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THE CARE ACT 2014
ELIGIBILITY CRITERIA, DUTIES AND POWERS IN RESPECT OF ADULTS IN NEED OF
CARE AND SUPPORT
INTRODUCTION
1. This section deals with the eligibility criteria and the powers and duties in respect of
adults in need of ‘care and support’. The new powers and duties in relation to those
who provide adults with care are dealt with separately.
HEADLINE POINTS:
Sections 21 & 29 National Assistance Act 1948 and s.2 Chronically Sick and
Disabled Persons Act 1970 (so far as it relates to adults) are to be repealed and
replaced by Part 1 of the Care Act 2014.
New statutory “national eligibility threshold” replace the local eligibility criteria
The eligibility criteria involve a more structured approach
There is a duty to provide written notification of decisions, with reasons
The extent of the local authority’s resources are relevant to decisions about how
eligible needs are to be met but not to whether they must be met
By April 2016 local authorities will have duties to ‘self-funders’, including those
who have exceeded their ‘care cost cap’
The health/social care divide is retained
The ‘Destitute Plus’ test is extended to all care and support
The entirety of Part 1 is caught by Schedule 3 Nationality Immigration and
Asylum Act 2002
THE NEW STATUTORY ELIGIBILITY CRITERIA1
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The old law
2. The old legislation itself made no reference to eligibility criteria.
3. Save for the provision of residential accommodation pursuant to s.21 NAA 1948 local
authorities were free to set their own eligibility criteria based on the 2002 Fair
Access to Care Services (“FACS”) and latterly the 2010 Prioritising Need Guidance.
The eligibility framework was graded into four bands.
“Critical - when
life is, or will be, threatened; and/or significant health problems have developed or
will develop; and/or there is, or will be, little or no choice and control over vital
aspects of the immediate environment; and/or
•serious abuse or neglect has occurred or will occur; and/or
•there is, or will be, an inability to carry out vital personal care or domestic routines;
and/or
•vital involvement in work, education or learning cannot or will not be sustained;
and/or
•vital social support systems and relationships cannot or will not be sustained;
and/or
•vital family and other social roles and responsibilities cannot or will not be
undertaken.
Substantial – when
•there is, or will be, only partial choice and control over the immediate environment;
and/or
•abuse or neglect has occurred or will occur; and/or
•there is, or will be, an inability to carry out the majority of personal care or
domestic routines; and/or
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•involvement in many aspects of work, education or learning cannot or will not be
sustained;
and/or
•the majority of social support systems and relationships cannot or will not be
sustained;
and/or
•the majority of family and other social roles and responsibilities cannot or will not
be undertaken.
Moderate – when
•there is, or will be, an inability to carry out several personal care or domestic
routines;
and/or
•involvement in several aspects of work, education or learning cannot or will not be
sustained; and/or
•several social support systems and relationships cannot
or will not be sustained; and/or
•several family and other social roles and responsibilities cannot or will not be
undertaken.
Low - when
• there is, or will be, an inability to carry out one or two personal care or domestic
routines;
and/or
•involvement in one or two aspects of work, education or learning cannot or will not
be sustained; and/or
• one or two social support systems and relationships cannot or will not sustained;
and/or
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• one or two family and other social roles and responsibilities cannot or will not be
undertaken.”
4. Particularly in recent times the vast majority of local authorities elected to meet
Substantial and Critical needs only. It was the Department of Health’s intention to
replicate the Substantial Band in the new law. However some commentators and
local authorities have suggested that the new criteria may in fact be closer to the
Moderate Band.
The new law
5. The eligibility criteria are contained in s.13 of the Act and the Care and Support
(Eligibility Criteria) Regulations 2015/313.
“Section 13(1)
(1) Where a local authority is satisfied on the basis of a needs or carer's
assessment that an adult has needs for care and support or that a carer has
needs for support, it must determine whether any of the needs meet the
eligibility criteria (see subsection (7)).
(2) Having made a determination under subsection (1), the local authority must
give the adult concerned a written record of the determination and the
reasons for it.
(3) Where at least some of an adult’s needs for care and support meet the
eligibility criteria, the local authority must—
(a) consider what could be done to meet those needs that do,
(b) ascertain whether the adult wants to have those needs met by the local
authority in accordance with this Part, and
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(c)establish whether the adult is ordinarily resident in the local authority’s
area.
(4) Where at least some of a carer’s needs for support meet the eligibility criteria,
the local authority must—
(a) consider what could be done to meet those needs that do, and
(b) establish whether the adult needing care is ordinarily resident in the local
authority’s area.
(5) Where none of the needs of the adult concerned meet the eligibility criteria,
the local authority must give him or her written advice and information about
—
(a) what can be done to meet or reduce the needs;
(b) what can be done to prevent or delay the development of needs for care
and support, or the development of needs for support, in the future.
(6) Regulations may make provision about the making of the determination
under subsection (1).
(7) Needs meet the eligibility criteria if—
(a) they are of a description specified in regulations, or
(b) they form part of a combination of needs of a description so specified.
(8) The regulations may, in particular, describe needs by reference to—
(a) the effect that the needs have on the adult concerned;
(b) the adult's circumstances.”
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‘needs for care and support’
6. The words “care and support” are used throughout the legislation. Section 21 of
National Assistance Act 1948 used the well know phrase “care and attention”.
Arguably “support” is narrower than “attention” in that it might exclude more
passive needs, such as a need to be monitored. However this is unlikely to make
much difference in practice, not least because the Supreme Court confirmed in SL v.
Westminster that “something well beyond mere monitoring of an individual’s
condition is required” for there to be a need for care and attention.1
7. The criteria are focussed on the adult’s individual ‘needs’ and require them to be
identified first before a determination is made regarding their eligibility under the
criteria: the term ‘presenting needs’ is used explicitly in the Guidance.
