1 TF TM AECOM P3s Leveraging and Integrating Tolls … TF TM AECOM_P3s_Leveraging...P3s Leveraging and Integrating Tolls and Intelligent Transportation ... A customer service system,

P3s Leveraging and Integrating Tolls and Intelligent Transportation Tolls and Intelligent Transportation Systems

ITS Canada, 2012 Annual Conference and General Meeting

June 12, 2012 June 12, 2012

Quebec City

P3s Leveraging and Integrating Intelligent Transportation Intelligent Transportation

ITS Canada, 2012 Annual Conference and General

What is Tolls and how has it evolved ?

Tolls & ITS Common, but not Tolls & ITS Common, but not Identical

Tolls and ITS Integration for Managed Lanes

The Future of Tolls and ITS

How Tolls and ITS Support How Tolls and ITS Support P3 Structure

Action Item List for P3 Use of Tolls and ITS

Tolls & ITS Common, but not Tolls & ITS Common, but not

Action Item List for P3 Use of

WHAT IS TOLLS AND HOW

ITS Canada 2012 ACGM: Tolls and Intelligent Transportation Systems


HAS IT EVOLVED ?


ITS Canada 2012 ACGM: Tolls and Intelligent Transportation


HAS IT EVOLVED ?

A means of self-financing via a debt driven business,

Premium transportation service,

A customer service system,A customer service system,

An account management system,

Real-time processing and reporting,

Database driven,

Customer interaction via Web and phone (automated & assisted),

Strategic transaction generation sites,Strategic transaction generation sites,

Innovations driven by performance and return on investment (ROI),

Approaches developed independently, tested, operated empirically, adjusted/modified, and adopted by others if proven successful.

financing via a debt driven business,

time processing and reporting,

Customer interaction via Web and phone (automated & assisted),

Strategic transaction generation sites,Strategic transaction generation sites,

Innovations driven by performance and return on investment (ROI),

Approaches developed independently, tested, operated empirically, adjusted/modified, and adopted by others if proven successful.

Toll booths & cash collectors

Ticket systems (distance based)Ticket systems (distance based)

Electro-mechanical machines andlaborious accounting,

Automatic gates and axle counters,

Automated coin machines & ticketAutomated coin machines & ticketissuing machines.

Ticket systems (distance based)Ticket systems (distance based)

mechanical machines and

Automatic gates and axle counters,

Automated coin machines & ticketAutomated coin machines & ticket

� CONGESTION & DELAY!

Cash toll collection was:Cash toll collection was:

slow,

expensive, and

prone to unsafe maneuvers,

exposed staff to unsafe drivers.

� CONGESTION & DELAY!

And skip ahead to present day

Open Road Tolling (ORT) introduced highelectronic payment methods

Since the 1990’s, ORT payments have increased Since the 1990’s, ORT payments have increased significantly

Open Road Tolling (ORT) introduced high-way speed electronic payment methods

Since the 1990’s, ORT payments have increased Since the 1990’s, ORT payments have increased

Evolving Toll Collection Options

New Electronic Toll Collection (ETC) Systems (e.g., sticker tags)

Increased accuracy in license plate image capture Increased accuracy in license plate image capture

Improved optical character recognition (OCR) algorithms resulting in greater automation and higher confidence extractions

Enhanced vehicle recognition via pattern recognition / fingerprinting techniques

Smart phones, GPS and wireless Web interconnections,

Third party service providers and toll management companies,

Government issued vehicle IDs (EVR).Government issued vehicle IDs (EVR).

Evolving Toll Collection Options

New Electronic Toll Collection (ETC) Systems (e.g., sticker tags)

Increased accuracy in license plate image capture Increased accuracy in license plate image capture

Improved optical character recognition (OCR) algorithms resulting in greater automation and higher confidence extractions

Enhanced vehicle recognition via pattern recognition / fingerprinting

Smart phones, GPS and wireless Web interconnections,

Third party service providers and toll management companies,

Government issued vehicle IDs (EVR).Government issued vehicle IDs (EVR).

