100010320317_20-Apdefr-2015

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REMITTANCE SLIP

Due DateTotal Amount Due

A - B + C + D

Current Charges

D

Adjustments

C

Payments

B

Previous Bill Amount

A

IDEA

Please provide your e-mail address ___________________________

Cellular Limited. (To be enclosed with your payment)

Demand DraftCheque

Due Date:

Bank & Branch:

Cheque/D.D.No:

Invoice No:Account Number:

Total Amt Due:

Date: Amount :

Service Tax No

Bill Period

Bill Date

Credit Limit

Bill Number

Please pay your bill before due date to avoid late payment charges

Total Amount Due

Current Charges

Particulars

Total Current Charges

Discounts

Other Credits & Charges

One Time Charges

Roaming Charges

Usage & VAS Charges

Feature Charges

Monthly Charges

Amount

:

:

:

:

:

to

Please mention your name and Mobile No. at the back of the Cheque

Service Tax

EC + HEC ( @3 %on Service Tax )

Please draw your Cheque/D.D favouring "IDEA Cellular Ltd. A/C. No. 100010320317"

AAACB2100PST007

Balance Carried Forward(A-B+C)

PAYMENT DETAILS

(`).

Summary of Charges

Total Amount Payable

After Due Date

@12.00 %

Pay your bill Online : 1) Just log onto www.ideacellular.com and go to My Account* 2) Use Express Bill Pay option on our website to pay without logging in*

One time instructions : Opt for ECS for your bank account or provide us the standing instruction on your credit card

Other Options : Visit your nearest My Idea showroom (To know your nearest My Idea, Please dial *121#) and pay by Cash, Cheque or Credit Card.

* Not applicable for Company paid connections

There's a substitute for paper.There's none for trees.Go paperless, Opt for only EBILL.Send SMS ACTEBILL <space> <email id> to 12345

9911493822

9911493822Mobile No. :

Cellular No:

Mr. SHATRUGHAN RAY

IDEA Cellular Limited

IDEA Cellular Limited Registered Office: Suman Towers, Plot No.18, Sector-11, Gandhinagar 382011 Page 1

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B 91 BASEMENT SHIVALIK MALVIYA NAGAR

SUNIL NARSING HOME

NEW DELHI 110017

DELHI0.00

824.10500.00

262.32

0.00

456.86

0.00

0.00

50.00

0.00

86.30

2.60

20-Apr-2015

0.00 858.08

0224096859

466.02

100010320317 0224096859

05-May-2015

-33.98

05-May-2015

824.10

Account No. : 100010320317

262.32

0.00

456.86

0.00

0.00

50.00

0.00

86.30

2.60

858.08

824.10

20-Mar-2015 19-Apr-2015

ABHIYANTRIK

ABHIYANTRIK

For General Information dial 12345, for Service Requests and Complaints dial Customer Care no. 198 (Toll Free) from your IDEA mobile. e-mail: [email protected]

874.10

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7/21/2019 100010320317_20-Apdefr-2015


Bill Date :Bill No.:Account No.: 0224096859100010320317 20-Apr-2015

Summary of Charges for Mobile No. 9911493822

Balance Carried Forward

Sr. No. Description Date Amount Total Amount

Previous Bill Amount 466.02

Payments

1 Payment Received 09-Apr-2015 500.00

Total Payments 500.00

Total -33.98

Other Credit and Charges(for the entire Account)

Sr. No. Description Amount

1 Late Payment Charges 50.00

Total 50.00

Page 2

STATEMENT OF ACCOUNT

Customer Information1. These terms and conditions are in addition to and without prejudice to those contained in the Customer Service Application Form (CSA), and accepted by the subscriber. All terms and conditions

herein shall have the same meaning as defined in CSA Form.

2. The subscriber also has the option to pay through cash at authorized cash collection centers, (Authoriz ed by IDEA Cellular Ltd).Crossed cheques / draft drawn in favour of IDEA Cellular Limited paya ble

at Delhi & credit card authorization slips/standing instructions on credit cards.

3. Cash payments SHOULD NOT be sent by mail or dropped in the cheque collection boxes. P lease make the cash payments at any of our MY IDEA Showroom or at retail outlets through V-topup.

