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1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be csal József letfejlesztési igazgató el Hungary

1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Page 1: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Intel® Core™ i5 vPro™

Intel® Core™ i7 vPro™

Discover  IT management as it meant to be

Gacsal JózsefÜzletfejlesztési igazgatóIntel Hungary

Page 2: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Napirend

• Miért fontos?• Mi ez?• Hogyan működik?• Megéri?• Hogyan tovább?

Page 3: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Energy Rising energy costs make power a

significant expense

Security 2M laptops/year are reported as stolen

and 97% are never found1

70% of all reported security breaches were due to insiders2

The average cost of a lostlaptop is $49,2463

Forces Shaping PC Computing

1 Processor, May19,20062 CNET News.com, January 2005, from Ponemon Institute Survey (163 F1000 companies)3 Ponemon Institute April 2009 4 “Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles”, Wipro Technologies, November 2009.Actual results may vary based on the number of use-cases implemented and may not be representative of results that individual

businesses may realize.5 April 2009, J. Gold Associates Research Report, Keeping Notebooks Past Their Prime

Manageability On average, firms deploy a reported 35

scheduled patches and application installs per year for laptops and 51 for desktops4

The failure rate in 4th year is about 24%, which is twice the rate in 1st year … An out-off-warranty repair for a failed (laptop) PC is approximately $1,4255

Page 4: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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The Service Challenge

PC Support Incidents

17%

83%

On-Site Fix

Proactive IT&

Remote Fix

46%

54%

PC Support Costs

• Powered On/Off/Reset

• Unbootable OS• Infected System• Disabled Agents• Machine Not Found

14% are OS related

3% are HW related (can be proactively detected)

ReducesPC Support Costs

Increased remote and proactive manageability reduces truck rolls

Intel® vPro™ technology estimated cost savings data is

being collected in MSP Pilots

Page 5: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Intel® AMT Value Proposition

• Discover – Manage networked systems remotely regardless of system state-over TCP/IPv6 & IPv4 Remote HW & SW inventory of switched off PCs, Remote power control

• Heal – Diagnose and repair networked systems remotely via:

www.intel.com/technology/manage/iamt/

Provides build-in manageability and proactive security for networked computing resources

• SOL (Serial Over Lan) text console redirection (incl BIOS access)• IDE-R (remote boot device redireciton) and text based repai tools.• KVM Remote Control (Core i5 vPro only)- HW based KVM (full GUI redirection)

• Protect– Remotely update all systems automatically with the latest security software via – System Defence (Circuit breaker) HW Firewall &

– SW Agent presence– Alarm clock

NEW!

NEW!

Page 6: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Intel® Active Management Technology (iAMT) - Overview

FLASH

Operating System

SW Diagnostics/Agents/Applications

LAN Controller

Management Engine

NetworkDriver

Management EngineDriver

= Out-of-band; Active even when System is turned off or OS is down = In Band

SystemDefense

SOAP

HTTPAuthorization

TLS Confidentiality

PHY

OOBCommsFilter

TCP/IP

BIOS

ME Services

HW Sensors &AFSC

NV Memory

Intel AMT Firmware

Intel AMT Private

Intel AMT Public

Intel® Q57/QM57/QS57 Chipsets

Page 7: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Intel® Core™ i7/i5 vPro™ ingredient technologies

Processor Chipset Network

Intel® Core™ i7™ vPro (QC)

Intel® Core™ i5™ vPro (DC)

Intel®Express Chipset

Intel® Gigabit Networ

k

Intel® Active Management

Technology 6.0

Intel® Anti-Theft

Technology 2.0

Intel® Virtualization Technology

Intel® Trusted Execution

Technology

• PC protection• Data

Disable • PC Disable• IT-Flexible

Policies, etc

• Local verification

• Remote verification

• Intel® VT-x2 • Intel® VT-d

• KVM Remote Control

• TCP/IPv6 & IPv4• SOL/IDE-R boot

redirect• Boot Control• System Defense• Fast Call for Help

Intel® Centrino®

6000 Series

NEW!

