1

Leveraging the Power of Wirelessto Drive BCP Effectiveness

Paul AuchinclossDirector, Financial & Professional Services

Nextel Communications, Inc.

Business Continuity and Corporate Security

March 22, 2004

2

A Few Questions

1. What communication challenges have you experienced during a business disruption?

2. Do you know how would you:

• Communicate with groups of employees, critical personnel and emergency teams instantly – across multiple locations, without power or a landline, and while away from the office?

• Access your company's Business Continuity /Disaster Recovery Plan and log in incidents in real time from any location?

• Manage, reboot and conduct diagnostics on servers from a remote and safe location?

• Instantaneously reach federal, state and local government agencies to coordinate recovery efforts?

3

Driving Business Continuity Effectiveness

Nasdaq CIO Steve Randich, during the 2003 North East

Blackout:

…Neither of his other phones worked.

…The stampede of users trying to make calls had clogged

their networks.

…What would Randich have done without the two-way

digital radio service?

…"I don't even want to think about it," he says. "It would

have been pretty bad" …

4

Business Outage Scenario

Recover Remotely• Direct/Group Connect • IC2 Remote IT Mgmt • WIC solution•SatColt/ERT

Before… during… and after…Prepare in Advance• Nextel network• Direct/Group Connect • Messaging Services• Wireless solutions for Business Continuity and Disaster Recovery• Coordination with Public Safety

Respond Instantly• Direct/Group Connect• Alerting & Notification • 2-Way Messaging/Address Book• Email on BlackBerry (Pin-to-Pin)• WIC Solution• SatColt/ERT

Emergency Personnel• Business Continuity Planning• Recovery efforts• Coordination/Cooperation with

Employees, Management

Government Agencies, etc.

Employees

• Displaced, confused

• Interrupted communications

• Disrupted business operations

Infrastructure/Corporate Assets

•Not Accessible/Not safe

•Destroyed/Damaged

•Network System/Phone Outage

Primary Corporate Site

5

Business Continuity via Nextel’s Handsets

Standard One to One Communication

• Voice, Data, Messaging

Nextel’s One to One Communication

• Direct Connect, Voice, Data, Messaging

i325

i315Essential for managing localized outages and emergency situations when wireless network is down or wireless coverage is not available!

Nextel’s One to Many Communication•Group Connect – Contact Up To 25 People Instantly

•Direct TalkSM - All-Digital Off-Network Walkie-Talkie

•PriorityConnect - Based on Federal Standards

•Talk Group Scan Ready

•Java Capable For Deploying Smart Applications

6

Wireless Access To Your IT Infrastructure

Routine or Extreme… Remotely…

• Diagnose

• Reboot

• Redirect

• Back-up

• Troubleshoot

• Recover

IC2 SOLUTION

7

Remote Incident Management

“Always-on” Access to your Critical Data • BCP Documentation (thousands of pages!)

• Continuously updated Contact Information

• Floor Plans And Maps

• Webcam security feeds

WIC SOLUTION

Remote Incident Management

• Secure Corporate Chat among key individuals

• All chats are logged behind the Fire Wall

• Remote logging, creation and mgmt of incidents

8

Nextel ERT SatCOLT ™ Solution

Rapid Deployment

• The cell site can be installed within 24 hours to support recovery efforts

Coverage and Capacity

• Enables fast recovery during emergencies by expanding the existing in-

house communications infrastructure and capacity

Back-Up Solution

• Can be used for critical locations as

a stand-by, back-up capability

within BC/Emergency planning in

case of network outage or

emergency

9

To experience Nextel’s wireless solutions and meet with our product team

stop by the Nextel booth during the show

Jonna KuruczVice President, Financial & Professional Services

Nextel Communications, Inc.

Jonna.kurucz@nextel.com