1 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited

1 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited.


Hijacking, Security and Personal Safety

Hijacking, Security and Personal Safety

FOR TRAINING USE ONLY

Proprietary Information All Rights Reserved Rev. 1.0


Objectives

Discuss the corporate crewmember’s role in aviation

security

Develop personal security practices while away from

aircraft

Discuss hotel security and safety

Discuss the corporate crewmember’s role in aviation

security

Develop personal security practices while away from

aircraft

Discuss hotel security and safety


Crewmember’s Role

Know and closely adhere to the security procedures for your flight operation

Know and closely adhere to the security procedures for your flight operation

As a crewmember, it is your job to ensure not only the safety and security of your passengers, but the security of your aircraft.

As a crewmember, it is your job to ensure not only the safety and security of your passengers, but the security of your aircraft.


Aviation Security Practices

Never leave an unsecured aircraft unattended

Never leave crew bags unattended - the best practice is to handle your own luggage to maintain control

Do not accept bags, packages or mail from the public. Verify all packages that you are to carry onboard

Perform a security check during your pre-flight

Verify the identity of all service persons

Never leave an unsecured aircraft unattended

Never leave crew bags unattended - the best practice is to handle your own luggage to maintain control

Do not accept bags, packages or mail from the public. Verify all packages that you are to carry onboard

Perform a security check during your pre-flight

Verify the identity of all service persons


Flight Operation Security

Pt 135 operators are required to adhere to their company –specific TSA program.

Pt 135 operators are required to adhere to their company –specific TSA program.

http://web.nbaa.org/public/ops/security/bestpractices

www.ibac.org/is-bao/isbao_audit.htm

Flight operations should maintain a security program that is proportional to the threat against that flight operation.

http://web.nbaa.org/public/ops/security/bestpractices

http://www.ibac.org/is-bao/isbao_audit.htm


Security Checkpoints

It is very important for you to be aware of your

surroundings and to report suspicious activities.

Ask for the I.D. of any service personnel approaching your a/c.

It is very important for you to be aware of your

surroundings and to report suspicious activities.

Ask for the I.D. of any service personnel approaching your a/c.

FBO’s normally do not have security checkpoints

http://www.acukwikalert.com/fbo-photos/fbos/2002459

http://www.acukwikalert.com/fbo-photos/fbos/1886663


Travel Warnings

These websites are useful for

researching worldwide travel warnings.

http://travel.state.gov

(202) 647-5225

http://www.usembassy.gov

(202)-647-4000

These websites are useful for

researching worldwide travel warnings.

http://travel.state.gov

(202) 647-5225

http://www.usembassy.gov

(202)-647-4000

http://www.made-in-china.com/image/2f0j00qcTaoBtJhQAbM/Rolling-Luggage.jpg


Travel Security Preparation“Know before you go”

What type of crime and how dangerous is it in the area where you will be traveling

Are you arriving during a religious or business holiday

What is customary for dress, behavior, and body language


Bomb and Hijacking Threats Threats can be categorized into two specific classes

General Threats Specific Threat General Threats Specific Threat

The aircraft is most vulnerable to hijacking when the crew is onboard and the a/c is ready for flight.

Report any breach in security immediately to the PIC, law enforcement, airport and company officials

If threatened, attempt to delay movement of the a/c to provide time for law enforcement intervention.


After an Incident

Try to describe all characteristics of a caller or individual Avoid the media. Make no comments concerning

security procedures or the events that have occurred All information should be only relayed on a “Need to

Know” basis

Try to describe all characteristics of a caller or individual Avoid the media. Make no comments concerning

security procedures or the events that have occurred All information should be only relayed on a “Need to

Know” basis


Personal Security Adversaries seek those appearing most vulnerable.

Listen to your inner voice, gut feeling, instinct, etc. Blend in with the locals in dress and behavior Do not publicize your travel plans Always carry a picture ID. Photocopy your passport and

keep the copies in separate places. Keep 1 copy with you

Carry a cell phone. Know how to make international calls on it

Avoid sightseeing, shopping, and traveling alone during layovers. Make sure the remaining crew knows your plans

Listen to your inner voice, gut feeling, instinct, etc. Blend in with the locals in dress and behavior Do not publicize your travel plans Always carry a picture ID. Photocopy your passport and

keep the copies in separate places. Keep 1 copy with you

Carry a cell phone. Know how to make international calls on it

Avoid sightseeing, shopping, and traveling alone during layovers. Make sure the remaining crew knows your plans


Personal Security (cont) Always be aware of your surroundings.

If a disturbance erupts, leave at once Do not go out in uniform or use tags that display your

home address Stay, eat, and shop at reputable locations. Do not

drink excessively Be observant and look around before exiting your car

in parking lots Be aware of “shouldersurfers” near ATM’s, etc. Block

the view of your key strokes. Remember, non-residents are often targets

If a disturbance erupts, leave at once Do not go out in uniform or use tags that display your

home address Stay, eat, and shop at reputable locations. Do not

drink excessively Be observant and look around before exiting your car

in parking lots Be aware of “shouldersurfers” near ATM’s, etc. Block

the view of your key strokes. Remember, non-residents are often targets


The most common causes of injury and death while traveling -

vehicle accident Always wear a seat belt in any vehicle you are riding in or driving. If possible, sit in the middle of the rear seat.

