1 Woodbadge Part 1 Group Committee: Communications

1

Woodbadge Part 1Group Committee:

Communications

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Communication

• Effective communications necessary to exchange information

• What information needs to be exchanged?

• What are you trying to communicate?

• What are you trying to say?

• How effective are you

• Whose job is it?


Communictations - Tools

• There are a variety of communication tools:

• Social media (Facebook, Twitter, etc.)

• Email

• Notices

• Letters

• Telephone

• Face to face


Communications - Issues

• Risk of what is trying to be said can be mis-interpreted.

• Information is interpreted through filters

• Time


Communications: Barriers and Strategies

• Barriers to Listening– Focusing on a personal agenda– Experiencing information overload– Criticizing the speaker– Distracted by emotional noise– Experiencing physical difficulty



• Strategies for effective listening:– Stop – focus on the other person– Look – pay attention to non-vervbal

messages– Listen- listen to the essence of the speakers

thoughts– Be empathetic– Ask questions



• Barriers to Accurate Perceptions:– Stereotyping and generalizing– Not investing time– Having a distorted focus– Assuming similar interpretations– Experiencing incongruent cues



• Strategies for Accurate Perception:– Analyze your own perceptions– Work on improving your perception– Focus on others



• Barriers to Effective Verbal Communication– Lacking clarity– Using stereotypes and generalizations– Jumping to conclusions– Dysfunctional responses– Lacking confidence



• Strategies for Effective Verbal Communications

– Focus on the issue, not the person

– Be genuine rather than manipulative

– Empathize rather remain detached

– Be flexible towards others

– Value yourself and your experiences

– Present yourself as an equal rather than a superior

– Use affirming responses


Communications

• Media:– What resources can be used to get messages

a broad distribution – radio, TV, newspapers– What do you do if you are approached by the

media on an story or issue?– Who do you direct questions to?– John Petitti, Exec Director Marketing &

Communications ([email protected]) • Area Commissioner, Council Commissioner or

CED


Communications

• Resources:– Scouts Canada

• Public Relations 101

– Community Colleges– Toastmasters– Rotary

Documents

1 Woodbadge Part 1 Group Committee: Communications