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8/19/2019 2015-04-01 Media Markt - Sales Modelling Presented.pptx
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Copyright © Nepa All Rights Reserved
Media Markt Sales Modelling
2015-04-01
8/19/2019 2015-04-01 Media Markt - Sales Modelling Presented.pptx
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Copyright © Nepa All Rights Reserved
Agenda•
Scope• !ec"tive s"##ary
• Method
• $vervie% o& 'nternal (ata and Media 'nvest#ents
• )o% #"ch sho"ld Media Markt invest*
• +here sho"ld Media Markt invest*
• +hen sho"ld Media Markt invest*
• !ec"tive s"##ary• Appendi!
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)o% have #ediainvest#ents in,"encedMedia Markts sales andvisits d"ring the last t%o
years*
.ects o& internal end e!ternalvaria/les
$pti#iation o& #ediainvest#ents
Media invest#ent e.ects on/rand
• )o% do internal activities s"ch as sale ca#paig
visits to Media Markt Stores*• )o% do e!ternal varia/les s"ch as %eather pay
activities etc a.ect sales and visits*
• +hat is the R$' o& #edia invest#ents*
• )o% e3cient is #edia in attracting c"sto#ers t
• +hich #edia types are #ost e3cient in driving
•
+hat is the opti#al level o& invest#ent*
• (o #edia invest#ents drive /rand val"e*
• )o% does a strong /rand a.ect sales and visits*
he p"rpose o& the pro6ect is to e!plain ho% Media Markts #edia invest#ents in,"ence sales and visits in st
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here are several %ays &or Media Markt to opti#ie #ediactivities &oc"s o& this pro6ect is )o% #"ch +here and +invest
+ho*+ho to targetand %ith %hat
+here*Media #i!
+hat* i#ing o& #edia
invest#ents
+hen*Content o&
co##"nication78rod"cts 9
Content:
)o% #"ch* otal #edia
/"dget
)o% can Media Marktopti#ie #edia
activities in order toincrease
sales;reven"es*
+ho to target and%ith %hat
Media #i!
Content o&co##"nication
78rod"cts 9 Content:
i#ing o& #ediainvest#ents
otal #edia /"dget
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Agenda•
Scope• !ec"tive s"##ary
• Method
• $vervie% o& 'nternal (ata and Media 'nvest#ents
• )o% #"ch sho"ld Media Markt invest*
• +here sho"ld Media Markt invest*
• +hen sho"ld Media Markt invest*
• !ec"tive s"##ary• Appendi!
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8/19/2019 2015-04-01 Media Markt - Sales Modelling Presented.pptx
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Agenda•
Scope• !ec"tive s"##ary
• Method
• $vervie% o& 'nternal (ata and Media 'nvest#ents
• )o% #"ch sho"ld Media Markt invest*
• +here sho"ld Media Markt invest*
• +hen sho"ld Media Markt invest*
• !ec"tive s"##ary• Appendi!
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DE +hy is there a strong correlation /et%een eating ice cdro%ning*
Due tosumme
Due to this type of relato neutralize eects o
visits that are not relainvestments. Otherwismeasuring the wrongseasonality or weekd
8/19/2019 2015-04-01 Media Markt - Sales Modelling Presented.pptx
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+hen co#paring sales and #edia invest#ents directly theo& reaching the %rong concl"sions
Media investments/day compared to dailysales
S a l e s
Media spend
•
he reason &or this relationship is /invest in #edia %hen yo" e!pect tosel&-&"lBlling prophecy To see the solely the media investments, yneutralize other afecting acto
•
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Agenda• Scope
• !ec"tive s"##ary
• Method
• $vervie% o& 'nternal (ata and Media 'nvest#ents
• )o% #"ch sho"ld Media Markt invest*
• +here sho"ld Media Markt invest*
• +hen sho"ld Media Markt invest*
•
!ec"tive s"##ary• Appendi!
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Agenda• Scope
• !ec"tive s"##ary
• Method
• $vervie% o& 'nternal (ata and Media 'nvest#ents
• )o% #"ch sho"ld Media Markt invest*
• +here sho"ld Media Markt invest*
• +hen sho"ld Media Markt invest*
•
!ec"tive s"##ary• Appendi!
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aria/les tested &or syste#atic e.ect on sales
'nternal !ternal
C"sto#er
Sales
Open stores
Direct Marketing
Swedish (ationalDay
$st of May
)ompetitoinvestmen
*ood +riday
)hristmas
(ew
Monday%-hursday
scension Day
/ain
0eekend
1nventory level
2/
Online sales
Summervacation
3randawareness
)onsideration
Mediainvest#ents
-4
0e5%-4
2rint
Outdoor
/adio
Search
3anners
Salary week 1nternal
competitions
6eads
Directmarketing
Margin
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S"##ary G )o% #"ch*
+ho*+ho to
target and%ith %hat
+here*Media #i!
+hat* i#ing o&
#ediainvest#ent
s
+hen*Content o&co##"nica
tion78rod"cts 9
Content:
)o% #"ch* otal #edia
/"dget
)o% can Media Marktopti#ie #edia
activities in order toincrease
sales;reven"es*
+ho to target and%ith %hat
Media #i!