8. It was common under the FACS/Prioritising Need Guidance for local authorities to
fall into the error of essentially categorizing the person as a whole rather than her
individual needs. That said it is clear that a need will meet the eligibility criteria if it
forms “part of a combination of needs of a description” specified in the regulations
(s.13(7)(b)).
9. The concept of “need” is not always easy to grasp and caused significant problems
under the old regime.
10. The OED defines the need as “a thing that is wanted or required.”
11. The early DOH guidance recognised that “need is a complex concept which has been
analysed in a variety of different ways”, and referred to it in that context as being
“shorthand for the requirements of individuals to enable them achieve, maintain or
1 [2013] UKSC 27 at [44] This was because s.21 NAA 1948 is primarily concerned with the provision of accommodation and therefore the meaning of ‘need for care and attention” had to “take some colour from that.
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restore an acceptable level of social independence or quality of life”, which might be
sub-divided into specific categories such as personal care or accommodation.2
12. Furthermore, the courts have declared “need” to be a “relative concept, which
trained and experienced social workers are much better equipped to assess than are
lawyers and courts” (Hale LJ in R (Wahid) v. Tower Hamlets LBC [2001] EWHC 641).
13. Indeed, how to articulate and define a ‘need’ was arguably never really settled under
the old law. Lord Ker said this in the well known case of MacDonald v. Kensington &
Chelsea [2011] UKSC 33 (emphasis added):
“38 In my opinion, therefore, the Court of Appeal's decision can only be upheld on the
basis that, although the respondent did not intend to carry out a re-assessment of
the appellant's needs on November 4, 2009 or April 15, 2010, in fact the exercise then
conducted yielded sufficient information to allow the court to conclude that the
appellant's needs could properly be re-cast and warranted a change in the means by
which those needs may legally be met.
39 This is, at first sight at least, not an easy conclusion to reach. Ms McDonald's
needs were precisely the same as they had been when they were originally assessed.
The change had come about not because there had been any authentic re-evaluation
of what the appellant's needs were but because it was felt necessary to adjust how
those would be expressed in order to avoid undesired financial consequences. And
one, somewhat absolutist, way of approaching the case is to say that the appellant is
not incontinent. Incontinence pads are provided for use by those who are. She needs
help to move and she needs to move during the night. Her needs are therefore
related to her difficulty with mobility, not to a problem with incontinence. Properly
understood, she needs help with movement, not services which eliminate the need to
move. On this approach, the deputy High Court judge was wrong to describe the need
as the safety of the claimant and the Court of Appeal was likewise wrong to describe
the need as a need to urinate safely at night. Ms McDonald has no problem in 2 Department of Health Social Services Inspectorate (1991) “Care Management and Assessment: a practitioners’ guide”
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urinating safely at night. She does not need assistance to do so. She does need to be
helped to move to a place where she can urinate, however.
40 After some hesitation, I have concluded that this is to take a rather too technical
and inflexible approach to the issue. And I certainly do not think that it can be said
that where the respondent has decided what needs are on one occasion, it is forever
bound to that assessment. The essential question on the first issue, it seems to me,
is whether “needs” partake partly of the means by which the disabilities of the
appellant may be catered for, as well as the actual nature of the disability and, on
reflection, I think that this is the correct approach. In the Guidance on Eligibility
Criteria for Adult Social Care document (issued by the Department of Health on May
28, 2002) the issues and problems that are identified when individuals contact, or are
referred to, councils seeking social care support are defined as “presenting needs”. If
needs are defined as the issues and problems that the particular individual
presents, that would appear to open the way to taking a rather broader view of
what needs means and includes not only the narrow connotation of needs but also
how those needs may be met. On that basis, it can be said that the reviews in 2009
and 2010, although it was not their purpose, in fact involved a re-assessment of the
appellant's needs and that they may now be regarded as the need to avoid having to
go to the lavatory during the night. Viewed thus, the needs can be met by the
provision of incontinence pads and suitable bedding. Not without misgivings, I have
therefore concluded that it was open to the respondent to re-assess the appellant's
needs, to re-categorise them as a need to avoid leaving bed during the night and to
conclude that that need could be met by providing the appellant with the materials
that would obviate the requirement to leave her bed..”
14. The distinction between eligible needs and the means of meeting those needs will
remain critically important under the Care Act as it is only in relation to the latter
that the question of the local authority’s resources will be relevant.
15. The (tentatively expressed) better view may be that under the new law the concept
of ‘need’ will be broadly descriptive in nature and closely related to the adult’s
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particular disablement or inability to do something (e.g. an inability to move
independently), rather than a want or requirement for a particular form of “care and
support” (e.g. assistance with travel in the community), and certainly won’t include
any element of how the need will be met (e.g. a personal chauffer) in the manner
explained by Lord Ker in MacDonald).
16. There is some support for this view in the example given of an eligible need in the
Guidance (6..114):
“John Taylor: Needs: ‘Adult on the autistic spectrum’”.
17. Confusingly however, the example given of a ineligible need is defined more broadly:
“Dave Brown: Needs: Dave struggles severely in social situations leading to
difficulties accessing work and cooperating with other people. He only has
transactional exchanges with others and cannot maintain eye contact. Dave knows
that others feel uneasy around him and spends a lot of his time alone.”
“of a description specified in regulations”
18. The relevant regulations are the Care and Support (Eligibility Criteria) Regulations
2015/313 (11 February 2015) and, in relation to adults with a need for care and
support, regulation 2:
“2.— Needs which meet the eligibility criteria: adults who need care and support
(1) An adult's needs meet the eligibility criteria if—
(a) the adult's needs arise from or are related to a physical or mental
impairment or illness;
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(b) as a result of the adult's needs the adult is unable to achieve two or more
of the outcomes specified in paragraph (2); and
(c) as a consequence there is, or is likely to be, a significant impact on the
adult's well-being.”
