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RESIDENCE San Antonio Apartment Association www.saaaonline.org JULY/AUGUST 2013
EXPO 2013 is almost here!Follow the Yellow Brick Road...
Scan this code for updated information at saaaonline.org!
Follow us on Social Media through Facebook, Twitter, LinkedIn, YouTube and Pinterest!
The SAAA MAGAZINE
July/August 2013 | www.saaaonline.org2
CONTENTSFIRE SAFETY BRIEFINGJoin us to learn about safety from the San Antonio Fire Department and Red Cross
EDUCATION Upcoming courses for your career develop-ment plus designation information
BUSINESS EXCHANGEParticipating companies and photos
FOCUSThe recipe for successThe value of focus
EXPO Vendors get your booth now for the largest event of the year!
ELECTION OF OFFICERSAttend the Election of Officers and meet your 2014 Board of Directors
AMERICAN RED CROSS 2013 Campaign Results
WATER SAFETYBest practices for safety
PACWhat is PAC / PAC Posters for sale!
MEMBERSHIPWelcome our new members
MARKET STATISTICSLatest information on market conditions
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TABLE OF CONTENTS
www.saaaonline.org | July/August 2013 3
STAFF
Executive Director | Teri [email protected]
Director of Communications | Kimberly [email protected]
Director of Education | Jennifer [email protected]
Director of Government Relations | Hector Morales, [email protected]
Director of Member Services | Darlene [email protected]
Director of Programs and Events | Amy Sanchez, [email protected]
Executive Assistant | Debbie [email protected]
Administrative Coordinator | Sandra [email protected] LEGAL COUNSEL David Fritsche 210.227.2726 | [email protected]
ADVERTISING AND MARKETINGTo advertise with the San Antonio Apartment Association, contact [email protected]
MEDIAAll media inquiries and requests for information can be directed to Executive Director, Teri Bilby, 210.692.7797
“The Residence” Magazine is published bi-monthly by the San Antonio Apartment Association, Inc. Circulated free to members. Entire contents are the © Copyright 2013 of the San Antonio Apartment Association, Inc., all rights reserved. The San Antonio Apartment Association, Inc., expressly reserves the right, in its sole discretion, to reject advertising which may subject the San Antonio Apartment Association, Inc., to liability under statutory or common law. Contributed material does not neces-sarily reflect the views and opinions of the San Antonio Apartment Association. Printed at Shweiki Media on FSC Certified Paper (www.fscus.org/paper).
HOW TO CONTACT USSan Antonio Apartment Association7525 Babcock Road, San Antonio, TX 78249210.692.7797 or 877.306.4108, Fax 210.692.7277 or 877.316.1984www.saaaonline.org
SAAA
MISSIONSan Antonio Apartment Association The San Antonio Apartment Association offers the support and opportunity for owners, managers and suppliers of the rental housing industry to relate, exchange ideas and experiences, and establish high standards. The Association serves as a professional, unified voice to address common issues affecting our industry and community at the local, state and national levels. The Association maximizes resources to provide our members with benefits such as access to quality educational programs, information through research and legislative involvement, and the enhancement and growth of professionalism within our industry while serving the community.
SAAA MISSION
Connect with us on social media...
July/August 2013 | www.saaaonline.org4
ASSOCIATION LEADERSHIP
PAST PRESIDENTSKelley Liserio - HomeSpring Residential Services
Donna Schmidt, CPM - Greystar
DIRECTORS AT LARGEJulie Agne-Highsmith, CAM - Embrey
Steve Colella, CPM - McDougal Property Management
Amber Edwards - Resource Residential
Selina Lazarin - Westdale Asset Management
Jody Marquez - Implicity Management
Ben Ross - BNP Investments
Steve Ross - Bob Ross Realty
Debbie Wiatrek - Capstone Real Estate Services
Celine Williams - Alpha-Barnes Real Estate
Delfina Aguilar - Appliance Warehouse
Scott Milgrom - Signs Now
Mary Tranchell - Vamvoras Plumbing
Liz Johnson - Bexar Towing
April Chapman, CAS - The Liberty Group
PRODUCT SERVICE COUNCIL
President - Delfina Aguilar - Appliance Warehouse
President-Elect - Scott Milgrom - Signs Now
Vice President - Mary Tranchell - Vamvoras
Secretary - Liz Johnson - Bexar Towing
April Chapman, CAS - The Liberty Group
Bobby Bridwell - Arbor Contract Carpet
Jennifer Duran - BG Staffing
Holly Stuckey - Apartment Finder
Nicole Plummer - CORT
Jason Hall - Pathfinder
Matt Lusk - Impact Floors
David Walker - Gratr Landscapes
LIFETIME BOARD MEMBERS
Barbara MacManus, CAM, CAPS, CPM,
Mac Real Estate
Bob Ross, Bob Ross Realty (Dec.)
TEXAS APARTMENT ASSOCIATIONPresident – Tami Martin, CAM, CAMT, CAPS
President-Elect - Michael D. Clark, HCCP
Treasurer – Beth Van Winkle, CAM, CAPS, CPM
Secretary – Dave Marcinkowski
VP at Large – Kelley Liserio, NCP
Delegates - Renetta Quintana; Allyson McKay; Mike
Rust; Kelley Liserio; Delfina Aguilar; Cheree Allee
Debbie Wiatrek
Alternates - Marc Ross; Steve Ross; Celine Williams
Jody Marquez; Scott Milgrom
_____________________________________________
NATIONAL APARTMENT ASSOCIATIONChairman - Alexandra Jackiw, CAPS, CPM
Regional Vice President - Mike Clark
Delegates - Kelley Liserio, NCP; Allyson McKay, CPM;
Renetta Quintana; Steve Ross, NAA IRO Chair; Mike
Rust, CAPS
Alternates - Cheree Allee; Donna Schmidt, CPM;
Marc Ross, NAA Treasurer; Teri Bilby
LEADERSHIP
PRESIDENTRenetta Quintana
NRP Group
PRESIDENT-ELECTMike Rust, CAPS
Shelter Corporation
VICE PRESIDENTMatt Lusk
Impact Floors
TREASURERAllyson McKay, CPM
Lincoln Property Company
SECRETARYCheree Allee
Greystar
PSC PRESIDENTDelfina Aguilar
Appliance Warehouse
Executive Committee
2014 SAAA ELECTION OF OFFICERS Thursday, Sept. 19th • 2:00 p.m. • Freeman Expo Hall
3201 East Houston Street • San Antonio, Texas 78219
www.saaaonline.org | July/August 2013 5
President’s MessageRenetta Quintana | SAAA 2013 | SAAA President | NRP Management
We continue to move forward our Success in Motion…..Our 2nd quarter was just as exciting as the 1st! Wait until you see what we can do in the 3rd!
