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2005 Energy and Utilities Industry Report 1www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
2005 F2005 F2005 F2005 F2005 FORTUNEORTUNEORTUNEORTUNEORTUNE G G G G GLOBALLOBALLOBALLOBALLOBAL 500 500 500 500 500 ANDANDANDANDAND F F F F FORTUNEORTUNEORTUNEORTUNEORTUNE 1000 1000 1000 1000 1000
ENERGY & UTILITIES SECTORS
Corporate Environmental and Sustainability ReportingCorporate Environmental and Sustainability ReportingCorporate Environmental and Sustainability ReportingCorporate Environmental and Sustainability ReportingCorporate Environmental and Sustainability Reporting
PPPPPACIFICACIFICACIFICACIFICACIFIC S S S S SUSTUSTUSTUSTUSTAINABILITYAINABILITYAINABILITYAINABILITYAINABILITY I I I I INDEXNDEXNDEXNDEXNDEX S S S S SCORESCORESCORESCORESCORES
J. Emil Morhardt
Elgeritte Adidjaja
Guillermo E. Cuevas
Jennifer C. Goodward
Robert F. Heilmayr
Kelly A. Janes
Joseph R.D. Russell
Elizabeth M. Sears
Elizabeth A. Tedsen
Elizabeth A. Thomas
Morhardt, J. E., E. Adidjaja, G.E. Cuevas, J.C. Goodward, R.F. Heilmayr,K.A. Janes, J.R.D. Russell, E.M. Sears, E.A. Tedsen, E.A. Thomas(2005) Energy and Utilities Sector: Corporate Environmental andSustainability Reporting, Pacific Sustainability Index Scores.Claremont, CA, Roberts Environmental Center, Claremont McKennaCollege Price: $20.00
2 2005 Energy and Utilities Industry Report www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
Publications from Roberts Environmental Center
The Roberts Environmental Center publishes analyses ofcorporate environmental and social reports—togethercalled sustainability reports—on the web and in specialreports.
We also write books about environmental andsustainability reporting, the first of which is Clean, Green,and Read All Over: Ten Rules for Corporate Environmentaland Sustainability Reporting, available from ASQ Press,and publish articles in academic technical journals.
For more information please visit our web site at:www.roberts.mckenna.edu.
TTTTTo order additional copies of this reporto order additional copies of this reporto order additional copies of this reporto order additional copies of this reporto order additional copies of this report, please contact:
Dr. J. Emil Morhardt, DirectorRoberts Environmental CenterClaremont McKenna College925 N. Mills AvenueClaremont, CA 91711-5916USA
909-621-8190, Fax [email protected]
The goal of corporate report analysis conducted by the Roberts Environ-mental Center is to acquaint students with environmental and social issuesfacing the world’s industries, and the ways in which industry approachesand resolves these issues. The data presented in this report were collectedby student research assistants and a research fellow at the RobertsEnvironmental Center. Copyright 2005 © by J. Emil Morhardt. All rightsreserved.
ContentsCorporate Environmental & Sustainability Report-ing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Company Rankings . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
The Pacific Sustainability Index (PSI) . . . . . . . . . . . .4
The PSI Scoring System . . . . . . . . . . . . . . . . . . . . . .4Environmental vs. Social Scores . . . . . . . . . . . . . . .4Intent, Reporting, and Performance. . . . . . . . . . . 4More Environmental than Social Reporting . . . . . .4Distribution o f Possible PSI Scores . . . . . . . . . . . . . . . .. 4
Visual Cluster Analysis . . . . . . . . . . . . . . . . . . . . . . . . .5
Environmental & Social PSI Scores . . . . . . . . . . . . 6
Use of Environmental and Social Indicators . . . . . .8
Voluntary Guidelines and Third Party Verification. 9
Relationship between company size and overall PSIScores . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Analysts’ Comments . . . . . . . . . . . . . . . . . . . . . . . . . . 10Adams Resources & Energy . . . . . . . . . . . . . . . . . . . . 10American Electric Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Black Hills. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Calpine. . . . . . . . . . . . . . . . . . .10Centrica . . . . . . . . . . . . . . . . . . . . . . . . .10Chubu Electric Power . . . . . . . . . . . . . . . . . . . . . . . . . . .10Constellation Energy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Dominion Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Duke Energy. . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Dynegy . . . . . . . . . . . . . . . . . . . . . .11Edison International. . . . . . . . . . . . . . . . . . . . . .11El Paso . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Electricite de France . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Endesa. . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . .11Enel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Exelon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Ferrellgas Partners. . . . . . . . . . . . . . . . . . . . . . . . . . 12First Energy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Gasunie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Gaz de France . . . . . . . . . . . . . . . . . . . . . . . . .12Gazprom. . . . . . . . . . . . . . . . . . . 12Iberdrola . . . . . . . . . . . . . . . . . . . . .12Kansai Electric Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Korea Electric Power . . . . . . . . . . . . . . . . . . . . . . 12Kyushu Electric Power. . . . . . . . . . . . . . . . . . . . . . 12MDU Resources Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Mirant. . . . . . . . . . . . . . . . . . . . . . . . . . 13National Grid Transco. . . . . . . . . . . . . . . . . . . .13ONEOK. . . . . . . . . . . . . . . . . . . . . . . . . .13PG&E Corporation. . . . . . . . . . . . . . . . . . . . . . . . .13Plains All American Pipeline . . . . . . . . . . . . . . . . . . . .13Public Service Enterprise Group . . . . . . . . . . . . . . . . . . . .13Reliant Energy . . . . . . . . . . . . . . . . . . . .13RWE . . . . . . . . . . . . . . . . . . . .14Southern . . . . . . . . . . . . . . . . . . . .14State Grid . . . . . . . . . . . . . . . . . . . .14Suez . . . . . . . . . . . . . . . . . . . .14Tohoku Electric Power. . . . . . . . . . . . . . . . . . . . . . . . . .14Tokyo Electric Power . . . . . . . . . . . . . . . . . . . . . . . . .14TXU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14UGI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14USEC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Veolia Environnement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Vattenfall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15WPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Roberts Environmental Center, Claremont McKennaCollege, and The Claremont Colleges. . . . .. . . . . 15
Director’s Comments . . . . . . . . . . . . . . . . . . . . . . . . . 16
2005 Energy and Utilities Industry Report 3www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
During the past decade, large corporations have begun toreport voluntarily on the environmental issues affectingtheir companies and on how they deal with them. The
addition of social issues to these reports has resulted in some firmsdesignating them “sustainability reports.” Some firms producethese reports yearly, others only occasionally, and some not at all.We obtain these reports and any additional information exclusivelyfrom corporate web sites.
This report covers all of the companies in the energy andutilities sectors of the 2004 Fortune Global 500 and all energycompanies from the Fortune 1000 list, whether or not they
Energy and Utilities Company PSI RankingsEnergy and Utilities Company PSI RankingsEnergy and Utilities Company PSI RankingsEnergy and Utilities Company PSI RankingsEnergy and Utilities Company PSI Rankings
produced formal environmental or sustainability reports. It isbased on all environmental and social information available ontheir web sites during the period of our analysis from October20, 2004 through June 15, 2005, including annual reports and,for American companies, 10-K forms. The quality of theenvironmental and social reporting was characterized bystudents at the Claremont Colleges using the Roberts Environ-mental Center’s Pacific Sustainability Index (PSI).
Corporate Environmental and Sustainability Reporting
2005 FORTUNE GLOBAL 500 AND FORTUNE 1000
ENERGY & UTILITIES SECTORS
The overall PSI score includes all 140 environmental and socialtopics. Because both environmental and social performancescores, which make up 35 percent of the total possible score,tend to be low, the overall scores are seldom above 50 percentfor any company. Nevertheless, there is a very large range ofscores among these companies on the Fortune lists.