“the adult's needs arise from or are related to a physical or mental impairment or
illness”
19. This is plainly broader than section 29 of the National Assistance Act 1948 which was
restricted to those who are “blind, deaf or dumb or who suffer from mental disorder
or any description and other persons...who are substantially and permanently
handicapped by illness, injury or congenital deformity or such other disabilities as
may be prescribed”, and raises the possibility of persons having eligible needs in
relation to short term illnesses and disablements, perhaps arising out of a period in
hospital. Notably, under the charging provisions local authorities will (still) not be
able to charge for reablement services.
20. The definition in narrower than the duty in s.21(1)(a) of the 1948 Act which included
those who “by reason of age, illness or disability or any other circumstances are in
need of care and attention” and the power in s.21(1)(aa) of the 1948 Act “expectant
and nursing mothers”.
21. However, a power to meet the ineligible needs of such persons will continue after 1
April by virtue of s.19 of the 2014 Act.
22. The use of the term “or are related to” is welcome as it will include needs that are
only arise indirectly because of a physical or mental impairment.
23. There is cause to be wary of the relevant passage of the Guidance however:
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“6.105 The first condition that local authorities must be satisfied about is that the
adult’s needs for care and support are due to a physical or mental impairment or
illness and that they are not caused by other circumstantial factors. Local authorities
must consider at this stage if the adult has a condition as a result of either physical,
mental, sensory, learning or cognitive disabilities or illnesses, substance misuse or
brain injury.”
24. The Guidance would be more accurate if it made plain that the need must not be
“solely caused” by other circumstances.
“as a result of the adult's needs the adult is unable to achieve two or more of the
outcomes specified in paragraph (2);
25. It is interesting that the plural (“needs”) is used to make clear that in order to be
eligible each need does have to result in an inability to achieve two or more specified
outcomes and that the needs may be considered collectively. Of course the duty to
meet needs will only apply to those that, either alone or in combination with others,
result in the two or more inabilities.
26. The Regulations set out the meaning of “being unable”:
“being unable to achieve an outcome if the adult—
(a) is unable to achieve it without assistance;
(b) is able to achieve it without assistance but doing so causes the adult significant
pain, distress or anxiety;
(c) is able to achieve it without assistance but doing so endangers or is likely to
endanger the health or safety of the adult, or of others; or
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(d) is able to achieve it without assistance but takes significantly longer than would
normally be expected.”
27. This is an important part of the criteria as it speaks to one of the most controversial
aspects of care provision, namely deciding whether someone should be deemed to
be unable to do something that they are in fact doing or achieving. It should result in
a more in depth assessment and analysis of need.
28. Note that the list does not include being able to do something with considerable
difficulty that does not involve a significantly longer time or cause pain/risk but may
for example nonetheless require an unusual amount of energy or motivation.
“two or more of the outcomes specified”
29. The specified outcomes are:
(a) managing and maintaining nutrition;
(b) maintaining personal hygiene;
(c) managing toilet needs;
(d) being appropriately clothed;
(e) being able to make use of the adult's home safely;
(f) maintaining a habitable home environment;
(g) developing and maintaining family or other personal relationships;
(h) accessing and engaging in work, training, education or volunteering;
(i) making use of necessary facilities or services in the local community including
public transport, and recreational facilities or services; and
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(j) carrying out any caring responsibilities the adult has for a child.
30. This is an exhaustive list. However the examples given in paragraph 6.107 of the
Guidance of how local authorities should consider each outcome are not exhaustive.
Neither are they necessarily particularly enlightening:
“Managing toilet needs
Local authorities should consider the adult’s ability to access and use a toilet and
manage their toilet needs.
Maintaining personal hygiene
Local authorities should, for example, consider the adult’s ability to wash themselves
and launder their clothes.”
31. Notably, the Guidance appears to qualify the criteria by referring to the obligation on
the authority to establish the impact on the adult’s “desired outcomes” (paragraph
6.14). Obviously the application of the criteria cannot depend on the adult
expressing an unsolicited demand to achieve a particular outcome.
32. However, it highly likely that the specified outcomes will become the focal point of
assessments as the inability to achieve something is so closely related to the concept
of need (see above) that it is hard to imagine that busy hard pressed social workers
will be able to resist the temptation to go straight to the outcomes and seek to
establish whether the assessed person can achieve them or not. This would be risky
and inappropriate, not least because of the power that will exist to meet ineligible
needs where, for example, they have a profound impact on wellbeing but do not
actually result in an inability to achieve two or more of the ‘specified’ outcomes.
“as a consequence there is, or is likely to be, a significant impact on the adult's well-
being”
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33. “Well-being”, in relation to an individual, means that individual's well-being so far as
relating to any of the following—
“(a) personal dignity (including treatment of the individual with respect);
(b) physical and mental health and emotional well-being;
(c) protection from abuse and neglect;
(d) control by the individual over day-to-day life (including over care and support, or
support, provided to the individual and the way in which it is provided);
(e) participation in work, education, training or recreation;
(f) social and economic well-being;
(g) domestic, family and personal relationships;
(h) suitability of living accommodation;
(i) the individual's contribution to society.”
34. Three points of construction arguably arise.
35. First: it is enough that there is “likely to be” a significant impact. It is not necessarily
obvious how this will be interpreted by the courts but there is no obvious
justification for applying a higher test than “more likely than not.”
36. Second: the “significant impact” must be a consequence of the adult being unable to
achieve two or more of the outcomes. A need which only gives rise to a single
inability will not be eligible irrespective of the severity of the impact on the adult’s
well-being.
