering to your Hindu and Buddhist patients. Recommended Books:

• The Complete Idiots Guide to Understanding Buddhism by Gary Bach

• Hindu Approaches to Spiritual Care, Chaplaincy in Theory & Practice Edited by Vineet Chandler, Lucinda Mosher

• Bhagavad-Gita by Prabhavananda

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Title: WE1.03 Finding My Voice: Communication Despite the Challenge of Aphasia

Presenter: 1. Nehama Stampfer Glogower, MS, BCC- NAJC, St. Joseph Mercy Hospice, Annharbor, MI 2. Avi Golden, Critical Care Paramedic, New York, NY

Session Type: Workshop Session Level: Beginner Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• Gaining awareness of aphasia, recognizing that the intellect is intact

• Learning specific strategies and resources that can improve communication with

someone who has aphasia

• Exploring how to live joyfully, despite disability

Description: We are all familiar with the frustrating experience of searching for a word. Now imagine that happening with every conversation, every day. That is what people with Broca’s Aphasia deal with. About two million Americans are affected by aphasia, an acquired communication disorder that impairs a person’s ability to process language but does not affect intelligence. We will meet Avi Golden who suffered a stroke at the age of 33, which left him unable to speak. Now, after much therapy, he is a spokesman for aphasia awareness, bringing his message of determination to enjoy life to the fullest. Recommended Books: None

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Title: WE1.04 The Catholic Sacrament of the Anointing of the Sick: What’s it about, for whom, when and why.

Presenter: 1. Richard W. Bauer MM, BCC NACC, Eastern Denery AIDS Relief Program, Nairobi, Kenya 2. David Lichter, DMin, NACC Executive Director, Milwaukee, WI

Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• Articulate the origin, development, purpose, meaning and history of the Sacrament of the Anointing of the Sick and its relationship to other sacraments and pastoral and chaplaincy support for Catholic patients and their families

• Explain the current theology, practice and benefits to care recipients and their families.

• Understand and assess the circumstances within which the Sacrament should or should not be offered and understanding how this sacramental ritual can serve as both an intervention and mode of assessment in health care chaplaincy

Description: The Sacrament of Anointing, once known as Last Rites or Extreme Unction in the Catholic Church, is not always understood by Catholic patients, as well as those who do not practice the Catholic faith. However, it is a rich spiritual resource, that when explained well and chosen for the proper circumstances can be a valuable source of healing and strength for the care recipient and the family. This workshop will provide a brief, clear background on the Sacrament, some examples of integrating the sacrament into chaplaincy interventions, and helpful ways to talk about and help discern when to offer this Sacrament. Recommended Books:

• Understanding Sacramental Healing Anointing and Viaticum by John C. Kasza

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Title: WE1.05 Defining a Course of Treatment for Spiritual Distress – One System’s Approach

Presenter: 1. James Austin, MDiv, Mercy Virtual Care Center, Chesterfield, MO 2. Jennifer Cobb MDiv, MBA, BCC – APC Mercy Virtual Care Center,

Chesterfield, MO Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• Articulate a definition of Spiritual Distress and connect to treatment interventions

• Assess various treatment plans in light of available resources

• Create an initial approach to fully treat moderate to severe spiritual distress

Description: Think about when your doctor prescribes a treatment plant -- it includes specific milestones and directions. Hospital-based chaplains often only have the length of a patient's hospital stay to provide spiritual care for patients in spiritual distress. We also know that untreated spiritual distress impacts overall health outcomes and perceived quality of life. Mercy Virtual has integrated vSpiritual Care as part of vEngagement, where complexly ill patients are treated virtually, often on the service for months or even years. Our vSpiritual Care chaplains are testing what care is needed to truly treat patients in spiritual distress. How many encounters? What length per encounter? How often? And how will we know when the treatment is complete? These are the questions that vSpiritual Care chaplains are wrestling with. For this workshop, we'll share what we've learned and invite you to wrestle alongside us with the next questions that emerge. Recommended Books: None

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Title: WE1.06 Spiritual Care Interventions in Working with Individuals and Families Impacted by Substance Use Disorders

Presenter: Rob Jury, MA, BCC, LPC, CRADC, NCC, Illinois Professional Health Program – Behavior Health, Evanston, IL

Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• provide a working definition of spirituality in the context of spiritual care for individuals

and families impacted by substance use disorders

• identify some of the clinical criteria for intoxication and withdrawal of alcohol and at least

one other substance in order to help support safety of care recipients during spiritual

care interventions

• name at least one spiritual care intervention new to the participant for working with

individuals and families

Description: The future of spiritual care includes increased interactions with individuals and families with substance use disorders (SUDs). People with SUDs can be found in hospitals, long-term care facilities, prisons, campuses, congregations, and all contexts outside the traditional walls of chaplaincy. This workshop will engage participants in an interactive exploration of spiritual care through a variety of specific spiritual care interventions designed to benefit spiritual care providers in a variety of contexts and settings. Interventions include the use of complimentary spiritual modalities, screening assessment tools, interventions aiding theological reflection and meaning making, and the spiritual care intervention of confrontation. Recommended Books:

• Mee-Lee, D. (Ed.) (2013). The ASAM criteria: Treatment for addictive substance-related and co-occurring conditions. Chevy Chase, MD: American Society of Addiction Medicine.

• Shapiro, R. (2012). Recovery-the sacred art: The twelve steps as spiritual practice. Woodstock, Vermont: Skylight Paths.