Content o&co##"nication
78rod"cts 9 Content:
i#ing o& #ediainvest#ents
otal #edia /"dgetS"##ary
• Media invest#ents have a large esales #edia invest#ents e!plain sales
• he /iggest contri/"tion is &ro# t#edias s"ch as (irect Marketing Radio and +e//- have no signiBcontri/"tion to sales
• 'nvesting 1 S> in #edia gives in S> /ack in reven"es /ased on a
this gives and R$' o& 115• here is a potential to increase #
invest#ents and still keep a positinvest#ent
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Media invest#ents have a considera/le e.ect on Media Mtotal sales
aria/les e!cl"ded d"e to syste#atic e.ect on salesE Share o& oice 8R data and 'nventory levelsaria/les incl"ded in /ase levelE N"#/er o& open storesaria/les incl"ded in seasonal levelE Christ#as;Ne% year e.ects
Additional reven"e and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all sales
Chart itle
S a l e s i n / i l l i o n S >
otal sales #odel Media invest#ents e!plain 20=
• he diagra# sho%s ho% di.erent contri/"te to Media Markts total s
• Season %eather salary lo% #argholidays have a syste#atic e.ect &or Media Markt %here season co#ost to total sales
• A#ong the varia/les that a.ects t#edia has the strongest contri/"t
standing &or 20= o& Media Markts
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Media invest#ents e!plain 20= o& all total sales %here tcontri/"tion co#es &ro# traditional #edia
Chart itle
S a l e s i n / i l l i o n S >
Media 'nvest#ents acco"nt &or appro!i#ately 2 /illion S>720= o& all sales:
otal Sales #odel - deco#posed argest e.ects co#e &ro# tradi
aria/les e!cl"ded d"e to syste#atic e.ect on salesE Share o& oice 8R data and 'nventory levelsaria/les incl"ded in /ase levelE N"#/er o& open stores
aria/les incl"ded in seasonal levelE Christ#as;Ne% year e.ects
• Media invest#ents e!plain 20= osales 72 /illion S>:
• Seasonal e.ect s"ch as Christ#asS"##er e!plain 12= o& the total
• he /iggest contri/"tion is &ro# t#edias s"ch as (irect Marketing Radio and +e//- have no signiBcontri/"tion to sales
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'ncreasing #edia invest#ents increases sales considera/average R$' on sales o& ?
A d d i t i o n a l s a l e s p e r % e e k
i n S >
aria/les e!cl"ded d"e to syste#atic e.ect on salesE Share o& oice 8R data and 'nventory levelsaria/les incl"ded in /ase levelE N"#/er o& open storesaria/les incl"ded in seasonal levelE Christ#as;Ne% year e.ects
Additional reven"e and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all sales
evelo&
2014
evelo&
201
otal sales #odel'ncreasing #edia invest#ents h
e.ect on sales
Media invest#ents per%eek
• Media invest#ents have a clear esales &or Media Markt
• 'ncreasing #edia invest#ents incconsidera/ly Average R$' on sale#eans that investing 1 S> in #eaverage ? S> /ack in reven"es
• he R$' Bg"re &or reven"es is /asinvest#ents /eing si#ilar to prev
years
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here is a potential to increase #edia invest#ents and spositive ret"rnon invest#ent
A
d d i t i o n a l s a l e s p e r % e e k
i n
S >
Media invest#ents per%eek
aria/les e!cl"ded d"e to syste#atic e.ect on salesE Share o& oice 8R data and 'nventory levelsaria/les incl"ded in /ase levelE N"#/er o& open storesaria/les incl"ded in seasonal levelE Christ#as;Ne% year e.ects
Additional reven"e and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all sales
otal proBt8otential to increase invest#ents
ret"rn
8roBt R$'
• he #edia invest#ents can /e incleast 210 MS> each year and stilpositive ret"rn on invest#ent
• he proBt R$' c"rve appears to le1 aro"nd a yearly #edia spend o000 S> 74 00 000 S>;%eek:
evelo&
2014
evelo&
201
8 r o B t R $ '
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Media invest#ents can /e increased /y 100 #illion S> /negative ret"rn o& invest#ent is reached
!dditional #ales
rom 2$& yearslevel
'et media
(nvestment )year*
+hange in prot
rom 2$& .rot 0(
-15= 20 MS> -11J0 MS> 0@4
-10= 55 MS> -J@2 MS> 101
-5= @5 MS> -F@ MS> 110
0= 1 M#3 $ M#3 ,
5= 150 MS> @ MS> 115
?= 1?2 MS> 4F5 MS> 11
10= 210 MS> JJ MS> 100
OAdditional proBt and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on allsalesOO Sales d"ring 2014 %as 4 02 MS>
Media /"dg
Media /"dg
8ossi/ilityinvest#eR$' a/ove
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Agenda• Scope
• !ec"tive s"##ary
• Method
• $vervie% o& 'nternal (ata and Media 'nvest#ents
• )o% #"ch sho"ld Media Markt invest*
• +here sho"ld Media Markt invest*
• +hen sho"ld Media Markt invest*
•
!ec"tive s"##ary• Appendi!
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S"##ary G +here and +hat*
+ho*+ho to
target and%ith %hat
+here*Media #i!