4. Drop your cheques ONLY at our designated cheque collection drop boxes. Post-dated or otherwise invalid / non-bankable/outstation cheques are not acceptable.

5. Fill in complete details including Cheque / Draft Number, drawee bank and branch on the remittance slip and write your Account number, cellular phone number and name on the reverse of the Cheque / Draft.

6. You can also pay by logging on to our website www.ideacellular.com or by giving standing instructi ons with your bank account/credit card.

7. By making on-time payments, you can avoid late payment fees of (`). 50/- or 2% whichever is higher for outstanding >100/- and help build a good credit history. IDEA Cellular Limited reserves the right to apply

the penal charges of (`).200+ tax per instrument towards cheque return and (`).100+ tax per CCSI decline.

8. IDEA Cellular Limited reserves the right to vary the rates of the penal charges from time to time and also take recourse to any other course of action as available and considered appropriate, subject to TRAI Regulations.

9. Roaming Calls can be updated in the next bill.

10. No Migration fee is chargeable to any tariff plan change. Log on to www.ideacellular.com to calculate the financial implications of your tariff plan.

11. No increase in rates is permissible in any item of tariff for the next period of six months from date of enrollment.12. No charge is levied for any service without explicit consent of the consumer.

13. Security deposit, refundable if any, would be made within 60 days of closure of subscription after adjustment of dues; otherwise it will be eligible for interest @10 % p.a.

14. IDEA Cellular Limited will address all statements and notices under customer services application to the billing address given overleaf. Any statement or notice will be deemed served within 72 hours of posting by mail or courier.

15.Web based Complaint Monitoring System

You can register your complaint or view its status online through our website www.ideacellular.com. You have to do one-time registration (if not registered) and then login to my account under Customer Care Section.

16. In case of any Query, please call our General Information Number (Customer Care Number) 12345 or 9891012345 (Nominal charges apply for agent assistance) and for registering any Complaint or a Service Request, please

call customer care number 198 or 8744000198 (Toll Free). If you are not satisfied with the resolution provided and wish to further appeal, you can do so by appealing to our Appellate Authority within 30 days after expiry of the

time limit specified for the resolution either through e-mail, fax, post (including courier) or in person with details in prescribed format available on our website www.ideacellular.com.

Appellate Authority: Mr. Amit Dimri

E-mail id: [email protected]; Fax No. 9891905777

Communication Address: Idea Cellular Ltd, Delhi Circle, A-68, Sec-64, Noida 201301

Working Days : Monday to Friday Working Hours : 10.00 am to 6.00 pm

17. For address change, please submit a letter with address proof at our nearest showroom & the same will be implanted in 4 working days subject to verification.

18. In the event of nonpayment /part payment / late payment of the amount /outstanding by due date/ cheque return instances, IDEA Cellular reserves the right to disconnect the services after taking into consideration all

implication of TRAI norms.

19. Any disputes arising out of differences are subject to the exclusive jurisdiction of the Courts of Delhi.

20. This is a computer generated invoice and does not need signature.

21. Service Tax Category - Telecommunication Services.

22..Do Not Disturb (DND) Registration process: - To block all telemarketing Calls & SMS to your mobile, dial 1909 from mobile or SMS 'START <0>' to 1909.

- To allow telemarketing SMS only from select categories, SMS 'START <preferred category no.> to 1909. {Eg: To allow Credit card & Education related SMS and block all other categories of SMS, type 'START 1,

2' and SMS to 1909}. However all Telemarketing Calls will remain blocked.

- Categories & Numbers are as follows: 1- Banking/ Insurance / Financial products / Credit cards. 2 - Real Estate. 3 - Education. 4 - Health. 5- Consumer goods/automobiles. 6 - Communication / Broadcasting / Entertainment / IT.

7 - Tourism and leisure

23.Corporate Identity Number - L32100GJ1996PLC030976

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7/21/2019 100010320317_20-Apdefr-2015


Account No.: Bill No.: Bill Date :

Charges for Mobile No.