• Twerski, A.J. (1997) Addictive thinking: Understanding self-deception, 2nd edition. Center City, MN: Hazelden. 2020 Partners for Professional Excellence in Spiritual Care Conference 90-Minute Workshop Presenters Agreement Form

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Title: WE1.07 Spiritual Care: Jewish Perspectives Presenter: Joseph Ozarowski, DMin, BCC – NAJC, JCFS Chicago, Skokie, IL Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• become more aware of classic Jewish sources and texts informing a Jewish Pastoral Theology for Spiritual Care

• become more aware of cultural and religious issues that affect Spiritual Care for Jewish patients, clients and their families

• be able to relate better to Jewish colleagues in the field of Chaplaincy

Description: While the vast majority of chaplains come from various Christian traditions, Judaism has a well-developed approach to spiritual care for people in need. This tradition goes back to Biblical times and is developed in Rabbinic thought as "Bikur Cholim" - visiting the sick. The presenter will use some of his published work on the topic as well as his extensive clinical experience to develop a Jewish Pastoral theology and practice. This can offer a fuller cultural competency in an area not usually covered extensively in CPE. Participants will gain a better understanding of a spiritual care tradition that is both ancient and also surprisingly contemporary. Recommended Books:

• Jewish Pastoral Care, D. Friedman

• To Walk in God’s Ways, Joseph Ozarowski

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Title: WE1.08 A New Best Practice: The Cross-Language Chaplaincy Introduction Tool

Presenter: 1. Emilee Walker-Cornetta MDiv, BCC, New York-Presbyterian Hospital/Morgan Stanley Children’s Hospital of New York, NY

2. Joel Nightingale Berning, MDiv, BCC, New York-Presbyterian Hospital/Morgan Stanley Children’s Hospital of New York, NY

Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• Use the newly released Cross-Language Chaplaincy Introduction Tool.

• Become familiar with the mixed-methods research conducted to evaluate this new tool.

• Advocate for efforts to reduce barriers to spiritual care for patients/families with limited English proficiency, as well as to critically evaluate such efforts

Description: Chaplains in North America may be systemically providing substandard spiritual care to patients and families with limited English proficiency. With the help of an APC pilot grant, administered through Transforming Chaplaincy, we have been developing and testing written, culturally-tailored introductions to chaplaincy in twenty languages. This overdue resource aims to ease routine introductory visits across language differences and enable recipients to more knowledgably choose whether they would like to receive further chaplaincy via an interpreter. In time for the 2020 conference, this new tool will be available to all Partners for Professional Excellence in Spiritual Care, free of charge. Recommended Books: None

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Title: WE1.09 Spiritual Care for Non-Communicative Patients Presenter: Linda Golding MA, BCC, New York Presbyterian Hospital, New York NY Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• Confidently deliver excellent pastoral care to patients unable to communicate, and to their families.

• Develop creative interventions to provide support for non-communicative patients and their families.

• Collaborate with the medical team to affirm the full humanity and dignity of a non-communicative patient.

Description: The workshop will use small group activities and case studies to set out ways to use our words and bodies as pastoral interventions in these very challenging conditions. Workshop attendees will learn practical skills to foster trust and respect, and to model the value of spiritual care for the non-communicative patient, his/her loved ones and the medical team. Together, attendees will clear a path toward refreshed and renewed commitment to listening and presence. Recommended Books: None

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Title: WE1.10 The Best Recent Papers in Pediatric Chaplaincy: Reading and Applying the Research

Presenter: Cate Desjardins MDiv, Cincinnati Children’s Hospital Medical Center, Cincinnati, OH

Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• Review significant recently published research relevant to pediatric chaplains.

• Learn basic skills for reading research in pediatric chaplaincy

• Discuss applications to clinical pediatric chaplaincy.

Description: In this workshop, the most significant recently published papers relevant to pediatric chaplains will be presented and discussed. As research in chaplaincy and spiritual care grows, specific attention to pediatric chaplaincy is necessary in order to account for the unique aspects of pediatric chaplaincy practice. While reviewing recent papers in pediatric chaplaincy and discussing skills for how to read chaplaincy research well, the relevance of research to clinical practice will be emphasized. Recommended Books:

• Fragile Spirituality of Patients whose children died in “PICU” Falkenburg, JL et al

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Title: WE1.11 On Demand Spiritual Care with Oncology Patients Presenter: 1. Beth L. Muehlhausen PhD, BCC-APC Ascension Health, Fishers, IN 2. Cathy Chang MDiv, BCC-APC Ascension Health, St. Louis, MO 3. Christa Chappelle, MDiv, BCC-APC Providence, Waco, TX Session Type: Workshop Session Level: Beginner Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• Discuss "On Demand Spiritual Care" as an innovative means for reaching patients outside the acute care setting.

• Discuss findings from a research project designed to provide spiritual care to oncology patients outside of the traditional hospital setting

• Discuss the implications for chaplains providing spiritual care to oncology patients outside of the inpatient setting

Description: Ascension Health (AH) has developed "On Demand Spiritual Care" which uses technologies and methods that connect people across physical distances in order to provide spiritual care in all settings across the continuum of care. This workshop will share findings from an AH system-wide spiritual care research project (5 states/8 hospitals) designed to learn how chaplain interventions using on demand technologies affected the religious/spiritual well being of patients with some form of cancer. Findings will be shared regarding the level of religious/spiritual well being identified by the patients at the beginning and end of the study. Common patterns and themes that emerged from interviews with patients will be discussed. Implications for addressing the religious/spiritual needs of outpatient oncology patients will be discussed. Recommended Books: None

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Title: WE1.12 Evaluating the Impact of Chaplain Care on End-of-Life Outcomes in the ICU

Presenter: Dirk Labuschagne MDiv, MPH, BCC-APC Rush Oak Park Hospital, Oak Park, IL

Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• Describe the impact of chaplain care on important end-of-life outcomes for patients with advanced illness admitted to ICUs.

• Describe the care provided by chaplains for patients/family members when patients die in ICUs.

• Discuss implications of research for making the case for provision of spiritual care in ICUs.