37. But what of the adult whose needs result in two inabilities but the local authority
decides that although her wellbeing will be significantly impacted that impact is the
consequence of only one of her inabilities?
38. The Guidance suggests (but obviously cannot be determinative) that a duty will
nonetheless arise:
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“6.109 Local authorities must determine how the adult’s inability to achieve the
outcomes above impacts on their wellbeing. Where the adult is unable to achieve
more than one of the outcomes, the local authority does not need to consider the
impact of each individually, but should consider whether the cumulative effect of
being unable to achieve those outcomes is one of a “significant impact on
wellbeing”.
39. Whilst this is probably correct it tends to expose just how arbitrary a requirement is
regulation 2(1)(b). If the purpose of the Act is to ensure those who have a need for
care and support which is having a significant impact on their wellbeing are helped
why include a further statutory hurdle which serves no obvious purpose.
40. Three: the meaning of the word ‘significant’.
41. The Act does not define the term significant and the courts are likely to resist doing
so too:3
‘[i]n my view this court should avoid attempting to explain the word “significant”. It
would be a gloss; attention might then turn to the meaning of the gloss and, albeit
with the best of intentions, the courts might find in due course that they had travelled
far from the word itself.’ (Lord Wilson)
42. The Guidance tries to help (and no doubt risks becoming a gloss too):
“6 .110. The term “significant” is not defined by the regulations, and must therefore
be understood to have its everyday meaning. Local authorities will have to consider
whether the adult’s needs and their consequent inability to achieve the relevant
outcomes will have an important, consequential effect on their daily lives, their
independence and their wellbeing.”
3 Lord Wilson in re B (A Child) (Care Proceedings: Threshold Criteria) [2013] UKSC 3315
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43. The Guidance also states that in doing so, local authorities should also
consider whether (6.109):
“the adult’s inability to achieve the outcomes above impacts on at least one of the
areas of wellbeing ... in a significant way; or the effect of the impact on a number of
the areas of wellbeing mean that there is a significant impact on the adult’s overall
wellbeing.”
43. And reminds authorities that (6.118):
“When considering the type of needs an adult may have, local authorities should
note that there is no hierarchy of needs or of the areas of wellbeing as described in
chapter 1 of this guidance.”
44. The Guidance is also clear that the assessment should have a subjective steer:
“6 .111. In making this judgment, local authorities should look to understand the
adult’s needs in the context of what is important to him or her. Needs may affect
different people differently, because what is important to the individual’s wellbeing
may not be the same in all cases.
Circumstances which create a significant impact on the wellbeing of one individual
may not have the same effect on another.”
45. At first blush this seems sensible and desirable. However, does it possibly reprise
the idea of “desired outcomes” and risk a scenario where an adult in need of care
and support is persuaded to say that she doesn’t want a particular outcome when in
fact she doesn’t like how the authority proposes to ensure she achieves it?
Conclusion on the criteria
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46. Therefore, despite the bold attempt to establish uniform national eligibility criteria,
subjective and managerial influences will undoubtedly continue to play a major role
in decisions made about who is entitled to care and support. Nonetheless, it is
always worth asking the contrary question – can the level of impact on the adult’s
wellbeing rationally be described as insignificant?
Miscellaneous points about the eligibility criteria
Carer’s support
47. The law and Guidance is clear that care and support that is being provided by a carer
is to be ignored when applying the criteria:
“6 .15. During the assessment, local authorities must consider all of the adult’s care
and support needs, regardless of any support being provided by a carer. Where the
adult has a carer, information on the care that they are providing can be captured
during assessment, but it must not influence the eligibility determination. After the
eligibility determination has been reached, if the needs are eligible or the local
authority otherwise intends to meet them, the care which a carer is providing can be
taken into account during the care and support planning stage. The local authority is
not required to meet any needs which are being met by a carer who is willing and
able to do so, but it should record where that is the case. This ensures that the
entirety of the adult’s needs are identified and the local authority can respond
appropriately if the carer feels unable or unwilling to carry out some or all of the
caring they were previously providing.”
Fluctuating need
48. This is not a new problem. In the case of R (Mani) Lambeth LBC [2003] EWCA Civ 836
the Claimant had a need for care and attention despite the fact that he only needed
help with domestic tasks when his leg was painful.
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49. In R (Nasery) v. Brent LBC 2011 ECCA Civ 539 the opposite conclusion was reached in
relation to a man with a personality disorder who had occasional
outbursts/episodes. At the time of his assessment his last such outburst had been
five months previous.
50. Regulation 2(4) deals with this problem explicitly:
“(4) Where the level of an adult's needs fluctuates, in determining whether the
adult's needs meet the eligibility criteria, the local authority must take into account
the adult's circumstances over such period as it considers necessary to establish
accurately the adult's level of need.”
51. This is obviously a tautological statement that begs the question.
52. Thankfully the Guidance does a little better:
“6.58. As the condition(s) of the individual at the time of the assessment may not be
entirely indicative of their needs more generally, local authorities must consider
whether the individual’s current level of need is likely to fluctuate and what their on-
going needs for care and support are likely to be. This is the case both for short-term
fluctuations, which may be over the course of the day, and longer term changes in
the level of the person’s needs. In establishing the on-going level of need local
authorities must consider the person’s care and support history over a suitable
period of time, both the frequency and degree of fluctuation.
The local authority may also take into account at this point what fluctuations in need
can be reasonably expected based on experience of others with a similar condition.
It is important to recognise the benefit of adopting this comprehensive approach to
assessment as the consideration of an individual’s wider wellbeing may allow local
authorities to provide types of care and support, or information and advice which
delay or prevent the development of further needs in the future.
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6.59. The assessment should also include a consideration of the individual’s wider
care and support needs. This may include types of care and support the individual
has received in the past and their general medical history, which may be indicative of
their current care and support needs.
