2015 AnnualConference Session Slides

Successfully Transitioning as a Civilian Health Care Project Manager for the Military Professional

LTC(R) Jay Hicks, PMPSandy Hoath Cobb, PMP, PfMP

hiskeychoimaharliescarikecho

WEL

EMOC

Benefits Of Recruiting Project Management Professionals With Military Competencies

Hooah /ˈhuːɑː/

2. What to say when at a loss for words. 3.a. Good copy. b. Roger. c. Solid copy. d. Good. e. Great. f. Message received. g. Understood. h. Acknowledged. 4.a. Glad to meet you. b. Welcome. 5. "All right!" 6.a. I don't know the answer, but I'll check on it. b. I haven't the foggiest idea. 7. I am not listening. 8. "That is enough of your drivel; sit down!" 9. Yes. 10. "You've got to be kidding me!" 11. Thank you. 12. Go to the next slide. 13. You've taken the correct action. 14. I don't know what that means, but I'm too embarrassed to ask for clarification. 15. Squared away (He's pretty hooah.) 16. Amen!


Military Slang “Referring to or meaning anything and everything, except no”

Introduction

Jay Hicks is a retired U.S. Army Lieutenant Colonel who successfully transitioned as a civilian project manager after 20 years of global responsibility. As a civilian, he has been PMO Director for Lockheed Martin, Deputy Program Manager for L-3 and BAE. Jay is a PMP, and the PMO Director at United States Special Operations Command (USSOCOM).

Sandy Cobb is the IT Strategy Manager at United States Special Operations Command (USSOCOM). She has 30+ years IT and consulting experience with government and business, including running her own software company for 12 years. Sandy volunteers for numerous PMI groups and has the PfMP, PgMP, and PMP credentials.


Agenda• Project Management – Definitions, Facts, Opportunity• Health Care PM Career Fields• State of the Military • Common Myths• Military Core Competencies• Desirable Characteristics and S/K/As• Strategic Value • Steps to Success – What You Can Do!


Definitions

• Project: temporary group activity designed to produce a unique product, service or result.

• Project management: application of knowledge, skills and techniques to execute projects effectively and efficiently


1. PMI2. Henry J. Kaiser Family Foundation

Facts



Project Spending in U.S. per year

USD$2.3 trillion

Hospital Budget

24%#

1

Opportunity

Lucrative Career Field =



Health Care Project Management

Career Fields

• Patient/Health Consumer Level• Sole Providers and Physician Groups• Community Clinics• Hospital/ Hospital Departments• Health Networks• Health Research• Payers• Government and Public Health• Not for Profit/Community Health• Healthcare Vendor/Consulting/Auditing



What is the current state of Military manning?


1.2 Million over the 5 year period will exit service through

Force Reduction and Attrition!

Civilian about Veterans and the Military Project Manager Experience• Trained to Be Mindless Drones• Mentally and Emotionally Unstable• Combative and Physically Aggressive• Foul-Mouthed and Noisy• Tightly Disciplined and Work Within Strict

Boundaries• Do not Understand Project

Management


Source: High Speed Low Drag http://www.highspeedlowdrag.org/

How do We Get on the Same Sheet of Music?


HealthCare PM

MilitaryPM

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=AwU2tMjdFs7qoM&tbnid=xm3srr_7dk7idM:&ved=0CAcQjRw&url=http://pixgood.com/the-rosetta-stone.html&ei=bVIxVMWIC5LDggTK14DIAQ&bvm=bv.76802529,d.cWc&psig=AFQjCNHYAxNYGpJowS1DNDDJudVQBnOxOA&ust=1412604890725252

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=AwU2tMjdFs7qoM&tbnid=xm3srr_7dk7idM:&ved=0CAcQjRw&url=http://pixgood.com/the-rosetta-stone.html&ei=bVIxVMWIC5LDggTK14DIAQ&bvm=bv.76802529,d.cWc&psig=AFQjCNHYAxNYGpJowS1DNDDJudVQBnOxOA&ust=1412604890725252

