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P U B L I S H E D F O R T H E A V I A T I O N M A I N T E N A N C E C O M M U N I T Y
IN THIS ISSUE
3 Sikorsky Helitech in Brisbane, Australia
5 Training by the Numbers
5 Training Managers Sharpen Skills
6 Joe Kmiec – 2014 Award of Excellence
8 Rolls-Royce BR725 Engine Maintenance
9 Global Tech Shortage
9 AET Avionics Course
10 HondaJet Maintenance Training Coming Soon
11 Embraer Legacy 500 Maintenance Training
12 LiveLearning®
13 Pratt & Whitney Canada Training Updates
14 MX Updates
16 Maintenance Video
10/14
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We Reinvest
60%Into Training
The motto for FlightSafety maintenance training could
easily be: Never satisfied. Or: Dedicated to constant
advancement. We don’t simply develop a program,
or establish a training site, and then sit back satisfied
with a job well done.
Our programs are in continual review – not just to
update with new systems and best practices but
also to incorporate the latest advances in education
and learning. And to accommodate new demand in
expanding markets.
Growth in Brisbane
Case in point: Our training relationship with Sikorsky
Helitech in Brisbane, Australia. Initially part of our
ground-breaking agreement with Pratt & Whitney
Canada to offer factory-authorized training on the
full range of P&WC engines at locations around
the globe, the training footprint at Sikorsky Helitech is
now expanding to encompass a wide range of airframes.
It’s part of our commitment to answer the call from the rapidly
growing number of operators in Australia and throughout the
Asia-Pacific region.
The one sure thing about FlightSafety maintenance training
is that, whatever advances we offer today, tomorrow we’ll be
working to make them even better. Check back with us often and
prepare to be pleasantly surprised at the upgrades you discover.
FlightSafety Maintenance Training Continues to Expand and Improve
Mike LeeDirector Maintenance TrainingBusiness Development
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FlightSafety and Sikorsky Helitech collaborated to provide a second fully
equipped, full-time classroom to accommodate the new airframe training.
The new training complements highly successful factory-authorized training
already offered in Brisbane for the full range of Pratt & Whitney Canada engines.
Initial airframe training will focus on Sikorsky helicopters, but course offerings
will expand in 2015 to encompass King Air 200, Cessna Caravan, select
Cessna Citations and de Havilland Dash 8/Bombardier Q-Series.
Maintenance Training Expands in Australia, Asia PacificFor both airframe and engine training, technicians benefit from FlightSafety’s
in-depth classroom and hands-on practical technology-based curriculum. To
support the training, FlightSafety provides training courseware, two Graphical
Flight-deck Simulators and a wide range of training aids.
Enhanced MX Training
“We’re proud to offer this vital training in this region, and to foster even greater
relationships with maintenance operators throughout (continued on next page)
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3
Australia and Oceana,” says Mike Lee, FlightSafety Director of Maintenance
Training, Business Development. “This new airframe maintenance training
will substantially enhance training at this facility and add value to our
Customers looking for airframe and engine courses.”
A dedicated entrance for FlightSafety training and a well-appointed
reception area provide a warm welcome to the facility. Customers also
have access to a lounge area with TV and refreshments, the training school
classroom and shop area, and the rest of the Sikorsky facility. The facility
hosts several Pratt & Whitney Canada field representatives, an MRO facility
and comprehensive helicopter service center, composite repair shop and
other training classrooms.
Fully Trained Partners
Several Sikorsky (Helitech) employees are dedicated full-time to the
FlightSafety training. These partner employees are fully trained and
certified to all FlightSafety maintenance training standards.
Classrooms at the location feature FlightSafety’s MATRIX training system,
which provides interactive instruction through fully integrated DeskTop
Simulators. Each Customer station features dual-screen computers.
Maintenance Training in Australasia (continued from previous page)
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44
TRAINING BY THE NUMBERS
More than 10,000 professional
aviation maintenance technicians
train with FlightSafety each
year at a state-of-the-art-
equipped Learning Centers
or at the technicians’ own
flight department.
To date, FlightSafety has
awarded more than 2,000
Master Technician Training
Program certificates to
technicians from flight
departments around the
globe. FlightSafety sustains
and constantly improves on
its training excellence, in part,
by re-investing nearly two-thirds
of its training revenues back
into its training programs.