1 National Grid Transco (Britain)
2 Iberdrola (Spain)
3 Tokyo Electric Power (Japan)
4 RWE (Germany)
5 Vattenfall (sweden)
6 Endesa (spain)
6 Kansai Electric Power (Japan)
8 PSEG (USA)
8 Électricité de France (France)
10 PG&E Corp. (USA)
11 Centrica (Britain)
11 Mirant (USA)
13 Chubu Electric Power (Japan)
14 Gaz de France (France)
15 Veolia Environnement (France)
15 Exelon (USA)
17 Enel (Italy)
18 Gasunie (Netherlands)
19 SUEZ (France)
20 Duke Energy (USA)
21 Calpine (USA)
21 Kyushu Electric Power (Japan)
21 Dominion Resources (USA)
24 Southern (USA)
25 TXU (USA)
26 American Electric Power (USA)
27 Constellation Energy (USA)
27 USEC (USA)
27 Dynegy (USA)
30 FirstEnergy (USA)
30 Edison International (USA)
32 Wisconsin Public Service (USA)
32 MDU Resources Group (USA)
34 Tohoku Electric Power (Japan)
35 Reliant Energy (USA)
36 Black Hills Corporation (USA)
36 Williams (USA)
38 Plains All American Pipeline (USA)
39 Oneok (USA)
40 Adams Resources & Energy (USA)
40 Gazprom (RussIA)
40 Ferrellgas Partners (USA)
40 El Paso (USA)
40 UGI Corporation (USA)
45 Korea Electric Power (South
Korea)
46 State Grid (China)
0 10 20 30 40 50 60 70
State GridKorea Electric Power
UGI CorporationEl Paso
Ferrellgas PartnersAdams Resources and Energy, Inc.
GazpromOneok
Plains All American PipelineWilliams
Black Hills CorporationReliant Energy
Tohoku Electric PowerMDU Resources Group
Wisconsin Public ServiceEdison International
FirstEnergyDynegy
USECConstellation Energy
American Electric PowerTXU
Southern CompanyDominion Resources
Kyushu Electric PowerCalpine
Duke EnergySUEZ
GasunieEnel
ExelonVeolia Environnement
Gaz de FranceChubu Electric Power
CentricaMirant
PG&E Corp.Electricite de France
Public Service Enterprise GroupKansai Electric Power
EndesaVattenfall
RWETokyo Electric Power
IberdrolaNational Grid Transco
4 2005 Energy and Utilities Industry Report www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
The Pacific Sustainability Index (PSI)1
The PSI Scoring SystemThe PSI Scoring SystemThe PSI Scoring SystemThe PSI Scoring SystemThe PSI Scoring System
The Pacific Sustainability Index (PSI) comprises a list of 140topics that should be addressed in corporate environmentaland sustainability reports.1 The topics were derived from theISO 14000 family of international environmental standards,from reporting guidelines, including those of the GlobalReporting Initiative (GRI), and from a variety of othersources. The philosophy of the PSI is described in detail inour book, Clean, Green, and Read All Over, published by andavailable from the American Society for Quality Press2. Eachof the topics has a maximum score of either two or threepoints. The overall scores are presented in the graph on pagethree. The overall score is calculated as a percentage of themaximum possible score.
Visual Cluster AnalysisVisual Cluster AnalysisVisual Cluster AnalysisVisual Cluster AnalysisVisual Cluster Analysis
For the first time we have tried using a visual clusteringtechnique (the histograms on the opposite page) to illuminate thepatterns of reporting of specific topics.
Environmental vs. Social ScoresEnvironmental vs. Social ScoresEnvironmental vs. Social ScoresEnvironmental vs. Social ScoresEnvironmental vs. Social Scores
In addition to the overall score, we have subsetted the PSIinto its environmental and social components and reportedeach of these independently in graphs on pages six andseven. The subsetted scores are also calculated as percent ofmaximum possible score for each subset.
Intent, Reporting, and PerformanceIntent, Reporting, and PerformanceIntent, Reporting, and PerformanceIntent, Reporting, and PerformanceIntent, Reporting, and Performance
Both environmental and social subsets of scores reflect intent,reporting, and performance. Intent scores are derived fromtopics in the PSI that reflect a stated willingness to performwell, to monitor that performance, and to report it. Reportingscores reflect presentation in the report of data on specificenvironmental and social topics, but not on how good thatperformance was—they indicate transparency in reportingindependent of success in making improvements. Perfor-mance scores reflect better performance on specific environ-mental and social topics than in the previous reporting period,better performance than peer companies, or both.
Overall ScoreOverall ScoreOverall ScoreOverall ScoreOverall Score
The PSI has a total of 140 topics, 80 of them on environmen-tal issues and 60 on social issues. The overall score is thepercentage of the maximum possible score on all 140 topics.
Environmental Intent ScoreEnvironmental Intent ScoreEnvironmental Intent ScoreEnvironmental Intent ScoreEnvironmental Intent Score
Scores from PSI topics 1-27, 54, and 55. These topics reflect afirm’s comitment to environmental reporting.
Environmental Reporting ScoreEnvironmental Reporting ScoreEnvironmental Reporting ScoreEnvironmental Reporting ScoreEnvironmental Reporting Score
Scores from PSI topics 28-53. These topics reflect reportingof environmental performance without reflecting the quality ofthat performance.
Environmental Performance ScoreEnvironmental Performance ScoreEnvironmental Performance ScoreEnvironmental Performance ScoreEnvironmental Performance Score
Scores from PSI topics 56-80. These scores reflect improvedenvironmental performance, or performance better than theaverage of a firm’s peers, or both.
The pie diagram below shows the quantitative distribution ofpossible points for the 140 topics in the PSI scoring system.Environmental topics make up a little more than half of thetotal and social topics the remainder. Environmental andsocial intent topics make up 41 percent, reporting topics makeup 24 percent, and performance topics make up 35 percent ofthe total possible score. Two thirds of the possible perfor-mance score requires that firms compare their performance tothat of their peers and do better than peer average. Becausefew companies compare themselves to their peers, theperformance scores tend to be low, and drive down the overallscores.
Combined Environmental ScoreCombined Environmental ScoreCombined Environmental ScoreCombined Environmental ScoreCombined Environmental Score
Scores for all 80 environmental topics in the three categoriesabove.
Social Intent ScoreSocial Intent ScoreSocial Intent ScoreSocial Intent ScoreSocial Intent Score
Scores from PSI questions 81-108, 124, and 125. They reflect afirm’s commitment to social reporting.
Social Reporting ScoreSocial Reporting ScoreSocial Reporting ScoreSocial Reporting ScoreSocial Reporting Score
Scores from PSI questions 109-123, reflecting amount ofreporting of social performance without reflecting the quality ofthat performance.
Social Performance ScoreSocial Performance ScoreSocial Performance ScoreSocial Performance ScoreSocial Performance Score
Scores from PSI topics 126-140. These scores reflectimproved social performance, or performance better than theaverage of a firm’s peers, or both.
Combined Social ScoreCombined Social ScoreCombined Social ScoreCombined Social ScoreCombined Social Score
Scores for all 60 social topics in the three categories above.
Distribution of Possible PSI ScoresDistribution of Possible PSI ScoresDistribution of Possible PSI ScoresDistribution of Possible PSI ScoresDistribution of Possible PSI Scores
ENVIRONMENTAL TOPICSEnvironmental Reporting
Environmental Performance
Social Intent
Social Reporting
Social Performance
S O C I A L T O P I C S
Environmental Intent
1PSI scoring sheets are available on our web site2http://www.qualitypress.asq.org/perl/catalog.cgi?item=H1145
2005 Energy and Utilities Industry Report 5www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
VVVVVISUISUISUISUISUALALALALAL C C C C CLLLLLUSUSUSUSUSTERTERTERTERTER A A A A ANNNNNALALALALALYYYYYSISSISSISSISSIS
Multivariate data of the sort produced by the PSI is difficult to summarize. Here we have created histograms of the percentage of totalpossible score in all 11 environmental categories (the upper histogram for each company) and all 11 social categories (the lowerhistogram for each company). Some categories have many possible points, others just a few, but in this display all are consideredequal and the height of the bars represents how well the report did in terms of each of 21 categories.
