10-1 Chapter 10 Patient Education 2012 The McGraw-Hill
Companies, Inc. All rights reserved. McGraw-Hill Slide 2 10-2
Chapter 10 Content 10.1 Patients rights and nurses responsibilities
related to education 10.2 Accreditation requirements for patient
education 10.3 Patients learning needs 10.4 Nursing diagnoses,
outcomes, and interventions for patient education 10.5
Implementation, evaluation, and documentation of patient education
Slide 3 10.1 Patients Rights and Nurses Responsibilities 10-3 Slide
4 10-4 10.1 Patients Rights and Nurses Responsibilities Patient
Education Process Provide information to patients, families, and
communities Ideally results in enhanced ability to Actively
participate in health promotion and health maintenance OR Cope with
alterations in health or ability. Slide 5 10-5 10.1 Patients Rights
and Nurses Responsibilities Patients Rights Patient Bill of Rights
Healthcare professionals & patients must collaborate Patients
need knowledge for active involvement Patient Self-Determination
Act (PSDA) Right to active decision making in care Right to consent
or refuse Slide 6 10-6 10.1 Patients Rights and Nurses
Responsibilities Nurses Responsibilities Professional Standards of
practice Ethical Code of Ethics Slide 7 10-7 10.1 Patients Rights
and Nurses Responsibilities National Standards Office of Minority
Health Standards on Culturally and Linguistically Appropriate
Services (CLAS) Slide 8 10-8 10.2 Accreditation Requirements for
Patient Education Slide 9 10-9 10.2 Accreditation Requirements for
Patient Education Accreditation Evaluation based on adherence to
quality standards, including patient education The Joint Commission
(TJC) Most widely recognized accrediting body General patient
education requirements Disease-specific patient education
requirements Slide 10 10-10 10.2 Accreditation Requirements for
Patient Education TJC Requirements Assessment before education
Educational topics for all patients Medications Equipment
Procedures Hygiene Nutrition Orientation to hospital room
Evaluation of patient understanding Slide 11 10-11 10.2
Accreditation Requirements for Patient Education Disease-Specific
Education Core measures Developed by CMS, NQF and TJC Identify
specific educational requirements for diseases CHF Smoking
cessation Medications Nutrition Daily weight Slide 12 10-12 10.2
Accreditation Requirements for Patient Education National Patient
Safety Goals (NPSG) Developed by TJC Actions to prevent medical
errors Revised annually Include multiple patient education
requirements Anticoagulant therapy Prevention of drug-resistant
infections Prevention of central line associated infections
Preventing surgical site infections Discharge medications Fall
reduction Reporting safety concerns Asking for assistance if
patient condition deteriorating Slide 13 10-13 10.3 Patients
Learning Needs Slide 14 10-14 10.3 Patients Learning Needs
Assessment Learning needs Readiness to learn Ability to learn
Health literacy Barriers to learning Pain Anxiety Language Poor
hearing/vision Preferred method of learning Slide 15 10-15 10.4
Nursing Diagnoses, Outcomes, and Interventions for Patient
Education Slide 16 10-16 10.4 Nursing Diagnoses, Outcomes, and
Interventions Nursing Dx Examples: Knowledge, deficient
Noncompliance Therapeutic regimen: ineffective management Specific
details about the patients learning need should be included in the
nursing diagnosis Slide 17 10-17 10.4 Nursing Diagnoses, Outcomes,
and Interventions Nursing Outcomes Knowledge outcomes May include
knowledge of 30 different topics such as Breast feeding Cardiac
disease management Diabetes management Diet Disease process
Medication Discharge readiness Fall prevention behavior Risk
control Slide 18 10-18 10.4 Nursing Diagnoses, Outcomes, and
Interventions Nursing Interventions Examples: Generic health
education Parent education interventions Teaching interventions
specific to disease process Preoperative teaching Prescribed diet
Medications Slide 19 10-19 10.5 Implementation, Evaluation, and
Documentation of Patient Education Slide 20 10-20 10.5
Implementation, Evaluation, and Documentation Teaching Methods
Verbal Drug information sheets Videos Booklets Computer programs
Demonstrations Group discussions Educational television programming
Slide 21 10-21 10.5 Implementation, Evaluation, and Documentation
Evaluation of Education Method depends on content Teach-back Return
demonstration Questioning Mastery of content or need for
remediation should be documented If outcomes not met: Re-evaluate
the patient for barriers to learning Consider alternate educational
formats
