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2002 Annual ResultsAustralia and New Zealand Banking Group Limited
24 October 2002
2 2002 Annual Results
Agenda
John McFarlane• Highlights
Peter Marriott• Result review
• Credit quality
• Capital
John McFarlane• Commentary
• Outlook
John McFarlaneChief Executive Officer
24 October 2002
2002 Annual Results3
4 2002 Annual Results
Delivering on our commitments
• Performing well - record profit of $2,168m*
• Exceeded all targets*
– EPS Growth 17%– ROE 21.6%– Cost Income ratio 46.0%
• Strong capital position, well provisioned
• Record staff satisfaction – up 16% to 78%
• Exciting Restoring Customer Faith pilot
• Specialised business strategy operating well
• Stretch target for 2003 of 10% EPS growth
* Before significant transactions
Peter MarriottChief Financial Officer
24 October 2002
2002 Annual Results5
6 2002 Annual Results
Outline
• Result review– 2002 Overview– Revenue– Expenses
> Cost income ratio> Software amortisation
– Doubtful debt provisions– Business Unit summary
• Credit Quality
• Capital
7 2002 Annual Results
A good result, driven primarily by revenue growth
1,500
1,600
1,700
1,800
1,900
2,000
2,100
2,200
2,300
2,400
1870
2001
Interest Income
185 Provisioning (79)
Non Interest Income
223
Expenses(61)
Tax & OEI30 2168
$m
2002
Before one-offs
Significant transactions
154 2322
2002
Tax rate change $79
Tax on higher profit $49
8 2002 Annual Results
Steady underlying earnings momentum
0.0
5.0
10.0
15.0
20.0
25.0H
ead
lin
e
Tax r
ate
chan
ge
Sig
nif
ican
ttr
an
sact
ion
s
Un
derl
yin
gg
row
th0.0
5.0
10.0
15.0
20.0
25.0
Head
lin
e
Sig
nif
ican
ttr
an
sact
ion
s
JV G
oo
dw
ill
Un
derl
yin
gg
row
th
7.7% (4.2%)
(19%)
1.6% 5.1%
22%
1.8% 5.0%
Mar 02 v Sep 01
EPS Growth
Sep 02 v Mar 02
EPS Growth% %
9 2002 Annual Results
Healthy underlying income growth
64066375
6814
4172
439
6000
6100
6200
6300
6400
6500
6600
6700
6800
69002001
AN
Z/J
V
Acq
uis
itio
ns
& F
X I
mpact
Adju
sted
reve
nue
bas
e
Under
lyin
ggro
wth
2002
$m
• Mortgage outstandings up $8.9b, partly offset by $2.7b decline in Corporate lending assets
• Deposits up $8b, with an equal increase in both Personal and Corporate
• Margins were flat over the year at 2.77%, although second half slightly higher than first half
• Lending fees up 11%, principally driven by corporate businesses
• Non lending fees up 8%, with strong transaction volumes in consumer finance a major contributor
Income Drivers6.9%
6.3%
10 2002 Annual Results
1000
1200
1400
1600
1800
2000
2200Sep
-97
Mar
-98
Sep
-98
Mar
-99
Sep
-99
Mar
-00
Sep
-00
Mar
-01
Sep
-01
Mar
-02
Sep
-02
40
45
50
55
60
65
70
ExpensesCost Income RatioPeer Average CTI*
Cost income ratio on track to meet target of 45
$m CTI (%)
45.5
• Peer average impacted by funds management acquisitions
• $31m expense reduction from sold businesses
• Effective half on half cost growth of 1.8%
• We will invest more in growth areas, particularly personal businesses
• 2000 $361m restructuring provision fully utilised, ongoing $60m+ charge likely
* Source: CSFB
11 2002 Annual Results
0.00%
0.20%
0.40%
0.60%
0.80%
1.00%
1.20%
1.40%
1.60%
1.80%
1H 01 2H 01 1H 02 2H 02
We will continue to carefully manage cost growth relative to revenue growth
Underlying cost growth trending upward • Balancing
earnings outcomes with investment in growth
• “Surplus” earnings targeted for investment
• Cost-income ratio to trend downward
+
• Higher amortisation and depreciation
• Increasing growth investment
12 2002 Annual Results
0