Description: This workshop will report findings from a three-month retrospective chart review study exploring the association between chaplain spiritual care and end-of-life outcomes in ICUs. Documentation of chaplain care at four ICU sites (Beth Israel Deaconess Medical Center, Rush University Medical Center, St. Thomas/ Ascension, and University Hospital/IU Health) have been analyzed for a) associations between chaplain care and end-of-life outcomes (length of stay, code status, palliative care, advance directives, and withdrawal of treatment) for 254 patients with advanced illness admitted to ICUs and b) the variation of spiritual care provided to patients/family members based on chaplain role and other important factors.

Recommended Books: None

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Title: WE1.13 From Intimacy to Connectedness: How Virtual Care is Transforming Professional Chaplaincy

Presenter: Austine Duru MA, MDiv, Bon Secour Mercy Health, Madison, WI Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• Understand some of best practices and industry trends that are driving the adoption of virtual care across the country, and how mobile technology and other devices are becoming tools for developing, coordinating, and facilitating spiritual/pastoral care appropriate to diverse settings and needs.

• Appreciate the unique nature of tele-chaplaincy; understand the ethical and cultural challenges facing virtual chaplaincy and gain insights on how to start a tele-chaplaincy program.

• Draw from the emerging dimension of virtual care to aid in practice integration, self-reflection, wellbeing and mindfulness.

Description: Virtual care is helping shift professional chaplaincy from a strong focus on intimacy and "high-touch" to emphasize pastoral connectedness. Recent surveys show that the year 2019 was a critical turning point in the adoption of tele-health and telemedicine, with a growing preference for tele-health among consumers. One of the greatest gifts that chaplains bring to their ministry is the gift of presence. This quality of presence allows chaplains to listen with intentionality and empathy and respond with compassion. Virtual platforms and technology might appear to be in conflict with the idea of active presence yet, the evolving use of virtual technology in various care settings are increasingly being embraced as credible avenues for engagement and tools available to the chaplain. This workshop explores some of these emerging trends and examines the benefits and burdens involved. It also highlights some of the best practices in the virtual chaplaincy space. Recommended Books:

• Atkinson, M.M. (2017). E-chaplaincy: Asking some questions. Journal of Pastoral Care & Counseling, 71(1): 69-71.

• Cobb, J.W., & Chang, C. (2018). Spiritual distress is not confined. Health Progress, 99(3): 55-57.

• Mahar, J.H., Rosencrance, J.G. & Rasmussen, P.A. (2018). Cleveland Clinic Journal of Medicine. 85(12): 938-942.

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Title: WE1.14 Navigating Memories of Trauma and Abuse Presenter: Kathryn Belicki, PhD, CPsych, MTS Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 9:00 AM – 10:30 AM Objectives:

• Describe and recognize the unique characteristics of traumatic memory

• Describe the factors that can distort memory and eyewitness testimony

• Engage in a safe and supportive conversation with people about their traumatic and abusive experiences

Description: Traumatic events, particularly in childhood, undermine physical, emotional, and spiritual well-being. However, since the “memory wars” of the early 1990’s, many counsellors are reluctant to inquire into such foundational experiences, for fear of creating false memory. But unless asked, most trauma survivors remain silent—and avoidance is one of the strongest predictors of negative outcome. How do we navigate this conundrum? Fortunately, our knowledge about the characteristics of traumatic memory has increased exponentially in the last two decades, as has our understanding of factors that distort memory. We will discuss best therapeutic practices in the light of current knowledge. Recommended Books: None

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Wednesday May 13, 2020 (11:15 AM – 12:45 PM) Title: WE2.01 From Education to Employment: The Demand Side of

Spiritual Care Presenter: 1. Wendy Cadge PhD, Brandeis University, Waltham, MA 2. Shelly Rambo PhD, Boston University School of Theology, Boston, MA Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• Understand better how educational institutions understand the employment market for spiritual care

• Explore how traditional models of education may be adapted to contemporary circumstances

• Understand better how chaplaincy is developing outside of traditional fields (e.g. healthcare, military, etc.)

Description: This panel brings together employers committed to providing spiritual care, in and across multiple sectors, to discuss the demand side of chaplaincy and the implications it has for education and training in the future. The panel brings together both employers local to Cleveland and also national leaders in spiritual care employment to discuss how chaplains-in-training can best be prepared for the sectors in which they are most needed. We have confirmed the participation of Rev. Amy Greene, Board Chair of ACPE and Director of Spiritual Care for Cleveland Clinic. Potential invites include UCC's national office minister for chaplains; the ED of business operations for patient care services at B&W Hospital; the system VP for spiritual care for a national Catholic health system; high-level officers in the chaplain corps of several branches of the armed forces, including the chief of the Army's training development division in chaplaincy; and leaders from federal corrections settings. Recommended Books: None

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Title: WE2.02 My Soul: Novel Spiritual Assessment: Tools as Part of a Comprehensive Total Pain Management Plan

Presenter: 1. Kirstin Springmeyer MDiv, BCC-APC, Texas Children’s Hospital, Houston, TX

2. Daniel H. Grossoehme, MDiv, MS-APC, Akron Children’s Hospital, Akron, OH

3. Jill Ann Jarrell, MDiv, MPH, Texas Children’s Hospital, Houston, TX Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• Review the evidence for pediatric spiritual assessment as an important component in addressing and managing total pain. Faculty will perform a brief but comprehensive literature review of spiritual screening, history and assessment techniques as well as discuss spiritual aspects of total pain.

• Describe the use of novel spiritual assessment tools and their utility for spiritual pain assessment. Chaplain presenters will present two novel techniques for spiritual assessment. Specifically, they will share questions used and adjunct strategies such as image interpretation and storytelling useful in elucidating and articulating spiritual pain.