A few words to remember….. Stay Involved, Participate, Stay Involved, Participate, Stay Involved, Participate
• CONGRATULATIONS to our SAAA Members for raising $30,000 for the Heroes Campaign for American Red Cross! Thanks to everyone who participated! With everyone’s efforts we were able to exceed our goal of $25,000. A special thanks to our top companies Diamond Management for raising over $8,400, HomeSpring Residential for raising $4,576 and Lincoln for raising over $3,600. Let’s get ready for the 100 Club & Blue Santa Drive!
• Our Leadership Lyceum Program has completed two classes with only one left before they graduate. We are continuing to identify and cultivate our future leaders for SAAA!
• SAAA PAC Business Exchange in May at Granberry Hills was a success with 26 owner management companies and vendors participating getting closer to our $50,000 PAC goal. Our 1st ever PAC Posters are on sale for only $29! Purchase your poster, instantly be a PAC Investor and enjoy quotes from our member’s experiences of “You know you have been in property management too long when….”
• Government Affairs continues to work on and support City Council Races helping candidates in the runoff elections. We supported our candidates at polling stations around the city on Election Day.
• Our Summer June Member Mixer at Mi Casa Tamales in Boerne was lots of fun! • NAA Assembly of Delegates attended the NAA Education Conference in San Diego to continue to take our message of “Taking Political Involvement to the Next Level.”
• Membership Committee has successfully recruited 105 new members! We still have opportunities to bring in new members for our association through year end. Please contact Darlene@saaaonline or go to www.saaaonline.org for information.
Thanks to everyone who has increased their level of involvement to help us achieve our plan of work for 2013. For more information on how to get involved or join and serve on a committee, please visit our website, www.saaaonline.org.
Remember, Stay Involved, Participate, Stay Involved, Participate, Stay Involved, Participate
Continuing moving forward our…….Success in Motion!
SAAA PRESIDENT’S MESSAGE
July/August 2013 | www.saaaonline.org6
We would like to welcome our newest members to the Product Ser-vice Council: Jennifer Duran with BG Staffing and Bobby Bridwell with Arbor Contract Carpet. Both have already been hard at work serving on various committees, and helping out with our upcoming 2013 SAAA Expo. The Expo will be held on Thursday September 19, 2013 at the Freeman Expo Hall, so get ready to Follow The Yellow Brick Road and join us for a great time.
This year, one of the projects that PSC has been working on is the im-plementation of a new Sponsorship Program. The new program will allow
members to review a menu of the sponsorship opportu-nities for SAAA events that occur throughout the year, and hopefully allow for advance planning and budgeting for our members. The new program will also open sponsorship opportunities for new associate members to participate in. Keep an eye out for more details coming soon.
On behalf of PSC, we would like to thank all the members and the SAAA staff who have contrib-uted their time, ideas, and talents to help make all of the SAAA events a great success. We look forward to continue working as a team to keep “Success in Motion”.
BOWLING TOURNAMENT 2013!
MEMBERS ON THE MOVE!Heath Hallada is proud to anno-unce his new role as Founder of Green Door Valet. Heath has years of experience implementing recycling programs and managing waste removal services for mul-ti-family communities across the United States (as National Sales Manager for Waste Manage-ment). Green Door Valet provides Valet Recycling & Waste collection services for multi-family commu-nities in Texas, with an emphasis on developing successful recycling programs to reduce waste costs and ensure compliance with City & State Recycling Regulations. Contact Green Door Valet; 512-271-7000, [email protected], www.greendoorvalet.com
If you have company news you’d like to share, send it to
Don’t miss this year’s tournament!at Bandera Bowl on Huebner Road
Registration 6:00 p.m. • Practice time 6:50 p.m. Bowling 7:00-10:00 p.m.
Register to be a bowler! $250 per lane - includes 4 bowlers, a pizza, a pitcher of your choice of beverage
& banner with team name (limit 2 lanes per company)
Register to be a spectator! $15 per spectator (anyone not bowling) - includes a slice of pizza and a soft drink
• No children or anyone under 18 allowed • Attendees cannot bring outside food or beverages into bowling alley
Contact Amy Sanchez, [email protected] for information.
PSC PRESIDENT’S MESSAGEDelfina Aguilar | SAAA 2013 | PSC President | Appliance Warehouse
AUGUST Summer Mixer!
AUGUST 15th 6:30 p.m.
$25 Pre-registered$35 if registered after Aug. 2nd
www.saaaonline.org | July/August 2013 7
Your Local, Trusted Source for Multi-family Construction!
• Asphalt
• Awnings
• Carpentry
• Balcony&EntryLanding
Repairs
• RoofRepairs
• SidingRepairs&Placement
• ExteriorRehabs
• ExteriorPainting
• SidewalkRepairs
• Welding
• SubfloorRepairs
• andmuchmore...
FIRE SAFETY
Fire Safety Briefing with SAFD Inspections Division and American Red Cross!
July 17th FREE!9:00 a.m. at SAAASeating is limited - register at saaaonline.org
Fire Action Plans • Prevention Tips • Inspectors ReportMedia Relations Do’s and Don’ts • Code Change/Requirements
July/August 2013 | www.saaaonline.org8
DIAMOND SPONSORS
www.saaaonline.org | July/August 2013 9
SAAA Honors These Diamond Sponsors:
These companies have generously supported the San Antonio Apartment Association with their Diamond Sponsorhip. Please give them consideration whenever possible in your multi-family businesses.
Apartment Guide • 210.499.5998 • apartmentguide.com Apartments.com • 210.625.7155 • apartments.com BG Staffing • 210.348.0346 • bgstaffing.com Coinmach • 210.697.9200 • coinmachcorp.com Colors Unlimited • 210.310.1545 • colorsunlimited.org Cort • 210.615.8264 • cort.com Dixie Carpet Installations • 281.261.6334 • dixiecarpet.com For Rent Media Solutions • 210.377.3116 • forrent.com Gratr Landscapes, Ltd. • 210.764.7773 • gratrlandscapes.com HD Supply • 800.431.3000• hdsupply.com Impact Floors • 210.349.9216 • impactfloors.com The Liberty Group • 210.525.7966 • thelibertygroup.com Lone Star Carpet • 512.836.9311 • lonestarcarpets.com Rasa Floors • 210.212.4444 • rasafloors.com Redi Carpet • 210.257.0000 • redicarpet.com Roto-Rooter • 210.257.0000 • rotorooter.com Signs Now • 210.520.6699 • signsnowsa.com Time Warner Cable • 210.582.9586 • twc-sa.com Vamvoras • 210.341.2004 • vamvorasplumbing.com Worldwide Pest Control • 210.734.0000 • worldwidepest.com
DIAMOND SPONSORS
Thank You!
July/August 2013 | www.saaaonline.org10
QUALITY Education... Professional Courses...
