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Sustainable Development Department

ACCOR and the Environment “The History”

Prior to 1994 – Various actions at local levels 1994 – Creation of Environment Manager 1997 – Creation of the Environment Department 1998 – Introduction of the Environmental Charter 2003 – Creation of Sustainable Development

Department 2006 – Introduction of Earth Guest and the new

Environmental Charter

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Sustainable Development Department

EARTH GUEST

The new Accor program dedicated to the environment

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Sustainable Development Department

Earth Guest“E

arth

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est”

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A program name and a visual identity, shared by all

A signature, translated into all languages

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Sustainable Development Department

• In 2006, Accor launches Earth Guest, a global program that embodies the Group’s vision for sustainable development.

• Earth Guest covers 7 priorities in two major fields : Human and Environmental

Earth Guest program“E

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Sustainable Development Department

• Local development: In order to be fully integrated into local communities, we aim at minimizing the negative impacts of our activities (fight against sexual tourism involving children…) and maximizing our positive impacts (employee training programs, green building…).

• Human rights: In order to guarantee human rights, we ensure conformity with the International Labor Organization (ILO) regulations within our activities.

• Health: In order to satisfy guest and employee needs in terms of health and well-being, Accor develops programs to fight against AIDS, malaria and other severe diseases.

Human Priorities“E

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Sustainable Development Department

• Energy: In anticipation of the energy crisis, we reduce our consumption and support renewable energy technologies. In order to protect the ozone layer, we limit the emission of the harmful gases present in refrigerating equipment.

• Water: In order to prevent the risks linked to water shortage, we reduce our consumption and favor water recovery systems.

• Waste: In order to limit waste management costs, we reduce waste production and favor recycling.

• Biodiversity: In order to preserve species threatened with extinction, we act closely together with several associations.

Environmental Priorities“E

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Sustainable Development Department

Th

e su

cces

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f th

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s ch

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rThe success of the previous charter

Sustainable Development Department

Created in 1998for Europe, then adopted in Asia-Pacific, South America and adapted for North America and for Africa.

15 practical actions including 5 on wasteConsidered as implemented in a hotel when 10 actions are completed

Considered internally and externally as the environment management tool for Accor hotels

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Sustainable Development Department

“Ear

th G

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t”  P

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Accor Hotels Environment Charter helps us to federate all our individual actions in favor of the Environment.

It is a pillar of the Earth Guest program.

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Sustainable Development Department

Why a new Environment Charter?

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Sustainable Development Department

Wh

y a

new

En

viro

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ent

Ch

arte

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• Take into account the rise of environmental issues all over the world

• Generalize numerous environmental actions already in place in many hotels

• Integrate regional specificities

The will to go further …

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Sustainable Development Department

Objectives of the new CharterW

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• Improve our performance

• Reinforce Accor’s « environmental » culture

• Share our commitment with our clients who are more and more concerned by the environment

• Lower operational costs

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Sustainable Development Department

Th

e m

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Poster for the follow-up of the Charter by team members in hotels

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Sustainable Development Department

Poster for sharing the hotel’s commitment with our guests

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Sustainable Development Department

PARTENERSHIPS

PLAN INTERNATIONALRED CROSSECPAT (End child prostitution, pornography and

trafficking of children)NAUSICAAORSE (Observatory on companies responsibility

with respect to society)EDF

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Sustainable Development Department

“Together, ever more responsible”