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FlightSafety Maintenance Training Managers Do Training of Their Own
The team that manages FlightSafety’s maintenance training Learning Centers understands the critical importance of training.
For themselves as well as for their Customers. So they came together on a recent weekend to make and renew acquaintances,
discuss mutual maintenance training issues and, yes, participate in training to sharpen and broaden their management skills.
“Our maintenance training managers are all highly experienced aviation professionals who have proven to be not only
excellent instructors but also gifted managers,” says Daniel MacLellan, FlightSafety Vice President of Operations. “One big
reason for their success is their commitment to ongoing training and endless quest to improve.” For the weekend’s training
component, the managers participated in an InsideOut Coaching workshop. The program teaches managers how to be a
coach to the teammates they supervise, helping them draw on their inner resources to deliver the best possible performance.
(continued on next page)
Johnson & Johnson DOM EarnsAward for Pursuit of ExcellenceIt took Joe Kmiec a year to land his current job. But that was 30 years ago.
He’s now Director of Maintenance at the Johnson & Johnson Aviation
Department. And he’s the 2014 recipient of the FlightSafety Award of Excellence.
“Joe Kmiec is an excellent role model for today’s aviation maintenance
technician,” says Mike Lee, FlightSafety Director of Maintenance Training
Business Development. “He trains frequently – at least once a year – and
seeks constantly to expand both his knowledge and his skills. We’re proud
to present this award to such a deserving professional.”
Annual Training for All
Kmiec also insists on annual training for every member of his maintenance staff.
And each of his 11 engineers holds the coveted Master Technician certificate,
signifying the ultimate achievement in maintenance training.
His drive and ambition were evident early on. He had a good job at Air Hangar Inc.
in Trenton, N.J., but knew he could tackle bigger challenges at the shop across
the field – Johnson & Johnson. So he started stopping by once a month to make
himself known and let them know he really wanted to work there. After a year, he got
the call he was hoping for. As DOM, Kmiec knows he’s only as good as his team.
(continued on next page)Joe Kmiec, Director of Maintenance, Johnson & Johnson Aviation Department and 2014 recipient of the FlightSafety Award of Excellence.
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“Joe Kmiec is the consummate team member who works tirelessly to achieve
the priorities and goals of the department,” says Carl Sorg, Johnson & Johnson
Director of Aviation. “He is consistently professional and his knowledge,
experience, attention to detail and collaborative skills are essential, allowing
us to maintain the highest standards of quality.”
Three Times a Master Tech
After Kmiec joined Johnson & Johnson in 1985, he rose to supervisor of
aircraft maintenance in just five years. He was named DOM in 2008. He
holds Master Technician certificates for three aircraft: Gulfstream GIV and
G550 and Sikorsky S-76.
Now that Johnson & Johnson has moved to Gulfstream G450 and G550 aircraft,
every member of Kmiec’s team is pursuing Master Technician certificates for
those models. “I’m honored to receive this award,” Kmiec says. “It’s especially
meaningful coming from FlightSafety, where I’ve received so much expert
instruction from experienced and knowledgeable instructors.”
Kmiec and his wife of 34 years, Alice, have two children. When he’s not at
work, he volunteers with the local Knights of Columbus to raise funds to
assist special needs children and with the Special Olympics of New Jersey.
FlightSafety Award of Excellence (continued from previous page)
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Training Provides Comprehensive Look at Rolls-Royce BR725 Engine Maintenance technicians who service Gulfstream aircraft equipped with the
Rolls-Royce BR725 engine now can take advantage of training developed
jointly by FlightSafety, Rolls-Royce and Gulfstream.
The five-day course, offered at the Savannah Maintenance Learning Center,
provides a comprehensive description of the engine, its systems and line-
replaceable units. Specific topics include engine and engine systems servicing,
routine maintenance and inspection, and safety warnings and precautions.
Rolls-Royce Customer Training leads the course in partnership with
FlightSafety’s Gulfstream Total Technical Training program. Total
Technical Training is designed to improve troubleshooting skills and
increase the operational knowledge of those who support and maintain
Gulfstream aircraft.