Excel & OutlookJuly 16th, 9:00 a.m. - 12:00 p.m.$68SAAA Education Center7525 Babcock Road, San Antonio, TX 78249
• Basics of Excel and Outlook• Learn to use Outlook for multi-family purposes• Email blasts• Marketing and leads• Presented by Michelle McMillan, Capstone
Leasing BootcampJuly 9th, 9:00 a.m. - 1:30 p.m.$75 FREE for PEPSAAA Education Center7525 Babcock Road, San Antonio, TX 78249
• Basics of leasing• Fair Housing 101• Overcoming objections• Light lunch provided, includes property tour• Presented by Michelle Covin, For Rent Media Solutions
SAAA is your professional resource for continuing education credits to advance your career in the multi-family industry...backed by the state and national associations with your best interest in mind!
EDUCATION
CAMSLAM
Fire Safety BriefingJuly 17th, 9:00 a.m. - 11:00 a.m.FREE!SAAA Education Center7525 Babcock Road, San Antonio, TX 78249
• Fire action plans, prevention, tips• Media relations do’s and don’ts• Inspectors report• Code changes/requirements• Presented by SAFD and American Red Cross
CAS (Certified Apt. Supplier)Takes place during CAMSLAM$450 for Vendor MembersSAAA Education Center7525 Babcock Road, San Antonio, TX 78249
• Helps you better meet the needs of the properties you serve
• Training includes: Management of Residential Issues, Risk and Financial Management, Fair Housing
• Presented by National Speaker, Jackie Ramstedt
New Eviction RulesAugust 8th, 9:00 a.m. - 10:30 a.m.$35SAAA Education Center7525 Babcock Road, San Antonio, TX 78249
• Change in party representation• Owner’s writ of possession• Changes to language concerning rent owed• Q & A• Presented by David Fritsche, SAAA Legal Counsel
CPRAugust 6th, 11:00 a.m. - 1:00 p.m.$70SAAA Education Center7525 Babcock Road, San Antonio, TX 78249
• 2-year Certification• Presented by Mario Aguilar, Jumpstart
Landlord 101 SeriesJuly 12th, 11:30 a.m. - 1:00 p.m.FREE! Bring your lunch or $10SAAA Education Center7525 Babcock Road, San Antonio, TX 78249
• R 22 Conversions • Presented by Charlie Gallagher, Century A/C
CLASSES AND DATE ARE SUBJECT TO CHANGE
July 29-31 then August 27-30$765 $675 for PEPSAAA Education Center7525 Babcock Road, San Antonio, TX 78249
• LastchancetoearnyourCAMfor2013• Management of Residential Issues• Legal Responsibilities, Marketing, HR and more!• Presented by National Speaker, Jackie Ramstedt
www.saaaonline.org | July/August 2013 11
Building Loyalty Like Gaga
Crime Prevention
Sept. 5th, 9:00 a.m. - 12:00 p.m.$68 FREE for PEPSAAA Education Center7525 Babcock Road, San Antonio, TX 78249
• What are Lady Gaga’s techniques for loyal fan base?• How to apply these techniques to multi-family and
student housing• Presented by Barbara Savona, Sprout Marketing
Sept. 24th, 9:00 a.m. - 12:00 p.m.$68 $61 for PEPSAAA Education Center7525 Babcock Road, San Antonio, TX 78249
• Tips on keeping your property safe and crime free• More information coming soon!
Seminars at SAAA’s Education/Training Center
Rental Housing Laws - David Fritsche - March 2013
EDUCATION
Raising Rents - Debbie Wiatrek - May 2013
Fair Housing - David Fritsche - May 2013
Certified Freon Recovery
Show Me The Money! (Collections)
August 10th - 11th (1/2 day 11th)$285 $255 for PEPEverest Institute6550 First Park Ten Blvd., San Antonio, TX 78213
• Required by law for anyone that works on HVAC systems• Learn the knowledge to pass the Federal EPA 608 Exam• Presented by Frank Garcia, Everest Institute
August 15th, 9:00 a.m. - 12:00 p.m.$68 FREE for PEPSAAA Education Center7525 Babcock Road, San Antonio, TX 78249
• Importance of accurate and complete paperwork• Collection from vacated residents• Credit bureaus plus Q & A• Presented by Kristin Muse, National Credit Systems
Building Your Dream TeamSept. 10th, 9:00 a.m. - 12:00 p.m.$68 FREE for PEPSAAA Education Center7525 Babcock Road, San Antonio, TX 78249
• Learn how to lead and motivate others• What is high efficiency selling• Learn how to ask the right questions and make the sale• Presented by Nancy Payne, For Rent Media Solutions
CLASSES AND DATE ARE SUBJECT TO CHANGE
July/August 2013 | www.saaaonline.org12SAAA events, seminars, classes and gatherings will be photographed and/or videotaped for future use in promotional materials. By entering the events, you are providing SAAA irrevocable permission to use your voice, image or likeness for any live or recorded video display, broadcast or other transmission, reproduction or other depiction in any media now or hereafter existing for any legal purpose without your consent. To unsubscribe from emails, faxes, or any information from SAAA, please email [email protected], 7525 Babcock, San Antonio, Tx 78249 Office 210.692.7797 Fax 210.692.7277. © Copyright San Antonio Apartment Association 2013.
REGISTRATION FORM: Company/Community Name:_____________________________________________________________________1__________________________________________ 4____________________________________________2__________________________________________ 5____________________________________________3__________________________________________ 6____________________________________________PEP Subscriber? q Yes q No Total amount to be billed: $_______________________
Company:_______________________________________ Primary Contact:________________________________Phone:___________________Fax:____________________ Email:_________________________________________
Cancellations must be made by July 17thCancellations must be received by deadline date to receive a refund. The reservation fee(s) will be due if notice of cancellation is not received. Phone, fax and emailed reservations are considered confirmed. No-shows will be billed. I understand that by providing the fax number and email address above, on be-half of the company/organization/property specified above, that I am authorized to and hereby consent for the company/organization/property to receive faxes and email notices sent by or on behalf of the San Antonio Apartment Association.
Please send completed form to Jennifer Feeler either via fax at 210.692.7277 or email [email protected].
BILLING OPTIONS: q Invoice me q Check Enclosed q Prepay OptionCard No: __________________________________ Exp:__________Billing Zip Code:__________Sec. Code:______Signature______________________________________________________________________________________
It is the policy of the SAAA that all events and education seminar invoices incur a $2 billing fee, unless payment in full has been made prior to the invoicing of such event or if registration is being paid in full at the door.
CAMSLAM 2013!Enhance your professional growth in the apartment industry by becoming a Certi-fied Apartment Manager (CAM) and take your career to the next level.
Managers have a great deal of responsibility for the upkeep and management of apartment commu-nities. They have the tremendous opportunity to quickly advance within an industry that values and invests in its people. By becoming a CAM Designate you can take your career to the next level. CAM is not just a title, CAM training helps you manage your apartment community and team more effectively.
Training covers:• Management of Residential Issues• Legal Responsibilities• Human Resource Management• Fair Housing• Marketing• Property Maintenance for Managers• Risk Management• Financial Management• Research, analysis, & evaluation
You’re already a Success. Become a Certified Success.