Today’s Society

Next Generation Customers: Cash use continues to shrink in the under 40 age groupunder 40 age group

Mobile Funds: Today’s technology allows for electronic funds exchange

Connectivity: Combined / bundled billing efforts are becoming more popular

Convenience: Demand for immediate results and tradeservice for reduced wait self-service (e.g., kiosks)

: Cash use continues to shrink in the

: Today’s technology allows for electronic funds

: Combined / bundled billing efforts are becoming more

: Demand for immediate results and trade-off of full service (e.g., kiosks)

Tolling

As electronic payments become the norm, toll operators are offering payment options that capitalize on this trend:

All Electronic Tolling (AET)

Highway speed RFID or DSRC ETC system with ALPR alternative for users without transponders (offered at a premium price),

Eight authorities have installed, or are installing while over nine authorities are studying,

407 ETR in Toronto was first install,

First US installation in TexasFirst US installation in Texas

Becoming the norm for all new facilities.

As electronic payments become the norm, toll operators are offering payment options that capitalize on this trend:

Highway speed RFID or DSRC ETC system with ALPR alternative for users without transponders (offered at a premium price),

Eight authorities have installed, or are installing while over nine

407 ETR in Toronto was first install,

Becoming the norm for all new facilities.

↑ Electronic tolls = ↓ cash facilities footprint

↑ Electronic tolls = ↑ traffic capacity↑ Electronic tolls = ↑ traffic capacity

↑ Electronic tolls = ↑ safety

Collection Method

Manual

Manual mixed with electronic tolls

Automated (coin machine or ticket “spitter

Dedicated electronic toll only lanes

Electronic toll high speed Open Road Tolling (ORT) lanes

↑ Electronic tolls = ↓ cash facilities footprint

↑ Electronic tolls = ↑ traffic capacity↑ Electronic tolls = ↑ traffic capacity

↑ Electronic tolls = ↑ safety

Design

Capacity

(veh/h/lane)

350

450

spitter”) 650-800

1,200-1,600

toll high speed Open Road Tolling (ORT) lanes 2,200

TOLLS AND ITS INTEGRATION


TOLLS AND ITS INTEGRATIONTOLLS AND ITS INTEGRATION



TOLLSTransaction and Account MgmtCustomer Service CentresAudit and ControlsDeploy Equipment for:

ETCALPR

Common•Communications•IT-Intensive•Roadside Environment

•O&M ContractsETCALPRVehicle ClassAssignment

•O&M Contracts

ITSITS

• Incident Mgmt

• Traffic Mgmt Centres

• Traffic Data Analysis

• CCTV

• Vehicle Detectors

• Signs

• Signals

• Weigh-in-Motion

CommonCommunications

IntensiveRoadside EnvironmentO&M Contracts

• Weigh-in-Motion

• Roadway Weather

Information Systems

O&M Contracts

Tolls FunctionsToll Transaction CreationTransaction ProcessingTransaction ProcessingAccount ManagementCustomer ServiceViolation Enforcement

• Tolls Subsystems– Electronic Toll Collection– License Plate Image – License Plate Image

Capture and Processing– Vehicle Classification– Real-time monitor– Back-office Host– Back-office CSC– Maintenance On-line – Maintenance On-line

Management

•

•

ITS Functions:– Traffic Control– Incident Management– Emergency Dispatch– Emergency Dispatch– Traffic Data and Analysis

ITS Subsystems:– Vehicle Detection & Speed– Dynamic Message Signs– Road Weather Information– Highway Advisory Radio– Active Traffic Mgmt– Lane Control / Use Signs– Lane Control / Use Signs– Dynamic Merge Control – Automated Gate Systems– Over Height Detection & Alarm– CCTV Cameras– Weigh-in-Motion

Common Functions and Conditions:High speed and bandwidth telecommunications,Roadside equipment housing, Roadside equipment housing, Electrical service provisions,Lightning protection,Environmental conditioning and protection,Electronics maintenance services, andOperations services.

Common Deployment:Field installation of communication and electrical infrastructure,Field installation of communication and electrical infrastructure,Grounding and lightning protection devices,Environmentally controlled roadside cabinets with reliable access,Real-time monitoring displays, controls and video streams,Environmentally controlled computer and communication room.

