Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS

ManageNow®

FTS Solutions for Dynamic Infrastructures management

Eduard Slobozeanu, Sales Specialist Servers & Storage

September 2009

© Fujitsu Technology Solutions 2009 All rights reserved1

IT infrastructures

Development of IT spendings

Source: IDC

Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS2

IT Infrastructure Management

Company Sectors

WEBSAP

Mail HRetc.

Virtualization High Availability

Server StorageNetwork

Clients

Hardware

Operating Systems

Services/Processes

ApplicationsI T I n f r a s t r u c t u r e

Business Processes

Applications

Customer Pain Points: Need for cost reduction Control and monitor the entire data center Consolidate various management tools and monitors Manage complex software dependencies

Monitoring Services

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Business Needs of different organizational tiers

C-Level (CTO, CFO, CIO, …)

Cost reduction Support of business needs Agility

Reliability, stability & KPI controlling Data Center Process Automation Transparency and flexible billing

models

Reduction of complexity Performance monitoring & analysis Documentation and SLA reporting

Availability Cost transparency Reliable SLA based IT-Operations

Middle Management (Data Center Manager, …)

IT-Specialist (Administrator, Operator, …)

Customers (Outsourcing end user, …)

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The future of infrastructure and operations

Understanding the Real Cost of an IT Management ProductKey Findings In response to the current economic crisis, IT organizations are reviewing their

management software inventories IT organizations rarely calculate life cycle costs for IT operation products The initial product license price can be a small percentage of overall, ongoing

operation Life cycle costs, which can be more than three times the original product cost during a five-year period

Recommendations: Reduce operating license costs by purchasing products that are easy to implement

and require minimal customization … Source: - Gartner: G00165072

ManageNow®

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Main Features: Standardized Management of heterogeneous infrastructures Fully automated management of operating systems,

software and assets Controlling and monitoring of the entire data center Easy integration of various IT Management tools and monitors

ManageNow® - platform-independent IT Management solution

WEBSAP

Mail HRetc.

Virtualization High Availability

Server StorageNetwork

Clients

I T I n f r a s t r u c t u r e

Business Processes

Applications

ManageNow® ManageNow® Key Values Optimizes the daily Data Center operation Vendor independent - supports Fujitsu IT

infrastructure products and also other platforms

Seamless integration with major IT Management solutions

Increased Data Center availability and productivity

High reliability due to field proven best practice concepts - more than 10 years experience

Flexible extendable according to business needs

Rapid go live - 1 week kick start program Fast ROI – typically achieved after the build

phase Up to 65% less implementation costs -

compared to classic approach Cuts operating costs up to 40%

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The building blocks of ManageNow®

Based on Enterprise IT Management Standard Products

Fujitsu Software Extensions

Fujitsu Blue Prints & Best Practice Concepts

Fujitsu Maintenance and Support

Fujitsu Methodology

Standardized Integration Services

ManageNow®

ManageNow® solutions enable a highly automated integration of Enterprise IT Management with cost reduction up to 65%.

Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS7

Customer pain points Control and monitor the entire data center

Observe various management tools and monitors

No master control station for operators

Need for cost reduction in the data center operating

Customer Value by ManageNow®

Consolidation of multiple monitors to a central view

CIO cockpit, for all business critical processes

Time saving through highly standardized, tested and automated installation and configuration

Benefit from the FTS best practice experience

Reduction of implementation cost up to 65% and operation costs up to 40%

ManageNow® Solution Offering ManageNow® for NSM Network & System Management

(Licenses, Integration Service, Maintenance)

Extentions for ManageNow® for NSM:FTS ServerView, HP Insight Manager, IBM Director Integration, CentricStor Monitoring, eHealth Integration, NetApp Monitoring, BladeFrame Monitoring, VMware, …

Offering Data Center Management with ManageNow®

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Customer pain points Ensure software- and patch management for client server

infrastructure

Manage complex software dependencies

Heterogeneous vendor environment with different driver sets

Need for cost reduced and a short implementation path in the client management solution