Understanding Military Project Management


Army Troop Leading

Procedures (ATP 3-21.8)

Marine CorpsTroop Leading

Steps (CPL 0301)

Military Decision

Making ProcessNavy Planning

(NWP 5-01)

JOPES Deliberate

Planning (Users Guide For

JOPES)

JOPES Crisis Action Planning (Users Guide For JOPES)

Receive Mission Receipt MissionCommanders

Estimate InitiationSituation

DevelopmentIssue Warning

Order Mission Analysis

Concept Development Crisis Assessment

Make Tentative Plan Begin Planning

COA Development Planning

Plan Development

Course of Action Development

Initiate Movement

Arrange for Reconnaissance COA Analysis Directives Plan Review

Course of Action Selection

ReconnoiterMake

ReconnaissanceCOA

Comparison

Supporting Plans

Development Execution PlanningComplete the

planComplete the

plan COA Approval

Issues OPORD Issue the OrderOrders

Production Orders Execution

SuperviseSupervise Activities

Supervision of Planned Action

Tactical Operational Strategic

Military Performs Project Management, Different

Vernacular!

Translating Military Project Management


Army Troop Leading


Marine CorpsTroop Leading

Steps (CPL 0301)

Military Decision

Making ProcessNavy Planning

(NWP 5-01)

JOPES Deliberate

Planning (Users Guide For

JOPES)

JOPES Crisis Action Planning (Users Guide For JOPES)

Receive Mission Receipt MissionCommanders

Estimate InitiationSituation

DevelopmentIssue Warning

Order Mission Analysis

Concept Development Crisis Assessment

Make Tentative Plan Begin Planning

COA Development Planning

Plan Development

Course of Action Development

Initiate Movement

Arrange for Reconnaissance COA Analysis Directives Plan Review

Course of Action Selection

ReconnoiterMake

ReconnaissanceCOA

Comparison

Supporting Plans

Development Execution PlanningComplete the

planComplete the

plan COA Approval

Issues OPORD Issue the OrderOrders

Production Orders Execution

SuperviseSupervise Activities

Supervision of Planned Action

Tactical Operational Strategic

Translating Military Experience to PMI Process Groups


Source: LTC Michael J. Trofinoff, PE, The Office of the Chief of Engineers

When looking at the Army Troop Leading Procedure (TLP) each mission a Soldier conducts is a separate project. The tables assists in translating TLP steps into the five PM Process Groups.

Army Troop Leading


Receive Mission Issue Warning

Order Make Tentative

Plan

Initiate Movement

Reconnoiter

Complete the plan

Issues OPORD

Supervise

Initiating Planning ExecutingMonitor &

Control Closing XX X

XX

X XX

X X X X

Army Troop Leading

Procedures (ATP 3-21.8) Initiating Planning Executing

Monitor & Control Closing

Receive Mission X Issue Warning

Order X X Make Tentative

Plan X Initiate

Movement X Reconnoiter X X

Complete the plan X

Issues OPORD X Supervise X X X

S3 Plan

s

S2

S3 Ops

S3

S1

S4

Benefits Of Recruiting Project Management Professionals With Military Competencies Source: LTC Michael J. Trofinoff, PE, The Office of the Chief of Engineers

S1 – Battalion or Brigade Level Personnel OfficerS2 – Battalion or Brigade Level Intelligence OfficerS3 – Battalion or Brigade Level Operations and Plans OfficerS4 – Battalion or Brigade Level Logistics Officer

Translating Military Experience to PMI Process Groups

Vernacular TranslationMilitary

Mission — The task, together with the purpose, that clearly indicates the action to be taken and the reason therefore. A duty assigned to an individual or unit; a task.

Troop Leading Procedures - A dynamic process used by small-unit leaders to analyze a mission, develop a plan, and prepare for an operation.

OPORD, Paragraph 5 – Operations Order, Command and Signal (formerly Command and Control)

Commander’s Intent - Clear and concise expression of the purpose of the operation and the desired military end state that supports mission command.


