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Growing up... 2014 ANNUAL REPORT Healthier. Stronger. Together.

2014 Client Satisfaction - cgfs.orgRichard Guster Mrs. Jerome Hamlin. Mrs. Joe Henninger Thomas Merryweather Sr. Mrs. Gregory Repetti Justin Rogers. Mrs. Bruce W. Rogers. 2014 . Board

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Page 1: 2014 Client Satisfaction - cgfs.orgRichard Guster Mrs. Jerome Hamlin. Mrs. Joe Henninger Thomas Merryweather Sr. Mrs. Gregory Repetti Justin Rogers. Mrs. Bruce W. Rogers. 2014 . Board

2014 Financials

EXPENSES 2014 2013 Salaries & Fringes 8,257,253 9,012,713Operating Supplies 101,721 147,437Operating Expenses 342,311 184,687Travel 137,994 135,442Occupancy 425,950 629,146Equipment 244,636 215,002Professional Services 418,587 399,769Corporate Communications 150,883 164,571Interest Expense 58,529 73,052Bad Debt & Miscellaneous Expense 191,018 108,021Residential & Contract Services 492,928 585,527Depreciation 302,492 273,141Total $11,124,302 $11,928,508

Net surplus/deficit from Operations $284,118 $(467,702)

PROGRAM/SUPPORT EXPENSES 2014 2013

Program Expenses 9,071,652 9,607,810 Support Expenses 2,052,650 2,320,698Total $11,124,302 $11,928,508

Support18%

2014 2013ADM Levy 3,321,894 3,819,716Medicaid (Fed) 3,234,243 2,746,350State 2,262,333 1,857,368Fees/Insurance 1,196,776 1,069,999Contracts 586,957 714,580Grants & Contributions 495,219 795,524Miscellaneous 46,976 303,724United Way 261,604 153,545

SUPPORT & REVENUE

2014 SUPPORT & REVENUE 2013 SUPPORT & REVENUE

2014 EXPENSES 2013 EXPENSES

Growing up...

2014 Donations and GiftsINDIVIDUAL & ORGANIZATIONGIFTS $1000 AND UP

Akron Children’s HospitalAkron General HealthcareAkron YMCAAlbrecht IncorporatedAll About Kids Daycare & PreschoolAnonymousARCIS Technology Group IncBrouse McDowellBob & Carrie ClarkMark & Cathy ClarkRobert ClarkClear Path Home HealthChristopher James CreahanRay & Tanya DunkleFirst Merit Bank NASusan FlowersJudith L. FowlerGoodwill IndustriesElaine M. HarlinHemminger ConstructionHenry B. Ball WestSteve & Meg HoppRay & Barbara KapperRon & Susan KirkseyPeggy Ethridge Koblenzer & Dale KoblenzerMark KrohnMarc MerklinDavid & Susanna Nelson in memory of Jeanne Davis NelsonOswald CompaniesJanice K. PiersonPublic Design CompanyQuality Scrub Car WashRDA ManagementPatricia RoyChristel SilasJeffrey SmithSteere EnterprisesSummaCareThe Geopfert CompanyUnited Way of Summit CountyWalter Haverfield LLPMichael J. WojnoPamela Wright

FOUNDATION & TRUST GIFTS

Akron Community FoundationArthur J. Gallagher FoundationBarberton Community FoundationCharles E. & Mabel M. Ritchie Memorial FoundationFirst Merit FoundationGAR FoundationGay Community Endowment Fund of Akron Community FoundationJohn A. McAlonan Fund of Akron Community FoundationJuanita Elizabeth Sanders FoundationKenneth Calhoun Charitable TrustLloyd & Louise Smith FoundationM.G. O’Neil FoundationMusson Family FoundationOhio Children’s FoundationPNC FoundationRichard & Yvonne Hamlin FoundationRonald McDonald House Charities of NEOThe Jim and Ann Durr Family Fund of Akron Community FoundationThe Lehner Family FoundationThe Margaret Clark Morgan FoundationThe Mary S. and David C. Corbin FoundationThe Maynard Family FoundationThe Sisler McFawn FoundationThe Steven J. and Margaret E. Hopp Charitable FundThe Welty FoundationTuscora Park Health & Wellness FoundationWomen’s Endowment Fund of Akron Community Foundation