CLASS DATES:July 29 - 31 then August 27-30
at the SAAA Education & Training Center7525 Babcock Road, San Antonio, TX 78249
$765 for members • $675 for PEP SubscribersCost includes all books, application & exam fees, meals and a certificate from the National Apartment Association—must be paid in full before class begins.
CLASS SIZE IS LIMITED!
Contact Director of Education, Jennifer Feeler, to register [email protected]
Presented by National Speaker:JACKIE RAMSTEDT, CAPS, CAM, CAS
President • National Speaker • Consultant • Performance Expert
www.saaaonline.org | July/August 2013 13
EDUCATIONTake the next step in your professional development and become a certified success by earning your Certified Apartment Portfolio Supervisor (CAPS) designation. The National Apartment Association Education Institute (NAAEI) offers this nationally recognized designation for multi-site supervisors and experienced apartment managers with a CAM, ARM or RAM designation.
The on-site manager is a vital link between apartment residents and the community owners and investors. The manager must provide satisfactory accommodations for the residents as well as a strong bottom line on the owners investment. That’s why an increasing number of owners and investors are seeking NAA-designated CAM, Certified Apartment Managers, to fill their staffing needs.
Leasing professionals are the first people prospective residents meet, and often their only impression of the property staff. This course is designed to teach these professionals skills to help them become top producers.
Certified Apartment Manager
Certified Apartment Portfolio Supervisor
National Apartment Leasing Professional
1
2
4
3 Suppliers are important liaisons to the multi-family hous-ing industry. This course is designed as an opportunity for suppliers to hear the everyday challenges faced by the apartment manager customer and is held in conjunction with the CAM course.
Certified Apartment SupplierEDUCATION GIFTCERTIFICATES!
The gift of education is a special gift that has great long-term
value! Consider giving an education gift certificate to a
friend, employee or co-worker! Contact [email protected]
to order today.
Congratulations to our newest GRADUATES!
What a wonderful professional achievement! Congratulations on all the hard work and dedication it took to get your designation!
This accomplishment is recognized nationally as a symbol of excellence and we are very proud of you!
CYNTHIA FUENTES, Shelter Corporation, CAM
CHRISTIE GARCIA, Residence Property Company, CAM
LORIE GLASSCOCK, Capstone, CAPS
JOSHUA GLENN, Alpha Barnes, CAM
JENNIFER HALE, Shelter Corporation, CAM
ELECTRA HARRIS, Alpha Barnes, CAM
KELLIE MONTOYA, Winthrop Management, CAM
ANNETTE MOSES, Resource Residential, CAM
YVONNE PODUFALY, The Hayman Company, CAPS
VANESSA RANGEL, Shelter Corporation, CAM
BILLY SUTTON, Mac-Gray, CAS
MARY ALICE TRUEBA, Mid-America Apartment Communities, CAM
JERRY TURNER, T 4 HIM, CAPS
ZACHARIAH WOODARD, SAHA, CAPS
DE
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July/August 2013 | www.saaaonline.org14 www.saws.org
www.saaaonline.org | July/August 2013 15
GOVERNMENT AFFAIRS
paigns. Secondly, on Election Day, our members did a great job of coming out to support the two candidates. We had members at ten election poll sites from 7:00 a.m. to 7:00 p.m. Once again, we cannot thank ever one of our members who ded-icated their time and energy on that day.
San Antonio City Council Races – Winners & Losers (and run-offs!)Let’s talk a little more about the San Antonio City Council elections, of the ten candidates that our Association endorsed, seven won their elections, two went into run-off elections (City Council District 5, David Medina (against Shir-ley Gonzales); and City Council District 8, Ro-lando Briones (against Ron Nirenberg)), and one lost her election (City Council District 3, Leticia Ozuna). Those who won, and who we had endorsed are: Mayoral Place, Julian Castro; District 2, Ivy Taylor; District 4, Rey Saldana; District 6, Ray Lopez; District 7, Cris Medina; District 9, Elisa Chan; and District 10, Carlton Soules. By the time this article goes to print the run-off elections will have been decided, so stay tuned to the news and to the next issue’s article as we discuss who won those elections.
New Councilwoman – Rebecca ViagranIn San Antonio City Council District 3 we have a new Councilwoman, Rebecca Viagran. She comes with a lot of experience in city politics and city governance. She used to work for a councilperson and has served on several boards and commissions. I have already met with her briefly and she is dedicated and intelligent. I’m sure that her office and our Association will work well together.
State LegislatureThe regular session of the Texas State Legisla-ture has come to an end, its last day was May 27th; but the Governor quickly called all the legislators back for a Special Session to hammer out political redistricting maps. More on this on the following issue’s Government Affairs Cor-ner. Point of interest: HB 316 by Representative
elcome back to the Governmental Affairs Corner! In this article we have much grat-
itude to give to many of our members; and I wish we could thank each one of you by name, but there are simply too many of you to list. So I will do my best to ensure that our gratitude comes through in this article.
2013 SAAA PAC Business ExchangeLet’s begin by acknowledging all of the partic-ipants in this year’s SAAA PAC (Political Ac-tion Committee) Business Exchange held on June 14th at Granberry Hills. Talk about a major success. We had 26 owner/management com-pany members sponsor (gave of their personal time and energy for free) to be at this event; we simply can’t thank them enough. We also had an equal number of vendor members participate, and we also want to thank them for registering and attending the event. At the event, and since the event, we keep hearing from both vendors and owner/management companies great re-views about how beneficial the exchange was for their businesses. On the fundraising side of this, the event raised over $13,000 of PAC Funds, almost double of last year’s SAAA PAC Business Exchange! This was a phenomenal job by everyone. If you’re interested in next year’s Business Exchange, contact me as soon as you get a chance to find out about it. One more spe-cial thanks to the PAC volunteers who helped as marshals during the exchange ensuring that ev-ery participant stay on the event’s schedule.
San Antonio City Council Races - VolunteersThe next thanks go out to every one of our mem-bers who stepped out and took part as volunteers for a couple of the San Antonio City Council candidates endorsed by the SAAA Board of Di-rectors; City Council District 3 Leticia Ozuna and City Council District 8 Rolando Briones. We organized a phone banking session for both candidates and we want to thank the people who came out to take part in that session as phone banking plays a crucial role in electoral cam-
Jon Otto of Dayton made it through the legis-lature. This bill will make a current pilot pro-gram permanent and extend it statewide; it’s a program which allows taxpayers with prop-erties valued over $1 million to appeal ARB (appraisal review board) decisions to the State Office of Administrative Hearings (SOAH), which is something that would benefit our members. Now it’s just a matter of time to find out if the Governor will sign this bill into law, let become law without a signature or veto it.