20
40
60
80
100
120
1H00 2H00 1H01 2H01 1H02 2H02 1H03 (F) 2H03 (F) 1H04 (F) 2H04 (F)0
100
200
300
400
500
Amortisation (LHS) Capitalisation (LHS) Balance (RHS)
Software capitalisation – generational change in core infrastructure
• Sales and Service Platform (SSP)– Replaces telling system from early ‘80s
• Common Administration System (CAS)– Replaces GL, HR, payroll, fixed asset register, accounts payable, procurement
• Vision Plus – Replaces existing card system in operation since the mid 80’s
$m $mSoftware Capitalisation
Post Y2K catch-up
13 2002 Annual Results
309
241246258 252 256
301290
434242
36 35
4245
40
0
50
100
150
200
250
300
350
Mar-99
Sep-99
Mar-00
Sep-00
Mar-01
Sep-01
Mar02
Sep-02
0
10
20
30
40
50
60
70
80ELP adjustmentELP $ELP BP's
Provisioning charge reflects conservative management
ELP Charge$m bp’s • ELP portfolio level
adjustment continued
•reflecting ongoing global economic uncertainty
•calculated as one notch downgrade across GSF portfolio
• Domestic ELP rate declining
• ELP adjustment likely to continue until international defaults stabilise
14 2002 Annual Results
0 100 200 300
A diversified portfolio performing well
2002 NPAT $m
NPAT increase
NPAT decrease
Prior period NPAT
2nd half NPAT $m
0 100 200 300
Personal Banking AustraliaMortgagesInstitutional BankingTransaction ServicesSmall Med BusinessCorporate BankingPersonal Banking NZConsumer FinanceAsset FinanceForeign ExchangeStructured FinanceGroup TreasuryWealth ManagementCorp Finance & AdvisoryAsia/Pac Personal BankingCapital MarketsING JV/ANZ FM
15 2002 Annual Results
Outline
• Result review
• Credit Quality– Consumer
> Overview> Mortgages
– Corporate> C&IB, GTS, Asia corporate> ANZIB> Global Telecommunications portfolio> Global Energy portfolio> Top 10 exposures
– Specific provisions– Non-accrual loans– Provisioning coverage
• Capital
16 2002 Annual Results
Consumer portfolio continues to improve
Arrears > 60 days%
0.00
0.50
1.00
1.50
2.00
2.50
3.00
Mar
-01
Jun-0
1Sep
-01
Oct
-01
Nov-
01
Dec
-01
Jan-0
2Fe
b-0
2M
ar-0
2Apr-
02
May
-02
Jun-0
2Ju
l-02
Aug-0
2Sep
-02
Small Business
Mortgages
Cards & Personal Loans
Personal & SME Businesses - Overall (exclAsset Finance, Pacific, Asia)
• Consumer sector in good shape, with continuing low levels of unemployment
• Mortgage arrears at record lows – unlikely to be sustainable
• Ongoing focus on collections management
• Scorecards remain “tight”
17 2002 Annual Results
Mortgage outlook – slight deterioration
0.000.100.200.300.400.500.600.700.80
Jan-01
May-01
Sep-01
Jan-02
May-02
Sep-02
Home LoanRes Inv Loan
60 day arrears improving%
• ANZ has not allowed FHOG to be the source of minimum equity requirement
• Behavioural scores remain stable
• Scorecards tightened in 2001, resulting in higher quality borrowers
• Unemployment, a key driver of default, continues to trend downwards
• Scenario analysis at 95% confidence suggests loss not exceeding 4-6 bpover next 12 months, compared with ELP of 5 bp
• Based on uncommitted monthly income at time of application, 100% of customers could meet a 1% rise in interest rates, and 97.2% could meet a 2% increase without rearranging affairs
-20
-10
0
10
20
30
40
50
60
1967
1969
1971
1973
1975
1977
1979
1981
1983
1985
1987
1989
1991
1993
1995
1997
1999
2001
Sydney
Melbourne
% change House prices well below previous peaks
18 2002 Annual Results
4.3% 4.3% 3.1%
11.1% 11.1% 10.6%
22.9% 23.0% 22.3%
26.8% 28.8%26.3%
37.7%32.8%34.9%
Sep-01 Mar-02 Sep-02
Domestic corporates in good shape, some concerns in ANZIB offshore
