2015-04-01 Media Markt - Sales Modelling Presented.pptx

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    Copyright © Nepa All Rights Reserved

    Media Markt Sales Modelling

    2015-04-01

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    Agenda•

    Scope• !ec"tive s"##ary

    • Method

    • $vervie% o& 'nternal (ata and Media 'nvest#ents

    • )o% #"ch sho"ld Media Markt invest*

    • +here sho"ld Media Markt invest*

    • +hen sho"ld Media Markt invest*

    • !ec"tive s"##ary• Appendi!

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    )o% have #ediainvest#ents in,"encedMedia Markts sales andvisits d"ring the last t%o

    years*

    .ects o& internal end e!ternalvaria/les

    $pti#iation o& #ediainvest#ents

    Media invest#ent e.ects on/rand

    • )o% do internal activities s"ch as sale ca#paig

    visits to Media Markt Stores*• )o% do e!ternal varia/les s"ch as %eather pay

    activities etc a.ect sales and visits*

    • +hat is the R$' o& #edia invest#ents*

    • )o% e3cient is #edia in attracting c"sto#ers t

    • +hich #edia types are #ost e3cient in driving

    +hat is the opti#al level o& invest#ent*

    • (o #edia invest#ents drive /rand val"e*

    • )o% does a strong /rand a.ect sales and visits*

     he p"rpose o& the pro6ect is to e!plain ho% Media Markts #edia invest#ents in,"ence sales and visits in st

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     here are several %ays &or Media Markt to opti#ie #ediactivities &oc"s o& this pro6ect is )o% #"ch +here and +invest

    +ho*+ho to targetand %ith %hat

    +here*Media #i!

    +hat* i#ing o& #edia

    invest#ents

    +hen*Content o&

    co##"nication78rod"cts 9

    Content:

    )o% #"ch* otal #edia

    /"dget

    )o% can Media Marktopti#ie #edia

    activities in order toincrease

    sales;reven"es*

    +ho to target and%ith %hat

    Media #i!

    Content o&co##"nication

    78rod"cts 9 Content:

     i#ing o& #ediainvest#ents

     otal #edia /"dget

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    Agenda•

    Scope• !ec"tive s"##ary

    • Method

    • $vervie% o& 'nternal (ata and Media 'nvest#ents

    • )o% #"ch sho"ld Media Markt invest*

    • +here sho"ld Media Markt invest*

    • +hen sho"ld Media Markt invest*

    • !ec"tive s"##ary• Appendi!

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    Agenda•

    Scope• !ec"tive s"##ary

    • Method

    • $vervie% o& 'nternal (ata and Media 'nvest#ents

    • )o% #"ch sho"ld Media Markt invest*

    • +here sho"ld Media Markt invest*

    • +hen sho"ld Media Markt invest*

    • !ec"tive s"##ary• Appendi!

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    DE +hy is there a strong correlation /et%een eating ice cdro%ning*

    Due tosumme

    Due to this type of relato neutralize eects o

    visits that are not relainvestments. Otherwismeasuring the wrongseasonality or weekd

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    +hen co#paring sales and #edia invest#ents directly theo& reaching the %rong concl"sions

    Media investments/day compared to dailysales

       S  a   l  e  s

    Media spend

     he reason &or this relationship is /invest in #edia %hen yo" e!pect tosel&-&"lBlling prophecy To see the solely the media investments, yneutralize other afecting acto

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    Agenda• Scope

    • !ec"tive s"##ary

    • Method

    • $vervie% o& 'nternal (ata and Media 'nvest#ents

    • )o% #"ch sho"ld Media Markt invest*

    • +here sho"ld Media Markt invest*

    • +hen sho"ld Media Markt invest*

    !ec"tive s"##ary• Appendi!

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    Agenda• Scope

    • !ec"tive s"##ary

    • Method

    • $vervie% o& 'nternal (ata and Media 'nvest#ents

    • )o% #"ch sho"ld Media Markt invest*

    • +here sho"ld Media Markt invest*

    • +hen sho"ld Media Markt invest*

    !ec"tive s"##ary• Appendi!

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    aria/les tested &or syste#atic e.ect on sales

    'nternal !ternal

    C"sto#er

    Sales

    Open stores

    Direct Marketing

    Swedish (ationalDay 

    $st of May 

    )ompetitoinvestmen

    *ood +riday 

    )hristmas

    (ew

    Monday%-hursday 

     scension Day 

    /ain

    0eekend

    1nventory level

    2/

    Online sales

    Summervacation

    3randawareness

    )onsideration

    Mediainvest#ents

    -4 

    0e5%-4 

    2rint 

    Outdoor 

    /adio

    Search

    3anners

    Salary week 1nternal

    competitions

    6eads

    Directmarketing

    Margin

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    S"##ary G )o% #"ch*

    +ho*+ho to

    target and%ith %hat

    +here*Media #i!

    +hat* i#ing o&

    #ediainvest#ent

    s

    +hen*Content o&co##"nica

    tion78rod"cts 9

    Content:

    )o% #"ch* otal #edia

    /"dget

    )o% can Media Marktopti#ie #edia

    activities in order toincrease

    sales;reven"es*

    +ho to target and%ith %hat

    Media #i!