NEW!

NEW!

Page 8: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Extensive Hardware and Software SupportIntel® vPro™ Technology

Hardware supportingIntel vPro technology

ASF

Intel® AMT

PCManagement

Options*

Choice Value Chain

Choose Hardware Vendor Choose SoftwareChoose ManagementCapabilities

* Check with your OEM on availability of ASF support.

Software supportingIntel vPro technology

Client Management SuiteDell Client ManagerHP Client Manage

FSC DeskView

Software supporting ASF

Client Management SuiteDell Client ManagerHP Client Manage

FSC DeskView

Page 9: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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vPro management console ecosystem

Single Management Console

* Other names and brands may be claimed as the property of their respective owners.

Software Vendors

IT Outsourcer

HP OV OOB MC

System Center Configuration Manager

SP1

System Center Essentials& iAMT Pack

Systems ManagementServer 2003 R2

Intel System Defence

Utility

Page 10: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

Remote Manageability Functions with Software only-based Management Agent

IT Management Console Or Service Provider

Operating SystemManagement Agent

Page 11: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Operating SystemManagement Agent

!

Remote Manageability Usually Cannot Function without Available Software-based Management Agent

Service Interruption PC Powered Off Hard Drive Crash Operating System Failure Virus/Hacker Attack

IT Management Console Or Service Provider

Page 12: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Intel® Active Management Technology Out-of –band Management

Copyright © 2006 Intel Corporation. All rights reserved. Intel, the Intel logo, Intel. Leap ahead., the Intel. Leap ahead. logo, vPro, the vPro logo, Centrino, the Centrino logo, Intel Core, Core Inside, Intel SpeedStep, Pentium, Pentium Inside and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. *Other names and brands may be claimed as the property of their respective owners.

ManagementConsole SW

OS

LAN Driver

TCP/IP

ManagementAgent

In band (via Software)

out of band

(via Hardware)

Page 13: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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All new 2010 Intel® Core™ vPro™ Processor Family: Hardware-Based Remote Manageability

Operating SystemManagement Agent

IT Management Console Or Service Provider

13

Page 14: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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All new 2010 Intel® Core™ vPro™ Processor Family: Hardware-assisted wake-up

IT or Service Provider can remotely power on PCs.

IT Management Console Or Service Provider

Page 15: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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All new 2010 Intel® Core™ vPro™ Processor Family: Reduce Down Time and Time to Achieve Patch Saturation With Off-Hours Software Updates

IT or Service Provider can provide patch updates remotelywithout interrupting employee productivity. IT Management Console

Or Service Provider

MS Windows 7 deployment speed up with MS SCCM &

Intel vPro

*Other names and brands may be claimed as the property of others

Page 16: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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All new 2010 Intel® Core™ vPro™ Processor Family: Reduce Energy Costs with Hardware-assisted Remote Shutdown

IT or Service Provider can power off PCs after remote patch updates. IT Management Console

Or Service Provider

Page 17: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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All new 2010 Intel® Core™ vPro™ Processor Family: Hardware-Based Remote Diagnosis and Repair

IT Management Console Or Service Provider

IT or Service Provider can fix problems and remotely access inoperable PC.

Page 18: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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All new 2010 Intel® Core™ vPro™ Processor Family8: Disable PCs that are Lost or Stolen

Lost or Stolen PC

8. Intel® Core™ vPro™ processor family includes Intel® Anti-Theft Technology—PC Protection (Intel® AT). No computer system can provide absolute security under all conditions. Intel® Anti-Theft Technology (Intel® AT) requires the computer system to have an Intel® AT-enabled chipset, BIOS, firmware release, software and an Intel AT-capable Service Provider/ISV application and service subscription. The detection (triggers), response (actions), and recovery mechanisms only work after the Intel® AT functionality has been activated and configured. Certain functionality may not be offered by some ISVs or service providers and may not be available in all countries. Intel assumes no liability for lost or stolen data and/or systems or any other damages resulting thereof.