2014 ANNUAL REPORT

2.3%0.4%

4.3%

29.1%

28.3%19.8%

5.1%

10.5%

Would Recommend

Would Return

0 20 40 60 80 100

Access / Services

Personal Bonding

Progress Toward Goals

Overall Satisfaction

1.0 2.0 3.0 4.0 5.0

2014 2013

2014 Client Satisfaction

BOARD OF TRUSTEESSteven J. Hopp, ChairJoe Parsons, Vice Chair Thomas R. Sims, TreasurerPamela Wright, SecretaryDavid BoffaPatrick BravoJacob DerenthalJudge Carol DezsoThomas Geopfert Jr.Leigh GreenfelderRon KirkseyJaimie McKinnonAram NerpouniMeghann Price

Angie RogersErin VictorMichael Wojno

TRUSTEE EMERITIRichard ChenowethKimball FirestoneRichard GusterMrs. Jerome HamlinMrs. Joe HenningerThomas Merryweather Sr.Mrs. Gregory RepettiJustin RogersMrs. Bruce W. Rogers

2014 Board of Trusteesand Executive Council

99%

98%

4.74

4.81

4.62

4.85

Plus hundreds of smaller gifts from individuals and organizations throughout the community who provided many more thousands of dollars to help the children in our area who are struggling with issues and challenges that cannot be ‘seen’ but are felt with the greatest depth of pain. Helping one child impacts the lives of all who come into contact with them, whether in their home, in their school, or throughout the community. Thank you for making a difference because one child is reason enough.

4.73

4.80

4.61

4.83

Support19%

Program82%

Program81%

99%

98%Total $11,408,420 $11,460,806

The following are based on a 1-5 scale with 5 being the highest.

EXECUTIVE COUNCILElaine M. Harlin, PresidentSteven W. Jewell, M.D., VP & Medical DirectorKaren Talbott, Interim Chief Financial Officer Judith L. Fowler, VP of Institutional Advancement Patricia Roy, Director of Human Resources Dawn Carter, Director of Clinical Services

Healthier. Stronger. Together.

1.3%2.7%

6.2%

33.3%

24.0%16.2%

6.9%

9.3%

Page 2: 2014 Client Satisfaction - cgfs.orgRichard Guster Mrs. Jerome Hamlin. Mrs. Joe Henninger Thomas Merryweather Sr. Mrs. Gregory Repetti Justin Rogers. Mrs. Bruce W. Rogers. 2014 . Board

2014 marked an important milestone for us as we celebrated our 75th anniversary! As a provider of mental healthcare to children and families, CG&FS provides over 2,000 clinical visits to children, adolescents and families each week at our five facilities; and, we provide support to thousands more children in our schools, pre-schools, pediatrician offices, and other community sites throughout the County.

Since 1939, all of this is possible thanks to the support of many, many individuals and organizations - through personal donations, corporate gifts, in-kind services, and foundation grants. Every day, we hear from community leaders, agency partners, and clients who have been personally and powerfully impacted by the work we do. We are proud of what we do and we are proud to be an integral part of why our community is a good place to raise our children.

At CG&FS, we understand that growing up is filled with its own challenges. We work with children who are dealing not only with the expected challenges of growing up, but also those who are struggling with the additional difficulties of mental, emotional or behavioral health issues. Whether the result of bullying, aggression, abuse, depression, trauma, or so many other circumstances, these challenges affect all aspects of their lives – developing friendships, building relationships with their parents and siblings, or succeeding in school. We are committed to helping all children in distress find their path to a healthier life today and a successful adulthood tomorrow.

We are particularly proud of several achievements this year. We launched our Healthcare Integration Initiative because treating the child as a whole by integrating mental and physical health services provides the most effective healthcare approach. We began the Parenting Wisely program to help families who have children who are exhibiting or at risk of developing severe behavioral issues such as violence or aggression. And, in our Early Childhood Program, with the help of Summit Education Initiative, we are exploring how to measure the impact of early childhood programs on subsequent school success and graduation rates.

It takes all of us, together, to make a healthy and productive community – a good place to live and raise our children. The time that volunteers give, the donations that individuals make, the support that businesses contribute, the care that our staff provides – these are what keep our community thriving. We hope we continue to earn your trust, your support, and your generosity. Together, we are mending hearts and minds, one child at a time.