6 .117. Individuals with fluctuating needs may have needs which are not apparent at
the time of the assessment, but may have arisen in the past and are likely to arise
again in the future. Therefore local authorities must consider an individual’s need
over an appropriate period of time to ensure that all of their needs have been
accounted for when eligibility is being determined. Where fluctuating needs are
apparent, this should also be factored into the care plan, detailing the steps local
authorities will take to meet needs in circumstances where these fluctuate. For
example, an adult with a mental illness, which has been managed in the past eight
months but which could deteriorate, if circumstances in the adult’s life change. In
such situations, local authorities must consider the nature of the adult’s needs have
been over the past year to get a complete picture of the adult’s level of need.”
Panels
53. The (often controversial) practice of using panels in the making of decisions about
eligibility and care provision is not prohibited under the new regime. The Guidance
states:
“10.85. Due regard should be taken to the use of approval panels in both the
timeliness and bureaucracy of the planning and sign-off process. In some cases,
panels may be an appropriate governance mechanism to sign-off large or unique
personal budget allocations and/or plans. Where used, panels should be
appropriately skilled and trained, and local authorities should refrain from creating
or using panels that seek to amend planning decisions, micro-manage the planning
process or are in place purely for financial reasons.
Local authorities should consider how to delegate responsibility to their staff to
ensure sign-off takes place at the most appropriate level. In cases or circumstances
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where a panel is to be used, and where an expert assessor has been involved in the
care and support journey, the same person or another person with similar expertise
should be part of the panel to ensure decisions take into account complex or
specialist issues.”
What happens next?
Duty to notify the adult of the decision and reasons
54. Under the old law there was no statutory requirement that an eligibility assessment
be recorded in writing or for reasons to be given for any decision as regards
eligibility. All Section 47(1) of the National Health Service and Community Care Act
1990 required was that where it appeared to a local authority that any person for
whom they may provide community care services may be in need of such services
they should carry out an assessment of his needs for those services and having
regard to the result of that assessment shall decide whether his needs call for the
provision of services albeit in practice local authorities had standard assessment
forms.
55. Section 13(2) of the Care Act 2014 requires the assessor to give a written record of
the determination and the reasons for it. This determination of eligibility will be
challengeable on public law grounds in the normal way.
56. In R v Brent LBC, ex p. Baruwa (1997) 29 HLR 915 at 929 CA, Schiemann LJ stated:
“It is trite law that where, as here, an authority is required to give reasons for its
decision it is required to give reasons which are proper, adequate, and intelligible
and enable the person affected to know why they have won or lost. That said,
the law gives decision makers a certain latitude in how they express themselves
and will recognise that not all those taking decisions find it easy in the time
available to express themselves with judicial exactitude.”
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57. In R v Brent LBC, ex p. Bariise (1999) 31 HLR 50 at 58 CA, Millet LJ stated:
“I recognise that it may not be sufficient for the decision-maker merely to state
that he has considered all the material put before him. If there is something
which is so startling that one would not expect it to pass without individual
comment, the court may be justified in drawing the inference that it has not
received any or sufficient consideration.”
Some eligible needs: “consider what could be done to meet those needs that do”
58. Section 13(3) deals with the situation where at least some of the adult’s needs
meet the criteria.
“(3) Where at least some of an adult's needs for care and support meet the eligibility
criteria, the local authority must—
(a) consider what could be done to meet those needs that do,
(b) ascertain whether the adult wants to have those needs met by the local
authority in accordance with this Part, and
(c) establish whether the adult is ordinarily resident in the local authority's
area.”
59. The Guidance explains that this duty (6.140):
“does not replace or pre-empt the care and support planning process (see chapters
10 –13), but is an early consideration of the potential support options, in order to
determine whether some of those may be services for which the local authority
makes a charge. Where that is the case, the local authority must carry out a financial
assessment (see chapter 8).”
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60. It should not be presumed that s.13(3)(b) will be unproblematic. The Guidance
states:
“6 .140. If the adult has some eligible needs, the local authority must:
•Agree with the adult which of their needs they would like the local authority to
meet. The person may not wish to have support in relation to all their needs – they
may, for example, intend to arrange alternative services themselves to meet some
needs. Others may not wish for the local authority to meet any of their needs, but
approach the authority only for the purposes of determining eligible needs.”
61. Local authorities often proclaim that someone did not cooperate with or refused
offers of particular services to meet their needs (see above in relation to ‘desired
outcomes’). This must not be conflated with the broader generic question – does
the adult want help from the local authority in meeting her needs?
62. As regards s.13(2)(c), ordinary residence is dealt with a distinct topic elsewhere in
these notes. However, it is important to note that OR is not treated as a prior
question and local authorities must assess and determine the eligibility of needs
even if they have reason to believe the person may not be ordinarily resident in their
area, not least because they retain a power to meet the eligible needs of such a
person.
No eligible needs
63. Section 13(5) deals with the situation where none of the adult’s needs meet the
criteria.
“(5) Where none of the needs of the adult concerned meet the eligibility criteria, the
local authority must give him or her written advice and information about—
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(a) what can be done to meet or reduce the needs;
(b) what can be done to prevent or delay the development of needs for care
and support,
or the development of needs for support, in the future.”
64. This is obviously a key component of the overarching duty on local authorities
contained in s.2 of the Act to prevent needs for care and support arising. This is also
dealt with elsewhere in this paper.
