2. Ian Holloway - MHRA

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    Safeguarding public health

    MHRA Inspections cold-chainme c nes an oo

    Ian Holloway

    Temperature Monitoring Educational Meeting

    24 June 2010

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    Sections

    with international and national transport and

    local storage of cold chain items

    S2 Quality systems, deviations and investigations what are the Regulators concerns?

    S3 Common deficiencies blood bank inspections

    .technologies

    Slide 2

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    S1

    Longer supply chains and consolidation of globalmanufacturing

    More cold-chain products and requirements forspec a s pp ng empera ures

    More clinical trials and transport of Investigational

    Increasing expectations from Regulators for,

    Global warming as a reality

    Dela s caused b lobal securit re uirements

    Slide 3

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    The complexity of global supply-chains across

    continents and time-zones is such that we havelimited knowledge of the actual journey

    conditions and a fault-free ourne is a hi h

    target to achieve...

    Slide 4

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    Distribution sector drivers

    Shipping Studies

    Validated

    Some validation

    Mixed Logistics

    No validation

    -

    Leftwards (Improvement) Drivers

    Making the chain resistant to counterfeits

    Regulators seeking assurance of GMPstandards

    Availability of better services/equipment

    Rightwards (Worsening) Drivers

    Big pharma outsourcing to contractors in India and China

    Virtual companies having less product and technical

    knowledge

    Slide 5

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    Major recall of products shipped to UK and The

    -

    111 Product Lines

    30 to 50 days

    This picture is for illustration

    its operators are not in any way

    associated with the incident

    cited here.

    Slide 6

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    Unacceptable sea transit of generics from India to the UK

    Unacceptable shipment data was not examined by the QP prior to batchapproval

    One datalogger in a 40 foot container and location was unknown and notjustified

    Datalogger sampling time not specified varied from 30 mins to 4 hours

    Extreme temperature and humidity seen. Water leak in container?Temperature and humidity cycled on 24 hour basis

    One company produced a stability study 3 days at 50C which was notrepresentative of conditions experienced

    Some API and bulk tablets shipped was packaging adequate?

    Goods went from Mumbai to Colombo. Sat on docks for 2 days. Co only

    Slide 7

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    Some potential problem areas with air freight

    1.Air ort coldroom o erates at 0/1C 7. Product is shi ed b road to

    -used mainly for flowers

    2. Load is split between different-

    another airport

    8. Cargo area is long distance from

    different temperatures

    3. Load is left on the ramp in high or

    9. Large temperature variations

    within an aircraft hold

    4. Load is bounced off the aircraft -passengers take priority

    .

    freight forwarder, ramp staff andairline staff

    . o ea ng s no urne on y

    the pilot

    6. Plane transfer is scheduled for a

    . o access poss e o op-up

    dry-ice

    12. Customs open the container topublic holiday inspect the contents

    Slide 8

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    Some potential problem areas with road freight

    1. Poor loadin resultin in bad air 7. Unit ma ed and validated for full

    circulation

    2. Incorrect set-point on fridge unit

    load then used with part loads

    8. Doors left open for excessive-.

    of vehicle

    4. Fridge unit switched off during

    9. Seals and insulation become

    damaged

    5. Blocked circulation passages inthe floor

    .

    11. Vehicle designed for long single-drop trips is used for local deliveries

    . oa an ra er are no coo

    before loading

    . e ros cyc e oes no opera e

    correctly

    Slide 9

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    Some potential problem areas with coldrooms

    1. Alarms set to wron values after 7. Seals and insulation become

    maintenance

    2. Items not unpacked before

    damaged

    8. Condensate drain in poor location

    3. Excessively full resulting in poor

    air circulation

    .

    9. Dirty fan unit and blades

    10. Backup power supply missing or

    .

    5. Items stored on floor6. Inadequate segregation between

    11. Used to store products withtighter storage limits than the room

    accep a e an re ec e s oc es gn

    12. Not remapped or validated after

    changes to the storage layout.