PMIProject-- A project is temporary in that it has a defined beginning and end in time, and therefore defined scope and resources. A specific set of operations designed to accomplish a singular goal. Project Management Process - The management process of planning and controlling the performance or execution of a project.

Communications Management Plan - A component of the project management plan that describes how, when and by whom information about the project will be administered and disseminated.Strategic Plan - Document used to communicate with the organization the organizations goals, the actions needed to achieve those goals and all of the other critical elements developed during the planning exercise.

Inherent, Desirable Military Characteristics

Leadership

Diversity

Team PlayersEducated and Tech Savvy

Quick Learners

Security Clearances / Drug-freePerformance Under Pressure

Willing to Relocate

Discipline

Global PerspectiveAdaptability


Skills / Knowledge / Attributes

CIO Traits of Top Project ManagersForesightKnow how to leadGood communicationsPragmaticEmpathicQuick sifting abilitiesConsensus-building skillsInformal networksLook forward to going to workOrganized

Source: CIO magazine


Skills / Knowledge / Attributes

CIO Traits of Top Project Managers

ForesightKnow how to leadGood communications

PragmaticEmpathicQuick sifting abilitiesConsensus-building skillsInformal networksLook forward to going to workOrganized

Source: CIO magazine

High Quality Military AttributesAbility to Read the situation “Good Read”Leadership “Lead, follow or get out of the way”Briefing and addressing unit “silver tongue” “golden pen”“Can-Do Attitude” “All the way”Understand how to motivate othersGetting to the facts, quick learnerTeam work, “Do or Die” “Get it done”Team Building “buddy system”Devotion to Duty “Gets the job done”Professional – “Got it together”


Presentation Title

So WHAT?

There is a Connection…. ….and You Can Transition!!

• Correlation - Military Core Values & PM Traits

• Strategic Alignment Exists for:– Corporations– AAMA– You, the Transitioning Service Member

• You should Educate, Certify, Prepare Benefits Of Recruiting Project Management Professionals With Military Competencies

Strategic Value - Corporations

Hiring Logic • Quality, experienced Women and Men getting out of

service with ever increasing numbers• Features / Benefits / Advantages to Hiring Veterans as

Project Managers– Understand Project Management– Adaptable & highly skilled, diverse– Meet the prerequisites of the position - just use different

vernacular• Continually seek out and expect these traits from

veterans….….which are essential for all project managers


Strategic Value - AAMA• “Veterans are a Natural Fit in the Project Management World”

As military continues to draw down….

• Continue to grow and develop military affairs and liaison relationships

• Goodness for AAMA?

– Advocate for Military Project Managers within Health Care Industry– Look favorably on Military as they transition

• Provide great value and diversity• Are natural leaders for AAMA• Understand Project Management• Superb network capability


PMI CEO, Mark Langley

Steps to Success• Transitioning Service Member– Get educated on Civilian Vernacular– Know yourself, the environment, your

KSA– Translate existing skills into easily

understood civilian terms– Translate experiences into project

management terminology– Get Certified

PMO14BR37 – Value of PfMP® Credential In Aligning Talent Qualifications And Criteria

Steps to Success• Human Resourcing/Hiring

Manager– Remove bias associated with myths– Another language barrier? • Offer similar courtesy

– Gain a understanding:• Translation of Skills• Key words Project = Mission• Military Training and Certifications

PMO14BR37 – Value of PfMP® Credential In Aligning Talent Qualifications And Criteria

Steps to Success• BLUF (Bottom Line Up Front)

– Don’t dismiss the Veteran

• Hiring Manager and Interviewing – – Understand that there is a translation and connection to

military operations and planning to project management– Conduct Performance Based Interviews – seek clarity – Ask questions about planning, operations and execution– Ask veterans to use commonly understood terms– Ask veterans to explain concepts


HOOAH


Summary


Documents

2015 AnnualConference Session Slides