+hat* i#ing o&
#ediainvest#ent
s
+hen*Content o&co##"nica
tion78rod"cts 9
Content:
)o% #"ch* otal #edia
/"dget
)o% can Media Marktopti#ie #edia
activities in order toincrease
sales;reven"es*
+ho to target and%ith %hat
Media #i!
Content o&co##"nication
78rod"cts 9 Content:
i#ing o& #ediainvest#ents
otal #edia /"dgetS"##ary
• raditional tactic #edia like (irectand 8rint tend to drive sales to a g'n order to drive sales these #edihave a signiBcant share o& the tot
• $nline Search is ho%ever the #os#edia o& all
• Media invest#ents have a clear ea%areness %hich in t"rn a.ects s)o%ever ad a%areness takes ti#
hence it is i#portant to have a co#edia strategy in order to /"ild adA#ong the #edias has the strcorrelation %ith ad a%areness
• drives sales less than the tradi#edias /"t is #ore i#portant &ori#age
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)o%ever traditional #edias still drive sales to a large e!
.ect on sales 7avg additional sales;investedS>:
raditional #edia still stand strosales
(onsig.(onsig.
(onsig.
• raditional tactic #edia like (irectand 8rint tend to drive sales to a g'n order to drive sales these #edihave a signiBcant share o& the tot
• $nline Search is ho%ever the #os#edia o& all
• drives sales less than the tradi#edias /"t is #ore i#portant &or
i#age
• $nline (isplays have clear e.ect the e.ect increases e!tensively %the invest#ent )ere yo" sho"ld gat all
)igher i#pact
8roBt R$'
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here is a potential to increase e3ciency o& #edia investthro"gh opti#iing the #edia /"dget
(R 8osten has the largest e.ect
• he diagra# indicates that there increase e3ciency thro"gh chang#edia #i!
• Co#paring and (R 8osten sho%tho"gh the higher #edia invest#e8osten generates higher sales Sa8rint %hen co#paring it to (R 8os
• ("ring 201-2014 (R 8osten has
the #ost &ollo%ed /y Slightly e3ciency &or (R co#pared to (R
.ects on total sales vs total invest#ents
-otal media investments "#$'%"#$&
*enerated sales "#$'%"#$&
R$'1
Size of 5u55le indicate generated sales for each media
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'ncrease invest#ents in (R and (R 8osten since they aree3cient ingenerating additional proBt
OAdditional proBt and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all
sales
(R and (R 8osten are the #osin generating additional
• he diagra# sho%s to %hat e!ten#edias drive additional proBt
• 'nsights &or the di.erent #ediasE• 0nline searchE )as strong /"t di#
on sales 'ncrease invest#ents• 6/6 posten" Ioth (R and (R 8o
great e.ect on additional sales 'ncractive %eeks as %ell as increase inv
• 0utdoor" ("ring %eeks %ith o"tdosales increase considera/ly Contin"
strategy• T7" 'ncrease n"#/er o& active %eek
di#inishing R$' at higher invest#e• .rint" 'ncrease n"#/er o& active %
di#inishing R$' at higher invest#e• 6isplay" (ecrease n"#/er o& activ
increase invest#ents d"ring these %
ach dot shows the average investment level during "#$&
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CaseE
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)o% sho"ld Media Marktopti#ie the #edia #i!*
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Scenario 1 Iased on the sa#e /"dget as 2014 ho% do %#a!i#ie sales /y opti#iing the #edia #i!*
Change in #edia /"dget Scenario description
(escriptionEMedia #i! that #a!i#ies additional proBsa#e /"dget as d"ring 2014 11? MS>
ogic &or the scenario analysisE1 (o not invest in #edias channels %it
7radio and %e/ :2 Media channels %ith relatively lo% #
invest#ents that sho% potential stayas d"ring 2014 7social #edia:
Moderate increase o& #edia spend &o#edia channel co#pared to 2014
4 (ecrease #edia invest#ents &or certchannels in order to allocate invest#channels that are #ore e3cient
MS>
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Scenario 1 S"ggested #edia #i! /ased on sa#e invest#d"ring 2014
#cenario
11? MS>
2$&
11? MS>
+hange
0 MS>
+onse:u
T1474 4
+onse:ue
T2?
1J
1F
25
44
FJ
12?
14
20
21F
2?F
00
1F
@
00
14?
1@F
J2
00
1F@
1F@
2014 S"ggestion
1=
2=
2=
4=
@=
11=
12=
1J=
1F=
2=
0=
2=
=
0=
1=
1?=
?=
2?=
1J=
1J=
2014 S"ggestion
OAdditional proBt and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all
sales
otal net #edia invest#ents Net #edia invest#ent Media #i!ConseU"eproBtO co
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Scenario 2A 'ncreased /"dget to sa#e level as d"ring 20increase &ro# 11? MS> to 1?2 MS>
Change in #edia /"dget Scenario description
(escriptionE• Media #i! that #a!i#ies additional pr
increased /"dget to sa#e level as d"rinincrease &ro# 11? MS> to 1?2 MS> <driving additional sales and proBt
• 'ncrease (R as #"ch as possi/le 7%ith 5levels in 201:
ogic &or the scenario analysisE1 (o not invest in #edias channels %it
7radio and %e/ :2 Media channels %ith relatively lo% #
invest#ents that sho% potential stayas d"ring 2014 7social #edia: Moderate increase o& #edia spend &o
#edia channel co#pared to 201 and4 (ecrease #edia invest#ents &or cert
channels in order to allocate invest#channels that are #ore e3cient
MS>
S i 2 S d di i / d i
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Scenario 2A S"ggested #edia #i! /ased on sa#e investd"ring 201
#cenario
1?2 MS>
2$&
11? MS>
+hange
4? MS>
+onse:u
TJ?75 0
+onse:ue
T1
1J
1F
25
44
FJ
12?