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DUTIES AND POWERS TO MEET NEEDS FOR CARE AND SUPPORT
The duties
65. The duty to meet needs for care and support is contained in s.18 of the Act:
“18 Duty to meet needs for care and support
(1) A local authority, having made a determination under section 13(1), must meet
the adult's needs for care and support which meet the eligibility criteria if—
(a) the adult is ordinarily resident in the authority's area or is present in its
area but of no settled residence,
(b) the adult's accrued costs do not exceed the cap on care costs, and
(c) there is no charge under section 14 for meeting the needs or, in so far as
there is,
condition 1, 2 or 3 is met.
(2) Condition 1 is met if the local authority is satisfied on the basis of the financial
assessment it carried out that the adult's financial resources are at or below the
financial limit.
(3) Condition 2 is met if—
(a) the local authority is satisfied on the basis of the financial assessment it
carried out that
the adult's financial resources are above the financial limit, but
(b) the adult nonetheless asks the authority to meet the adult's needs.
(4) Condition 3 is met if—
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(a) the adult lacks capacity to arrange for the provision of care and support,
but
(b) there is no person authorised to do so under the Mental Capacity Act 2005
or otherwise in a position to do so on the adult's behalf.
(5) A local authority, having made a determination under section 13(1), must meet
the adult's needs for care and support which meet the eligibility criteria if—
(a) the adult is ordinarily resident in the authority's area or is present in its
area but of no settled residence, and
(b) the adult's accrued costs exceed the cap on care costs.
(6) The reference in subsection (1) to there being no charge under section 14 for
meeting an adult's needs for care and support is a reference to there being no such
charge because—
(a) the authority is prohibited by regulations under section 14 from making
such a charge,
or
(b) the authority is entitled to make such a charge but decides not to do so.
(7) The duties under subsections (1) and (5) do not apply to such of the adult's needs
as are being met by a carer.”
66. The duty extends to eligible needs only. It is therefore important for the local
authority to make clear which specific needs, whether alone or as part of a group of
needs, meet the eligibility criteria.
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67. Note that there is no duty to meet needs that are being met by a ‘carer’. This term is
defined in s.10(3)(9-11):
“(3) “Carer” means an adult who provides or intends to provide care for another
adult (an “adult needing care”); but see subsections (9) and (10).
(9) An adult is not to be regarded as a carer if the adult provides or intends to provide
care—
(a) under or by virtue of a contract, or
(b) as voluntary work.
(10) But in a case where the local authority considers that the relationship between
the adult needing care and the adult providing or intending to provide care is such
that it would be appropriate for the latter to be regarded as a carer, that adult is to
be regarded as such (and subsection (9) is therefore to be ignored in that case).
(11) The references in this section to providing care include a reference to providing
practical or emotional support.”
68. Therefore, care that is being provided by a ‘non-professional’ carer is to be ignored
when assessing and determining whether any need(s) meet the eligibility criteria,
including determining whether the need(s) will or are likely to have a significant
impact on wellbeing, even though there will be no duty to meet any needs that are
being met by a carer.
69. This is very important as the existence of needs that are being met by a carer may
nonetheless contribute to determination that an adult’s needs are eligible needs and
may result in care and support being provided to meet other needs that are not
being met by a carer and which by themselves would not result in an inability to
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meet two or more specified outcomes or have a significant impact on the adult’s
wellbeing.
70. This will also bring much needed clarity to the whole process. The Guidance says at
6.15:
“The local authority is not required to meet any needs which are being met by a
carer who is willing and able to do so, but it should record where that is the case.
This ensures that the entirety of the adult’s needs are identified and the local
authority can respond appropriately if the carer feels unable or unwilling to carry out
some or all of the caring they were previously providing.”
71. Of course, a carer who is meeting an adult’s needs may be entitled to have their
need for support met by the local authority (s.20(1)). The duties and powers in
respect of carers are dealt with elsewhere.
“Self funders”
72. This term refers to people who are assessed as having capital over the limit
(currently £23,750). In general the old law does not require local authorities to
arrange care for self-funders.
73. This changes by virtue of s.18(3) in relation to those self-funders with eligible needs
who they ask the authority to meet their needs and s18(5) in relation to those who
have already exceeded their ‘cap on care costs’.
74. However, principally due to concerns raised by local authorities about a shortage of
available funds, these duties will, save for one caveat, only come into force in April
2016. The caveat is that the duty will apply to self-funders who request their local
authority to arrange their care and it is envisaged that it will be provided in a non-
care home setting.
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75. This position is set out in paragraph 8.55 of the Guidance:
“8.55. People with eligible needs and financial assets above the upper capital limit
may ask the local authority to meet their needs. This could be for a variety of
reasons such as the person finding the system too difficult to navigate, or wishing to
take advantage of the local authority’s knowledge of the local market of care and
support services. Where the person asks the local authority to meet their eligible
needs, and it is anticipated that their needs will be met by a care home placement,
then the local authority may choose to meet their needs, but is not required to do
so. In other cases, where the needs are to be met by care and support of some other
type, the local authority must meet those eligible needs.”
The powers
76. The power to meet needs for care and support is contained in s.19 of the Act:
“19 Power to meet needs for care and support
(1) A local authority, having carried out a needs assessment and (if required to do so)
a financial assessment, may meet an adult's needs for care and support if—
(a) the adult is ordinarily resident in the authority's area or is present in its
area but of no
settled residence, and
(b) the authority is satisfied that it is not required to meet the adult's needs
under section 18.
(2) A local authority, having made a determination under section 13(1), may meet an
adult's needs for care and support which meet the eligibility criteria if—
(a) the adult is ordinarily resident in the area of another local authority,
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(b) there is no charge under section 14 for meeting the needs or, in so far as
there is such a charge, condition 1, 2 or 3 in section 18 is met, and
(c) the authority has notified the other local authority of its intention to meet
the needs.
(3) A local authority may meet an adult's needs for care and support which appear to
it to be urgent (regardless of whether the adult is ordinarily resident in its area)
without having yet—
(a) carried out a needs assessment or a financial assessment, or
(b) made a determination under section 13(1).