SAAA PAC - PosterOn a different and very positive note, the SAAA PAC members have been busy at work. They have come up with an amazing and sim-ply wonderful idea, it’s the PAC Poster. This poster is titled “You know you’ve been in Property Management too long when…” and contains 15 items in response to the title. Many property managers have already expressed that they want one of these to display on their of-fice and even at other locations on their sites. Anyone can get a poster for a small PAC dona-tion of $29! You can speak to any of our PAC members or contact me for more information on how to get one of these posters.
SAAA PAC - PinsAnother item that the PAC members have come up with is the new PAC Pin (actually there are now two pins, a gold one and a silver one). These pins designate the level of contri-bution a person has donated to the PAC Fund; if you donate $200 or above you get a gold pin, otherwise you get a silver pin. You should already have started seeing people wear these pins as they show their strong and proud sup-port of the PAC Fund.
Please keep checking the Government Affairs section of our website www.saaaonline.org for upcoming events, current affairs and issues of interest to our industry. As always, my door is open to everyone. If you have any concerns or ideas, just contact me.
HECTOR MORALES, JR., M.P. AFFDIRECTOR OF GOVERNMENT RELATIONSSAN ANTONIO APARTMENT ASSOCIATION
W
July/August 2013 | www.saaaonline.org16
2013 BUSINESS EXCHANGE
OWNERS/MANAGEMENT COMPANIESAbbey ResidentialAlpha-Barnes Real EstateBob Ross Realty Capstone Real Estate ServicesChurchill Forge PropertiesDrought PropertiesEmbrey ManagementFalkin-PlatnickGreystarThe Hayman CompanyHomeSpring ResidentialImplicity ManagementKerrybrook Apartments, LLCLincoln Property CompanyThe Lynd CompanyMcDougal Property ManagementNRP GroupOrion Real Estate ServicesPinnaclePPA Real Estate ManagementRC ManagementResource ResidentialRiverstone Residential GroupShelter CorporationUnited Apartment GroupWestern Rim
VENDORSApartment FinderApartments.comBehr Paint CorporationBexar TowingBG StaffingBlancken Insurance GroupCoinmach CorporationeConserve LLCE-Z Washer Dryer LeasingFSI ConstructionImpact Floors of TexasIngersoll RandLaw Office of R. David FritscheNWP Services CorporationOne Call NowPathfinders InsurancePest ShieldPoolsureRasa FloorsRoto-RooterSigns NowSprout MarketingSurface ConnectionT.F. Harper & AssociatesThe Paint Drop by ValsparValet Waste
PAC BUSINESS EXCHANGE
Thank you to the following companies for participating in this year’s PAC Business Exchange!
May, 2013 - Granberry Hills
www.saaaonline.org | July/August 2013 17A great evening of business, music, food and friends!
PAC BUSINESS EXCHANGE
July/August 2013 | www.saaaonline.org18www.hsrconstruction.com
www.saaaonline.org | July/August 2013 19www.CrimeCleanofTexas.com www.rotorooter.com/rrba
100 CLUBThe San Antonio Apartment Association supports the
100 Club of San Antonio. This year we are selling raffle tickets once again and all proceeds will go to the 100 Club!
Tickets now available! Only $10 for a chance to win!1st prize iPAD
2nd prize $500 cash3rd prize Gift Basket worth over $1000
*Drawing will be held July 18th at the Bowling Tournament (do not need to be present to win)
Pick up your tickets at the SAAA office
Contact [email protected] for more details.
Showing Up...“Showing up and
putting forth genuine determination and effort will get you further then
you can ever imagine. Find your gift, do what
you love, and keep work-ing toward your goals. You will even surprise
yourself with how much you can do.”
Mark Cukro
Serving the Families of San Antonio and Bexar County Law Enforcement & Firefighter Heroes who have fallen in the line of duty.
July/August 2013 | www.saaaonline.org20
INDEPENDENT RENTAL OWNERS
SAAA SPONSOR
www.valetwaste.com
For Independent Rental Owners
Landlord 101 Series: Topic: R-22/R410A
July 12th – 11:30 a.m. - 1:00 p.m. at SAAA - 7525 Babcock Road
SPEAKER: Charlie Gallagher, Century A/C Supply
Class is free for all SAAA Members - each person pays for their lunch RSVP to Jennifer at [email protected]
www.saaaonline.org | July/August 2013 21
SUCCESS
FOCUS... The Recipe
for Sucess!
In today’s competitive world, we believe that multi-tasking is essential and we are obsessed with becoming “well-rounded” personalities.
Take the example of any person who has achieved success in his or her chosen field and you’ll find that they share certain traits.
You’ll find strong motivation, clear goals, the will to overcome all odds and hard work.
But there is one quality that distinguishes them from the rest.
And it is their ability to concentrate all of their attention on the goals they have set.
While effort is important to complete a given task, it is this ability to focus that is often the deciding factor that determines how well you do it.
The Value of Focus
Remember the school experiment in which we used a lens to cause the convergence of the sun’s rays and watched in awe as a scrap of paper placed underneath caught fire? This, precisely, is what focus is about.
When the rays of the sun scatter everywhere, they do not have the capacity to generate enough heat but use a lens to focus the same rays and you get magical results.
July/August 2013 | www.saaaonline.org22
www.centuryac.com
www.supplyHQ.com
SAAA SPONSORS
www.saaaonline.org | July/August 2013 23
Rather, stop doing the things that are not an absolute necessity at the present moment, and you will find it easier to focus on those that are most important.
2. Prioritize
Before you blindly jump into getting things done, pick the tasks that are most important. Sort out the items on your “to do” list and arrange them ac-cording to how urgent or important they are.
Prioritizing will help you avoid the ac-tivities that drain your time and energy. If you have set your aim on learning a new skill, give yourself a timeframe within which to complete it and put it as an important task on your list.
Cut out something that is not as im-portant and you will find it easier to do what you need to do to achieve your goal.
3. Get Rid of Distractions
It takes very little to divert our mind from the task at hand – an e-mail from a friend, or an interesting article in the newspaper or even a simple conversa-tion in the office can serve as a distrac-tion.
Distractions tend to make you lose not just valuable time, but also your focus; so take steps to keep them away.
De-clutter your desk, your computer or your home and you are sure to find it easier to focus on the task on hand. If you have an important presentation to prepare, do not log on to your email and turn off notifications because the messages there will divert you from working on your project. Take off the
Similarly, you may have the greatest ideas and the most brilliant of plans but unless you set your sights clearly on what you wish to achieve and fol-low through with focus, you will not reach your goals.
HOW TO DEVELOP FOCUS
Compared to motivation or persever-ance, focus is often easier to develop. It does not require you to learn some-thing new; rather, it involves a process of letting go of some of your habits that distract you from the most import-ant things.
Here are a few ways in which you can develop focus.
1. Stop Doing Too Much
Think of all your activities throughout the day and list them out. Then look at each one individually and assess if you really need to be doing it. Where possible, delegate the task to someone else; if there are things you simply do as a matter of habit, but which do not contribute in any meaningful way, stop doing them.