The new BR725 Line and Base Maintenance course is complimentary to
operators who participate in the Rolls-Royce Corporate Care program. For
details and course schedules, please contact the Savannah Maintenance
Learning Center.The Rolls-Royce BR725 course provides basic engine troubleshooting, including hands-on practical training such as basic line maintenance tasks and removal and installation of line-replaceable units.
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Boeing Sees Demand for 1.1 Million New Pilots, Maintenance Technicians
For years, there has been much concern expressed about a potential
global commercial pilot shortage. But a recent Boeing forecast
predicts an even larger deficit of commercial maintenance technicians.
According to Boeing’s 2014 Pilot and Technician Outlook, the world’s
commercial aviation system will need 533,000 new pilots over the next
two decades and 584,000 new technicians.
The increased demand is driven by a steady increase in the number of
new aircraft deliveries. To maintain the new aircraft, about 29,000 new
technicians are needed each year.
“The challenge of meeting the global demand for airline professionals cannot
be solved by one company or in one region of the world,” says Sherry Carbary,
Vice President of Boeing Flight Services. “This is a global issue that
can only be solved by all of the parties involved — airlines, aircraft
and training equipment manufacturers, training delivery organizations,
regulatory agencies and educational institutions around the world.”
Course Explores Fundamentals of Aircraft Electronics
FlightSafety’s non-aircraft-specific Aircraft Electronic Technicians
(AET) Course provides any technician – including seasoned avionics
technicians and systems technicians – with a better understanding of
avionics fundamentals. The course, which serves as a foundation for a
building-block approach to avionics training, introduces the practical use
of such test equipment as oscilloscopes and multimeters. It is offered
at the Savannah and Tucson Learning Centers and is accredited by
the National Center for Aerospace and Transportation Technologies.
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We’ve been working with HondaJet since the company named us
as its factory-authorized trainer in 2007 when it was just ramping up
its development efforts. As a result of that close working relationship,
FlightSafety is ready to begin training HondaJet maintenance
technicians in early 2015.
That means prospective HondaJet operators and authorized service
centers soon will be able to schedule initial training to ensure that
HondaJet Maintenance Training Set to Gomaintenance staff is on board and ready to go when the aircraft is
delivered. Comprehensive general maintenance training will meet
FAA, CASA and EASA (B1 and B2) requirements.
Contact Scott Hunter, Director Worldwide
Maintenance Training Sales at 281.537.2840 or
[email protected] for details.
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Expert Training to Match a Groundbreaking AircraftWhen the first Embraer Legacy 500 flies into service, it will immediately set new
standards for midsize aircraft. And maintenance technicians for the first operators
will be trained and ready, thanks to the close working relationship between
Embraer and FlightSafety. One hallmark of the Legacy 500 is a clean-sheet – or
should that be clean-computer-screen – approach to maintenance. That makes
for an aircraft that was built for easy maintenance – but maintenance that
requires comprehensive, in-depth professional training to master. FlightSafety
training. The exclusive factory-authorized trainer for the new aircraft.
Training Available Now
“We’ve been working with Embraer from the beginning,” says David Glass,
Center Manager at FlightSafety’s St. Louis Learning Center. “Analyzing aircraft
systems and maintenance implications and building training curriculums to
take advantage of this innovative aircraft’s fresh approach to maintenance.”
Courses combine academic and performance activities, placing special emphasis
on safety, component location, system normal and abnormal operation and
indication, routine service maintenance requirements and basic troubleshooting.
Maintenance training began at the St. Louis Learning Center even before the
first delivery, so operators can seamlessly begin using their new aircraft.
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If you’re looking for a way
to supplement your current
maintenance training program
with convenient, quality courses
that keep your employees close to
home, FlightSafety has the solution –
LiveLearning®. LiveLearning, a
FlightSafety exclusive, offers a
new training option that delivers
the advantages of classroom
instruction without the travel. LiveLearning fills a position between traditional
classroom instruction at a FlightSafety Learning Center and the convenience of
online eLearning. While eLearning is a self-paced course with no live instructor
or classmate interaction, LiveLearning is a virtual classroom with a live instructor
and real-time classroom interaction.