0224096859 20-Apr-2015

9911493822

100010320317

Mr. SHATRUGHAN RAY

ABHIYANTRIK

# Proration is done to calculate exact rental & usage charges based on the number of active days of usage

Monthly Charges

Rate Plan Description Period Amount

Per_Min_199_Plan 20-Mar-2015 - 06-Apr-2015 115.55

DL_Super 350 07-Apr-2015 - 19-Apr-2015 146.77

Total 262.32

Usage & VAS Charges

Description Period Volume Pulse Amount

Local Calls - Cellular - 142 38.90

Local Calls - Fixed/WLL - 16 3.00

STD Calls - Cellular - 512.00 96.60

SMS - 11 0.00

Musichub 12-Apr-2015 - 11-May-2015 99.00

SMS - MT - 1 3.00

GPRS(Volume) Usage - 200810.00 216.36

Free Units (Volume) - 146720.00

Free Airtime(Duration)/SMS - 439:10/5

Total 456.86

For details of charge per pulse for a particular service category, please refer to the Usage Charges section of the bill. Divide the amount charged

by the total pulses/ volume for that charge item to arrive at the applied charge per pulse. Note: The above mentioned formula is not applicable for

discounted tariff. For reference see your welcome letter. Visit www.ideacellular.com or call customer care for any further clarification."

(`).

Other Credits & Charges

Description AmountGPRS Fixed Validity Pack 6 0.00

GPRS Fixed Validity Pack 6 0.00

Plan Enrollment Fees 0.00

Activation Fee 0.00

Total 0.00

Service Tax 86.30

Education Cess + Higher Education Cess(EC+HEC) 2.60

TotalTax 88.90

Total Current Charges 808.08

Current Monthly Amount 858.08

Total Amount Due 824.10

Page 3 of 5

7/21/2019 100010320317_20-Apdefr-2015


Itemized Details for Mobile No.


Outgoing Call Details

20-Apr-20150224096859

9911493822

100010320317

* A=All, P=Peak, O=Off peak

Mr. SHATRUGHAN RAY

ABHIYANTRIK


Local Calls - CellularSr. Date Time Number Time Duration Pulse Call Sr. Date Time Number Time Duration Pulse Call

No. hh:mm:ss Called Band mm:ss Charges No. hh:mm:ss Called Band mm:ss Charges

1 20-Mar 15:53:45 919911183555 P 00:49 1 0.00 41 02-Apr 13:18:19 919810038023 P 00:36 1 0.60

2 20-Mar 23:10:13 919210655688 O 01:18 2 0.00 42 02-Apr 16:50:37 919312200547 P 00:57 1 0.60

3 21-Mar 14:46:35 919891297117 P 01:36 2 0.00 43 02-Apr 22:17:12 918506007280 P 01:54 2 1.20

4 21-Mar 14:50:01 919811130211 P 02:48 3 0.00 44 03-Apr 12:20:13 919718078555 P 00:46 1 0.60

5 21-Mar 18:20:51 919811130211 P 00:31 1 0.00 45 03-Apr 12:21:27 919871761036 P 00:25 1 0.60

6 21-Mar 19:10:24 919958633424 P 01:49 2 0.00 46 03-Apr 19:20:01 919350397117 P 03:19 4 2.40

7 21-Mar 21:02:26 09650760026 P 00:24 1 0.00 47 03-Apr 19:25:08 919350397117 P 01:10 2 1.20

8 22-Mar 10:48:05 919718078555 P 00:36 1 0.00 48 03-Apr 19:27:30 919958633424 P 00:46 1 0.60

9 22-Mar 17:06:20 919718078555 P 00:22 1 0.00 49 03-Apr 19:32:34 919350397117 P 02:28 3 1.80

10 22-Mar 20:46:28 919958633424 P 00:32 1 0.00 50 03-Apr 19:39:53 919350397117 P 00:22 1 0.60

11 22-Mar 21:59:16 09650760026 P 01:43 2 0.00 51 04-Apr 09:31:20 919210655688 P 01:39 2 1.20

12 24-Mar 16:24:29 919810007032 P 00:21 1 0.00 52 04-Apr 09:34:57 919718078555 P 04:14 5 3.00

13 24-Mar 18:09:01 919958633424 P 00:52 1 0.00 53 06-Apr 16:10:34 919811163226 P 00:17 1 0.60

14 24-Mar 19:46:54 919958633424 P 02:00 2 0.00 54 07-Apr 21:16:03 919210655688 P 01:39 2 0.00