National Grid Iberdrola Tokyo Electric RWE Endesa Vattenfall
Électricité de France PG&E Mirant Centrica Chubu Electric Gaz de France Veolia Exelon
Enel Gasunie Duke Energy SUEZ Calpine Dominion Kyushu Electric Southern
American Electric TXU Constellation USEC Dynegy Wisconsin
Edison Tohoku Electric Black Hills
MDU Resource FirstEnergy
Reliant Energy
Gazprom
Williams Plains All American Oneok Ferrellgas Partners
Adams Resources UGI Corporation El Paso Korea Electric State Grid
Public Service Kansai Electric
Company ProfileVision and Commitment
StakeholdersPolicy and Management
Aspects and ImpactsPerformance Indicators
Initiatives and MitigationsPerformance Comprehensiveness
Costs and InvestmentsGoals and Targets
Quantitative Performance
Upper charts show environmental scores
Lower charts show social scores
KEY:
6 2005 Energy and Utilities Industry Report www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
EEEEENVIRNVIRNVIRNVIRNVIRONMENTONMENTONMENTONMENTONMENTALALALALAL R R R R REPOREPOREPOREPOREPORTINTINTINTINTINGGGGG S S S S SCCCCCORESORESORESORESORES
EEEEENVIRNVIRNVIRNVIRNVIRONMENTONMENTONMENTONMENTONMENTALALALALAL I I I I INTENTNTENTNTENTNTENTNTENT S S S S SCCCCCORESORESORESORESORES
Highest Ranked Scores
1 RWE
2 National Grid Transco
3 Gaz de France
4 PSEG
5 Tokyo Electric Power
5 Gasunie
7 Endesa
7 Électricité de France
9 Vattenfall
9 Kansai Electric Power
10 Iberdrola
10 Chubu Electric Power
EEEEENVIRNVIRNVIRNVIRNVIRONMENTONMENTONMENTONMENTONMENTALALALALAL P P P P PERFERFERFERFERFORMANORMANORMANORMANORMANCECECECECE S S S S SCCCCCORESORESORESORESORES
Environmental Reporting1 Iberdrola
1 Tokyo Electric Power
1 Kyushu Electric Power
4 PSEG
5 Kansai Electric Power
6 national Grid Transco
7 Chubu Electric Power
7 Exelon
7 Électricité de France
7 Vattenfall
8 Mirant
9 Gasunie
9 PG&E Corp.
10 Enel
Environmental Performance
1 Kansai Electric Power
2 Tokyo Electric Power
3 Iberdrola
4 Kyushu Electric Power
5 Électricité de France
6 Exelon
7 PSEG
8 Mirant
8 Centrica
10 Endesa
Environmental intent scores include topicsabout the firm’s products, environmentalorganization, vision and commitment,stakeholders, environmental policy andcertifications, environmental aspects andimpacts, choice of environmentalperformance indicators and those used bythe industry, environmental initiatives andmitigations, and environmental goals andtargets.
Environmental reporting scores are basedon the degree to which the companydiscusses its emissions, energy sources andconsumption, environmental incidents andviolations, materials use, mitigations andremediation, waste produced, and waterused. They also include use of life cycleanalysis, environmental performance andstewardship of products, and environmen-tal performance of suppliers and contrac-tors.
Environmental performance scores arebased on whether or not the firm hasimproved its performance on each ofthe topics discussed under the headingof environmental reporting, and onwhether the quality of the performanceis better than that of the firm’s peers.Scoring for each topic is one point ifperformance is better than in previousreports, two points if better thanindustry peers, three points if both.
Environmental Intent
0 20 40 60 80 100
State GridFerrellgas Partners
Korea Electric PowerUGI Corporation
El PasoAdams Resources and Energy, Inc.
Plains All American PipelineOneok
GazpromDynegy
Reliant EnergyWilliams
MDU Resources GroupBlack Hills Corporation
USECDominion Resources
FirstEnergyTohoku Electric Power
Wisconsin Public ServiceConstellation EnergyEdison International
American Electric PowerDuke Energy
CalpineTXU
SUEZMirant
Kyushu Electric PowerSouthern
EnelVeolia Environnement
ExelonCentrica
PG&E Corp.Chubu Electric Power
IberdrolaKansai Electric Power
VattenfallÉlectricité de France
EndesaGasunie
Tokyo Electric PowerPublic Service Enterprise Group
Gaz de FranceNational Grid Transco
RWE
0 20 40 60 80 100
State GridFerrellgas Partners
El PasoAdams Resources and Energy, Inc.
WilliamsKorea Electric Power
UGI CorporationOneok
GazpromPlains All American Pipeline
Black Hills CorporationDynegy
MDU Resources GroupEdison International
Reliant EnergyUSEC
Veolia EnvironnementTohoku Electric Power
Wisconsin Public ServiceConstellation Energy
SUEZSouthern Company
FirstEnergyDominion Resources
TXUDuke Energy
CalpineGaz de France
American Electric PowerCentricaEndesa
RWEEnel
PG&E Corp.Gasunie
MirantVattenfall
Electricite de FranceExelon
Chubu Electric PowerNational Grid TranscoKansai Electric Power
Public Service Enterprise GroupKyushu Electric Power
Tokyo Electric PowerIberdrola
0 5 10 15 20 25 30
State GridFerrellgas Partners
El PasoAdams Resources and Energy, Inc.
WilliamsKorea Electric Power
UGI CorporationOneok
Plains All American PipelineBlack Hills Corporation
Edison InternationalWisconsin Public Service
GazpromDynegy
MDU Resources GroupAmerican Electric Power
Constellation EnergyFirstEnergy
Reliant EnergyVeolia Environnement
Tohoku Electric PowerChubu Electric Power
Gaz de FranceDominion Resources
SUEZGasunie
USECDuke Energy
RWEEnel
VattenfallSouthern Company
CalpinePG&E Corp.
National Grid TranscoTXU
EndesaCentrica
MirantPublic Service Enterprise Group
ExelonElectricite de France
Kyushu Electric PowerIberdrola
Tokyo Electric PowerKansai Electric Power
2005 Energy and Utilities Industry Report 7www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
SSSSSOCIALOCIALOCIALOCIALOCIAL R R R R REPORTINGEPORTINGEPORTINGEPORTINGEPORTING S S S S SCORESCORESCORESCORESCORES
SSSSSOCIALOCIALOCIALOCIALOCIAL I I I I INTENTNTENTNTENTNTENTNTENT S S S S SCORESCORESCORESCORESCORES
SSSSSOCIALOCIALOCIALOCIALOCIAL P P P P PERFORMANCEERFORMANCEERFORMANCEERFORMANCEERFORMANCE S S S S SCORESCORESCORESCORESCORES
Social Intent
1 Gaz de France
2 Vattenfall
3 National Grid Transco
4 RWE
5 PG&E Corp.
5 Chubu Electric Power
5 Veolia Environnement
8 Tokyo Electric Power
8 Électricité de France
8 Endesa
Social Reporting1 Iberdrola
2 National Grid Transco
3 Endesa
4 PSEG
5 Vattenfall
5 RWE
7 Tokyo Electric Power
7 Mirant
9 PG&E Corp.
10 Veolia Environnement
Social Performance
1 National Grid Transco
2 Centrica
3 Endesa
3 Veolia Environnement
5 Iberdrola
6 Mirant
6 PG&E Corp.
8 RWE
9 Vattenfall
9 Gasunie
Social intent scores include topics about thefirm’s financials, employees, safetyreporting, social management organization,social vision and commitment, stakeholders,social policy and certifications, socialaspects and impacts, choice of socialperformance indicators and those used bythe industry, social initiatives andmitigations, and social goals and targets.
Social reporting scores are based on thedegree to which the company discussesvarious aspects of its dealings with itsemployees and contractors. They also includesocial costs and investments.
Social performance scores are based onimprovement, performance better than thesector average, or statements of compliancewith established social standards. Centricaachieved such high scores because of its verystrong statements supporting various humanrights.
Highest Ranked Scores
0 20 40 60 80 100
GazpromState Grid
Korea Electric PowerAdams Resources and Energy, Inc.