>BB- = B+ B, B-, CCC & non-accrual
AAA to BBB+
BBB to BBB-
BB+ to BB
BB-> BB-
$40.8bn $38.7bn
C&IB, Asia & GTS Risk Grade Profile*
B+ to CCC 3.0% 3.2% 2.4% 4.5% 2.7% 4.1%
Non-accrual 1.3% 1.1% 0.7% 1.9% 4.1% 4.6%
$39.4bn
* Risk grade profile by outstandings
6.4% 6.8% 8.7%3.4% 2.5%
3.8%12.9% 15.3% 13.2%
30.0%33.3% 29.9%
44.4%42.1%47.3%
Sep-01 Mar-02 Sep-02
$15.9bn $15.0bn $14.2bn
ANZIB Risk Grade Profile*
19 2002 Annual Results
6.7%0.8%
8.7%
21.2%
62.6%
Sep-02
Global telecommunications portfolio in reasonable shape
50%
12%
35%
3%
Aust/NZ (97.6% Investment Grade)
Americas (69.3% Investment Grade)
UK/Europe (71.1% Investment Grade)
Asia (34.5% Investment Grade)
Exposure by geography
83.8% investment grade
Telco Risk Grade Profile*
4.8% $0.3bNon Accrual
1.9% $0.1bB+ to CCC
$5.5bTotal Limits (AUD)
AAA to BBB+
BBB to BBB-
BB+ to BBBB->BB-
>BB- = B+ B, B-, CCC & non-accrual*Risk grade profile by limits
$3.4b
$1.2b
$0.5b
$0.4b
49
4
3
# of customers
20 2002 Annual Results
8%1%
24%
21%
46%
Sep-02
Global energy portfolio – some issues, but containableGlobal Energy Portfolio*
AAA to BBB+
BBB to BBB-
BB+ to BB
BB-
>BB- 16%
36%
16%
32%
Sep-02
US Energy Portfolio
>BB- = B+ B, B-, CCC & non-accrual
(AUDm)Total Limits $9.6bn $2.2bnB+ to CCC 4.8% $0.46b 12.2% $0.27bNon Accrual 3.2% $0.3b 4.0% $0.09b
Exposure by geography
53%
25%
9%
9%4%
Aust/NZ (77.5% Inv Grade)
Americas (43.5% Inv Grade)
UK/Europe (64.6% Inv Grade)
Asia (61.0% Inv Grade)
Middle East (98.0% Inv Grade)
$4.5b
$2.0b
$2.3b
$0.8b
*Risk grade profile by limits
$0.7b
$0.36b
$0.8b
$0.36b
7812
5
# of customers
265
2
# of customers
21 2002 Annual Results
40%
50%
60%
70%
80%
90%
100%
110%
120%
130%
140%
Top 10 exposures significantly reduced
Top 10 committed exposures
Top 10 exposures as % of ACE
Sep 01 Sep 02
Limits represent total 7 month limits excluding uncommitted and non-recourse, net of credit derivatives
excludes non-recourse and uncommitted facilities
0 250 500 750 1,000 1,250
Funded Unfunded
S & P Rating
AA-
AA+
AAA
BBB+
A
AA-
AA-
AAA
BBB+
A-
22 2002 Annual Results
Specific provisions again impacted by large corporate collapse
0
50
100
150
200
250
300
350
400
Mar-98
Sep-98
Mar-99
Sep-99
Mar-00
Sep-00
Mar-01
Sep-01
Mar-02
Sep-02
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Net specific provisions - $m (LHS)% International SPs (RHS)ELP charge - $m (LHS)
Provisions$m Single
customers2nd half Specific
Provisions by size
• Only 4 customers with specific provisions greater than $10m
< $5m
$5m - $10m
$10m - $20m
$20m - $50m
1customer
1customer
>$100m2
customers
23 2002 Annual Results
869
5950
623651 681
388
80
792
523
37
643
0
200
400
600
800
1000
1999
2000
2001
2002
1543
1391
12601203
1662
628
770699
657
900
0
300
600
900
1200
1500
1800
1998 1999 2000 2001 20020.0%
0.5%
1.0%
1.5%
Non-accrual loans have decreased due to domestic reductions
Gross Non-Accrual Loans (LHS)
Net Non-Accrual Loans (LHS)
$m
Non-Accrual Loans/ Loans & advances (RHS)
Historic
Aust InterNZ
GeographicGross Non-Accrual Loans
$m9%78%
% of total lending assets13%
24 2002 Annual Results
New non-accruals dominated by 2 large customers over each of the past 2 years
GeographicNew Non-Accrual Loans$m
1,029
931
1,3571,285
1,395
0
300
600
900
1,200
1,500
1998 1999 2000 2001 20020.0%
0.5%
1.0%
1.5%
HistoricNew Non-Accrual Loans (LHS)
New Non-Accrual Loans/Loans & advances (RHS)
2 Customers
2 Customers
0
100
200
300
400
500
600
700
800
900
Mar
-99
Sep
-99
Mar
-00
Sep
-00
Mar
-01
Sep
-01
Mar
-02
Sep
-02