• Discuss how spiritual assessments can guide medical practitioner develop a pain assessment plan. Presenter will use cases and group discussion to underscore the importance of spiritual assessment in pain management and how this can be used practically to create a unique care plan. Presenter will focus on the role of spirituality

Description: Spiritual pain is reported by 50-96% of adults with life-threatening diseases. Spiritual pain may be characterized as "a pain deep in one's soul that is not physical" or an imbalance between one's sense of control, meaning or purpose. Most hospice and palliative care clinicians believe in the importance of spiritual care, yet there are no clear guidelines on how to incorporate spiritual pain into a total pain assessment and management plan. This session will differentiate between spiritual screening, history, and assessment with an emphasis on elucidating spiritual pain. Recommended Books:

• Awakening the Creative Spiritual Bring the Arts to Spiritual Direction; Christine Valters Paintner, Betsey Beckman

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Title: WE2.03 Spirituality or Religion in Supervision Presenter: Kristine Lund PhD, RP, BCC-CASC/ACSS, CRPO, Martin Luther

University College, Waterloo, ON Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• Learn about current research addressing spirituality or religion in supervision.

• Reflect on the role of spirituality/religion in their current supervisory practice.

• Engage with other supervisors regarding resources and practice of integrating spirituality

or religion into supervision.

Description: Two goals of supervision are: the professional development of supervisees and monitoring the supervisee's clinical work. In recent years, there has been increased emphasis on assuring that supervisees acquire appropriate skills in working with a client/patient's spirituality or religious beliefs. Given this important area of a supervisee's professional development, how are spiritual/religious beliefs included in the supervisory process? How are the supervisee's beliefs and values identified and included in the supervision process? How does the supervisor's attitude towards spirituality and religion impact how these areas are addressed in supervision? Research in this area will be presented with opportunities for discussion. Recommended Books: None

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Title: WE2.04 End of Life Pastoral Care for African Americans Presenter: 1. James Nooks BChe, MA, MDiv, DMin, Ohio Health Methodist Hospital,

Columbus, OH 2. Toni Kleckley, MA, TH. D, Ohio Health Methodist Hospital, Columbus,

OH Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• Improve their understanding of the effects of slavery in the African American community

regarding end of life and health care.

• Improve their understanding of trust or the lack thereof in the African American

community regarding pastoral end of life care.

• Improve their understanding of the difficulty of improving health care literacy in the

African American community.

Description: This educational session will seek to close the gap between clinicians and African American patients and their families, which takes place as trust builds up. Participants will gain knowledge about the African American culture(s) that will assist in developing trust to improve end of life health care. Participants will improve their understanding about how to approach end-of-life decisions with the African American community. Through a brief historical review of the African American life in the

United States, the participants will increase their understanding of the African American struggle for survival in the United States and the stress associated with that struggle. Participants will also gain a better understanding of the difficulty that African Americans have in trusting a medical system that has, historically, mistreated them. The participants will improve in their understanding of the cause of barriers in understanding hospice and basic spiritual and human needs as well as and end of life care. We will share important components of how to overcome these barriers through interactive discussions on various cultural traditions, beliefs, generational patterns and superstitious practices to improve end-of-life culturally and spiritually with comfort and the dignity of care. Recommended Books: None

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Title: WE2.05 Jewish Medical Ethics for Patients Near the End of Life Presenter: Barry Kinzbrunner MD, Aventura, FL Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• Articulate to Jewish patients and families and the rabbis who advise them on the compatibility of hospice and palliative care with the Judaism.

• Understand Jewish definitions of terminal illness

• Comprehend how Jewish law can be utilized to assist Jewish patients and families and the rabbis who advise them in making difficult health care decision new the end of life.

Description: It is important for clergy of all religious backgrounds to be acquainted with the specific needs of terminally ill patients from various faith groups. This presentation, therefore, will explore the needs of specific to patients from the Jewish faith. After an introduction, that looks at how the Georgetown Principles of Medical Ethics have been modified to be compatible with Judaism, terminal illness under Jewish law will be defined and contrasted with the definition used our secular society. Following this, specific end of life treatment options will be discussed from the perspective of Jewish law. These issues include: PAS, withdrawing and withholding of care with an emphasis on artificial nutrition and hydration, DNR orders, pain management, ventilator withdrawal, and the use of antibiotics. Recommended Books: None

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Title: WE2.06 The Ship is Sailing: Transforming Chaplaincy Research Networks about Spiritual Care have Launched. What We’re Doing. What’s Changed and What’s Next?

Presenter: 1. Paul Galchutt, MPH, MDiv, BCC-APC, University of Minnesota Medical Center, Minneapolis, MN

2. George Fitchett, PhD, Rush University Medical Center, Chicago, IL 3. Jeanne Wirpsa, MA, BCC-APC, Northwestern Memorial Hospital,

Chicago, IL 4. Geila Rajaee, MPH, BCC-APC, University of Michigan, 5. Tim Usset, MPH, BCC-APC, Veteran Affairs, Minneapolis, MN 6. Cate Desjardins, MPH, BCC-APC, Cincinnati Children’s Hospital,

Cincinnati, OH Session Type: Workshop Session Level: Beginner Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• What We're Doing: Learn about the specific networks as well as how they function to

communicate and educate within the field.

• What's Changed: As with anything new, we learned some things along the way. New

research projects will also be discussed as the chaplaincy research landscape is

changing.

• What's Ahead: Engage with us in dialogue about what chaplains do with this research as

it relates to our respective chaplaincy practice.