UGI CorporationWisconsin Public Service
Tohoku Electric PowerKyushu Electric Power
OneokPlains All American Pipeline
Reliant EnergyTXU
Ferrellgas PartnersBlack Hills Corporation
El PasoConstellation Energy
FirstEnergyWilliams
American Electric PowerUSEC
MDU Resources GroupSouthern Company
Edison InternationalDynegy
GasunieDominion Resources
CalpineExelon
Duke EnergySUEZ
CentricaPublic Service Enterprise Group
Kansai Electric PowerEnel
MirantIberdrola
EndesaElectricite de FranceTokyo Electric Power
Veolia EnvironnementChubu Electric Power
PG&E Corp.RWE
National Grid TranscoVattenfall
Gaz de France
0 20 40 60 80 100 120
State GridKorea Electric Power
UGI CorporationTohoku Electric Power
Reliant EnergyTXU
El PasoFirstEnergy
Edison InternationalGazprom
Adams Resources and Energy, Inc.Kyushu Electric PowerBlack Hills Corporation
American Electric PowerDynegy
Plains All American PipelineConstellation Energy
Ferrellgas PartnersSouthern Company
WilliamsWisconsin Public Service
OneokUSEC
CalpineDominion Resources
MDU Resources GroupGasunie
ExelonEnel
Gaz de FranceSUEZ
Duke EnergyCentrica
Chubu Electric PowerKansai Electric Power
Electricite de FranceVeolia Environnement
PG&E Corp.Mirant
Tokyo Electric PowerRWE
VattenfallPublic Service Enterprise Group
EndesaNational Grid Transco
Iberdrola
0 10 20 30 40 50
State GridKorea Electric Power
UGI CorporationTohoku Electric Power
Reliant EnergyTXU
El PasoFirstEnergy
Adams Resources and Energy, Inc.Kyushu Electric PowerBlack Hills Corporation
American Electric PowerDynegy
Constellation EnergyFerrellgas Partners
WilliamsWisconsin Public Service
OneokDominion Resources
MDU Resources GroupEdison International
GazpromGaz de France
USECCalpine
EnelTokyo Electric Power
Plains All American PipelineSouthern Company
ExelonChubu Electric Power
SUEZDuke Energy
Electricite de FrancePublic Service Enterprise Group
Kansai Electric PowerGasunie
VattenfallRWE
PG&E Corp.Mirant
IberdrolaVeolia Environnement
EndesaCentrica
National Grid Transco
8 2005 Energy and Utilities Industry Report www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
Use of Social Reporting Indicators
The PSI evaluates the coverage of 15 social indicators to determine the PSI social reporting score. This graph shows the total sector-wide scores for each of these. The most commonly discussed is the human environment around power production facilities. Training and education is the next most discussed social topic. In general, the social topics covered in the
PSI, largely derived from the SA8000 standard and similar documents, were addressed much less frequently than the environmentaltopics.
Considering the costs associated with properly managing these issues, one might expect an accounting of them, but there isalmost none.
Only a few companies addressemployee working hours: Centric,Tokyo Electric Power, and RWEdescribe programs of flexibleworking hours; Chubu ElectricPower describes a process by whichit discovered work-hour problemsand paid 6.5 billion Yen in backwages. More discuss employeecompensation and a few addresstheir non-use of illegal child labor,forced labor, and corporalpunishment. We imagine that mostcompanies on this list have verystrong policies against the latter items;publishing these policies would raisetheir PSI scores.
Use of Environmental Reporting Indicators
The PSI evaluates the coverage of the 24 environmental performance indicators used by the energy and utilities sectors. This graph shows the total sector-wide scores for each of these. Not surprisingly, for the energy and utility sectors gaseous emissions to air are the most widely reported topics, with greenhouse gas emissions nearly as frequently reported as those
of other gaseous pollutants. This sector is also focused on issues regarding protection of the natural environment, the consumptionof energy, and environmental costs and investments. Also not surprisingly, unreported for this sector is use of packaging materialssince its products (mainly electricity and natural gas) are characteristically unpackaged.
It is a little surprising to us that only a handful of companies is doing life cycle analysis (LCA): Kyushu Electric Power isusing it as part of an EcoLeaf certification effortand Veolia Environnement and Électricité deFrance are using it to explore the balancebetween production of electricity and creation ofenvironmental impacts.
We also had assumed that given thecontentiousness surrounding the recentapplication in the United States of cap andtrade regulations to mercury emissions frompower plants, that soil contamination wouldhave been more widely discussed.
Few companies in this sector producetheir own fuel, so raw materials managementis seldom discussed, and only occasionally isproduct stewardship viewed as an issue:Constellation Energy, for example, discussesthe issues associated with disposing ofstreetlights which have high lead and mercurycontent, and PG&E Corporation discussesdemand-side management.
0 20 40 60 80
Life Cycle AnalysisSoil Contamination
Product StewardshipUse of Hazardous Material
Environmental Product PerformanceSupplier performance
Emissions to WaterWater Consumption
Total Waste Disposed ofNon-hazardous Waste Produced
Geographic VariationUse of Green Materials
Incidents & ViolationsRecycling of MaterialsRemediation Activities
Hazardouse Waste ProducedWaste Recycling
Hazardous EmissionsEnergy Sources & Consumption
Environmental InvestmentsEnvironmental Costs
Natural Environment ProtectionNon-greenhouse Gas Emissions
Greenhouse Gas Emissions
Total sector score for the specific topic
0 10 20 30 40 50 60
Employee Working Hours
Social Costs
Use of Corporal Punishment
Use of Illegal Child Labor
Employee Compensation
Use of Forced Labor
Geographic Health & Safety Data
Advancement Opportunities
Suppliers' Performance
Incidents & Violations
Employee's Freedom of Association
Social Investments
Employee Discrimination
Training & Education
Human Environment Protection
Total sector score for the specific topic
2005 Energy and Utilities Industry Report 9www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
Third Party Validation
UN Global Compact, Universal Declaration of H
uman Rights
SA 8000 Certified
UN Basic Principles on the Use of Force
ILO Core Labor Standards
OECD Guidelines for Multi-N
ational Enterprises
AA 1000
ISO 14001 or EMAS
GRI Guidelines
1
1 Open circle if the company acknowledges some guidance from the GRI guidelines. Donut shape when report is "in adherance" with the 2002 or later GRI guidelines, solid circle if the report is "in accordance" with the 2002 or later GRI guidelines.
É
Use of Voluntary Guidelines and Third Party Verification
Several companies have chosen to have their reportsverified by third parties, but none has asserted thatthis verification is done in accordance with the AA 1000
verification standard, a standard that perhaps will never become anaccepted one.
Most companies are in the process of, or have completed,adoption of an International Organization for Standardization(ISO) 14001 environmental management system. None has signedon to the SA 8000 social accountability standard, the basis formuch of the socioeconomic scoring in the PSI.
Ten companies formally subscribe to the United NationsGlobal Compact Universal Declaration of Human Rights; fivesubscribe to the Organization for Economic Cooperation andDevelopment Guidelines for Multi-National Enterprises; foursubscribe to the International Labor Organization Core LaborStandards; and one to the United Nations Basic Principles onthe Use of Force—all guidelines with components similar tothose of the SA 8000 standard. The Global Reporting Initiative (GRI) SustainabilityReporting Guidelines are an important part of the basis forthe PSI, but only two of these companies have written theirreports in accordance with them. Five others report that theyare in adherence with the guidelines, and seven acknowledgesome guidance from the GRI guidelines.
There is a general overall trend of better PSI scores with increasing company size, but there are many smaller firms with very high scores—indeed the highest score is from National Grid Transco, a third the size of the largest firm, China’s State Grid. The latter has the lowest score resulting from no attempt at all to report on environmental or social issues on theWorld Wide Web. Regressions of overall PSI scores onrevenue are highly statistically significantfor energy and utility companies combinedand for each independently if State Grid isexcluded (as it is for both of the regressionlines on the graph). Whether State Grid istruly an outlier is open to question,however, since its geographical neighbors,Russia (Gazprom) and Korea have alsofailed to produce much information despitesignificant amounts of revenue. It remainsto be seen whether environmental andsustainability reporting will take holdthroughout Asia as they clearly have inEurope. Our choice of a combination of FortuneGlobal 500 and Fortune 1000 (American)companies to analyze results in the smallestcompanies in this analysis being all American.It would be interesting to see whetherincluding equally small European andJapanese companies altered the slopes of theregression lines.