Aust/NZ UK/US Asia Other Inter
$m
25 2002 Annual Results
Overall - provisioning levels strong
0.96
0.88
1.051.06
0.70
0.75
0.80
0.85
0.90
0.95
1.00
1.05
1.10
1.15
1.20
ANZSep 02
CBAJun 02
NABMar 02
WBCMar 02
GP/RWA’s%
0
20
40
60
80
100
120
140
160
180
200
ANZ
Austr
alia
Cana
da
Germ
any
France UK
%Provisions/Non Accrual Loans
Source: CSFB
26 2002 Annual Results
Cumulative ELP well above specific provisions
0
500
1000
1500
2000
2500
3000
3500
1997 1998 1999 2000 2001 20020
100
200
300
400
500
600
700
ELP (LHS) SP (LHS)
Cumulative difference (RHS) Cum + $250m top up (RHS)
GP top up$m $m
27 2002 Annual Results
Outline
• Result review
• Credit Quality
• Capital– Global comparison
28 2002 Annual Results
3.25%
3.75%
4.25%
4.75%
5.25%
5.75%
6.25%
6.75%
7.25%
7.75%
AN
Z S
ept
02
NAB
CBA
WBC
*
CIB
C
HSBC
HBO
S
Bar
clay
s
RBC
ANZ’s adjusted common equity to RWA in line with peer average
Notes• Excludes mortgage servicing rights.• Calculation excludes the fact that the Australian banks’ GP/RWAs is approx. 40bp higher than the
average of the UK and Canadian banks.• * WBC adjusted for acquisitions and buyback
Target range
• ACE ratio at top end of target range
• Increasing possibility of buybacks over the next 12 months
ACE/RWA
29 2002 Annual Results
Summary
• Solid result in more challenging times, driven by healthy income growth
• Consistent earnings momentum
• Investing for growth in our businesses
• Credit quality strong in Australia, but some offshore issues we are dealing with
• Remain well provisioned
• Capital position is strong
• Leadership in disclosure and transparency
John McFarlaneChief Executive Officer
24 October 2002
31 2002 Annual Results
10241106
1480
17471870
2168
0
500
1000
1500
2000
2500
3000
3500
4000
4500
5000
5500
6000
6500
7000
7500
1997 1998 1999 2000 2001 2002*0
250
500
750
1000
1250
1500
1750
2000
2250
2500
Profit (RHS) Revenue (LHS)Expenses (LHS) Provisions (LHS)
Building a credible track record $m $m
*excludes significant
transactions
32 2002 Annual Results
In 2002 we made progress with all stakeholders
• Shareholders – Delivered on commitments with EPS at the upper end of expectations
• Staff – Satisfaction now 78%, up 16% following Breakout
• Customers – 10 customer charter promises, strong restoring customer faith pilot results
• Community – New community fund, matched savings a/c
33 2002 Annual Results
Delivering on our commitments to shareholders
• Specialised business units performing well– 14 of 16 recorded higher profits year on year
• Specific provision unusually high, but cumulative specifics well covered by cumulative ELP from inception in 1997
• Major new governance and transparency initiatives– Substantially enhanced disclosure on capitalised expenses,
asset quality, options expense, compensation– Upgraded audit policy introduced– Recognition for disclosure and transparency– Remuneration practices substantially reformed
34 2002 Annual Results
Executive options will only reward out-performance against market
Year 1 Year 2 Year 3 Year 4 Year 7 etc…
S&P200BAIANZ Share Price
Executives rewarded for value premium after allowing for market growth
ANZ share option indexed by movement in the S&PAB200I (The value below this line is passed to executives under a conventional option)
Each 1/2 year the options will be issued at the prevailing weighted average five day price
Standard TSR Option strike price
Price
35 2002 Annual Results
Delivering for staff, and increasingly a preferred employer
62
4046
78
6571
0
10
20
30
40
50
60
70
80