Customer Value by ManageNow®

Increased efficiency when operating with the solution

Time saving through highly standardized, tested and automated installation and configuration

Benefit from the FTS best practice experience

ManageNow® Solution Offering ManageNow® for ITCM Desktop & Server Management

(Licenses, Integration Service, Maintenance)

Extentions for ManageNow® for DSM:OS Installation for clients and serverPatch Management Workplace Management

Offering Client Management with ManageNow®

Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS9

Summary: ManageNow® in a Nutshell

ManageNow® solution enables a highly automated integration of Enterprise IT Management within a few days instead of weeks or months.

Best practice Field proven Customer oriented Developed by Professional

Service Consultants Aligned to sophisticated

customer requirements

Integration Platform: Vendor independent integration Flexible & expandable Task oriented views of infrastructure

from CIO cockpit to details

Cost efficient TCO and ROI effective

up to 65% to classic projects Rapid go live of production

1 week kick start program

Optimization of Data Center Operation Service Desk Management Server Management Storage Management Network Management Client Management ITIL conform CMDB support

EnterpriseIT Management

StandardProducts

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© Fujitsu Technology Solutions 2009 All rights reserved11

Backup

© Fujitsu Technology Solutions 2009 All rights reserved12

Consolidates different infrastructure monitoring & management solutions Server, storage, network, services, ... Centralizes Business Process Monitoring Cuts operational cost by 40%

Quick implementation Less implementation costs - 65% off compared

to classic approaches Based on blueprints & best practice Proven solution - over 10 years experience

Integrates seamless with major enterprise and server management solutions CA Unicenter, MS SCOM, HP OpenView, ... FTS ServerView Suite, HP SIM, IBM Director, ...

PRIMERGY ready Automatic integration in ManageNow®

Full ServerView functionality available

ServerView and ManageNow®

PRIMERGY integration provides full ServerView functionality

LAN

ManageNow®

Central Manager

IBM

HPDell

ManageNow®

SAN Management

ManageNow®

Remote Manager

45

ManageNow®: Easy & efficient management of PRIMERGY in heterogeneous infrastructures

Central management cockpit for heterogeneous platforms

© Fujitsu Technology Solutions 2009 All rights reserved13

DeploymentInstallation Manager / Deployment Manager

Smart Mass installation & cloning for PRIMERGY Servers

Remote Mass Cloning

n- servers

Local Installationfor single server

RemoteInstallation

single server

Remote Multi installationup to 5 servers

Remote Mass Installation

n-servers

InstallationManager

DeploymentManager

© Fujitsu Technology Solutions 2009 All rights reserved14

DeploymentInstallation Manager / Deployment Manager

Deployment Concept

ReferenceInstallation

Windows

Target

Image StoreNAS / SAN

Linux

VMware ESX

Windows

Step3:Mass Deployment

Step2:Image Creation

Step1:Reference Installation

Targets

ManagementConsole

Deployment Server

InstallationManager

DeploymentManager

Reference installation: ~45 minutes

Image creation: ~15 minutes

Mass deployment >100: ~20 minutes

© Fujitsu Technology Solutions 2009 All rights reserved15

DeploymentDeployment in heterogeneous environments

Altiris (Symantec) offers integrated IT Lifecycle Management PRIMERGY Servers are fully integrated in Altiris Deployment Solution

or HP Rapid Deployment Pack (RDP) respectively

© Fujitsu Technology Solutions 2009 All rights reserved16

AnalysisPRIMECollect

Provides comprehensive diagnostic data for detailed and fasterfailure analysis

Primarily for FTS support teams / service organization Local offline / online usage

Faster recovery

Shortened support times

© Fujitsu Technology Solutions 2009 All rights reserved17

AnalysisPRIMECollect

Convenient handling via ServerView OM

Online data collection