Elaine M. Harlin President, Child Guidance & Family Solutions

Steven J. HoppChair, Board of Trustees

2014: Celebrating 75 Years of Commitment

0 1000 2000 3000 4000 5000

4,931

2013

Central Office 41.5%

Southeast Office 16.4%

Southwest Office 16.2%

Front Street Office 14.7%

North Summit Office 11.2%

CLIENTS SERVED BY LOCATION

4,931

4,662

1,269

95,589With 140 clinical staff — child psychiatrists, psychologists, case workers, nurse practitioners, social workers, therapists, and counselors — we are focused on ensuring that we provide the best therapeutic treatment to our clients — providing a successful ‘healing’ outcome with a minimal treatment program cost and duration.

2014

100% No one is turned away for an inability to pay.

ARE SERVED

CLIENTS BY AGE

0-5 12.56%

6-9 20.60%

10-12 15.07%

13-15 22.30%

16-17 11.27%

18-30 7.86%

31-61+ 10.33%

White/Caucasian 71.05%

Black/African-American 16.60%

Two or more races/not provided 2.61%

Hispanic 2.9%

Asian 0.87%

American Indian 0.45%

Pacific Islander/Hawaiian 0.27%

Alaskan Native 0.03%

CLIENTS BY ETHNICITY*

*Of those who responded

Less than $10,000 32.24%

$10,000 to $24,999 30.92%

$25,000 to $49,999 20.91%

$50,000 to $99,999 12.06%

$100,000 + 3.87%

CLIENTS BY INCOME

If we don’t have stable families in our community, we have increases in crime,

public health concerns, discipline problems at schools — impacts all of us. So it’s important to support Child Guidance & Family Solutions because

what they provide is fundamental stability in the family unit that governs

the stability of the community.

Dave LieberthAkron Historian/Author

I think it’s important for all of us to give back to the community because we are all a product of our environment. As I look around we all have something to

give. And if we all just give a little bit we can help the whole get better.

Child Guidance & Family Solutions is a place where families can go to get the

help they need.

Linda Omobien - Mental Healthcare Professional/

Akron City Council At-Large

There was a two-year period in my life that, although I wasn’t clinically

diagnosed, I guarantee you that I was depressed. It was after getting through

that with the help of my wife that I realized we all need somebody.

That’s why agencies like Child Guidance& Family Solutions are instrumental in providing the support structure that gets people who are struggling the

help they need.

Mark KrohnAttorney, Brouse McDowell

50,000 CHILDREN HAVE ACCESS TO MENTAL HEALTH SERVICES THROUGH OUR PRESENCE IN PRIMARY CARE PEDIATRIC LOCATIONS

Sometimes getting to where help is can be a challenge for a child or for a family. CG&FS has five offices throughout the county — Barberton, Cuyahoga Falls, Ellet, Twinsburg and downtown Akron — in the heart of neighborhoods and communities, and on bus routes so that we can be more accessible when we are needed.

Children and youth who struggle with challenges from mental, emotional, or behavioral health often see their school life suffer. Whether it is their relationship with their teachers or the other students, or whether it is an actual decline in their school work, one of the measures of our success is that the student’s school experience improves. CG&FS has therapeutic staff on-site in many schools throughout our County.

CHILDREN RECEIVED SERVICES ON SITE IN THEIR SCHOOL

CLIENTS SERVED IN OUR FACILITIES

For far too long, mental/emotional/behavioral healthcare has been segregated from primary physical healthcare. Yet, without mental health there can be no health! In 2014 we launched our Healthcare Integration initiative, placing our therapists in primary pediatric medical offices and facilities and bringing pediatric physical healthcare into our facilities. As a result over 50,000 children and youth will have holistic healthcare where their mental health is treated in association with their physical help when necessary.

CLINICAL SERVICES DELIVERED

1,738 PRESCHOOLERS SUPPORTED THROUGH CG&FS TAPS PROGRAM

Early childhood support for social/emotional skill-building through the TAPS programs provides the foundation for success at school and into adulthood.

Page 3: 2014 Client Satisfaction - cgfs.orgRichard Guster Mrs. Jerome Hamlin. Mrs. Joe Henninger Thomas Merryweather Sr. Mrs. Gregory Repetti Justin Rogers. Mrs. Bruce W. Rogers. 2014 . Board

2014 marked an important milestone for us as we celebrated our 75th anniversary! As a provider of mental healthcare to children and families, CG&FS provides over 2,000 clinical visits to children, adolescents and families each week at our five facilities; and, we provide support to thousands more children in our schools, pre-schools, pediatrician offices, and other community sites throughout the County.

