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Leading in a Changing World !
Lars Sudmann mail@lars-‐sudmann.com @LarsSudmann !
Flickr/Andy_Magee
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More than 100 million people work in remote teams
Source: Manpower
1: Virtual Management 2: Leadership Communication
Audiences
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Virtual teams can outperform co-located teams
Source: Siebdrat, Hoegl, Ernst 2009
…but…
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…but…
How does it
feel to work like this?
Like this?
Flickr/jerrybunkers
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Or more like this?
90% of virtual team members complain about insufficient possibility to build relaJonships and trust*
*Source: e.g. RW3 study report hBp://rw-‐3.com/VTSReportv7.pdf
Foundations
Foundation #1
‘Remote Mindset’: Virtual work is
different
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Foundation #2
Right use of technology is key
2x2 matrix tech in place / mindset in
place
‘Remote Mindset’
‘Technology in place’
Issues to make it work
Tech overload
Under-‐uJlized
Full virtual power
Exploration
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# 1 Proactive
Interaction
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Virtual Coffees
#2 Reflect on Your Virtual Image
“Alright, let me send this email”
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“Now the phone call…”
“I will just update the micro-‐blog of the
company”
“Let’s do a video conference with my new
team”
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“Ok…that is done…work went well today”
“He was typing all the Vme while on the phone -‐ he does not care!”
“Such a short email text -‐
How rude of him!”
“Did you see that funny picture in the background? Was he in his kid’s room?”
“Hm -‐ here surely is somebody who cannot blog… and even spelling
mistakes….hahaha”
E-Mail Phone
Video Blog
…
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Johari-Window for a Virtual Image check
Blind Spots
Known to others
Not known to others
Known to self
Not known to self
Johari-Window in Virtual Interaction
Based on: Luft / Ingham "The Johari window”
#3 Over-share with
your organization
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Share the way you work
Regularly share tips on optimal
use of technology
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5000
10000
15000
20000
25000
# Tech Manuals in Companies
# Read Tech Manuals in Companies
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0
5000
10000
15000
20000
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# Tech Manuals in Companies
# Read Tech Manuals in Companies
#4 Performance Management
“Passive Face-time” Compensation strategy diamond
Frequency & Timing
(e.g. communicate frequently & at different hours)
Availability & Responsiveness (e.g. be easily reachable &
respond fast)
Face-‐to-‐Face MeeJng Focus
(e.g. when traveling meet as many people F2F as possible)
Content CommunicaJon
(e.g. regularly share the work done & give context)
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#5 Polling & Voting
H_p://PollEv.com +44 -‐ 76 24 -‐ 80 65 27
Yes, oien: 28530 SomeJmes: 28573 Never: 29692
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1 Virtual Management
#1 Proactive Interaction
#2 Virtual Image
#3 Over-Share
#4 Performance & Exposure
#5 Polling & Voting
Happy Birthday Robert
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1: Virtual Management 2: Leadership Communication
q
Google Powerpoint Karaoke
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#1 Foundation
Do you remember your last phone conference?
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Mute all
#1 Foundation
Know Your
Technology by Heart
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#2 Have Passion &
Enthusiasm
#3 Engage, also
virtually
TV
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Change
Change
Integrated Pest Management - the three step pest situation
assessment
In a first step we need to analyze info from scouting and pest identification. The second step is the cost benefit analysis, where we need to assess the control cost vs. damage cost. After that, we should in a third step determine the exact need for pest control.
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Pest Situation Assessment: A 3-step approach
n Step 1: Analyze info from scouting and pest identification
n Step 2: Cost Benefit Analysis control cost vs. damage cost
n Step 3: Determine need for pest control
Pest Situation Assessment
3-step approach
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Analyze info from scouting and pest identification
1
Compare control cost vs. damage cost
2
Determine need for pest control
3
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Radio Speak like a Radio DJ
#4 Three-step approach
for inspirational communication
I: Make the connecJon II: Provide the need for change III: Inspire for acJon
Inspiration Structure
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#5 Connect with
stories
Statement Statistic Story
Story Structure Introducing the hero______________ The challenge____________________ Battle (1,2,3…)___________________ Final battle_______________________ Finally__________________________
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1 Virtual Management
2 Leadership Communication
#1 Proactive Interaction
#2 Virtual Image
#3 Over-Share
#4 Performance & Exposure
#5 Voting for Feedback
#1 Master Technology
#2 Have Passion
#3 Engage (also virtually)
#4 Three-step approach
#5 Business Storytelling
Why?
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Leading in a Changing World !
Lars Sudmann mail@lars-‐sudmann.com @LarsSudmann !
My “Virtual Work Action Plan” – Top 3 __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________
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