    Content o&co##"nication

    78rod"cts 9 Content:

     i#ing o& #ediainvest#ents

     otal #edia /"dgetS"##ary

    • Media invest#ents have a large esales #edia invest#ents e!plain sales

    •  he /iggest contri/"tion is &ro# t#edias s"ch as (irect Marketing Radio and +e//- have no signiBcontri/"tion to sales

    • 'nvesting 1 S> in #edia gives in S> /ack in reven"es /ased on a

    this gives and R$' o& 115•  here is a potential to increase #

    invest#ents and still keep a positinvest#ent

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    Media invest#ents have a considera/le e.ect on Media Mtotal sales

    aria/les e!cl"ded d"e to syste#atic e.ect on salesE Share o& oice 8R data and 'nventory levelsaria/les incl"ded in /ase levelE N"#/er o& open storesaria/les incl"ded in seasonal levelE Christ#as;Ne% year e.ects

    Additional reven"e and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all sales

    Chart itle

       S  a   l  e  s   i  n   /   i   l   l   i  o  n   S      >

     otal sales #odel Media invest#ents e!plain 20=

    •  he diagra# sho%s ho% di.erent contri/"te to Media Markts total s

    • Season %eather salary lo% #argholidays have a syste#atic e.ect &or Media Markt %here season co#ost to total sales

    • A#ong the varia/les that a.ects t#edia has the strongest contri/"t

    standing &or 20= o& Media Markts

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    Media invest#ents e!plain 20= o& all total sales %here tcontri/"tion co#es &ro# traditional #edia

    Chart itle

       S  a   l  e  s   i  n   /   i   l   l   i  o  n   S      >

    Media 'nvest#ents acco"nt &or appro!i#ately 2 /illion S>720= o& all sales:

     otal Sales #odel - deco#posed argest e.ects co#e &ro# tradi

    aria/les e!cl"ded d"e to syste#atic e.ect on salesE Share o& oice 8R data and 'nventory levelsaria/les incl"ded in /ase levelE N"#/er o& open stores

    aria/les incl"ded in seasonal levelE Christ#as;Ne% year e.ects

    • Media invest#ents e!plain 20= osales 72 /illion S>:

    • Seasonal e.ect s"ch as Christ#asS"##er e!plain 12= o& the total

    •  he /iggest contri/"tion is &ro# t#edias s"ch as (irect Marketing Radio and +e//- have no signiBcontri/"tion to sales

     

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    'ncreasing #edia invest#ents increases sales considera/average R$' on sales o& ?

       A   d   d   i   t   i  o  n  a   l  s  a   l  e  s  p  e  r  %  e  e   k

       i  n   S      >

    aria/les e!cl"ded d"e to syste#atic e.ect on salesE Share o& oice 8R data and 'nventory levelsaria/les incl"ded in /ase levelE N"#/er o& open storesaria/les incl"ded in seasonal levelE Christ#as;Ne% year e.ects

    Additional reven"e and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all sales

    evelo&

    2014

    evelo&

    201

     otal sales #odel'ncreasing #edia invest#ents h

    e.ect on sales

    Media invest#ents per%eek

    • Media invest#ents have a clear esales &or Media Markt

    • 'ncreasing #edia invest#ents incconsidera/ly Average R$' on sale#eans that investing 1 S> in #eaverage ? S> /ack in reven"es

    •  he R$' Bg"re &or reven"es is /asinvest#ents /eing si#ilar to prev

    years

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     here is a potential to increase #edia invest#ents and spositive ret"rnon invest#ent

       A

       d   d   i   t   i  o  n  a   l  s  a   l  e  s  p  e  r  %  e  e   k

       i  n

       S      >

    Media invest#ents per%eek

    aria/les e!cl"ded d"e to syste#atic e.ect on salesE Share o& oice 8R data and 'nventory levelsaria/les incl"ded in /ase levelE N"#/er o& open storesaria/les incl"ded in seasonal levelE Christ#as;Ne% year e.ects

    Additional reven"e and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all sales

     otal proBt8otential to increase invest#ents

    ret"rn

    8roBt R$'

    •  he #edia invest#ents can /e incleast 210 MS> each year and stilpositive ret"rn on invest#ent

    •  he proBt R$' c"rve appears to le1 aro"nd a yearly #edia spend o000 S> 74 00 000 S>;%eek:

    evelo&

    2014

    evelo&

    201

       8  r  o   B   t   R   $   '

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    Media invest#ents can /e increased /y 100 #illion S> /negative ret"rn o& invest#ent is reached

    !dditional #ales

    rom 2$& yearslevel

    'et media

    (nvestment )year*

    +hange in prot

    rom 2$& .rot 0( 

    -15= 20 MS> -11J0 MS> 0@4 

    -10= 55 MS> -J@2 MS> 101 

    -5= @5 MS> -F@ MS> 110 

    0= 1 M#3 $ M#3 ,

    5= 150 MS> @ MS> 115  

    ?= 1?2 MS> 4F5 MS> 11  

    10= 210 MS> JJ MS> 100

    OAdditional proBt and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on allsalesOO Sales d"ring 2014 %as 4 02 MS> 

    Media /"dg

    Media /"dg

    8ossi/ilityinvest#eR$' a/ove

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    Agenda• Scope

    • !ec"tive s"##ary

    • Method

    • $vervie% o& 'nternal (ata and Media 'nvest#ents

    • )o% #"ch sho"ld Media Markt invest*

    • +here sho"ld Media Markt invest*

    • +hen sho"ld Media Markt invest*

    !ec"tive s"##ary• Appendi!

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    S"##ary G +here and +hat*

    +ho*+ho to

    target and%ith %hat

    +here*Media #i!

    +hat* i#ing o&

    #ediainvest#ent

    s

    +hen*Content o&co##"nica

    tion78rod"cts 9

    Content:

    )o% #"ch* otal #edia

    /"dget

    )o% can Media Marktopti#ie #edia

    activities in order toincrease

    sales;reven"es*

    +ho to target and%ith %hat

    Media #i!