Since 1939, all of this is possible thanks to the support of many, many individuals and organizations - through personal donations, corporate gifts, in-kind services, and foundation grants. Every day, we hear from community leaders, agency partners, and clients who have been personally and powerfully impacted by the work we do. We are proud of what we do and we are proud to be an integral part of why our community is a good place to raise our children.

At CG&FS, we understand that growing up is filled with its own challenges. We work with children who are dealing not only with the expected challenges of growing up, but also those who are struggling with the additional difficulties of mental, emotional or behavioral health issues. Whether the result of bullying, aggression, abuse, depression, trauma, or so many other circumstances, these challenges affect all aspects of their lives – developing friendships, building relationships with their parents and siblings, or succeeding in school. We are committed to helping all children in distress find their path to a healthier life today and a successful adulthood tomorrow.

We are particularly proud of several achievements this year. We launched our Healthcare Integration Initiative because treating the child as a whole by integrating mental and physical health services provides the most effective healthcare approach. We began the Parenting Wisely program to help families who have children who are exhibiting or at risk of developing severe behavioral issues such as violence or aggression. And, in our Early Childhood Program, with the help of Summit Education Initiative, we are exploring how to measure the impact of early childhood programs on subsequent school success and graduation rates.

It takes all of us, together, to make a healthy and productive community – a good place to live and raise our children. The time that volunteers give, the donations that individuals make, the support that businesses contribute, the care that our staff provides – these are what keep our community thriving. We hope we continue to earn your trust, your support, and your generosity. Together, we are mending hearts and minds, one child at a time.

Elaine M. Harlin President, Child Guidance & Family Solutions

Steven J. HoppChair, Board of Trustees

2014: Celebrating 75 Years of Commitment

0 1000 2000 3000 4000 5000

4,931

2013

Central Office 41.5%

Southeast Office 16.4%

Southwest Office 16.2%

Front Street Office 14.7%

North Summit Office 11.2%

CLIENTS SERVED BY LOCATION

4,931

4,662

1,269

95,589With 140 clinical staff — child psychiatrists, psychologists, case workers, nurse practitioners, social workers, therapists, and counselors — we are focused on ensuring that we provide the best therapeutic treatment to our clients — providing a successful ‘healing’ outcome with a minimal treatment program cost and duration.

2014

100% No one is turned away for an inability to pay.

ARE SERVED

CLIENTS BY AGE

0-5 12.56%

6-9 20.60%

10-12 15.07%

13-15 22.30%

16-17 11.27%

18-30 7.86%

31-61+ 10.33%

White/Caucasian 71.05%

Black/African-American 16.60%

Two or more races/not provided 2.61%

Hispanic 2.9%

Asian 0.87%

American Indian 0.45%

Pacific Islander/Hawaiian 0.27%

Alaskan Native 0.03%

CLIENTS BY ETHNICITY*

*Of those who responded

Less than $10,000 32.24%

$10,000 to $24,999 30.92%

$25,000 to $49,999 20.91%

$50,000 to $99,999 12.06%

$100,000 + 3.87%

CLIENTS BY INCOME

If we don’t have stable families in our community, we have increases in crime,

public health concerns, discipline problems at schools — impacts all of us. So it’s important to support Child Guidance & Family Solutions because

what they provide is fundamental stability in the family unit that governs

the stability of the community.

Dave LieberthAkron Historian/Author

I think it’s important for all of us to give back to the community because we are all a product of our environment. As I look around we all have something to

give. And if we all just give a little bit we can help the whole get better.

Child Guidance & Family Solutions is a place where families can go to get the

help they need.

Linda Omobien - Mental Healthcare Professional/

Akron City Council At-Large

There was a two-year period in my life that, although I wasn’t clinically

diagnosed, I guarantee you that I was depressed. It was after getting through

that with the help of my wife that I realized we all need somebody.

That’s why agencies like Child Guidance& Family Solutions are instrumental in providing the support structure that gets people who are struggling the

help they need.

Mark KrohnAttorney, Brouse McDowell

50,000 CHILDREN HAVE ACCESS TO MENTAL HEALTH SERVICES THROUGH OUR PRESENCE IN PRIMARY CARE PEDIATRIC LOCATIONS

Sometimes getting to where help is can be a challenge for a child or for a family. CG&FS has five offices throughout the county — Barberton, Cuyahoga Falls, Ellet, Twinsburg and downtown Akron — in the heart of neighborhoods and communities, and on bus routes so that we can be more accessible when we are needed.