15 24-Mar 21:51:46 09650760026 P 00:14 1 0.00 55 07-Apr 21:19:09 919210655688 P 00:44 1 0.00

16 24-Mar 22:16:12 09650760026 P 00:10 1 0.00 56 08-Apr 11:59:24 918506007280 P 01:09 2 0.0017 25-Mar 16:11:36 919810007032 P 01:49 2 0.50 57 09-Apr 21:22:03 919811105728 P 01:58 2 0.00

18 25-Mar 16:14:14 09818003232 P 01:01 2 1.20 58 10-Apr 19:07:27 09810007032 P 01:09 2 0.00

19 25-Mar 16:18:36 919810007032 P 00:44 1 0.60 59 11-Apr 17:25:00 09582172171 P 01:24 2 0.00

20 25-Mar 16:34:10 919811748544 P 00:56 1 0.60 60 11-Apr 19:14:15 919210655688 P 01:05 2 0.00

21 25-Mar 16:37:12 919911183555 P 01:30 2 1.20 61 12-Apr 11:42:06 919810585536 P 06:24 7 0.00

22 25-Mar 19:30:50 919958633424 P 01:04 2 1.20 62 12-Apr 22:03:09 08800967278 P 00:31 1 0.00

23 26-Mar 09:20:37 919911183555 P 00:46 1 0.60 63 13-Apr 15:44:07 09582172171 P 00:30 1 0.00

24 26-Mar 20:10:38 919958633424 P 00:51 1 0.60 64 13-Apr 17:42:20 09582172171 P 00:40 1 0.00

25 26-Mar 20:53:38 919968369370 P 00:33 1 0.60 65 14-Apr 09:50:27 09810416678 P 02:35 3 0.00

26 27-Mar 19:51:41 919958633424 P 01:58 2 1.20 66 14-Apr 10:51:35 09650760026 P 00:09 1 0.00

27 28-Mar 18:57:07 919210655688 P 00:14 1 0.60 67 14-Apr 11:24:43 919650760026 P 04:46 5 0.00

28 28-Mar 20:03:38 919718078555 P 00:42 1 0.60 68 14-Apr 11:49:57 919312230646 P 00:51 1 0.00

29 30-Mar 17:14:47 919312230646 P 00:16 1 0.60 69 14-Apr 23:36:09 919210655688 O 00:06 1 0.00

30 30-Mar 19:26:10 919958633424 P 01:47 2 1.20 70 15-Apr 18:08:43 919810004329 P 01:07 2 0.00

31 31-Mar 11:35:07 919958633424 P 03:23 4 2.40 71 15-Apr 22:17:44 09873065024 P 00:18 1 0.00

32 31-Mar 13:10:02 919958633424 P 00:36 1 0.60 72 16-Apr 17:16:52 09582172171 P 01:28 2 0.00

33 31-Mar 14:19:05 919811163226 P 00:37 1 0.60 73 17-Apr 18:53:33 919958633424 P 01:10 2 0.00

34 31-Mar 14:25:11 919210655688 P 03:35 4 2.40 74 18-Apr 09:47:07 919210655688 P 04:01 5 0.00

35 31-Mar 19:21:56 919210655688 P 00:33 1 0.60 75 18-Apr 16:25:39 918800967280 P 00:53 1 0.00

36 31-Mar 21:24:16 919210655688 P 00:53 1 0.60 76 18-Apr 19:45:27 919210655688 P 00:05 1 0.00

37 01-Apr 09:23:39 919210655688 P 00:05 1 0.60 77 19-Apr 17:54:27 919718078555 P 00:58 1 0.00

38 01-Apr 17:45:00 918506007280 P 03:49 4 2.40 78 19-Apr 19:33:40 919210655688 P 01:35 2 0.00

39 01-Apr 19:52:06 919312230646 P 02:19 3 1.80 79 19-Apr 20:17:20 919718078555 P 01:31 2 0.00

40 02-Apr 05:59:00 919210655688 O 00:53 1 0.60

Total 38.90

Local Calls - Fixed/WLL

Sr. Date Time Number Time Duration Pulse Call Sr. Date Time Number Time Duration Pulse Call