    Content o&co##"nication

    78rod"cts 9 Content:

     i#ing o& #ediainvest#ents

     otal #edia /"dgetS"##ary

    •  raditional tactic #edia like (irectand 8rint tend to drive sales to a g'n order to drive sales these #edihave a signiBcant share o& the tot

    • $nline Search is ho%ever the #os#edia o& all

    • Media invest#ents have a clear ea%areness %hich in t"rn a.ects s)o%ever ad a%areness takes ti#

    hence it is i#portant to have a co#edia strategy in order to /"ild adA#ong the #edias has the strcorrelation %ith ad a%areness

    •   drives sales less than the tradi#edias /"t is #ore i#portant &ori#age

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    )o%ever traditional #edias still drive sales to a large e!

    .ect on sales 7avg additional sales;investedS>:

     raditional #edia still stand strosales

    (onsig.(onsig.

    (onsig.

    •  raditional tactic #edia like (irectand 8rint tend to drive sales to a g'n order to drive sales these #edihave a signiBcant share o& the tot

    • $nline Search is ho%ever the #os#edia o& all

    •   drives sales less than the tradi#edias /"t is #ore i#portant &or

    i#age

    • $nline (isplays have clear e.ect the e.ect increases e!tensively %the invest#ent )ere yo" sho"ld gat all

    )igher i#pact

    8roBt R$'

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     here is a potential to increase e3ciency o& #edia investthro"gh opti#iing the #edia /"dget

    (R 8osten has the largest e.ect

    •  he diagra# indicates that there increase e3ciency thro"gh chang#edia #i!

    • Co#paring and (R 8osten sho%tho"gh the higher #edia invest#e8osten generates higher sales Sa8rint %hen co#paring it to (R 8os

    • ("ring 201-2014 (R 8osten has

    the #ost &ollo%ed /y Slightly e3ciency &or (R co#pared to (R

    .ects on total sales vs total invest#ents

    -otal media investments "#$'%"#$&

    *enerated sales "#$'%"#$&

    R$'1

    Size of 5u55le indicate generated sales for each media

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    'ncrease invest#ents in (R and (R 8osten since they aree3cient ingenerating additional proBt

    OAdditional proBt and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all

    sales

    (R and (R 8osten are the #osin generating additional

    •  he diagra# sho%s to %hat e!ten#edias drive additional proBt

    • 'nsights &or the di.erent #ediasE• 0nline searchE )as strong /"t di#

    on sales 'ncrease invest#ents• 6/6 posten" Ioth (R and (R 8o

    great e.ect on additional sales 'ncractive %eeks as %ell as increase inv

    • 0utdoor" ("ring %eeks %ith o"tdosales increase considera/ly Contin"

    strategy• T7" 'ncrease n"#/er o& active %eek

    di#inishing R$' at higher invest#e• .rint" 'ncrease n"#/er o& active %

    di#inishing R$' at higher invest#e• 6isplay" (ecrease n"#/er o& activ

    increase invest#ents d"ring these %

    ach dot shows the average investment level during "#$&

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    CaseE

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    Copyright © Nepa All Rights Reserved

    )o% sho"ld Media Marktopti#ie the #edia #i!*

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    Scenario 1 Iased on the sa#e /"dget as 2014 ho% do %#a!i#ie sales /y opti#iing the #edia #i!*

    Change in #edia /"dget Scenario description

    (escriptionEMedia #i! that #a!i#ies additional proBsa#e /"dget as d"ring 2014 11? MS>

    ogic &or the scenario analysisE1 (o not invest in #edias channels %it

    7radio and %e/ :2 Media channels %ith relatively lo% #

    invest#ents that sho% potential stayas d"ring 2014 7social #edia:

    Moderate increase o& #edia spend &o#edia channel co#pared to 2014

    4 (ecrease #edia invest#ents &or certchannels in order to allocate invest#channels that are #ore e3cient

    MS> 

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    Scenario 1 S"ggested #edia #i! /ased on sa#e invest#d"ring 2014

    #cenario

    11? MS> 

    2$&

    11? MS> 

    +hange

    0 MS> 

    +onse:u

    T1474 4

    +onse:ue

    T2?

    1J

    1F

    25

    44

    FJ

    12?

    14

    20

    21F

    2?F

    00

    1F

    @

    00

    14?

    1@F

    J2

    00

    1F@

    1F@

    2014 S"ggestion

    1=

    2=

    2=

    4=

    @=

    11=

    12=

    1J=

    1F=

    2=

    0=

    2=

    =

    0=

    1=

    1?=

    ?=

    2?=

    1J=

    1J=

    2014 S"ggestion

    OAdditional proBt and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all

    sales

     otal net #edia invest#ents Net #edia invest#ent Media #i!ConseU"eproBtO co

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    Scenario 2A 'ncreased /"dget to sa#e level as d"ring 20increase &ro# 11? MS> to 1?2 MS> 

    Change in #edia /"dget Scenario description

    (escriptionE• Media #i! that #a!i#ies additional pr

    increased /"dget to sa#e level as d"rinincrease &ro# 11? MS> to 1?2 MS> <driving additional sales and proBt

    • 'ncrease (R as #"ch as possi/le 7%ith 5levels in 201:

    ogic &or the scenario analysisE1 (o not invest in #edias channels %it

    7radio and %e/ :2 Media channels %ith relatively lo% #

    invest#ents that sho% potential stayas d"ring 2014 7social #edia: Moderate increase o& #edia spend &o

    #edia channel co#pared to 201 and4 (ecrease #edia invest#ents &or cert

    channels in order to allocate invest#channels that are #ore e3cient

    MS> 

    S i 2 S d di i / d i

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    Scenario 2A S"ggested #edia #i! /ased on sa#e investd"ring 201

    #cenario

    1?2 MS> 

    2$&

    11? MS> 

    +hange

    4? MS> 

    +onse:u

    TJ?75 0

    +onse:ue

    T1

    1J

    1F

    25

    44

    FJ

    12?