90
Satisfaction ANZ Regard ANZ Values
2001 2002
0
2000
4000
6000
8000
10000
12000
2001 2002
Graduate Applications
225 positions
Staff satisfaction up Strong employment brand%
36 2002 Annual Results
New customer initiatives getting real traction
32
85
127
96
159181
020406080
100120140160180200
Opene
d
Close
d Net
Opene
d
Close
d Net
2001 – prior corresponding
period
2002 – 30 weeks since
launch
Net new account openings up 165%*000’s
Indicators
Revenue growth 5.1% 4.0%
Staff advocacy 65% 62%
Customer satisfaction 6.8 6.6
FUM growth 8.0% 6.2%
Vic Other States
2H 2002
Key indicators show Restoring Customer Faith program is
beginning to deliver
165%
* Victoria RCF pilot
37 2002 Annual Results
Current performance issues addressed
Offshore credit losses• Reductions in credit limits• Re-focus strategically
Consumer Finance 2nd half• Management reorganisation• Restructure programs
Technology project benefits • Wind down of major projects• Appointed MD major programs
JV performance below plan • Accelerate integration• Capital return hedged
NZ consumer satisfaction • Greater local autonomy and resourcing• Roll out Restoring Customer Faith
Issue Response
38 2002 Annual Results
Clear strategic investment priorities
Asia/Pacific
Global Businesses
Domestic Businesses
Options
Refocus
Invest in options for longer term
Lower risk orientation Eliminate concentrations
Invest for growth and positionGrow
39 2002 Annual Results
Opportunities for growth
Personal Banking• Full rollout Restoring Customer Faith• Expand network in growth locations
• Autonomous customer organisation• Rollout Restoring Customer Faith
Wealth Management • Maintain high investment spending• Lower profit volatility from JV
Institutional & ANZIB • Leverage leading relationship position• Leverage business integration synergies
Corporate & SME• Investment spending budgeted• Leverage business integration synergies
Opportunity Approach
New Zealand
40 2002 Annual Results
Key priorities for 2003
• Rollout Restoring Customer Faith, reconnect with community
• Complete JV integration. Leverage distribution opportunity
• Reposition cards and mortgages for tougher environments
• Narrow focus of offshore activities to reduce risk
• Capture share of cyclical upswing in corporate lending and SME
• Implement three major strategic cost programs, fewer projects
• Accelerate shift in performance culture and identify and develop the next generation of leaders
41 2002 Annual Results
2003 targets stretching but unchanged
EPS growth
ROE
Cost-income ratio
ACE Ratio
Credit rating
2003 Target
10%
20%
45%
5.25% - 5.75%
AA-
2001
10%
20.2%
48.0%
5.9%
AA-
2002*
17%
21.6%
46.0%
5.7%
AA-
*excluding significant transactions
42 2002 Annual Results
Summary – delivering on our commitments
• Exceeded targets in a difficult year
• Specialisation strategy working
• Becoming employer of choice
• Increasingly delivering for customers and the community
• Risks being addressed
• Moving from “perform” to “perform and grow”
2003 target 10% EPS growth
Copy of presentation available on
www.anz.com
44 2002 Annual Results
The material in this presentation is general background information about the Bank’s activities current at the date of the presentation. It is information given in summary form and does not purport to be complete. It is not intended to be relied upon as
advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. These
should be considered, with or without professional advice when deciding if an investment is appropriate.