Description: The aim of the Transforming Chaplaincy research networks is to bring together people who can plan and execute research to advance (strengthen) spiritual care in general and in specific clinical contexts. The networks are places for sharing information and ideas about research. George Fitchett, Director of Transforming Chaplaincy, along with the chaplain researchers convening these networks will be a part of a panel presenting on and discussing these networks focused on: palliative care; veterans care, moral injury, trauma; pediatrics; chronic conditions; outpatient/oncology; chaplain functions. Workshop participants will also be able to join a network. Recommended Books: None

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Title: WE2.07 Research Literacy, a curriculum model Presenter: Kevin Adams MDiv, PhD, BCC-APC, University of Virginia Health

System, Charlottesville, VA Session Type: Workshop Session Level: Advanced Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• Review 5 As of Evidence-Based Practice by Bhandari & Giannoudis and Satterfield, et.al.

• Overview Evidence-Based Spiritual Care Practice (EBSCP) curriculum used for CPE residents at two CPE centers

• Discuss adapting curriculum for use in professional Chaplaincy

Description: Interprofessional healthcare is increasingly focused research-informed evidence-based practice. In professional chaplaincy, there is an increasing volume of spiritual care literature. Professional chaplains need skills to critique and evaluate this and other literature for appropriate integration evidence into practice. One model to address this need is the 5 As of Evidence-Based Practice; Assess the need, ask relevant clinical questions, acquire evidence, Appraise the evidence, and Apply the evidence. An additional 6th A, Articulate the need for EBSCP is added because EBSCP represents an emerging and largely unknown paradigm shift in chaplain education and practice.

Recommended Books:

• Nursing Research, Denise Polit and Cheryl Beck

• Spirituality and Health Research, Harold Koenig

• Evidence-Based Healthcare Chaplaincy, George Fitchett, et.al.

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Title: WE2.08 Resiliency Rounds: Deepening Skills-Based Staff Support Presenter: 1. Eliza Leatherberry MDiv, BCC-APC, Advocate Children’s Hospital, Oak

Lawn, IL 2. Tracy Nolan, MDiv, BCC-APC, Advocate Children’s Hospital, Park

Ridge, IL 3. Staycie Flint, MDiv, BCC-APC, Advocate Children’s Hospital, Oak

Lawn, IL Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• Consider and utilize the Advocate Children's Hospital Resiliency Rounds curriculum,

designed for and facilitated by chaplains.

• Think systemically about staff support programming in their own settings, using

presenters' framework.

• Engage the wisdom and experiences of other participants around staff support.

Description: Advocate Children's Hospital's Resiliency Rounds is an 8-week curriculum for small group staff support. This evidenced-based curriculum integrates research in the fields of resilience, neuroscience, and trauma- informed approaches together with the diverse experiences of its participants. This presentation will highlight Resiliency Rounds in the context of a four-pronged framework that helps medical professionals make room for thriving and resilience in relationship to the unchanging realities of stress. The presentation includes the presenters' understanding of the research field around empathic distress, burnout, the impact of institutional demands on clinicians, and the strength-based factors of resilience and wellbeing. Presented by Resiliency Rounds designers. Recommended Books: None

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Title: WE2.09 Professional Chaplaincy Strategies for Building Value and Promoting Well-being

Presenter: John Simon MTS, BCC-APC, West Chester Medical Center, Health Network, Valhalla, NY

Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• To assess the current status of your organizational needs within your context of

ministry.

• How to read the room and align services that demonstrate value through relationships

and tasks (data).

• A mini-clinic on "how-to’s" on what has worked successfully in two medical centers over

15 years.

Description: How can one attend to both mission and margin? Can this be done well with job security despite the changing landscapes and trends in population growth, health disparities and financial headwinds? Yes! We will revisit chaplain's assumptions that are no longer viable. We will construct a "both-and" strategy that maps organizational leader's needs and then re-interpret through our theological lens a response that is concise in building value and promoting well being. It's what's needed and required for the future! Recommended Books:

• The Speed of Trust, Stephen M.R. Covey, 2006

• Good to Great, Jim Collins, 2001

• The Secret Handshake, Kathleen Reardon, 2000

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Title: WE2.10 Grief: An integrated Approach to Healing Presenter: Veronica Marchese PhD, LMFT, St. John’s Hospitals – Dignity Health,

Oxnard, CA Session Type: Workshop Session Level: Beginner Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• Identify and understand the dimensions of grief

• Explore and apply new research on grief to ministry of healing

• Understand and be able to apply effective, research-based interventions to assist individuals experiencing different types and levels of grief

Description: One of the most common aspects of chaplaincy work is companioning someone in grief. In this work, we are confronted with various types of grief beyond the common experience of grief most are familiar with in times of loss. Less talked about grief such as; disenfranchised grief, chronic sorrow or grief born of injustice is present in our work, but we not always know how best to address it. This workshop will give an overview of current research on grief, explore various types of grief and offer effective interventions to utilize in our work of presence and healing. Recommended Books: None

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Title: WE2.11 Fostering Wellness: A Data-Driven Exploration of Ministry-Specific Satisfaction & Stress

Presenter: 1. Wanda Malcolm, PhD, Registered Clinical Psychologist, Wycliffe College, Toronto, ON

2. Elizabeth Fisher, PhD Candidate, Wycliffe College, Toronto, ON Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• Conceptualize wellness as interplay between intensity and frequency of satisfaction and

stress

• Understand how our research provides participants with concrete data for personal

reflection and self-care

• Have the opportunity to consider their own Core Satisfiers and Core Stressors

Description: The Wellness Project @ Wycliffe is a quantitative research project investigating the interplay between life- giving and life-eroding aspects of Christian ministry. This workshop introduces our initial findings from over 300 participants alongside the project’s basic premises. Together we will explore noticeable trends in experiences of ministry, discuss protection against compassion fatigue, and consider how best to respond to the experiences that can give rise to burnout, vicarious trauma, and secondary traumatic stress. While our analyzed data is from Christian participants, findings are relevant and transferable to people engaged in other faith-based helping professions. Recommended Books:

• Malcolm, W., Coetzee, K., and Fisher, E. (2019). Measuring Ministry-Specific Stress

and Satisfaction: The Psychometric Properties of the Positive and Negative Aspects

Inventories. Journal of Psychology & Theology.