14
20
21F
2?F
00
1F
@
00
2J
1@F
J2
4?2
21
21
2014 S"ggestion
1=
2=
2=
4=
@=
11=
12=
1J=
1F=
2=
0=
1=
5=
0=
20=
12=
4=
2F=
14=
14=
2014 S"ggestion
OAdditional proBt and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all
sales
otal net #edia invest#ents Net #edia invest#ent Media #i!ConseU"eproBtO co
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Ma!i#iing additional proBtis o& co"rse i#portant /"t
%hat a/o"t #ediainvest#ents e.ect on the
/rand*
C d t 201 / d t i h d d ith @
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Co#pared to 201 /rand #etrics have decreased %ith @thro"gho"t the %hole &"nnel %hile ad a%areness and /raattri/"tes are hit even harder
he /rand &"nnel Changes in /rand #et
!d a;areness
!;areness)(M/ToM*
+onsideration
.reerence
+ustomer at)sometimes/oten*
Avg 2014 (i. vs avg201
4J -2=
55 ; 15 -4= ; -F=
0 -@=
14 -@=
50 ; 1F -4= ; -11=
4est prices 15 -1@=
•
he Media Markt /rand has s".erconseU"ence o& lo%er #edia inve/rand #etrics have decreased conco#pared to 201
• he /rand #etrics have decrease%hile total sales &or Media Markt hdecreased %ith F= on total level
• VIest priceW has decreased %ith -1
2014 co#pared to 201 Note tha#argin &or Media Markt has decre&ro# -2@= to -21=O
• hese dra#atic changes in /rand and /rand salience sho% the i#poco##"nication on the ho#e elect#arketAverage daily level not incl"ding e!tre#e cases
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+hat a/o"t the relationship/et%een #edia
invest#ents ad a%arenessand sales*
Media invest#ents have a clear e.ect on ad a%areness
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Media invest#ents have a clear e.ect on ad a%areness
.ect o& #edia invest#ents on ad a%areness'ncreased #edia invest#ents #e
a%areness
•
here is a clear correlation /et%e#edia invest#ents and ad a%aren
• 'ncreased #edia invest#ents #eaa%areness and higher ad inventor
1nvestments7 week average
d awareness
Ad a%areness takes ti#e to /"ild hence it is i#portant to
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Ad a%areness takes ti#e to /"ild hence it is i#portant tocontin"o"s #edia strategy in order to /"ild ad inventory
Correlation /et%een ad a%areness and total#edia invest#ents
't takes ti#e to /"ild ad a%
•
)igher correlation #eans that #einvest#ents /etter e!plain the leva%areness he diagra# sho%s thaverage #edia invest#ents e!plaa%areness /etter co#pared to noaverage 70 %eeks:
• his sho%s the i#portance o& a co#edia strategy in order to /"ild ad$nly one %eeks #edia invest#en
eno"gh to change /rand perceptioit takes ti#e
Correlation
Moving average &or ad a%areness
't is e!pensive to decrease #edia invest#ents /"t the e.
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't is e!pensive to decrease #edia invest#ents /"t the e.not i##ediate
Ad a%areness (i.erence
•
(espite relatively high invest#ensecond hal& o& 2014 ad a%arenesMarkt is lo%er than e!pected
• his is likely an e.ect o& generallyinvest#ents d"ring the Brst hal& o&"rther e#phasis the i#portance contin"o"s #edia invest#ents to high ad inventory
•
I"t %hich #edias have the strongcorrelation %ith ad a%areness*
Media invest#ents
Relatively high#edia invest#ents
altho"gh ada%areness is /elo%
e!pected level
't takes ti#e &or ad a%areness a&ter a drop in #edia inves
CaseE (i.erent #edia strategies have di.erent e.ects on
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CaseE (i.erent #edia strategies have di.erent e.ects on
here is a strong relation /et%een Share o& voice and ass
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here is a strong relation /et%een Share o& voice and asslo%est price
So vs 8erceived lo%est prices on the #arket)igh share o& voice e.ects assoc
/rand
•
As Share o& voice 7Media Markts sinvest#ents in the %hole ho#e elcategory: increase the share thatMedia Markt %ith the lo%est price
• he strong correlation /et%een asMedia Markt %ith lo%est price shoi#portance o& co##"nication %itcategory
raditional #edia s"ch as (R and 8rint have the stron
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raditional #edia s"ch as (R and 8rint have the stronrelationship %ith ad a%areness &oc"s on these to drive th
Correlation /et%een #edia spend and ada%areness
(i.erent #edias have di.erent e/rand
•
he diagra# sho%s to %hat e!teninvest#ents in di.erent #edias coad a%areness A high level o& corrthat the relation /et%een an inves#edia channel and ad a%areness
• has the strongest correlation %a%areness &ollo%ed /y (R (R 8oshave si#ilar level in ter#s o& corr
• $nline invest#ents have a li#itedthe ad a%areness )ence increasinvest#ents online does not sho%e.ect on /rand perception 'n ordthe /rand &oc"s on (R and 8r
(o moving average
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+hat i& %e take /rande.ects into consideration
%hen opti#iing #edia #i!*
Scenario 2I Iased on increased /"dget ho% do %e #a!
