2007 AGM AGENDAWorking Lunch Meeting of the Directors

of CMSUK, CMSUK Committee Chairs & Corporate Members

1st July 2009

AGENDA

1. Welcome and Introductions

2. CMSUK Chair Update on CMSUK Strategy

3. CMSUK Committees – Update from the Committee Chairs

4. Case Manager of the Year Award / Annual Conference 2009

5. CMSUK / UKRC and other organizations

6. Discussion on how to improve commercial awareness of Case Managers

7. What Corporate Members can do to support CMSUK

8. Where do we go from here?

9. Any Other Business

Welcome & Introductions

CMSUK Board

• Lord David Hunt President• Carole Chantler Chair• Norman Cottington Honorary• Ian Fulton Non Exec• Sam Harris Director• Liz Haunch Director• Spencer McCabe Director• Jane Melvin Director• Nicole Thompson Director• Teresa Shaw Director• Helen Spillards Director

CMSUK Update on StrategyCMSUK Strategy Planning Working Document 2009

Core Objectives

Ongoing Strategy Objectives

To be an all encompassin

g organisation

for Case Management

To increase membership

To increase relevant services to membership

To organise Special Interest Groups including tours of strategic organisations such as PACE, Elizabeth Foundation etc.

To set up Regional networking groups of CMs

To offer CRB check facility

To promote CM members for more referrals and actively advertise this facility to both members and purchasers.

To actively profile CMSUK within the NHS

To gather and distribute relevant industry information

To advise on legal changes, benefit changes and legislation changes within health and social care.

To source a Patron

To gain general public recognition

CMSUK Update on Strategy

CMSUK Strategy Planning Working Document 2009Core

ObjectivesOngoing Strategy

Objectives

To build public and

private partnerships

To seek recognition of CM as a profession within NMC & HPC

To offer support to develop the strategy for an umbrella body

To promote initiatives

within Education

To work with Universities to provide a post grad Certification in CM

To provide Educational process for CMs by offering Conferences and Study Days

To be recognised as holding Conferences of excellence

To organise research into Case Management

To fund CMSUK publications

CMSUK Update on Strategy

CMSUK Strategy Planning Working Document 2009

Core Objectives

Ongoing Strategy Objectives

To Pioneer quality

standards within Case

Management

To launch the new revised edition of the CMSUK Standards

To work towards CMSUK becoming an Accredited professional body

To work with government to challenge health and social care boundaries

To continue discussions with government bodies either independently or in partnership with other likeminded organisations.

To become an influential lobbying body.

To promote public well

being

All of the above.

Membership Update

• Current individual membership is just below 400

• Current Corporate Membership is 12 organisations

Standards & Ethics Committee Update

Members:• Chair: Jan Harrison• Members: Carole Chantler, Helen

Ainsworth, Catherine Chapman• Meets about three times a year, or

as required.

Standards & Ethics

• The original Standards of Practice were produced in 2005

• The Code of Ethics was then produced in 2008

• The group has since been focussing on the review of the Standards:

– this is almost finished – just final editing to complete

• The group has been asked by the Board to undertake the production of a CPD portfolio

– this has now started with initial drafts being considered

– this will form the basis of evidence of practice and experience for case managers

Education Committee Update

Our vision for the future is to devise and promote educational opportunities to enhance accreditation and establish case management as a qualified profession. We will facilitate and work in partnership with organisations and academic centres of excellence to enable case managers to acquire skills and knowledge to perform to CMSUK Standards of Practice.

Mission Statement(provisional)

Education Sub Groups

1. Accreditation & Certification Group

2. Study day Group

6 members

Education Group

The future!

Events Committee Update

Members:• Teresa Shaw -Chair• Clare Mulvey• Kay McArthur• Leanne Potts • Heather Roberts

Events undertaken 2008

• 7th May 2008 -Utilising Psychological Interventions Effectively within Case Management

• I day conference with 80 Delegates • Feedback 70% rated venues, admin, catering as

excellent• 80% scoring speakers as excellent or good.• 28th Sept 2008 Challenges with in Case

management Client Centred Care.• 1 Day interactive session with 20 delegates no

sponsorship• 100% rated excellent or good with 81% stating it

was thought provoking.• 13 and 14 November 2008 Annual

conference 2008 Moving Forwards• Excellent feedback 93% would return.• Excellent value for money a well organised

conference.• Have we learnt anything from the conference• Timing• Practical issues

Events 2009

• Annual Conference 2009 19 and 20 November 2009

• A Fresh Outlook• Focusing on facial head and neck

injuries with a variety of speakers from MOD NHS and private sectors.

• The initial response has been excellent with the bookings being far in advance at this stage than previous conferences in terms of stands and delegates.

PR / Marketing Committee Update

Context, current and the rest of the year.

Context

Change of chair

Virtual change of whole

committee

Thanks to Helen Spillards and previous committee members

Current

Committee members:Sinead FallonJudith MortonYvonne Owen

Beverley RobertsActivities:

• Sourcing a patron the charity• Writing an article with intention to publish in multi – discipline profession publications• Producing of advert - multi coverage• Working with Ed & Events committees • Developing strategy 09/10

PR / Marketing Committee Update

Develop Strategy for 09/10In brief - seek to:

• develop communication with members• increase membership• provide greater support to Events and Education committees• create regular articles for in house and external publication

Raise CMSUK’s profile –

Suggestions on how welcome

Enquires & ideas to:bevroberts@caremaxlimited.com

CMSUK Website

Spencer McCabe RGN, MSc

Website Stats

0

200

400

600

800

1000

1200

Feb Mar Apr May Jun

Number of Visitors per Month 2009

Total predicted for 2009 = 9285

Website Stats

010002000300040005000600070008000

Feb Mar Apr May Jun

Page Views per Month

Total Pages Predicted for 2009 =

60247

Average Number of Pages per Visit =

6.51

Website Stats

• Visitors From:-−UK−US−Australia−Switzerland−Ireland−Canada−India−Germany−Italy−Netherlands

What the Website Does

• Management of membership– Applications / renewals

• Confirms membership• Search & Contact facility for Case Managers• Information on CMSUK• Industry Information• Newsletter / Events• Founders• Supporters / Sponsors

– Named and link to website

Is there anything else that would add value?

Newsletter Committee Update

• CMSUK Newsletter is now online and sent out via email

• We are planning regular articles on relevant health, social care and benefits issues, providing updates to our members

Newsletter Committee Update

• We want members to contribute:– Case Studies– Biographies– Relevant Articles

Newsletter Committee Update

• We want to provide information on relevant events for members

• We want short news items of interest for members

Newsletter Committee Update

• There's no need to commit to the newsletter as with other committees, it can be a one off

• It's an excellent way to raise members' profiles

• We need members to help!

Case Manager of the Year Award 2009

• First ever CMSUK Award

• Award Criteria: ‘Good outcome from good practice.’

• Presentations to the top three will take place at the CMSUK Conference Dinner, 19th November 2009 where the overall winner will be announced.

• Closing date for nominations is Friday 28th August 2009.

CMSUK Annual Conference 2009

‘A Fresh Outlook’

• Thursday 19th November & Friday 20th November at the Renaissance Hotel Manchester

• Don’t forget! As a Corporate Member you are eligible to send two people for the two days free of charge (not including accommodation or Dinner Dance).

• There are also special ‘Corporate Member’ offers on Sponsorship.

CMSUK / UKRC & other Organisations

Discussion on how to improve Commercial

Awareness of Case Managers

What Corporate Members can do to support CMSUK

Any Other Business