Relationship Between Revenue and Overall PSI Score
0 10000 20000 30000 40000 50000 600000
20
40
60
Revenue ($M, from 2003 Hoover's)
Ove
rall
PSI S
core
s
Energy companies
Utility companies
National Grid Transco
EndesaVattenfall
MirantPG&E Gaz de France
Chubu
Kansai
Iberdrola
Tokyo RWE
Électricité de France
Suez
EnelExelonVeolia Environnement
PSEG
Gasunie
Calpine Kyushu
SouthernTXU
AEPConstellationFirst Energy
Edison Tohoku
Dominion Resources
ReliantWilliams
Plains All American PipelineGazprom
KoreaAdam Resources
Ferrellgas
El Paso
Dynegy
Onoak
Black HillsMDU
WPS
UGI
Regression line of energy companies
Regression line of utility companies
Centrica
State Grid
10 2005 Energy and Utilities Industry Report www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
The solid bars in the small graphs accompanying the report-specific comments show the overall environmental (E) PSI scores,the overall social (S) PSI scores, and the total (T) PSI scores aspercentages of the total possible scores in each category. Thelighter bars are the sector averages and are the same in all graphs.
Adams Resources & Energy, Inc. 2003 10-K
Report and 2005 web pages
The annual report of Adams Resources & EnergyInc. is very clear and simple but fails to providemuch information beyond financial positions andother external factors affecting the company.Statements pertaining to the environment and
health & safety are strictly limited to a confirmation of compliancewith the necessary oil and gas industry regulations. No otherreports were found and the website gives only a company history,recent press releases, and contacts.-Adidjaja
AEP 2001-2002 Corporate Environmental
Performance Report and An Assessment of
AEP’s Actions to Mitigate the Economic
Impacts of Emissions Policies
AEP’s current corporate website provides verylimited quantified information with theexception of the out-of-date CorporateEnvironmental Performance report for 2001-2002. Most program and policy summaries are
vague. The old report is in a question-and-answer format with thequestions being provided by CERES guidelines (though not allquestions are answered). The report gives a decent account ofenvironmental performance, though it would be much clearer ifthe question and answer format were abandoned. Most of thequestions (when answered) are answered in a way that seems as ifAEP is doing the bare minimum. There is little discussion ofmajor policies or environmental information management. There isno social information or any information on stakeholderinteraction.-Janes
Black Hills Corporation 2003 Annual Report,
2004 Form 10-K, and 2005 web pages
Black Hills Corporation does not currentlypublish a formal corporate environmental orsustainability report. We gathered minimalsustainability information from the company’sannual report, 10-K report, and all applicable
documents on the company’s web pages. The score is slightlyhigher than for most companies that do not have a formal report ora specific section on their web pages dedicated to sustainabilityissues, since the 10-K report meticulously includes information onenvironmental protection activities, environmental cost andinvestment. The visionary statement in the company’s annualreport addresses the environmental and social aspects of thecompany.-Adidjaja
Calpine 2003 Annual Report, Form 10-K, 2005
web pages, and 2005 Code of Conduct
The information Calpine provides in its reportsand web pages highlights its commitmenttowards clean, renewable energy. Calpine faresbetter than most companies in the energy sectorby providing information about its general
visions and policies as well as its efforts to reduce environmental
impacts by producing geothermal and natural gas energy(both of which emit less greenhouse gas than coal or oil). In
addition, Calpine provides some useful information about itsemissions of greenhouse gases compared to its peer average in theUS. However, the reports lack discussion of other specificenvironmental or social information and fail to report onperformance in the previous period.-Tedsen
Centrica 2005 Corporate Responsibility
Report and web pages
In general, Centrica’s Corporate Responsibilityweb pages do a commendable job of showingCentrica’s commitment to social as well asenvironmental sustainability. Centrica couldimprove its reporting by comparing its
quantitative data with those of other companies in the industry.Furthermore, more attention could be given to the internalprocedures for determining environmental and social impactsand aspects as well as the resulting initiatives. Nevertheless,Centrica has done an excellent job showing its transparency inmost areas of the PSI scoring.-Heilmayr
Chubu Electric Power 2004 Annual
Environmental Report
Chubu’s 2004 Annual Environmental Reportprovides much general information and manygoals and objectives. From its policies andinvestments, Chubu Electric Power appears to bevery environmentally and socially focused.
Although the report is well done in its description of and use ofvisuals for environmental and social management, it needs tosupport its claims with more detailed quantitative data that showsimprovements in relation to previous years and compares itself tothe rest of the industry.-Janes
Constellation Energy 2002 Environmental
Report and 2005 web pages
Constellation Energy’s 2002 EnvironmentalProgress Report and web pages leave muchroom for improvement. In the environmentalarena, the company should discuss itsenvironmental impacts and aspects as well as
those of the energy industry in general. It should include moreenvironmental indicators (such as emissions to water and soil,waste production, energy consumption, water consumption, etc.)and not only compare them to previous years but also to industryaverages. Furthermore, it should provide more information onemployee relations, including the status of women in thecompany, health and safety figures (lost workdays, accidents,fatalities, etc.), and explicit commitments to meet minimum wagestandards. The company could also better describe its relationswith environmental and social stakeholders. For example, howdoes it define its stakeholders, how is dialogue with stakeholdersestablished, what information is obtained, and how is it used?-Sears
Dominion Resources 2005, For the
Environment: A Matter of Commitment, 2004
10-K, and 2005 web pages
Dominion Resources’s current reporting doubledits previous PSI score. The current report’sscope treats the entire company rather than justone of its subsidiaries and there is more
Analysts’ CommentsAnalysts’ CommentsAnalysts’ CommentsAnalysts’ CommentsAnalysts’ Comments
0 20 40 60 80 100
TSE Black Hills
0 20 40 60 80 100
TSE Calpine
0 20 40 60 80 100
TSE Centrica
0 20 40 60 80 100
TSE Adams Resources
0 20 40 60 80 100
TSE Chubu
0 20 40 60 80 100
TSE Constellation Energy
0 20 40 60 80 100
TSE Dominion Resources
0 20 40 60 80 100
TSE AEP
2005 Energy and Utilities Industry Report 11www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
discussion of environmental intent and much moreenvironmental data. -Adidjaja
Duke Energy 2003 Environment, Health & Safety,
and Community Relations Report and 2005 web
pages
Though Duke Energy has not released a newEnvironment, Heath, & Safety (EHS) Reportsince the 2003 publication, the company’soverall PSI score has increased due to newresources available on their web site. The 2005
Charter clearly outlines the corporate agenda and the EHSManagement System, and lays out business planning,implementation, measurement and improvement. However, Dukecould be more detailed with its environmental and socialreporting. The company should discuss more of itsenvironmental aspects and impacts beyond greenhouse gasemissions. While the Code of Business Ethics is an informativesocial policy document, the company could more specificallydescribe its treatment of employees. Duke compares someaspects of its environmental and social performace to industryaverages, which is very useful and seldom done by othercompanies. For further credit, it should show this comparisonmore consistently. -Sears
Dynegy 2003 Annual Report and 2004 web pages
Dynegy Corporation could considerablyimprove its reporting by incorporating moreenvironmental information. There are a coupleof blurbs on the side-margin of the company’sannual report that mention the company’s
commitments to the environment and the community, and someinformation about environmental projects and initiatives is alsoavailable through the company’s online web-casts. But most ofthe information appears to cover the bare minimum of what thelaw requires. -Adidjaja
Edison International 2004 10-K Report and 2005
web pages
There has not been much inclusion of newinformation since the last time we analyzedEdison International’s sustainability reporting,and little evidence of improvement in theirenvironmental and social practices. It would be
extremely helpful to integrate the performance data from allsubsidiaries into one report. Some performance data displayedon the web pages is anecdotal and very sketchy.-Adidjaja
El Paso Code of Conduct, 2004 10-K Report, and
2005 web pages
The environmental, health, and safetyinformation gathered from El Paso 2005 WebPages, Code of Conduct, and the 2004 10-Kreport is very minimal and does not illustrateany commitment to the environment and its
stakeholders. The 2005 web pages do not have any kind ofquantitative data on either environmental or social aspects. Whileclimate change was one of the major issues discussed in ElPaso’s previous reports, the current report does not even mentionthe company’s air emissions. This company appears to bedecreasing, rather than increasing, its environmentaltransparency.-Adidjaja
Electricité de France 2003 Annual
Sustainable Development Report and 2005 web
pages