For further information visit
www.anz.comor contact
Philip GentryHead of Investor Relations
ph: (613) 9273 4185 fax: (613) 9273 4091 e-mail: [email protected]
2002 Annual Results
Supplementary Information PackAustralia and New Zealand Banking Group Limited
24 October 2002
46 2002 Annual Results
Additional information on strategy
47 2002 Annual Results
Our growth philosophy unchanged – but primary focus on organic out-performance
Organic out-performance
Portfolioreshaping
Transformationalmoves
• Extend specialisation• Grow customer
numbers• Increase share of
wallet• Drive productivity
• Revenue growth materially higher than expense growth
• Take business units to sustainable leadership positions
• Build a range of strategic options
Our targets
• Invest in high growth areas• Build specialist capabilities• Exit weak positions• Risk reduction
• Step changes in positioning• Creating new growth options• Proactively shaping industry
48 2002 Annual Results
0
10
20
30
40
50
ANZ CBA NAB WBC
Consumer portfolio – significant opportunity for ANZ in domestic markets
Share of Customers*
Wallet Share*
Priorities
• Deliver on promise of Restoring Customer Faith
• Improve community perceptions
• Deliver on JV
• Continue product innovation
• Utilise CRM capabilities
• Target market share growth of 1% pa in key markets
0
10
20
30
40
50
60
ANZ CBA NAB WBC
%
%
* source: Roy Morgan Research
49 2002 Annual Results
-10
-5
0
5
10
15
1990
1992
1994
1996
1998
2000
2002
2004
2006
Corporate portfolio – positioned for upturn, targeting fee income
System Business Credit Growth*
5765
4335
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Today 2005Aspiration
Non-Interest Interest
Corporate Portfolio Revenue Mix
• Capture expected stronger lending growth from SMB and middle market corporates
• Focus on fee income in institutional business
%
* Forecasts – economics@anz
50 2002 Annual Results
C&IB successfully managing the transition to lower balance sheet intensity
331
510
377
642
0
100
200
300
400
500
600
700
NPAT NIACC
2001 2002
14%
26%
0
50
100
150
200
250
1999 2000 2001 20020
5
10
15
20
25
30
35
40
45
50
Lending Fees Balance Sheet
Higher lending fees, flat balance sheet
NIACC growth greater than profit growth
51 2002 Annual Results
Asia/Pacific – create low risk growth options
• East Asia and the Pacific are our priorities
• Focus on modest, low risk options in the Asian consumer sector
• Leverage Panin experience and our core capabilities
• Strengthen position in the Pacific
PacificEast Asia
52 2002 Annual Results
We will continue to shift the portfolio towards more attractive segments
Weak Strong
Low
High
Mark
et
Att
ract
iven
ess
Current ANZ Position
Wealth
Cards
ConsumerBanking
SmallBus
ANZIBCorporate
AssetFinance
Mortgages
15 - 20%
35 - 45%25 - 35%
5 - 10%
Source of profit - today
< 10%
5 - 10%
Source of profit ~2005
~80%
ANZPosition
High
LowWeak Strong
Mar
ket
Att
ract
iven
ess
53 2002 Annual Results
Additional information on results
54 2002 Annual Results
0 200 400 600 800
A diversified portfolio performing well
Personal Customers
Corporate Businesses
ANZIB
Mortgages
Small Med Business
Consumer Finance
Asset Finance
Group Treasury
47
61
23
10
27
50
10
49
573
527
311
246
157
149
102
124
9%
13%
8%
4%
21%
51%
11%
65%
2002 NPAT Change from 2001
2002 NPAT $m
2002 NPAT increase
2002 NPAT decrease
2001 NPAT
55 2002 Annual Results
2.35
1.61
1.15
3.20
2.79
2.25
1.21
1.16
2.84
3.06
3.93
2.83
-
0.50
1.00
1.50
2.00
2.50
3.00
3.50
4.00
4.50
Sep-00
Mar-01
Sep-01
Mar-02
Sep-02
Corp Bkg Bus ANZIBMortgages Asset FinPersonal Group
Interest margins stable, lending and deposit volumes up
%Interest Margins
92.8
53.9
83.0
46.0
57.2
88.6
45.3
61.6
43.6
20
30
40
50
60
70
80
90
100
Mortgages Business Deposits
Sep-01 Mar-02 Sep-02
Average Lending & Deposit Volumes
$b
* Business Lending includes Corporate, ANZIB and Small Business Segments