1 21-Mar 18:19:35 01147546405 P 00:23 1 0.00 5 31-Mar 11:59:37 911165252664 P 00:24 1 0.60

2 24-Mar 12:27:52 01146586185 P 02:39 3 0.00 6 03-Apr 10:01:07 01141099928 P 00:21 1 0.60

3 24-Mar 12:30:59 01146586185 P 05:44 6 0.00 7 03-Apr 10:01:48 01141099928 P 00:23 1 0.60

4 24-Mar 18:44:16 01126478431 P 00:23 1 0.00 8 04-Apr 12:30:26 911141552664 P 01:04 2 1.20

Total 3.00

STD Calls - Cellular

Sr. Date Time Number Time Duration Pulse Call Sr. Date Time Number Time Duration Pulse Call


1 22-Mar 09:30:10 919801747294 A 03:12 4.00 0.00 25 31-Mar 20:58:04 919801747294 A 07:25 8.00 4.80

2 22-Mar 09:34:00 919801747294 A 22:14 23.00 0.00 26 31-Mar 21:06:07 918298800970 A 16:40 17.00 10.20

3 22-Mar 14:27:21 09525662459 A 26:29 27.00 0.00 27 01-Apr 09:24:43 09256704993 A 02:37 3.00 1.80

4 22-Mar 17:33:37 919525506941 A 00:01 1.00 0.00 28 01-Apr 19:34:26 918298658958 A 14:56 15.00 9.00

5 22-Mar 19:06:58 09721059047 A 01:15 2.00 0.00 29 07-Apr 09:12:28 09801747294 A 02:53 3.00 1.80

6 22-Mar 19:12:43 09721059047 A 07:01 8.00 0.00 30 07-Apr 09:15:38 09801747294 A 16:12 17.00 10.20

7 22-Mar 21:25:14 919771354935 A 00:19 1.00 0.00 31 08-Apr 07:45:35 918298800970 A 01:59 2.00 0.00

8 22-Mar 21:26:28 919771354935 A 13:32 14.00 0.00 32 08-Apr 08:57:12 919801747294 A 00:24 1.00 0.00

9 22-Mar 21:57:42 09721059047 A 00:36 1.00 0.00 33 08-Apr 08:58:02 919801747294 A 00:12 1.00 0.00

10 23-Mar 10:51:28 919525506941 A 10:08 11.00 0.00 34 08-Apr 08:58:37 919801747294 A 17:51 18.00 0.00

11 25-Mar 09:22:47 919801747294 A 00:58 1.00 0.00 35 08-Apr 09:18:51 919771354935 A 00:44 1.00 0.00

12 25-Mar 09:24:58 919801747294 A 01:08 2.00 0.00 36 08-Apr 17:00:00 919771354935 A 03:18 4.00 0.00

13 25-Mar 09:27:01 919801747294 A 14:10 15.00 0.00 37 08-Apr 20:30:24 08809787111 A 05:34 6.00 0.00

14 25-Mar 22:43:22 917056143309 A 04:05 5.00 3.00 38 08-Apr 21:49:13 918407820663 A 01:41 2.00 0.00

15 26-Mar 21:40:39 918427474297 A 22:53 23.00 13.80 39 09-Apr 08:26:42 08809787111 A 00:18 1.00 0.00

16 26-Mar 22:04:18 919878988357 A 10:22 11.00 6.60 40 09-Apr 08:30:03 919801747294 A 05:24 6.00 0.00

17 28-Mar 19:39:58 09576936470 A 05:14 6.00 3.60 41 09-Apr 08:35:53 918809787111 A 00:45 1.00 0.00

18 28-Mar 20:11:40 919576936470 A 20:42 21.00 12.60 42 09-Apr 09:20:46 918809787111 A 01:13 2.00 0.0019 29-Mar 18:14:01 09525662459 A 18:19 19.00 11.40 43 09-Apr 09:27:32 918298800970 A 22:33 23.00 0.00

20 31-Mar 10:12:22 09256704993 A 01:54 2.00 1.20 44 09-Apr 22:03:47 917277173329 A 12:07 13.00 0.00

21 31-Mar 13:01:58 919517335133 A 01:31 2.00 1.20 45 10-Apr 08:38:43 918809787111 A 26:32 27.00 0.00