    14

    20

    21F

    2?F

    00

    1F

    @

    00

    2J

    1@F

    J2

    4?2

    21

    21

    2014 S"ggestion

    1=

    2=

    2=

    4=

    @=

    11=

    12=

    1J=

    1F=

    2=

    0=

    1=

    5=

    0=

    20=

    12=

    4=

    2F=

    14=

    14=

    2014 S"ggestion

    OAdditional proBt and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all

    sales

     otal net #edia invest#ents Net #edia invest#ent Media #i!ConseU"eproBtO co

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    Ma!i#iing additional proBtis o& co"rse i#portant /"t

    %hat a/o"t #ediainvest#ents e.ect on the

    /rand*

    C d t 201 / d t i h d d ith @

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    Co#pared to 201 /rand #etrics have decreased %ith @thro"gho"t the %hole &"nnel %hile ad a%areness and /raattri/"tes are hit even harder

     he /rand &"nnel Changes in /rand #et

    !d a;areness

    !;areness)(M/ToM*

    +onsideration

    .reerence

    +ustomer at)sometimes/oten*

    Avg 2014 (i. vs avg201

    4J -2=

    55 ; 15 -4= ; -F=

    0 -@=

    14 -@=

    50 ; 1F -4= ; -11=

    4est prices 15 -1@=

     he Media Markt /rand has s".erconseU"ence o& lo%er #edia inve/rand #etrics have decreased conco#pared to 201

    •  he /rand #etrics have decrease%hile total sales &or Media Markt hdecreased %ith F= on total level

    • VIest priceW has decreased %ith -1

    2014 co#pared to 201 Note tha#argin &or Media Markt has decre&ro# -2@= to -21=O

    •  hese dra#atic changes in /rand and /rand salience sho% the i#poco##"nication on the ho#e elect#arketAverage daily level not incl"ding e!tre#e cases

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    +hat a/o"t the relationship/et%een #edia

    invest#ents ad a%arenessand sales*

    Media invest#ents have a clear e.ect on ad a%areness

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    Media invest#ents have a clear e.ect on ad a%areness

    .ect o& #edia invest#ents on ad a%areness'ncreased #edia invest#ents #e

    a%areness

     here is a clear correlation /et%e#edia invest#ents and ad a%aren

    • 'ncreased #edia invest#ents #eaa%areness and higher ad inventor

    1nvestments7 week average

     d awareness

    Ad a%areness takes ti#e to /"ild hence it is i#portant to

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    Ad a%areness takes ti#e to /"ild hence it is i#portant tocontin"o"s #edia strategy in order to /"ild ad inventory

    Correlation /et%een ad a%areness and total#edia invest#ents

    't takes ti#e to /"ild ad a%

    )igher correlation #eans that #einvest#ents /etter e!plain the leva%areness he diagra# sho%s thaverage #edia invest#ents e!plaa%areness /etter co#pared to noaverage 70 %eeks:

    •  his sho%s the i#portance o& a co#edia strategy in order to /"ild ad$nly one %eeks #edia invest#en

    eno"gh to change /rand perceptioit takes ti#e

    Correlation

    Moving average &or ad a%areness

    't is e!pensive to decrease #edia invest#ents /"t the e.

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    't is e!pensive to decrease #edia invest#ents /"t the e.not i##ediate

    Ad a%areness (i.erence

    (espite relatively high invest#ensecond hal& o& 2014 ad a%arenesMarkt is lo%er than e!pected

    •  his is likely an e.ect o& generallyinvest#ents d"ring the Brst hal& o&"rther e#phasis the i#portance contin"o"s #edia invest#ents to high ad inventory

    I"t %hich #edias have the strongcorrelation %ith ad a%areness*

    Media invest#ents

    Relatively high#edia invest#ents

    altho"gh ada%areness is /elo%

    e!pected level

    't takes ti#e &or ad a%areness a&ter a drop in #edia inves

    CaseE (i.erent #edia strategies have di.erent e.ects on

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    CaseE (i.erent #edia strategies have di.erent e.ects on

    here is a strong relation /et%een Share o& voice and ass

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     here is a strong relation /et%een Share o& voice and asslo%est price

    So vs 8erceived lo%est prices on the #arket)igh share o& voice e.ects assoc

    /rand

    As Share o& voice 7Media Markts sinvest#ents in the %hole ho#e elcategory: increase the share thatMedia Markt %ith the lo%est price

    •  he strong correlation /et%een asMedia Markt %ith lo%est price shoi#portance o& co##"nication %itcategory

    raditional #edia s"ch as (R and 8rint have the stron

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     raditional #edia s"ch as (R and 8rint have the stronrelationship %ith ad a%areness &oc"s on these to drive th

    Correlation /et%een #edia spend and ada%areness

    (i.erent #edias have di.erent e/rand

     he diagra# sho%s to %hat e!teninvest#ents in di.erent #edias coad a%areness A high level o& corrthat the relation /et%een an inves#edia channel and ad a%areness

    •   has the strongest correlation %a%areness &ollo%ed /y (R (R 8oshave si#ilar level in ter#s o& corr

    • $nline invest#ents have a li#itedthe ad a%areness )ence increasinvest#ents online does not sho%e.ect on /rand perception 'n ordthe /rand &oc"s on (R and 8r

    (o moving average

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    +hat i& %e take /rande.ects into consideration

    %hen opti#iing #edia #i!*

    Scenario 2I Iased on increased /"dget ho% do %e #a!