Keeping up with news of your area of expertise or general situations in your area may be necessary; but is it real-ly so important to regularly follow the gossip columns that detail the lives of celebrities?
If you have a full-time job, attend classes to pick up a new skill, volun-teer for community work and take up a part-time job to augment your income, burnout is an inevitable outcome be-cause you constantly have so much on your plate that it overwhelms you.
SUCCESS
headphones to cut out the music.
Announce to people that you are going to be busy and out of bounds for the next few hours and shut the door of your room. Turn off the television and maybe even your phone.
THE BOTTOM LINE
In today’s competitive world, we be-lieve that multi-tasking is essential and we are obsessed with becoming “well-rounded” personalities.
While this may seem like a good thing, it has the potential to cause damage by draining you.
Instead, stick to one goal at a time, eliminate clutter and work on achiev-ing your one goal before moving on to another one.
Take these steps to improve your focus and almost instantaneously, you will find your productivity soaring.
Written on 4/18/2013 by Vishal P. Rao. Vishal P. Rao runs the work at home forum, a popular on-line discussion forum for those who work from home. Read reviews of business opportunities/programs, get advice or just stop by to have a casual chat.
July/August 2013 | www.saaaonline.org24
EXPO
September 19th
4:00 - 8:00 p.m.Freeman Expo Hall
3201 E Houston St, San Antonio, TX 78219
FREE for Owners, Management and
On-site Personnel!
Contact Director of Programs and Events, Amy Sanchez, at [email protected] for
more information.
Where the Yellow Brick Road leads you!DISCOVER
www.saaaonline.org | July/August 2013 25
at The Freeman Expo Hall next to the AT&T Center
EXPO 2013 Tradeshow Floor Layout
EXPO
July/August 2013 | www.saaaonline.org26
EXPO
The Wizard of Oz: RSI TexasEmerald City:
Roto-Rooter, All in One Employment Solutions
Ruby Slipper: (sold out)Apartment Guide, Bexar Towing, Gratr Landscapes,
Impact Floors, Mac-Gray the Laundry Room Experts, Signs Now, The Liberty Group, Vamvoras, LTD.
Glenda Goodwitch: (3 remaining)Appliance Warehouse, CORT, BG Staffing, Crime Clean of Texas, Foundation Repair Texas & Oklahoma (Church Services), Ramming Paving, Inc., TPI Inc.
Dorothy Gale: (9 remaining)Century A/C Supply
Flying Monkeys: (Unlimited)Alpha-Barnes, HomeSpring Residential Services, Implicity Management, Shelter Corporation,
The Marketing Department, The NRP Group
Sponsorships still available - contact Amy Sanchez at [email protected]
Thank You to the Following Sponsors...
www.saaaonline.org | July/August 2013 27
September 19th
4:00 - 8:00 p.m.Freeman Expo Hall
3201 E Houston St, San Antonio, TX 78219
FREE for Owners, Management and On-site Personnel!
© San Antonio Apartment Association 2013 SAAA events, seminars, classes and gatherings will be photographed and/or videotaped for future use in promotional materials. By entering the events, you are providing SAAA irrevocable permission to use your voice, image or likeness for any live or recorded video display, broadcast or other transmission, reproduction or other depiction in any media now or hereafter existing for any legal purpose without your consent.
Contact Director of Programs and Events, Amy Sanchez, at [email protected] for
more information.
Owner/Mgmt/Onsite Only VENDORS Only2 p.m. ELECTION OF OFFICERS
& Annual Meeting/Reception$25 per person • $35 at the door4 p.m. Business Expo...FREE!
2 p.m. ELECTION OF OFFICERS& Annual Meeting/Reception$25 per person • $35 at the door
Reminder: Non-exhibiting SAAA Vendor Members will not be permitted entrance into the Expo
SAAA events, seminars, classes and gatherings will be photographed and/or videotaped for future use in promotional materials. By entering the events, you are providing SAAA irrevocable permission to use your voice, image or likeness for any live or recorded video display, broadcast or other transmission, reproduction or other depiction in any media now or hereafter existing for any legal purpose without your consent. To unsubscribe from emails, faxes, or any information from SAAA, please email [email protected], 7525 Babcock, San Antonio, Tx 78249 Office 210.692.7797 Fax 210.692.7277. © Copyright San Antonio Apartment Association 2013.
Cancellations must be made by 5:00 p.m. Friday, September 13, 2013. Reservations preferred, walk-ins welcome. No billing at the door. Cash, check or credit card only, please. Contact Amy Sanchez for more information. Please send completed form to [email protected] or fax to 210.692.7277.
BILLING OPTIONS: q Invoice (not available for walk-ins) q Check/Cash q Credit Card (fill out section below)
Credit Card No: ______________________________Exp:__________Billing Zip Code:_______Sec. Code:____
Name on Card: ___________________________________Authorized Signature:_____________________________It is the policy of the SAAA that all events and education seminar invoices incur a $2 billing fee, unless payment in full has been made prior to the invoicing of such event or if registration is being paid in full at the door.
Company Name: ________________________________________
Primary Contact: ________________________________________
Phone: ________________________________________________
Email: _________________________________________________
Attendees for Election of Officers:
1. _____________________________________________________
2. _____________________________________________________
3. _____________________________________________________
4. _____________________________________________________
5. _____________________________________________________
6. _____________________________________________________
7. _____________________________________________________
8. _____________________________________________________
9. _____________________________________________________
10. ____________________________________________________
Owner/Mgmt. Company: _________________________________
Community:_____________________________________________
Primary Contact: ________________________________________
Phone: ________________________________________________
Email: _________________________________________________
Attendees: Election Expo
Name: _____________________________________ q qTitle: _______________________________________
Name: _____________________________________ q qTitle: _______________________________________
Name: _____________________________________ q qTitle: _______________________________________
Name: _____________________________________ q qTitle: _______________________________________
SAAA ELECTION OF OFFICERS REGISTRATION FORM
Thursday, Sept. 19th • Freeman Expo Hall 3201 East Houston Street • San Antonio, Texas 78219
Follow the Yellow Brick Road to theELECTION OF OFFICERS
July/August 2013 | www.saaaonline.org28
www.saaaonline.org | July/August 2013 29
• An engaged and receptive audience already looking for your services• Extremely affordable, low-cost investment• Credible source of information• Specific, targeted distribution• Members do business with other members• You’re supporting your association to provide information avenues• Free professional, creative services available• Reaches decision-makers with purchasing power!
12014 is SAAA’s 50th Anniver-sary Jubilee Year Celebration! Special historical sections will
be added to this year’s Directory!
2It’s the number one source for SAAA Membership Infor-mation....owners and ma-
nagement companies to vendor/supplier members alike!
3It’s sent to every member and is used by owners, mana-gement company and vendor
members on a daily basis.
4Reach your targeted market in the multi-family industry by getting your name in front
of them and being recognized as a leader in the industry.
5Linked sources from print, digital, social media, email and more!