Common Functions and Conditions:High speed and bandwidth telecommunications,

Environmental conditioning and protection,Electronics maintenance services, and

Field installation of communication and electrical infrastructure,Field installation of communication and electrical infrastructure,Grounding and lightning protection devices,Environmentally controlled roadside cabinets with reliable access,

time monitoring displays, controls and video streams,Environmentally controlled computer and communication room.

Use of common communication and electrical infrastructure

Vehicle detector input to Managed Lane pricing algorithms, requiring reliable sensors, better health monitoring & timely requiring reliable sensors, better health monitoring & timely replacement of defective detectors ( and other equipment)

Common use of DMS for travel, user and toll information,

Common use of CCTV camera to confirm displayed price and to monitor traffic conditions and confirm incidents,

Economy in project delivery,Economy in project delivery,

Economy in maintenance operations,

Economy in spare parts inventory management

Use of common communication and electrical infrastructure

Vehicle detector input to Managed Lane pricing algorithms, requiring reliable sensors, better health monitoring & timely requiring reliable sensors, better health monitoring & timely replacement of defective detectors ( and other equipment)

Common use of DMS for travel, user and toll information,

Common use of CCTV camera to confirm displayed price and to monitor traffic conditions and confirm incidents,

Economy in maintenance operations,

Economy in spare parts inventory management




FOR MANAGED LANES




FOR MANAGED LANES

Smart Road Systems

• CCTV Cameras

• Vehicle Detection

• Dynamic Message Signs• Dynamic Message Signs

• Road Weather Info Systems

• Highway Advisory Radio

• Active Traffic Mgmt

• Lanes Control / Use Signs

• Communications Systems

• Travel Time Readers• Travel Time Readers

• Dynamic Merge Control

• Automated Gate Systems

• Over Height Detection & Alarm Systems

Complementing Technologies

Essential Systems – Shared Resources

Similar maintenance expertise and troubleshooting plans

Similar IT system admin skills and operating environments,Similar IT system admin skills and operating environments,

Use common communication and electrical services,

VDs provide critical raw data input to managed lane algorithms,

Shared operations use of DMS and CCTV cameras.

Complementing Technologies

Shared Resources

Similar maintenance expertise and troubleshooting plans

Similar IT system admin skills and operating environments,Similar IT system admin skills and operating environments,

Use common communication and electrical services,

VDs provide critical raw data input to managed lane algorithms,

Shared operations use of DMS and CCTV cameras.

Tolling Applications

Universal technology

Cameras

Vehicle detectorsVehicle detectors

Dynamic Message Signs

Communication infrastructure

Potential Synergies

Operations centers (common and dedicated equipment),

Maintenance staff, tools/ equipment, spare Maintenance staff, tools/ equipment, spare parts inventory management system,

Grounding and lightning protection Systems.

Operations centers (common and

Maintenance staff, tools/ equipment, spare Maintenance staff, tools/ equipment, spare parts inventory management system,

Grounding and lightning protection

Lane Status DMS

Toll Rate DMS

Toll Rate DMS at Gantry

SunGuide Software

TMC Operator

Toll

ViewerExpress

Lane

Manager

Full DMSToll Rate DMS at Gantry

Tag

Turnpike’s Tolling

SoftwareTurnpike’s

Middleware

Tag

Readers

Tolls OperatorCustomer Disputes

Toll

Viewer

THE FUTURE


THE FUTURE

INTEROPERABILITY


INTEROPERABILITY

Toll interoperability is forming

New Partnerships:New Partnerships:

Alliance for Toll Interoperability

Expanding E-ZPass Group

Coordinating with other trade organizations

AAMVA

ASHTO

IBTTA

ITS AmericaITS America

Toll interoperability is forming

Coordinating with other trade organizations

Toll Authorities, DOT’s and DMVs

Working together

Pressure to combine payment methodsPressure to combine payment methods

Parking

Transit

Fast food

Car Wash

Others?