Children and youth who struggle with challenges from mental, emotional, or behavioral health often see their school life suffer. Whether it is their relationship with their teachers or the other students, or whether it is an actual decline in their school work, one of the measures of our success is that the student’s school experience improves. CG&FS has therapeutic staff on-site in many schools throughout our County.

CHILDREN RECEIVED SERVICES ON SITE IN THEIR SCHOOL

CLIENTS SERVED IN OUR FACILITIES

For far too long, mental/emotional/behavioral healthcare has been segregated from primary physical healthcare. Yet, without mental health there can be no health! In 2014 we launched our Healthcare Integration initiative, placing our therapists in primary pediatric medical offices and facilities and bringing pediatric physical healthcare into our facilities. As a result over 50,000 children and youth will have holistic healthcare where their mental health is treated in association with their physical help when necessary.

CLINICAL SERVICES DELIVERED

1,738 PRESCHOOLERS SUPPORTED THROUGH CG&FS TAPS PROGRAM

Early childhood support for social/emotional skill-building through the TAPS programs provides the foundation for success at school and into adulthood.

Page 4: 2014 Client Satisfaction - cgfs.orgRichard Guster Mrs. Jerome Hamlin. Mrs. Joe Henninger Thomas Merryweather Sr. Mrs. Gregory Repetti Justin Rogers. Mrs. Bruce W. Rogers. 2014 . Board

2014 Financials

EXPENSES 2014 2013 Salaries & Fringes 8,257,253 9,012,713Operating Supplies 101,721 147,437Operating Expenses 342,311 184,687Travel 137,994 135,442Occupancy 425,950 629,146Equipment 244,636 215,002Professional Services 418,587 399,769Corporate Communications 150,883 164,571Interest Expense 58,529 73,052Bad Debt & Miscellaneous Expense 191,018 108,021Residential & Contract Services 492,928 585,527Depreciation 302,492 273,141Total $11,124,302 $11,928,508

Net surplus/deficit from Operations $284,118 $(467,702)

PROGRAM/SUPPORT EXPENSES 2014 2013

Program Expenses 9,071,652 9,607,810 Support Expenses 2,052,650 2,320,698Total $11,124,302 $11,928,508

Support18%

2014 2013ADM Levy 3,321,894 3,819,716Medicaid (Fed) 3,234,243 2,746,350State 2,262,333 1,857,368Fees/Insurance 1,196,776 1,069,999Contracts 586,957 714,580Grants & Contributions 495,219 795,524Miscellaneous 46,976 303,724United Way 261,604 153,545

SUPPORT & REVENUE

2014 SUPPORT & REVENUE 2013 SUPPORT & REVENUE

2014 EXPENSES 2013 EXPENSES

Growing up...

2014 Donations and GiftsINDIVIDUAL & ORGANIZATIONGIFTS $1000 AND UP

Akron Children’s HospitalAkron General HealthcareAkron YMCAAlbrecht IncorporatedAll About Kids Daycare & PreschoolAnonymousARCIS Technology Group IncBrouse McDowellBob & Carrie ClarkMark & Cathy ClarkRobert ClarkClear Path Home HealthChristopher James CreahanRay & Tanya DunkleFirst Merit Bank NASusan FlowersJudith L. FowlerGoodwill IndustriesElaine M. HarlinHemminger ConstructionHenry B. Ball WestSteve & Meg HoppRay & Barbara KapperRon & Susan KirkseyPeggy Ethridge Koblenzer & Dale KoblenzerMark KrohnMarc MerklinDavid & Susanna Nelson in memory of Jeanne Davis NelsonOswald CompaniesJanice K. PiersonPublic Design CompanyQuality Scrub Car WashRDA ManagementPatricia RoyChristel SilasJeffrey SmithSteere EnterprisesSummaCareThe Geopfert CompanyUnited Way of Summit CountyWalter Haverfield LLPMichael J. WojnoPamela Wright