22 31-Mar 14:47:00 919888643550 A 02:22 3.00 1.80 46 10-Apr 10:05:58 09256704993 A 00:33 1.00 0.00

23 31-Mar 16:55:54 919888643550 A 01:39 2.00 1.20 47 10-Apr 10:31:02 919801747294 A 12:06 13.00 0.00

24 31-Mar 20:52:31 08298658958 A 03:17 4.00 2.40 48 10-Apr 10:47:20 918298800970 A 46:05 47.00 0.00

Page 4 of 5

7/21/2019 100010320317_20-Apdefr-2015


Itemized Details for Mobile No.


Outgoing Call Details

20-Apr-20150224096859

9911493822

100010320317

* A=All, P=Peak, O=Off peak

Mr. SHATRUGHAN RAY

ABHIYANTRIK


STD Calls - CellularSr. Date Time Number Time Duration Pulse Call Sr. Date Time Number Time Duration Pulse Call


49 10-Apr 16:05:46 919517335133 A 08:45 9.00 0.00 54 13-Apr 11:12:48 917277173329 A 01:01 2.00 0.00

50 11-Apr 09:54:31 09256704993 A 07:06 8.00 0.00 55 13-Apr 19:28:26 919771354935 A 01:24 2.00 0.00

51 12-Apr 13:58:39 08229825763 A 28:01 29.00 0.00 56 14-Apr 18:14:21 08809787111 A 06:49 7.00 0.00

52 12-Apr 15:54:41 07654473170 A 01:17 2.00 0.00 57 17-Apr 08:40:53 919872624632 A 02:10 3.00 0.00

53 12-Apr 15:57:32 09525662459 A 09:24 10.00 0.00

Total 96.60

SMS

Sr. Date Time Destination Volume SMS Sr. Date Time Destination Volume SMS

No. hh:mm:ss Number Charges No. hh:mm:ss Number Charges

1 20-Mar 22:59:40 053698147 1 0.00 7 30-Mar 15:55:36 918895437189 1 0.00

2 28-Mar 21:43:34 0121 1 0.00 8 02-Apr 09:49:21 919210655688 1 0.00

3 29-Mar 06:42:57 053698116 1 0.00 9 04-Apr 11:30:22 919210655688 1 0.00

4 29-Mar 06:43:21 053698116 1 0.00 10 04-Apr 15:54:19 09313363365 1 0.00

5 29-Mar 06:48:50 053698116 1 0.00 11 10-Apr 15:05:35 919771354935 1 0.00

6 29-Mar 06:48:56 053698117 1 0.00

Total 0.00

GPRS (Volume) Usage

Sr. Date Time APN Rating Total Total Sr. Date Time APN Rating Total Total

No. hh:mm:ss Group Vol/Dur Amt. No. hh:mm:ss Group Vol/Dur Amt.

1 20-Mar 18:28:43 internet Internet 1300.00 5.20 13 29-Mar 11:37:51 internet Internet 960.00 0.002 21-Mar 06:01:08 internet Internet 17680.00 0.00 14 31-Mar 22:01:12 internet Internet 10.00 0.04

3 21-Mar 06:03:42 internet Twitter 70.00 0.00 15 03-Apr 09:19:25 internet Internet 880.00 3.52

4 21-Mar 06:13:23 internet Facebook 970.00 0.00 16 05-Apr 15:23:59 internet Internet 13640.00 54.56

5 22-Mar 02:34:59 internet Internet 2540.00 0.00 17 10-Apr 06:06:58 internet Internet 1960.00 0.00


7 22-Mar 04:11:58 internet Internet 6600.00 0.00 19 11-Apr 05:44:12 internet Facebook 10.00 0.00




11 29-Mar 09:12:51 internet Internet 10.00 0.00 23 12-Apr 02:17:08 internet Facebook 10.00 0.00


Total 216.36

Page 5

SMS - MT

Sr. Date Time Content Volume SMS Sr. Date Time Content Volume SMS

No. hh:mm:ss Description Charges No. hh:mm:ss Description Charges

1 29-Mar 06:49:25 53696stllov003 1 3.00

Total 3.00

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Documents

100010320317_20-Apdefr-2015