Electricité de France shows that it has made aclear corporate commitment to environmentalsustainability. Its 2003 Annual SustainableDevelopment Report, which follows GRIguidelines, is clean, readable, and is informative
as to the merging of EDF Group’s business, environmental, andemployee welfare policies. However, EDF’s reporting lackedquantitative data for certain environmental and social areas ofperformance, especially a comparison with the rest of theindustry. EDF does show improvement in some areas, butneeds a more comprehensive demonstration of the company’soverall progression.-Tedsen
Endesa 2003 Sustainability Report and 2005 web
pages
Endesa has left no doubt about its commitmentto the environment and community. Thecompany has proven itself to be a leader insustainability in the energy sector in Europe andLatin America. From the implementation of
renewable energy technology to numerous community initiatives,Endesa went above and beyond what was required. Endesasupplies a wealth of information which is almost overwhelmingat first glance. An index of GRI indicators helps readers navigatethe many pages of Endesa’s reports. While the mass ofinformation is wonderful, it would be useful if Endesa couldcondense some of it into a more reader-friendly format, perhapsbeginning with a condensed section of quantitative graphs. Thereport is lacking in certain social data scored by the PSI, and inquantitative comparison with performance of peers . Still,Endesa’s commitment remains impressive and one to befollowed.-Tedsen
Enel 2003 Sustainabiltiy Report, 2003
Environmental Report, and 2005 web pages
Both of Enel’s reports provide information on awealth of environmental indicators, a number ofwhich are ignored by other utility companies.However, this information should besupplemented with comparisons to the industry
averages. Additionally, Enel could expand its social reporting byproviding numerical data as well as activities or case studiespertaining to employee treatment, minority employees, and unionrelations. -Sears
Exelon 2002/2003 Progress Report, 2004 10-K
Report, and 2005 web pages
Exelon’s reporting covers a broad array ofenvironment, safety, and community topicsincorporating discussion and data onperformance, programs, and activities. Thecompany shows clear commitment to
continuous improvement in its environmental and safety policy,however its approach to selection of quantitative metrics isscattered and non-systematic. On the environmental side,although the report covers most of the important areas ofenvironmental aspects and impacts, there is no discussion onhow these indicators were selected, their specific relationship tothe industry, and the company’s goals with respect toenvironmental performance. On the social side, there should be astronger social policy that states a more explicit standard of
0 20 40 60 80 100
TSE Duke Energy
0 20 40 60 80 100
TSE Dynegy
0 20 40 60 80 100
TSE Edison
0 20 40 60 80 100
TSE El Paso
0 20 40 60 80 100
TSE Electricite de France
0 20 40 60 80 100
TSE Endesa
0 20 40 60 80 100
TSE Enel
0 20 40 60 80 100
TSE Exelon
12 2005 Energy and Utilities Industry Report www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
practice, i.e. “we do not practice illegal child labor,corporal punishment, etc.”-Adidjaja
Ferrellgas Partners 2004 Annual Report, 2004 10-
K Report, and 2005 web pages
Ferrellgas Partners does not currently publish aformal corporate environmental or sustainabilityreport and has very little information at allonline.-Adidjaja
First Energy Corp. 2004 Environmental Report and
2005 web pages
The First Energy publication titled “OurCommitment to the Environment” has almost noinformation on the company’s commitment tominimize impacts to the environment. Thediscussion is very sketchy and anecdotal, and
provides few examples of improvements that the company hasmade. There is scattered information on the company’s web pagesthat provides a little more social and environmental data.FirstEnergy should consider a more integrated and systematicapproach to measuring its performance and reporting itsprogress.-Adidjaja
Gasunie 2003 Safety, Health &Environment
Annual Report and 2005 web pages
This report gives a fairly transparent view ofenvironmental and social issues. Were theperformance data better than last year’sperformance, the PSI score would have beenmuch higher. There is very little discussion on
engaging stakeholders, and on the company’s social managementsystem and labor standards. Although the company website isinitially appealing, it was almost impossible to find the Safety,Health, and Environmental Annual report.-Adidjaja
Gaz de France 2003 Sustainable Development
Report and 2005 web pages
Gaz de France provides an informative report ofits efforts in pursuit of sustainable development.While it follows GRI guidelines, it lacks muchquantitative information and is a little out of date.Gaz de France could increase its PSI score by
including more numeric data that relates to current and previousenvironmental and social performance, beyond carbon dioxideand nitrogen oxide releases, as well as that of its peers.-Janes
Gazprom 2003 Annual Report and 2005 web pages
Gazprom has an environmental report for 2002that is poorly translated from Russian to English.The report attempts to cover many relevantissues, however it is extremely difficult tounderstand. It does not specifically address the
issues but merely states the names of many policies andprograms. There is very little data and the data that is reporteduses confusing metrics. There is also frequent mention of ISO14001 standards but it is never clearly stated that Gazpromfollows these standards. The report would be significantlyimproved if it were better translated. From a better translation itwould be much easier to see other areas in need of improvement.-Fleischmann
Iberdrola 2004 Sustainability Report
This report addresses a broad range of issues with particularfocus on social sustainability concerns. Theformat, which incorporates financial,environmental, and social reporting is well done,although it results in a very lengthy document.The table of contents could have been broken
into more subcategories to provide for easier reference. Manycriteria of the PSI were met only through a cursory mention ofactivities, especially with regards to questions of socialsustainability.-Cuevas
Kansai Electric Power 2004 Environmental Report
The Kansai Electric Power Co. 2004Environmental Report was exceptional in manyrespects. The overall presentation and structureof the report made information concise and easilyaccessible. In addition, the section on employee
relations was quite remarkable when compared to other reports.One point to improve would be in providing information on therationale for certain environmental and social objectives.-Cuevas
Korea Electric Power 2005 web pages
Korea Electric Power offers almost noenvironmental or social policy or numbers ontheir English websites. Entirely focused oncustomer and shareholder satisfaction, the sitementions almost no responsibilities to its
employees, its communities or to the environment within which itfinds itself. KEPCO should attempt to report on more quantitativeenvironmental and social data as well as show a greatercommitment to corporate responsibility through more direct andpositive policy statements.-Heilmayr
Kyushu 2004 Environmental Action Report
Kyushu Electric Power Company’s 2004Environmental Action Report is well-organizedand transparent. The report compiles a significantamount of information about the company’senvironmental initiatives and performance into a
compact document that is easy to navigate. To be even moretransparent the company should consider publishing all of itsenvironmental performance data for the current year accompaniedby the data from a few years previous against which to referencethe current year and look for improvement. It seems that ingeneral the company’s environmental performance improved in2004. The Environmental Action Report was the onlysustainability reporting on the company’s website and was notintended to include social performance; because of this the socialscores were low.-Goodward
MDU Resources Group 2003 Annual Report, 2004
10-K Report, and 2005 Web Pages
MDU Resources Group’s annual report and webpages include very little information about itsenvironmental performance. In fact, like manyof its competitors, the company makes onlybroad statements about its commitment to the
environment on only a few pages on the website and in the annualreport. In addition, it does not provide any statements aboutsocial policy except to say that it tries to enhance the employeeenvironment to promote productive capabilities and commits to“perform all tasks with health and safety first.” However, theannual report does provide extensive information about thecompany’s social initiatives and efforts to enhance surrounding
0 20 40 60 80 100
TSE Ferrellgas Partners
0 20 40 60 80 100
TSE First Energy
0 20 40 60 80 100
TSE Gasunie
0 20 40 60 80 100
TSE Gaz de France
0 20 40 60 80 100
TSE Gazprom
0 20 40 60 80 100
TSE Iberdrola
0 20 40 60 80 100
TSE Kansai Electric Power
0 20 40 60 80 100
TSE Korea Electric Power
0 20 40 60 80 100
TSE Kyushu Electric Power
0 20 40 60 80 100
TSE MDU Resources Group
2005 Energy and Utilities Industry Report 13www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
communities. For example, the company funds afoundation that contributes to “institutions, organizations,and programs” that promote the environment, education, art, etc.in communites where MDU conducts business. Nonetheless, thecompany reports very little on its environmental and socialactivities and performance. By adding this information to theannual report or by creating a separate report altogether, thecompany would greatly improve its PSI score.-Russell
