VERGIL T. MCKENZIE, PHR, SHRM-CP1055 Granite StreetPhiladelphia, PA 19124-1821Tel: (267) 784-7604vergiltm@gmail.com

PROFESSIONAL SUMMARY

• Certified Human Resources Professional, with over 10 years of expertise in Human Resources Management; with significant experience in administering negotiated contracts, labor negotiations, conduct investigations, employee discipline, performance management and change management.

• Solid ability to establish, coordinate and manage internal training and development initiatives, significantly elevating personnel performance, productivity and job satisfaction.

• Reputation as an exceptional, analytical problem solver and critical thinker. • Proficiency in steering compliance with Title VII, and various Federal and State regulations, such as

EEO, ADA, FLSA, FMLA.

PROFESSIONAL EXPERIENCEInternal Revenue Service, Philadelphia, PA, 2010 to present Senior Human Resources Consultant, Employee and Labor Relations(promoted- GS11 to GS-12, 2014), (promoted- GS-9 to GS-11, 2011)

• Consultant to 30 Directors, covering in excess of 1000 bargaining/non-bargaining unit employees, on the

full range of employee and labor relations matters, including: disciplinary/adverse actions, grievances, third-party appeals, unfair labor practices, performance management, labor negotiations and training.

• Resolved in excess of 215 conduct cases and employee grievances, with fewer than 8% appealed to arbitration or Merit Systems Protection Board (MSPB). Only 2 cases reversed on appeal.

• Coordinated and organized several large-scale training initiatives, delivered to up to 1200 IRS managers service-wide, praised by customers for efforts.

• Recognized by internal customers for providing prompt, expert advise and solutions to complex situations.

• Actively participates in Leadership Succession Planning. Identified by senior leadership as a rising leader.

United States Postal Service, Philadelphia, PA, 2008 to 2010 Supervisor, Customer Service (Frontline Manager)

• Directed and supervised a staff in excess of 70 bargaining unit employees in the collection, delivery and processing of mail.

• Developed cohesive and cooperative relations between employees, unions (NALC, APWU, NPMHU) and management, swiftly resolving and reducing grievance disputes and EEO complaints.

• Defined employee performance issues and developed/implemented solutions-focused strategies to boost efficiencies and productivity, resulting in a reduction in work hours-to-budget by 12%.

• Participated in interviewing and selection of new hire candidates, and addressed developmental needs through coaching and dynamic leadership.

1st GM Financial, LLC, North Wales, PA, 2003 to 2008 Principal/ Manager

• Exercised strong business acumen in guiding a start-up company to 4 consecutive years of record profit, with revenues in excess of $600k.

• Applied dynamic leadership to recruit, interview, hire, train, and manage loan consultants.• Designed and implemented comprehensive training to optimize work performance and professional

development.• Maintained compliance with Title VII, and Federal and State employment laws and regulations.

EDUCATION

Pennsylvania State University, State College, PA:Masters in Human Resources Employee Relations (in progress)

Gwynedd-Mercy College, Ft. Washington, PA:Bachelor of Science in Business Administration, magna cum laude

Strayer University, Philadelphia, PA:Associate Degree in Accounting, magna cum laude

PROFESSIONAL CERTIFICATION

Professional in Human Resources (PHR)Society for Human Resources Certified Professional (SHRM-CP)

COMPUTER SKILLS

Microsoft Office (Word, Excel, Power Point), Enterprise Resource Management Software, PeopleSoft

ASSOCIATIONS

Member, Society for Human Resource Management