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Scenario 2I Iased on increased /"dget ho% do %e #a!additional sales and drive the /rand /y opti#iing the #e
Change in #edia /"dget Scenario description
(escriptionE•
Media #i! that #a!i#ies additional princreased /"dget to sa#e level as d"rinincrease &ro# 11? MS> to 1?2 MS> <driving additional sales and /rand
• Maintain (R on sa#e as 201 invest re8rint
ogic &or the scenario analysis1 (o not invest in #edias channels %it
7radio and %e/ :2 Media channels %ith relatively lo% #
invest#ents that sho% potential stay
as d"ring 2014 7social #edia: Moderate increase o& #edia spend &o
#edia channel co#pared to 201 and4 (ecrease #edia invest#ents &or cert
channels in order to allocate invest#channels that are #ore e3cient
MS>
Scenario 2I S"ggested #edia #i! /ased on an increase
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Scenario 2I S"ggested #edia #i! /ased on an increaseto sa#e level as 201
#cenario
1?2 MS>
2$&
11? MS>
+hange
4? MS>
+onse:u
T4F74 J
+onse:ue
T@F
1J
1F
25
44
FJ
12?
14
20
21F
2?F
00
1F
@
00
21@
1@F
J2
0@
?2
?2
2014 S"ggestion
1=
2=
2=
4=
@=
11=
12=
1J=
1F=
2=
0=
1=
5=
0=
14=
12=
4=
1F=
22=
22=
2014 S"ggestion
OAdditional proBt and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on all
sales
otal net #edia invest#ents Net #edia invest#ent Media #i!ConseU"eproBtO co
Scenario Iased on an increased /"dget ho% do %e #a
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g sales /y opti#iingthe #edia #i!*
Change in #edia /"dget Scenario description
(escriptionE• Media #i! that #a!i#ies additional pr
increased /"dget to si#ilar levels as d"11? MS> to 210 MS>
• 'ncrease (R as #"ch as possi/le 7scenainvest rest in and 8rint
ogic &or the scenario analysisE1 (o not invest in #edias channels %it
7radio and %e/ :2 Media channels %ith relatively lo% #
invest#ents that sho% potential stay
as d"ring 2014 7social #edia: Moderate increase o& #edia spend &o
#edia channel co#pared to 201 and4 (ecrease #edia invest#ents &or cert
channels in order to allocate invest#channels that are #ore e3cient
5 'nvest the rest on /rand /"ilding activ
MS>
Scenario S"ggested #edia #i! /ased on an increased
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gg
#cenario
210 MS>
2$&
11? MS>
+hange
F4 MS>
+onse:
T1 075
+onse:u
T1F
1J
1F
25
44
FJ
12?
14
20
21F
2?F
00
@
@
00
2J
1@F
14
4?2
?2
4FJ
2014 S"ggestion
1=
2=
2=
4=
@=
11=
12=
1J=
1F=
2=
0=
2=
4=
0=
1?=
F=
J=
22=
1J=
24=
2014 S"ggestion
OAdditional proBt and Ret"rn $& 'nvest#ent is /ased on a 1@= #argin on allsales
otal net #edia invest#ents Net #edia invest#ent Media #i!ConseU"eproBtO co
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Main &oc"s is nat"rally to increasetotal sales )o%ever di.erent
#edias have di.erent e.ects onvisits sales and /rand &or /oth
online and /rick-and-#ortar )o%do the e.ects di.er /et%een
these channels*
Media channels have di.erent e.ects on the para#eters
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pin the econo#etric #odelling
)o% do the di.erent #channels give Media M
di.erent e.ects*
isits that are a conseU"ence o& #edia invest#ents are %
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co#pared to other visitors
Media invest#ents e.ect on sales and visits
• Media invest#ents e!plain to a lasales 720=: co#pared to visits 714
• his i#plies that visits that are a co& #edia invest#ent are o& higherco#pared to other visits
• 'n average those %ho visit Media conseU"ence o& the #edia activiti#ore co#pared to other visitors
• his is pro/a/ly d"e to a co#/inacons"#ers act"ally co#pleting a larger e!tent and also spending #their visits7(#(T#
(i.erent #edia channels have di.erent e.ects on store s
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online sales and /rand /"ilding
Stores Sales $nline Sales Irand driver
(i.erent #edia serve di.erent Media Markt
• (i.erent #edias have di.erent e.sales online sales and on the Med/rand
• S"##ary o& res"ltsE• 6, .rint and outdoor a.e
and-#ortar sales and the /rae!tent
• 0nline search has a strongonline sales co#pared to /ri#ortar sales
• T7 has a considera/le /randco#pared to the other #edia
• #ocial media has strongest online sales
• i#ited e.ects o& online disand ;e-T7 on all three var
Sorted 5y tore sales
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ooking at online the di.erent #edias play a di.erent ro
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driving sales andvisits co#pared to /rick-and-#ortar
Radio e!cl"ded d"e to insigniBcant invest#ent levels
• (i.erent #edias have di.erent e.