    Slide 10

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    Things are becoming harder!

    + +

    =

    Increasing Regulatory Expectations..

    Slide 11

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    A proposed way forward to provide more and better

    n orma onA Regulatory GapRegulatory Gap exists in some transportation systems

    ,documented to normal GXP standards

    ov ng e en re ranspor sys em owar s aenvironment (especially in cases where logistics companiesare not s ecialised Pharma o erators

    QP may be able to certify parts of the chain as GXP-

    GXP elements

    ove rom severa s pp ng

    documents towards a

    Distribution Batch Record

    Slide 12

    Release System

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    Quality and deviationsS2

    Ade uate Resources

    Financial pressure. How to quantify?

    + Documented. PQR addsmetrics

    +

    ta an management comm tmentVague and unmeasurable

    QUALITY ??

    Slide 13

    Ian Holloway 2009

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    Quality commitment

    and adequate resources is unlikely to result in the

    manufacture and supply of quality pharmaceuticals

    Too often inspectors see a quality system without a

    The Quality System can be run as a bureaucratic

    managers or staff.

    Slide 14

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    Temperature deviations: practical considerations

    and staying in compliance

    Regulators are concerned that in fragmented, non-

    deviation capture rate

    Low deviationNot considered in product release

    capture Compromised product supplied

    No investigation or CAPAThe Harm Cycle can repeat

    Slide 15

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    Investigations need good data and good quality

    informationWhat are we missing?

    Deviations and data

    Number of samples

    Quality

    Slide 16

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    Frequent problems the MHRA finds with investigations

    Investigations should be thorough with timelines

    notified to the Regulator

    Investigation concludes the most probable cause as the origin

    Retraining may solve part of the problem but the

    systems may also need to be improved

    Outcome is not notified to sister-sites with similar operations

    Slide 17

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    Six suggestions for improving the deviation capture rate

    Ensure that all contractors and service providers have ae ep one con ac num er ea y w opera on orreporting real and suspected problem issues

    ave a s an ar scr p an repor orm o cap ure eyinformation

    uca e emp oyees o ensure a n orma on repor e o ewrong person or department is still captured and acted upon

    Ensure Regulatory Departments in non-EU countries are fullyinformed about the EU QP system

    Have frequent meetings between the QP and RegulatoryDepartments

    Slide 18

    Have robust change-control systems in place

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    Key areas for an effective transport strategy

    Robust Quality Systems integrated with ICH and EU

    Strate trans osed into cor orate olic uidelines andSOPs

    s a s enc mar s an s an mon or w e ec veauditing programme

    Ensure management are aware of ongoing performance data

    and audit results

    Take prompt action to terminate or change provider if

    Slide 19

    per ormance e er ora on s s gn can

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    S3

    Slide 20

    This section credit -Stephen Grayson Blood bank inspections Common

    Deficiencies Mar 2010 on www.transfusionguidelines.org.uk

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    Common deficiencies blood banks

    Slide 21

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    Common deficiencies blood banks

    Slide 22

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    Common deficiencies blood banks

    Slide 23

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    Common deficiencies blood banks

    Slide 24

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    Common deficiencies blood banks

    Slide 25

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    Common deficiencies blood banks

    Slide 26

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    S 4

    Practical points and questionsFrequency of checking alarms

    ee y an mpor an o ensure correc se ngs a ermaintenance visits

    Alert alarm to operate before Action alarms.Delay periods to be reasonable and not allow product

    .