• Skovolt, T. and Trotter-Mathison, M. (3rd ed., 2016). The Resilient Practitioner: Burnout

and compassion fatigue prevention and self-care strategies for the helping professions.

Routledge, Taylor & Francis.

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Title: WE2.12 Providing for Spiritual, Religious and Cultural needs of Muslim Patients and Families

Presenter: 1. Yusuf Hasan BCC- APC, Memorial Sloan Kettering Cancer Center, New York, NY

2. Mira Abou Elezz MA Religion, Memorial Sloan Kettering Cancer Center, New York, NY

Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• Discuss what the leading Islamic authorities, including the Holy Qur'an and prophet

Muhammad (PBUH), say about illness and how to deal with it.

• Apply basic language skills and knowledge of the Muslim religious, cultural and spiritual

rituals that will be helpful in communicating with the Muslim patient, family and

community.

• Describe how to differentiate between religious, cultural and spiritual concerns of the

Muslim patient, family and community.

Description: Muslims are one of the fastest-growing populations in U.S. health care system. They bring a mixture of spiritual, religious and cultural concerns to health care institutions and community, yet many health care staff, including social workers, is unfamiliar and ill equipped to meet the needs of this diverse population. This presentation will provide broad, high-quality information that will enable the medical staff and other caregivers, especially the social workers, to engage Muslim patients, families and community around healthcare issues, including but not limited to participating in clinical decision-making such as medical treatments, DNR orders, hospice care and end-of-life support and will address what Islam says about health care-related issues and how the health care team including the social worker, can address this group's needs and concerns. Recommended Books: None

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Title: WE2.13 Quality Improvement Project: Chart Audit of Spiritual Care Documentation

Presenter: 1. Vivian Stang MA, BCC-CASC/ACSS, The Ottawa Hospital, Ottawa, ON 2. Mary Jane Beavis, MA, BCC-CASC/ACSS, CCPA, The Ottawa

Hospital, Ottawa, ON Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• Assess whether Quality Improvement (QI) projects may be suitable for your department

• Explore why QI is important for our profession

• See an example of a QI project; a chart audit of our documentation practices

Description: A Quality Improvement (QI) framework was used to make improvements to the spiritual care practitioners' charting and documentation practices at the Ottawa Hospital, an acute care health centre in Canada's capital. Presenters will explore how standards of practice in charting and documentation was the impetus for this project. Principles of Quality Improvement will be shared. We will highlight steps taken during a quality improvement project (chart audit of our documentation practices) initiated by a Spiritual Care Services department. Lessons learned and templates used will be shared. Recommended Books: None

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Title: WE2.14 Bittersweet and Meaningful Encounters: Spiritual Care in the face of Perinatal Death

Presenter: 1. Moira Reilly MAPM, BCC-NACC, WVU Hospitals, Morgantown, WV 2. Abby d’Ambruoso, MDiv, BCC-APC, Main Medical Center, Portland,

ME 3. Skye Murray MDiv, BCC-APC, Dartmouth Hitchcock Medical Center,

Lebanon, NH Session Type: Workshop Session Level: Intermediate Date: Wednesday May 13, 2020 Time: 11:15 AM – 12:45 PM Objectives:

• Identify and assess the unique spectrum of grief of patients and families facing perinatal death at a variety of gestational stages.

• Identify 6 core spiritual needs of Dignity, Forgiveness, Meaning, Celebration, Love and Rest and corresponding spiritual care interventions to support these needs in the prenatal, birth and postpartum period.

• Using case studies, participants will design a ritual for the end of life in the period of early infant and neonatal death.

Description: In every room a unique experience unfolds when a family faces the death of their baby. This workshop will equip chaplains to enter into meaning making, a narrative reconstruction and praxis by creating new rituals for unique situations. Participants will also share in a ritual of self-care honoring their sacred work and are encouraged to share from their experiences and learn from one another. Recommended Books:

• Too Soon a Memory: a guide for parents suffering a miscarriage by Pat Schwiebert (Perinatal Loss/Grief Watch)

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Thursday May 14, 2020 (10:00 AM – 11:30 AM) Title: TH1.01 Spiritual Distress Assessment Tool (SDAT) – a clinical

documentation application Presenter: Kevin Adams MDiv, PhD, BCC-APC University of Virginia Health System,

Charlottesville, VA Session Type: Workshop Session Level: Advanced Date: Wednesday May 14, 2020 Time: 10:00 AM – 11:30 PM Objectives:

• Review SDAT model by Monod, et.al., updates from Rush, and background for specific

clinical use

• Overview the SDAT adapted for University of Virginia Health System (UVAHS)

Chaplaincy

• Evaluate preliminary data on SDAT use and effectiveness at UVAHS

Description: SDAT adapted for application as clinical documentation of assessment, intervention, and possible care planning by chaplains for communication with the interprofessional team. SDAT was integrated into the electronic health record (EHR) with scoring dimensions, descriptors to refine dimensions, and inclusion of appropriate narrative. SDAT used primarily for palliative care patients but is also applied for appropriate non-palliative care patients. Data collection and interprofessional team evaluation are ongoing but preliminary results suggest the SDAT can be an effective communication tool for spiritual distress assessment and intervention in interprofessional patient care. Recommended Books: None

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Title: TH1.02 Unresolved Grief: Veterans’ Specific Struggles with PTSD,

Moral Injury, Suicidality, Substance Abuse and Relationships Issues Presenter: Joseph P.Chacko MA, BCC- NCVACC, LPCC, James A Haley VA

Hospital, Riverview, FL Session Type: Workshop Session Level: Intermediate Date: Wednesday May 14, 2020 Time: 10:00 AM – 11:30 PM Objectives:

• Raise awareness to Veteran's Specific issues.