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    Scenario 2I Iased on increased /"dget ho% do %e #a!additional sales and drive the /rand /y opti#iing the #e

    Change in #edia /"dget Scenario description

    (escriptionE•

    Media #i! that #a!i#ies additional princreased /"dget to sa#e level as d"rinincrease &ro# 11? MS> to 1?2 MS> <driving additional sales and /rand

    • Maintain (R on sa#e as 201 invest re8rint

    ogic &or the scenario analysis1 (o not invest in #edias channels %it

    7radio and %e/ :2 Media channels %ith relatively lo% #

    invest#ents that sho% potential stay

    as d"ring 2014 7social #edia: Moderate increase o& #edia spend &o

    #edia channel co#pared to 201 and4 (ecrease #edia invest#ents &or cert

    channels in order to allocate invest#channels that are #ore e3cient

    MS> 

    Scenario 2I S"ggested #edia #i! /ased on an increase

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    Scenario 2I S"ggested #edia #i! /ased on an increaseto sa#e level as 201

    #cenario

    1?2 MS> 

    2$&

    11? MS> 

    +hange

    4? MS> 

    +onse:u

    T4F74 J

    +onse:ue

    T@F

    1J

    1F

    25

    44

    FJ

    12?

    14

    20

    21F

    2?F

    00

    1F

    @

    00

    21@

    1@F

    J2

    0@

    ?2

    ?2

    2014 S"ggestion

    1=

    2=

    2=

    4=

    @=

    11=

    12=

    1J=

    1F=

    2=

    0=

    1=

    5=

    0=

    14=

    12=

    4=

    1F=

    22=

    22=

    2014 S"ggestion

    OAdditional proBt and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all

    sales

     otal net #edia invest#ents Net #edia invest#ent Media #i!ConseU"eproBtO co

    Scenario Iased on an increased /"dget ho% do %e #a

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    g sales /y opti#iingthe #edia #i!*

    Change in #edia /"dget Scenario description

    (escriptionE• Media #i! that #a!i#ies additional pr

    increased /"dget to si#ilar levels as d"11? MS> to 210 MS>

    • 'ncrease (R as #"ch as possi/le 7scenainvest rest in and 8rint

    ogic &or the scenario analysisE1 (o not invest in #edias channels %it

    7radio and %e/ :2 Media channels %ith relatively lo% #

    invest#ents that sho% potential stay

    as d"ring 2014 7social #edia: Moderate increase o& #edia spend &o

    #edia channel co#pared to 201 and4 (ecrease #edia invest#ents &or cert

    channels in order to allocate invest#channels that are #ore e3cient

    5 'nvest the rest on /rand /"ilding activ

    MS> 

    Scenario S"ggested #edia #i! /ased on an increased

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    gg

    #cenario

    210 MS> 

    2$&

    11? MS> 

    +hange

    F4 MS> 

    +onse:

    T1 075

    +onse:u

    T1F

    1J

    1F

    25

    44

    FJ

    12?

    14

    20

    21F

    2?F

    00

    @

    @

    00

    2J

    1@F

    14

    4?2

    ?2

    4FJ

    2014 S"ggestion

    1=

    2=

    2=

    4=

    @=

    11=

    12=

    1J=

    1F=

    2=

    0=

    2=

    4=

    0=

    1?=

    F=

    J=

    22=

    1J=

    24=

    2014 S"ggestion

    OAdditional proBt and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on allsales

     otal net #edia invest#ents Net #edia invest#ent Media #i!ConseU"eproBtO co

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    Main &oc"s is nat"rally to increasetotal sales )o%ever di.erent

    #edias have di.erent e.ects onvisits sales and /rand &or /oth

    online and /rick-and-#ortar )o%do the e.ects di.er /et%een

    these channels*

    Media channels have di.erent e.ects on the para#eters

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    pin the econo#etric #odelling

    )o% do the di.erent #channels give Media M

    di.erent e.ects*

    isits that are a conseU"ence o& #edia invest#ents are %

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    co#pared to other visitors

    Media invest#ents e.ect on sales and visits

    • Media invest#ents e!plain to a lasales 720=: co#pared to visits 714

    •  his i#plies that visits that are a co& #edia invest#ent are o& higherco#pared to other visits

    • 'n average those %ho visit Media conseU"ence o& the #edia activiti#ore co#pared to other visitors

    •  his is pro/a/ly d"e to a co#/inacons"#ers act"ally co#pleting a larger e!tent and also spending #their visits7(#(T#

    (i.erent #edia channels have di.erent e.ects on store s

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    online sales and /rand /"ilding

    Stores Sales $nline Sales Irand driver

    (i.erent #edia serve di.erent Media Markt

    • (i.erent #edias have di.erent e.sales online sales and on the Med/rand

    • S"##ary o& res"ltsE• 6, .rint and outdoor a.e

    and-#ortar sales and the /rae!tent

    • 0nline search has a strongonline sales co#pared to /ri#ortar sales

    • T7 has a considera/le /randco#pared to the other #edia

    • #ocial media has strongest online sales

    • i#ited e.ects o& online disand ;e-T7 on all three var

    Sorted 5y tore sales

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    ooking at online the di.erent #edias play a di.erent ro

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    driving sales andvisits co#pared to /rick-and-#ortar

    Radio e!cl"ded d"e to insigniBcant invest#ent levels

    • (i.erent #edias have di.erent e.

    sales and on online visits

    • S"##ary o& res"ltsE• 0nline search and #ocial

    /oth online visits as %ell as s•

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    Agenda• Scope

    !ec"tive s"##ary• Method

    • $vervie% o& 'nternal (ata and Media 'nvest#ents

    • )o% #"ch sho"ld Media Markt invest*

    • +here sho"ld Media Markt invest*

    • +hen sho"ld Media Markt invest*

    • !ec"tive s"##ary

    • Appendi!

    S"##ary G +hen*

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    +ho*+ho to

    target and%ith %hat

    +here*Media #i!