    Alarm logs to be provided with suitable annotation wherenecessary

    ignoring alarmsNo delays on core temperature monitoring

    Slide 27

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    rac ca po n s an ques onsWhen to discard product after excursions

    When there is no supporting stability data

    When there is any doubt about quality/efficacy

    Discuss the concerns with the maker or MHRA

    Can another user in the chain also expose the product to

    adverse conditions

    Selection of temperature ranges

    Must be suitable for all roducts stored in the area

    Ensure units are run at mid-range whenever possible

    Allow for accuracy of measuring system (+/- 0.5 degC)

    Slide 28

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    Practical points and questionsTemperature monitoring in transit

    Transit should be regarded as storage

    Transit is inherently variable

    Identification of where/causation of transit excursions is

    beneficial

    now e ge o empera ure con ro an mon or ng sys ems

    Where are the control and recording probes

    What does the alarm mean

    What are the set-points

    What security measure are in place

    What is the effect of ower failure/ backu batter

    Slide 29

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    Practical points and questionsCalibration

    a ra on s a e racea e o na onastandards

    Calibration documents to be reviewed

    Frequency normally yearly or aftermajor changes

    ValidationFollow a written protocol, documented

    Periodic revalidation a normal GMPrequirement

    Princi les of Qualit b Desi n shouldbe considered

    Slide 30

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    Practical points and questions

    Paper and electronic storage records

    Shall be kept for at least 15 years

    Electronic data may need to be migrated to new system

    Pa er records ke t in secure archive with fireprevention systems

    en ours coverage

    Continuous 24/7 alarm monitoring

    Staff cover and contingency arrangements

    Alternative storage areas to move stock

    Emergency maintenance cover available

    Slide 31

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    Technology availability dataloggers

    Dataloggers are readily readily available and not too

    expensive

    Many can generate a PDF file at the recipient site

    with no additional software

    They can be read at the recipient site and not be

    subject to delayed reading at the originator site

    more thorough investigations

    is mishandled this becomes known

    They facilitate continuous improvement by showingthe date, time and approximate location where

    problems occurred

    Slide 32

    ey can a so recor um y

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    Technology availability - expensive originator product

    Envirotainers are active heating/cooling units

    which are battery-powered.

    They can maintain set product temperatures

    for several days.Some require dry-ice

    Typical set-point range +2 to +25CPhoto:Envirotainer

    Operational temperatures for unit -30C to+49C

    Other competitor products now marketed egAcuTemp RKN. Has 3 active probes plusambient temperature record and record of

    Good for high-value and small volumes. Several airlines and blue-chip

    Slide 33

    cold-chain providers offer these services

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    Specialist road transport providers

    Canadian company uses vehiclesfitted with two fridge units each has anindependent fuel tank.

    Site has dedicated cleaning facility.ns e s s eame an r nse a er

    each trip

    ree emp pro es n eac ra er p us

    manual checks every two hours

    transfer at 2-8 C.

    Slide 34

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    Specialist shipper providers

    UK company with pre-qualified

    shi ers which are claimed to maintain

    +15 to +25C for up to 96 hours

    which can be conditioned at room

    temperatures and recycled

    Volumes range from 10 to over 300litres

    Slide 35

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    Other specialist service providers

    World Courier are a global cold

    have GMP compliant storage

    facilities in may countries.include expedited customsclearance

    Many airlines are now offering France, BA, Austrian Airlines etc

    Companies listed on slides 32 to 36 are

    representative and there are additional

    companies that can also be regarded as

    Slide 36

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    Involvement of the Qualified Person in the distribution

    -

    manufacturer do not affect adversely the quality of the

    product that the organisations involved in the distribution chain are

    approved by the MA holder

    a ec n ca agreemen s are n p ace w ese

    organisations

    that the distribution chain has been validated

    that effective communication can be maintained throughoutthe chain in the event of recalls

    Slide 37

    C l i

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    Conclusion

    ere s ncreas ng concern y egu ators t at co c a n pro ucts

    products are being damaged during shipment or storage at unacceptable

    temperatures and humidities

    Validation/Qualification is a normal GMP requirement. Increasing

    re ulator interest in movin the entire su l -chain nearer to a normalGMP environment

    - ,

    needs to be considered early in the process

    any stage in the products shelf-life

    pec a se ue-c p serv ces an sys ems or mon or ng, s orage an

    distribution are increasingly available

    Slide 38

    [email protected]