Now Offering Maintenance Curriculum
LiveLearning delivers dynamic courses that exactly emulate a traditional
classroom, from presentation to exam and course critique. LiveLearning
was developed to teach specialty and enrichment courses, but it proved
LiveLearning: Classroom Instruction Without the Classroom
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to be such a success that FlightSafety has expanded the program and
now is beginning to offer maintenance courses.
Steven Ralston, Assistant Director of Programs for the Wichita Cessna
Maintenance Learning Center, explains: “Maintenance operations know
it’s important to send technicians to training on a specific aircraft, but
some find it difficult to work around the time lost while technicians are
away for training. LiveLearning provides a solution.” Ralston and his
development team have been working to bring specific courses into
LiveLearning, starting with the Cessna 208EX Caravan Differences Course,
and new programs will be added in 2015.
LiveLearning Maintenance Courses
For a complete list of LiveLearning courses and schedules, go to
FlightSafety.com/LiveLearning.
• Principles of Troubleshooting
• Cessna 208EX Differences
• Citation Sovereign+ Differences
• Citation X Differences
• Citation M2 Differences
• Caravan Troubleshooter, 4-day
• Caravan Initial, 10-day
non-regulatory
Engine Training Prestudy Materials Beginning in late 2014, prestudy materials
will be available online for all Pratt & Whitney Canada engine line and base
training. Technicians can use these materials to check and refresh their
knowledge before coming to a FlightSafety Learning Center for in-depth training.
New P&WC-Powered Aircraft? Take Advantage of Entitlement Training
To ensure that you get off to the best start with your new Pratt & Whitney
Canada-powered aircraft, FlightSafety and P&WC offer entitlement training
to support your new aircraft. Owners of a new P&WC-powered aircraft may
take advantage of a total of two entitlement seats in regularly scheduled Line
and Base Maintenance (Level 3); WebECTM®; or PT6 Hot Section Inspection
courses. Contact your FlightSafety maintenance Learning Center for details.
WebECTM Training: Take Maximum Advantage of Engine Monitoring
Pratt & Whitney Canada recommends FlightSafety WebECTM® training for
good reason: It helps you make the best use of its internet-based engine
condition trend monitoring program. So you always know the status of
your P&WC engines. This factory-authorized two-day course – available
at FlightSafety Learning Centers around the globe – gives you an in-depth
understanding of the capabilities of WebECTM® and how to integrate it
into your maintenance procedures.
Pratt & Whitney Canada Training Updates
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MXUpdates
DALLAS/FORT WORTH
Standley Promoted to Assistant Manager – Robert Standley
brings 18 years of FlightSafety experience to new responsibilities
as Assistant Manager at DFW. He oversees Dassault Falcon,
Gulfstream and Pratt & Whitney Canada maintenance training
programs. Standley has served as a maintenance instructor, a
Supervisor of Maintenance and a Director of Maintenance. He is a
certified A&P mechanic and holds a commercial pilot’s license with an instrument rating.
Advance Your G280 Skills With MX Update – G280 Maintenance Update
includes a review of OEM service changes, modifications and other technical
documentation published in the last 18 months. Instructors use scenario-based
troubleshooting to create a challenging systems review.
OMP Is Final Step to Falcon 7X Master Technician – Operational
Maintenance Procedures, a five-day course that challenges all skill sets,
provides the final step in the Falcon 7X Master Technician path. The course
requires technicians to draw on their aircraft knowledge, troubleshooting
and problem-solving skills to demonstrate their aircraft-specific proficiency.
HOUSTON
Training for Embraer ERJ 135/145 and Legacy 600/650 – Operators of
Embraer ERJ 135/145 and Legacy 600/650 aircraft can take advantage
of a full menu of maintenance training courses in Houston.
PARIS-LE BOURGET
Regulatory-Approved Embraer Training – The Paris Learning Center offers
EASA-, CASA- and TC-approved initial training for Embraer ERJ 135/145 and
Legacy 600/650 aircraft.
Legacy 500 – Exclusive factory-approved training for the Legacy 500 series
includes Initial and Avionics. EASA, CASA and CAAC training begins in late
2014 in both St. Louis and Paris. Additional courses necessary to complete
the Master Technician program are under development.