    +hat* i#ing o&

    #ediainvest#ent

    s

    +hen*Content o&co##"nica

    tion78rod"cts 9

    Content:

    )o% #"ch* otal #edia

    /"dget

    )o% can Media Marktopti#ie #edia

    activities in order toincrease

    sales;reven"es*

    +ho to target and%ith %hat

    Media #i!

    Content o&co##"nication

    78rod"cts 9 Content:

     i#ing o& #ediainvest#ents

     otal #edia /"dgetS"##ary

    • Media invest#ents are #ore e.ec

    ti#es o& high sales• Co##"nication in itsel& is #ore i#

    having high share o& voice do notinvesting %hen co#petitors inves

    • 'n ter#s o& sales the #ain sales ed"ring day o& invest#ent and &o"rday o& invest#ent &or all #edias

    • Media Markt are on the right trackco#e to invest#ent ti#ings

    Media invest#ents are #ore e.ective d"ring ti#es o& hig

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    Sales rend

    1

    +inter-Ne% Kear74@-1:

    +inter-S"##er 72-2:

    10@

    1?

    ate S"##er72-1:

    10

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    ("ring salary %eek or the %eek a&ter salary %eek are thee.ective ti#es to co##"nicate

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    e.ective ti#es to co##"nicate

    #!=!>

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    ti#ings

    2014 S"ggested &or 2015

    S"ggested spend

    •  he s"ggested invest#ent pattern

    U"ite si#ilar to 2014

    • 'nvest#ents sho"ld peak in the laand d"ring Christ#as

    • Contin"e to /oost invest#ent aro%eeks

     

    (R &ollo%ed /y have the longest /"rn e.ects

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    I"rn e.ects

    • 'n ter#s o& sales the #ain sales e

    d"ring day o& invest#ent and &o"rday o& invest#ent &or all #edias

    • Note that /rand /"ilding e.ects ainto consideration

    • (R has the longest /"rn e.ects &o

    • 8rint and $nline have the #ost i#e.ects on sales

    (ay o& invest#ent T ne!t day

    Ne!t three days

    Slightly higher e3ciency o& 12 pages co#pared to @ page

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    Content U"antity in (irect Marketing

    • 12 7or 1?: pages in (R %ill give 10

    additional sales co#pared to @ pa

    •  he di.erence is apparent in (irecthro"gh 8osten

     ,es9 $#: higher e;ciency for $" pages compared to < pages

    (s there a diference et;een8 pages and 2 pages in 6A

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    Agenda• Scope

    !ec"tive s"##ary• Method

    • $vervie% o& 'nternal (ata and Media 'nvest#ents

    • )o% #"ch sho"ld Media Markt invest*

    • +here sho"ld Media Markt invest*

    • +hen sho"ld Media Markt invest*

    • !ec"tive s"##ary

    • Appendi!

    !ec"tive s"##ary

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    • Media invest#ents have a large e.ect on sales #edia invest#ents eall total sales

    • 'nvesting 1 S> in #edia gives on average ? S> /ack in reven"es

    1@= #argin this gives and R$' o& 115• 8otential to increase #edia invest#ents and still keep a positive ret"

    invest#ent• arge potential &or Media Markt to increase sales /y changing the #e

    • (R tend to drive sales to a great e!tent 'n order to drive sales these have a signiBcant share o& the total /"dget

    • $nline Search is ho%ever the #ost e3cient #edia o& all

    • Co##"nication in itsel& is #ore i#portant than having high share o&

    hesitate on investing %hen co#petitors invest• Media Markt are on the right track %hen in co#e to invest#ent ti#ing

    )o% #"ch*

    +here*

    +hen*

    +hat*

    •   has generally lo%er e3ciency in generating sales &or Media Marktsi#ilar cases /"t is #ore i#portant &or /rand i#age

    • Nepa s"ggests to eval"ate content o& co##"nication in order to incrinvest#ents in

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    Agenda• Scope

    !ec"tive s"##ary• Method

    • $vervie% o& 'nternal (ata and Media 'nvest#ents

    • )o% #"ch sho"ld Media Markt invest*

    • +here sho"ld Media Markt invest*

    • +hen sho"ld Media Markt invest*

    • !ec"tive s"##ary

    • Appendi!

    Media invest#ents are directly related to 20= o& sales anvisits in Media Markts stores

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    visits in Media Markt s stores

    Chart itle

       S  a   l  e  s   i  n   /   i   l   l   i  o  n   S      >

    Media 'nvest#ents acco"nt &or appro!i#ately 2 /illion S>720= o& all sales:

    Store Sales deco#position #odel

    Chart itle

       M   i   l   l   i  o  n  v   i  s   i   t  s

    Media 'nvest#ents acco"nt &or app714= o& all vi

    Store isits deco#position

    aria/les e!cl"ded d"e to syste#atic e.ect on salesE Share o& oice 8R data and 'nventory levelsaria/les incl"ded in /ase levelE N"#/er o& open storesaria/les incl"ded in seasonal levelE Christ#as;Ne% year e.ects

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    Chart itle

       S  a   l  e  s   i  n   S      >

    Media 'nvest#ents acco"nt &or appro!i#ately 1@0 #illion S>7@= o& all sales:

    $nline Sales #odel

    Chart itle

    $nline isits #odel

    aria/les e!cl"ded d"e to syste#atic e.ect on salesE Share o& oice 8R data and 'nventory levelsaria/les incl"ded in seasonal levelE Christ#as;Ne% year e.ects

       5   h  o  "  s  a  n   d  v   i  s   i   t  s

    Media 'nvest#ents acco"visits to Media M

    = o& the visits

    Sales is decreasing oXine /"t increasing heavily online

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    Sales over ti#e

    Stores inear 7Stores: $nline inear 7$nl'n storesales;%eek

    Sales;visits

    #ales

    201

    7isits201

    +onversion

    201

    -9%

    ?1$%

    -5%?8%

    ?2%?1%

    isits are decreasing /y appro!i#ately the sa#e rate as stores %hile online sees a little less increase co#pared t