56 2002 Annual Results
Underlying expense growth of 2.3%
3153
3081
3092
20
72
31
3000
3020
3040
3060
3080
3100
3120
3140
31602001
AN
Z/J
V
Acq
uis
itio
ns
& F
X I
mpact
Adju
sted
Under
lyin
gG
row
th
2002 A
dj
2.3%
$m
• Computer expenses increased by 16%, reflecting:
• depreciation and amortisation charges up 30%
• software purchases up 28%
2%
57 2002 Annual Results
Executive options will only reward out-performance against market
Year 1 Year 2 Year 3 Year 4 Year 7 etc…
S&P200BAIANZ Share Price
Executives rewarded for value premium after allowing for market growth
ANZ share option indexed by movement in the S&PAB200I (The value below this line is passed to executives under a conventional option)
Each 1/2 year the options will be issued at the prevailing weighted average five day price
Standard TSR Option strike price
Price
58 2002 Annual Results
Additional credit quality information
59 2002 Annual Results
House prices – unemployment a key driver
-20
-10
0
10
20
30
40
50
60
1981
1983
1985
1987
1989
1991
1993
1995
1997
1999
2001
-3
-2
-1
0
1
2
3
4
5
Sydney House PricesChange in Unemployment
-20
-10
0
10
20
30
40
50
60
1981
1983
1985
1987
1989
1991
1993
1995
1997
1999
2001
-8
-6
-4
-2
0
2
4
6
Sydney House Prices
Change in Mortgage Rate
Sydney house prices v change in unemployment
Sydney house prices v change in interest rates
Ch
an
ge in
Syd
ney H
ou
se P
rices (%
)
Ch
an
ge in
Syd
ney H
ou
se P
rices (%
)
Ch
an
ge in
NS
W u
nem
plo
ym
en
t (inverte
d sca
le)
Ch
an
ge in
mo
rtgag
e ra
tes (in
verte
d sca
le)
60 2002 Annual Results
4
6
8
10
12
14
16
18
90 92 94 96 98 00 02 044
5
6
7
8
9
10
11
12
90 92 94 96 98 00 02 04
Key drivers of house prices expected to remain benign
Unemployment Mortgage rates% %
Source: economics@anz
61 2002 Annual Results
Scenario analysis from ANZ economics
0
2
4
6
8
10
12
14
16
18
20
1996/9
7
1997/9
8
1998/9
9
1999/0
0
2000/0
1
2001/0
2
2002/0
3
2003/0
4
2004/0
5
2005/0
6
Main Case Stronger Case Weaker Case - Domestically Driven Weaker Case - Globally Driven
0
2
4
6
8
10
12
1996/9
7
1997/9
8
1998/9
9
1999/0
0
2000/0
1
2001/0
2
2002/0
3
2003/0
4
2004/0
5
2005/0
6
Housing credit growth Business credit growth
62 2002 Annual Results
Assumptions underlying scenario analysis
Main case• Global economy: moderate rebound in
global economy• Moderate tightening in policy - 50 bps
over the next 12 months• Moderating house price gains (3-5%)• Housing investment falls, consumption
slows, but business investment picks up
Stronger case• Global economy: as per main case• Monetary policy as per main case• Ongoing house price gains (8-12%
growth)• Consumption & business investment
continue to grow firmly• Credit growth strong
Weaker case - domestically driven• Global economy: as per main case• 3x50bp interest rate rises up to Mar
quarter 2003• Negative 3% house prices • Flow through to weaker employment,
business investment and housing construction and turnover which in turn feed through to Credit and deposit volumes
Weaker case – globally driven• Global economy sharply weaker - double
dip US recession• Interest rates cut to 4.00%• Negative 6% house prices (peak to
trough)• Negative employment growth, mild
recession, much weaker business investment which in turn feed through to Credit and deposit volumes
Source: economics@anz
63 2002 Annual Results
0 50 100 150
ConsumerFinance
CBB
Asset Finance
GSF
Personal
Mortgages
SME
CF&A
GFX
0
50
100
150
200
250
300
350
400
GFX
CF&A SM
E
Mortg
ages
Perso
nal B
ankin
g GSF
Asset F
inance CB
B CF
SPELP
0
20
40
60
80
100
120
140
160
180
GFX
CF&A SM
E
Mortg
ages
Perso
nal B
ankin
g GSF
Asset Fina
nce CB
B CF
SP
ELP
Specific provisions in most businesses lower than expected losses
SP’s v ELPSep 02 Year
SP’s v ELPSep 01 Year
$m
$m
Specific Provisions Sep 02 v Sep 01
$mLower SP
Higher SP
356