Top Reasons to sponsor the 2014 Directory:
Visit
us on
line a
t
www.saaa
onlin
e.org
More reasons to sponsor the Directory:
Increase revenue, build your brand and visibility in the industry while successfully
reaching your customers!
Support your association and build your business.
Deadline to be in the 2014 Directory is October 31, 2013
MEMBERS: Don’t forget to log on to www.saaaonline.org and update your information before the deadline date.
Contact SAAA at [email protected] for more information.
2014 DIRECTORY
July/August 2013 | www.saaaonline.org30
AMERICAN RED CROSS
American Red Cross Water Safety Olympics!
Thanks to our SAAA volunteers for
attending the Water Safety Olympics and serving as judges
and time keepers!
SeaWorld AquaticaMay 2013
2013 SAAA HEROES CAMPAIGN
Total Collected for the 2013 Heroes Campaign....
$30,088.75
www.saaaonline.org | July/August 2013 31HER
OES
AMERICAN RED CROSS
SAAA Heroes for the American Red Cross
Many Thanks to All Our Supporters This Year!All In One EmploymentThe AmbertonAppliance WarehouseBNP InvestmentsBob Ross RealtyCapstoneCoinmachDeer CreekDoral ClubEagle RidgeElanThe Falls At Westover HillsFredericksburg PlaceGreystarHomeSpring Residential Indian HollowImplicity ManagementLago VistaLeroy Neal
Lincoln Property CompanyMayfield GardensMcDougal Property ManagementMonte CristoNRP ManagementOak SpringsResource ResidentialRutmoreSAAA Board of DirectorsSAAA StaffSan Miguel/RiverstoneShelter CorporationTown SquareVamvorasVillage at ShavanoVista MeadowsWestdale Willow BendWillow Creek
2013
HEROES
Top Management Company Contributors:Diamond Management: $8,403.91HomeSpring Residential: $4,576.70
Lincoln Property Company: $3,659.26
Top Individual Contributor:
The Amberton Apartments:$7,323.45
July/August 2013 | www.saaaonline.org32
SAAA SPONSORS
www.coinmach.com
www.bgstaffing.com
www.saaaonline.org | July/August 2013 33
AMERICAN RED CROSS
July/August 2013 | www.saaaonline.org34 www.macgray.com
www.saaaonline.org | July/August 2013 35
2014
A Commitment To Serve...
July/August 2013 | www.saaaonline.org36
2014 Sponsorships
www.saaaonline.org | July/August 2013 37
SAAA PAC
PAC POSTERS FOR SALE!For only a $29 PAC investment, you can be a part of the PAC supporters and own your own 2013 PAC Poster! Contact Hector Morales at [email protected] for more information.
PAC Golf Tournament 2013!
November 4th7:00 a.m. - 4:00 p.m.
Hyatt Hill Country Golf Club9800 Hyatt Resort DriveSan Antonio, TX 78251
$175 Per Player
Contact [email protected] purchase a team, sign up to play or
sign up to sponsor this great event!210.389.6024www.sunterralandscape.com
What is the SAAA PAC?
The SAAA Political Action Committee (PAC) works on behalf of
SAAA members. Our PAC works to develop and maintain productive relationships with key public officials at the local, state, and national levels. We are successful when we have active dialogue with public policy makers in order to ensure that legis-lation is favorable to our industry.
Legislation can begin at every level of govern-ment and can have a significant impact on the bottom line of our businesses and on our daily work environment. A misconception exists that legislation exclusively impacts property and management company owners. The reality is that it has a global and direct impact on each of us in the industry. When a company’s bottom line is impacted it affects employee benefits and financial decisions related to a property’s expenses and the community.
July/August 2013 | www.saaaonline.org38
MEMBERSHIP
OWNER/MGMT MEMBERS111 Prexy LLCBob O’Brien789 Oakdale DrSunset Valley, TX 78745(512) 773-4815
321 Verne Mgr, LLCGregory R. Trimble680 Derby WayBulverde, TX 78163(210) 385-8425
Big Strike dba Cornerstone ApartmentsLisa Clark3838 Kubala Store RoadYorktown, TX 78164(210) 829-0311
Brendan J. Fine11130 Fort SmithSan Antonio, TX 78245(907) 301-2452
Choice Management ServicesSusan Choice27 Wolfeton WaySan Antonio, TX 78218210-380-1678
Cranes Mill MHPTracy Hershey1885 FM 2673 #147Canyon Lake, TX 78133(830) 481-6183
Edwards Property ManagementD. Lee Edwards111 N Walnut AveNew Braunfels, TX 78130(830) 620-7653
Round-Up Development LLCCraig CampbellP O Box 1408Boerne, TX 78006(830) 249-1852
Santa Monica DevelopmentSkip SpeciaP O Box 46956San Antonio, TX 78246(210) 771-1018
SkyBri Enterprises, LLCKelley Simmonds10326 Severn RdSan Antonio, TX 78217(210) 643-1025
VENDOR MEMBERSAJ Commercial Services dba ASC PavingMark Jackson/Lita Avalos210-658-61131716 S. San Marcos, Suite 224San Antonio, TX 78207210-658-6113www.ascpaving.com
Allbrite Contractors of TexasDanny Roane10811 Iota Dr.San Antonio, TX 78217(210) 251-6456www.allbriteconstruction.com
FitcasaSara ZavalaPO Box 1631Cypress, TX 77410(210) 708-0210www.fitcasa.com
Green Door ValetHeath Hallada9311 FM 620 N #100Austin, TX 78726(512) 271-7000www.greendoorvalet.com
Jake Jacobson State Farm InsuranceJake Jacobson27 Hopleaf TrailSan Antonio, TX 78256(210) 632-0049jake.sfagentcareers.com
Keystone Resources IncJulie Irvin1329 Nicholson StHouston, TX 77008(713) 874-0162www.keystoneresources.com
Law Offices of Fidel RodriguezManuel Maltos111 Soledad St Ste 1300San Antonio, TX 78205(210) 224-1057fidrodlaw.com
MtechBrandi Dathe9601 Dessau Rd, Bldg 3 Ste. 303Austin, TX 78754210-233-8401www.mtech.com
Pavement Maintenance SolutionsShannon M. Smurawa205 W Byrd Blvd Suite #101Universal City, TX 78148(210) 659-4997www.pavementmsinc.com
Poo Prints (Austin/San Antonio)Patti Bunn9024 Northgate Blvd #2138Austin, TX 78758(512) 296-8659www.pooprints.com
Signal 88 Security of San AntonioMark Pillips118 Brookside LnBoerne, TX 78006(210) 399-5944www.signal88.com
Star PersonnelMarin Henson11500 Northwest Freeway #340Houston, TX 77092(210) 826-4800www.starpersonnel.org
Texas No SlipMark Wood410 W. NakomaSan Antonio, TX 78216210-273-9934www.texasnoslip.com
Texas Refuse LLCJuan GonzalezP O Box 894056Mililani, HI 96789(210) 648-1427
United RenovationsLisa Matthews8808 Gallant Fox RdAustin, TX 78737(512) 431-8318www.unitedrenovations.com
Waste Point Doorstep Trash & Recycling Services David Brock P.O. Box 69176 San Antonio, TX 78269 (317) 714-1621 www.wastepoint.com
Waste Service XpressEsteban Diego9118 EvertonSan Antonio, TX 78245(210) 863-7793www.wasteservicesexpress.com
Waterworks Pool Cleaning and Service LLCDan Norris20770 Hwy 281, Ste 108-434San Antonio, TX 78258(210) 378-1790www.txwaterworks.net
SAAA Members!WELCOME New
www.saaaonline.org | July/August 2013 39
Tell us a little about starting your business or starting out in the business?