IT Management Console Or Service Provider

PC can be disabled remotely:• via poison pill

And PC can be disabled locally:• if they exceed  timer limits • if they exceed maximum login

failures

Page 19: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Lost or Stolen PC

IT Management Console Or Service Provider

All new 2010 Intel® Core™ vPro™ Processor Family8: Disable PCs that are Lost or Stolen

8. Intel® Core™ vPro™ processor family includes Intel® Anti-Theft Technology—PC Protection (Intel® AT). No computer system can provide absolute security under all conditions. Intel® Anti-Theft Technology (Intel® AT) requires the computer system to have an Intel® AT-enabled chipset, BIOS, firmware release, software and an Intel AT-capable Service Provider/ISV application and service subscription. The detection (triggers), response (actions), and recovery mechanisms only work after the Intel® AT functionality has been activated and configured. Certain functionality may not be offered by some ISVs or service providers and may not be available in all countries. Intel assumes no liability for lost or stolen data and/or systems or any other damages resulting thereof.

PC can be disabled remotely:• via poison pill

And PC can be disabled locally:• if they exceed  timer limits • if they exceed maximum login

failures

Page 20: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Lost or Stolen PC

Hardware-based encryption keys can be disabled or deleted remotely:* via poison pill * if they exceed  timer limits * if they exceed maximum login failures

IT Management Console Or Service Provider

8. Intel® Core™ vPro™ processor family includes Intel® Anti-Theft Technology—PC Protection (Intel® AT). No computer system can provide absolute security under all conditions. Intel® Anti-Theft Technology (Intel® AT) requires the computer system to have an Intel® AT-enabled chipset, BIOS, firmware release, software and an Intel AT-capable Service Provider/ISV application and service subscription. The detection (triggers), response (actions), and recovery mechanisms only work after the Intel® AT functionality has been activated and configured. Certain functionality may not be offered by some ISVs or service providers and may not be available in all countries. Intel assumes no liability for lost or stolen data and/or systems or any other damages resulting thereof.

All new 2010 Intel® Core™ vPro™ Processor Family8: Disable Data on PCs that are Lost or Stolen

Page 21: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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iAMT 6.0 – HW KVM Remote Control

New Intel® Core™ i5 vPro™ platform capabilities

• AMT 6.0 – KVM remote control for full Hardware based

(Out-of –Band) GUI diagnostics and repair CKD: Discrete Graphics or

Integrated Graphics

ARD: Discrete Graphics or

Integrated Graphics or

Switchable Graphics

DMIIntel®

FDI

DDR3

Intel® Q57/QM57/QS57 Series ChipsetWith Manageability Engine and Firmware

Management Console

Video displayed at console

Console keyboard & mouse remotely controls client

PC supporting KVM

Page 22: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Screen Shot Flow

User’s AMT Machine Management Console

User Consent

Code via Phone

Connected

Synchronized

User Consent displayed by Intel

integrated GfX HW

User Consent displayed by Intel

integrated GfX HW

Connection Icon in Corner + 1px red border around screen During Session

Video Demo – Preview videos online (YouTube & YouTube)

Page 23: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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PCs with Superior Manageability

Reducing Operational Costs - Results from Atos-Origin, EDS and Siemens Lab Tests

**Source: Improving Asset Inventories and Reducing IT Costs with Intel® vPro™ Technology

*Source: Improving IT Services and Increasing User Uptime withIntel® vPro™ Technology

EDS Lab Evaluation Tests**

Atos-Origin Lab Evaluation Tests*

Asset Inventory :

Hardware Problem: Reduced Deskside Visits

User Productivity : Time to Get Them Back Up

Software Problem :Reduced Deskside Visits

Not in scope

55% reduction

83% reduction

90% reduction

50% reduction

2 hours (reduced from 1 day)

75% reduction

Not measured

Function Tested

95% reduction

50% reduction(speed problem resolution 50%)

95% reduction(Speed OS rebuild 35%)

Siemens Lab Evaluation Tests***

***Source: Siemens Solutions and PC’s with Intel™ vPro™ Technology

Not measured

*Other names and brands may be claimed as the property of others.