FOUNDATION & TRUST GIFTS

Akron Community FoundationArthur J. Gallagher FoundationBarberton Community FoundationCharles E. & Mabel M. Ritchie Memorial FoundationFirst Merit FoundationGAR FoundationGay Community Endowment Fund of Akron Community FoundationJohn A. McAlonan Fund of Akron Community FoundationJuanita Elizabeth Sanders FoundationKenneth Calhoun Charitable TrustLloyd & Louise Smith FoundationM.G. O’Neil FoundationMusson Family FoundationOhio Children’s FoundationPNC FoundationRichard & Yvonne Hamlin FoundationRonald McDonald House Charities of NEOThe Jim and Ann Durr Family Fund of Akron Community FoundationThe Lehner Family FoundationThe Margaret Clark Morgan FoundationThe Mary S. and David C. Corbin FoundationThe Maynard Family FoundationThe Sisler McFawn FoundationThe Steven J. and Margaret E. Hopp Charitable FundThe Welty FoundationTuscora Park Health & Wellness FoundationWomen’s Endowment Fund of Akron Community Foundation

2014 ANNUAL REPORT

2.3%0.4%

4.3%

29.1%

28.3%19.8%

5.1%

10.5%

Would Recommend

Would Return

0 20 40 60 80 100

Access / Services

Personal Bonding

Progress Toward Goals

Overall Satisfaction

1.0 2.0 3.0 4.0 5.0

2014 2013

2014 Client Satisfaction

BOARD OF TRUSTEESSteven J. Hopp, ChairJoe Parsons, Vice Chair Thomas R. Sims, TreasurerPamela Wright, SecretaryDavid BoffaPatrick BravoJacob DerenthalJudge Carol DezsoThomas Geopfert Jr.Leigh GreenfelderRon KirkseyJaimie McKinnonAram NerpouniMeghann Price

Angie RogersErin VictorMichael Wojno

TRUSTEE EMERITIRichard ChenowethKimball FirestoneRichard GusterMrs. Jerome HamlinMrs. Joe HenningerThomas Merryweather Sr.Mrs. Gregory RepettiJustin RogersMrs. Bruce W. Rogers

2014 Board of Trusteesand Executive Council

99%

98%

4.74

4.81

4.62

4.85

Plus hundreds of smaller gifts from individuals and organizations throughout the community who provided many more thousands of dollars to help the children in our area who are struggling with issues and challenges that cannot be ‘seen’ but are felt with the greatest depth of pain. Helping one child impacts the lives of all who come into contact with them, whether in their home, in their school, or throughout the community. Thank you for making a difference because one child is reason enough.

4.73

4.80

4.61

4.83

Support19%

Program82%

Program81%

99%

98%Total $11,408,420 $11,460,806

The following are based on a 1-5 scale with 5 being the highest.

EXECUTIVE COUNCILElaine M. Harlin, PresidentSteven W. Jewell, M.D., VP & Medical DirectorKaren Talbott, Interim Chief Financial Officer Judith L. Fowler, VP of Institutional Advancement Patricia Roy, Director of Human Resources Dawn Carter, Director of Clinical Services

Healthier. Stronger. Together.

1.3%2.7%

6.2%

33.3%

24.0%16.2%

6.9%

9.3%

Page 5: 2014 Client Satisfaction - cgfs.orgRichard Guster Mrs. Jerome Hamlin. Mrs. Joe Henninger Thomas Merryweather Sr. Mrs. Gregory Repetti Justin Rogers. Mrs. Bruce W. Rogers. 2014 . Board

2014 Financials

EXPENSES 2014 2013 Salaries & Fringes 8,257,253 9,012,713Operating Supplies 101,721 147,437Operating Expenses 342,311 184,687Travel 137,994 135,442Occupancy 425,950 629,146Equipment 244,636 215,002Professional Services 418,587 399,769Corporate Communications 150,883 164,571Interest Expense 58,529 73,052Bad Debt & Miscellaneous Expense 191,018 108,021Residential & Contract Services 492,928 585,527Depreciation 302,492 273,141Total $11,124,302 $11,928,508

Net surplus/deficit from Operations $284,118 $(467,702)

PROGRAM/SUPPORT EXPENSES 2014 2013

Program Expenses 9,071,652 9,607,810 Support Expenses 2,052,650 2,320,698Total $11,124,302 $11,928,508

Support18%

2014 2013ADM Levy 3,321,894 3,819,716Medicaid (Fed) 3,234,243 2,746,350State 2,262,333 1,857,368Fees/Insurance 1,196,776 1,069,999Contracts 586,957 714,580Grants & Contributions 495,219 795,524Miscellaneous 46,976 303,724United Way 261,604 153,545

SUPPORT & REVENUE

2014 SUPPORT & REVENUE 2013 SUPPORT & REVENUE

2014 EXPENSES 2013 EXPENSES

Growing up...