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    p

    isits over ti#e

    Stores inear 7Stores: $nline inear 7$nl'n storevisits;%eek

    Sales;visits

    #ales

    201

    7isits201

    +onversion

    201

    ?1$%

    -5%?8%

    ?2%?1%

    -9%

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    !ternal e.ects a.ect sales heavily and are taken intoconsideration &or the sales #odel 7slide 1;2:

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    8ayday e.ects he (ece#/er e.ect !trac"rric

    Average Month $cto/er Nove#/er

    8aydays a.ect MediaMarkt sales

    signiBcantly he %eek a&ter apayday sho%s al#ost 20= highersales on average &or stores and

    T0= &or online

    Co#pared to the average #onth

    sales are t%ice as high in(ece#/er even tho"gh the e.ecthas decreased every year &or the

    last three years

    Praph sho%

    highest sales All 10 days a

    ?2$%

    ?5$%

    !ternal e.ects a.ect sales heavily and are taken intoconsideration &or the sales #odel 7slide 2;2:

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    N"#/er o& open stores Ne% stores opening Share o& pr

    arge variation o& open stores

    since 2012 %ith /oth increasesand decreases in n"#/er o&

    stores

    Share o& pro

    Ne% storesales

    Averagesales

    Sales are very high d"ring the

    Brst days a&ter opening /"tdrop U"ite &ast and reach a

    steady state in less than t%o%eeks

    Clear corre

    conversion %stock levels

    average stocincreasing

    Share o& prod"cts in stock is not directly considered in the #odel d"e to #"lticollinearity and non syste#atice.ects

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     he total #edia spend o& the ind"stry has decreased ovetho"gh the share o& voice &or MediaMarkt keeps on shrink

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    Media spend ind"stryMediaMarkt share o& voice

     he total ind"strycyclic pattern %her%ith #ost &oc"s in (then decrease inv

    the /eginning o&

    'n the /eginningMediaMarkt lost #"%hen lo%ering its in

    O 8lease note that#issing (R invest#

    lack o& reported

    PR$SS M('A S8N(

    Note that this analysis is /ased on RM data %hich is so#e%hat di.erent to the act"al #edia spend

    MediaMarkt and lgiganten have a si#ilar #edia strategy201 and 2014

    Media Mi! 201

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    C i ht © N All Ri ht R d

    5=

    4=?=

    0=0=

    25=

    Mediainvest#ents7000 000 S>:

    J4=

    25=

    1=0=0=

    44=

    =1=

    1=0=

    20= 

    $$)

    8rint

    Radio'nternet

    (M

    4?22@=

    MediaMarkt

    J?0

    4?=

    lgiganten

    Share o& voice

    124

    @=

    Netonnet

    22=

    5F=

    0=0=

    1F=

    1F0

    12=

    $N

    J5=

    5=1=

    1=

    ?=

    112

    J=

    Si/a

    0=0=

    2=

    10=?=

    0=1=

    21=

    Mediainvest#ents7000 000 S>:

    Media Mi! 2014

    @=

    0=

    1?=0=0=

    5J54@=

    lgiganten

    12F11=

    Netonnet1=

    J0=

    1=0=

    1?=

    1FJ1J=

    $N

    Share o& voice

    2=

    54=

    2=

    21=

    504=

    Si/a

    4

    1=1=@=

    5=42=

    2=

    1=1=

     

    $$)

    8rint

    Radio

    'nternet

    (M

    24120=

    MediaMarkt

    Note that this analysis is /ased on RM data %hich is so#e%hat di.erent to the act"al #edia spend he res"l#issing direct #arketing

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     he print strategy shi&ted in 2014 %ith #"ch less invest#papers as (N

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    C i h ll i h d

    )ela YstergZtland S#[landsposten Qpsala Nya idning MittMe

    YstgZta Correspondenten Ior[s idning NorrkZpings tidningar ]ZnkZp

    Metro S tockhol# (agens Nyheter PZte/orgs-8osten P8

    8rint strategy over ti#eChange in #edia invest#ent

    strategy201 2014

    8lease note that this slide is /ased on the net #edia data %hile the #odelling in the "pco#ing chapter is "singeg i#pressions data and R8 data to distri/"te the #edia &"lly correct over ti#e

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    >al#ar8osten - '/ladning Ior[s idning - 'IA(N'N

     ]ZnkZpings- 8osten - 'IA(N'NP > - .ekt - 'IA(N'NP

    Qpsala Nya idning - 'IA(N'NP )ela Sk[ne - 'IA(N'NP

    (R strategy over ti#eChange in #edia invest#ent

    strategy201 2014

    8lease note that this slide is /ased on the net #edia data %hile the #odelling in the "pco#ing chapter is "singeg i#pressions data and R8 data to distri/"te the #edia &"lly correct over ti#e

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     n" vn" Mo/ilt Acc"en (isplay A&ton/ladet Mo/il Ilocket

    (agens Nyheterse +idespace AI !pressense eeads AI A&ton/la

    (isplay strategy over ti#eChange in #edia invest#ent

    strategy201 2014

    8lease note that this slide is /ased on the net #edia data %hile the #odelling in the "pco#ing chapter is "singeg i#pressions data and R8 data to distri/"te the #edia &"lly correct over ti#e

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    S"# o& '#pressions S"# o& Clicks

    Search activity over ti#eChange in #edia invest#ent

    strategy201 2014

    8lease note that this slide is /ased on the net #edia data %hile the #odelling in the "pco#ing chapter is "singeg i#pressions data and R8 data to distri/"te the #edia &"lly correct over ti#e