sales and on online visits
• S"##ary o& res"ltsE• 0nline search and #ocial
/oth online visits as %ell as s•
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Agenda• Scope
•
!ec"tive s"##ary• Method
• $vervie% o& 'nternal (ata and Media 'nvest#ents
• )o% #"ch sho"ld Media Markt invest*
• +here sho"ld Media Markt invest*
• +hen sho"ld Media Markt invest*
• !ec"tive s"##ary
• Appendi!
S"##ary G +hen*
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+ho*+ho to
target and%ith %hat
+here*Media #i!
+hat* i#ing o&
#ediainvest#ent
s
+hen*Content o&co##"nica
tion78rod"cts 9
Content:
)o% #"ch* otal #edia
/"dget
)o% can Media Marktopti#ie #edia
activities in order toincrease
sales;reven"es*
+ho to target and%ith %hat
Media #i!
Content o&co##"nication
78rod"cts 9 Content:
i#ing o& #ediainvest#ents
otal #edia /"dgetS"##ary
• Media invest#ents are #ore e.ec
ti#es o& high sales• Co##"nication in itsel& is #ore i#
having high share o& voice do notinvesting %hen co#petitors inves
• 'n ter#s o& sales the #ain sales ed"ring day o& invest#ent and &o"rday o& invest#ent &or all #edias
• Media Markt are on the right trackco#e to invest#ent ti#ings
Media invest#ents are #ore e.ective d"ring ti#es o& hig
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Sales rend
1
+inter-Ne% Kear74@-1:
+inter-S"##er 72-2:
10@
1?
ate S"##er72-1:
10
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("ring salary %eek or the %eek a&ter salary %eek are thee.ective ti#es to co##"nicate
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e.ective ti#es to co##"nicate
#!=!>
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ti#ings
2014 S"ggested &or 2015
S"ggested spend
• he s"ggested invest#ent pattern
U"ite si#ilar to 2014
• 'nvest#ents sho"ld peak in the laand d"ring Christ#as
• Contin"e to /oost invest#ent aro%eeks
(R &ollo%ed /y have the longest /"rn e.ects
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I"rn e.ects
• 'n ter#s o& sales the #ain sales e
d"ring day o& invest#ent and &o"rday o& invest#ent &or all #edias
• Note that /rand /"ilding e.ects ainto consideration
• (R has the longest /"rn e.ects &o
• 8rint and $nline have the #ost i#e.ects on sales
(ay o& invest#ent T ne!t day
Ne!t three days
Slightly higher e3ciency o& 12 pages co#pared to @ page
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Content U"antity in (irect Marketing
• 12 7or 1?: pages in (R %ill give 10
additional sales co#pared to @ pa
• he di.erence is apparent in (irecthro"gh 8osten
,es9 $#: higher e;ciency for $" pages compared to < pages
(s there a diference et;een8 pages and 2 pages in 6A
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Agenda• Scope
•
!ec"tive s"##ary• Method
• $vervie% o& 'nternal (ata and Media 'nvest#ents
• )o% #"ch sho"ld Media Markt invest*
• +here sho"ld Media Markt invest*
• +hen sho"ld Media Markt invest*
• !ec"tive s"##ary
• Appendi!
!ec"tive s"##ary
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• Media invest#ents have a large e.ect on sales #edia invest#ents eall total sales
• 'nvesting 1 S> in #edia gives on average ? S> /ack in reven"es
1@= #argin this gives and R$' o& 115• 8otential to increase #edia invest#ents and still keep a positive ret"
invest#ent• arge potential &or Media Markt to increase sales /y changing the #e
• (R tend to drive sales to a great e!tent 'n order to drive sales these have a signiBcant share o& the total /"dget
• $nline Search is ho%ever the #ost e3cient #edia o& all
• Co##"nication in itsel& is #ore i#portant than having high share o&
hesitate on investing %hen co#petitors invest• Media Markt are on the right track %hen in co#e to invest#ent ti#ing
)o% #"ch*
+here*
+hen*
+hat*
• has generally lo%er e3ciency in generating sales &or Media Marktsi#ilar cases /"t is #ore i#portant &or /rand i#age
• Nepa s"ggests to eval"ate content o& co##"nication in order to incrinvest#ents in
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Agenda• Scope
•
!ec"tive s"##ary• Method
• $vervie% o& 'nternal (ata and Media 'nvest#ents
• )o% #"ch sho"ld Media Markt invest*
• +here sho"ld Media Markt invest*
• +hen sho"ld Media Markt invest*
• !ec"tive s"##ary
• Appendi!