Mirant 2003 Global Corporate Citizenship Annual
Report and 2005 web pages
Mirant’s 2003 Global Corporate CitizenshipReport, Code of Ethics and Business Conduct,and web pages comprise a comprehensivepicture of Mirant’s values. The report was wellorganized and easy to follow but would be even
clearer if it expressed more of the rationale for valuingenvironmental and social standards and goals and how theseobjectives are beneficial to the company. The report does notadequately document the environmental aspects and impacts—orthe procedures to identify these—of the any of the company’soperation, products, or services. Mirant also demonstrates littleor no quantitative improvement in environmental performance.The document should report social performance indicators withcase studies, and document quantitative changes on an annualbasis. The company should also specifically state its socialpolicies on issues such as forced labor, child labor, and corporalpunishment. Mirant’s comparison of its air emissions to those ofthe industry as a whole is valuable as would be similarcomparisons for other quantitative environmental metrics.Graphs and tables were used well to clarify the text.-Thomas
National Grid Transco 2003 U.S. Environmental
Performance Report and 2005 web pages
National Grid Transco’s 2003 EnvironmentalReport and web pages have the highest scores inthis analysis and provide a good picture of thecompany’s dedication to environmental andsocial issues. The report’s main shortcomings
are that it is a little outdated and fails to compare 2003quantitative data against data from previous years. The reportalso does not compare its metrics to any industry benchmarks. Itshould also provide more information on organizational andmanagement systems for environmental and social issues, as wellas offer rationales for why the company may not be able toachieve its environmental and social goals. The company shouldexplain why it chose specific performance indicators to measureenvironmental and social issues. While the company shows adedication to recycling, it would be helpful if this data wereexplained in terms of life-cycle analysis or planning. Moretransparency would also be helpful with respect to fines,penalties, incidents and violations, and usage, mitigations, anddisposal of hazardous wastes.-Thomas
ONEOK 2003 Annual Report, 2004 10-K Report, and
2005 web pages
Oneok does not currently publish a formalcorporate environmental or sustainability report.We gathered minimal sustainability informationfrom the company’s annual report, 10-K report,and the few applicable documents on the
company’s web pages.-Adidjaja
PG&E 2005 First Annual Corporate
Responsibility Report
This report tackles many difficult challenges that the industryfaces, including emissions, energy consumption,and compliance issues, and does a good job ofaddressing demand-side power management.There is still much discussion needed, however,of the company’s internal environment and social
structure, procedures, background, and organization. Overallthough, the report successfully conveys the essentials ofcorporate responsibility reporting within the utility industry.-Adidjaja
Plains All American Pipeline 2004 web pages
Although they thoroughly cover the company’sbusiness strategy, commitments, principles, and agood intention to be socially and environmentallyresponsible, Plains All American Pipeline’s webpages discuss very little quantitative information
on environmental and social aspects of the company. The 2003 10-K report covers the environmental aspects of the company, such aswater, air emissions, solid waste, hazardous waste, and more, butnot in specifics. If these environmental topics listed in the 10-Kreport were discussed in greater detail, the PSI score of thecompany could be improved significantly.-Goodward
Public Service Enterprise Group 2003 Annual
Report, 10-K, and 2004 web pages
PSEG does not publish an environmental orsustainability report; therefore, the environmentalinformation used to score the report came eitherfrom the company’s web pages or from itsAnnual Report and 10-K. Nonetheless, PSEG
includes a great deal of information about programs the companyhas implemented to improve the environment. For example, itdevotes several pages to a comprehensive discussion of itsEstuary Enhancement Program in Delaware and New Jersey.-Thomas
Reliant Energy 2005 web pages
Reliant Energy does not have a formal corporateenvironmental or sustainability report. Theinformation gathered from the corporate 2005web pages is very minimal and covers littleinformation about the environmental and social
activities of the company.-Janes
RWE Group 2003 Corporate Responsibility Report
and 2003 Personnel Report
RWE’s 2003 Corporate Responsibility Report isvery impressive, open, and thorough. It does agood job of integrating environmental and socialinformation into one easy-to-read report ofreasonable length. However, social performance
information and data are less complete than the environmentaldata, particularly in terms of commitments to basic human rightsstandards that the company probably already endorses. The 2003Personnel Report is also extensive and thorough, showing strongattention to the company’s international workforce.-Russell
0 20 40 60 80 100
TSE Mirant
0 20 40 60 80 100
TSE National Grid Transco
0 20 40 60 80 100
TSE Onoak
0 20 40 60 80 100
TSE PG&E Corp.
0 20 40 60 80 100
TSE Plains All American Pipeline
0 20 40 60 80 100
TSE PSEG
0 20 40 60 80 100
TSE Reliant
0 20 40 60 80 100
TSE RWE
14 2005 Energy and Utilities Industry Report www.roberts.mckenna.edu
CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
Southern Company 2004 10-K Report and 2005
web pages
This year’s PSI analysis includes thecompany’s 10-K reports and 2005 corporateweb pages. Although the progress reportappears to be in need of an update, thesedocuments give an overall impression of
environmental responsibility. There are only a few mentions ofsocial issues, namely diversity practice in the press releasessection, and workforce and demographic/labor-union issues inthe 10-K report. Social reporting is much less developed thanenvironmental reporting. -Adidjaja
State Grid 2005 web pages
As a recently listed emerging company fromChina on the Fortune Global 500 list, State GridCorporation has not posted much information onits web site.-Adidjaja
Suez 2003 Activities and Sustainable Development
Reports, 2003 Environmental and Social
Responsability Report and 2005 web pages
Suez publishes a comprehensive SustainabilityReport, an Environment and Social PerformanceReport, and an accompanying guidelineexplaining the procedures used in its reporting.While extensive quantitative data on
environmental and social indicators are given, the company’sperformance is not compared to that of its peers. Suez stands outfor its commitment to sustainbility; it would be even moreimpressive if it quantitatively defined its environmental and socialgoals and targets.-Goodward
Tohoku Electric Power Co. 2004 Environmental
Action Report
Tohoku Electric has plenty of room forimproving its environmental and socialreporting. The company needs to identify itsstakeholders, how and when communication isestablished, and what information is obtained
from such stakeholders. Tohoku needs to include a morecomprehensive discussion on its own environmental and socialaspects and impacts, as well as those of the industry.Environmental data should be expanded to include emissions tosoil and water, documentation of any incidents or violations,sources of water consumption, and the environmentalperformance of suppliers. Furthermore, in order to demonstratesustainability, the Company needs a thorough discussion of itssocial aspects and impacts, especially regarding employeerelations. Any data or discussions pertaining to minority andfemale employees, anti-discriminatory policies, commitments tominimum wage compensation, health and safety concerns, andother factors should be included. Both the environmental andsocial indicators should be compared to industry averages foroptimal credit.-Sears
Tokyo Electric Power 2004 Sustainability Report,
and 2005 web pages
TEPCO’s 2004 Sustainability Report is wellwritten and clearly formatted based on seriousconsideration of the 2002 GRI reportingguidelines. It is unusually open, especially withrespect to the difficulties of nuclear power
production and the recent challenges nuclear power has posed for
TEPCO. The company’s effects on the humanenvironment are also given much attention, and there is a
thorough presentation of environmental data.-Russell
TXU Environmental Review 2003: A Focus on Our
Commitment To Clean Air
This somewhat dated review provides carefuldocumentation of historic performance to showoperational improvement and corporateresponsibility to the environment. Although thereport does not cover all the environmental
aspects of the company, it does cover critical environmentalissues in the energy sector including air emissions, hazardouswaste, protection of the natural environment and landrehabilitation. TXU ranks well among its peers in air emissionsand continues to improve. There is no information on socialissues. The overall score would improve tremendously if moreinformation on social issues were included in the report.-Tedsen
UGI Corporation 2004 Annual Report, 2004 10-K
Report, and 2005 web pages
UGI Corporation does not currently publish aformal corporate environmental or sustainabilityreport nor does it make any relevant dataavailable on its web pages.-Adidjaja
USEC 2003 Annual Report and 2004 web pages
The USEC web site lacks both an environmentalor sustainability report and a health and safetyreport. As such, very little statistical data ismade available. The Code of Conduct and theAnnual Report have statements on