2014 Donations and GiftsINDIVIDUAL & ORGANIZATIONGIFTS $1000 AND UP

Akron Children’s HospitalAkron General HealthcareAkron YMCAAlbrecht IncorporatedAll About Kids Daycare & PreschoolAnonymousARCIS Technology Group IncBrouse McDowellBob & Carrie ClarkMark & Cathy ClarkRobert ClarkClear Path Home HealthChristopher James CreahanRay & Tanya DunkleFirst Merit Bank NASusan FlowersJudith L. FowlerGoodwill IndustriesElaine M. HarlinHemminger ConstructionHenry B. Ball WestSteve & Meg HoppRay & Barbara KapperRon & Susan KirkseyPeggy Ethridge Koblenzer & Dale KoblenzerMark KrohnMarc MerklinDavid & Susanna Nelson in memory of Jeanne Davis NelsonOswald CompaniesJanice K. PiersonPublic Design CompanyQuality Scrub Car WashRDA ManagementPatricia RoyChristel SilasJeffrey SmithSteere EnterprisesSummaCareThe Geopfert CompanyUnited Way of Summit CountyWalter Haverfield LLPMichael J. WojnoPamela Wright

FOUNDATION & TRUST GIFTS

Akron Community FoundationArthur J. Gallagher FoundationBarberton Community FoundationCharles E. & Mabel M. Ritchie Memorial FoundationFirst Merit FoundationGAR FoundationGay Community Endowment Fund of Akron Community FoundationJohn A. McAlonan Fund of Akron Community FoundationJuanita Elizabeth Sanders FoundationKenneth Calhoun Charitable TrustLloyd & Louise Smith FoundationM.G. O’Neil FoundationMusson Family FoundationOhio Children’s FoundationPNC FoundationRichard & Yvonne Hamlin FoundationRonald McDonald House Charities of NEOThe Jim and Ann Durr Family Fund of Akron Community FoundationThe Lehner Family FoundationThe Margaret Clark Morgan FoundationThe Mary S. and David C. Corbin FoundationThe Maynard Family FoundationThe Sisler McFawn FoundationThe Steven J. and Margaret E. Hopp Charitable FundThe Welty FoundationTuscora Park Health & Wellness FoundationWomen’s Endowment Fund of Akron Community Foundation

2014 ANNUAL REPORT

2.3%0.4%

4.3%

29.1%

28.3%19.8%

5.1%

10.5%

Would Recommend

Would Return

0 20 40 60 80 100

Access / Services

Personal Bonding

Progress Toward Goals

Overall Satisfaction

1.0 2.0 3.0 4.0 5.0

2014 2013

2014 Client Satisfaction

BOARD OF TRUSTEESSteven J. Hopp, ChairJoe Parsons, Vice Chair Thomas R. Sims, TreasurerPamela Wright, SecretaryDavid BoffaPatrick BravoJacob DerenthalJudge Carol DezsoThomas Geopfert Jr.Leigh GreenfelderRon KirkseyJaimie McKinnonAram NerpouniMeghann Price

Angie RogersErin VictorMichael Wojno

TRUSTEE EMERITIRichard ChenowethKimball FirestoneRichard GusterMrs. Jerome HamlinMrs. Joe HenningerThomas Merryweather Sr.Mrs. Gregory RepettiJustin RogersMrs. Bruce W. Rogers

2014 Board of Trusteesand Executive Council

99%

98%

4.74

4.81

4.62

4.85

Plus hundreds of smaller gifts from individuals and organizations throughout the community who provided many more thousands of dollars to help the children in our area who are struggling with issues and challenges that cannot be ‘seen’ but are felt with the greatest depth of pain. Helping one child impacts the lives of all who come into contact with them, whether in their home, in their school, or throughout the community. Thank you for making a difference because one child is reason enough.

4.73

4.80

4.61

4.83

Support19%

Program82%

Program81%

99%

98%Total $11,408,420 $11,460,806

The following are based on a 1-5 scale with 5 being the highest.

EXECUTIVE COUNCILElaine M. Harlin, PresidentSteven W. Jewell, M.D., VP & Medical DirectorKaren Talbott, Interim Chief Financial Officer Judith L. Fowler, VP of Institutional Advancement Patricia Roy, Director of Human Resources Dawn Carter, Director of Clinical Services

Healthier. Stronger. Together.

1.3%2.7%

6.2%

33.3%

24.0%16.2%

6.9%

9.3%