ST. LOUIS
Master Technician for ERJ 135/145 and
Legacy 600/650 – St. Louis has expanded
Embraer maintenance training to include all of
the courses required to earn the Master Technician
certification for the Embraer ERJ 135/145 and
the Embraer Legacy 600/650. Courses include
Initial, Update, Advanced Troubleshooting, Engine Run and Taxi, Avionics and
Operational Maintenance Procedures. FlightSafety St. Louis has received EASA,
CASA, TC and CAAC approvals for the ERJ 135/145 Legacy family of aircraft.
Embraer E170/E190/Lineage 1000 – St. Louis offers Initial, Update,
Aircraft Familiarization, Avionics and Engine Run and Taxi for E170/E190/
Lineage 1000 aircraft. All courses are FAA-approved.
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MXUpdates
SAVANNAH
Complimentary iPads for G650 Training – Gulfstream G650 technicians now
receive a complimentary iPad when they attend initial training for the all-new
aircraft. G650 Maintenance Initial uses the iPad exclusively. Technicians enrolled
in the course receive their iPad in advance, when they’ll also have the option to
upgrade to an iPad with extended memory.
Satcom Direct Adds Value to Cabin Training – In partnership with Satcom Direct,
FlightSafety offers cabin courses for Gulfstream in Savannah and for Dassault
at Teterboro that provide technicians and flight crews the in-depth knowledge
they need to maintain and operate today’s advanced cabins. Cabin training
participants attend ground school and then receive hands-on practical training
using the Satcom Lab. Integrated Cabin Management System training materials
are also available on the iPad for technicians attending this course.
Coming Soon: Avionics Standard Practices – An introduction to standard
practices, terms and communication protocols used in Gulfstream large
cabin aircraft. Featuring both classroom and practical instruction, the course
will emphasize troubleshooting basics, field repair and data bus protocols with
practical application. Required for PlaneView Avionics Master Technician certificate.
Gulfstream G650 Familiarization Relevant for Entire Staff – FlightSafety’s
Gulfstream G650 Series Familiarization Course provides in-depth introduction
that’s appropriate for everyone from maintenance managers and maintenance
coordinators to support staff and certifying staff. The 30-hour course provides
an overview of Gulfstream’s approved maintenance programs and the master
minimum equipment list along with their structure and requirements. The course
also covers general familiarization with the aircraft as well as systems descriptions
and limited operation.
WICHITA HAWKER BEECHCRAFT
G1000 Training for Baron 58/Bonanza 36 – A new
course for Baron and Bonanza aircraft covers the
Garmin G1000 avionics systems, including operation,
testing, signal flow and system interface. The 2.5-day
course also covers auto flight, communications,
indicating and recording, and navigation. The course uses a Garmin G1000 desktop
kiosk to achieve systems integration. This course is approved by the CAAC.
Hawker BAe 125 Series Systems Electrical Course – A new electrical
interface course helps technicians maintain and troubleshoot electrical systems
for Hawker 750/800XP/850XP/900XP aircraft. The course, which covers all
systems in the aircraft to a greater depth than the 10-day initial, is designed to
enhance the technician’s understanding of electrically integrated systems.
Premier and Hawker 4000 Familiarization – This five-day familiarization course
is designed for maintenance managers, supervisors or anyone who needs to
understand systems for these aircraft. It reviews the manufacturer’s approved
maintenance programs, the master minimum equipment list and composite
structure requirements. The course greatly enhances effective communication
within the flight department.
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FlightSafety Maintenance
Training Sales
281.537.2840
800.291.0679
A Berkshire Hathaway company L0127D 5650-10/14
World-Class Training. Worldwide Reach. FlightSafety International is the world’s premier
professional aviation training company and supplier of flight simulators, visual systems and displays
to commercial, government and military organizations. The company provides more than a million
hours of training each year to pilots, technicians and other aviation professionals from 167 countries
and independent territories. FlightSafety operates the world’s largest fleet of advanced full flight
simulators at Learning Centers and training locations in the United States, Australia, Brazil,
Canada, China, France, Japan, Norway, South Africa, the Netherlands and the United Kingdom.
Practical, comprehensive, safety-focused maintenance training at convenient Learning Centers around the world.
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