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    Social #edia sho%s a so#e%hat discrete pattern e!ceptlast %eeks o& 2014 %here the strategy %as contin"o"s a

    Change in #edia invest#ent

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    +eekday strategy per #edia

    T7 6 6 .0#T'

    !6(0 #0+(!=M6(! 0'=('

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    Copyright © Nepa All Rights Reserved

    #edia #ore &air

    8ris6akt;8ricer"nner;Poogle;

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    Share o& visitors /eing trackedleads

    8ris6akt 8ricer"nner

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    okt-12 ".t &Zr Media Markts \gareokt-12 Media Markt l\gger e!pansion p[ isokt-12 Media Markt /lZderokt-12 Media Markt varslarokt-12 Ar/etslZsa "nga /lev drea#tea#

    okt-12Media Markts \gare &[r s\nktkredit/etyg

    okt-1S[ illa "te \r Media Markt ;St\ngning avSt Iernstorp

    ^ ^nov-1 Media Markt /6"der p[ sterotypa kZnsrollernov-1 Media Markt i ]ZnkZping kry#pernov-1 Media Markt kreditv\rdighet s[gas

    apr-14 ".t &Zr Me

      and 8rint ads are #issing %hile $nline ads see#s to snoticed at a lo% rate

    I d t ki tih / d & l

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    Copyright © Nepa All Rights Reserved

    Ad a%areness Seen ads Seen print ads Seen internet ads

    Irand tracking over ti#e he /rand &"nnel

    !da;areness!;areness )(M/ToM*

    +onsideration

    .reerence

    +ustomer at)sometimes/o ten*

    Avg 2014 (i. vs201

    4J -2=

    55 ; 15 -4= ;-F=

    0 -@=

    14 -@=

    50 ;1F

    -4= ;-11=

    4est prices 15 -1@=

     he lo%er presence o& ads also a.ects the 'M a%areness oM is #ost serio"sly a.ected

    Irand tracking over ti#ehe /rand &"nnel

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    A%areness A%areness 'M A%areness oM

    Irand tracking over ti#e he /rand &"nnel

    !d

    a;areness!;areness )(M/ToM*

    +onsideration

    .reerence

    +ustomer at)sometimes/o ten*

    Avg 2014 (i. vs201

    4J -2=

    55 ; 15 -4= ;-F=

    0 -@=

    14 -@=

    50 ;1F

    -4= ;-11=

    4est prices 15 -1@=

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     he visits #ost o&ten state#ents have dropped over the

    Irand tracking over ti#ehe /rand &"nnel

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    isits so#eti#es isits #ost o&ten isited ho#ep

    Irand tracking over ti#e he /rand &"nnel

    !d

    a;areness!;areness )(M/ToM*

    +onsideration

    .reerence

    +ustomer at

    )sometimes/o ten*

    Avg 2014 (i. vs201

    4J -2=

    55 ; 15 -4= ;-F=

    0 -@=

    14 -@=

    50 ;1F

    -4= ;-11=

    4est prices 15 -1@=

     he perceived V/est pricesW attri/"te has dropped heavillast year

    Irand tracking over ti#ehe /rand &"nnel

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    Iest prices 7#est prisv\rd:

    Irand tracking over ti#e he /rand &"nnel

    !d

    a;areness!;areness )(M/ToM*

    +onsideration

    .reerence

    +ustomer at

    )sometimes/o ten*

    Avg 2014 (i. vs201

    4J -2=

    55 ; 15 -4= ;-F=

    0 -@=

    14 -@=

    50 ;1F -4= ;-11=

    4est prices 15 -1@=

    $vervie% o& #edia invest#ents &or Media Markt 2014 vs

      8R'N (R ('S8AK +II SY> $Q($$R Sociala #edier RA('$

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    =

    20=

    =

    4==5=

    2=1=0=

    (M

    5=

    ?=5=

    5=

    2=

    8$SN7 A(R$(RQppslAdressAMS8;8$SN)ela Sk[ne - 'IA(N'NP

     

    >

    $

    8rint

    1J=

    1=5=

    4=

    ?0=

    PZte/orgs-8osten P8

    (agens Nyheter

    )ela YstergZtland

    (isplay

    2=

    11=

    F=@=

    4F=

    A&ton/ladetse

    Ilocketse

    eeads AI

    (M

    ?J=@=

    4=

    =

    1J=

    8$SN7 A(R$(RQppslAdress

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     R8 in A 25 5F over ti#estrategy

    201 2014

    l-giganten a/ Media#arkt

    Media 'nvest#ents and Irand tracking over ti#e

    Irand tracking over ti#e 7Moving average F %eeks:

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    g 7 g g :

    Media 'nvest#ents and Irand tracking over ti#e

    Irand tracking over ti#e 7Moving average F %eeks:

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    g g g

    Irand tracking over ti#e

    Irand tracking over ti#e 7Moving average F %eeks:

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    Co#pared to lgiganten Media #arket has a lo%er shareespecially in the s"##er and aro"nd christ#as

    Media MarCtShare o& #edia invest#ents every #onth

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    lgigantenShare o& #edia invest#ents every #onth

    8roBt #argin

    Average proBt #argin over ti#e

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    Average receipt

    Average reciept over ti#e

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     he role o& So

    Irand tracking over ti#e 7Moving average F %eeks:

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    8ositivee.ect d"e

    to largeshare o&

    voice

    Negativee.ect d"e

    to lo% shareo& voice

    Al#ost all /rand tracking varia/les have a positive e.ectinvest#ents

    Irand tracking over ti#e 7Moving average F %eeks:

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     he i#portant oM varia/le is clearly a.ected /y #ediainvest#ents

    Irand tracking over ti#e 7Moving average F %eeks:

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