Combining ITS and Toll Systems provide for a broader Combining ITS and Toll Systems provide for a broader ‘Smart’ Roadway system with broader functionality and uses and lays the foundation for future connected vehicle technology, the ultimate in maximizing vehicle throughput.

Toll Authorities, DOT’s and DMVs

Pressure to combine payment methodsPressure to combine payment methods

Combining ITS and Toll Systems provide for a broader Combining ITS and Toll Systems provide for a broader ‘Smart’ Roadway system with broader functionality and uses and lays the foundation for future connected vehicle technology, the ultimate in maximizing vehicle throughput.

How Tolls and ITS Support P3 Structure

All Contracts Serve All Contracts Serve the Concession Agreement

Typically Extensive Performance Requirements and PKIs Tied to PKIs Tied to Payment

How Tolls and ITS Support P3 Structure

How Tolls and ITS Supports P3 Structure

In P3s we have seen:

Contracting done by segments, not by one provider,

All controlled / procured by same group, All controlled / procured by same group,

May have multiple public-sector coITS or Traffic Management Centers,

May use P3-managed Customer Service Centers for a tollfacility implementation.

May have one operations contractor support both tolls and traffic centers.

How Tolls and ITS Supports P3 Structure

Contracting done by segments, not by one provider,

All controlled / procured by same group, All controlled / procured by same group,

sector co-stakeholders such as centralized ITS or Traffic Management Centers,

managed Customer Service Centers for a toll

May have one operations contractor support both tolls and traffic


Look for economies in operations

Toll facilities,

TMCsTMCs

Operations staffing

Systems maintenance

Coordination with other regional service providers• State Police/Patrol

• Emergency Services

• Roadway Construction and Maintenance Services


Look for economies in operations

Coordination with other regional service providers

Roadway Construction and Maintenance Services


Consider Types of Operational Responsibilities and Performance Requirements:

Depends on assignment of P3 partner duties,Depends on assignment of P3 partner duties,

Can assign time to respond / time to establish traffic control/ time to restore toll and ITS equipment,

Clear assignment of risks and responsibilities helps concessionaire best price the project (e.g., interaction with utilities, public agencies)

Establishment of payment incentive and penalty strategies.


Consider Types of Operational Responsibilities and

Depends on assignment of P3 partner duties,Depends on assignment of P3 partner duties,

Can assign time to respond / time to establish traffic control/ time to

Clear assignment of risks and responsibilities helps concessionaire best price the project (e.g., interaction with utilities, public agencies)

Establishment of payment incentive and penalty strategies.

In Conclusion:

Managed Lanes integrate tolls and ITS systems:Raw traffic data is used for toll rate setting,Raw traffic data is used for toll rate setting,DMS can provide key origin-destination travel times using VD inputs,CCTV cameras & DVR confirm DMS operating status and displayed toll for standalone operations when back office comm. to sign is lost.

P3’s use ITS package fiber systems for tolls,

P3’s can provide ITS and tolls operational guarantees in the form of performance metrics,guarantees in the form of performance metrics,

Potential economies in common system delivery, maintenance & operations, although procurement challenges and traditions remain to be overcome.

Managed Lanes integrate tolls and ITS systems:Raw traffic data is used for toll rate setting,Raw traffic data is used for toll rate setting,

destination travel times using VD inputs,CCTV cameras & DVR confirm DMS operating status and displayed toll for standalone operations when back office comm. to sign is lost.

P3’s use ITS package fiber systems for tolls,

P3’s can provide ITS and tolls operational guarantees in the form of performance metrics,guarantees in the form of performance metrics,

Potential economies in common system delivery, maintenance & operations, although procurement challenges and traditions remain to be overcome.

Sarah McDonald, P. Eng.

Transportation Engineer

AECOMAECOM

[email protected]

Dick Smith, P.E.

Senior Tolls Program Manager

AECOMAECOM

[email protected]

Documents

1 TF TM AECOM P3s Leveraging and Integrating Tolls … TF TM AECOM_P3s_Leveraging...P3s Leveraging and Integrating Tolls and Intelligent Transportation ... A customer service system,