Media invest#ents are directly related to 20= o& sales anvisits in Media Markts stores
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visits in Media Markt s stores
Chart itle
S a l e s i n / i l l i o n S >
Media 'nvest#ents acco"nt &or appro!i#ately 2 /illion S>720= o& all sales:
Store Sales deco#position #odel
Chart itle
M i l l i o n v i s i t s
Media 'nvest#ents acco"nt &or app714= o& all vi
Store isits deco#position
aria/les e!cl"ded d"e to syste#atic e.ect on salesE Share o& oice 8R data and 'nventory levelsaria/les incl"ded in /ase levelE N"#/er o& open storesaria/les incl"ded in seasonal levelE Christ#as;Ne% year e.ects
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Chart itle
S a l e s i n S >
Media 'nvest#ents acco"nt &or appro!i#ately 1@0 #illion S>7@= o& all sales:
$nline Sales #odel
Chart itle
$nline isits #odel
aria/les e!cl"ded d"e to syste#atic e.ect on salesE Share o& oice 8R data and 'nventory levelsaria/les incl"ded in seasonal levelE Christ#as;Ne% year e.ects
5 h o " s a n d v i s i t s
Media 'nvest#ents acco"visits to Media M
= o& the visits
Sales is decreasing oXine /"t increasing heavily online
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Sales over ti#e
Stores inear 7Stores: $nline inear 7$nl'n storesales;%eek
Sales;visits
#ales
201
7isits201
+onversion
201
-9%
?1$%
-5%?8%
?2%?1%
isits are decreasing /y appro!i#ately the sa#e rate as stores %hile online sees a little less increase co#pared t
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p
isits over ti#e
Stores inear 7Stores: $nline inear 7$nl'n storevisits;%eek
Sales;visits
#ales
201
7isits201
+onversion
201
?1$%
-5%?8%
?2%?1%
-9%
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!ternal e.ects a.ect sales heavily and are taken intoconsideration &or the sales #odel 7slide 1;2:
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8ayday e.ects he (ece#/er e.ect !trac"rric
Average Month $cto/er Nove#/er
8aydays a.ect MediaMarkt sales
signiBcantly he %eek a&ter apayday sho%s al#ost 20= highersales on average &or stores and
T0= &or online
Co#pared to the average #onth
sales are t%ice as high in(ece#/er even tho"gh the e.ecthas decreased every year &or the
last three years
Praph sho%
highest sales All 10 days a
?2$%
?5$%
!ternal e.ects a.ect sales heavily and are taken intoconsideration &or the sales #odel 7slide 2;2:
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N"#/er o& open stores Ne% stores opening Share o& pr
arge variation o& open stores
since 2012 %ith /oth increasesand decreases in n"#/er o&
stores
Share o& pro
Ne% storesales
Averagesales
Sales are very high d"ring the
Brst days a&ter opening /"tdrop U"ite &ast and reach a
steady state in less than t%o%eeks
Clear corre
conversion %stock levels
average stocincreasing
Share o& prod"cts in stock is not directly considered in the #odel d"e to #"lticollinearity and non syste#atice.ects
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he total #edia spend o& the ind"stry has decreased ovetho"gh the share o& voice &or MediaMarkt keeps on shrink
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Media spend ind"stryMediaMarkt share o& voice
he total ind"strycyclic pattern %her%ith #ost &oc"s in (then decrease inv
the /eginning o&
'n the /eginningMediaMarkt lost #"%hen lo%ering its in
O 8lease note that#issing (R invest#
lack o& reported
PR$SS M('A S8N(
Note that this analysis is /ased on RM data %hich is so#e%hat di.erent to the act"al #edia spend
MediaMarkt and lgiganten have a si#ilar #edia strategy201 and 2014
Media Mi! 201
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C i ht © N All Ri ht R d
5=
4=?=
0=0=
25=
Mediainvest#ents7000 000 S>:
J4=
25=
1=0=0=
44=
=1=
1=0=
20=
$$)
8rint
Radio'nternet
(M
4?22@=
MediaMarkt
J?0
4?=
lgiganten
Share o& voice
124
@=
Netonnet
22=
5F=
0=0=
1F=
1F0
12=
$N
J5=
5=1=
1=
?=
112
J=
Si/a
0=0=
2=
10=?=
0=1=
21=
Mediainvest#ents7000 000 S>:
Media Mi! 2014
@=
0=
1?=0=0=
5J54@=
lgiganten
12F11=
Netonnet1=
J0=
1=0=
1?=
1FJ1J=
$N
Share o& voice
2=
54=
2=
21=
504=
Si/a
4
1=1=@=
5=42=
2=
1=1=
$$)
8rint
Radio
'nternet
(M
24120=
MediaMarkt
Note that this analysis is /ased on RM data %hich is so#e%hat di.erent to the act"al #edia spend he res"l#issing direct #arketing
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he print strategy shi&ted in 2014 %ith #"ch less invest#papers as (N
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C i h ll i h d
)ela YstergZtland S#[landsposten Qpsala Nya idning MittMe
YstgZta Correspondenten Ior[s idning NorrkZpings tidningar ]ZnkZp
Metro S tockhol# (agens Nyheter PZte/orgs-8osten P8
8rint strategy over ti#eChange in #edia invest#ent
strategy201 2014
8lease note that this slide is /ased on the net #edia data %hile the #odelling in the "pco#ing chapter is "singeg i#pressions data and R8 data to distri/"te the #edia &"lly correct over ti#e
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>al#ar8osten - '/ladning Ior[s idning - 'IA(N'N