environmental and social commitment which are clear but notquantitative and the environmental goals are stated in broad termswith no specific targets.-Thomas
Veolia 2003 Sustainable Development
Performance and 2005 web pages
Veolia Environnement has reported verycomprehesively its goals and progress withrespect to corporate responsibility andsustainability. It is especially strong in thereporting of social responsibility, with two full
reports covering its multitude of social initiatives. It is also amember of the UN Global Compact, and the faithful reporting offair labor practices and human rights respect greatly improvesVeolia’s social reporting performance. The company also makesvery clear its commitment to environmental responsibility.However, its score in this section would be much improved bythe addition of more specific data on environmental performance,especially if the data were compared to past years or to industryaverages. Like many environmental service providers, Veolia’senvironmental performance data focuses almost entirely on thebenefits created by its services while neglecting to address thedata on the environmental impacts resulting from its operations.-Goodward
Vettenfall Group 2003 Sustainability Report and
2005 web pages
Vattenfall’s 2003 Sustainability Report, thecompany’s first such report, is an excellent start.Fundamentally, the report offers not juststatements, but analysis of what it means to be“responsible” in the corporate world. It is
uniquely and effectively structured as a response to the demands
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Tohoku Electric Power
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CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
of a variety of stakeholders in light of the company’sposition that “being socially responsible means balancingthe needs and wants of different stakeholders.” The report gives astrong breakdown of social and environmental issues bygeographic region and a realistic analysis of the current state andutility of renewable energy sources. However, figures for socialand environmental indicators could be more clearly displayed,and the social report is heavily slanted towards the quality ofservice, rather than the company’s community involvement. All inall, a very good start for this company’s social responsibilityreporting.-Russell
Williams Companies 2005 web pages
Williams does not publish a formalenvironmental or sustainability report. Itswebsite offers some data on social andenvironmental initiatives as well as outlining abasic environmental vision but does little
beyond this. Williams should try to give a better picture of itsenvironmental as well as social aspects and impacts, includingquantitative data.-Heilmayr
WPS Resource Corporation 2004 Environmental
Commitment, 2003 Community Involvment, and
Code of Conduct
WPS Resource Corporation published acommunity involvement report, anenvironmental report, and a code of conduct, allof which are very pertinent to the PSI Index.The problem is that much of the reports
consisted of stories regarding the company’s actions, rather thanfacts about policies, management, or pollutants. Very minimalquantitative data is given, which greatly weakens the reports. TheCode of Conduct does not provide any information aboutcompany policies regarding employees or their treatment. Thereports also fail to mention any efforts to consult withstakeholders. Greater focus on company policy would haveresulted in a much higher score. Furthermore, the10-K impliedthat the company managed some of its own resources but theimplications of this were never discussed within theenvironmental report. Also, a similar dilemma appearedsurrounding the company’s nuclear power production. At severalpoints throughout the environmental report nuclear power ismentioned as a side note but the full implications of this are neverdiscussed. WPS should clarify the environmental aspects of suchimportant subsidiaries.-Heilmayr
Roberts Environmental CenterRoberts Environmental CenterRoberts Environmental CenterRoberts Environmental CenterRoberts Environmental Center
The Roberts Environmental Center is an environmen-tal research institute at Claremont McKenna College(CMC). Its mission is to provide students of all thecolleges with a comprehensive and realistic understand-ing of today’s environmental issues and the ways inwhich they are being and can be resolved, and to identify,publicize, and encourage policies and practices thatachieve economic and social goals in the most environ-mentally benign and protective manner. The Center isfunded by an endowment from George R. Roberts(Founding Partner of Kohlberg Kravis Roberts & Co. andCMC alumnus), other endowments, grants, and gifts, andis staffed by faculty and students from the ClaremontColleges. Center staff are happy to consult with compa-nies wishing to improve the quality of their environmen-tal and sustainability reporting. Center students are oftenlooking for corporate summer internships and post-graduation positions, and the center director can aid firmsin finding the right student.
Claremont McKenna CollegeClaremont McKenna CollegeClaremont McKenna CollegeClaremont McKenna CollegeClaremont McKenna College
Claremont McKenna College, a member of the ClaremontColleges, is a highly selective, independent, coeduca-tional, residential, undergraduate liberal arts college witha curricular emphasis on economics, government, andpublic affairs.
The Claremont CollegesThe Claremont CollegesThe Claremont CollegesThe Claremont CollegesThe Claremont Colleges
The Claremont Colleges form a consortium of fiveundergraduate liberal arts colleges and two graduateinstitutions based on the Oxford/Cambridge model. Theconsortium offers students diverse opportunities andresources typically found only at much larger universi-ties. The consortium members include ClaremontMcKenna College, Harvey Mudd College, Pitzer College,Pomona College, Scripps College, Keck GraduateInstitute of Applied Life Sciences, and the ClaremontGraduate University—which includes the Peter F. Druckerand Masatoshi Ito Graduate School of Management.
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CLAREMONT MCKENNA COLLEGE ROBERTS ENVIRONMENTAL CENTER
To the extent that anthropogenic greenhouse gasesare influencing the global climate, the energy andutilities sectors share a considerable amount of theresponsibility. Almost all electricity is made byburning fossil fuels which releases carbon dioxide(CO2)—a greenhouse gas that remains in theatmosphere-climate system for about a century.However all fossil fuels are not equal in this respect.
A recent study1 published in the British scientificjournal Nature estimates that switching from coal tonatural gas would mitigate climate change as long asgas-associated leakage of methane, the maincomponent of natural gas, from pipeline distributionsystems is kept below about 6%. Above that value,the leaked methane would itself contribute as muchto atmospheric warming as would the CO2 fromburning coal. If natural gas were used to replace oilin electricity production the leakage would have tobe less than 3%. The results of this study on Russianpipelines which supply much of Europe with naturalgas show that leakage is on the order of 1%, thusstrongly favoring natural gas over coal or oil ifreducing greenhouse gas production is worth theadditional cost.
Is it? The amount of global scientific effort nowbeing expended on climate change will sooner orlater resolve questions about its existence andanthropogenic origins. It is the energy and utilityindustry, however, that must implement means ofcarbon reduction and must analyze the costs andbenefits associated with each of them.
Such a summary analysis is provided in the chart onpage 25 of RWE’s 2003 Sustainability Reportshowing its costs associated with different means ofCO2 reduction. For RWE, the most cost-effectiveapproach is increasing the efficiency of existinglignite coal-fired plants which make up almost halfof their energy mix in Germany. Close on its heels isnuclear power overlapped a bit by combined cycle[gas fired] power plants (CCGT). New ligniteplants are as cost-effective at CO2 reduction as themore expensive of the CCGT plants. Renewablesare all more expensive than any of the fossil fuel or
nuclear options. Cost is obviously an importantconsideration.
But CO2 emission is not the only impact of powerproduction. Do the other environmental benefitsassociated with natural gas outweigh the cost andsecurity advantages in Germany of coal and nuclearfuels? How about in other countries? The Naturepaper doesn’t help in this regard: it is focused purelyon methane leakage and its consequences.
The choice of fuel mix is clearly a complex issue,certainly beyond the scope of short scientific papers,but, as RWE’s chart shows, at the heart of decisionson reducing environmental emissions and otherimpacts. Cutting through this complexity is importantif we are to understand why energy and utilitiescompanies make the decisions they do and what theimpacts on us will be. What would help is life cycleassessments of various energy mixes.
We imagine that the industry is routinely conductingsuch analyses, but it is not discussing them much inits environmental and sustainability reports. Wewould like to see more discussion of the full range ofcosts and benefits—economic, environmental, andsocial—of energy and utilities companies’ choice offuels for electricity generation.
1Lelieveld, J., S. Lechtenböhmer, S. S. Assonov, C. A. M.Brenninkmeijer, C. Dienst, M. Fischedick, T. Hanke. (2005) Lowmethane leakage from gas pipelines. Nature 434:841-842.
Director’s CommentsDirector’s CommentsDirector’s CommentsDirector’s CommentsDirector’s Comments
J. Emil MorhardtClaremont, California1 October 2005