Page 24: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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All new 2010 Intel® Core™ vPro™ Processor Family: PC Refresh Makes Good Business Sense

19 MonthRecoup Investment9

Fast ROI

Intel® Core™ i5processor-based PCs

As low as

9 MonthRecoup Investment9

Faster ROI

Intel® Core™ i5 vPro™ processor-based PCs

As low as

Spend Smart up to

50%REDUCTION OF OPERATIONAL COSTS TO MAINTAIN PCs9

9 “Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles”, Wipro Technologies, November 2009. Actual results may vary based on the number of use cases implemented and may not be representative of results that individual businesses may realize.

Page 25: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Built on StandardsIntel® AMT technology

IT M

an

ag

em

en

t &

Secu

rity

Need

s

Low

High

ASFUnreliable Protocol (UDP)

Weak AuthenticationNo Encryption

ASFUtilizing Power and

Alerting Features

Ethernet

Internet Protocol (IP)

Transmission ControlProtocol (TCP)

Encryption (SSL)

HTTP

SOAP

XML

OOB (Regardless of System State), Virus Outbreak Protection, Agent Presence, Boot Redirection,

Console Redirection

Power On/Off/Reset, Event Alerting

Intel® vPro™ Technology Upgrades to• Strong Authentication• Standard encryption• Common transmission protocol

Intel® vPro™ Technology Uses• APIs based on web services• APIs are an open specification

ASF Only Intel® AMT technology

Page 26: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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Intel® vPro® technologyOnline demo

* Internet Access required to start online demo.

http://www.intel.com/business/business-pc/demo/demo.htm?iid=tech_vpro+rhc_technologydemo',752,580

Page 27: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

Intel® vPro™ Expert Center

Providing an open dialogue between Intel and the IT community (IT Experts, ISVs, OEMs) on future Intel plans and products.

Using collaboration, knowledge management tools, and training materials to raise the expertise level of the entire IT Community.

Reducing the integration time required to implement Intel® vPro™ Processor Technology in enterprise IT shops and small and medium businesses by sharing best known methods (Discussion Boards & Blogs)

http://www.intel.com/go/vproexpert

Page 28: 1 Intel® Core™ i5 vPro™ Intel® Core™ i7 vPro™ Discover IT management as it meant to be Gacsal József Üzletfejlesztési igazgató Intel Hungary

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More information sources• Intel AMT Developer Toolkit: AMT Commander, AMT Switchbox and AMT Outpost

http://softwarecommunity.intel.com/articles/eng/1034.htm• Intel AMT SMS Addon

http://www.intel.com/software/sms-add-on/• Setup & Configuration Service: http://softwarecommunity.intel.com/articles/eng/1025.htm• Intel AMT Software Development Toolkit

http://softwarecommunity.intel.com/articles/eng/1033.htm• Activation CheatSheet & Training

http://communities.intel.com/openport/docs/DOC-1466• vPro On-line Training (Flash)

http://download.intel.com/business/vpro/ActivationClass/main.html• C libraries for low level development Downloads:

Source: http://www.intel.com/cd/ids/developer/asmo-na/eng/321157.htmGuide: http://www.intel.com/cd/ids/developer/asmo-na/eng/321159.htm

• Intel AMT RDKSource http://www.intel.com/cd/ids/developer/asmo-na/eng/321112.htmGuide http://www.intel.com/cd/ids/developer/asmo-na/eng/333401.htm

• Deployment guidehttp://download.intel.com/business/vpro/pdfs/deployment_guide.pdf

• Intel Technology Journal http://www.intel.com/technology/itj/index.htm

• Free management console –Intel® System Defense Utility http://support.intel.com/design/motherbd/software/isdu/index.htm

• Free management console –HP OV Out-of-Band Management Console v7.8https://h10078.www1.hp.com/cda/hpms/display/main/hpms_content.jsp?zn=bto&cp=1-11-271-272%5E9783_4000_100__&jumpid=reg_R1002_USEN

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Köszönöm a figyelmet!

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