My agency started in 2002. I have always loved working with people and decided that the insur-ance industry would give me that satisfaction. I have quickly become the largest Farmers agent in the South Division in writing commercial busi-ness, mostly apartment complexes.
Hobby? Love classic cars
What is the most important part of customer service? Getting it right the first time. I have very little service work because of that. We “Take Care of our Customers”.
What sets you or your company apart from the rest?I’m always available either I’m in my office or my cell phone is just a call away and my customers can always get a hold of me both during the week or weekend.
Favorite vacation spot?Never been, but want to go to Hawaii
Favorite thing to do in San Antonio?Eat out and be with friends.
Congratulations to Maykin Wynn! She is the Buddy of the month! Maykin has worked hard this year on the Buddy Committee mentoring new members and always going out of her way to make them feel welcome.
Thanks Maykin!
For information regarding your SAAA Membership, contact
Director of Member Services, Darlene Willis at 210.692.7797
FALL MEMBERSHIP
DRIVE!August 15 – September 5
Earn $50 FAST!The drive is only 3 weeks long,
so start getting warmed up now!$50 will be rewarded for each
new member you recruit!
Contact [email protected] for more information.
Tell us a little about starting your business or starting out in the business? I first started in the pest control industry in 1997 as a termite technician. I wanted to learn everything about the business and moved around within the company I was employed with to gain experience in all fields of pest control. I enjoy all the problem solving and that no day is ever the same. I look forward to many more years of providing great service and meeting new friends.
Most admired person and why?My Mother and Father for always supporting me and teaching me the importance of good work ethics, family and generosity.
Hobby? Offshore fishing
What is the most important part of customer service?Communication and good listening skills.
What sets you or your company apart from the rest?My partners and I started Gruene Pest Man-agement, LLC with a vision of being the best service company in our industry. We are com-mitted to insuring our customers are satisfied with the service we provide and that each experience with our technicians is a pleasant one. Gruene Pest Management is a full service company that provides: Termite Control, Rodent Control, Pest Control, Bee Removal, Lawn Fertilization, Weed Control and Tree Feeding. We also have an on staff Entomologist and Arborist.
Favorite vacation spot? Anywhere there is saltwater and sand.
Favorite thing to do in San Antonio?Going to Bass Pro and Bowling.
Spotlight... MEMBERSHIP
Member Spotlight! John Lester, Farmers Insurance
Member Spotlight! Jason Tillman, Gruene Pest Management, LLC.
July/August 2013 | www.saaaonline.org40
www.prolinepaving.com
www.saaaonline.org | July/August 2013 41
MARKET STATISTICS
July/August 2013 | www.saaaonline.org42
TEXAS APARTMENT ASSOCIATION
www.saaaonline.org | July/August 2013 43
NATIONAL APARTMENT ASSOCIATION
July/August 2013 | www.saaaonline.org44
Marti Parker San Antonio/AustinOrder Desk: 800-267-2985 Mobile: 210-854-7031
Serving Texas for Over 30 Years!
• Replacement • Renovations • New Construction •• Saturday Installs • One-day, Next-day Service •
www.dixiecarpet.com
www.ucscompanies.com www.theprg.org
www.foundationexperts.com
www.fsiconstruction.com
www.hsrconstruction.com
210.826.1777Landscape Management Services• Lawn and landscape maintenance• Professional landscape design• Landscape installation Irrigation Services• Irrigation repair• Irrigation installationTree Services• Pruning• Removal/ Stump grinding• Demossing• Insurance claims
Serving the San Antonio Area
Since 1983
www.signswestaustin.com
www.surfaceconnection.com
SAAA SPONSORS
Thank you to all our SAAA
Residence MagazineSponsors!
You keep our industry strong!
www.saaaonline.org | July/August 2013 45
You can find the SAAA Career Center at www.saaaonline.org.
Welcome to the
SAAA Career Center!Your destination for exciting Apartment job opportunities and the best resource for qualified candidates within the Apartment Jobs Industry.
Searching for a job within the industry?We feature various Apartment Jobs. Ready to start your job search? Go to www.saaaonline and click on the Career Center button at the top!
Looking to fill a position?This job board is custom tailored for the Apartment Jobs industry, which means we attract the most quali-fied professionals in San Antonio. Create an Employer Account and post your Apartment Jobs today!
CAREER CENTER
EVERY PRINT JOB NEEDS A HERO
4954 Space Center Dr.San Antonio, TX 78218
San Antonio210-804-0390
Austin512-480-0860
samples @shweiki.comwww.shweiki.com
CONTACT US
5,000POSTCARDSFULL COLOR
$149
10,000FLYERSFULL COLOR
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1,000MAGAZINESFULL COLOR
$995
H A S S L E - F R E E P R I N T I N G T O T H E R E S C U E
Free Samples & Info
July/August 2013 | www.saaaonline.org46
Apartments.com ......................................28
BG Staffing ...............................................32
Century A/C Supply ..................................22
Coinmach ................................................32
Crime Clean of Texas ...............................19
Dixie Carpet Installations, Inc. .................44
FSI Construction .......................................44
Foundation Specialists .............................44
Horton Horticulture ...................................44
HSR Construction, Inc. ..............................18
Lawn & Landscaping Solutions.................44
Mac-Gray ................................................34
Maintenance Supply Headquarters .........22
Meyer Smith, Inc. .....................................46
North & South Pool Service .......................44
Phoenix Recovery Group .........................44
Pro-line Pavement Maintenance .............40
RASA Floors ...............................................48
Roto-Rooter ..............................................19
San Antonio Water Systems (SAWS) ...........14
Shweiki Media ..........................................45
Signs West ................................................44
Sunterra Landscape.................................37
Surface Connection.................................44
Texcon ........................................................7
TPI, Inc. ....................................................47
UCS ..........................................................44
Valet Waste ..............................................20
www.meyersmithinc.com
SPONSOR INDEX
www.saaaonline.org | July/August 2013 47
7525 Babcock RoadSan Antonio, Texas 78249
PRSRT STDAUTO
U.S. POSAGEPAID
SAN ANTONIO, TEXASPERMIT NO. 1935