• Identify Psycho-Spiritual struggles of the US military Veterans.

• Equip Chaplains and other mental health professionals to identify (military) cultural sensitive issues of veterans and serve them to heal their wounds.

Description: Utilizing clips from various contemporary movies, Fr. Joseph P. Chacko will illustrate the spiritual and mental health struggles that U.S. Veterans face in daily life. Fr. Chacko will help participants to understand the loss and grief faced by Veterans and their daily spiritual and emotional needs. Utilizing this understanding, participants will be more familiar and equipped to provide ministry to Veterans in need. Fr. Chacko has 22 years experience as a Board-Certified Chaplain and a Licensed Mental Health Counselor. Recommended Books: None

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Title: TH1.03 Where the Rubber Meets the Road: Honest and Realistic Look at the Relationship Between Healthcare Chaplains and Spiritual Assessment Tools

Presenter: Shuji Moriichi MA, MDiv, BCC-APC, Park Nicollet Methodist Hospice, Minneapolis, MN

Session Type: Workshop Session Level: Intermediate Date: Wednesday May 14, 2020 Time: 10:00 AM – 11:30 PM Objectives:

• To gain an overview of currently available spiritual assessment tools

• To identify complexities and demands in various contexts for health care chaplains

• To foster integrated views of theoretical knowledge of spiritual assessment and pastoral

practice.

Description: Healthcare chaplains do not know or use most of the published spiritual assessment tools. They largely question their practical usefulness, while valuing them in theory. Why the persistent gap between the ample availability of assessment tools and practitioners’ distance from and dissatisfaction with them? The author, currently a hospice chaplain, examines multiple assessment tools, analyzes the content, styles, and targeted users and contexts, with comparative insight from other clinical fields. Appreciating complexities and diverse situations chaplains face, he identifies factors that create the gap and realistic ways to minimize it. Recommended Books: None

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Title: TH1.04 Supporting the Spiritual Health of those living with Severe Opioid Use Disorder

Presenter: 1. Philip Murray MDiv, BCC-CASC/ACSS, Providence Health Care, Vancouver, BC

2. Beth Burton, MA, BCC-CASC/ACSS, Providence Health Care, Vancouver, BC

Session Type: Workshop Session Level: Intermediate Date: Wednesday May 14, 2020 Time: 10:00 AM – 11:30 PM Objectives:

• Understand the Spiritual Health themes identified in the client population of an opioid

addiction clinic on Vancouver’s Downtown Eastside.

• Reflect on the intent, structure and outcomes of a Spiritual Health Pilot Project designed

to address identified spiritual health themes of clients personally impacted by the opioid

epidemic.

• Articulate the benefits of providing spiritual care and facilitating a sense of community

within a marginalized population with consideration of applicability to the participant's

context.

Description: Providence Health Care’s Crosstown Clinic offers medical-grade heroin (diacetylmorphine) and hydromorphone within a supervised clinical setting to clients with severe opioid use disorder. With a Spiritual Health Practitioner joining the interdisciplinary team at the clinic, spiritual health themes of grief due to overdose and other significant losses; stigma on social, personal and professional levels; and a need for forgiveness were identified in the client population. This workshop will consider the outcomes of a pilot program designed to address these themes through the facilitation of a sacred community among clients and staff. Recommended Books:

• Gabor Mate. In the Realm of Hungry Ghosts: Close Encounters with Addiction, 2009

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Title: TH1.05 Serving Patients Who Are Transgender: Implementing a System-Wide Chaplain Training for a Vulnerable Population

Presenter: 1. Matt Norvell MDiv, MS, NCC, BCC–ACPE, NBCC The Johns Hopkins Hospital, Baltimore, MD

2. Paula Teague DMin, BCC-ACPE, APC The Johns Hopkins Hospital, Baltimore, MD

3. Brandy McMurry ThD candidate, BCC-ACPE, The Johns Hopkins Hospital, Baltimore, MD

Session Type: Workshop Session Level: Intermediate Date: Wednesday May 14, 2020 Time: 10:00 AM – 11:30 PM Objectives:

• Provide framework for why chaplain response to transgender patients is critical.

• Describe the development of an educational session to serve a range of chaplains from

CPE students to staff

• Chaplains across several ministry settings in an academic medical system.

• Define best practices for spiritual care relationship with a transgender patient.

Description: Best practice chaplaincy with people who are transgender requires understanding the religious, social, legal, and health care policy variables that create a unique set of stressors and vulnerabilities in the healthcare setting. While chaplains are positioned to support people who are transgender, many are uncomfortable with this role as some faith traditions use religious convictions to justify hateful actions, unjust treatment, and health disparities. This workshop describes the development of a curriculum for chaplains, from diverse faith traditions and levels of training, to understand these dynamics and practice strategies that respect belief systems while also building rapport and fostering safety. Recommended Books: None

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Title: TH1.06 Through the Eyes of a Child – Caring for Children in Crisis Presenter: Patrick Jinks MDiv, BCC-APC/BCCI Prisma Health – Upstate Greenville

Memorial Hospital, Greenville, SC Session Type: Workshop Session Level: Beginner Date: Wednesday May 14, 2020 Time: 10:00 AM – 11:30 PM Objectives:

• Develop awareness of the spiritual needs of children in crisis

• Learn basic, developmentally appropriate spiritual needs of children

• Grow competency and confidence in spiritual care of children

Description: Children’s spiritual needs are often well tended when they are the patient, but what about when they are brought along to the bedside of a dying grandparent, or waiting in the corner of a packed trauma waiting room? The astute spiritual care giver must always consider the experience through the eyes of the child. Where are the children? What are their needs? Who is helping them to make meaning and find purpose? This interactive presentation will utilize case examples and multimedia resources to strengthen the spiritual caregiver's awareness to the presence and spiritual needs of children in the midst of crisis. Recommended Books: None

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Title: TH1.07 The Role of the Chaplain in Promoting Value-concordant Care and Decisions

Presenter: 1. M. Jeanne Wirpsa MA, BCC-APC Northwestern Memorial Hospital, Chicago, IL

2. Cate Michelle Desjardins MDiv, MPH, Cincinnati Children’s’ Hospital Medical Center, Cincinnati, OH

Session Type: Workshop Session Level: Intermediate Date: Wednesday May 14, 2020 Time: 10:00 AM – 11:30 PM Objectives:

• Examine the medical literature on the concept of and measurement tools for "value concordant care.