(4) A local authority may meet an adult's needs under subsection (3) where, for
example, the adult is terminally ill (within the meaning given in section 82(4) of the
Welfare Reform Act 2012).
(5) The reference in subsection (2) to there being no charge under section 14 for
meeting an adult's needs is to be construed in accordance with section 18(6).”
77. These powers, like all powers, must be considered in every case. Local authorities
will not be entitled to fetter their discretion and refuse to exercise them irrespective
of individual circumstances. The consideration of the power will also be the exercise
of a function for the purposes of s.149 Equality Act 2010 (the public sector equality
duty).
78. Notably, the power applies where the authority is not required to meet a particular
need by virtue of s.18(5) - i.e. because the need is being met by a carer.
79. The power could be relevant for authorities who currently have more generous
eligibility criteria that the new eligibility threshold and want to preserve existing
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support packages. In any event if an adult is set to lose care because of the new
criteria then the local authority will have to reassess her needs.4
80. Also very important, the power to meet urgent needs (particularly those who may be
terminally ill within the meaning of Welfare Reform Act 2012) before it has assessed
or determined the eligibility of the adult’s needs is retained (s.19(3)).5
Exceptions for persons subject to immigration control
81. The relevant provision is contained in s.21 of the Act:
“21 Exception for persons subject to immigration control
(1) A local authority may not meet the needs for care and support of an adult to
whom section 115 of the Immigration and Asylum Act 1999 (“the 1999 Act”)
(exclusion from benefits) applies and whose needs for care and support have arisen
solely—
(a) because the adult is destitute, or
(b) because of the physical effects, or anticipated physical effects, of being
destitute.
(2) For the purposes of subsection (1),section 95(2) to (7) of the 1999 Act applies but
with the references in section 95(4) and (5) to the Secretary of State being read as
references to the local authority in question.
(3)...
4 R v. Gloucestershire County Council , ex party Barry [1997] AC 5845 As was the case under the old law: s.47(5) of the National Health Service and Community Care Act 1990
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(4) The reference in subsection (1) to meeting an adult's needs for care and support
includes a reference to providing care and support to the adult in order to meet a
carer's needs for support.
(5) For the purposes of its application in relation to the duty in section 2(1)
(preventing needs for care and support), this section is to be read as if—
(a) for subsection (1) there were substituted—
“(1) A local authority may not perform the duty under section 2(1) in relation to
an adult to whom section 115 of the Immigration and Asylum Act 1999 (“the
1999
Act”) (exclusion from benefits) applies and whose needs for care and support
have arisen, or for whom such needs may in the future arise, solely—
(a) because the adult is destitute, or
(b) because of the physical effects, or anticipated physical effects, of being
destitute.”, and (b) subsection (4) were omitted.”
82. This replicates the language of s.21(A) of the National Assistance Act 1948 which
stated:
‘A person to whom section 115 of the Immigration and Asylum Act 1999 (exclusion
from benefits) applies may not be provided with residential accommodation under
subsection (1)(a) if his need for care and attention has arisen solely—(a)because he is
destitute; or (b)because of the physical effects, or anticipated physical effects, of his
being destitute.
83. A person to whom section 115 of the Immigration and Asylum Act 1999 (exclusion
from benefits) applies includes those who are not a national of an EEA State (i) with
no leave to enter or remain but require it, (ii) a no recourse to public funds condition
and (iii) whose leave is subject to a maintenance undertaking.
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84. The case law established that a need for assistance under s.21 of the 1948 Act does
not arise “solely” from destitution where that need is to any material extent made
more acute by some circumstance other than the mere lack of accommodation or
funds, such as age, illness or disability.6
85. Section.21 of the Care Act 2014 extends this “destitute plus” test to cover all
provision to meet needs for care and support and not just the provision of
accommodation.
86. However, as the s.18 duty only arises in respect of needs that “arise from or are
related to a physical or mental impairment” (and not “any other circumstances”)
s.21 Care Act 2014 may be largely restricted to removing the s.19 power to meet
ineligible needs which arise solely as a result of destitution or the anticipated
physical effects of being destitute and the duty to take preventative measures under
s.2 of the Act.
Schedule 3 of the Nationality, Immigration and Asylum Act 2002
87. Schedule 3 of the NIAA 2002 sets out classes of persons not eligible for
accommodation or support pursuant to section 21(1) or s.29 (s.2 CSDPA 1970)
National Assistance Act 2948. This includes persons granted refugee status by
another EEA State and their dependants, EEA nationals and their dependants (but
not UK nationals), refused asylum seekers who fail to comply with removal
directions, their dependents and persons unlawfully present in the UK.
88. Where a person was rendered ineligible by Schedule 3 local authorities nonetheless
have to provide support if it is necessary for the purpose of avoiding a breach of the
person’s human rights, or necessary to prevent a breach of their rights under the
European Community Treaties.
6 R. v Wandsworth LBC Ex p. O; R. v Leicester City Council Ex p. Bhikha [2000] 1 W.L.R. 2539:32
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89. The Care Act 2014 and Children and Families Act 2014 (Consequential Amendments)
Order 2015 amends Schedule 3 to exclude Part 1 of the Care Act 2014 and therefore
the section 2 duty to prevent needs, section 9 duty to assess needs, section 10 duty
to assess a carer’s needs, section 19 power to meet urgent needs or provide services
when an adult is terminally ill, section 20 duty and power to meet carer’s needs
which are not currently excluded.
WHAT CAN BE DONE TO MEET NEEDS
90. The Act does not contain an exhaustive list of what may be provided to meets needs.
Section 8 states:
“8 How to meet needs
(1) The following are examples of what may be provided to meet needs under
sections 18 to 20
(a) accommodation in a care home or in premises of some other type;
(b) care and support at home or in the community;
(c) counselling and other types of social work;
(d) goods and facilities;
(e) information, advice and advocacy.