64 2002 Annual Results
Fallen Angels phenomenon continues
March 2001 ratings for Full Year 2002 new non accrual loans
• Speed of collapse difficult to model
• We continue to diversify the portfolio
• SCCL’s further reduced and refined
B4%
BB1%
CCC9%
BBB + to BBB-86%
65 2002 Annual Results
Offshore SCCLs now in place
60%
100%
Australia/New Zealand OffShore Corporates
Comparative SCCL Customer Limits
25%
75%
100%
80%
> 100%Security
< 100%Security
Lending type SCCL % for offshore Corporates (excl. GSF)
indicative based on BBB- grading
Direct Exposure(Including on and Off Balance sheet)
Indirect or Contingent Exposure
Market Related
Exposures
Capped at AUD 300m
Capped at AUD 100m
GSF Direct Exposures capped at AUD 450m for > 100% Security and AUD 200m for < 100% Security
66 2002 Annual Results
Offshore lending assets decreasing as a proportion of total lending assets
70% 69% 70% 73% 77% 76% 78%
15% 15% 13% 13%12% 13% 13%
15% 16% 16% 14% 11% 11% 9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1996 1997 1998 1999 2000 2001 2002
Australia NZ International
67 2002 Annual Results
Increased industry diversification
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
16.0%
18.0%
Co
mm
erc
ial
Pro
pert
y
Man
ufa
ctu
rin
g
Reta
il T
rad
e
Fin
an
ce -
Ban
ks
Wh
ole
sale
Tra
de
Ag
ricu
ltu
re
Bu
sin
ess
Serv
ices
Fin
an
ce -
Oth
er
Cu
ltu
ral
& R
ec
serv
ices
Acc
om
m,
Pu
bs,
Clu
bs
Tra
nsp
ort
&S
tora
ge
Oth
er
1993 2002
% of Group Lending Assets(Aust/NZ)
Policy Cap
68 2002 Annual Results
Industry exposures – Australia & NZ
0.0bn
0.5bn
1.0bn
1.5bn
2.0bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
3.5%
4.0%
0.0bn
0.5bn
1.0bn
1.5bn
2.0bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
0.0bn
0.2bn
0.4bn
0.6bn
0.8bn
1.0bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
3.5%
4.0%
0.0bn
0.2bn
0.4bn
0.6bn
0.8bn
1.0bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
0.0bn
0.5bn
1.0bn
1.5bn
2.0bn
2.5bn
3.0bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
5.0%
10.0%
15.0%
Health & Community Services
Mining
Cultural & Recreational Services
Personal & Other Services
Forestry & Fishing
Communication Services
0.0bn
0.2bn
0.4bn
0.6bn
0.8bn
1.0bn
Sep-99 Sep-00 Sep-01 Sep-020.0%1.0%2.0%3.0%4.0%5.0%6.0%7.0%8.0%9.0%10.0%
Lending Assets (AUDm)% of Portfolio (RHS scale)% in CCR 7D-8G (RHS scale)% in CCR 9-10 (RHS scale)x
69 2002 Annual Results
Industry exposures – Australia & NZ
0bn
1bn
2bn
3bn
4bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
0bn
1bn
2bn
3bn
4bn
5bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
Finance - Other
Finance – Banks, Building Soc etc.
0bn
1bn
2bn
3bn
4bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
1.0%
2.0%
3.0%
4.0%
5.0%
0bn
1bn
2bn
3bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
Transport & Storage
Accommodation, Clubs, Pubs etc.
0bn
1bn
2bn
3bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
0.0bn
0.5bn
1.0bn
1.5bn
2.0bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
Utilities
Construction
Lending Assets (AUDm)% of Portfolio (RHS scale)% in CCR 7D-8G (RHS scale)% in CCR 9-10 (RHS scale)x
70 2002 Annual Results
Industry exposures – Australia & NZ
0bn
2bn
4bn
6bn
8bn
10bn
12bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
0bn
2bn
4bn
6bn
8bn
10bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
Real Estate Operators & Dev.
Manufacturing
0bn
2bn
4bn
6bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
0bn
2bn
4bn
6bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
Retail Trade
Wholesale Trade
0bn
1bn
2bn
3bn
4bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
0bn
1bn
2bn
3bn
4bn
Sep-99 Sep-00 Sep-01 Sep-020.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
Agriculture
Business Services
Lending Assets (AUDm)% of Portfolio (RHS scale)% in CCR 7D-8G (RHS scale)% in CCR 9-10 (RHS scale)x