• Explore preliminary findings of analysis of chaplaincy case studies on the role of chaplain in aligning the medical care plan with patient values.

• Identify ways attention to the use of religion and spirituality in medical decision making expands current conceptual frameworks for understanding value-concordant decision making.

Description: Value-concordant care and decision making is a central concept in medicine and goal of patient-centered care. Yet little is known about the specific way’s chaplains engage with patients, families and healthcare providers to support this goal. Published case studies in healthcare chaplaincy offer rich data to mine for insights into how patient values change over time in the context of their disease, the complex relationship between religious beliefs and value-based decisions, and the specific ways chaplains intervene to promote the outcome of value-concordant care and decisions. This workshop presents findings of an analysis of chaplaincy cases using an iterative methodology that applies current propositional knowledge about value concordance to the cases then uses grounded theory analysis of the cases to inform the concept itself. An emerging assessment tool developed from this research specifically for chaplains to engage more deeply in value-concordant decision-making is presented. Recommended Books: None

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Title: TH1.08 Grief Observed: Developing a Professional Rosetta Stone Presenter: 1. Jonathan Ball MDiv, BCC-ACPE Northside Hospital, Decatur, GA 2. Tere Tyner Canzoneri, MDiv, MSW, BCC-AAPC, Emmanuel Center for

Pastoral Counseling, Atlanta, GA 3. Mishella Williams, DMin, BCC-APC, Northside Hospital, Atlanta, GA Session Type: Workshop Session Level: Intermediate Date: Wednesday May 14, 2020 Time: 10:00 AM – 11:30 PM Objectives:

• Gain insights into the similarities and differences between the work of Psychotherapists, Chaplains, and ACPE Educators.

• Gain multiple theoretical perspectives on grief and its role in the human experience.

• Gain a greater understanding of appropriate indicators for referrals across disciplines.

Description: A Board-Certified Chaplain, a Diplomat Psychotherapist, and an ACPE Certified Educator walk into a set of clinical cases. Each assess the situation with different goals and different frames of reference. In this workshop, we will share our theoretical foundations, assessments, and interventions strategies on a set of cases to explore as a community one another’s languages and perspectives. As our professions intersect, we will need many Rosetta Stone experiences to build the communication bridges we will need as a community. This workshop will be a public discussion between panelists to help further our communal integration. Recommended Books: None

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Title: TH1.09 Using Neurotheology to Elevate the Effects of Spiritual Practice

Presenter: 1. Grace Newswanger, Valley Youth House, Easton PA 2. Mary Elizabeth Toler ThD, LMFT, Moravian Theological Seminary, Bethlehem, PA 3. Eren Yerdelenli U.S. Army Reserves, Easton, PA

Session Type: Workshop Session Level: Intermediate Date: Wednesday May 14, 2020 Time: 10:00 AM – 11:30 PM Objectives:

• Understand the relationship between faith/spirituality and Neurotheology, including highlighting specific religious/spiritual practices that impact physical and cognitive functioning.

• Examine issues of access to holistic practices of spiritual care.

• Consider justice-oriented strategies for expanding access to holistic practices of spiritual care.

Description: Neurotheology demonstrates the positive impact that spiritual practices have on physical, cognitive, and mental health. This connection between spirituality and health has had profound implications for spiritual care and integration in various healthcare contexts. However, the trend of integrating spirituality and religion into healthcare raises important questions about access and justice. For example, underserved populations; including immigrants, people of color, the LGBTQIA+ community, and the homeless often have no access to engage and/or develop holistic spiritual practices. Using community health, spiritual care, and interfaith frameworks, this workshop explores strategies for expanding access to the integration of spirituality and health. Recommended Books: None

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Title: TH1.10 Spiritual Care and Healthcare Executives: Decision-making and Priorities

Presenter: 1. Wendy Cadge PhD, Brandeis University, Waltham, MA 2. Trace Haythorn PhD, APCE, Decatur, GA 3. George Fitchett, PhD, DMin, Rush University, Chicago, IL Session Type: Workshop Session Level: Intermediate Date: Wednesday May 14, 2020 Time: 10:00 AM – 11:30 PM Objectives:

• Understand better how spiritual care fits into diverse institutional frameworks

• How healthcare executives understand the value of spiritual care at the departmental and patient level

• How to navigate institutional politics and advance spiritual care through relational work

Description: This workshop explores how healthcare leaders make decisions about chaplaincy departments. A lack of executive perspectives has become salient as financial responsibility for chaplains has shifted from endorsing religious organizations to healthcare organizations and as constricted healthcare budgets have led some organizations to cut chaplaincy staffing. This workshop will discuss case studies of four healthcare institutions, two where chaplaincy has recently expanded and two where it has been reduced. It will also discuss interviews with executives on how they understand chaplaincy, whether they value it, and the opportunities they can imagine for chaplains in response to challenges in coming years. We will invite at least 2 healthcare executives to participate in this conversation. Recommended Books: None