(2) The following are examples of the ways in which a local authority may meet
needs under sections 18 to 20—
(a) by arranging for a person other than it to provide a service;
(b) by itself providing a service;
(c) by making direct payments.
(3) “Care home” has the meaning given by section 3 of the Care Standards Act 2000.
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91. Plainly this is expressed in the broadest possible terms and of itself offers none, or
minimal, restriction on the means of meeting needs, whether eligible or otherwise,
available to local authorities.
WHAT CANNOT BE DONE TO MEET NEEDS
92. As stated above, The line between care and support on the one hand and medical
treatment on the other remains the same, with Coughlan [2001] QB 213 and Grogan
[2006] EWHC 44 (Admin) being put of a statutory footing. This is achieved by s.22 of
the Act:
“22 Exception for provision of health services
(1) A local authority may not meet needs under sections 18 to 20 by providing or
arranging for the provision of a service or facility that is required to be provided
under the National Health Service Act 2006 unless—
(a) doing so would be merely incidental or ancillary to doing something else to
meet needs under those sections, and
(b) the service or facility in question would be of a nature that the local
authority could be expected to provide.
(2) Regulations may specify—
(a) types of services or facilities which, despite subsection (1), may be
provided or the provision of which may be arranged by a local authority, or
circumstances in which such services or facilities may be so provided or the
provision of which may be so arranged;
(b) types of services or facilities which may not be provided or the provision of
which may not be arranged by a local authority, or circumstances in which
such services or facilities may not be so provided or the provision of which
may not be so arranged;
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(c) services or facilities, or a method for determining services or facilities, the
provision of which is, or is not, to be treated as meeting the conditions in
subsection (1)(a) and (b).
(3) A local authority may not meet needs under sections 18 to 20 by providing or
arranging for the provision of nursing care by a registered nurse.
(4) But a local authority may, despite the prohibitions in subsections (1) and (3),
arrange for the provision of accommodation together with the provision of nursing
care by a registered nurse if—
(a) the authority has obtained consent for it to arrange for the provision of
the nursing care from whichever clinical commissioning group regulations
require, or (b) the case is urgent and the arrangements for accommodation
are only temporary.
(5) In a case to which subsection (4)(b) applies, as soon as is feasible after the
temporary arrangements are made, the local authority must seek to obtain the
consent mentioned in subsection(4)(a).
(6) Regulations may require a local authority—
(a) to be involved in the specified manner in processes for assessing a person's
needs for health care and for deciding how those needs should be met;
(b) to make arrangements for determining disputes between the authority
and a clinical commissioning group or the National Health Service
Commissioning Board about whether or not a service or facility is required to
be provided under the National Health Service Act
2006.
(7) Nothing in this section affects what a local authority may do under the National
Health Service Act 2006, including entering into arrangements under regulations
under section 75 of that Act (arrangements with NHS bodies).
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(8) A reference to the provision of nursing care by a registered nurse is a reference to
the provision by a registered nurse of a service involving—
(a) the provision of care, or
(b) the planning, supervision or delegation of the provision of care, other than
a service which, having regard to its nature and the circumstances in which it
is provided, does not need to be provided by a registered nurse.
(9) Where, in a case within subsection (4), the National Health Service Commissioning
Board has responsibility for arranging for the provision of the nursing care, the
reference in paragraph (a) of that subsection to a clinical commissioning group is to
be read as a reference to the Board.
(10) For the purposes of its application in relation to the duty in section 2(1)
(preventing needs for care and support), this section is to be read as if references to
meeting needs under sections 18 to20 were references to performing the duty under
section 2(1).”
93. Similarly, the Care Act 2014 does not disrupt the relationship between social care
and housing (retained by s.23 of the Act):
“23 Exception for provision of housing etc.
(1) A local authority may not meet needs under sections 18 to 20 by doing anything
which it or another local authority is required to do under—
(a) the Housing Act 1996, or
(b) any other enactment specified in regulations.
(2) “Another local authority” includes a district council for an area in England for
which there is also a county council.
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(3) For the purposes of its application in relation to the duty in section 2(1)
(preventing needs for care and support), this section is to be read as if, in subsection
(1), for “meet needs under sections 18 to 20” there were substituted “perform the
duty under section 2(1)”.
94. The Guidance explains:
“10.23. Sections 21 to 23 of the Act set out the limitations on the circumstances in
which local authorities may meet care and support needs. In particular, they make
clear that local authorities must not meet needs by providing or arranging any health
service or facility which is required to be provided by the NHS, or doing anything
under the Housing Act 1996. The aim of these provisions is to avoid duplication in
the provision of services and facilities, and provide clarity about the limits of care
and support, and the circumstances in which care and support should be provided as
opposed to health services or housing services (or vice versa).”
WHAT CAN CLIENTS EXPECT?
95. The manner in which authorities, having regard to all of the above, will seek or may
be compelled to meet needs, eligible or otherwise, is dealt with elsewhere. But as a
little taste of what may be to come, paragraph 6.63 of the Guidance states:
“At the same time as carrying out the assessment, the local authority must consider
what else other than the provision of care and support might assist the person in
meeting the outcomes they want to achieve. In considering what else might help,
authorities should consider the person’s own strengths and capabilities, and what
support might be available from their wider support network or within the
community to help. Strengths-based approaches might include co-production of
services with people who are receiving care and support to foster mutual support
networks. Encouraging people to use their gifts and strengths in a community setting
could involve developing residents’ groups and appropriate training to support
people in developing their skills.37
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Jamie Burton
Doughty Street Chambers
9 March 2015
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