Personal Security (cont)

http://en.wikipedia.org/wiki/File:Jeepney_Quezon_City.jpg

http://en.wikipedia.org/wiki/File:Tap-tap_city.jpg


Taxi Safety

Use licensed and metered taxis called by the hotel or recommended by your in-country handler

Know the general route of travel to your destination

Carry the hotel’s address card with you

If the driver stops to pick someone up – Get Out


Hotel Security

Do not publicly discuss room numbers (during check-in etc.)

Do not display your room key in public or leave them on restaurant tables, swimming pools, or other places where they can be easily stolen. Separate the keycard from the case marked with the room number

Check your room prior to entry, every time you enter it. Check the security and the method of opening and locking all windows and exits. Contact the rest of your crew once the room is clear

Do not publicly discuss room numbers (during check-in etc.)

Do not display your room key in public or leave them on restaurant tables, swimming pools, or other places where they can be easily stolen. Separate the keycard from the case marked with the room number

Check your room prior to entry, every time you enter it. Check the security and the method of opening and locking all windows and exits. Contact the rest of your crew once the room is clear


Hotel Security

Never leave the door propped open and never use the “please make up my room” sign

When you leave your room, turn the TV on to the local language channel. If offered, have the local language paper delivered to your door

Do not open your hotel door to any hotel service

employees without verification. Always call the front desk to verify their visit.

Lock and bolt your hotel door whenever you are in your room and use all the devices provided. Consider carrying additional room and personal security devices

Never leave the door propped open and never use the “please make up my room” sign

When you leave your room, turn the TV on to the local language channel. If offered, have the local language paper delivered to your door

Do not open your hotel door to any hotel service

employees without verification. Always call the front desk to verify their visit.

Lock and bolt your hotel door whenever you are in your room and use all the devices provided. Consider carrying additional room and personal security devices


Hotel Fire Safety

Always carry a flashlight. Keep it, your cell phone, and your room key in the same place when you are in your room

Consider carrying a smoke hood

Request a room between the 3rd and the 7th floors

When you get to your room, locate 2 routes of escape, the fire alarms, and the fire extinguishers

Always carry a flashlight. Keep it, your cell phone, and your room key in the same place when you are in your room

Consider carrying a smoke hood

Request a room between the 3rd and the 7th floors

When you get to your room, locate 2 routes of escape, the fire alarms, and the fire extinguishers

On November 21, 1980, 84 people died as a result of a fire at the MGM Grand Hotel in Las Vegas. This was the second largest life-loss hotel fire in United State’s history.


Hotel Fire Safety

If a fire breaks out in your room, get out immediately and close the door tightly behind you

Call the front desk / hotel operator to report the fire. Always call the country’s emergency number, ( 911 in the US), in addition to contacting the front desk

If a fire breaks out in your room, get out immediately and close the door tightly behind you

Call the front desk / hotel operator to report the fire. Always call the country’s emergency number, ( 911 in the US), in addition to contacting the front desk


Hotel Evacuation Procedures

Use a wet hand towel to filter out smoke Take your flashlight, key and cell phone - Feel the door

for heat Check the corridor for the best route and walk carefully

down the stairwell using the railing for security in the event someone panics behind you.

Use a wet hand towel to filter out smoke Take your flashlight, key and cell phone - Feel the door

for heat Check the corridor for the best route and walk carefully

down the stairwell using the railing for security in the event someone panics behind you.

http://www.123rf.com/photo_3285291.html


If Trapped in Your Room

Call the operator to report the fire and also call the country’s emergency number (911)

Fill the tub with water. Wet towels and sheets to block the smoke entry

Turn off fans and air conditioning Open your drapes so you can be seen from the outside

Call the operator to report the fire and also call the country’s emergency number (911)

Fill the tub with water. Wet towels and sheets to block the smoke entry

Turn off fans and air conditioning Open your drapes so you can be seen from the outside




Review

What should you ask any service personnel approaching your aircraft?

What are the two types of hijacking and bombing threats?

What are your procedures in a hotel fire?

What should you ask any service personnel approaching your aircraft?

What are the two types of hijacking and bombing threats?

What are your procedures in a hotel fire?


Scenario

You are at the hotel entrance waiting for your crew when a passerby blunders into you spilling their beverage on your coat. They are very apologetic and begin to guide you toward the restrooms to assist in cleaning your jacket.

What do you do?

You are at the hotel entrance waiting for your crew when a passerby blunders into you spilling their beverage on your coat. They are very apologetic and begin to guide you toward the restrooms to assist in cleaning your jacket.

What do you do?

http://z.about.com/d/travelwithkids/1/0/_/7/extright2.JPG


Summary

You are your own best security guard

Do not talk to anyone about your company’s security procedures

Do not become complacent – this is the type of target that adversaries seek

You are your own best security guard

Do not talk to anyone about your company’s security procedures

Do not become complacent – this is the type of target that adversaries seek


Documents

1 FLA-FI-SECURITY-CP-Rev1_0 Copyright © 2011 FlightSafety International, Inc. Unauthorized reproduction or distribution is prohibited