]ZnkZpings- 8osten - 'IA(N'NP > - .ekt - 'IA(N'NP
Qpsala Nya idning - 'IA(N'NP )ela Sk[ne - 'IA(N'NP
(R strategy over ti#eChange in #edia invest#ent
strategy201 2014
8lease note that this slide is /ased on the net #edia data %hile the #odelling in the "pco#ing chapter is "singeg i#pressions data and R8 data to distri/"te the #edia &"lly correct over ti#e
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n" vn" Mo/ilt Acc"en (isplay A&ton/ladet Mo/il Ilocket
(agens Nyheterse +idespace AI !pressense eeads AI A&ton/la
(isplay strategy over ti#eChange in #edia invest#ent
strategy201 2014
8lease note that this slide is /ased on the net #edia data %hile the #odelling in the "pco#ing chapter is "singeg i#pressions data and R8 data to distri/"te the #edia &"lly correct over ti#e
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S"# o& '#pressions S"# o& Clicks
Search activity over ti#eChange in #edia invest#ent
strategy201 2014
8lease note that this slide is /ased on the net #edia data %hile the #odelling in the "pco#ing chapter is "singeg i#pressions data and R8 data to distri/"te the #edia &"lly correct over ti#e
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Social #edia sho%s a so#e%hat discrete pattern e!ceptlast %eeks o& 2014 %here the strategy %as contin"o"s a
Change in #edia invest#ent
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+eekday strategy per #edia
T7 6 6 .0#T'
!6(0 #0+(!=M6(! 0'=('
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#edia #ore &air
8ris6akt;8ricer"nner;Poogle;
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Share o& visitors /eing trackedleads
8ris6akt 8ricer"nner
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okt-12 ".t &Zr Media Markts \gareokt-12 Media Markt l\gger e!pansion p[ isokt-12 Media Markt /lZderokt-12 Media Markt varslarokt-12 Ar/etslZsa "nga /lev drea#tea#
okt-12Media Markts \gare &[r s\nktkredit/etyg
okt-1S[ illa "te \r Media Markt ;St\ngning avSt Iernstorp
^ ^nov-1 Media Markt /6"der p[ sterotypa kZnsrollernov-1 Media Markt i ]ZnkZping kry#pernov-1 Media Markt kreditv\rdighet s[gas
apr-14 ".t &Zr Me
and 8rint ads are #issing %hile $nline ads see#s to snoticed at a lo% rate
I d t ki tih / d & l
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Ad a%areness Seen ads Seen print ads Seen internet ads
Irand tracking over ti#e he /rand &"nnel
!da;areness!;areness )(M/ToM*
+onsideration
.reerence
+ustomer at)sometimes/o ten*
Avg 2014 (i. vs201
4J -2=
55 ; 15 -4= ;-F=
0 -@=
14 -@=
50 ;1F
-4= ;-11=
4est prices 15 -1@=
he lo%er presence o& ads also a.ects the 'M a%areness oM is #ost serio"sly a.ected
Irand tracking over ti#ehe /rand &"nnel
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A%areness A%areness 'M A%areness oM
Irand tracking over ti#e he /rand &"nnel
!d
a;areness!;areness )(M/ToM*
+onsideration
.reerence
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he visits #ost o&ten state#ents have dropped over the
Irand tracking over ti#ehe /rand &"nnel
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isits so#eti#es isits #ost o&ten isited ho#ep
Irand tracking over ti#e he /rand &"nnel
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he perceived V/est pricesW attri/"te has dropped heavillast year
Irand tracking over ti#ehe /rand &"nnel
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Iest prices 7#est prisv\rd:
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$vervie% o& #edia invest#ents &or Media Markt 2014 vs
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R8 in A 25 5F over ti#estrategy
201 2014
l-giganten a/ Media#arkt
Media 'nvest#ents and Irand tracking over ti#e
Irand tracking over ti#e 7Moving average F %eeks:
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g 7 g g :
Media 'nvest#ents and Irand tracking over ti#e
Irand tracking over ti#e 7Moving average F %eeks:
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g g g
Irand tracking over ti#e
Irand tracking over ti#e 7Moving average F %eeks:
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Co#pared to lgiganten Media #arket has a lo%er shareespecially in the s"##er and aro"nd christ#as
Media MarCtShare o& #edia invest#ents every #onth
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lgigantenShare o& #edia invest#ents every #onth
8roBt #argin
Average proBt #argin over ti#e
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Average receipt
Average reciept over ti#e
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he role o& So
Irand tracking over ti#e 7Moving average F %eeks:
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8ositivee.ect d"e
to largeshare o&
voice
Negativee.ect d"e
to lo% shareo& voice
Al#ost all /rand tracking varia/les have a positive e.ectinvest#ents
Irand tracking over ti#e 7Moving average F %eeks:
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he i#portant oM varia/le is clearly a.ected /y #ediainvest#ents
Irand tracking over ti#e 7Moving average F %eeks:
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